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9:00 am - 12:00 pm
Associate in Risk Management 54: Risk Management Principles and Practices Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Associate in Risk Management (ARM) 54 exam (Risk Management Principles and Practices), dissect the more challenging areas of the course. Review content on identifying, analyzing and treating an organization's risks, including hazard, operational, financial and strategic risks. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Room: 108A
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ARM 54 exam format.
  • Recall specific principles likely to appear on the ARM 54 exam.
  • Appraise your strengths and weaknesses applied to ARM 54 exam subjects.
Speakers:
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
  • Ann Myhr, Senior Director of Knowledge Resources, The Institutes
Associate in Risk Management 56: Risk Financing Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Associate in Risk Management (ARM) 56 exam (Risk Financing), dissect the more challenging areas of the course. Review methods for retaining and transferring hazard and financial risk, including insurance, self-insurance, retrospective rating, captive insurance, reinsurance, contractual risk transfer, forwards, swaps and insurance-linked securities. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Room: 108B
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ARM 56 exam format.
  • Recall specific principles likely to appear on the ARM 56 exam.
  • Appraise your strengths and weaknesses applied to ARM 56 exam subjects.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Linda Hohn, Director of Content Development, The Institutes
1:00 pm - 4:00 pm
Associate in Risk Management 55: Risk Assessment and Treatment Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Associate in Risk Management (ARM) 55 exam (Risk Assessment and Treatment), dissect the more challenging areas of the course. Review content on loss control, system safety, root cause analysis, business continuity, reputation risk, cyber risk and environmental risk. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended. 

Room: 108A
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ARM 55 exam format.
  • Recall specific principles likely to appear on the ARM 55 exam.
  • Appraise your strengths and weaknesses applied to ARM 55 exam subjects.
Speakers:
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
  • Linda Hohn, Director of Content Development, The Institutes
Associate in Risk Management-ERM 57: Enterprise Risk Management Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Enterprise Risk Management (ERM) 57 exam, focus on understanding the more challenging areas of the course. Review content on ERM goals, strategic risk management, risk management frameworks, risk governance, internal control, business process and performance management, risk mapping, influence diagrams, portfolio theory, risk-based capital and capital investment analysis. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended. 

Room: 108B
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ERM 57 exam format.
  • Recall specific principles likely to appear on the ERM 57 exam.
  • Appraise your strengths and weaknesses applied to ERM 57 exam subjects.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Ann Myhr, Senior Director of Knowledge Resources, The Institutes
3:30 pm - 4:30 pm
Speaker Orientation and Reception

Welcome to RIMS 2017! Get ready for an exhilarating and memorable week in Philadelphia. Join more than 400 of your fellow speakers from around the world at our new speaker orientation. Learn helpful tips and what to expect before your session begins.

Room: 125
Category: Networking Event

Speakers:
  • Donna Tyner, Corporate Risk Manager, The Greenbrier Companies, Inc.
  • Ellen Shew Holland, Associate Vice President / Chief Risk Officer, Southern Methodist University
4:00 pm - 5:30 pm
First Time Attendee Orientation

Marketplace. Industry sessions. Experience levels. Opening Reception. TLT. Talk about overwhelming! We’ll break it down for you and share the ins-and-outs of a conference this size—where sessions are held, how to maximize networking opportunities and the best way to navigate the Marketplace (tip: it used to be called the Exhibit Hall). Networking can tough and uncomfortable for even the most practiced professional. Our keynote speaker, author Debra Fine, will coach you on the art of small talk and share strategies and tips to get you talking to strangers with ease. And you’ll need it. After the orientation, we’ll head over to the RIMS Opening Reception where you’ll be surrounded by thousands of attendees from around the world.     Debra Fine Author / Communication Expert A formerly shy, tongue-tied engineer, Debra Fine is now an internationally recognized speaker, business networking guru, trainer and communication expert who will teach you how turn every conversation into an opportunity for success. She’s also a bestselling author of three books on the topic of conversation. Together we’ll laugh, learn and leave with the tools to develop and cultivate outstanding networking techniques that will result in building rapport and engaging new and current clients.

Room: 103BC
Category: Networking Event

Speakers:
  • Debra Fine, Keynote Speaker, Fine Art of Small Talk
6:00 pm - 8:00 pm
RIMS 2017 Opening Reception: DISRUPTION

Deviate from the usual cocktail party experience and observe how the museum’s namesake used disruption to stimulate innovation. Discover how the disruptors of today create ground-breaking ideas that change how we think, behave, and do business. Don’t miss this revolutionary evening.

Room: The Franklin Institute-222 N. 20th Street
Category: Networking Event

7:45 am - 9:45 am
General Session and Opening Keynote

Derreck Kayongo Business Visionary / Global Soap Project Founder /CEO of the Center for Civil and Human Rights.  Have you ever wondered what happens to that barely used bar of soap in your hotel room? This guy did, and he didn’t like the answer. So Derreck Kayongo talked hotels into donating their used bars of soap instead of throwing them away. His Global Soap Project takes donated, melted, purified and reprocessed hotel soap and redistributes it to vulnerable populations around the world. This successful entrepreneur is a renowned expert in environmental sustainability and global health and is using his knowledge to disrupt the way hotels dispose of their “trash.”

Room: Terrace Ballroom
Category: Networking Event

Speakers:
  • Derreck Kayongo, Business Visionary, Global Soap Project Founder & CEO, Center for Civil and Human Rights
10:00 am - 12:00 pm
Exclusive Marketplace Exhibit Hall Hours

TBD

Room: Exhibit Halls B-E
Category: Networking Event

11:30 am - 12:00 pm
Building Relationships that Last

Explore how connecting with people and nurturing relationships generates an intangible asset vital to your success. Examine relational capital—the relationship among customers, employees and suppliers—and its ability to increase business sustainability and word-of-mouth referrals. 

Room: 119B
Category: Professional Development Lounge (PDL)

12:00 pm - 1:30 pm
Awards Luncheon and Leadership Keynote

Allison Massari International Speaker / Executive Coach / Visual Artist Hailed as life-changing, riveting, extraordinary, bold and deeply moving, Allison Massari¹s triumphant keynote is packed with poignancy and insight. As the survivor of two life-threatening car accidents, and having suffered second and third degree burns on more than half of her body, Allison shares her story of absolute loss, to forgiveness and understanding, and finally to success and a life beyond anything she could have imagined. Her dynamic and deeply moving keynote offers applicable tools to rise above any obstacle and find peace, purpose, and happiness despite turbulent times. Allison ignites vitality, inspires confidence, and offers essential tools for self-mastery to audiences worldwide. Prepare to be inspired, moved, and energized. Prepare to be taken on a journey.  

Room: Terrace Ballroom
Category: Networking Event

Speakers:
  • Allison Massari, International Keynote Speaker, Executive Coach & Visual Artist
1:45 pm - 2:45 pm
Are You Managing Your Contract Risks or Are Contract Risks Managing You?

One of the most important things to consider before signing a contract is whether the agreement properly defines accountability should things go awry. Certain known risks should be addressed. Learn how to draft a contract that effectively transfers risk. Get techniques for identifying key areas and negotiating mutually agreed upon contractual terms. Organize a contract review process. And benefit from the strategies developed from others’ lessons learned.

Room: 120AB
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Adopt strategies for drafting, reviewing and enforcing indemnity and insurance provisions.
  • Build a cheat sheet of language workarounds that minimize liability whether you are the client or vendor.
  • Identify key considerations for using certificates of insurance.
Speakers:
  • Mayra Berlanga, Associate Risk Manager, Marsh & McLennan Companies, Inc.
  • Cheryl Chan, Senior Associate, Gallo Vitucci Klar, LLP
  • Nick Zabrecky, Insurance Manager, Indeed, Inc
Best Practices for Contractual Risk Transfer: The Interplay Between Additional Insureds and Indemnification

One of the most important risk management techniques—contractual risk transfer through indemnification and insurance provisions—often does not get the attention it deserves. Avoid unintentionally providing coverage to additional insureds for liabilities that you did not intend to assume. Stay abreast of the applicable contractual and legal issues. Discuss recent legal cases and examples of contractual risk transfer. Understand how to properly provide for coverage for additional insureds in contracts and insurance provisions.

Room: 121BC
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Differentiate the contractual risk transfer methods of indemnification and additional insureds.
  • Summarize provision types and relevant statutes and case law.
  • Select tools to draft and review risk transfer provisions in contracts.
Speakers:
  • Susan Reinhard, Sr. Director, Claims & Risk, EMCOR Group, Inc.
  • John Denton, Managing Director, Marsh, Inc.
In the Crosshairs: Preventing and Mitigating Workplace Violence

The raw emotions and posttraumatic reactions caused by a crisis can have a tangible impact on your organization’s productivity, lost time and claims costs. Facilitate individual and organizational resiliency with a crisis plan embedded into your organization’s safety and wellness culture. Understand the psychological aspects of these events, so you can measure the success of different components of a crisis plan. Get the knowledge and tools you need to develop your own proactive crisis intervention program.

Room: 124
Category: Risk Control (RIC)

Learning Objectives:
  • Measure the impact a traumatic event can have on employees in the workplace.
  • Describe the essential elements of a proactive crisis intervention program.
  • Consider metrics that can measure crisis intervention program success.
Speakers:
  • Jill Brooks, Director, Risk and Claims, Southern Glazer's Wine and Spirits
  • Teresa Bartlett, Senior Vice President, Medical Quality, Sedgwick
Innovative Trends and Advanced Approaches Emerging in Enterprise Risk Management Functions

Continuous improvement forms the core of your enterprise risk management (ERM) value proposition, especially as ERM matures. Consider innovative and strategic perspectives on six future directions: increase efficiency and effectiveness; improve risk and opportunity measurement; align and promulgate ERM standards; fully address enterprise profitability; form ERM frameworks that absorb changes in the risk landscape; and nurture ERM program maturity that yields improved risk management at the business unit level.

Room: 119B
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Compare six leading-edge ERM trends that can create additional value for organizations.
  • Decide upon the ERM improvement avenues that best fit your ERM function and your organization’s goals.
  • Apply results from a “Risk Management Function of the Future” survey to your ERM issues.
Speakers:
  • Lisa Kremer, SVP, Enterprise Risk Services & Solutions Practice Leader, Marsh Risk Consulting
  • Mark Lastner, Managing Director- National Insurance Advisory Leader, Grant Thornton
Latin America: Insurance Risk and Regulatory Developments

In the past several years, each Latin American market has shifted toward a risk and economic value-based solvency framework. Prepare for the challenges that most insurers in the region now face. Assess their levels of preparedness for the expected changes in governance, risk management, capital requirements and reporting. And uncover ways that risk management tools can offer solutions to strengthen these regional insurers.

Room: 125
Category: Risk Finance (RIF)

Learning Objectives:
  • Summarize the regulatory environment in Latin America.
  • Anticipate the progress of Latin American solvency rules implementation.
  • Determine ways to adapt worldwide insurance programs given regional insurer weaknesses.
Speakers:
  • Marcela Jeldres Bórquez, Partner, Huntley & Jeldres
  • Pablo Jugovic, CEO, RAM Consulting
M&A: Getting a Taste for Mergers and Acquisitions

Walk through a record-year of $3.8 trillion in mergers and acquisitions (M&A) spending. Explore the M&A risk perspectives, including pre-acquisition risk assessments. Distinguish who makes up the M&A team. Look out for insurance pitfalls and sweet spots. Consider the challenges in combining risk management departments, merging company cultures and post-merger legacy risk issues.

Room: 121A
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Outline the risk management M&A process.
  • Watch for the true acquisition risks.
  • Employ a M&A risk management checklist.
Speakers:
  • Kevin Maloy, Executive Managing Director, Beecher Carlson
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
Protecting Your Board and Senior Executives From a Cyber Nightmare: D&O Insurance for Cyber Claims

Regulators have expressly warned that organizations must be proactive and dedicated to minimizing cyber risk to themselves and their stakeholders. Accordingly, investigations and litigation targeting senior company executives have cropped up. Ensure you have insurance protection for your executives. Explore key directors and officers (D&O) insurance coverage considerations, from point of purchase to point of claim. Know what to expect from crime, property, general liability and specialty cyber insurance policies.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Relate the intensity of cyber risk to value of insurance protection for executives.
  • Guide a potential cyber risk claim through the D&O insurance process.
  • Anticipate the interplay of D&O insurance with other insurance policies after a cyber event.
Speakers:
  • Scott Corzine, Senior Managing Director, Ankura Consulting Group, LLC
  • Joshua Gold, Shareholder, Anderson Kill
Risk-Resistant Cultures: Embedding Risk Awareness into Organizational Strategy and Process

The common failure to fully comprehend and manage risk suggests that organizations often misjudge the significance of obvious risk factors and orient risk management decisions toward desired outcomes. Does your organization suffer from a bias that skews risk management decision making? Explore how organizational culture often detracts from your responsibilities. And find strategies for implementing and embedding rigorous risk analysis and risk treatment processes into organizational culture to counter this.

Room: 113A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Assess if your organization suffers from bias in risk management decisions.
  • Characterize the impact of organizational culture on risk acceptance or avoidance.
  • Identify strategies to embed rigorous risk analysis and risk treatment into your organizational culture.
Speakers:
  • Raymond Monteith, Senior Vice President, HUB International
Securing the Paper Trail: Funding Sources for the Public Risk Professional

Reimbursements provided through insurance and federal disaster assistance programs can help your organization quickly recover from the effects of a disaster. Getting those recovery funds, however, is not cheap. Assess the most stringent cost substantiation requirements for insurance and federal disaster assistance programs. Discuss required information and documentation for different types of costs. Consider best practices for proactive documentation management.

Room: 123
Category: Public Risk Management (PRM)

Learning Objectives:
  • Outline cost substantiation requirements associated with insurance and federal grant claims.
  • Integrate into your program best practices for policies and procedures associated with cost substantiation.
  • Anticipate the consequences of failing to meet the documentation requirements for federal grants.
Speakers:
  • Mari Tyrrell-Simpson, Risk Manager, University of California, Santa Barbara
  • James Caesar, Emergency Manager, University of California, Santa Barbara
  • Reena Panchal, Senior Manager, Ernst & Young
Ten Essential Steps to Maximize Your Insurance Claim

Getting a full insurance recovery after a loss takes more than buying the right policies in the first place. Follow a roadmap through the claims resolution process, from giving notice—early, broadly and often—to fully documenting the settlement. Review key topics: quantifying losses, avoiding standstill agreements, setting target demands and negotiating a claim. Determine how you can align incentives with your insurers— such as full, prompt documentation of a claim—to expedite settlement.

Room: 117
Category: Claims Management (CLM)

Learning Objectives:
  • Visualize the entire process of getting your claim favorably resolved.
  • Set up the incremental steps that lead to resolution.
  • Work out ways to expedite your next claims process.
Speakers:
  • Marti Dickman, Vice President, Risk Management, Advanced Disposal Services
  • Robert Horkovich, Managing Partner, Anderson Kill
The Internet of Things: Why Should I Care?

Explore the internet of things (IoT) and its potential impact on governments, businesses and the property and casualty insurance industry with easy-to-understand explanations. See how business value and organizational competitiveness can be gained and new risks generated. From cyber breaches to property coverage and product liability, think about risks and enterprise risk management in a new way. Reassess a decentralized approach in favor of an enterprisewide program to address IoT risks. This session is hosted by RIMS Silicon Valley Chapter.

Room: 118AB
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Watch for industry expert predictions for IoT.
  • List the key risks of IoT adoption.
  • Create a plan to leverage IoT to mitigate existing risk.
Speakers:
  • Brent Rieth, SVP Team Leader Professional Risk, Aon Risk Solutions
  • Lora Figgat, Risk Manager - Liability, Avaya, Inc.
The Revised COSO ERM Framework: So What’s New?

COSO has proposed a new ERM framework that more closely aligns risk with strategy and performance. Hear from two participants in the revision on what this means for the future of risk management. This session is hosted by the Enterprise Risk Management Committee.

Room: 119A
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Understand the changes coming to the COSO ERM Framework.
  • Learn how the development of ERM has affected the COSO Framework.
  • Gain a greater understanding of how to apply the new Framework.
Speakers:
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
  • Carol Fox, Vice President Strategic Initiatives, RIMS
The Risk Revolution: Disrupt the Status Quo

What does commoditization have to do with you and your organization? Everything. When the consumer's decision is focused on the offering rather than an organization’s quantifiable distinction, ferocious price competition strikes—and lower margins and profits follow. In light of more industries and organizations commoditizing, focus on the impact of commoditization on you and your team. Realize the insidious effects and how they can be combated with imagination, originality and a diversity of perspectives.

Room: 116
Category: Career Development (CAD)

Learning Objectives:
  • Look for the three dangerous traps of commoditization.
  • Bring back to your organization a six-step process to move beyond commoditization.
  • Make plans to elevate the perception of the value you generate using the risk management process.
Speakers:
  • Veronick Marcotte, Vice President, Tembec Inc. and Subsidiaries
  • Scott Addis, President/Founder, Beyond Insurance
Value-Based Risk Management Governance and Strategy

Approximately 50 percent of organizational risk is on the revenue line. Review a time-tested risk management governance model that allows you to holistically manage this risk. Prepare to identify operational risks to cash flow, prioritize risk mitigation initiatives, oversee progress, measure performance, resolve cross-organizational issues and anticipate emerging risks. Seek results that improve operations and income and examples of great success.

Room: 118C
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Weigh the benefits of more effective risk management governance in your organization.
  • Detail the function of a 90/90 risk management executive committee that meets every 90 days for 90 minutes.
  • Assemble tools that directly impact risk performance.
Speakers:
  • James Blair, President, Integrated Risk Management Solutions, LLC
  • Rich Dwyer, Sr. VP Corporate Affairs & Enterprise Risk Management, Kent Corporation
1:45 pm - 3:15 pm
Green Beans and Ice Cream: The Recipe for a Culture of Commitment

Insert positive reinforcement into your management system. Explore how leaders’ voluntary extra efforts stimulate the power of positive behavior modelling. Justify how this role modelling can be the basis of your company culture. Uncover how it helps you attract and retain high-performance employees as well as achieve long-term improvement among low-performance employees. Hone in on the mechanisms you need for successful behavior-based recognition programs. And consider overlooked areas where you can apply that success.

