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Session Information

Business Continuity Management: Building and Protecting a Resilient Enterprise

Registration Information

This event is closed.


  • Orlando, FL
  • Citrus Club


  • November 12 - 13, 2018


  • 2 days
  • 9:00am - 4:30pm (GMT-05:00) Eastern Time (US & Canada)

Additional Info

Additional Notes

We suggest that you register on-line for quick registration. If you are mailing us a check or doing a bank transfer, you need to fax us a copy of the registration form in order to hold your seat in the program. Registration is not guaranteed until we receive payment.  If you wish to participate in a RIMS course, the registration fee needs to be received by RIMS before the first day of the course.
If you register by mailing a check or doing a bank transfer, you will be accepted as long as the program is not sold out when we receive your payment.
International Attendee Information/Travel Visas- APPLY EARLY! Visa applicants are advised to apply to the consultate as soon as they decide to attend a program. We suggest at least four months in advance to allow enough time for the visa approval process to take place.
Since registrations will be limited, we suggest registering as soon as possible.
If you have any questions or need additional information, please contact through our online contact form.

Cancellations and Refunds

RIMS reserves the right to cancel a course if conditions warrant. In the event of such a cancellation, registration fees will be refunded. RIMS is not responsible for any travel or lodging expenses that an attendee may incur due to such a cancellation. Before purchasing your airline ticket, please confirm with RIMS ( that there are enough registrations to conduct the program.
All requests for refunds or changes must be submitted in writing. Registrants who cancel 15 business days or less prior to the start of the workshop can send a replacement from their company or receive credit to attend another workshop with the same duration and cost within a year of the cancelled registration. Please note if the member rate was paid for the original registration and you elect to send a replacement or transfer the credit to another employee of your organization who is not a member, an additional fee will be charged to offset the difference between the member and nonmember rate. No refunds will be issued for cancellations less than 15 days from the start of the workshop.
Registrants who cancel 21 business days or less prior to the start of the workshop will be subject to a $150 service charge. Refunds for credit cards will be processed within 30 days. All other forms of payment will be issued 60 days following the course. Transfer to another course can be made within the calendar year. Individuals may be substituted prior to the course.
In the event that a presenter is unable to perform due to an unforeseen circumstance, RIMS shall find a substitute with equal expertise.
A RIMS Fellow Workshop

A business continuity plan (BCP) will minimize the impact of business interruption should a disaster occur. Having a customized BCP in place will help your organization effectively respond to a crisis and over time, build a more resilient enterprise.

In this workshop, you’ll learn how to create a plan tailored for your organization, communicate its merits to stakeholders and monitor the program for effectiveness. You’ll also understand the specific connectively between risk management and business continuity, a critical collaboration.

For more dates, locations, or general information see the Workshop Overview page.


Chris Mandel, RF
Christopher E. Mandel, MBA, CPCU, CCSA, ARM, AIC, RWW

Christopher E. Mandel is SVP, Strategic Solutions for Sedgwick where he is responsible for helping the company reach its strategic vision of serving current and evolving needs of its current and future customers as well as help lead the industry vertical to the next level and beyond. Previously he served as the president and managing consultant of Excellence in Risk Management, LLC., and also EVP, Professional Services for rPM3 Solution, LLC. both independent consulting firms specializing in risk management and insurance services. From 2001-2010, Mr. Mandel was assistant vice president, enterprise risk management for USAA, a $150 billion diversified financial services organization serving the U.S. military and their families in the areas of insurance, investments and banking. At USAA, he designed, developed and led the award winning enterprise-wide risk management program. He also served as President and Vice Chairman, Enterprise Indemnity CIC, Inc., an Arizona based alternative risk financing facility.

Mr. Mandel has more than 25 years of experience in insurance and large global corporate risk management. He has pioneered the development of integrated risk management at USAA, where S&P rated USAA as “excellent” and a “leader in ERM” during their very first evaluation of USAA using their new ERM rating criteria in 2006 and 2007. In 2007, Treasury and Risk Magazine also recognized USAA’s ERM program when it bestowed the Alexander Hamilton Award for “Excellence in ERM” on USAA.

Mr. Mandel has led the global risk management program of the American National Red Cross during Elizabeth Dole’s tenure as President and helped create and lead the global risk program of Tricon Global Restaurants (now Yum Brands) after PepsiCo spun off its restaurant division in 1997.

He has served the Risk and insurance Management Society, (RIMS) as Chief Risk Officer (2003-04) and President, 2002-2003 and in various capacities over the years. He was instrumental in driving the website and quality improvement initiatives for RIMS during his 6 years of Executive Council leadership. He holds or has held appointments to: the Spencer Educational Foundation Board; the Board of the risk retention group for the American Orthodontics Association; the Center for Enterprise Risk Management Advisory Council (University of GA); and the Advisory Boards of AIG, the Nonprofit Insurance Alliance Group, Liberty Mutual, Zurich American, FM Global and Willis. He was elected a founding member of Risk Who’s Who in 2008.

He is a frequent industry speaker and author and writes the “Risk Innovation” column for Risk and Insurance magazine and was named Risk Manager of the Year – 2004, by Business Insurance and the Risk and Insurance Management Society, Inc. Finally in 2008 he was voted in as a member of Risk Who’s Who (RWW). He is recognized by his peers as a thought leader in ERM and related disciplines.

Location Information

Citrus Club
Citrus Club

Citrus Club
255 South Orange Ave., Suite 1800
Orlando, FL 32801



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