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Thought Leader Theater


Sponsored By:



The RIMS Thought Leader Theater (TLT) offers attendees additional education through a series of succinct, interactive discussions on a variety of topics. Visit the RIMS Hub in the Marketplace Exhibit Hall, booth #1427, to hear these high-speed 25 minute presentations not offered at any other time during the conference.
10:30 am - 10:55 am
Career Success Secrets of Lifelong Learners

Does it seem like just getting the job done consumes all your time? Find ways to continue learning and earning credentials without becoming all-consumed by the effort to ensure you have the information and education you need to succeed. Sponsored by The Institutes.

Room: RIMS Hub Booth #1427

Speakers:
  • Ann Myhr, Senior Director of Knowledge Resources, The Institutes
11:00 am - 11:25 am
Managing a Best-in-Class Broker and Risk Advisor RFP

Prepare to maximize the return on time spent on a request for proposal (RFP)—and improve and tailor the services you receive in the process. Determine how you can facilitate a dynamic interview that gives firms a fair shot at being selected while satisfying your need for thorough evaluation criteria.

Room: RIMS Hub Booth #1427

Speakers:
  • Tim Kraft, Risk Manager and Consultant, Timothy P. Kraft
11:30 am - 11:55 am
Know the Risks When Doing Business in Mexico and Canada

Find out how the risks of property, casualty, executive liability and net income are viewed by risk professionals from Mexico and Canada. Distinguish the nuances between U.S. risks and those of Mexico and Canada and the differences—and similarities—of being a risk professional in each country. 

Room: RIMS Hub Booth #1427

Speakers:
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
12:00 pm - 12:25 pm
Market Your Program Like a Product

Discover how you can rebrand your business continuity program: narrow the target audience, roll out a consistent communication strategy and create a meaningful program web site. Get marketing essentials that build awareness and adoption and ways to capture data to evaluate program engagement each year.

Room: RIMS Hub Booth #1427

Speakers:
  • Jeremy Stynes, Chief Creative and Technology Officer, Lootok
12:30 pm - 12:55 pm
Measuring the True Value of Return-to-Work Programs

Venture through methods of measuring the full value of your return-to-work (RTW) program. Look at examples of quantifiable results that provide actionable techniques to measure outcomes, results and cost savings. Learn to calculate the direct and indirect claim costs and use benchmarks to assess program effectiveness. 

Room: RIMS Hub Booth #1427

Speakers:
  • Frances Ford, Founder, ReEmployAbility, Inc.
1:00 pm - 1:25 pm
Five Myths of Operational Risk and Business Continuity Management

Avoid the traps—and their negative impact—when executing your operational risk and business continuity program. Review persuasive communication, supporting evidence and alternative solutions. Recognize if the myths apply to your organization and know what to do to rectify the situation.

Room: RIMS Hub Booth #1427

Speakers:
  • Sean Murphy, CEO, Lootok, Ltd.
1:30 pm - 1:55 pm
African Insurance Market Overview and Opportunities

Africa continues to offer significant potential for future investment. Sustainable economic expansion and demographic transformation are making the insurance market more attractive. The opportunities in Africa present a case for growth that resonates with many multinationals. This session will highlight the opportunities and obstacles across the continent.

Room: RIMS Hub Booth #1427

Speakers:
  • George Haitsch, COO, Global Risk Solutions, Willis Towers Watson
2:00 pm - 2:25 pm
Becoming Your Company’s Catalyst for Change

People inherently resist change. This is especially frustrating when your solutions for improvement face resistance. Dig into why people resist personal and professional change. And discover proven ways to improve your ability to convince others to try something new. Sponsored by The Institutes.

Room: RIMS Hub Booth #1427

Speakers:
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
2:30 pm - 2:55 pm
Environmental Disaster: The Overlooked Cyber Threat

Examine environmental pollution as an underemphasized, dangerous and costly potential consequence of cyber attacks. Analyze enhanced assessments of properties and facilities with environmental exposures and other tools that can help mitigate the environmental impact of a cyber attack.