Room: 113BC
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Define positive reinforcement and its correlation with safety and profitability.
  • Identify your employee types—compliant, noncompliant or committed—and their drivers.
  • Distinguish reinforcements that inspire employee commitment and engagement.
Speakers:
  • Bill Sims, Jr., President, Bill Sims Company
1:45 pm - 3:45 pm
Change Champions: Women and Diverse Leaders Influencing Across Organizations

You can influence a broad range of stakeholders to affect change in your organization. Learn to address the human element—the greatest risk to your vision of risk management program success. Review the ten steps in a change management implementation methodology: define the change, build change agents, assess the climate, sponsorship, change approach, target readiness, communications, reinforcement, cultural fit and prioritization. Through workshop exercises, practice change management techniques.

Room: 115BC
Category: Career Development (CAD)

Learning Objectives:
  • Assemble methods to influence key stakeholders based on success by women and diverse leaders.
  • Contrast the differences between communication and implementation for influencing behavior change.
  • Apply a change management implementation methodology to your common program challenges.
Speakers:
  • Debbie Goldstine, SVP, Excess Casualty Practice Leader, Lockton
  • Keswic Joiner, Director of Risk Management, MN State Colleges & Universities
  • Sherry Hersey, Marketing Strategy Lead, Business Insurance, Travelers
  • Letisa McKenzie, Director, Risk Management, Mary Kay Inc.
Construction: A Complex Industry

Sort through the complexity of wrap-ups—owner-controlled insurance programs and contractor controlled insurance programs. Learn how they improve overall coverage and achieve premium savings. Look at current trends in their use for risk transfer. Consider best practices for customization, such as defining extended completed operations and consequential damages for owners and general contractors. Sift through regulatory compliance, such as the Silica Rule. And demystify surety bonds so you know what they will and will not do.This session is hosted by RIMS San Diego Chapter.

Room: 111AB
Category: Industry (IND)

Learning Objectives:
  • Differentiate surety and insurance.
  • Choose best practices for using different wrap-up solutions.
  • Qualify the benefits of bonding for construction projects.
Speakers:
  • Cheryl Berman, Risk Manager, The Brady Companies
  • Ted Dann, Real Estate Practice Leader, Hanover Stone Partners
  • Matthew Rosenberg, Principal, Rosenberg & Parker
Higher Education Risk Management Industry Session: The Evolving Portfolio of Risk

Institutions of higher education face an ever changing risk portfolio—cyber risk, commercialization and technology transfer, compliance, aerial vehicles, crowd funding, service animals. What risk tops your register? Join the University Risk Management & Insurance Association (URMIA) for an interactive discussion of risk. Hear from a panel of experts representing the higher education industry spectrum and discover best practice for your top concerns.

Room: 109B
Category: Industry (IND)

Learning Objectives:
  • Assess your risk concerns against the experience and expertise of other higher education risk managers.
  • List developing changes to the risk profile of higher education institutions.
  • Assemble strategies to address emerging risk.
Speakers:
  • Kathy Hargis, Director, Risk Management, Lipscomb University
  • Craig McAllister, Director, Risk Mgmt. & Insurance, Cornell University
  • Lisa Zimmaro, Assistant Vice President, Risk Management & Treasury, Temple University Health System
Real Estate Industry Session

Join an interactive discussion of current issues and trends within the real estate industry. Explore: contractual risk transfer and indemnification; tracking certificates of tenants, vendors, contractors and other third parties; construction risks and construction defect litigation; catastrophe exposures, such as earthquake, wind and flood; environmental issues; and claims management. Using a case study, look at the matters that affect you and your colleagues most and share knowledge and experience.

Room: 112AB
Category: Industry (IND)

Learning Objectives:
  • Adopt current risk management best practices for the real estate industry.
  • Anticipate the next real estate industry developments.
  • Get networking experience and advice from your peers
Speakers:
  • Gregory Woodman, Risk Manager, iStar Inc.
  • Jeremiah Welch, Partner, Saxe Doernberger & Vita, P.C.
  • Lori Agee, AVP, Risk Management, Duke Realty Corporation
  • Jason Mezyk, Vice President of Risk Management, First Industrial Realty Trust, Inc.
Spencer-RIMS Risk Management Challenge Presentations Final Round

Witness the next generation of risk management and insurance superstars as they compete in the final round of the Spencer-RIMS Risk Management Challenge. Undergraduate students studying risk management and insurance will present their risk management solutions to this year's case study and compete for cash prizes.

Room: 120C
Category: Industry (IND)

Speakers:
  • Laura Langone, Senior Director, Risk & Insurance, PayPal, Inc.
Where in the World? International Risk Professionals Roundtable

Share strategies and practical tactics for dealing with international exposures. Find out how your colleagues are creating a more cohesive insurance and risk management approach in a seemingly fractured regulatory environment. Join your peers from around the globe to discuss these and other perplexing issues and potential solutions. This session is hosted by the International Committee. (RIMS professional members only. Press is not permitted.) 

Room: 108B
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Leverage lessons from your peers to create solutions for your own organization’s risk dilemmas.
  • Grow your international network.
  • Find the experts on risk management topics.
Speakers:
  • Hans Berkers, Director Risk Management EMEA, Johnson Controls, Inc.
3:00 pm - 4:00 pm
2020 Vision: What Can We See?

Do you find yourself caught up in day-to-day tasks? Set aside critical time to address the broader picture, strategically, to improve performance. Look into the future to prepare for and anticipate what may be on the horizon. Explore: workforce diversity, technology, healthcare delivery models, data and information availability, political and legislation shifts, global pressures, the need for industry talent and training and emerging exposures. Energize and reinvigorate your current thinking.

Room: 118C
Category: Emerging Risks (EMR)

Learning Objectives:
  • Recognize how consumer needs and expectations are changing.
  • Identify ways developing technology will affect the workforce.
  • Outline global opportunities.
Speakers:
  • David Stills, VP, Risk Management, Wal-Mart Stores, Inc.
  • David North, President & CEO, Sedgwick, Inc.
  • Michael Fenlon, Sr.Director, Corporate Risk Management, United Parcel Service
A New Risk Equation: Ridesharing + Technology = Transformation in Transportation

America’s century-long love affair with the automobile may be ending. With access to ridesharing services, many drivers view transportation as a service. How does this affect your organization? Study the cost of risk and implications for employees, vendors and injured workers. Assess the impact of connected communication and ridesharing services on safe transportation of injured or ill employees. Determine how ridesharing can improve compliance and enhance efficiency and return-to-work.

Room: 108A
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Calculate the potential cost of risk of ridesharing for your organization.
  • Choose ways you can use ridesharing technology for non-emergent workers’ compensation transportation.
  • Look for areas where this technology can streamline your medical management of workers' compensation.
Speakers:
  • Joseph McCullough, Executive Vice President, One Call Transport & Language, One Call Care Management
  • Nadir Vissanjy, Director, Healthcare, Lyft
Choosing the Right Deductible and Retention Levels

Follow the process of risk optimization through a careful analysis of retention level and deductible options. Consider how you can use your insurer for recommendations and information that help you quantify the impact of your retention decisions. See how the final choice reflects both your attitude toward assuming increased financial exposure from higher deductibles and your organization’s financial ability to respond to retained loss. Examine the risk management concepts that help you complete the deductible analysis process.

Room: 120AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Apply lessons from risk-bearing appetite examples to your decision-making process.
  • Contrast the dynamics of financial analysis, loss forecasting and loss frequency versus severity.
  • Find ways to leverage your partners’ risk transfer potential through appropriate risk retention levels.
Speakers:
  • Michael Turk, Principal, EPIC Insurance Brokers & Consultants
  • Christopher Krepcho, Associate Director, Insurance & Finance, Florida League of Cities
Cutting-Edge Captives: How to Combat Hail, Hackers and Non-Human Drivers

Take a look at today’s fast changing risk management landscape, and the value of captives for self-insuring the most challenging nontraditional and emerging risks becomes evident. Using the auto industry as an example, examine risks such as climate change-induced hail storms, cyber attacks and self-driving cars. Get in-depth advice on controlling the risk management costs. Discover the financial incentives of captives. And see how they can help cover previously uninsured risks or those difficult to insure via the commercial market.

Room: 118AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Explain the components and workings of a captive.
  • Correlate a captive’s functions to the unique challenges of managing emerging risks.
  • Detail the costs, taxes and structure of captive set-up and management.
Speakers:
  • Brian Quinn, Managing Director, Granite Management Limited
  • Alan Gier, Global Director, Corporate Risk Management & Insurance, General Motors Company
Cyber Liability: Controlling Risk Through Contractual Indemnification and Insurance

Regardless of how secure your organization’s systems are, you may still face liability for your business partners' data breaches. From the client and vendor perspective, understand how indemnification provisions in vendor agreements allocate risk. Examine the type of insurance products available to cover the vicarious liability your organization can face from its business partners. Determine when a partner’s insurance will cover its contractually assumed liability.

Room: 121BC
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Measure the exposure your organization faces when a vendor experiences a data breach.
  • Construct contract language that limits data breach liability exposures.
  • Prepare negotiation strategies to get indemnification and hold harmless language into your agreements.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Alexander Tovitz, Director, Enterprise Risk Management, Horizon Blue Cross Blue Shield of New Jersey
Finding Coverage for Personal and Advertising Injury Claims Where You Least Expect It

When your organization is sued for breach of contract, patent infringement, unfair competition or tortious interference, you may not immediately think personal and advertising injury coverage applies. But judges have found certain allegations trigger an insurers’ duty to defend. Break down two recent federal opinions where insurers had denied coverage, but the courts ruled in favor of the insured. Know what to look for in order to establish coverage when the complaint against your organization may not make it obvious at first glance.

Room: 121A
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Discern which allegations may trigger your personal and advertising injury coverage.
  • Practice techniques that persuade insurers to accept coverage under personal and advertising injury.
  • Dispel myths about personal and advertising injury coverage and its exclusions.
Speakers:
  • Shiv O'Neill, Senior Counsel - Global Litigation, Cummins Inc.
  • Kimberly Winter, Attorney, Lathrop & Gage LLP
Franchisors: Navigating the Murky Waters of Franchisee Risks

Franchising has a long history that dates back to the 1800s. Today, there are anywhere from 750,000 to 900,000 franchisees in the United States. How do you, as the risk professional for a franchisor, manage the risks of the franchisor-franchisee relationship? Examine the challenges you face—brand, cyber, joint employer and day-to-day operational risks—the potential impact of legal issues and risk management strategies. 

Room: 125
Category: Risk Finance (RIF)

Learning Objectives:
  • Recognize the risks posed by franchisor-franchisee relationships.
  • Employ strategies that help you identify—and avoid or minimize—franchisee risks.
  • Evaluate risk transfer solutions for the franchisor.
Speakers:
  • Kristi Whistle, Senior Vice President, Marsh
  • Andy Steinbach, Director Global Risk Finance, YUM! Brands Inc.
  • Carrie Christie, Managing Partner, Rutherford & Christie LLP
Preventing Child Sexual Abuse in Youth-Serving Organizations

Get the critical information you need if your organization provides any type of services to children. Determine if your organization is responsible for daycare facilities, afterschool programs, athletics, student mentoring or other programs where adults interact with children in potentially unsupervised capacities. Create a system that stems the possibility child sexual abuse will occur in any of these situations.

Room: 123
Category: Public Risk Management (PRM)

Learning Objectives:
  • Recognize the scope of the problem of child sexual abuse.
  • Assess the implications of adequate pre-employment screening of people who will work with children.
  • Detail the elements of staff supervision in policies, procedures, training and facility design.
Speakers:
  • Sherie Comish, Claims Manager, Savage Services Corp.
  • Norman Bates, President, Liability Consultants, Inc.
Quantum of Loss: The Philadelphia Tea Party

The best risk management plan may not predict the strangest of circumstances, let alone provide a clear path to insurance recovery. Study a case study of a real event: At a reenactment of the Boston Tea Party, a fire breaks out and burns down a production plant, likely due to an explosive in tea. Focus on a formula and methodology to value and manage a large-scale, complex property and business interruption claim. Review the recovery process and gain new systematic ways of applying critical thinking to complex losses.

Room: 117
Category: Claims Management (CLM)

Learning Objectives:
  • Practice using the quantum of loss equation to drive the claims process to optimal insurance recovery.
  • Build a toolbox for identifying insurance policy gaps and applying best practices.
Speakers:
  • Stephen Truono
  • Erica Chaikin Filosa, Insurance Director, DTCC–New York
  • Daniel Torpey, Fraud Investigation & Dispute Services, Ernst & Young LLP
Risk Shrink: Exploring the Psychology of Risk

Do you overlook how your perception of threats affects response? A comprehensive view of risk requires two systems of thought—the analytical and the intuitive. Delve into the psychology of risk to better understand our relationship to threats and the human element of risk. Get the latest findings in behavioral risk research. Understand common fear factors and why our emotional perception often overrides fact or reason. Leverage the analytic and intuitive as complementary ways for evaluating risk.

Room: 119B
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Identify cognitive, behavioral and organizational challenges to risk management.
  • Rethink and reformulate your approach to risk management programs and communications.
  • Bring back new training and engagement techniques to your risk communities.
Speakers:
  • Hester Shaw, Internal Control Framework Director, GSK
  • Sean Murphy, CEO, Lootok, Ltd.
RiskMap 2017: Political Risk as a Strategic Enabler

Delve into an annual forecast of global business risk for the coming year. Study the major challenges and opportunities and a framework for understanding the major geopolitical and economic trends in 2017 and beyond. Work through case studies of these risks to determine how you can influence strategic decision making within your organization. Discuss how you can use geopolitical risk and related risk management tools to embed your input into the heart of the corporate strategy conversation. This session is hosted by RIMS Silicon Valley Chapter.

Room: 113A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Follow the five main global political, integrity and security risk trends for the coming year.
  • Prepare for the implications of the evolving risk landscape for your corporate risk management program.
  • Leverage tools and techniques to push risk to the top of the strategic decision-making process.
Speakers:
  • Darin Goodwiler, Chief Compliance, Risk, and Ethics Officer, CFA Institute
  • Iain Donald, Senior Partner and Americas Director for Global Risk Analysis, Control Risks
Small Wonder: Bermuda’s Supersized Impact on the World of Risk

A presentation by the Honorable Michael Dunkley, Premier of Bermuda, detailing the British overseas territory’s larger-than-life role, past and present, on the world stage. From its historic 17th-century connections with America’s birthplace at Jamestown and its role as a U.S. base staging point for World War II and Cold War summits, Bermuda is also headquarters of this this summer’s America’s Cup and the world’s most critical property-casualty reinsurance center. Premier Dunkley will give an inside look at the successes and challenges of mid-Atlantic diplomacy, from to the Age of Discovery to Brexit, and how tiny Bermuda became a global risk management powerhouse.

Room: 114 Theater
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • A look inside the corporate culture that has made Bermuda a global risk management powerhouse.
  • Insights into the unique mid-Atlantic diplomacy challenges navigated by the leadership of one of Britain’s last remaining territories.
  • A history of U.S.-Bermuda relations—and how that heritage has helped forge the world’s most important property-casualty market and one of the top three risk transfer centers.
Speakers:
  • The Hon. Michael Dunkley JP, MP, Premier of Bermuda, Premier of Bermuda
Stop Employment Risk at the Source: Are You Hiring Costly Problems Without Knowing It?

You try to prevent the hiring of high-risk employees, but drug testing, background checks and credit checks— limited in effectiveness to begin with—have come under increasing regulatory scrutiny. Examine the surge in class action litigation based on gathering criminal history through third-party consumer reporting agencies. Find a path through the legal hurdles at state and local levels. See how you can reduce hiring risk by teaming with human resources to install integrity testing as an alternative way to avoid high-risk applicants.

Room: 124
Category: Risk Control (RIC)

Learning Objectives:
  • Link the science of integrity testing to the honest applicant answers it generates to behavior questions.
  • Correlate U.S. Equal Employment Opportunity Commission requirements with integrity testing procedures.
  • Prove integrity testing’s value in reducing workers’ compensation and other costs with validation studies.
Speakers:
  • Craig Nelson, Senior Vice President, Corporate Risk Solutions, LLC
  • Stacy Shields, Vice President of Risk Management, TrueBlue, Inc
Tales from the Cyber Trenches: Lessons Learned From Claims That Were Paid

Does cyber insurance actually pay claims? What should you expect when submitting claims, working with claims handlers and trying to get resolution? From easy claims through headline-grabbing regulatory events, find out more about dealing with the insurance company, vendors and counsel. See how unexpected coverage limitations for complicated and emerging claims can be resolved. Join a discussion about the potential impact of the terms and conditions offered for when the time comes to renew your program. (Press is not permitted)

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Assemble best practices for working with a cyber insurance carrier on a complicated claim.
  • Decipher coverage limitations and how insurance companies view coverage for emerging risks.
  • Isolate terms for consideration to maximize the probability of getting complicated claims covered.
Speakers:
  • Scott Godes, Partner, Barnes & Thornburg LLP
  • Andrew Weisman, Managing Director, Global Head of Risk & Insurance Mgmt., Morgan Stanley
The Aging Workforce: Leveraging Opportunity Within the Insurance and Risk Management Field

Get highly practical advice for better positioning yourself to capitalize on the opportunities created by changing demographics. Gain from carrier, broker and corporate risk management insights into the possibilities of an aging workforce. This session is hosted by the New York Chapter.

