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Q&A Interviews


ERM often is described as a journey. Since organizations pursue different missions through diverse objectives, no two journeys are exactly alike. Explore this series of RIMS interviews to discover how these successful risk professionals accelerate their individual ERM journeys to protect and create value for their respective organizations – in their own words.

Steve Pottle discusses how York University, the second largest university in Ontario, transformed its insurance-procurement unit into one focused on enterprise risk management. Read more

Jim Presmanes discusses how he advises the strategic risk management  of Haverty Furniture Companies, Inc. to identify and understand the leading indicators of its business to more effectively allocate resources and spend. Read more

​Rafael Castillo discusses the introduction, and operation of, a worldwide ERM program that promotes risk awareness at Molson Coors Brewing Company. Read more.​​​

​Frank​ Fiorille discusses how the ERM initiative at Paychex, Inc. was able to identify and develop revenue opportunities for the company. Read more.​​

​Monica Merrifield discusses the evolution in the YM​CA of Greater Toronto’s approach to risk management. Read more.​

Michael Liebowitz discusses the challenges – and rewards – of implementing a global ERM approach across New York University’s international “mega-operation” in four short years. Read more.

Laura Langone discusses the importance of tailoring ERM to fit the organization and its culture, based on her broad experience with a highly regulated biotech firm, as well as fast-paced technology companies. Read more.

Colin Knox discusses his observations about the evolution of ERM in Australia, based on his experience in industries as diverse as mining, beer production, and wine making. Read more.


Scot Schwarting discusses how implementing ERM has made an impact at Whirlpool Corp., a company with $20 billion in global sales and dozens of facilities around the world. Read more.


Bob O’Connor discusses the value Rockwell Automation's ERM program, and how the company has applied ERM to manage risks posed by its far-flung supply chain. Read more.


Joanna Makomaski discusses how she is applying her ERM expertise to the Pan American Games on behalf of the Toronto 2015 Organizing Committee. Read more.


Rob Gould discusses Harley-Davidson’s approach to creating an ERM program, focusing primarily on strategic risks to the organization’s storied brand value. Read more.


Drew Zavatsky discusses his journey from ERM neophyte to conversant veteran at the 13th biggest state in the country. Read more.


John Phelps discusses Florida Blue's ERM program, one that is keenly focused on uncertainty above all other exposure concerns. Read more.


Jean-Francois Baril discusses his approach to implementing ERM at Montreal's Concordia University, whose founding institutions date back more than 160 years. Read more.

Dan Baldwin discusses the ERM program at publicly traded Leggett & Platt, Inc., which designs and produces a diverse array of products for homes, offices and vehicles. Read more.


Grace Crickette discusses her quest to implement AAA NCNU's Enterprise Risk Management strategy with a team of legal, compliance, risk management and internal audit experts. Read more.

John Hach discusses gaining support from the top of the company while migrating Lincoln Electric to an ERM platform. Read more.

Pam Rogers.jpeg

Pamela Rogers discusses reducing strategic, financial and operating risks through an ERM program at Weight Watchers. Read more.


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