Room: RIMS Hub Booth #1427

Speakers:
  • William Bell, SVP Environmental, LIU
3:00 pm - 3:25 pm
Engaging the C-suite: Leveraging Risk-Related Thought Leadership in Your Organization

Learn how to position risk management as a key contributor to your organization’s strategic thinking. Examine the annual Excellence in Risk Management report from Marsh and RIMS and the Global Risk Report from the World Economic Forum to see how you can highlight current and emerging risk trends for your senior leaders.

Room: RIMS Hub Booth #1427

Speakers:
  • Brian Elowe, Managing Director, Global Risk Management, Marsh
3:30 pm - 3:55 pm
#RISK! The Rewards and Risks of Using Social Media in Business

Understand the power of social media tools used to get your organization’s messages out. Take a high-level look at the risks and benefits—brand awareness, customer engagement, handling complaints, crisis management and social listening. And identify the metrics you should measure and why they matter.

Room: RIMS Hub Booth #1427

Speakers:
  • Cameron Robbins, North American Social Media Lead, Zurich
4:00 pm - 4:25 pm
Data Science for Risk Management

The Internet of Things (IoT) has revolutionized modern-day life, but what has the IoT done already and how can it transform the risk management field? We will explore how risk managers should analyze the vast amount of data generated by companies’ use of sensors, wearables and other smart tools. This includes data being generated by the IoT as well as data science concepts, such as clustering, text mining and network analysis. We will also share how data visualizations can help risk managers discover additional insights from data and communicate the findings to top management.

Room: RIMS Hub Booth #1427

Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
4:30 pm - 4:55 pm
The Role of the Risk Professional in Cyber Risk Governance—Part I

A well-executed cyber risk management program requires proper collaboration amongst key stakeholders, including risk management. Get to know stakeholder expectations, best practices and lessons learned from implementing cyber risk management programs.  

Room: RIMS Hub Booth #1427

Speakers:
  • Teri Cotton Santos, SVP Chief Compliance and Risk Officer, The Warranty Group
  • Dwayne Eastwood, Manager, Risk Management, McCoy Corporation
10:30 am - 10:55 am
Blockchain: What Is It and Why Is It Important to Risk Management?

Have you read about how blockchain may disrupt financial services industries and revolutionize the world economy? Learn about its history and economic and technological underpinnings. See how this technology could alter the future of risk management and insurance. Sponsored by The Institutes.

Room: RIMS Hub Booth #1427

Speakers:
  • Patrick Schmid, AVP Enterprise Research, The Institutes
11:00 am - 11:25 am
Top 10 Tips for New Risk Professionals Handling Workers’ Compensation Claims

Learn the tricks of the trade for navigating the workers’ compensation system and claim cost management. Identify where unnecessary costs can be incurred. See how laws affect claim outcomes. Determine what you can do to control the impact of claims on your organization’s bottom line.

Room: RIMS Hub Booth #1427

Speakers:
  • Hailey Aldren, Director - Risk, MAXIMUS
11:30 am - 11:55 am
How to Submit a Winning Session: RIMS 2018

Join the RIMS Annual Conference Programing Committee, and learn the pros and cons on how to submit a Session Submission Form that will earn you a speaking engagement at RIMS 2018 in San Antonio!

Room: RIMS Hub Booth #1427

Speakers:
  • Ellen Shew Holland, Associate Vice President / Chief Risk Officer, Southern Methodist University
  • Donna Tyner, Corporate Risk Manager, The Greenbrier Companies, Inc.
12:00 pm - 12:25 pm
RIMS Business Interruption and Time Element Coverage Study Results: Time for Change?

This presentation highlights the results of the recent RIMS Business Interruption study and the consequent report including challenges faced by risk managers in submitting and settling claims, the risk of co-insurance and the setting of appropriate policy limits, the development of more specific contingent, cyber, and supply chain cover, and expert recommendations around key pre-loss exposure assessment.

Room: RIMS Hub Booth #1427

Speakers:
  • Edward McKenna, Managing Director, Financial Advisory Services, Marsh Risk Consulting
  • Robert Fox, Managing Director, Vericlaim, Inc.
12:30 pm - 12:55 pm
Is Your Organization's Culture a Risk

Every organization has a culture as well as subcultures that, more often than not, pose internal and external risk to the organization. This discussion will define organizational culture, the risks that come from it, where ownership for the culture resides and how a risk manager can affect it.