Room: 116
Category: Career Development (CAD)

Learning Objectives:
  • List skills, abilities and experience you need to develop.
  • Choose ways to demonstrate your value and make yourself more marketable.
Speakers:
  • Michael Mulray, Chief Underwriting Officer, Everest Insurance North America
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • Michael Tannenbaum, Founder & Managing Partner, Key Strategies LLC
Three’s a Crowd: Understanding and Optimizing an Insurer's Duty to Defend

Although out of every claim dollar, 55 cents is paid for the defense of claims, the benefits of the duty to defend are often overlooked and misunderstood. Take a look at the tripartite relationship between policyholder, insurer and defense counsel created by an insurer’s duty to defend. Explore that duty and the respective obligations that arise. Examine conflicts of interest, a policyholder’s right to control its own defense and the propriety of insurer-imposed billing guidelines.

Room: 119A
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Define the scope of an insurer’s duty to defend.
  • Incorporate into your claims management program ways to maximize insurer-provided defense benefits.
  • Apply best practices for dealing with conflicts of interest and insurer billing guidelines and restrictions.
Speakers:
  • Lee Epstein, Member, Weisbrod Matteis & Copley PLLC
  • Debra Shore, Risk Management Attorney, Pennsylvania Real Estate Investment Trust
4:00 pm - 5:00 pm
Marketplace Exhibit Hall Networking Break: The Fizzy Tizzy

TBD

Room: Exhibit Halls B-E
Category: Networking Event

7:00 am - 8:00 am
Student Breakfast (STUDENT MEMBERS ONLY)

PLEASE DO NOT SIGN UP FOR THIS EVENT IF YOU ARE NOT A STUDENT MEMBER.

Room: 103BC
Category: Networking Event

7:30 am - 9:30 am
RIMS Risk Manager of the Year Award Breakfast and Panel

Risk Managers of the Year Talk High Performance Risk Management This session will share the various ways successful risk managers tell their story and gain deeper commitment to their strategies Join four experienced and accomplished risk leaders as they engage in a vibrant discussion and interaction with the attendees where the latest risk related issues and trends affecting many organizations yet often in different way. Each of the panelists were selected Risk Manager of the Year for the significant accomplishments achieved and secured for their organization. Take advantage of the more than 100 years to of highly varied experiences these recognized high performance risk leaders have had and take learning's and insights back to your organization that will put you in a position to be more influential and respected as you strive to make meaningful and even game changing contributions to the success of your firm. Topics covered will come straight off the pages of the business and trade press right up to the date of the conference and reach back into times and events where unusual and yet challenging circumstances press even the most experienced and capable risk leaders to the make good if not great decisions.   

Room: Millennium Ballroom, Loews Philadelphia Hotel
Category: Networking Event

Speakers:
  • Benjamin Evans, The University of Pennsylvania
  • Scot Schwarting, Director, Risk Management, Whirlpool Corporation
  • Juliana Keaton, Director of Insurance, CSX Corporation
  • Richard Roberts, Director - Risk Management & Employee Benefits, Ensign-Bickford Industries, Inc.
8:30 am - 9:30 am
Big Data: Connecting Risk Insights to Business Strategy

In a digital world, you swim in a sea of data. Use it to gain insight into your risks and inform business strategy. See how you can monitor risks and opportunities, shape the regulatory landscape and enhance decision tools with science-based business intelligence. Explore the extraction of metadata from peer-reviewed scientific articles to describe the chemicals, products, substances and processes of companies and industries. Weigh strategic business decisions with knowledge of emerging risks to identify, assess and manage those risks.

Room: 118AB
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Relate science to risk, regulation and litigation.
  • Access scientific knowledge and inform decisions with it using data science.
  • Consider data science approaches to harnessing internal and external data to enhance decision making.
Speakers:
  • Bob Reville, President & CEO, Praedicat
  • Anna Pierce, EHS & Enterprise Risk Manager, General Electric Company
Communication: Taking Your Insurance Risk Department to the C-Suite and Beyond

Have you heard senior leaders comment: I don’t know what they do. How do I know we get what we pay for? Is our insurance program market competitive? Break out of this negative perception box by focusing on your communication styles. As the only one in your organization who speaks insurance, flex your communication style to meet others’ needs. Learn to proactively communicate with leadership, the C-suite and the board. And appreciate the importance of key stakeholders who advocate for the risk function when you are not present.

Room: 119A
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the pitfalls that you may stumble upon when communicating to senior management.
  • Structure a plan for effective, frequent discussions with senior leadership.
  • Compare communication methods that focus on renewals, policy purchases, claims and staffing needs.
Speakers:
  • Mark Millard, Principal, EPIC
  • Michael Tannenbaum, Founder & Managing Partner, Key Strategies LLC
Current Efforts to Modernize International Insurance Program Regulation

There is real need for global insurance solutions for global corporations. The trend toward particularizing insurance regulation, however, strikes a discord with these cross-border needs. Prepare to face conflicting laws, regulations and tax requirements that render the delivery of sustainable international insurance coverage almost impossible. Review regulatory, legal and tax issues associated with international programs. Find solutions today, while the industry modernizes for tomorrow.

Room: 118C
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Summarize the regulatory, legal and tax issues your organization’s international program faces.
  • Categorize typical international program structures and approaches.
  • Keep up-to-date with regulators’ developing initiatives to modernize global regulations.
Speakers:
  • Judith McInerny, Director, Risk Management, Corning Incorporated
  • Petra Riga, Head of Distribution, EMEA, Zurich Commercial Insurance
Ebola. Zika. Is Your Organization Ready for What Comes Next?

New and emerging disease exposures constantly threaten the workplace. Consider the importance of a communicable illness plan that responds to any outbreak. Address how you should monitor for outbreaks. Study the triggers that determine when to move from one plan phase to the next and coordinate the associated actions. Prepare for difficult decisions about stockpiling supplies, vaccines and antivirals. Look at human resource policy amendments, communication, employee training and stress tests for your plan.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Assemble the building blocks of a communicable illness plan.
  • Itemize the policy decisions that will have to be made during an outbreak.
  • Align plan activation triggers with monitoring directives.
Speakers:
  • Suzanne Rhulen Loughlin, Founder/ EVP/CAO, Firestorm
Revising ISO 31000: A Standards Development Perspective

National standards bodies have been working to revise the ISO 31000 international risk management standard over the past two years. Harmonizing viewpoints from experts globally and understanding language nuances are but two of the challenges delegates face in such an undertaking. Gain insight of these varying perspectives and the main revisions proposed the U.S. from the head of the U.S. delegation. This session is hosted by the Enterprise Risk Management Committee. 

Room: 117
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Understand the changes being proposed for ISO 31000.
  • Learn how the development of ERM has affected the ISO standard.
  • Gain a greater understanding of what goes into a standard’s revision.
Speakers:
  • Erike Young
  • Carol Fox, Vice President Strategic Initiatives, RIMS
SRM: Innovation's Best Friend?

Rapidly changing technology, industry consolidation through M&A, and global forces such as political instability and climate change. To stay ahead of these challenges and thrive in the 21st century, it seems that organizations need to innovate faster than ever. SRM practitioners can (and should) be part of innovation. Come to this session to learn about the leading examples of SRM/innovation collaboration, and about how your program can keep your organization competitive in an uncertain world. This session is hosted by the Strategic Risk Management Development Council.

Room: 119B
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Learn how companies try to see the waves of innovation and disruption coming at them
  • See how companies report on innovation
  • Learn how organizations tie SRM and innovation together
Speakers:
  • Darlene Holowachuk, SVP Operations-Employment and Community Programs, YMCA of Greater Toronto
  • Monica Merrifield, Vice President, Risk Intelligence, YMCA of Greater Toronto
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
Strategic Risk Management: What the Future Holds

What does the future hold for risk management? In recent years innovations in ERM and SRM have greatly expanded what risk management practitioners can accomplish in their organizations. This session will review the gains we've made as well as look into what the next 10 years hold for SRM as a competitive advantage. This session is hosted by the Strategic Risk Management Development Council.

Room: 121BC
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Review the recent changes that have come to the field of risk management.
  • Develop understanding of the forces shaping the field
  • Confidently plan for where the discipline is headed and the value that can bring to your organization.
Speakers:
  • Karen Avery, Partner, PricewaterhouseCoopers LLP
  • Allan Smith, Sr. Manager, Operating Risk and Risk Review, Paychex Inc.
Taking the Risk Out of Talking Risk

Have you met with your boss, executives, middle management or line employees to talk about risk, but the room falls silent? Get practical tools and tactics to get people to speak up. Discuss how you can boost your enterprise risk management (ERM) practice by generating a common understanding of true risks, mitigations, triggers and implications. Explore creating a safe environment where participants feel comfortable and empowered to share their areas of expertise and intelligence.

Room: 120C
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Trace increased open communications to ERM successes.
  • Prepare tactical methods to create risk conversations.
  • Integrate three risk assessment tools into your ERM program.
Speakers:
  • Donna Tyner, Corporate Risk Manager, The Greenbrier Companies, Inc.
  • Jody Gentemann, Director Risk Management & Business Performance Partner, Ecova, Inc.
The Risk Management Journey for the On-Demand Economy

Walk through a risk profile roadmap of the on-demand and sharing economy—from start-ups to sustainable companies. How will you manage the volatility and risk treatment strategy? What is the impact of an on-demand economy day-to-day operations—lodging, transportation, fuel delivery, food delivery and maintenance? Are insurance market and risk management solutions adapting to the flexible and fast-paced nature of digital companies? Get short- and mid-term perspectives, and share you own.

Room: 121A
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Rank key roadblocks in the on-demand economy maturity process.
  • Consider methods to manage exposures in an on-demand economy service partnership.
  • Determine underwriting challenges you will face in your efforts to cover these new risks.
Speakers:
  • Carolyn Yashari Becher, Co-Founder & Head of Policy and People/General Counsel, HopSkipDrive, Inc.
  • Jose Heftye, Managing Director, Marsh
The Superstorm of Cyber Events: Coming to a Grid Near You

A devastating cyber attack is likely on its way. What will the superstorm of cyber attacks look like? Discuss the likelihood, timing, scale and impact of a catastrophic—and possibly state-sponsored—cyber disruption that affects hundreds or thousands of organizations. Consider widespread loss of internet access, failed financial systems and a compromised power infrastructure, along with the strengths and shortcomings of national and local response capabilities. Decide how you will identify and mitigate these risks.     

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Categorize the threats, risks and likely targets of a widespread cyber attack.
  • Compare how public agencies, industries and individuals will likely respond to a large-scale cyber attack.
  • Adapt strategies for addressing and limiting the business operation risks in the event of a cyber attack.
Speakers:
  • Scott Stransky, Verisk Analytics
  • Martin Frappolli, Senior Director of Knowledge Resources, The Institutes
Tragic Lessons Learned: Best Practices to Prevent Workplace Violence

Those who do not remember the past are condemned to repeat it. In fact, too many times, investigators of workplace violence discover red flags missed and warning signs ignored. Review the patterns of behavior a worker exhibits before a tragedy happens and the mitigating factors that lead to a mental breakdown. Look through case studies of a disgruntled worker, a fanatical extremist and a violent outside contractor. Be prepared to safely remove at-risk individuals before they spiral out of control and commit harm to others.

Room: 120AB
Category: Risk Control (RIC)

Learning Objectives:
  • Distinguish proper pre-employment screening to prevent employing a dangerous person.
  • Integrate best practices into your program to identify warning signs of current employees or vendors at risk.
  • Assess whether you have performed due diligence in alleviating the possibility of workplace violence.
Speakers:
  • Mario Pecoraro, CEO, Alliance Worldwide Investigative Group, Inc.
8:30 am - 10:30 am
Defying Disruption in the Captive Industry

Everywhere you look, you see economic disruption at work: Googling, Ask Siri, Uber. New and highly capitalized agents blow up historical business paradigms through the skillful deployment of technology and amazing predictive analytics. They also view risk as a strategic asset that promotes business change and drives profitability. Consider risk as capital, and your captive as the leading edge of a disruptive strategy. Explore how this disruptive energy may be experienced in the insurance and risk finance space.

Room: 124
Category: Industry (IND)

Learning Objectives:
  • Appreciate how captives become disruptive engines of change.
  • Recognize the balance between managing disruption and concentrating on core business.
  • Prepare to defy disruption with proactive techniques.
Speakers:
  • Loren Nickel, Director, Business Risk and Insurance, Google, Inc.
  • Steven McElhiney, President, EWI Re Inc.
  • Ward Ching, Managing Director, Aon
Government Contracting Industry Session

 Is your company in the business of providing products or services to the federal government? Are you frustrated by federal contracts? Compare notes with risk professionals about the most challenging topics you face. Examine Federal Acquisition Regulations (FAR) provisions that apply to risk management considerations. Understand how the scope of the Defense Base Act (DBA) has expanded for overseas federal contracts. Learn about trends in DBA claims and insurer reactions. Discuss unique civil liability risk mitigation strategies. This session is hosted by the RIMS Potomac Chapter.

Room: 108A
Category: Industry (IND)

Learning Objectives:
  • Identify the key risk-related provisions of FAR, including those that offer the best protection and those to avoid.
  • Recognize recent trends in DBA coverage and claims.
  • See how the Safety Act, government contractor defense and political question doctrine mitigate exposure.
Speakers:
  • Richard Johanson, Manager, Risk Management, General Dynamics Corporation
  • Raymond Biagini, Partner, Covington & Burling LLP
  • Griffin Sole, Sr. Director, Risk Management, DynCorp International
  • Bryan Salek, Vice President, Government Contracting Practice, Willis Towers Watson
Loss Forecasting: A Key to Communicating With Management and Driving Results

Understand the mystery behind loss triangles and loss development. See how these techniques are used by underwriters to establish loss projections. Consider how you can use them to better communicate with management and better negotiate with underwriters. Get hands-on with a case study that applies these concepts to your risk management goals.

Room: 115BC
Category: Risk Finance (RIF)

Learning Objectives:
  • Relate loss forecasting to the risk management process.
  • Decipher how underwriters and actuaries set pricing.
  • Frame big picture concepts and change-effecting actions with clear communications to management.
Speakers:
  • Peggy Brockmann, Director of Risk Management, Lightstone Group
  • Steven Sachs, EVP, Director Real Estate, Hotel and Gaming Practice, Willis Towers Watson
  • Ann Conway, Director, Willis Towers Watson
Retailer Risk: The Journey to TCOR

Retailers continue to reinvent to respond to new trends and customer preferences, tapping into the explosion of multichannel customer interaction. Examine the changing risk landscape and your continuous improvement journey in total cost of risk (TCOR). Explore how to use analytics and big data to understand your unique exposures. And gain tools to mitigate volatility, enhance organizational resilience and protect the balance sheet from the unexpected.

Room: 108B
Category: Industry (IND)

Learning Objectives:
  • Evaluate the latest tools, metrics and benchmarks used by other retailers for continuous TCOR improvement.
  • Decipher how next generation analytics can benefit your retail operation.
  • Select emerging risk analytical tools.
Speakers:
  • Ben Von Obstfelder, Broker, Aon Corporation
  • Lindsey Harris, Risk Manager, Dollar Tree Stores Inc.
  • Wallace Jones, Director Global Benefits & Insurance, Ashley Furniture Industries, Inc.
  • Dorina Hertner, Director, Corp. Insurance & Risk Management, 7-Eleven, Inc.
Technology Industry Session: Building Communications Between CISOs and Risk Professionals

Boost risk management partnership and involvement by improving your understanding of how chief information security officers (CISO) and IT management typically approach risk. Examine information security organizational structures. Review how CISOs use internal and external resources. Explore how they identify and manage key information security risks. Improve communications to get input from your CISO. With better communication of your shared objectives, you can reduce economic and reputation losses.This session is hosted by RIMS Silicon Valley Chapter.

Room: 125
Category: Industry (IND)

Learning Objectives:
  • Assess IT security measures, tools and recovery plans.
  • Clarify how risk management adds value for your CISO with risk identification, mitigation and quantification.
  • Devise a plan to align objectives and increase cross-functional collaboration with all internal stakeholders.
Speakers:
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • John Schaefer, Director, Lam Research Corporation
  • Holly Daley, SVP, Complex Risk & Tech/Media/Telecom Practice, Willis Towers Watson
The Impact of Violence Against Police

According to the National Law Enforcement Officers Memorial Fund, from 2015 to 2016, the number of police officers shot and killed in the United States increased by 44 percent. Retaliatory violence directed at officers also jumped. Address how the increase of violence against law enforcement affects your public entity. Explore the challenges for new officer recruitment, insurance complications and costs, and training needs.

Room: 123
Category: Public Risk Management (PRM)

Learning Objectives:
  • Form a plan for risk management program evolution to address increased violence against law enforcement.
  • Choose training strategies to mitigate potential threats.
  • Adapt tactics that have proven to alleviate image perception issues and help attract new recruits.
Speakers:
  • Darryl De Sousa, Deputy Police Commissioner, Baltimore Police Department
  • Barry Scott, Risk Manager, City of Philadelphia
  • Mark Walls, Vice President Communications & Strategic Analysis, Safety National
Transportation Industry Session

Delve into how the withdrawal of major insurance carriers from the transportation market has forced risk professionals to creatively structure their liability programs. Determine where higher retentions in workers’ compensation and liability programs affect balance sheet reserves and the financial reporting requirements of discounting reserves to present value. Discuss the ways technology has changed the transportation industry, including the impact of vehicle crash avoidance and monitoring features on accident severity and frequency. The topics in this session have applicability to other industries. (RIMS professional members only. Press is not permitted.) 

Room: 111AB
Category: Industry (IND)

Learning Objectives:
  • Rate the pros and cons of different insurance program structures in a difficult insurance market.
  • Prepare proven responses to financial reporting requirements for your organization.
  • Evaluate technology in the transportation industry and its risk implications.
Speakers:
  • Chris Reynolds, Director of Safety & Security, Southeastern Freight Lines, Inc.
  • Gary Raymond, Lead, Risk & Insurance, Fedex Ground
  • Michael Geary, Director of Risk Management, Landstar System, Inc.
  • Rajesh Sahasrabuddhe, Partner, Oliver Wyman
9:45 am - 10:45 am
Basic Statistical and Financial Tools: What Can They Reveal About Your Risks?

