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Change CRM Examination Window

An exam window can only be changed three business days or more from the scheduled exam date. The fee to change the exam window is $50 USD.
Please cancel the scheduled exam date before purchasing the window change. You may do so via the following link. https://www.prometric.com/en-us/clients/grmi/Pages/landing.aspx.
You will be required to provide your confirmation number in order to cancel or reschedule the exam.
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Reschedule/Cancel Policy
There will be no charge to cancel an exam appointment 13 or more business days before your scheduled test date.
Rescheduling appointments between 3 and 12 business days before your scheduled test date will result in a $50 rescheduling fee.
Canceling or rescheduling an exam appointment fewer than 3 business days before your scheduled test date, failure to appear for a scheduled test, or appearing more than 15 minutes late for an exam appointment will result in a forfeiture of your entire exam registration fee.​

Exam Registration Fee Refund Policy

Failure to schedule a CRM exam within 9 months of submitting payment will result in forfeiture of the entire exam registration fee. If a CRM candidate is no longer interested in taking the exam, GRMI will refund fifty percent of the registration fee, as long as an exam has not been scheduled at a Prometric testing center.  


​​​Reprint CRM Ce​rtificate

  • Only current active GRMI members may order a reprint of their certificate. Click here to determine if your GRMI membership is active.
  • The fee to order a reprint of your CRM certificate is $30 USD. Purchase here

 
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