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FREQUENTLY ASKED QUESTIONS


GENERAL

  • Can I be added to RIMS mail/email list?

    You may add yourself to RIMS list by completing a profile via the following link. Log-in Account Registration​​

  • How can I identify RIMS speakers?

    RIMS speakers will be wearing a red "Speaker" ribbon.​

  • How can I identify RIMS Staff?

    RIMS staff members will be wearing a green "Staff" ribbon.​

  • How do I get added to the email list to receive the conference program?

    If you do not a have a RIMS profile, you may send an email request to CST@RIMS.org

  • What are the benefits to attending RIMS Risk Forum 2015 Middle East Conference?

    RIMS invites you to attend our inaugural Risk Forum Middle East on 7- 8 December 2015 in Dubai at the Conrad Hotel. Join us at this event for invaluable educational content focused on leading-edge risk management practices. Session topics will include connecting risk management to corporate strategy, building a world-class ERM program, exploiting risk scenarios, turning cyber vulnerabilities into competitive advantage and more.

  • What are the social media channels RIMS uses?

    Follow the latest RIMS updates on Twitter at www.twitter.com/RIMSorg, Facebook at www.facebook.com/RIMSorg, and Instagram at @RIMSorg.

  • What is included in the registration fee?

    The registration fee includes access to the Networking reception, education sessions and all meal functions for all days.​

  • What is the dress code?

    Appropriate business attire is recommended for all attendees at all sessions, networking receptions, and showcase.​

  • Where can I find the schedule?

    Please visit the 'Agenda' at www.rims.org/RiskForum/Dubai15/Pages/Agenda.aspx.   

  • Who should I contact if I have any questions?

    If you have any questions about the RIMS Risk Forum 2015 Latin America conference, you may contact:

    Sponsorship Opportunities: MWhyte@RIMS.org 

    Education and Speaking Information: BRighi@RIMS.org 

    RIMS Risk Forum Conference Registration: RIMS_Registration@goeshow.com 

    RIMS Membership Information: CST@RIMS.org 

    Hotel Information: RIMS@ConnectionsHousing.com 

    Media Queries: Jsalter@RIMS.org  

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​​​​​ATTENDEE

  • Registration & Sponsorship

    • Can I register onsite?

      Onsite registration opens at 08:00 am on Monday, December 7, 2015 in the the ballroom pre-funcction area of the Conrad Dubai hotel on the 4th floor. RIMS accepts American Express, VISA, MasterCard, cash, corporate/personal/travelers checks or money orders payable in US Dollars drawn from a US bank.​

      Please note: Onsite registration fees are non-refundable.

    • How can I change my contact information?

      You may update your contact information by logging on to www.RIMS.org/MyProfile. Once you have logged in using your email address and password, click on “Edit” next to individual information. You may also change your password on this page. Updating your RIMS profile does not update your conference registration contact information, to edit your registration information, please send your updated information to RIMS_registration@goeshow.com​

    • How can I receive a Taxpayer Identification Number (W-9)?

      You can download a completed W-9 form at www.RIMS.org/W9.  

    • When do I need my badge?

      Only persons registered for this conference and wearing the proper badge will be admitted to educational sessions, RIMS meal functions and receptions. For security and safety, badges must be worn at all times.

      Anyone found to be counterfeiting, copying or sharing conference name badges, or using a guest badge when ineligible to do so, may be subject to sanctions up to and including removal from the conference and revocation of RIMS membership.
    • Where can I send my check or wire transfer payments?

      You can remit your check or bank transfer payments at the address listed below. 

      All payments must be made payable to: Risk and Insurance Management Society, Inc.
      Payable in US Dollars drawn from a US bank.