Even without a statistical and financial background, you can use probability distributions and related statistical tools to analyze risk exposures. Apply net present value analysis to various risk financing plans in order to choose one that best meets your organizational objectives. Learn how to incorporate a capital charge for different risk retention levels in order to maximize your risk-adjusted return on capital. And share ideas for communicating the results to top management. This session is hosted by RIMS Silicon Valley Chapter.

Room: 118AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Review basic statistical and financial tools applicable to risk management.
  • Practice techniques that assess your organizational risks and risk financing solutions.
  • Devise communications tactics to successfully justify risk financing decisions to your CFO.
Speakers:
  • Ron Fowler, Director, Oliver Wyman
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
Hackers Are After More Than Just Data: Property Coverage for Physical Damage and Business Interruption

Recent cyber attacks—including explosions at an oil pipeline and a steel mill—highlight the potential vulnerability of internet-facing industrial control systems. See where current cyber policies typically exclude coverage for property damage or offer insufficient limits to cover the magnitude of business interruption losses that large industrial companies may assume. Take a look at new cyber insurance products for property damage and business interruption. And consider potential coverage under your traditional property policies.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Describe the risk of physical damage caused by a cyber attack.
  • Summarize the insurance industry’s position on coverage for physical damage caused by a cyber attack.
  • Evaluate a traditional property policy for coverage of cyber attack-inflicted physical damage.
Speakers:
  • Michael Higley, Insurance Manager, Kansas City Power & Light
  • Alex Lathrop, Partner, Pillsbury Winthrop Shaw Pittman LLP
Is CSRM the New ERM? Exploring How Cyber Security Is Taking ERM to a New Level

In today’s global digital age, how can your organization embrace the pace of change and inherent risks brought on by rapid advancements in technology and mobile computing? Explore and discuss the emerging trend of cyber security risk management (CSRM) frameworks. Debate whether this could be your organization’s approach to enterprise risk management (ERM). Look through case studies of a global financial services firm and a leading international airport authority.

Room: 121BC
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Explain how cyber risk and security drivers create a new focus on risk management.
  • Apply a security-centric CSRM approach to the premise of your risk management plan.
  • Match CSRM best practices to ways you can optimize your current ERM program.
Speakers:
  • Michael Yip, VP Risk Management, Dallas/Fort Worth International Airport
  • Christy Kaufman, Principal, Marsh & McLennan Companies
Kill the Distractions, Save Your Employees

Distracted driving is a major cause of deaths on U.S. roads. Your municipal employees face the same multitasking dangers as every other driver. Learn to control this epidemic within your organization, beginning with a thorough understanding of the problem and its risk management implications. Consider how you can address the issue systematically. Explore strategies to avoid the pitfalls of driver distraction and put your municipality’s employees on the path to safer driving behaviors.

Room: 119B
Category: Public Risk Management (PRM)

Learning Objectives:
  • Dispel the myth of multitasking while driving with insight into how the distracted mind works.
  • Apply real world examples to your plans for building a distraction avoidance program.
  • Assemble the components for a campaign to raise awareness and drive changes in driving.
Speakers:
  • Timothy McCarty, AVP Risk Control, Trident Public Risk Solutions
  • Jennifer Stancil, Risk Management Specialist, New Hanover County
Managing Security Risk Using the New Unified Model for Cyber Security and All Security Risk

Break down the silos of security risk management to generate value for your organization. Look at how a consistent and single methodology to understand all security risks—multimillion-dollar cyber security events, fraud, active shooters, employee security and travel security—reveals how they form a part of the overall enterprise management of organizational risk. Recognize why a unified security risk management trend has emerged.

Room: 117
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Add a simple framework to govern and manage all security risk to your ERM plan.
  • Prepare to leverage resources where optimal to protect your organization from security-related events.
  • Measure the unified security model benefits in program effectiveness.
Speakers:
  • Jeff Spivey, President, Security Risk Management, Inc.
  • Steven Minsky, CEO, LogicManager, Inc.
Navigating the Potholes in Product Recall Insurance and Claims

See how careful planning—along with thorough enterprisewide risk assessments, sound compliance, crisis management and communications—can help you optimize a product recall claim settlement. Look at the role of product recall insurance to help address financial consequences, but also the danger of seeing this as a panacea. Prepare to find coverage gaps and shortfalls. Through case studies, get insight into improving risk management and recovery strategies for product recalls.

Room: 118C
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Characterize the state of the product recall insurance market.
  • Distinguish experts involved in a product recall claim and their roles.
  • Assess how pre-loss exposure value studies can help with both coverage and claim management.
Speakers:
  • Todd Gillman, Director, Aon Global Risk Services
  • James Keith, VP, EHS & Risk Management, TreeHouse Foods, Inc.
Reducing At-Work Travel Risks: A Case Study

See how high costs spurred one international entity to prioritize global fleet risk management. Examine its road safety committees, key performance indicators (KPIs) and fleet safety tool kit. Look at how travel safety was made part of its risk management standard. Discover a virtual risk manager—global support with local content. Go through gap analysis tools and standards for vendors and fleets. Consider its industry leadership outreach, benchmarking and information sharing. And review long-term global evaluations and local case studies.

Room: 121A
Category: Risk Control (RIC)

Learning Objectives:
  • Summarize the scale and scope of corporate road risks.
  • Select tools and techniques for improving corporate road safety.
  • Identify KPIs that help you evaluate compliance improvements that result from your road safety program.
Speakers:
  • Jim Noble, Director, Insurance and Commercial Services, eDriving Fleet
  • Andrew Bradley, Head of Group Risk Services, Nestlé
Safety and Security in Large Public and Private Events

Too many deadly shootings and bombings have occurred in communities across the United States. They have made providing safety and security for events a monumental responsibility. Be sure you are protecting targets with a complex, multidimensional effort involving risk management, insurance companies, political support, public safety, law enforcement and a commitment to preserving visitor security. Leverage risk management techniques to balance safety and security with the freedom to assemble. This session is hosted by RIMS Broward Chapter.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Establish which protection layers are required for your venues.
  • Defend the need for early involvement of law enforcement and other participants.
  • Practice techniques that have been successfully employed to ensure the best arrangements for security.
Speakers:
  • Elizabeth Guimaraes, Director, Risk Management, Nova Southeastern University Inc.
  • Roger Moore, Asst. Director, Risk Management, Broward County Bd. of County Commissioners
Strategic Risk 2.0: Quantifying Strategic Risks and Aligning Risk with Strategy

Expectations have changed: risk should be incorporated into strategic decision making. Traditional approaches to enterprise risk management, however, limit your ability to complete decision analysis based on a portfolio view of risks. Discover a quantified approach to strategic risk that enables fast, data-driven and risk-informed decisions with a clear roadmap to prioritize objectives. Learn how you can coalesce financial, operational and market data into predictive models to introduce a more sophisticated link between risk and strategy.

Room: 119A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Distinguish the data that helps you quantify strategic risks.
  • Integrate a framework that aligns risk with strategy into your strategic risk management plans.
  • Adopt methods for addressing your organization’s bias.
Speakers:
  • Charles Alsdorf, Advisory Managing Director, Deloitte Financial Advisory Services LLP
  • Stephen Parrish, Director Enterprise Risk Management, Duke Energy Corporation
The Future of Medicare Set-Aside Allocations

Discover the implications for your organization of the Secondary Payer Advancement, Rationalization and Clarification Act (SPARC Act). Learn who is responsible for prescription drug costs and when they must be reimbursed. Consider the end results—savings to the federal government and prescription drug plans. Discuss the Center for Medicare and Medicaid Service’s (CMS) recent request for proposal and alert, which indicate that CMS is looking to review Liability Medicare Set-Aside (LMSA) proposals in the near future. This session is hosted by RIMS External Affairs Committee.

Room: 120AB
Category: Emerging Risks (EMR)

Learning Objectives:
  • Apply the implications of SPARC to your organization’s responsibilities.
  • Adopt undated guidance for LMSA.
  • Compile modern Medicaid Secondary Payer compliance best practices.
Speakers:
  • Roy Franco, Chief Legal Officer, Franco Signor LLC
  • Barry Dillard, Director, Claims Management, The Walt Disney Company
  • Cliff Connor, Vice President of Medicare Compliance, Gallagher Bassett Services
The Future Will Be Great, If We Are Ready

Technological breakthroughs continue at a breakneck pace—3-D printers, driverless cars, robots, drones, biometrics and Bitcoins. Focus on not only how to insure emerging risks, but what to insure. Are your new technologies products or services? Are they real or virtual property? How will the courts regard them? Whether as a manufacturer, seller or user of these new technologies, your organization needs you to be empowered with essential insight into the technological future, and its perils.

Room: 120C
Category: Emerging Risks (EMR)

Learning Objectives:
  • Trace technology advances in a number of high-impact areas.
  • Weigh the implications of legal and regulatory decisions for your technology.
  • Assemble best practices to prepare for privacy, product liability and employment technology risks.
Speakers:
  • Peter Roueche, Director, Enterprise Risk & Insurance, Eastman Chemical Company
  • Kate Browne, Senior Claims Expert, Swiss Re Corporate Solutions
10:00 am - 11:30 am
Managing Uncertain Terrain: The Intersection of International Strategic Planning and Enterprise Risk Management

Get ready to seize the opportunities and diffuse the uncertainties of foreign expansion by reconsidering the risks. Through a case study, discuss the inadequately considered strategic issues that arise from worldwide business growth. Prepare yourself to interpret the macro-level environment so you can understand and adjust to new rules. Integrate the enterprise risk management (ERM) function of organizational resiliency into your organization’s strategic plan to prepare for the known and unknown in globalization goals.

Room: 113BC
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Isolate the strategic concerns of both building in a new arena and playing the game there.
  • Review the political, legal, cultural, economic and foreign exchange issues you need to know.
  • Correlate the strengths of ERM with the intentions of your organization’s strategic plans.
Speakers:
  • Roger Kashlak, Professor of International Business, Loyola University of Maryland
  • Michael Zuckerman, Assistant Professor of Instruction, Temple University
10:00 am - 2:00 pm
Community Service Project in the Market Place Exhibit Hall

SuperSibs is dedicated to comforting, encouraging, and empowering siblings during their family’s battle against childhood cancer, so these children and teens can face the future with courage and hope. SuperSibs sends six sibling comfort and care mailings as well as parent toolkits and newsletters to enrolled families every year, containing age-appropriate support resources and fun activities. We will be completing various projects for the SuperSibs program, including assembling family support packs, and coordinating the various mailings and toolkits. 

Room: Exhibit Halls B-E
Category: Networking Event

11:00 am - 12:00 pm
Alternative Risk Transfer in the Postcrisis World

A protection gap for new risks has emerged—nearly 70 percent of these losses are not addressed by insurance. Examine the emerging nontraditional risks, particularly capital market opportunities for which insurance companies are not equipped. Review idiosyncratic opportunity analysis, regulatory considerations, stress testing of data and market comparable risk pricing. Compare wholesale funding and principal protected transactions. Walk through select opportunities, seeking the strengths and weaknesses in each. 

Room: 119B
Category: Risk Finance (RIF)

Learning Objectives:
  • Establish an approach to harness capital market risk opportunities.
  • Describe collateral management and independent valuation.
  • Identify correlations and stress-testing projections.
Speakers:
  • Scott Mezzo, Managing Director, Amherst Pierpont Securities
  • Jin Kang, Aon
Building Advanced Risk Strategies for Complex Organizations

A risk profile of regular change insists on quicker, more sophisticated responses. Insurance as a mitigation strategy is no longer the priority solution. Go beyond insurance considerations into areas of specialization outside your normal domain. Discuss ways you can navigate risk strategies and tactics that will satisfy key stakeholders and engage subject matter experts as partners. Prepare to achieve a truly responsive approach to manage growing complexities and threats to your organization’s mission and strategic plan.

Room: 118AB
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Recognize signs that a more sophisticated risk strategy is needed and expected.
  • Discern the key components necessary for an effective response to growing complexity.
  • Prepare to design and deploy a risk strategy that improves your influence and long-term success.
Speakers:
  • Chris Burgee, Vice President Risk Management, Cast & Crew Entertainment Services
  • Chris Mandel, SVP & Director, Sedgwick Institute, Sedgwick
Comprehensive Workers’ Compensation Settlement Strategies

Follow a roadmap to settlement that can eliminate both workers’ compensation and employment-related liability not covered by exclusive workers’ compensation jurisdiction. Discuss structuring a settlement to include wrongful termination, retaliation and disability discrimination issues arising out of work-related injury claims. Explore ways to protect against Medicare Secondary Payer Act liability when Medicare pays for future injury-related medical treatment. Determine how to properly terminate employment.

Room: 116
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Prepare yourself to tackle expanding legal exceptions to exclusive workers’ compensation jurisdiction.
  • Devise ways to preclude Medicare liability without the cost of a Medicare Set-Aside.
  • Contrast termination versus resignation in a workers’ compensation settlement.
Speakers:
  • Bill Morrow, Senior Partner, Morrow and Morrow
  • Beth Savelli, Risk Manager, Swissport USA
  • Bill Goldstein, West Region Claims Leader, Wells Fargo Insurance Services
Controversy Continues: Medical Marijuana in Workers’ Compensation

As of June 2016, medical marijuana had been legalized in half the U.S. states and the District of Columbia, and a majority of Americans support this change. As the push for legalization continues, explore the hailstorm of medical, legal and regulatory questions this brings. Hear about developments in states like New Mexico that have forced workers’ compensation programs to cover medical marijuana for injured workers. Determine whether you and your insurers may be called upon to cover such claims under your program. 

Room: 115BC
Category: Claims Management (CLM)

Learning Objectives:
  • Summarize the potential therapeutic value of medical marijuana, particularly in treating chronic pain.
  • Distinguish the complicating factors surrounding the medical use of marijuana in workers’ compensation.
  • Follow the currently proposed legislation to change marijuana’s classification.
Speakers:
  • Kevin Glennon, VP of Clinical Programs, One Call Care Management
  • Markie Davis, Risk Manager, State of Colorado
Cover Yourself With Wearables: Harness the Technology While Managing Its Risks

As fitness bands, smartwatches and embedded sensors become a routine part of business, you gain new access to data on health, safety and productivity. But these data collectors also represent significant risks—with variable accuracy among devices and lack of industrywide standards. Create a four-step plan for integrating wearables into your workplace, including assessing and addressing your technology needs. Examine how wearables can improve safety and productivity, but also how you can manage their risks. 

Room: 120AB
Category: Emerging Risks (EMR)

Learning Objectives:
  • Link different types of wearables to their uses, limitations and ability to enhance your safety efforts.
  • Learn to match your organization’s needs for wearable technology to the right devices
  • Integrate a four-step process for integrating wearables into your safety plan.
Speakers:
  • Eric Sachleben, Risk Control Services Manager, Liberty Mutual Insurance
  • Alexi Carli, Vice President, Global Health and Safety, UPS
Crowdsourcing-Cyber Risk Assessment

Topic to be announced. Registrants were asked to submit a topics of interest. The RIMS Annual Conference Programming Committee will reivew and make the final decision. Please check the RIMS mobile app for alerts and updates on topic selected.

Room: 108B
Category: Networking Event

Food Processing and Consumer Beverages

Join a roundtable debate on current issues related to food processing and consumer beverages, including insurance program structure, broker services and fees, benchmarking safety programs, workers compensation, loss prevention and food safety. Take the opportunity to network with new industry contacts. This session is open to those companies involved in food processing and distribution and beverage companies involved in soft drinks, wines, beer, distilled spirits, bottled water, juices, tea and coffee. (RIMS professional members only. Press is not permitted.) 

Room: 123
Category: Industry (IND)

Speakers:
  • Jeff Horner, Risk Manager, Hormel Foods Corporation
  • Roseanne Parans, Senior Director, Global Risk & Insurance, Cott Corporation
Management of Risk in the Public Interest: Guidance for Managers of Public Risk

Discover guidance and tools that support your organization’s responsibility to manage public risk. Review a guideline currently under development in Canada and give your feedback on the proposal. Study its background, definitions, foundational principles, premises on governance of public risk management and the elements of its public risk management framework.

Room: 117
Category: Public Risk Management (PRM)

Learning Objectives:
  • Summarize the multiorganizational and multistakeholder aspects of public risk management.
  • Correlate the roles, responsibilities and relationships between public risk stakeholders.
  • Discern the key foundational principles and elements of a public risk management framework.
Speakers:
  • Srikanth Mangalam, Founder and President, PRISM Institute
  • Maria Iafano, Director, UL Standards – Canada, Underwriters Laboratories Inc.
  • Awad Loubani, Director, Quality and Risk Management, Public Works and Government Services Canada
Moving Towards Centralization: Taking Control of Your Global Insurance Risk Program

The synergies of consolidating insurance risk programs can get lost amidst justifications—dissimilar operations or objections to risk program structure or control. But with centralization comes cost reduction, efficiency and coverage certainty. Can your organization afford to ignore it? Consider how you can optimize insurance purchasing, claims management, insurance vendor usage and staffing through centralization. Get the knowledge and tools to evaluate your decentralized function and make strides towards centralizing it.

Room: 119A
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Recognize if you fall into a decentralized or semi-decentralized insurance function.
  • Employ a process for evaluating the lost efficiency and excess costs of a decentralized risk function.
  • Incorporate into your program a framework for centralizing the insurance risk function.
Speakers:
  • Andreea Brezeanu, Manager, Risk Management, Ernst & Young
  • Mark Millard, Principal, EPIC
Non-Profit Industry Session: Moral Misconduct and Duty of Care

60 Minutes recently featured an exposé of this malfeasance, not as an incident but as a latent underlying systemic cancer. This public health issue is much broader than just the nonprofit sector but it is the third sector that needs to especially stand as a harbor of safe environments and live out its stewardship as champions of the underserved and exceptional. We encourage nonprofit leaders as well as corporate leaders engaged on boards to join us for this short, robust review of what all nonprofits, especially those serving children and the vulnerable, should be doing as beacons of light, hope and the future.

