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Frequently Asked Questions

  • General

    • Can I register onsite?

      Onsite registration opens at 12:00 pm on Saturday, April 9, 2016 at Lobby D of the San Diego Convention Center. RIMS accepts American Express, VISA, MasterCard, cash, corporate/personal/travelers checks or money orders payable in US Dollars drawn from a US bank.

      Please note​​: Onsite registration fees are non-refundable.

    • How can I change my contact information?

      You may update your contact information by logging on to www.RIMS.org/MyProfileOnce you have logged in using your email address and password, click on “Edit” next to individual information. You may also change your password on this page. Updating your RIMS profile does not update your conference registration contact information, to edit your registration profile, please send your current information to RIMS_Registration@goeShow.com

    • How can I receive a Taxpayer Identification Number (W-9)?

      You can download a completed W-9 form on our website at www.RIMS.org/W9.

    • When do I need my badge?

      Only persons registered for this conference and wearing the proper badge will be admitted to educational sessions, exhibit halls, RIMS meal functions and receptions. For security and safety, badges must be worn at all times.

      Anyone found to be counterfeiting, copying or sharing conference name badges, or using a guest badge when ineligible to do so, may be subject to sanctions up to and including removal from the conference and revocation of RIMS membership.

    • Where can I send my check or wire transfer payments?

      You can remit your check or bank transfer payments at the address listed below. 
      All payments must be made payable to: Risk and Insurance Management Society, Inc.
      Payable in US Dollars drawn from a US bank.

      Check payments via regular mail must be sent to: 
      Risk and Insurance Management Society, Inc.
      P. O. Box 95000-2345
      Philadelphia, PA 19195-2345

      Check payments via express or overnight mail must be sent to: 
      Image Remit
      205 North Center Drive
      North Brunswick, NJ 08902
      Attention: P.O.B. 95000-2345

      Wire payments must be sent to:
      TD Bank
      469 Seventh Avenue
      New York, NY 10018
      ABA #026013673
      Swift Code: NRTHUS33
      Account Name: RIMS Operating Account
      Account Number: 7920319089

      Please note: Registrant is responsible for all bank charges, including a US $30 RIMS bank transfer fee, which must be added to the total amount transferred. The bank order must include the registrant name(s) and company. Please enclose a copy of your bank order with your registration form and fax both to +1 212-655-5927.

      RIMS Federal Tax ID# 13-1860397

      Submissions by mail are typically processed within 10-15 business days. Payments that are not received and/or post-marked by February 20, 2015 will be subject to additional fees. RIMS is not responsible for delayed mail or incorrectly addressed correspondence. 
    • Who should I call if I have any questions?

      Inquiries should be directed to RIMS_Registration@goeShow.com.

      Domestic Callers: +1-847-620-4473 | Toll Free: +1-866-538-3858 | Fax: +1-847-277-7414

  • Continuing Education Credits

    • How can I purchase Continuing Education Accreditation and what is the fee?

      You can select to purchase the CE Credits during the registration process or you can log in at www.RIMS.org/AttendeeCenter to upgrade your registration to add the Continuing Education. Attendees at RIMS ’16 can earn credits toward CEU/CLE/CPE CREDITS certification or one RIMS Fellow credit. There is a one-time, non-refundable application fee of US $99 for RIMS members and US $149 for non-members. This fee covers all license types inclusively. You will not need a separate fee for each license. Session seating is not guaranteed, so please arrive early to your selected sessions. Details are available at www.RIMS.org/CeCredits. 

  • Education Sessions

    • How can I sign up for the sessions that I want to attend?

      To add or change sessions and networking events, go to www.RIMS.org/AttendeeCenter

      Although, it is not required to reserve your seat, making your selections in advance helps RIMS determine the size of the meeting room needed to accommodate all interested participants.

    • When will the handouts be available? Where can I download them?

      RIMS has replaced session handouts with electronic versions. Session handouts will be available prior, during and after the conference on the RIMS ’16 Mobile App and in the RIMS website at www.RIMS.org/2016handouts.

    • Where can I find the current schedule?

      The current schedule is available at www.RIMS.org/Sessions.

  • Registration & RIMS Membership

    • Am I member? Do I have to be a member to register?

      You may contact cst@RIMS.org to inquire as to your membership status. One does not have to be a member of RIMS in order to register for the Conference. Non-members will be charged the non-member rate while members will remit the member rate.

    • Can I get the 3rd member discount?

      Only professional members in the organizational membership are entitled to receive the 3rd member discount.

      In order to be eligible to receive the 3rd member discount, two professional members must be registered for the full conference and paid in full from the same organization. They must also be a current member.

      Any subsequent professional member with a current RIMS membership and currently listed on the same organizational membership are entitled to receive the discount. Registration does not have to take place on the same day. 

    • Can I purchase an event ticket to attend a single event?

      Access to events are included in the registration package you have selected. You have two event ticket options available to purchase for your guest, the RIMS Opening Reception ticket is available for purchase at US $100 and the Guest Registration is a package event option for your guest to attend the Opening Reception, RIMS General Session & Opening Keynote and Conference Finale & Closing Keynote at US $300. However, there is no ticket available for guests to attend the Awards Luncheon & Leadership Keynote.