Room: RIMS Hub Booth #1427

Speakers:
  • Jessica Wasserman, Assistance Compliance Officer, New York University
1:00 pm - 1:25 pm
The Future of Insurance in the IoT World

Recognize the interconnected technology exposures of the internet of things (IoT). Decipher the liabilities and risk transfer challenges. Look into actuarial modeling for quantifying exposures and interrelated correlations. Compare insurance programs that break down the lines of insurance barriers.

Room: RIMS Hub Booth #1427

Speakers:
  • Kevin Kalinich, Global Practice Leader, Cyber Insurance, Aon plc
1:30 pm - 1:55 pm
Excess and Surplus Lines: What You Don’t Know May Surprise You

Although they make up less than 10% of the U.S. property/casualty insurance marketplace, Excess and Surplus (E&S) lines have become an integral risk transfer solution for businesses and organizations across all segments of the economy. This presentation will describe the types of risks the E&S market excels in, how E&S brokers and insurers are regulated, and the process of accessing U.S. and London markets.

Room: RIMS Hub Booth #1427

Speakers:
  • Richard Magrath, Regional Director - Western US, Lloyd's
2:00 pm - 2:25 pm
Top Five Practices for a Satisfying Insurer and Broker Relationship

Understand what matters most to risk professionals and the top five practices to creating a satisfying relationship with insurers and brokers. Discuss critical customer issues that impact loyalty and retention and look at the specific factors that drive risk professional satisfaction. Data provided from the J.D. Power and RIMS 2016 Large Commercial Insurance Report.

Room: RIMS Hub Booth #1427

Speakers:
  • Gregory Hoeg, Vice President, J.D. Power
2:30 pm - 2:55 pm
Medicare Advantage May Have You Seeing Double

Delve into the latest craze in case law: Medicare Advantage Plans seeking double damages against insurance carriers for failure to timely reimburse conditional payments. Build strategies to protect against this and proactively address it in Medicare beneficiary claims settlements.

Room: RIMS Hub Booth #1427

Speakers:
  • Heather Sanderson, Chief Legal Officer, Franco Signor LLC
3:00 pm - 3:25 pm
Make a Difference by Focusing on Risks (Not Issues)

For many ERM programs it’s a major challenge that the organization is often ill equipped to perform a proper risk identification exercise. I have seen examples of up to 80% of “risks” that in reality were problems, facts, issues or dependencies. This results in risk management being converted in to problem solving and a “budget request platform” rather than a tool to address uncertainty and proactively manage the risks that has yet to become a problem. In this presentation we will explore some of the tricks and ways to navigate this challenge and what it means for your ERM / SRM program. 

Room: RIMS Hub Booth #1427

Speakers:
  • Martin Vilsoe, Director, Implement Consulting Group
3:30 pm - 3:55 pm
Everyone Wins: Intro to Integrative Bargaining

Discover tips on how to maximize mutual gain and satisfaction during your next negotiation. Create a framework for analyzing negotiation styles. Prepare to problem solve to promote optimal outcomes and long-term relationships.

Room: RIMS Hub Booth #1427

Speakers:
  • Shane Hogan, Vice President, Account Executive, Aon Risk Solutions|The Newman Team
4:00 pm - 4:25 pm
Better Risk Management: The Increasing Role of Data Science

While data science has several applications across different businesses, insurers are using it to better understand exposures and identify locations with higher accuracy. Additionally, unstructured data found within an organization can bring further insights through NLPs and advance matching algorithms.  The platforms and applications used in data science are also helping risk managers in maintaining a single version of truth by processing information available across multiple internal and external sources. These applications are becoming increasingly important to process information before risk models are produced by leveraging risk management platforms.

Room: RIMS Hub Booth #1427

Speakers:
  • Manoj Kumar, Vice President-Analytics, EXL
4:30 pm - 4:55 pm
The Evolution of Social Media Investigations: Then and Now

Take an in depth look at how social media detection has revolutionized the insurance industry. Learn effective investigative methodologies that lead to claims dollars saved. Think you’re anonymous when searching? Think again. Think Googling suffices when it comes to investigations? Hardly. Understand strategies for diving past the surface of the internet to maximize search results, while stressing the importance of preserving data and mitigating the claim.