Room: 124
Category: Industry (IND)

Speakers:
  • Peter Persuitti, Managing Director, Global Religious & Nonprofit Practice, Arthur J. Gallagher & Co.
  • Albert Fierro, President, AARP Andrus Insurance Fund, AARP
  • Gregory Love, Attorney, LOVE & NORRIS
Strategic Resilience: Taking Your Seat at the Table

You can become a strategic advisor within the highest ranks of your organization. To elevate your career, however, you must understand senior executive concerns when it comes to organizational resilience. Broaden your comprehension of how the world—not just your marketplace—will evolve and the effect on your business. Analyze ways you can proactively evaluate critical emerging risk factors that may impact the success of strategic decisions. Polish your communication style to translate your risk insights to senior leaders and board members.

Room: 114 Theater
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Devise a framework that allows your organization to begin enhancing its strategic resilience.
  • Classify the type of information that can influence decisions and affect the strategic plan.
  • Acquire a compelling means to communicate risk management effectiveness.
Speakers:
  • Chris Johnson, Executive Vice President, FM Global
Terrorism Measures You Can Take: Lessons from Nice, Paris and Mumbai

Do you feel that the random nature of terrorism nullifies your efforts to prevent it? Nothing could be further from the truth. Learn to harden your facility and train your people to create significant improvements in the safety and security profile of your organization, all without changing its look or feel. Discuss the nature of terrorism and how to use this knowledge to make your company a less likely target.

Room: 118C
Category: Risk Control (RIC)

Learning Objectives:
  • Conduct an in-depth vulnerability and threat analysis.
  • Apply lessons learned from terrorism events to improve your organization’s safety and security.
  • Form a plan to shift your employees’ state of mind from helpless to empowered.
Speakers:
  • Chris Parker, Political Violence Kidnap & Ransom Underwriter, Beazley
  • Harry Rhulen, CEO, Firestorm
The Big Returns of Big Data Analytics for Managing Claims

Big data analytics can translate into big returns for you, particularly in the area of claims. See how various data science techniques—clustering, classification, text mining and social network analysis—can be used to detect fraud, assign complex claims and improve claims processes. Test the application of a predictive model to claims and compare the results with traditional methods. Share new ideas for communicating to top management the savings gleaned from claims analytics. This session is hosted by RIMS Delaware Valley Chapter.

Room: 121BC
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Identify opportunities created by big data analytics for managing claims.
  • Practice applying data science techniques to claims.
  • Calculate the potential savings generated by a claims analytics project at your organization.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Brannon Transue, AVP, Decision Support & Analytics, Aramark
The Continuous Evolution of the Internet of Things and Insurance Implications

The internet of things (IoT) gives any device the ability to communicate with others. Those connections magnify the circle of risk, creating points of potential compromise on the internet. Assess the contingent bodily injury and property damage loss risks of connected devices. Consider losses from session hijacking or interception of connected transportation or medical devices with remote monitoring. Question whether IoT will create the weakest link in your corporate network if security remains an afterthought.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Prepare for the policy implications of specific risks created by IoT.
  • Use other companies’ loss experiences to shape your ideas for managing IoT risk.
  • Keep up-to-date on market appetite for IoT risks.
Speakers:
  • Fredrik Motzfeldt, Willis Towers Watson GB Leader – Global Technology, Media & Telecoms Indust, Willis Towers Watson
  • Denise Schlitt, Director, Global Risk Mgmt., NCR Corporation
Trending Now: #RisingCasualtyCosts

Although a great deal of attention is paid to cost control initiatives in the Workers’ Compensation and healthcare arenas, liability costs are escalating for many organizations. Learn from a panel of leading thinkers in the casualty risk space about what is to come in 2017. This session will discuss what is driving increasing claims and litigation costs as well as identifying emerging risks.

Room: 121A
Category: Emerging Risks (EMR)

Learning Objectives:
  • Opportunities to improve coverage, addressing emerging and growing risks
  • Strategies to keep leadership informed of new developments
  • Tips to become better prepared at negotiating upcoming renewals of coverage as well as how to better understand key exposures.
Speakers:
  • Andrew Barberis, Global Claims Officer for Excess Casualty and Healthcare Professional Liabi, AIG
  • Anthony DeFelice, Casualty Practice Leader, Aon Corporation
  • Alan Gier, Global Director, Corporate Risk Management & Insurance, General Motors Company
  • Morgan O'Rourke, Director of Publications and Editor in Chief, RIMS
When You Build, Should You Bond?

Construction is a volatile industry. If a contractor becomes insolvent and defaults on your construction project, the cost to complete can skyrocket. Take a look at how surety bonds—specifically, performance and payment bonds—can help your organization not only in the event of contractor default but in prequalifying contractors to reduce failure frequency. Know what to consider, such as bond form language and surety company ratings and T-listings. And review the claims process.

Room: 120C
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Determine the situations in which your organization may benefit from protection in the form of bonds.
  • Correlate surety ratings with a bond’s potential to protect your organization and its project.
  • Anticipate the claims process and the point at which a surety bond comes into play.
Speakers:
  • Chad Rosenberg, Principal, Rosenberg & Parker
  • David Dolnick, Risk Manager, The Brady Companies
11:30 am - 1:15 pm
Student Advisory Council Networking Lunch (STUDENT MEMBERS ONLY)

“PLEASE DO NOT SIGN UP FOR THIS EVENT IF YOU ARE NOT A STUDENT.”

Room:
Category: Networking Event

12:00 pm - 1:15 pm
Marketplace Exhibit Hall Networking Luncheon: An Amish Connection

TBD

Room: Exhibit Halls B-E
Category: Networking Event

12:30 pm - 1:30 pm
Transaction Liability Solutions Representations & Warranties Insurance and Tax Insurance: What Every Risk Manager Needs to Know

The rapid growth of Transaction Liability Solutions, including Representations & Warranties Insurance, reflects the value they are creating as critical tools for acquisitions and divestitures. While the use of Transaction Liability Insurance is often decided by folks outside the risk team, the risk professionals are uniquely positioned to help their organizations better understand how these insurance tools can be used, how to work with underwriting professionals, and how to get the best results from insurance markets. Aon will lead a panel discussion with Rafael Rivera, Manager of Insurance Programs at General Electric, on the principles of Transaction Liability Insurance, the insurance markets, the process, and claims. This is a unique opportunity for risk management professionals to learn how they can expand their capabilities and bring new value to their organizations.

Room: 110AB
Category:

Speakers:
  • Rafael Rivera, Mgr - Insurance Programs, General Electric Company
  • Gary Blitz, Senior Managing Director/Co-Practice Leader, Aon Corporation
  • Matthew Heinz, Senior Managing Director/Co-Practice Leader, Aon
  • Peter Rosen, Partner, Latham & Watkins LLP
1:30 pm - 2:30 pm
Achieving Balance: Mental Wellbeing and the Workplace

You recognize that physical injuries drive lost workdays and costs, but what about mental wellbeing and behavioral health? Stress, anxiety and depression are among the top factors driving absenteeism at the workplace, and tend to be undetected and underreported. Go through the research that proves how physical and mental health intertwine to affect performance and injury recovery. Using case studies, examine how a holistic workers’ compensation program balances these factors to benefit your employees and organization.

Room: 118AB
Category: Claims Management (CLM)

Learning Objectives:
  • Prove the impact mental health and wellbeing have on workplace productivity with statistics.
  • Quantify the scope of managing workplace mental wellbeing using recent trends.
  • Choose from proven strategies to support mental health at your organization.
Speakers:
  • Kimberly George, SVP, Corporate Development, M&A andHealthcare, Sedgwick
  • Scott Daniels, Director of Disability, Comcast
  • Dawn Watkins, Director, Integrated Disability Management, Los Angeles Unified School District
Blockchain Technology: What Is It and How Will It Affect You?

Blockchain technology—an online distributed ledger system for processing and monitoring transactions—could revolutionize the financial services and insurance industries. Discuss its essential elements. Focus on evaluating the risks posed by the implementation of this new technology and the challenges inherent in insuring them. Look at its potential to reduce fraud, automate claims processing and payments and create more accurate pricing.

Room: 120AB
Category: Emerging Risks (EMR)

Learning Objectives:
  • Describe the basics of blockchain technology.
  • Rank the risks posed by blockchain technology implementation.
  • Consider the advantages generated when insurers implement blockchain technology.
Speakers:
  • Jimmy Kirtland, VP, Corporate Risk Management, Voya Financial
  • Brian Scarbrough, Jenner & Block LLP
Brexit: A Threat or Opportunity?

A small majority—52 percent—voted for the UK to exit the Europe Union after 40 years membership in the European community. Was this simply a protest vote stoked by fear of immigration? Or was it an opportunity seized to extract the UK economy from the bureaucracy of the 28-member community? No one can be certain. As negotiations between the UK and EU formally commence on a two-year timetable, explore the reasoning and ramifications of Brexit.

Room: 114 Theater
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Consider the possible Brexit-related threats or risk to your organization.
  • Weigh options to mitigate the risks associated with the UK leaving the EU.
Speakers:
  • John Lloyd, Director, JLT Specialty Ltd
Commercial Property Cyber Insurance: Creating HPR Is Not as Complicated as You May Think

Unimaginable cyber threats lie out of sight. Direct threats and risks to suppliers and customers represent risks to your property and potentially your ability to do business. Take a highly protected risk (HPR) approach for holistic prevention. Ask and answer critical questions through this process to enhance your understanding of loss scenarios beyond direct experience. See how addressing these emerging risks like you do traditional threats allows you to develop an HPR program and competitive advantage. 

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Contrast the results of holistic cyber risk prevention with those of risk transfer alone.
  • Get practical property risk solutions that thwart cyber-related damage to property and increase resiliency.
  • Leverage the interplay between first-party property and third-party cyber liability coverage.
Speakers:
  • Lisa Walton, Director of Risk and Insurance, JC Penney Company, Inc.
  • Carmelina Borsellino, Vice President, Manager, Cyber Hazards, FM Global
Develop a LatAm Risk Management Department

Companies throughout Latin America avoid identifying, acknowledging and insuring their risks. And aside from the banking and energy industries, the predominant corporate culture among those firms that do monitor operational risks consists of a short-sighted view within a department. Review the state of risk management in the region. Find ways you can transform risk management’s role into a leader of assessment for the broad exposures of the entire enterprise.

Room: 120C
Category: Career Development (CAD)

Learning Objectives:
  • Summarize the evolution of the business model in Latin America.
  • Demonstrate ways to alleviate the main challenges of deploying LatAm risk management departments.
  • Identify where you can find new opportunities in LatAm risk management departments.
Speakers:
  • Jorge Huntley, Partner & CEO, HJZ Abogados
  • Pablo Jugovic, CEO, RAM Consulting
Drone Trespass: Private Property Rights

Where do private property air rights end and federal airspace begin? Today, although new Federal Aviation Administration (FAA) rules govern small unmanned aircraft systems (UAS), state and local trespassing laws also apply. Take a look at private property rights of concern to all commercial drone operators in light of recent state and federal cases. Evaluate commercial drone operations’ risks and liability and how to manage claims risk mitigation.

Room: 119A
Category: Emerging Risks (EMR)

Learning Objectives:
  • Summarize recent drone trespass cases.
  • Identify safe harbors created by existing easements and municipal, state and federal law.
  • Detail the exposures to be considered when underwriting insurance for commercial drone operations.
Speakers:
  • Catherine Kroll, Vice President of Risk Management, DDR Corp.
  • Evan Jones, Partner, Landrum & Shouse LLP
Patents: The Problem, Opportunity and Strategy for Managing This Growing Asset Class

The economy has experienced a transition, from tangible to intangible assets. Today’s Fortune 500 company asset portfolio is largely composed of intellectual property (IP) and the regulatory environment governing this is growing in complexity and polarity. Travel the landscape of enforcement and infringement. Consider the perceived necessity of litigation to monetize intangible assets. Focus on how IP complicates contractual transparency and customer or vendor indemnification. And survey the latest IP insurance evolution.

Room: 119B
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Gauge the risks associated with intangible assets.
  • Outline risk strategies you can implement to manage intellectual property risks.
  • Prepare comprehensive responses to intangible asset regulations.
Speakers:
  • Shawn Ram, National Technology Practice Leader, Executive Managing Director, Crystal & Company
Strategies to Manage the Pandora’s Box of Comorbid Conditions

A Pandora’s box of workers’ compensation perils is filled with the comorbidities that affect claim results. Get a medical inside look at today’s top comorbid conditions and how they affect workers’ compensation claims. Study proven strategies to contain these challenges—return-to-work initiatives with injured employee accommodations, weight loss and nutritional counseling and employee financial incentives. Realize the potential impact on costs, medical outcomes, employee absence, morale and productivity.

Room: 118C
Category: Claims Management (CLM)

Learning Objectives:
  • Look out for key comorbid conditions that impact injured worker recovery.
  • Trace lack of proper comorbidity management to complications and worst-case scenarios.
  • Adapt for your organization workers’ compensation strategies that have succeeded for other employers.
Speakers:
  • Eric Patten, Director of Clinical Management and Complex Care, One Call Care Management
  • Richard Graham, Director, Workers' Compensation, SEPTA
The Bottom Line: Return on Prevention

Become a more knowledgeable risk management executive and you can help your organization make the most of exploring new markets, accessing new suppliers and developing new business relationships overseas. Assess how global risk prevention plans can produce a significant return on investment, in particular when you consider failed assignment costs. Explore how your organization can mitigate health and travel security risks to not only meet its duty of care obligations, but also make sound commercial investments.

Room: 117
Category: Risk Control (RIC)

Learning Objectives:
  • Recognize key health trends that affect overseas staff.
  • Calculate the value of preparations that prevent costly international events.
  • Detail policies that safeguard your globally mobile workforce and reduce liability and costs.
Speakers:
  • Robert Quigley, Senior Vice President and Regional Medical Director, Americas, International SOS
  • Matthew Bradley, Regional Security Director Americas, International SOS
The Liberty Players: Disruption, Corruption and Interruption

The Liberty Players Theatre Company acquires a European technology company based in the UK with EU operations. On the eve of the opening night of “Jefferson,” a fire occurs in the London and Paris theaters. Production is suspended, pending investigations. Both special events and property insurers challenge the claims. Tour the world of special event coverage and policy overlap—including corporate and government investigations—as you document an insurance recovery to make the company whole.

Room: 116
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Look for potential gaps in the claims process.
  • Weigh the insurance policy issues that may adversely affect your organization’s special event coverage.
  • Calculate the impact of Brexit on information sharing and data privacy in cross-border claims investigations.
Speakers:
  • Allen Melton, Partner, Americas Leader - Insurance & Federal Claims Services, Ernst & Young LLP
  • Christine Schelble, Global Risk Manager, Lexmark International, Inc.
Two Worlds Joined: Risk and Compliance

Companies are increasingly asking their risk leaders to move into areas traditionally outside the realm of insurance, claims and risk control. Learn how you can take on the responsibilities and the knowledge that come with new duties in governance, compliance, ethics and audit. See the worlds of nontraditional risk management and compliance in a clearer light. Find opportunities to become more comfortable in the governance and compliance disciplines.

Room: 121BC
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Follow steps to increase your understanding of compliance.
  • Clarify the connections between risk and compliance.
  • Incorporate risk and compliance templates into your program.
Speakers:
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
  • Jennifer Santiago, Director Risk Management & Investigations, Novartis Pharmaceutical Corporation
1:30 pm - 3:30 pm
Aviation Industry Session

Address your risk and insurance challenges as part of an exciting, interactive panel discussion. Get a brief insurance market update and claims review. Discuss the risks you and your colleagues currently face and what is being done to mitigate them. Learn about risk management best practices for fixed-base operators. Address concerns related to the use of unmanned aircraft. Explore the application of enterprise risk management and safety management systems.

Room: 123
Category: Industry (IND)

Learning Objectives:
  • Detail the risk management issues airport operators face.
  • Describe the state of the aviation insurance market.
  • Review the year in claims.
Speakers:
  • Jerry Ruth, Sr. Vice President - Aviation, Chubb
  • Jeff Hollingsworth, Risk Manager, Port of Seattle
  • Micah Skidmore, Attorney, Haynes and Boone, LLP
  • Esequiel Nathal, Risk Advisor, Charles Taylor Risk Services
Family Owned Industry Session

Discuss the challenges particular to family-owned companies, such as handling global operations, combining a diverse risk portfolio and demonstrating the value of risk management. Examine resources—or lack thereof—communications and succession planning. This session is limited to risk professionals of private, family-owned companies.

Room: 111AB
Category: Industry (IND)

Learning Objectives:
  • Measure the adequacy of coverage for business units and family interests.
  • Find ways to protect family reputation.
  • Weigh the benefits and implications of using captives.
Speakers:
  • Julie Bean, Risk Manager, Chamberlain Group, a wholly owned subsidiary of The Duchossois Group, Inc.
  • Kevin Lehmann, VP, Risk Management, MacLean-Fogg Company
Financial Services Industry Session

Can you bank on your insurance? Hear from a panel of experts about the hottest market trends in the financial services industry. Explore the impact of distributed ledger technology, cyber risk, professional liability, crime and investment banking coverage. Walk through the top ten claims problems financial services institutions face. Discover best practices for enhancing your claims process. Share in the experiences of your peers and get valuable tips for maximizing your insurance recoveries.