      Please note: These event tickets are non refundable and there are no single tickets available for purchase for the RIMS General Session & Opening Keynote and Conference Finale & Closing Keynote. 

      Monday Registrant may attend the RIMS Opening Reception, General Session and Opening Keynote.

      Tuesday Registrant requires to purchase a ticket to attend the RIMS Opening Reception for US $100.

      Wednesday Registrant may attend Wednesday Conference Finale and Closing Keynote. This requires the purchase of a ticket to attend the RIMS Opening Reception for US $100.

    • Can I purchase an exhibit hall only pass or a single day pass?

      The exhibit hall only pass is not an available registration option for RIMS ’16. However, single day full registration is available for each day and this includes all conference access on the day of you have selected. For registration fees and options visit www.RIMS.org/Register.

    • Can I register by phone, mail, or fax?

      Phone, mail and faxed registrations are accepted with a valid credit card payment and will incur a US $15.00 non-refundable service fee per registrant. Forms received with a promise to pay by check or bank transfer will not be processed. Faxed submissions are typically processed within 3-5 business days.

      To avoid the service fee, register online at www.RIMS.org/Register. Option to pay by check and bank transfer are available online. 

      Please note: Registration is pending until full payment is received.
    • Do I get a discount if I am not listed as a member, but my company is?

      To receive a member rate, all registrants must be listed as a member under their organization’s membership. To add a member under your organization’s membership, please contact cst@RIMS.org.  Non-members will pay the non-member rate.

    • How can I become a member?

      You may become a member by completing the online membership application located at www.RIMS.org/jointoday.  You may also download the appropriate membership application form and email to CST@RIMS.org or fax to +1 212-655-7430.

    • How can I cancel my registration? What is the cancellation policy?

      Requests for cancellations/refunds and registration downgrades must be submitted in writing by March 11, 2016, by emailing RIMS_Registration@goeShow.com. All requests are subject to a US $100 administrative fee. Refunds are not given after March 11, 2016, and RIMS will not reimburse you if you do not attend. 

      Please note: All onsite registrations are not refundable.

    • How can I receive another copy of my registration confirmation?

      You can log in to the Attendee Resource Center at www.RIMS.org/AttendeeCenter to retrieve a copy of your registration confirmation. You may also contact the registration call center at RIMS_Registration@goeShow.com or +1-800-251-8630 for Domestic Callers and +1-508-743-8503 for International Callers.

    • How can I register my guest to attend RIMS events?

      Guests (21+ years) will require a Guest Registration to attend the following events:

      • Opening Reception on Sunday, April 10, 2016
      • General Session and Opening Keynote on Monday, April 11, 2016
      • Conference Finale and Closing Keynote on Wednesday, April 13, 2016

      Only full conference attendees may purchase a Guest Registration (limit of 1) for US $300. A guest is defined as a spouse, significant other, family member or friend whose occupation is unrelated to the risk and insurance management profession. A co-worker or associate within the profession is not eligible for guest registration.  Guest registration includes RIMS shuttle bus transportation between a RIMS hotel and the San Diego Convention Center. Guest registration does not include access to educational sessions, and thus guests are not eligible for continuing education credits, nor does the guest badge permit access to the exhibit hall. Please note: Guests of attendees will receive different badges from other participants. It is against RIMS policy to register someone in the guest category who does not meet with the aforementioned guest criteria.

      Opening Reception Event Ticket – US $100
      Each attendee is permitted to purchase up to 5 event tickets for colleagues to access the Opening Party! This ticket includes RIMS shuttle bus transportation between a RIMS hotel and ​The Gaslamp Quarter. This ticket does not include access to any other RIMS event. Access to Opening Reception is limited to people 21 years of age and older.  (5 tickets limit per registrant)
    • How do I transfer from Non-member to member? Can I get refund?

      If you registered for the conference as a non-member and subsequently became a member of RIMS, you may request a change in registration and a refund for the difference between the member and non-member rate via email to cst@RIMS.org.

    • How do I transfer my registration to a colleague?

      Requests to substitute or transfer your registration must be submitted in writing by April 4, 2016 by emailing RIMS_Registration@goeShow.com. All requests must be in writing and are subject to a US $100 administrative fee. After April 4, 2016, requests to substitute or transfer your registration must be presented at the Attendee Onsite Registration at the Lobby D of the San Diego Convention Center and are subject to a US $150 administrative fee. 

      All substitutions are subject to an administrative fee, plus any additional fees due to differences in the member type, e.g., transferring a member registration to a non-member registration. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution.

    • What are the registration deadlines and fees?

      Advance Rate ends 2/12/16, Regular Rate ends 4/08/16, and Onsite Rate begins 4/09/16. Registration fees for member range from US $945 – US $1240 and non-member rate range from US $1295 – US $1695. For a complete list of registration fees, please visit www.RIMS.org/Register.

    • What are the registration hours?