      Check payments via regular mail must be sent to: 

      Risk and Insurance Management Society, Inc.
      P. O. Box 95000-2345
      Philadelphia, PA 19195-2345

      Check payments via express or overnight mail must be sent to: 

      Image Remit
      205 North Center Drive
      North Brunswick, NJ 08902
      Attention: P.O.B. 95000-2345

      Wire payments must be sent to:

      TD Bank
      469 Seventh Avenue
      New York, NY 10018
      ABA #026013673
      Swift Code: NRTHUS33
      Account Name: RIMS Operating Account
      Account Number: 7920319089

      Please note: Registrant is responsible for all bank charges, including a US $30 RIMS bank transfer fee, which must be added to the total amount transferred. The bank order must include the registrant name(s) and company. Please enclose a copy of your bank order with your registration form and fax both to +1 212-655-5927.

      RIMS Federal Tax ID# 13-1860397

    • Who should I call if I have any questions?

      Inquiries should be directed to RIMS_registration@goeshow.com​  

      Domestic Callers (Toll Free): +1 866-538-3858 | Local Callers: +1 847-620-4473 

  • Education Sessions

    • How can I sign up for the sessions that I want to attend?

      To add or change sessions and networking events, go to www.rims.org/RiskForum/Dubai15/Pages/Register.aspx and login to 'Attendee Service Center'. 

      Although, it is not required to reserve your seat, making your selections in advance helps RIMS determine the size of the meeting room needed to accommodate all interested participants.

    • When will the handouts be available? Where can I download them?

      The handouts will be available after the conference. If you have any questions, please contact Brandon Righi, Brighi@RIMS.org.​

    • Where can I find the current schedule?

      The current schedule is available at www.rims.org/RiskForum/Dubai15/Pages/Agenda.aspx.

  • Registration & RIMS Membership

    • Am I member? Do I have to be a member to register?

      You may contact CST@RIMS.org to inquire as to your membership status. One does not have to be a member of RIMS in order to register for the Conference. Non-members will be charged the non-member rate while members will remit the member rate.

    • Can I purchase an exhibit hall only pass or a single day pass?

      There is no a single day pass available for this show.​

    • Can I register by phone, mail, or fax?

      There is not phone, mail, or fax registration for this conference. All registrations must be completed by online www.rims.org/RiskForum/Dubai15/Pages/Register.aspx.

    • Do I get a discount if I am not listed as a member, but my company is?

      To receive the member rate, all registrants must be listed as a member under their organization's membership. To add a member under your organization's membership, please contact CST@RIMS.org​. Non-members will pay the non-member rate.

    • Do you have any sponsorship opportunities available?

      Please refer to the 'Sponsorship Prospectus' for opportunities to increase your exposure. Don’t see what you’re looking for, please feel free to contact Matthew Whyte, Exhibition & Sponsorship Sales Manager at MWhyte@RIMS.org or call +1-212-655-6052.

    • How can I become a member?

      ​You may become a member by completing the online membership application located at www.RIMS.org/join. You may also download the appropriate membership application form from Categories and Dues and email it to CST@RIMS.org or fax to +1 212-655-7430.

    • How can I cancel my registration? What is the cancellation policy?

      Requests for cancellations/refunds and registration downgrades must be submitted in writing by November 6, 2015, by emailing RIMS_Registration@RIMS.org. All requests are subject to a US $75 administrative fee. There are no refunds after November 6, 2015. RIMS will not reimburse you if you do not attend.

      Please note: All administrative fees, additional registration items (such as the continuing education credit fee and the guest ticket fee[s] and onsite registration fees are non-refundable.

      Refund requests for payments made by wire transfer will be issued, less US $75 administrative fee, within 60 days. Refund requests for payments made by credit card will be issued, less US $75 administrative fee, within 10 business days after confirmation of receiving the request.

      RIMS reserves the right to cancel this conference if conditions warrant. In the event of such a cancellation, registration fees will be refunded. However, RIMS is not responsible for any travel or lodging expenses incurred due to cancellation of the conference. If for any reason you must cancel your conference registration, please remember to cancel your housing arrangements separately. RIMS is not responsible for hotel no-show fees or any travel or lodging expenses you might incur.