Room: 108A
Category: Industry (IND)

Learning Objectives:
  • Summarize the latest trends in the insurance markets for financial services institutions.
  • Transform the insight and experience of your peers into risk management solutions.
  • Apply ten tips for claims handling.
Speakers:
  • Matthew Schlesinger, Partner, Covington & Burling LLP
  • Aaron Seiter, Insurance Executive, The PNC Financial Services Group, Inc.
  • Allison Barrett, Executive Vice President, Willis Towers Watson
Food for Thought: Managing Risk in the Changing World of Agriculture

In the transforming world of agriculture, you face challenges at every link of the supply chain: product liability for food safety, crop-spraying errors and environmental chemical contamination. Discuss the increasing risk and the risk management strategies deployed by one company to address these exposures. Join an interactive debate of the issues with which food producers and allied industries must deal, from food safety to pollution.

Room: 109B
Category: Industry (IND)

Learning Objectives:
  • Adopt effective risk management strategies for your agriculture industry risk management program.
  • Anticipate the challenges ahead for the agriculture industry.
Speakers:
  • Paul Lux, Associate Director, Navigant Consulting, Inc.
  • Greg Benefield, Managing Director, Marsh LLC
  • William Harrison, Managing Director, Marsh LLC
  • Angela Matherly, Risk Manager
  • Peter Gillon, Partner, Pillsbury Winthrop
Mining Industry Session 2017 Key Learnings from a Volatile Year

Mining companies continue be under strain from volatility in commodity prices. Continue your risk management education by exploring cyber security risk, the economic climate and the state of the insurance market for the mining and extractives industry. 

Room: 113A
Category: Industry (IND)

Learning Objectives:
  • Recognize the implications of cyber security risk for the industry.
  • Glean survival tips from risk management experts for the tough economic times.
  • Follow updates on the mining insurance wording initiative.
Speakers:
  • Anne Chalmers, VP, Risk & Security; Chair, Materials Stewardship Committee, Teck Resources Limited
  • Barry Mitchell, Director, Risk, Security & Loss Control, Teck Resources Limited
  • Patrick Walker, Risk Manager, Rio Tinto
Problem Solving Complex Litigation and International Regulatory Investigations

Take a look at complex litigation and complicated investigations and gain recommendations for cross-border operations. Discuss changing government and regulatory actions and the role of independent judicial arbitrators. Bring your questions on the dilemmas you face in complex litigation and international regulatory investigations.

Room: 121A
Category: Claims Management (CLM)

Learning Objectives:
  • Link changing government and regulatory actions to emerging risks.
  • Assemble tips on resolving complicated and intractable litigation.
  • Find ways to challenge the robustness of your international compliance program.
Speakers:
  • Walter Donaldson, Managing Director, Freeh Group International Solutions LLC
  • John Buretta, Partner, Litigation, Cravath, Swaine & Moore LLP
  • Wesley Dupont, EVP, General Counsel, Allied World
  • Andy Steinbach, Director Global Risk Finance, YUM! Brands Inc.
Restaurant Industry Session

The restaurant industry is under increased demand to deal with negative publicity from social media, pressures due to the economy, federal legislation, fluctuating commodities and labor costs. Join risk professionals from leading restaurant companies to explore strategic riskmanagement challenges. Be among the first to examine the annual claims benchmarking results. Participate in the survey in advance and receive a confidential report that compares your company’s results by segment. And network with fellow restaurant risk professionals.

Room: 124
Category: Industry (IND)

Learning Objectives:
  • Solutions presented to assist with Restaurant Reputational Risk.
  • Summarize hot topics and issues specific to the restaurant industry.
  • Compare your claims with those of other restaurant companies.
Speakers:
  • Al Rhodes, President & Senior Actuary, SIGMA Actuarial Consulting Group, Inc.
  • Charlotte Hulett, Director, Risk Management, Golden Corral Corporation
  • Kevin Velan, National Product Recall Broking Specialist, Willis Towers Watson
  • Brandon Sielen, National Product Recall Broking Specialist, Willis Towers Watson
Risk Management Tactics and Trends for Public Entities

Join members of the Public Risk Management Association (PRIMA) in a discussion of the biggest risk management issues that public entities face. Expand your understanding of best practices and trending topics related to workers’ compensation, crisis management, disaster recovery, fleet management, reputational risk and educating elected officials on the importance of risk management. Learn to demonstrate the value of your risk management program.

Room: 115BC
Category: Industry (IND)

Learning Objectives:
  • Evaluate solutions for your unique public sector risks and challenges.
  • Consider how to build a crisis management program that helps reduce exposures and speed recovery.
  • Find ways to work with community leaders to achieve your risk management goals.
Speakers:
  • Carleen Patterson, Managing Director, National Practice Leader, Aon Risk Solutions
  • Terri Evans, Risk Manager, City of Kingsport
  • Barry Scott, Risk Manager, City of Philadelphia
  • Amy Pechacek, Director, Risk Management, Milwaukee County
Utilities Industry: Today’s Hot Issues

Get up-to-date on the state of the insurance market for utilities. Review the new species of claims affecting utilities. Learn the benefits and costs of cyber insurance. Explore recent claims from the Aliso Canyon gas leak, Environmental Protection Agency liabilities and legacy operation class action toxic tort cases. Prepare to stand up to board of director pressure with the most prudent risk management evaluations and solutions.

Room: 125
Category: Industry (IND)

Learning Objectives:
  • Be prepared to take your utilities risks to the insurance market.
  • Demonstrate how the new species of insurance claims affect utilities.
  • Decide whether your utility should buy cyber insurance and what to buy.
Speakers:
  • Daniel McGarvey, Managing Director, Marsh
  • Mark Plumer, Partner, Pillsbury Winthrop Shaw Pittman LLP
  • Dennis Veltre, Director Risk Management, New Jersey Resources Corporation
2:00 pm - 3:30 pm
How Risk Management Can Build Economic and Human Resilience

Take a focused look at the new Insurance Development Forum (IDF). Through a panel discussion, get to know this partnership between the UN, the World Bank and the insurance industry established in 2016. Discover how it aims to use insurance know-how to help governments reduce disaster risk while building a more sustainable global insurance market. With relevant expert global insights, examine the impact of insurance on infrastructure, homes and people affected by crippling natural disasters in all cultures and regions.

Room: 113BC
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Stay abreast of coordinated international IDF efforts.
  • Form a microeconomic view of the impact of natural disasters on local operations.
  • Outline ways risk management increases resiliency in public facilities and regional economies.
Speakers:
  • Joaquim Levy, Managing Director and CFO, World Bank Group
  • Bradley Kading, President, Association of Bermuda Insurers and Reinsurers
  • Stephen Catlin, Executive Deputy Chairman, XL Catlin
2:30 pm - 3:00 pm
Why Risk Management and Insurance? Attracting and Retaining Talent

An influx of new professionals is paramount to the sustainability of the risk and insurance management field. Discern the skill sets needed to fill the growing talent gap. See how executives recruit and train new hires. Review incentive programs and how a talent shortage could impact you.

Room: 108B
Category: Professional Development Lounge (PDL)

2:45 pm - 3:45 pm
Captives: The Heart of Transformation in Multinational Employee Benefits Risk Financing

While property and casualty markets remain primarily soft, global medical inflation spirals. Against this tide, you strive to create economically viable, futureproof solutions for multinational employee benefits management. Consider captives as a catalyst for program transformation with more centralized governance and control models. See how this trend has forced insurers and service providers to realign structures and services. Explore the mechanics, benefits and challenges of captive financing for international employee benefits.

Room: 120C
Category: Risk Finance (RIF)

Learning Objectives:
  • Defend the rationale of using captives to finance international employee benefits.
  • Characterize qualities that determine captive viability and successful benefits programs.
  • Plan a route for your captive journey, from plausibility to active management.
Speakers:
  • Lorraine Stack, Global Employee Benefits Leader, Marsh Captive Solutions
  • Stacy Apter, Director, Global Risk and Investments, Coca-Cola
Developing Strategies for LGBT Employees, Clients and Customers

Join a dialogue on sexual orientation and gender identity in the workplace from employer and employee perspectives. Address the implications of lesbian, gay, bisexual, and transgender (LGBT) concerns related to the Equal Employment Opportunity Commission (EEOC), the Equality Act and other laws, such as the Affordable Care Act. Get practical tools to prepare your organization for the risks that can be associated with LGBT issues and ideas on finding opportunities for both employees and customers.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Appreciate LGBT concerns from the employer and employee perspectives.
  • Keep current on the legal landscape involving the LGBT rights.
  • Select best practices to minimize LGBT-related employment practice and general liabilities.
Speakers:
  • Liani Reeves, Attorney, Bullard Law
  • Victoria Nolan, Risk and Benefits Manager, Clean Water Services
Excellence in Risk Management XIV

Explore the 2017 findings of the joint Marsh/RIMS annual study, a compilation of current, key trends and best practices in risk management as identified by members of the profession. Look at how risk professionals respond to disruptive technologies. Determine how the scope and mission of risk management are adapted to technological advances. Join the discussion about cutting-edge drivers of risk management and their relation to business strategy. This session is hosted by RIMS.

Room: 119B
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Apply C-suite views and advice to your risk management concerns.
  • Anticipate risk issues related to developing technologies.
  • Understand the evolution of strategic thinking in risk management.
Speakers:
  • Melissa Gale, ARM, Senior Manager, Risk Solutions, Lyft, Inc.
  • Brian Elowe, Managing Director, Global Risk Management, Marsh
  • Carol Fox, Vice President Strategic Initiatives, RIMS
Getting Ahead in Predictive Analytics: Insights for Risk Professionals

Propelled by big data, the insurance industry is solving quantitative challenges with analytics and data science. Prepare to leverage your team’s skillsets in these areas to benefit from data’s potential. Identify where you can combine analytics, data science and other quantitative skills with traditional risk management and actuarial knowledge and training. And determine how you can enhance your predictive analytics acumen.

Room: 118AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Demonstrate ways that predictive analytics capabilities solve business insurance problems.
  • List training and certification options for predictive analytics specialists in insurance.
  • Form a plan to get your team’s quantitative skillsets to work together.
Speakers:
  • Leslie Marlo, Consulting Actuary, Madison Consulting Group
  • Todd Lehmann, Vice President & Chief Actuary, Quincy Mutual Fire Insurance Co.
Measuring the Value of Risk Management

Often the good work that your risk management team does for your organization is implied, but difficult to quantify. Key performance indicator benchmarking can help you build evidence of your function’s value, especially if you work for an organization that is required by law to report on certain risk management metrics. But even if risk management at your organization is not governed by legislation, there are other ways to show the added value your team provides. Learn how to develop good metrics to demonstrate both the quality and sustainability of your risk management team. 

Room: 119A
Category: Career Development (CAD)

Learning Objectives:
  • Develop techniques for gathering good qualitative and quantitative metrics.
  • Align your risk management goals with key organizational drivers.
  • Use data to help drive priorities, rather than simply cut costs.
Speakers:
  • Sasha Alexander, Account Executive, Jardine Lloyd Thompson Canada Inc.
  • Stephen Pottle, Director, Risk Management Services, York University
Tesla Versus Google: What if Uber and ZipCar Had a Baby?

In a world of autonomous on-demand vehicles, people may stream vehicles like they do movies and music. What are the implications for risk managers as auto liability moves from operator to manufacturer? When human error is virtually eliminated from vehicle operation, how does that affect established players in car making, insurance, risk management, law enforcement and health care? We'll examine likely scenarios and timeframes for this shifting risk landscape, and how leading companies are approaching these emerging risks.

Room: 121BC
Category: Emerging Risks (EMR)

Learning Objectives:
  • Discover how on-demand autonomous cars propel the move to a streaming transportation model.
  • Analyze the impact of ownerless/driverless cars on risk management and insurance.
  • Compare risk management aspects of Tesla's incremental approach to Google's Begin-with-Level-Four strategy.
Speakers:
  • David Aylor, Manager of Active Safety Testing, Insurance Institute for Highway Safety
  • Martin Frappolli, Senior Director of Knowledge Resources, The Institutes
The Anatomy of an Injury: What You See May Not Be What You Get

You face that all-important question: Did the injury claimed truly occur, based on the movements, mechanisms and force of the event? Follow the scientific investigation that focuses on the individual mechanisms, the environment and human tolerances related to an incident to find the answer. Look through case studies dealing with workplace, slip, trip and fall, automobile and recreational accidents. Investigate the kinds of results you are likely to see: traumatic brain, repetitive motion and soft tissue injuries.

Room: 120AB
Category: Claims Management (CLM)

Learning Objectives:
  • Summarize how the body moves and responds during injury events.
  • Apply techniques that determine whether an injury claimed could have happened.
  • Identify suspect injury claims early in the process.
Speakers:
  • David Hershey, Risk Manager, Lexa International
  • David Gushue, Director of Biomechanics, ARCCA Inc
The ERM Imperative

Enterprise risk management (ERM), as an organizational imperative, creates a proven channel to add value and align your organization’s culture with the achievement of its objectives. Experience indicates that success in designing and implementing an ERM program relies on certain foundational activities. Learn how to integrate these requisite steps with the idiosyncratic attributes that will define your customized ERM program. Study the lessons learned that define why ERM is essential for every organization.

Room: 117
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Define the foundational attributes of an ERM program.
  • Recognize who needs to be engaged and in which phase of ERM.
  • Anticipate the pitfalls in ERM design and implementation.
Speakers:
  • Nancy Loucks, Director, Enterprise Risk Management, Yale University
  • Dolores Atallo, Managing Director, Protiviti
The Internet of Things: What You Need to Know about Security, Privacy and Risk in a Connected World

Get to know the risks of the internet of things (IoT). By 2020 as many as 50 billion connected devices may include everyday things like cars, buildings, planes, home appliances and wearables. They will communicate and interact to become one of the largest sources of available data. Prepare for the nearly boundless opportunities in extracting insights from such data, but also the associated risks.

Room: 122AB
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Draw links between the IoT and the risk of cyberattacks, bodily injury and infrastructure damage.
  • Integrate risk management strategies used by IoT companies into your risk management toolbox.
  • Differentiate insurance coverages that may protect against emerging IoT risks.
Speakers:
  • Steve Bridges, Senior Vice President, Cyber/E&O Practice, JLT Specialty USA
  • Ellen Shew Holland, Associate Vice President / Chief Risk Officer, Southern Methodist University
  • Darren Teshima, Partner, Orrick, Herrington & Sutcliffe LLP
3:45 pm - 5:00 pm
Marketplace Exhibit Hall Networking Reception: Gin & Bare It

TBD

Room: Exhibit Halls B-E
Category: Networking Event

8:30 am - 9:30 am
Beyond the Basics of Claims-Made Coverage: Negotiating Coverage and Asserting

Your organization likely has lines of coverage that are claims-made or claims-made and reported, but do you understand the more nuanced differences between the specific coverage and potential pitfalls? Uncover the impact of an extended reporting period and when it applies. Learn how to avoid potential coverage gaps when changing carriers with tail policies or extended retro dates. Recognize when claims asserted during different policy periods may be considered a single claim under an earlier policy.

Room: 118AB
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Pinpoint nuances in claims-made and claims-made and reported policy language.
  • Set up processes to avoid coverage gaps in the switch between claims-made and occurrence-based policies.
  • Clarify misconceptions about claims-made policies’ extended reporting periods.
Speakers:
  • Robert Vryhof, VP, Risk Management, Republic Services, Inc.
  • Sarah Millin, Partner, Lathrop & Gage LLP
Can I Sue? Your Policy May Not Allow It!

Oftentimes, dispute resolution mechanisms and choice of law provisions remain an afterthought. So what can you expect when things can—and do—go wrong? Elevate your sophistication as a purchaser of insurance by preparing for all eventualities. Review dispute resolution mechanisms—negotiation, mediation, arbitration, litigation and multistep mechanisms—as well as choice of law provisions. Discover how you can get the most out of each.

Room: 120C
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Decipher what can go wrong with your insurance needs.
  • Compare dispute resolution mechanisms.
  • Map your route to maximized coverage in disputed situations.
Speakers:
  • Nahua Maunakea, Sr. Director, Global Risk Management, IHS Markit Ltd.
  • Peter Halprin, Attorney, Anderson Kill
Cloudy Eggs in One Basket: An Aggregation Problem Associated with Cloud Computing

Your organization moves its IT operations to a cloud vendor—financials, human resources and customer information, and supplier and customer transactions. When that vendor has a minor outage, damage to your organization comes at an exponential rate. Multiply that by mini-outages across thousands of vendors. As the move towards using cloud vendors hastens, prepare yourself to manage the increasingly challenging risks. 

Room: 119B
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Use quantification methods to calculate potential cloud losses for your organization.
  • Practice negotiation tactics to ensure best-in-class contracts with cloud vendors.
  • Leverage assessments of the cloud’s aggregated risk to craft your own business continuity plan.
Speakers:
  • Joshua Motta, Chief Executive Officer, Coalition, Inc
  • Shawn Ram, National Technology Practice Leader, Executive Managing Director, Crystal & Company
Enabling a Comprehensive Business Continuity Program

Is your business continuity plan complete? Does it include processes to recover your support systems or workforce training for disaster response? Learn how one company developed and implemented a comprehensive business continuity program on a shoestring budget. Examine how they incorporated support systems and physical locations. See how you can use the same change management principles to integrate your business continuity program into your organization’s workforce routine.

Room: 118C
Category: Risk Control (RIC)

Learning Objectives:
  • Complete a risk analysis and begin your plan to limit business interruption.
  • Adapt ideas on how to drive employee adoption of your business continuity program.
  • Leverage lessons learned from creating and improving a comprehensive business continuity program.
Speakers:
  • Lauret Howard, VP, Chief Risk Officer, NASCO
First Responder Exposure to Violence

Every day, emergency medical service (EMS) personnel are threatened by assault—attacks by a violent patient, angry bystander or upset family member. Examine the frequency of assaults on EMS providers. Evaluate the evident and unpredictable risk of serious injury. See how you can develop the reasonable, liability-conscious, effective means first responders require to prevent, avoid and defend against assaults.