      Attendee, Exhibitor and Speaker Registration Hours:

      Saturday, April 9

      12:00 pm – 5:00 pm

      Sunday, April 10

      10:00 am – 6:30 pm

      Monday, April 11

      7:00 am – 5:00 pm

      Tuesday, April 12

      8:00 am – 5:00 pm

      Wednesday, April 13

      8:00 am – 3:30 pm


    • When will I receive my registration confirmation email with a QR code?

      You will receive two email confirmations, the first confirmation email will be sent 20 minutes after completion of conference registration, thus allowing registrant to book their hotel accommodations and receive a unified registration and housing confirmation. The second email confirmation is the “Know Before You Go” email, which will be sent approximately one week prior to the conference. The QR code will be included on both emails.

    • Where can I pick-up my badge?

      All badges (except Speakers - Speaker Center Room #22) will be printed at Lobby D of the San Diego Convention Center. Photo identification (and full payment) will be required to retrieve your badge.

    • Where can I print a registration form?

      You have the option to register online, or print the registration form at www.RIMS.org/Register. To register by fax, or by mail click here to download the registration form

  • General

    • Certificate of Insurance?

      Prior to the upcoming RIMS 2016 Annual Conference & Exhibition, exhibiting companies must procure, pay for and maintain business insurance coverage. The Certificate of Insurance, which may be requested from your company’s insurance provider, must be submitted to RIMS no later than Friday, March 18, 2016. For more details, please visit www.RIMS.org/COI

    • Do you have any sponsorship opportunities available?

      Please refer to the sponsorship prospectus at www.RIMS.org/Sponsorships and RIMS ’16 Branding for opportunities to increase your exposure. Don’t see what you’re looking for, please feel free to contact Matthew Whyte, Exhibition & Sponsorship Sales Manager at MWhyte@RIMS.org or call +1-212-655-6052.

    • How can I become an Exhibitor?

      Please visit www.RIMS.org/Exhibits and click on START at the bottom of the page to begin reserving a booth for the RIMS 2016 Annual Conference and Exhibition.

    • What is the booth cancellation policy?

      Cancellation of all or a portion of any exhibit space must be made in writing. Downsizing may result in a relocation depending upon the location and booth orientation in order to maximize available space. Written notice of cancellation/downsizing of booth space is subject to the application fee per 10x10 booth space as noted below. Below refund schedule will be strictly followed:

      • Up to September 4, 2015 – No Fee
      • September 5 – October 2, 2015 – US $500
      • October 3 – October 30, 2015 – US $1,000
      • On or after October 31, 2015 – No REFUND regardless of the reason for cancelling/downsizing, including the failure of an exhibition to arrive on site.

    • What is the cost to exhibit and what is included?

      ​Please visit our website​ for a list of what is included in the booth space and the booth cost.

      • One Complimentary Full Conference (ECOMP) Registration (up to a $1,595 value!) per 10' X 10' booth
      • Access to all food and networking events within the Exhibit Hall, as well as complimentary access to the Opening Reception and Conference Finale
      • Three exhibitor booth personnel badges per 10' X 10' booth
      • Online Directory listing, which includes a company description and four product classifications
      • Exposure on RIMS Virtual Exhibit Hall located at www.RIMS.org/VirtualExhibitHall​ featuring exhibitors, floor plan, and link to Online Exhibitor Directory
      • Complimentary Pre-Conference Attendee Direct Mailing List (upon acceptance of terms of agreement.) Phone, fax and email excluded.
      • Discount on additional Conference mailing list rentals
      • Pre-Show Meeting and Exhibitor Networking Breakfast onsite
      • Draped 8' back and 3' side walls
      • 7" X 44" sign identifying your company’s name and booth number
      • Professional floor management and daily security in Exhibit Hall
      • Online Exhibitor Services Manual
      • Invitation to RIMS Opening Reception for all booth personnel
      • Recognition in Risk Management Magazine April issue*
      • Free Company listing in Exhibitor Locator Guide*
      • Free Company listing in Conference Guide*
      • Free Company listing in the Connection Cafe onsite
      • Exclusive access to RIMS In-Site, the Official Site Inspection Tour
      • Access to meeting room rentals in the San Diego Convention Center

      Carpeting is not included but is mandatory in your booth and must be supplied by the exhibitor.​

    • When is the booth deadline?

      Booth Application deadline is April 1, 2016. However, in order to be included in the printed Conference guide, an application must be submitted by February 1, 2016.

  • Exhibitor Registration

    • Can I bring my family or friends to RIMS events?

      Access to all events is limited to people 21 years of age or older. ECOMP and Full Conference Attendee may purchase an Opening Reception ticket for US$100 (limit 5 tickets) and a Guest Registration to attend all three events: Opening Reception, General Session and Opening Keynote, Conference Finale and Closing Keynote (limit of 1) for US$300.

    • Can I purchase an additional ECOMP badge?

      Additional ECOMPs are not available for purchase. You must purchase a full conference registration at attendee rates by visiting www.RIMS.org/Register.

    • Do I have to pay a fee to modify or substitute my staff badges?