    • How can I receive another copy of my registration confirmation?

      You may log in to the Attendee Service Center at www.rims.org/RiskForum/Dubai15/Pages/Register.aspx  to retrieve a copy of your registration confirmation. You may also contact the registration call center at RIMS_Registration@goeshow.com or +1 866-538-3858 for Toll Free or +1 847-620-4473 for Domestic Callers.

    • How do I transfer from Non-member to member? Can I get refund?

      If you registered for the conference as a non-member and subsequently become a member of RIMS, you may request a change in registration and a refund for the difference between the member and non-member rate via email to CST@RIMS.org.

    • How do I transfer my registration to a colleague?

      Requests to substitute or transfer your registration must be submitted in writing to Registration@RIMS.org. Request to substitute or transfer your registration must be presented onsite at the Conrad Dubai Hotel and are subject to a US $75 administrative fee.

      All substitutions are subject to an administrative fee, plus any additional fees due to differences in the member type, e.g., transferring a member registration to a non-member registration. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution.

    • What are the registration rates?
      Member Non-member

      Early Registration

      9 September - 30 October

      USD $300 USD  $450

      Regular

      1 November - 4 December

      USD $400 USD $550

      On-Site 

      5 - 8 December

      USD $500 USD $650

      Cancellation

      (cancellation date is 6 November)

      USD  $75 USD $75

      Substitutions (plus any additional fees due to differences in the member type)

      USD $0
      ($75 On-site)
      USD $0
      ($75 On-site)
    • When will I receive my registration confirmation email?

      You will receive two email confirmations, the first confirmation email will be sent 20 minutes after completion of conference registration, thus allowing registrant to book their hotel accommodations and receive a unified registration and housing confirmation. The second email confirmation is the “Know Before You Go” email, which will be sent approximately one week prior to the conference. 

    • Where can I pick-up my badge?

      All badges will be printed the ballroom pre-funcction area of the Conrad Dubai hotel on the 4th floor. Photo identification (and full payment) will be required to retrieve your badge.

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HOUSING

  • Are RIMS hotels accessible for disabled persons?

    Disability accommodations are available in each category of rooms in the conference hotels. Please contact RIMS@Connectionshousing.com for more details.

  • How can I cancel my hotel reservation and what is the policy?

    Hotel Reservations and Cancellation Policies

    Connections Housing, the official housing company for the RIMS Risk Forum 2015 Middle East event, is now accepting hotel reservations. The Conrad Dubai Hotel is offering attendees a discounted room rate for single/double occupancy. A limited number of guest rooms are available at the reduced rate on a first-come, first-serve basis until the block sells out, or until 16 November 2015.

    Use the secure online site to make your special discounted conference hotel reservations. You may also make your hotel reservation by calling Connections Housing at +1-844-212-7467 / +1-404-842-0000 (International), 09:00 am–7:00pm EST, Monday through Friday.

    Through this website you can book, modify or cancel your hotel reservations at any time and receive updated information about this event. To take advantage of the special RIMS Group rate, please book your reservation by 16 November 2015.

    If you cancel or reduce your reservation less than 14 days prior to arrival, hotel cancellation and early departure fees will apply.

    Airport to Hotel Transportation
    The Dubai International Airport is 20 minutes away from the hotel.

  • What is the address and phone number?

    Address: 20 Sheikh Zayed Road, Dubai, United Arab Emirates

    Phone Number: +971 4 444 744 4

    Website: http://conraddubai.com/
  • Where can I find the hotel map?

    Please visit the hotel website http://conraddubai.com/en/about-conrad/location.

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Thank You to Our Strategic Partner:

General Directorate of Residency and Foreigners Affairs



The GDRFA's mission is to work efficiently and effectively to enhance the quality of life for UAE society through security, transit, rehabilitation, and residency services, and to secure the safety of lives and property.