Room: 119A
Category: Public Risk Management (PRM)

Learning Objectives:
  • Link violent encounter training to reductions in worksite accidents and losses.
  • Adopt best practices for patient and visitor assault prevention and response training.
  • Measure the value that training generates by preventing costly negligence lawsuits.
Speakers:
  • Kip Teitsort, Founder, DT4EMS LLC
  • Ariel Jenkins, Director of Risk Control, Safety National
Getting to the Truth of Your Company’s Risks

When it comes to reporting risk in your organization, you seek the truth. Your efforts can be thwarted, however, by the fear that risks raised will shine negative light on activities, progress or contribution to the company. Explore removing the shame of risk. Find ways to encourage reporting the facts to leadership and key stakeholders so that remediation and further action and strategy can proceed. Convey the value of risk assessment and you will encourage transparency throughout your organization.

Room: 117
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Leverage data and metrics to support your risk landscape.
  • Account for the limitations of human subjectivity in risk reporting.
  • Demonstrate how a top-down approach enforces a positive response from stakeholders.
Speakers:
  • Mary Weber, Senior Security Analyst, Cloud Operations, Oracle Corporation
  • Lianne Appelt, Director of Enterprise Risk Management, Oracle Public Cloud, Oracle Corporation
How to Keep Your Top Talent in the Insurance Industry, and at Your Company

Get effective management tools and innovative solutions to attract and retain top talent in your organization. Seek to identify the riskiest, most challenging positions across the company and assign them to rising stars. Find ways to let senior management recognize young talent early and often, linking their individual goals to corporate ones. See how privileged sharing of future strategies with young leaders emphasizes their role in the future. Link these individual’s personal objectives to your company's plans for growth.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Weigh the cause-and-effect factors that have triggered the insurance industry’s current talent crisis.
  • Assemble applicable and replicable managerial skills to enhance rising star risk professional engagement.
  • Add challenging materials to jumpstart or enhance your company’s talent-retention initiative.
Speakers:
  • Kathleen Crowe, Account Specialist II, Aon Risk Solutions
  • Emily Cummins, Managing Director, Tax and Risk Management, National Rifle Association of America
Invasion of Privacy, Hacking and Intellectual Property Claims: Are You Covered?

Where will you find your coverage for invasion of privacy, hacking, competitor disparagement and intellectual property claims? Take a look through personal injury and advertising injury coverages in your commercial general liability (CGL), special media liability and errors and omissions (E&O) policies. In light of recent insurer denial of claims, determine whether you will have coverage or at least a defense. Discuss which provisions to look for, including recent policy revisions. 

Room: 124
Category: Claims Management (CLM)

Learning Objectives:
  • Decipher relevant insurance policy provisions regarding privacy, hacking and IP claims.
  • Be prepared to develop a good paper trail for presenting claims.
  • Anticipate common pitfalls in presenting cyber insurance claims.
Speakers:
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • Edward Joyce, Partner, Jones Day
Managing the Next Generation of Cyber Risk

As the potential for critical impact scenarios from cyber threats becomes a reality, assess the risks with a wider lens. Explore how a community approach and in-depth research can help in learning, understanding and mitigating cyber risks. Study the specific expertise needed for the individual pieces of the cyber equation and the value of varied perspectives. Use this to apply knowledge and risk assessment practices in an evaluation of options for your risk management strategies.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Define a community approach to risk management that values an expanded knowledgebase.
  • Sort through the latest risk assessment approaches and tools that help you evaluate your cyber risk profile.
  • Adopt cyber risk mitigation practices for your organization.
Speakers:
  • Shannon Groeber, SVP, JLT
  • Jason Hegland, Co-Founder & Ex. Dir., Securities Litigation Analytics, Stanford Law School
  • Jennifer Pack, Director of Risk Management, Hyatt Hotels
Where Is the Upside of Risk? The Potential for Risk and Opportunity Management

An opportunity is not merely the upside of a downside risk but those standalone opportunities that define an organization’s core purpose and add value to its strategic objectives. Take a look at how the King IV Corporate Governance Code, launched in 2016 by the Institute of Directors in Southern Africa, adds this dimension to risk governance. Explore your role. Evaluate the suitability of risk management methodologies for opportunity management. Examine the stumbling blocks to success. And consider ways to report to your board.

Room: 121BC
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Determine your role in the discipline of opportunity management.
  • Select suitable risk management techniques and methodologies to apply to opportunity management.
  • Outline premises for compiling effective reports on risk and opportunity management for the board.
Speakers:
  • Chris Mandel, SVP & Director, Sedgwick Institute, Sedgwick
  • Gert Cruywagen, Director of Risk, Tsogo Sun Group
8:30 am - 10:30 am
Casino Industry Session

Don’t roll the dice with your insurance. Examine the latest issues risk professionals and brokers confront in the casino industry. Explore casino industry trends. Look at how the state of the insurance market affects the purchase of insurance for casinos and resorts. Consider issues that arise when casinos purchase insurance. Review worker and patron claims. Compare common issues that arise in handling claims for both tribal and commercial casinos.

Room: 109B
Category: Industry (IND)

Learning Objectives:
  • Link trends in the insurance market to insurance availability for the casino industry.
  • Identify the key insurance coverage dilemmas that casinos face.
  • List the top ten issues that you must deal with when presenting casino insurance claims.
Speakers:
  • Joy Sinberg, Deputy Director Risk Management, Seminole Tribes of Florida
  • Christian Ryan, Managing Dir., US Hospitality & Gaming Practice Leader, US Real Estate, Marsh
  • David Goodwin, Partner, Covington & Burling LLP
Fueling the Future: What is the Fuel of Choice?

The energy industry is constantly evolving. New technology, natural catastrophes and shifts between supply and demand can cause dramatic changes seemingly overnight. Review the risks and rewards of old versus new energy, including oil, gas, liquefied natural gas, wind, solar and nuclear. Get expert insights into unique areas of the industry.

Room: 121A
Category: Industry (IND)

Learning Objectives:
  • Keep up-to-date on the global energy market, including energy trends and their impact on economies.
  • Outline utility-related risks for you and your lenders.
  • Prepare for the effects on the insurance industry of new construction, dormant facilities and cost cutting.
Speakers:
  • Elicia Waggener, Risk and Insurance Manager, Freeport LNG
  • Joseph Meaney, Vice President, Global Insurance and Risk Engineering, The AES Corporation
  • Robert Kuchinski, Head of Global Property & Energy, Zurich Commerical Insurance
Managing Workers’ Compensation Risks in the Health Care Sector

Join a panel of health care risk professionals as you discuss your biggest workers’ compensation challenges and solutions. Explore unique exposures related to the health care workforce: patient-inflicted violence; home health care aids; aging workers; logistics of incorporating health care practices into a hospital risk control program; employee reclassification with mergers and acquisitions; and emerging virus epidemic outbreaks.

Room: 108B
Category: Industry (IND)

Learning Objectives:
  • Adopt strategies to reduce overall workers’ compensation costs associated with health care risks.
  • Choose effective risk management techniques for patient management.
  • Find enhancements for your return-to-work program to improve results.
Speakers:
  • Paul Posey, CEO, Ascension Care Management
  • Mark Walls, Vice President Communications & Strategic Analysis, Safety National
  • Rich Reynolds, Manager - Workers' Compensation, Providence Health & Services
  • Martin King, Director, Corporate Risk Management, Kaiser Permanente
  • Kimberly George, SVP, Corporate Development, M&A andHealthcare, Sedgwick
Risk Buffet 2017: Strategies for Food, Agriculture and Beverage

Massive population growth puts pressure on the global food supply to double in size while global risks expand in magnitude, complexity and scrutiny. Explore this evolving risk landscape. See how risk scrutiny over scientific enhancements and regulatory and legislative changes have revealed new links and threats. Understand the compounding effect of social media on reputation damage.  Focus on the insights of big data and next generation analytical tools. And network with peers experiencing the same challenges.

Room: 108A
Category: Industry (IND)

Learning Objectives:
  • Adopt a recommended framework for senior management communications.
  • Identify cutting-edge solutions with real-life transaction examples.
  • Rate next generation analytics examples for risk management applications.
Speakers:
  • Jeanie Wescott, Director of Risk Management, Post Holdings
  • Peter Rosiere, Vice President, Sodexo, Inc.
  • Jeffrey Strege, Sr. Director, Risk Management, Sysco Corporation
  • Carol Murphy, Managing Director, Aon Risk Solutions
See Something, Say Something: Active Shooter Awareness and Response Techniques

Take part in active shooter training, developed in conjunction with several government agencies. Whether you manage risk for a corporate, private or public entity, address your security concerns—from office buildings to local campuses to international spaces. Discuss identification and awareness techniques as well as response methods designed to mitigate risk and save lives.This session is hosted by the Annual Conference Programming Committee.

Room: 123
Category: Risk Control (RIC)

Learning Objectives:
  • Watch for indications of a threat.
  • Choose risk mitigation techniques that match the work and travel environments of your employees.
  • Compare methods for training in effective threat response.
Speakers:
  • Ellen Shew Holland, Associate Vice President / Chief Risk Officer, Southern Methodist University
  • Joseph Metzinger, Special Agent, U.S. Department of Justice/Federal Bureau of Investigation
The Wild World of Entertainment and Scary Risks

In entertainment, risks come in myriad events, people and places at all hours of the day and night. The show must go on and entertainment risk management keeps it moving. Explore the risks and exposures in: active shootings; crowd control; ingress and egress for major events; celebrities and actors; television and film; natural disasters; marketing and counterfeit products; international operations; high-risk events; and reputation. Sports, circus, film, amusement parks—take a ride behind the scenes of entertainment risk management.

Room: 125
Category: Industry (IND)

Learning Objectives:
  • Characterize the risk professional’s experience and responsibilities in the entertainment industry.
  • Follow the path of the typical entertainment claims process.
  • Detail the emerging risks you will face in the entertainment industry.
Speakers:
  • Jennifer Marino, Partner, LITCHFIELD CAVO LLP
  • Anthony Avitabile, Vice President of Industry Risk Management, Major League Baseball
  • Matt Ruffner, Director, Corporate Risk Management, The Walt Disney Company
  • Vincent Foderingham, Vice President, Risk Management, Feld Entertainment, Inc.
9:00 am - 10:30 am
Head of Risk: Your Personal Journey to Help Your Organization Win in a Changing World

By revolutionizing how risk is perceived you can lead your organization to a bright future. But if the risk management role is to help inform strategy and decision making, you need to rebrand traditional enterprise risk management (ERM) and develop your professional acumen. Follow the path to making these changes and pinpoint the challenges that may arise.

Room: 120AB
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Develop your risk management outlook and toolkit to prepare for a changing world.
  • Practice the new language and paradigms shaping the 21st Century’s risk landscape.
  • Cultivate new conversations about risk with leadership.
Speakers:
  • Martin Vilsoe, Director, Implement Consulting Group
9:45 am - 10:45 am
Can Strategic Risk Management Methods Improve Mergers and Acquisitions Performance?

Small, medium or large, organizations of all sizes experience the influence of mergers and acquisitions (M&A). Familiarize yourself with the RIMS Strategic Risk Management Steering Committee’s M&A research into the operational impacts of strategic risk management (SRM) methods on preplanning, acquisition targeting, active due diligence and deal pricing and postmerger integration. Take part in the conversation amongst fellow enterprise risk management (ERM) practitioners on your role and ways to support M&A success. This session is hosted by the Strategic Risk Management Development Council. 

Room: 118C
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Define the roles you can and should play in the M&A space.
  • Assemble SRM and ERM tools to be applied at each point of the M&A process.
  • Measure the value SRM and ERM add throughout the M&A process.
Speakers:
  • Andrew Bent, Risk Manager (Americas), Sage Group plc.
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
How a Multinational Conglomerate Launched an Integrated Risk Finance Program

Has your organization outgrown its traditional approach to risk transfer? Explore the evolution of a risk finance program. Look at how one company created its program through the use of its captive. Follow the process of seeking experienced lead partners, including a carrier and broker, to assist with structuring and building out market support. Discuss financial issues you need to consider before you launch your integrated risk finance program. This session is hosted by RIMS Silicon Valley Chapter.

Room: 117
Category: Risk Finance (RIF)

Learning Objectives:
  • Distinguish timescale and implementation plans as drivers for integrated risk finance program implementation.
  • Expand the methods you currently employ to quantify risk across a more diverse range of exposures.
  • Compare solutions for deploying risk capital.
Speakers:
  • Anibal Moreno, Principal, Allianz Risk Transfer, Inc.
  • Loren Nickel, Director, Business Risk and Insurance, Google, Inc.
Intersection of Wearable Safety Devices, Data Collection and Cyber Policy Risk

Does a wearable GPS locator or audio recording device amount to increased safety and health for your employees? Is a leak of data—an individual’s location, heartrate or fatigue level—covered by a cyber risk policy? As employers jump on the bandwagon of wearable technology, question whether you are adequately addressing the risks. Uncover whether knowledge of hazards is a discoverable fact. Distinguish where you can best apply wearable safety and health technology to enhance, not mask, the “personhood” of your employees.

Room: 119B
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Summarize the wearables marketplace for employee health and safety.
  • Anticipate common pitfalls in data collection and management of a large-scale wearable initiative.
  • Pinpoint potential coverage gaps in cyber and other policies related to wearable device data breaches.
Speakers:
  • Rachel Michael, Senior Consultant, Aon
  • Teresa Bartlett, Senior Vice President, Medical Quality, Sedgwick
Introduction to Analytics for Improving Your Risk Management Program

Use analytics to improve property and casualty risk management. Backed by statistics and analytics from an award-winning program, uncover ways to improve loss prevention and manage claims costs. Review classical methods used in property and casualty insurance along with emerging predictive modeling methods. Get an introduction to claims databases, measures of risk and types of analytics that can be done in both Excel and statistical software. Assemble resources to help you improve your risk management program.

Room: 118AB
Category: Claims Management (CLM)

Learning Objectives:
  • Find ways to use claims databases and claims data actuarial adjustments to manage claims.
  • Expand upon the analytical measures of risk, frequency and severity.
  • Contrast analytics from Excel (graphs and tables) and statistical software (models).
Speakers:
  • Louise Francis, President, Francis Analytics
  • Bryan Schwartz, Risk Manager, Allan Myers, Inc.
Managing the Forces That Can Build and Destroy Brand and Reputation: Playing Offense and Defense With ERM

More than 25 percent of your company’s market value is attributable to reputation. Discuss how you can protect, preserve and enhance your organization’s reputation by managing both the drivers and the internal and external threats. Explore a programmatic approach to brand and reputation management and how enterprise risk management (ERM) enables this and makes your organization more adaptable. Get strategies for identifying brand risk, governance tips for reputation management and methods for monitoring success.

Room: 120C
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Practice techniques to measure brand perception.
  • Select tools for sensing, assessing, monitoring and preparing for brand and reputation risks.
  • Set governance goals for your overall brand and reputation management program.
Speakers:
  • Kristie Bidlake, Strategic Risk Management - Risk Sensing, General Motors Company
  • Ryan Morgan, Senior Manager, Deloitte Advisory
Ready or Not, Ransomware Is Here: How to Handle an Attack

Motive, means and opportunity—ransomware cyber criminals have all three. As fast as your systems can be resurrected, they can be taken again. You can reduce the risk, but your most important defense is mitigation. Correlate the aptitude of your ransomware attack response to the probability that attacks will occur over and over again. Get lessons learned from lowering the likelihood of an attack and handling one if it happens. Plan ahead to limit the damage to your organization and help it recover quickly from this breed of malware criminal.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Elaborate on the elements of ransomware damage mitigation: reduce risks, build defenses and recover.
  • Assemble best practice for threat preparations.
  • Devise a plan for ransomware attack response, for both during and after the event.
Speakers:
  • Mark Eggleston, Vice President, Chief Information Security Officer and Privacy Officer, Health Partners Plans
  • Kimberly Holmes, Sr. VP & Counsel, Cyber Insurance, Liability and Emerging Risks, ID Experts
The Changing Cyber Battlefield: A Report from the Front Lines of a Ransomware Attack

In 2016, the University of Calgary was struck by a ransomware attack that crippled its internal email system. After careful consideration, the university paid the ransom and made the incident public. Using this real-life case study, explore the role risk management played in the response process. Take a look inside the incident command center where specialized communication plans were developed and cybersecurity consultants were able to assist in resolving the situation, along with resources provide through the university’s cyber insurance policy. Use the lessons learned to improve your cybersecurity preparedness. This session is hosted by the RIMS Southern Alberta Chapter.

Room: 121BC
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Detail the risk management practices to put in place before a cyberattack.
  • Determine risk management’s role within the cyber emergency response process.
  • Recognize who should be involved in the decision to pay a ransom and the steps to take in that process.
Speakers:
  • Janet Stein, Director, Risk Mgmt & Insurance, University of Calgary
  • Justin Fong, Partner and Cybersecurity Leader for Western Canada, Deloitte
Top 10 Legal Developments: A Whirlwind Review of What Risk Professionals Need to Know

Every year, a handful of new laws and court decisions alter the risk management landscape. Identify and discuss the top legal developments and discuss their impact on your organization and its insurers.

Room: 119A
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Follow key legal insurance issues being decided nationwide.
  • Detail the specific rulings from key cases.
  • Recognize the practical implications of current rulings on your everyday responsibilities and long-term plans.
Speakers:
  • Mark Plumer, Partner, Pillsbury Winthrop Shaw Pittman LLP
  • Patrick Walker, Risk Manager, Rio Tinto
Unlocking Apps to Supercharge Your Risk Management Program

You carry a computer in your pocket; tap into that power to drive your risk management program. Establish how you, as a municipal risk professional, work uniquely in the challenges you face and the ways you approach risk. Discover how you can tailor your tools—such as safety, property protection and speed apps—to the municipal environment. Improve your effectiveness by discerning the best apps to help you do your job and learn how to use them for innovative results.