      Booth Personnel substitution process online are at no charge through April 8, 2016; substitution request through phone, fax and email will incur a US$15 non-refundable service fee per badge.  A US $100 substitution fee applies after 4/8/16.

      ECOMPs can be added and substituted without a fee through the online registration system through April 8, 2016. Any ECOMP transaction and substitution request through fax, phone and email will incur a fee per badge (please refer to the registration rates listed at www.RIMS.org/ExReg). After April 8, 2016, all onsite fees apply and will be charged a US $150 to add or substitute ECOMP(s).

    • How can I change my company name on my registration?

      ECOMPs and Booth Personnel badges must read the exhibiting company name, or an approved exhibiting subsidiary company name. If a different company name is required, the main contact of the exhibiting company must approve and complete a Subsidiary Listing Form and is subject to a US $1,000 fee.

    • How can I purchase an additional booth personnel badge?

      Additional booth staff badges can be purchased simply through Exhibitor registration process. Please login to the Booth Personnel Registration in the registration console and click ‘Add Booth Personnel’. Additional Booth Personnel badges may be purchased at the following rates: * Additional US$15 non-refundable service fee per badge will be added for all registration requests by phone, email and fax.

      • By February 12, 2015 – *US $150
      • February 13 – April 8, 2016 –*US $200
      • From April 9, 2016 – *US $250

    • How do I modify or substitute my staff badges?

      Badges may be modified online at any time, including onsite throughout the Conference.

      To edit/substitute your booth personnel, simply login to the online exhibitor registration system at www.RIMS.org/ExLogin. Go to the Exhibitor Staff Registration Roster > click the ‘human icon’ next to the name of the individual you wish to register or click on the new individual button on the bottom of the pate to start adding new booth staff.

      To substitute an ECOMP, follow the steps above to access the Exhibitor Staff Registration Roster to delete the original ECOMP name first, then go to the ECOMP Registration tab to add the new ECOMP as a new registration. If you need assistance, email RIMS_Registration@goeShow.com or +1-847-620-4473 | Toll Free: +1-866-538-3858 | Fax: +1-847-277-7414.

    • How many registration badges does my company have and do I have to register my staff?

      ​Each exhibiting company is entitled to three booth personnel badges and one (ECOMP) Exhibitor Complimentary Full Conference Registration for every 10x10 booth space. Booth Personnel  and ECOMP allotments are according to the total size of the booth, to view your allotment go to www.RIMS.org/Allotments. To register your staff, please visit our website at  www.rims.org/ExReg.

    • I am trying to login to register my booth staff, but why I cannot find my company on the company name pull down list?

      To assign your badge allotment, booth space must be paid in full. If you recently mailed your payment, please allow 5 business days for your payment to be posted. Please contact ExhibitorServices@rims.org if you need any further assistance.

    • What are the exhibitor registration deadlines?

      • Advance Registration Fees - December 3, 2015 - February 12, 2016
      • Regular Registration Fees - February 13, 2016 - April 8, 2016
      • ​Onsite Registration Fees  Begins - April 9, 2016
      You can also visit our website www.RIMS.org/ExReg where you will find a complete list of registration fees and deadlines. 

    • What is difference between ECOMP and Booth Personnel badge access?

      ECOMPs are considered full conference registrants and are eligible to attend educational sessions, food functions, keynotes, networking events and access to the exhibit hall. Tickets are not needed to attend any of these events. Badges are required for admittance to all events.

      Booth Personnel badges can access the exhibit hall to staff a booth, attend the Opening Reception, Exhibit Hall Networking Events and the Conference Finale (badge is required).

    • What is my login to manage exhibit badge allotment?

      You have the same password to manage your exhibit booth profile and exhibitor registration, the exhibit main contact can retrieve password by going to www.RIMS.org/ExLogin to access the Forgot Password link.

    • When will I receive my registration confirmation email?

      ECOMPs will receive two email registration confirmations with QR codes. The first confirmation email will be sent after the initial registration and the second email confirmation, the “Know Before You Go”, will be sent one week before the Conference. However, booth staff will only receive one email confirmation one week before the conference.

    • Where can I find Exhibitor Registration Policies and Procedures?

      ​Please visit our website at  www.rims.org/ExReg.

    • Where can I find or print out my company roster?

      To view or print out your company roster, simply login to the online exhibitor service center at www.RIMS.org/ExLogin then go to the Exhibitor Staff Registration/Roster tab where you will find the "Click to View Sales Statement".

  • Service Center Information and Logistics

    • How can I change the company name in the Exhibitor Directory?

      Send your company name change request to ExhibitorServices@RIMS.org.

    • What is my company password to manage our company profile and exhibit badge allotment?

      You have the same password to access both systems. The exhibit main contact can retrieve password by going to www.RIMS.org/ExLogin to access the Forgot Password link.

    • When will I receive the post-conference attendee mailing?

      The Post-Conference Attendee Mail List will be available for purchase on May 28, 2016. The list will contain mailing address only; no phone, fax or email. RIMS does not release email addresses. An email notification will be sent to the exhibiting main contact when the list is available with instructions on how to purchase the list.

    • When will I receive the pre-conference attendee mailing List?

      Exhibitors are entitled to a complimentary one-time use of the pre-conference attendee mail list to promote their presence at RIMS ’16. The first list will be available on February 26, 2016 and the second list will be available on March 18, 2016. The list will contain mailing address only; no phone, fax or email. RIMS does not release email addresses.  An email notification will be sent to the exhibiting main contact when the list is available with instructions on how to access the list.

    • Where can I download the conference logo for my marketing purposes?

      Pleae visit Exhibitor Marketing Toolkit link at www.RIMS.org/Toolkit.

    • Where can I find shipping labels and freigt information?

      Freeman is our Official Air and Ground Shipping Provider. Please contact Freeman to get a quote or visit our website for shipping information at www.RIMS.org/ESM.

    • Where can I find the Exhibitor Service Manual and official vendor forms?

      Please visit our website at  www.RIMS.org/ESM where you can download the PDF file of the service manuals, and a list of RIMS 2016 Official Service Providers and order forms. 

  • Onsite Information

    • What are the exhibition hours?

      Full Exhibit Hall Hours

                General Hours               Exclusive Hours 
      Monday, April 11, 2016    10:00 am – 5:00  pm            10:00 am – 12:15  pm
                 3:00 pm – 4:00 pm*
      Tuesday, April 12, 2016    10:00 am – 5:00  pm            12:30 pm – 1:45 pm*
                 4:00 pm – 5:00 pm*
      Wednesday, April 13, 2016    10:00 am – 3:00  pm
                 12:30 pm – 2:00 pm*

    • What are the on-site registration hours?

      Registration Date and Hours

      ​Saturday, April 9 ​12:00 pm - 5:00 pm
      ​Sunday, April 10 ​10:00 am - 6:30 pm
      ​Monday, April 11 ​7:00 am - 5:00 pm
      Tues​day, April 12 ​8:00 am - 5:00 pm
      ​Wednesday, April 13 ​8:00 am - 3:30 pm

    • When do I need my badge?

      Conference badge must be worn at all times in the exhibit hall and during all RIMS events. Anyone found to be counterfeiting, copying or sharing conference name badges, or using a guest badge when s/he is not eligible for a guest badge, may be subject to sanctions up to and including removal from the conference and revocation of RIMS membership.

    • When is the booth move-in and out schedule?

      Exhibit Hall Move-In Hours: Booths must be show ready by 5:00pm on Sunday, April 10, 2016

      Thursday, April 7, 2016 8:00 am – 5:00 pm (Island Booths, Halls F-G Only)
      Friday, April 8, 2016 8:00 am – 5:00 pm (All exhibitors, Halls C-G)
      Saturday, April 9, 2016 8:00 am – 5:00 pm
      Sunday, April 10, 2015 8:00 am – 5:00 pm
       

      Exhibit Hall Move-Out Hours:

      Wednesday, April 13, 2016 3:00 pm – 8:00 pm
      Thursday, April 14, 2016 8:00 am – 5:00 pm (Island booths in Hall C must cleared)
      Friday, April 15, 2016 8:00 am – 12:00 pm (Island Booths Hall D-G Only)

    • Where are the satellite registration locations and hours?

      Satellite registration location is at the Manchester Grand Hyatt hotel lobby.

      Registration Date and Hours

      ​Saturday, April 9 ​12:00 pm - 5:00 pm
      ​Sunday, April 10 ​10:00 am - 6:30 pm
      ​Monday, April 11 ​7:00 am - 5:00 pm

    • Where can I pick up my registration badge if I pre-registered?

      All badges (except Speakers - Speaker Center Rm #22) are printed onsite at the Pre-Registered Check-In counter located in Lobby D of the San Diego Convention Center. Government issued photo-id is required to pick-up your registration credential.

    • Where is onsite registration located?

      Onsite registration is located in Lobby D of the San Diego Convention Center. Photo identification will be required.

  • General

    • Can additional speakers to be added on-site?

      ​It is imperative that all additional speakers be approved by the Annual Conference Programming Committee or by RIMS Director of Meetings and Events. Without approval or verification, additional speakers will be charged a one day registration fee of US $600(Member) / US $730(Non-Member).

    • Can all speakers be from one company?

      ​RIMS policy limits the number of speakers allowed from one company. Only one representative from a company, including subsidiaries, is permitted on a session.

      • 60 minutes session is limited to two speakers, including a risk manager.
      • 120 minutes session is limited to four speakers, including a risk manager.
    • Can an unemployed risk professional be a speaker in my education session?

      ​Yes. Unemployed or retired risk managers are allowed to speak.

    • Can I add additional speakers?

      ​We ask that you follow the guidelines of the speaker limit. However, if the topic requires additional expert(s), RIMS will review the request and make a decision.

    • Can I request a list of attendees registered for my education session?

      ​RIMS does not release names of attendees due to the privacy act laws. Speakers are asked to develop a flexible presentation that fits the title and description of the session.

    • Can I request a specific room set-up for my education session?

      RIMS will set all session rooms. If you have a specific set-up contact Speakers@RIMS.org. RIMS will advise you of your room set-up details by Friday, March 4, 2016.

    • Can I still coordinate a session if I change my job/company?

      ​Yes, as the submitter and expert on the topic, the session belongs to you and not the company.

    • Can the required risk manager speaking role just introduce the session and speakers and not deliver education content?

      It is mandatory that each session have a risk manager with a speaking role. The attendees need to hear the views of a risk manager on a given topic. If you add a risk manager to your session who does not have a major speaking role, this is a violation of RIMS policy and RIMS reserves the right to cancel your session or to prohibit you from speaking at a future conference.

    • Do I need to be a member of RIMS to become a speaker?

      ​No, however you must be qualified to speak on the topic of interest. You will need to submit a session submission form with your speaking topic.

    • How can I change my contact information (phone, street address etc.)?

      Visit www.RIMS.org/MyProfile, you will be prompted to login with your email address and password →Click on Edit →Click on Save located at bottom of page after changes.

    • How do I register?

      Speakers can register for a full conference pass at a reduced rate of US $500, a savings of up to US $795 (advance rate). This pass will give you access to the entire conference and the RIMS preferred housing. To view your session, sign off on the guidelines and register for the conference, visit www.RIMS.org/ViewSession  

    • I am unable to register and would like to have the complimentary pass.

      Send an email to SpeakerReg@RIMS.org. All requests for complimentary registration will be automatically processed on Tuesday, January 19.

    • Is there a specific template for PowerPoint presentations?

      Yes. RIMS designed a PPT template with the 2016 conference theme. You must use this template in its entirety for your presentation and handouts. Failure to use this template will result in your session being cancelled. Visit www.RIMS.org/SpeakerResource to download the template.

    • What are the hours of the speaker registration and preparation room?
      Speaker Center Hours - Room 22

      Saturday, April 9   12:00pm - 5:00pm
      Sunday, April 10    10:00am - 6:30pm
      Monday, April 11   7:00am - 5:00pm
      Tuesday, April 12   8:00am - 5:00pm
      ​Wednesday, April 13  8:00am - 3:30pm
    • What audio-visual equipment is provided in the meeting room?

      RIMS will provide the following: Presentation Management - All PowerPoint presentations will be managed from one central e-library located in the speaker ready room (San Diego Convention Center, Room 22), Laptop Computer, Projection Screen, Microphones and Wi-Fi. All Speakers must check in to the Speaker Ready Room to review your presentation. Additional AV requests are permitted, but will be at the expense of the speaker(s) requesting the enhancement. To request additional AV, email Speakers@RIMS.org.

    • What benefits will speakers receive?

      You will have access to sessions, exhibit hall, breakfast/lunch and events on the day(s) you are assigned to speak.​

    • What is the ACPC?

      ​ACPC is the RIMS Annual Conference Programming Committee. The ACPC is assigned to a certain number of sessions and works with the primary contacts to meet deadlines.

    • What is the deadline date to submit an education session to present at the RIMS 2017 Annual Conference & Education?

      Submission process opens in June, 2016. You will need to submit your topic by July 15, 2016 for consideration to present at RIMS ’17.

    • What is the deadline date to submit my PowerPoint and how can I make changes after it is submitted?

      The deadline to upload your presentation is Friday, April 1, 2016.  If there is a change to your presentation, bring a copy of the updated PPT on a USB to Speaker Center, room 22 in the San Diego Convention Center.

    • Where can I find deadlines and resources for speakers?

      ​Visit www.RIMS.org/SpeakerResource for speaker information.

    • Where can I find my session/speaker information?

      To view the session you will be speaking at, visit www.RIMS.org/ViewSession to see all details.

    • Where is the speaker registration and preparation room?

      San Diego Convention Center ​Room 22.

    • Who should I contact if I have questions?
  • Hotels

    • Are RIMS hotels accessible for disabled persons?

      Disability accommodations are available in each category of rooms in the conference hotels. Please contact RIMS@ConnectionsHousing.com for more details.

    • How can I cancel my hotel reservation and what is the policy?

      Once confirmation of your housing assignment is received, any cancellations or changes must be submitted in writing to RIMS Housing Bureau, c/o Connections Housing, faxed to 404-601-7442 or made via the email RIMS@Connectionshousing.com. Instructions to make changes will be included in your confirmation letter. A new confirmation reflecting your change or cancellation will be sent to you.

    • How do I request a copy of my hotel confirmation?

      Please contact Connections Housing to receive your confirmation email.

      Connections Housing Email: RIMS@ConnectionsHousing.com / Phone: +1-844-212-7467 or +1-212-212-7467

    • How do I reserve a hotel room?

      RIMS has negotiated special rates for attendees. Hotel accommodations are available exclusively to registered attendees until February 12, 2016 and will open to all interested parties after that date. After March 11, 2016 availability and pricing cannot be guaranteed. Connections Housing Phone: +1-844-212-7467 or +1-212-212-7467 Fax: +1-404-601-7442

      Don’t be a no-show! Failure to arrive on a confirmed arrival date will result in forfeiture of one night’s room and tax and loss of your entire room reservation. If you need to cancel your hotel reservation, please contact Connections Housing at RIMS@Connectionshousing.com.​ 

    • What are the room rates?

      RIMS has negotiated special rates for attendees between US $213 to US $373. Hotel accommodations are available exclusively to registered attendees until February 12, 2016 and will open to all interested parties after that date. If you have more questions, please contact Connections Housing at RIMS@Connectionshousing.com.

    • Where can I find the hotel map?
  • Travel

    • Are travel discounts available for RIMS attendees?

      Airline: one world Airline Discount. Visit www.oneworld.com/events and enter event code OW88C15 to log in as an attendee and access our convenient online booking tool, customized with your event information. You and a travel companion can then book discounted flights for travel seven days before and seven days after the event. Fares will be available up to twelve months prior to the event.

      Delta is pleased to offer discounts between 5% and 10% on roundtrip travel to RIMS '16 to San Diego International Airport (SAN). Discounts are applicable for travel on and between April 3, 2016 and April 15, 2016. To make your air reservations call +1-800-328-1111 and refer to account code: NMKCX.

      *Please note, offer is not valid with other discounts, certificates, coupons or promotional offers. Discount does not apply to fares that are less than US $125/CA $125 base one way or US $250/ CA $250 base round trip. Please adhere to other regulations as instructed when making reservations.

      United is pleased to offer special discounts for the RIMS '16. The discount is available from April 3, 2016 – April 15, 2016. You may book online at www.United.com and enter offer code: ZVR7325561 in the offer code box when searching for your flights.

      If booking through a travel professional or United Meetings at +1-800-468-7022, please give the following information: Agreement Code:  325561      Z Code: ZVR7

      *Please note, there will be a US $25 service fee collected, per ticket, for all tickets issued through United Meetings Reservations. This fee is subject to change without notice.

    • How can I get from the airport to my hotel?

      There are many transportation services for RIMS conference attendees. Please check our ground transportation options for attendees.

      Car Rental: AVIS by using the AVIS Worldwide Discount (AWD) number: J098317 (Effective from April 3, 2016 – April 15, 2016). AVIS Reservation Center at +1-800-331-1600 or visit www.AVIS.com.

      Taxis: Taxis are available at designated areas of the airport; follow signs leading to the transportation plazas and a transportation coordinator will assist you.

      UBER: Getting around Sna Diego just got easier. Uber can pick you up from the airport or take you around town to business meetings. Uber is your on-demand private driver.
      Request a ride at any time using our iPhone and Android apps or from
      m.uber.com.

      Super Shuttle: offers RIMS Attendees a 10% discount off your roundtrip transportation from/to the San Diego Airport and your hotel. Use discount code RIMSA when booking your reservation in the "GROUP/DISCOUNT CODE" box on the first page of the website.

      To book your airport shuttle service go to www.supershuttle.com.

    • Is there shuttle service available?

      We will offer shuttle service for hotels that are not within walking distance to the center.

      Please note, the following hotels will walk to the center:

      • Hard Rock Hotel
      • Hilton Bayfront Hotel
      • Hilton San Diego Gaslamp Hotel
      • Horton Grand Hotel
      • Hotel Solamar
      • Marriott Gaslamp Quarter
      • Marriott Marquis & Marina 
      • Omni San Diego Hotel
      • Residence Inn Gaslamp

      Shuttle bus schedule will be published on our website in March (or sooner, if available).

  • San Diego Convention Center

    • How can I connect to the Internet?
      Complimentary access to the Internet is available throughout the lobby area of the convention center and at RIMS Connections Café, sponsored by FM Global. Stations are located in the Exhibit Hall at Booth #728 and #3152 during Exhibit Hall hours.
    • Is parking available?

      On-site private vehicle parking is available at the San Diego Convention Center on Harbor Drive between 1st Ave and 5th Ave. The daily rate is $15. Parking rate may range from $15 to $25 on days when there is a special event activity at Petco Park or other downtown events. Payment is due upon entry and there are no in and out privileges. No overnight or RV parking is permitted. More questions? Call ACE Parking at +1-619-237-0399.

      Additional Parking Space

    • What is the address and phone number?

      111 West Harbor Drive, San Diego, CA 92101 / Phone: +1-619-525-5000

    • What services are available to disabled persons?

      Wheelchair rentals may be arranged in advance by contacting the companies below;

         - Accessible San Diego 

          Phone: +1-619-325-7550 /

          Website: www.access-sandiego.org  

         - Alternative Mobility 

          Phone: +1-619-407-9390 or +1-619-427-2525 

          Website: www.caalternativemobility.com

         - All Home Medical Supply

          Phone: +1-858-769-0444

          Website: www.allhomemedsupply.net

    • Where is the coat check?

      Location: Exhibitor Hall D / Coats & Bags – NO Charge.

    • Where is the First Aid?

      San Diego Convention Center, Lobby D under escalator. Services will be available during Conference hours, installation and dismantling. 

    • Where is the information booth?

      You can ask questions at the registration area, located in the convention center Lobby D or at the information Booth located in Lobby C & D of the San Diego Convention Center.

    • Where is the lost and found?

      Lobby D, Attendee Registration Booth

    • Where is the publication display area located?

      ​Lobby D

  • RIMS

    • Can I bring my family or friends to RIMS Events?

      Guests (21+ years) will require a Guest Registration to attend all three events: Opening Reception, General Session and Opening Keynote and Wednesday Conference Finale and Closing Keynote. Only full conference attendees may purchase a Guest Registration (limit of 1) for US $300. A guest is defined as a spouse, significant other, family member or friend whose occupation is unrelated to the risk and insurance management profession. A co-worker or associate within the profession is not eligible for guest registration. Guest registration includes RIMS shuttle bus transportation between a RIMS hotel and the San Diego Convention Center. Guest registration does not include access to educational sessions, and thus guests are not eligible for continuing education credits, nor does the guest badge permit access to the exhibit hall. Please note: Guests of attendees will receive different badges from other participants. It is against RIMS policy to register someone in the guest category who does not meet with the aforementioned guest criteria.

      Opening Reception Event Ticket – US $100
      You don’t have to be registered for the conference to mix and mingle with your industry peers. Each attendee is permitted to purchase up to 5 event tickets for colleagues to access the Opening Party! This ticket includes RIMS shuttle bus transportation between a RIMS hotel and The Gaslamp Quarter. This ticket does not include access to any other RIMS event. Access to Opening Reception is limited to people 21 years of age and older. (5 tickets limit per registrant.)

    • How can I be added on the RIMS mail/email list?

      You may add yourself to RIMS’s list by completing a profile via the following link. Log-in Account Registration

    • How can I contact RIMS for assistance?

      If you have any questions about RIMS 2016 Annual Conference & Exhibition, please contact us below:

    • How can I identify RIMS Speakers?

      RIMS speakers will be wearing a red “Speaker” ribbon.

    • How can I identify RIMS Staff?

      RIMS staff members will be wearing a green “Staff” ribbon.​

    • How do I get added to the email list to receive the conference program?

      If you do not a have a RIMS profile, you may send an email request to cst@RIMS.org.

    • What are the benefits to attend the RIMS Annual Conference?

      Join the risk community in San Diego, the birthplace of California, to experience RIMS 2016 Annual Conference & Exhibition. This industry-leading event features three days of world-class educational sessions, inspiring keynote speakers and an Exhibit Hall packed with innovative resources.

      More Sessions. New Categories.

      More than 180 educational sessions and we’ve created three new session categories for Cyber Risk, Emerging Risks and Public Risk Management.

      Three TED-Style Opening Keynotes

      Our dynamic General Session will feature three TED-style opening keynotes, delivering presentations on 3-D printing, how to spot deception and the psychology of illusion.

      Members-Only Lounge

      An exclusive area in the Exhibit Hall for RIMS members to network, relax and enjoy complimentary refreshments, Wi-Fi service and charging stations.

      Professional Development Center

      HR professionals will be on-hand in the Exhibit Hall to assist you with resume reviews and tips, LinkedIn profile updates and to answer your career questions. Free professional headshots will also be available.

    • What are the social media channels RIMS uses?

      Follow the latest updates on Twitter at www.twitter.com/RIMSorg, Facebook at www.facebook.com/RIMSorg, and Instagram at @RIMSorg. 

      Don’t forget to use the #RIMS2016 hashtag to be part of the conversation!  Details about the RIMS ’16 Mobile App will be available prior to the conference.

    • What is included in the registration fee?

      ​Opening Reception, General Session & Opening Keynote and Award Luncheon & Leadership Keynote: Full Conference attendees & Monday Registrants

      Conference Finale & Closing Keynote: Full Conference attendees & Wednesday Registrants

      Sessions/Lunch: Eligible for full conference attendees or day(s) registrants. Seating for sessions and lunch will be on a first-come, first-served basis.

      *Monday Registrant: May attend the RIMS Opening Reception, General Session and Opening Keynote.

      Tuesday Registrant: Requires purchasing a ticket to attend the RIMS Opening Reception for USD $100.

      Wednesday Registrant may attend Wednesday Conference Finale and Closing Keynote. Requires purchasing a ticket to attend the RIMS Opening Reception for US $100.

    • What is the dress code?

      ​Appropriate business attire is required for all attendees at all general sessions, competitive events, and exhibit hall.

    • Where can I find the schedule?
    • Where is the RIMS Hub and RIMS Connection Cafes?

      RIMS Hub: Booth #1135 
      RIMS Connection Café: Booth #729 and #3152 
    • Who are the keynote speakers?

      • General Session and Opening Keynote:
                Vinh Giang | The Psychology of Illusion
                Scott Klososky | 3D Innovation 
                Pam Meyer | How to Spot a Liar

      • Awards Luncheon and Leadership Keynote:
        Vinh Giang I The Psychology of Illusion – Misdirection

      • Conference Finale​/Closing Keynote: Martin Short