Room: RIMS Hub Booth #1427

Speakers:
  • Michael Petrie, Director of Global Markets, Social Detection, Inc
10:30 am - 10:55 am
Adding Value: Helping to Grow the Profession

Learn some of the added benefits Spencer Educational Foundation offers risk managers from part-time master’s scholarships to internship grants to opportunities to speak on college campuses. 

Room: RIMS Hub Booth #1427

Speakers:
  • Andrew Miller, Development Director, Spencer Educational Foundation, Inc.
11:00 am - 11:25 am
Why Certification? The RIMS-Certified Risk Management Professional

Certification has found its way into almost every industry today for a reason: It helps advance the profession. Certifications demand a comprehensive understanding of the knowledge necessary to perform with a high degree of competence in a profession. Risk Management is no different. The RIMS-Certified Risk Management Professional (RIMS-CRMP) credential provides that measure. Learn what certification is and isn’t, how certification can help employers evaluate new and existing talent, motivate employees, and leverage key resources. Explore ways to prepare for the RIMS-CRMP exam, promote your certification and gain the most up to date knowledge in your profession.

Room: RIMS Hub Booth #1427

Speakers:
  • Veronica Whitehead, Director Certification Programs, RIMS
11:30 am - 11:55 am
The Role of the Risk Professional in Cyber Risk Governance—Part II

As a risk professional, you play a valuable role in supporting teamwork amongst key stakeholders to manage information security risk. Discover practical advice and lessons learned from team interactions and effective IT team communications.

Room: RIMS Hub Booth #1427

Speakers:
  • Michael Gresham, Risk Manager, Half Price Books, Inc.
  • John Hansen, Vice President, Enterprise Risk Management, Sprouts Farmers Market
12:00 pm - 12:25 pm
Opis Ed

The way we learn, interact, and educate has been revolutionized by today’s increasingly digital world. At RIMS, we strive to give you cutting edge information the fastest and most convenient way possible. Learn about our new Learning Management System: Opis-Ed and get the information you need to become a successful 2.0 eLearner.

Room: RIMS Hub Booth #1427

Speakers:
  • Heather Lewis, Education Manager, RIMS
12:30 pm - 12:55 pm
Benchmarking 101

An introduction to insurance program benchmarking. When you need to know what coverages your peers are buying and how much, there's no better source than indicative premium, limit, and retention data. Come see how you can use benchmarking to help guide program structure and validate your coverage ideas.

Room: RIMS Hub Booth #1427

Speakers:
  • Colin Grigsby, Client Experience Manager, Advisen, Ltd.
1:00 pm - 1:25 pm
Creating a Strategic Wellness Program and Outcome-Driven Medical Network to Control Workers’ Compensation Medical/Pharmaceutical Costs

Medical costs are the majority of the workers’ compensation claim costs (60-70%) and employers are struggling with getting injured workers to the best physicians and hospitals with proven outcomes to managed their injuries and get them back to work faster. Informed employers and working with carriers and TPA’s to create strategic medical networks with proven outcomes to obtain better financial results. Wellness programs that are successful in group healthcare programs can also be implemented to address employees' co-morbidities, which inhibit an injured employee's ability to heal and extends their time away from work.

Room: RIMS Hub Booth #1427

Speakers:
  • Scott Clark, Area Senior Vice President-ERM Consultant, Arthur J Gallagher
1:30 pm - 1:55 pm
We All Have Issues -- and Risk Managers Should Be Grateful!

Much has been made lately of the fact that as little as 20% of what is listed on most risk registers are true risks. We hear that ERM must cut through the noise of today’s Issues to effectively drive future enterprise success. But are we missing an opportunity in the other 80%? Are Issues really the ERM Villain hindering progress, or the bellwether signaling problems ahead? In this presentation, we’ll discuss how today’s Issues are often a window (or mirror) to tomorrow’s risk events and a portal for stakeholder engagement. We will explain why Issues are a valuable opportunity for the Risk Manager and how not adequately addressing them can undermine the effectiveness of a truly holistic ERM Program.

Room: RIMS Hub Booth #1427

Speakers:
  • Randy Hogan, Risk Manager, State Compensation Insurance Fund
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