Room: 116
Category: Public Risk Management (PRM)

Learning Objectives:
  • Characterize an effective municipal risk management app.
  • Employ steps to evaluate an app for its potential as a risk management tool within your organization.
  • Reference a list of proven apps relevant for public risk management.
Speakers:
  • Frank Mazzagatti, Risk Control Consultant, Trident Public Risk Solutions
  • Jennifer Stancil, Risk Management Specialist, New Hanover County
Walking the FMLA-ADA-Workers Compensation Tightrope

Can you maintain the balance between the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA) and your workers’ compensation claims? Find strategies and processes that can minimize your exposure to civil claims and improve claims outcomes for guaranteed cost, self-insured retention or qualified self-insured coverage. Unravel the confusion caused by increased regulation. See how you can equip workers with the correct information and benefits, while being an advocate for their recovery. 

Room: 124
Category: Claims Management (CLM)

Learning Objectives:
  • Form a plan to incorporate an interactive process for stay-at-work programs to improve compliance.
  • Define your role in helping recovered employees continue to be productive members of your organization.
  • List ways to improve your injured workers’ medical outcomes and your organization’s bottom line.
Speakers:
  • Tamara Johnson, Vice President, Lockton
  • Drew Pomerance, Partner, Roxborough, Pomerance, Nye & Adreani LLP
11:00 am - 12:00 pm
Crowdsourcing

Topic to be announced. Registrants were asked to submit a topics of interest. The RIMS Annual Conference Programming Committee will reivew and make the final decision. Please check the RIMS mobile app for alerts and updates on topic selected.

Room: 124
Category: Networking Event

Cyber Scare: The Fact and Fiction of Cyber Threats to the Power Grid

While threats against the power grid must be taken seriously, reporting often does not account for the sector’s resilience. Explore the claims about cyber risk, the gravity of the threats, the extent of the vulnerabilities and the potential impact. Determine if the configuration of the electric grid creates systemic risk.  And examine whether growing regulatory requirements introduce compliance or security.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Apply an analytic approach to clarify the extent of cyber risk for power and utility companies.
  • Define the greatest cyber threats to the power grid.
  • Identify mitigation steps that strengthen the resilience of power and utilities infrastructure.
Speakers:
  • Joseph Meaney, Vice President, Global Insurance and Risk Engineering, The AES Corporation
  • Michael Gaudet, Managing Director, Marsh FINPRO, Marsh
Mitigating the Risk of Opioid and Dangerous Drug Combinations: Proactive Pharmacy Claims Intervention in Workers’ Compensation

Chronic pain leads to an estimated $60 billion in lost productivity annually, including losses due to prescribed opioid abuse. Consider prospective and retrospective solutions that generate a fuller picture to mitigate the risk. Examine real-time connectivity between pharmacies and workers' compensation payers that enables prescriptions to be flagged and reviewed for circumstances that could be harmful to patients and costly to you. Look at retrospective reporting and detailed analytics that reveal risk patterns to reduce misuse and costs.

Room: 117
Category: Claims Management (CLM)

Learning Objectives:
  • Outline the opportunities created by early action for prescription management.
  • Detail the coordinated benefits of prospective pharmacy claims review and retrospective analytics.
  • Put in place a plan to implement a robust claims review process.
Speakers:
  • Brigette Nelson, Senior Vice President of Workers’ Compensation Clinical Management, Express Scripts
  • Barry Dillard, Director, Claims Management, The Walt Disney Company
Risk, Resiliency and Continuity: Survival of the Fittest

Get the competitive advantage gained from risk culture and a survival bias. Where risk is intangible and difficult to measure, resilience and business continuity are among the top business priorities often ignored by senior leaders. You can guide your organization toward attaining these vital strengths. Survey ways to attack complex issues head-on through business insights, case studies and emerging best practices in agile risk management.

Room: 120AB
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Link key identifiers to exposures that affect resiliency.
  • Summarize the organizational risk culture within corporations and communities.
  • Establish your own battle rhythm for embracing resiliency as a risk professional.
Speakers:
  • Dante Disparte, Founder and CEO, Risk Cooperative
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
Rogue IT and Cyber Risk: Managing Today’s Business Disruptive Technology

Disruptive technology presents significant and growing risk. Cloud services, the Internet of Things, mobile devices, third parties and other parts of the digital economy can become rogue elements through the actions of an employee, vendor access or advanced malware. Review examples of the potential impacts on your business. And get control of the cyber risk of rogue IT using leading risk identification, quantification and management techniques and strategies.

Room: 118AB
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Define the rogue IT and cyber risk relevant to your organization’s operations.
  • Assemble techniques to identify, measure and analyze rogue IT and cyber risk.
  • Formulate an initial plan toward creating a rogue IT and cyber risk management program.
Speakers:
  • Thomas Fuhrman, Managing Director | Cybersecurity Consulting and Advisory Services, Marsh Risk Consulting
  • Debbie Gramer, Director, Global Risk Management, Arrow Electronics, Inc.
Seven Habits of a Highly Effective Risk Professional

Learn how Stephen Covey-inspired habits have led to best-in-class risk management programs and professional and personal success. Pick up the habits for your own advancement: Seek to understand before you seek to be understood. Learn the importance of performance as you “sharpen your saw.” Continuously increase your knowledge and competencies to optimize your position and risk management within your organization. Understand why you do not get fired for bad news; you get fired for surprises.

Room: 119A
Category: Career Development (CAD)

Learning Objectives:
  • Connect real-life examples to critical factors that can enhance your chances of career success.
  • Adopt positive habits that can help you to excel within your organization.
Speakers:
  • Steven Sachs, EVP, Director Real Estate, Hotel and Gaming Practice, Willis Towers Watson
  • Tim Kraft, Risk Manager and Consultant, Timothy P. Kraft
Strategic Risk Management: Leading Value Creation in Your Organization

Through success stories, proven value creation tools and open discussion, build a toolkit that can uncover hidden value—and possible risk—within your organization. Get insight into the evolution of risk management and its vital role in value creation. Uncover success stories and a methodology for finding new sources of growth for your organization. Compile guidelines for analyzing the potential of newly generated ideas and best practices for their successful implementation.

Room: 121A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Summarize the evolution and importance of risk management’s role in value creation.
  • Form a plan to facilitate a value creation workshop within your organization.
  • Calculate the true value of employee-generated ideas for your organization.
Speakers:
  • Carly McCabe, Operating Risk Supervisor, Paychex, Inc.
The Captive as a Hub for Your Risk Financing Program: A Case Study

Explore the development, implementation and management of a captive and its activities through a university case study. Examine approval, recommendations, strategic planning of current programs and formulation of new strategies for risk financing arrangements. Find out what the team would do differently the next time around and apply those lessons to your captive program.

Room: 119B
Category: Risk Finance (RIF)

Learning Objectives:
  • Outline the strategic rationale for developing a captive.
  • Shape your organization’s captive plans according to the progress and pitfalls of an existing program.
Speakers:
  • Sean Rider, Executive Vice President Managing Director–Consulting & Development, Willis Towers Watson
  • Courtney Claflin, Executive Director – Captive Programs, University of California
Turning Unknown Unknowns Into Enterprise Opportunities

You excel at assessing what information you need in order to protect your organization, but you are not a mind reader. What do staff know, or not know, that could affect your organization’s risks? Look into often overlooked knowledge gaps. Take on the challenge of assessing employee knowledge. Learn to measure the impact of an underinformed employee and create a path toward better performance. Follow a case study to see how pre-assessments can save on unnecessary, costly training and lead to more beneficial, customized learning tracks.

Room: 120C
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Summarize the organizational risks and opportunities in knowledge gaps.
  • Distinguish the knowledge gaps at the individual level from those at the organizational level.
  • Target employee training for improved effectiveness with customized approaches.
Speakers:
  • Jeff Bronaugh, Executive Vice President, Risk Manager, BCE Consulting
  • Adam Carmichael, Managing Director of Assessments, The Institutes
What Do Injured Workers Really Think About Workers’ Compensation?

You can play a pivotal role in improving the experience of your injured employees, but you must understand their experience. Take a look at the Workers’ Compensation Research Institute results from interviews with injured workers about how they navigate their state systems. Break down the key issues that can influence claim development and outcomes, recovery and return to work. Find ways to shape your programs to meet these challenges.

Room: 116
Category: Claims Management (CLM)

Learning Objectives:
  • Isolate predictors that might determine either poor or improved injured employee outcomes.
  • Differentiate the factors that influence an injured workers’ access to medical care.
  • Weigh the reasons why otherwise recovered employees do not return to work.
Speakers:
  • John Ruser, CEO & President, Workers' Compensation Research Institute
  • Tim East, Director, Risk Management, The Walt Disney Company
When Is an Occurrence Not an Occurrence?

A growing number of courts hold that damage to third-party property caused by negligent design or construction does not result from an occurrence and thus is not covered under a commercial general liability (CGL) policy. Once confined to the construction industry, the no occurrence argument has expanded to include other types of claims, including product liability. Discover what you can do when you can no longer count on your CGL policy to cover third-party property damage or bodily injury.

Room: 118C
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Link current insurer coverage positions to the effects on your organization’s liabilities.
  • Follow the growing body of case law.
  • List amendments to traditional CGL policies that can restore coverage.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Paul Ferrero, Risk Manager, Arkema Inc.
Who’s on First, FEMA or Insurance? Disaster Recovery Funding for the Public Risk Professional

Whether your entity suffers a localized or catastrophic event, you need assistance. Wade through the onerous federal regulations and complicated insurance requirements. Get to know Federal Emergency Management Agency (FEMA) disaster programs for nonprofits and local governments and their interaction with existing insurance policies. Examine the requirements for submitting FEMA claims. And avoid significant penalties and increased scrutiny by oversight organizations in your efforts to attain disaster recovery funding.

Room: 108B
Category: Public Risk Management (PRM)

Learning Objectives:
  • Decipher the types of disaster recovery assistance available.
  • Follow how federal funding interacts with your commercial insurance.
  • Make headway on a strategic plan to obtain and spend federal funds for compliant, eligible purposes.
Speakers:
  • Bradley Nichols, Partner, Ernst & Young Ins. Claims Svcs.
  • Steven Robles, Asst. Chief Executive Officer, County of Los Angeles
Your Employees Are Inviting the Criminals

People are the entry point for everything from phishing to ransomware to malware. An employee, vendor or customer’s lack of sophistication can keep your operating system from being secure. Learn to change the culture, reducing negligence and human error on the inside. Understand how focusing on unintentional employee actions, third-party missteps and stolen computing devices could help curb your risk. Explore prevention and training, internal privacy and security practices, trends and threats.

Room: 121BC
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Refocus your attention on steps to build a breach-resistant first line of defense.
  • Practice teaching methods that incorporate security hygiene, phishing-scam prevention and mobile safety.
  • Set up the building blocks of a culture of security.
Speakers:
  • Anahi Santiago, Chief Information Security Officer, Christiana Care Health System
  • Kimberly Holmes, Sr. VP & Counsel, Cyber Insurance, Liability and Emerging Risks, ID Experts
12:00 pm - 1:30 pm
Marketplace Exhibit Hall Networking Luncheon: A Taste of the Alamo

TBD

Room: Exhibit Halls B-E
Category: Networking Event

1:45 pm - 2:45 pm
Being an "A" Student of Your Firm

One of the most significant advantages risk management brings to the negotiating table is an exceptional knowledge of your enterprise. A detailed knowledge of your company, its operations, objectives, strategies, and principles allows you to effectively present your risk in the market, anticipate emerging risk management challenges, and show senior management that you're on the team. Join us as we explore a variety of public data sources that will help keep you on the inside track.

Room: 120C
Category: Career Development (CAD)

Learning Objectives:
  • Leverage specific public data sources to prepare yourself to stay on the inside track at your organization.
  • Practice the methods of financial analysts to study your company.
  • Transform knowledge of your organization into an effective presentation of its risk for the market.
Speakers:
  • Richard Sayette, Senior Manager, Insurance, Exelon Corporation
  • Daniel McGarvey, Managing Director, Marsh
Enterprise Risk Management: Ten Best Practices for Long-Term Success

If you had a slow or incomplete start, you can still reenergize your enterprise risk management (ERM) program. Parse through key concepts to increase your chances of ERM success: becoming a pillar of governance; compliance partnerships; standards; centralized oversight and decentralized implementation; an ownership model; a written framework; data and workflow technology; reporting and accountability; existing business practices integration; and incorporating strategy, operations and decision making.

Room: 121BC
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Describe ten ERM best practices and how they apply to your organization.
  • Choose ways to reenergize your existing ERM program.
  • Create a plan to accomplish more with existing staff.
Speakers:
  • Scott Wightman, Area Executive Vice President, Arthur J. Gallagher & Co.
  • William Wiseman, Assistant Vice Chancellor, Enterprise Risk Mgmt, East Carolina University
Following China’s Silk Road Economic Belt

Announced in 2013 by China’s president Xi Jinping, the One Belt, One Road project opens new trade markets along two corridors—one overland, the other by sea—that will connect the country with its neighbors in the west. In doing so, President Xi is encouraging state-owned enterprises and financial institutions to invest in infrastructure and construction abroad. Explore China’s vision for this plan and the implications for global trade.

Room: 120AB
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Anticipate possible outcomes from China’s One Belt, One Road program.
  • Follow projects undertaken by China’s state-owned enterprises and financial institutions.
  • Discern how China’s insurance market is supporting the One Belt, One Road strategy.
Speakers:
  • Cynthia Li, Head of Bowring Marsh China, Marsh LLC
  • Donghe Zhang, China Risk and Compliance Manager, IKEA (China) Investment Co., Ltd.
Guarding Metropolis: Strategies to Develop a Successful Crisis Management Program

In times of crisis, collaborate. Review best practices for building a robust crisis management program with collaboration and engagement. Learn to assign leadership clear roles and responsibilities. Discover international guidelines and principles. Find insight and tools to turn collaboration into foresight. See how you can protect your organization’s value-creating assets and activities in times of crisis with engagement that moves the needle of performance for leaders, employees, supply chains, regulators and customers.

Room: 119B
Category: Risk Control (RIC)

Learning Objectives:
  • Outline communication strategies for successful crisis management preparedness and response.
  • Characterize the corporate culture flexibility needed in a crisis management plan.
  • Practice exercises that help you explore and mitigate crisis risk.
Speakers:
  • Brad Gair, Senior Managing Director, Witt O'Brien's
  • Christina Crue, Vice President, Witt Obriens
It Happened to the Liberty Bell, It Could Happen to You: Art, Artifacts and Historical Structure Risk

Does your municipality own artwork, artifacts or historic structures? Time to get well versed on valuating, protecting and insuring them. Establish a framework for examination of common exposures, valuation challenges, risk control and loss mitigation. Quantify risk management cost of inventorying, protecting, restoring and maintaining assets of significant cultural, historic and monetary value. You will also be directed to resources that can help advance your entity’s risk strategy.

Room: 118C
Category: Public Risk Management (PRM)

Learning Objectives:
  • Identify specialized tools and vendors that help assess the worth of artwork, artifacts or historic structures.
  • Quantify the risk management costs of maintaining, housing or displaying assets of significant value.
  • List the steps in a methodology for determining if your organization is meeting its risk strategy for ownership and retention of fine arts and historic structures.
Speakers:
  • Craig McAllister, Director, Risk Mgmt. & Insurance, Cornell University
  • Thom Rickert, Vice President, Head of Marketing, Argo Group - Trident Public Risk Solutions
Loose Lips Sink Ships: Effective Communication for Risk Professionals, Brokers and Insurers

During the underwriting process and after a loss, you reach out to brokers and insurers for advice and counsel. Are you aware that those discussions are not necessarily privileged and immune from discovery?  Learn how sensitive communications with insurers may be open to discovery by underlying plaintiffs. Consider practical advice for discussing insurance issues and claims with those outside your organization and protecting confidential information.

Room: 108B
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Set up best practices for discussing insurance issues during underwriting.
  • Adopt rules for controlling information in communications after an insurance claim arises.
  • Appreciate how the attorney-client privilege works and when it applies.
Speakers:
  • Lee Epstein, Member, Weisbrod Matteis & Copley PLLC
  • Jennifer Reno, Global Risk Manager, QVC, Inc.
Managing Risk in the Age of Social Media

What goes online, stays online. Search engines provide more than 7.5 million results each day. Roughly 23 percent of internet use is spent on social networks. Do you understand what this means for the potential impact of a negative social media event? How will you respond? Learn to monitor for and respond to negative social media events. Walk through case studies of the right and wrong steps. Evaluate social media crisis management, including monitoring and responding to social media feeds.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Enumerate the benefits of building relationships before a social media crisis occurs.
  • Take steps to establish a social media risk framework that covers governance, process and policy.
  • Assemble effective communication strategies and crisis management practices.
Speakers:
  • Mary Weber, Senior Security Analyst, Cloud Operations, Oracle Corporation
  • Lianne Appelt, Director of Enterprise Risk Management, Oracle Public Cloud, Oracle Corporation
Pearls of Wisdom and Other Priceless Gems

Baby boomers are continuing to work. They have knowledge and experience, are loyal and hardworking and serve as mentors. But they also present unique risks. To capitalize on their productivity and capabilities, learn to recognize age-related changes and create workplace accommodations. Determine which factors affect their performance. Seek to mitigate declines and accentuate opportunities for improved productivity with your workforce strategies and workers’ compensation program.

Room: 117
Category: Emerging Risks (EMR)

Learning Objectives:
  • Clarify components of your risk management strategy according to the impact of workforce demographics.
  • Correlate changes that occur during the aging process with their impact on work.
  • Identify accommodations for older workers that increase productivity and minimize risks.
Speakers:
  • Darrell Brown, Chief Claims Officer, Sedgwick
  • Dawn Watkins, Director, Integrated Disability Management, Los Angeles Unified School District
Share and Share Alike: Risk Management Issues for the Sharing Economy

It is the hotel where you stay and the ride you took here. You and your company are likely already connected to the sharing, or on-demand, economy. See how it extends into almost every facet of the consumer and business experience. Explore the varied risks posed by this business model, from employment issues to cyber risk. Look at the risk impact for both on-demand companies and their traditional partners.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives: