In 2021, Fleet Response expanded their subrogation offering with the acquisition of Paragon Subrogation. Since then, they have solidified their status as subrogation and arbitration leader in the carrier-to-carrier insurance world.

Throughout the subrogation process, Fleet Response provides an extra level of data security, along with direct client access throughout the claims process with their online Fleet Response VISIBILITY tool – including up-to-date key performance indicators.

Joining RIMScast to discuss Fleet Response’s approach to the claims process is Megan Aloisi, the Senior Subrogation Manager for Subrogation Services. Megan focuses on department KPIs and challenging benchmarks while managing staffing and caseloads, thus increasing recovery while reducing cycle time.

In this episode, Megan details:

• An overview of Fleet Response and Paragon Subrogation, and their services
• How to ensure accuracy and timeliness of subrogation claims, and why these claims are so hard-fought
• Post-pandemic behaviors and what trends we see going forward
• Benefits of Fleet Response VISIBILITY

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