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9:00 am - 12:00 pm
Associate in Risk Management 54: Risk Management Principles and Practices Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Associate in Risk Management (ARM) 54 exam (Risk Management Principles and Practices), dissect the more challenging areas of the course. Review content on identifying, analyzing and treating an organization's risks, including hazard, operational, financial and strategic risks. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Room: 108A
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ARM 54 exam format.
  • Recall specific principles likely to appear on the ARM 54 exam.
  • Appraise your strengths and weaknesses applied to ARM 54 exam subjects.
Speakers:
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
  • Ann Myhr, Senior Director of Knowledge Resources, The Institutes
Associate in Risk Management 56: Risk Financing Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Associate in Risk Management (ARM) 56 exam (Risk Financing), dissect the more challenging areas of the course. Review methods for retaining and transferring hazard and financial risk, including insurance, self-insurance, retrospective rating, captive insurance, reinsurance, contractual risk transfer, forwards, swaps and insurance-linked securities. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Room: 108B
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ARM 56 exam format.
  • Recall specific principles likely to appear on the ARM 56 exam.
  • Appraise your strengths and weaknesses applied to ARM 56 exam subjects.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Linda Hohn, Director of Content Development, The Institutes
1:00 pm - 4:00 pm
Associate in Risk Management 55: Risk Assessment and Treatment Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Associate in Risk Management (ARM) 55 exam (Risk Assessment and Treatment), dissect the more challenging areas of the course. Review content on loss control, system safety, root cause analysis, business continuity, reputation risk, cyber risk and environmental risk. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended. 

Room: 108A
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ARM 55 exam format.
  • Recall specific principles likely to appear on the ARM 55 exam.
  • Appraise your strengths and weaknesses applied to ARM 55 exam subjects.
Speakers:
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
  • Linda Hohn, Director of Content Development, The Institutes
Associate in Risk Management-ERM 57: Enterprise Risk Management Exam Review

Familiarize yourself with form and content to optimize your test-day performance. In this review for the Enterprise Risk Management (ERM) 57 exam, focus on understanding the more challenging areas of the course. Review content on ERM goals, strategic risk management, risk management frameworks, risk governance, internal control, business process and performance management, risk mapping, influence diagrams, portfolio theory, risk-based capital and capital investment analysis. And practice exam questions. To fully benefit from this session, advanced preparation by studying the course materials is recommended. 

Room: 108B
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the ERM 57 exam format.
  • Recall specific principles likely to appear on the ERM 57 exam.
  • Appraise your strengths and weaknesses applied to ERM 57 exam subjects.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Ann Myhr, Senior Director of Knowledge Resources, The Institutes
3:30 pm - 4:30 pm
Speaker Orientation and Reception

Welcome to RIMS 2017! Get ready for an exhilarating and memorable week in Philadelphia. Join more than 400 of your fellow speakers from around the world at our new speaker orientation. Learn helpful tips and what to expect before your session begins.

Room: 125
Category: Networking Event

Speakers:
  • Ellen Shew Holland, Associate Vice President / Chief Risk Officer, Southern Methodist University
  • Donna Tyner, Corporate Risk Manager, The Greenbrier Companies, Inc.
4:00 pm - 5:30 pm
First Time Attendee Orientation

Marketplace. Industry sessions. Experience levels. Opening Reception. TLT. Talk about overwhelming! We’ll break it down for you and share the ins-and-outs of a conference this size—where sessions are held, how to maximize networking opportunities and the best way to navigate the Marketplace (tip: it used to be called the Exhibit Hall). Networking can tough and uncomfortable for even the most practiced professional. Our keynote speaker, author Debra Fine, will coach you on the art of small talk and share strategies and tips to get you talking to strangers with ease. And you’ll need it. After the orientation, we’ll head over to the RIMS Opening Reception where you’ll be surrounded by thousands of attendees from around the world.     Debra Fine Author / Communication Expert A formerly shy, tongue-tied engineer, Debra Fine is now an internationally recognized speaker, business networking guru, trainer and communication expert who will teach you how turn every conversation into an opportunity for success. She’s also a bestselling author of three books on the topic of conversation. Together we’ll laugh, learn and leave with the tools to develop and cultivate outstanding networking techniques that will result in building rapport and engaging new and current clients.

Room: 103BC
Category: Networking Event

Speakers:
  • Debra Fine, Keynote Speaker, Fine Art of Small Talk
6:00 pm - 8:00 pm
RIMS 2017 Opening Reception: DISRUPTION

Deviate from the usual cocktail party experience and observe how the museum’s namesake used disruption to stimulate innovation. Discover how the disruptors of today create ground-breaking ideas that change how we think, behave, and do business. Don’t miss this revolutionary evening.

Room: The Franklin Institute-222 N. 20th Street
Category: Networking Event

7:45 am - 9:45 am
General Session and Opening Keynote

Derreck Kayongo Business Visionary / Global Soap Project Founder /CEO of the Center for Civil and Human Rights.  Have you ever wondered what happens to that barely used bar of soap in your hotel room? This guy did, and he didn’t like the answer. So Derreck Kayongo talked hotels into donating their used bars of soap instead of throwing them away. His Global Soap Project takes donated, melted, purified and reprocessed hotel soap and redistributes it to vulnerable populations around the world. This successful entrepreneur is a renowned expert in environmental sustainability and global health and is using his knowledge to disrupt the way hotels dispose of their “trash.”

Room: Terrace Ballroom
Category: Networking Event

Speakers:
  • Derreck Kayongo, Business Visionary, Global Soap Project Founder & CEO, Center for Civil and Human Rights
10:00 am - 12:00 pm
Exclusive Marketplace Exhibit Hall Hours

TBD

Room: Exhibit Halls B-E
Category: Networking Event

11:30 am - 12:00 pm
Building Relationships that Last

Explore how connecting with people and nurturing relationships generates an intangible asset vital to your success. Examine relational capital—the relationship among customers, employees and suppliers—and its ability to increase business sustainability and word-of-mouth referrals. 

Room: 119B
Category: Professional Development Lounge (PDL)

12:00 pm - 1:30 pm
Awards Luncheon and Leadership Keynote

Allison Massari International Speaker / Executive Coach / Visual Artist Hailed as life-changing, riveting, extraordinary, bold and deeply moving, Allison Massari¹s triumphant keynote is packed with poignancy and insight. As the survivor of two life-threatening car accidents, and having suffered second and third degree burns on more than half of her body, Allison shares her story of absolute loss, to forgiveness and understanding, and finally to success and a life beyond anything she could have imagined. Her dynamic and deeply moving keynote offers applicable tools to rise above any obstacle and find peace, purpose, and happiness despite turbulent times. Allison ignites vitality, inspires confidence, and offers essential tools for self-mastery to audiences worldwide. Prepare to be inspired, moved, and energized. Prepare to be taken on a journey.  

Room: Terrace Ballroom
Category: Networking Event

Speakers:
  • Allison Massari, International Keynote Speaker, Executive Coach & Visual Artist
1:45 pm - 2:45 pm
Are You Managing Your Contract Risks or Are Contract Risks Managing You?

One of the most important things to consider before signing a contract is whether the agreement properly defines accountability should things go awry. Certain known risks should be addressed. Learn how to draft a contract that effectively transfers risk. Get techniques for identifying key areas and negotiating mutually agreed upon contractual terms. Organize a contract review process. And benefit from the strategies developed from others’ lessons learned.

Room: 120AB
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Adopt strategies for drafting, reviewing and enforcing indemnity and insurance provisions.
  • Build a cheat sheet of language workarounds that minimize liability whether you are the client or vendor.
  • Identify key considerations for using certificates of insurance.
Speakers:
  • Cheryl Chan, Senior Associate, Gallo Vitucci Klar, LLP
  • Mayra Berlanga, Associate Risk Manager, Marsh & McLennan Companies, Inc.
  • Nick Zabrecky, Insurance Manager, Indeed, Inc
Best Practices for Contractual Risk Transfer: The Interplay Between Additional Insureds and Indemnification

One of the most important risk management techniques—contractual risk transfer through indemnification and insurance provisions—often does not get the attention it deserves. Avoid unintentionally providing coverage to additional insureds for liabilities that you did not intend to assume. Stay abreast of the applicable contractual and legal issues. Discuss recent legal cases and examples of contractual risk transfer. Understand how to properly provide for coverage for additional insureds in contracts and insurance provisions.

Room: 121BC
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Differentiate the contractual risk transfer methods of indemnification and additional insureds.
  • Summarize provision types and relevant statutes and case law.
  • Select tools to draft and review risk transfer provisions in contracts.
Speakers:
  • Susan Reinhard, Sr. Director, Claims & Risk, EMCOR Group, Inc.
  • John Denton, Managing Director, Marsh, Inc.
In the Crosshairs: Preventing and Mitigating Workplace Violence

The raw emotions and posttraumatic reactions caused by a crisis can have a tangible impact on your organization’s productivity, lost time and claims costs. Facilitate individual and organizational resiliency with a crisis plan embedded into your organization’s safety and wellness culture. Understand the psychological aspects of these events, so you can measure the success of different components of a crisis plan. Get the knowledge and tools you need to develop your own proactive crisis intervention program.

Room: 124
Category: Risk Control (RIC)

Learning Objectives:
  • Measure the impact a traumatic event can have on employees in the workplace.
  • Describe the essential elements of a proactive crisis intervention program.
  • Consider metrics that can measure crisis intervention program success.
Speakers:
  • Jill Brooks, Director, Risk and Claims, Southern Glazer's Wine and Spirits
  • Teresa Bartlett, Senior Vice President, Medical Quality, Sedgwick
Innovative Trends and Advanced Approaches Emerging in Enterprise Risk Management Functions

Continuous improvement forms the core of your enterprise risk management (ERM) value proposition, especially as ERM matures. Consider innovative and strategic perspectives on six future directions: increase efficiency and effectiveness; improve risk and opportunity measurement; align and promulgate ERM standards; fully address enterprise profitability; form ERM frameworks that absorb changes in the risk landscape; and nurture ERM program maturity that yields improved risk management at the business unit level.

Room: 119B
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Compare six leading-edge ERM trends that can create additional value for organizations.
  • Decide upon the ERM improvement avenues that best fit your ERM function and your organization’s goals.
  • Apply results from a “Risk Management Function of the Future” survey to your ERM issues.
Speakers:
  • Mark Lastner, Managing Director- National Insurance Advisory Leader, Grant Thornton
  • Lisa Kremer, SVP, Enterprise Risk Services & Solutions Practice Leader, Marsh Risk Consulting
Latin America: Insurance Risk and Regulatory Developments

In the past several years, each Latin American market has shifted toward a risk and economic value-based solvency framework. Prepare for the challenges that most insurers in the region now face. Assess their levels of preparedness for the expected changes in governance, risk management, capital requirements and reporting. And uncover ways that risk management tools can offer solutions to strengthen these regional insurers.

Room: 125
Category: Risk Finance (RIF)

Learning Objectives:
  • Summarize the regulatory environment in Latin America.
  • Anticipate the progress of Latin American solvency rules implementation.
  • Determine ways to adapt worldwide insurance programs given regional insurer weaknesses.
Speakers:
  • Marcela Jeldres Bórquez, Partner, Huntley & Jeldres
  • Pablo Jugovic, CEO, RAM Consulting
M&A: Getting a Taste for Mergers and Acquisitions

Walk through a record-year of $3.8 trillion in mergers and acquisitions (M&A) spending. Explore the M&A risk perspectives, including pre-acquisition risk assessments. Distinguish who makes up the M&A team. Look out for insurance pitfalls and sweet spots. Consider the challenges in combining risk management departments, merging company cultures and post-merger legacy risk issues.

Room: 121A
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Outline the risk management M&A process.
  • Watch for the true acquisition risks.
  • Employ a M&A risk management checklist.
Speakers:
  • Kevin Maloy, Executive Managing Director, Beecher Carlson
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
Protecting Your Board and Senior Executives From a Cyber Nightmare: D&O Insurance for Cyber Claims

Regulators have expressly warned that organizations must be proactive and dedicated to minimizing cyber risk to themselves and their stakeholders. Accordingly, investigations and litigation targeting senior company executives have cropped up. Ensure you have insurance protection for your executives. Explore key directors and officers (D&O) insurance coverage considerations, from point of purchase to point of claim. Know what to expect from crime, property, general liability and specialty cyber insurance policies.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Relate the intensity of cyber risk to value of insurance protection for executives.
  • Guide a potential cyber risk claim through the D&O insurance process.
  • Anticipate the interplay of D&O insurance with other insurance policies after a cyber event.
Speakers:
  • Scott Corzine, Senior Managing Director, Ankura Consulting Group, LLC
  • Joshua Gold, Shareholder, Anderson Kill
Risk-Resistant Cultures: Embedding Risk Awareness into Organizational Strategy and Process

The common failure to fully comprehend and manage risk suggests that organizations often misjudge the significance of obvious risk factors and orient risk management decisions toward desired outcomes. Does your organization suffer from a bias that skews risk management decision making? Explore how organizational culture often detracts from your responsibilities. And find strategies for implementing and embedding rigorous risk analysis and risk treatment processes into organizational culture to counter this.

Room: 113A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Assess if your organization suffers from bias in risk management decisions.
  • Characterize the impact of organizational culture on risk acceptance or avoidance.
  • Identify strategies to embed rigorous risk analysis and risk treatment into your organizational culture.
Speakers:
  • