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CPCU 520 – Insurance Operations

Bottom-Line Benefits

  • Increase efficiency by understanding how different functional areas operate and interact with each other to positively affect overall operations
  • Support compliance efforts by understanding the pervasive effects of regulation on core insurance operations
  • Enhance your value to the organization by understanding the process insurers use to formulate and implement critical business strategies

Topics Covered:

  • Overview of insurance operations
  • Insurance regulation
  • Insurance marketing and distribution
  • The underwriting function
  • Underwriting property and liability insurance
  • Risk control and premium auditing
  • The claim function
  • Adjusting property and liability claims
  • Actuarial operations
  • Reinsurance
  • Insurer strategic management


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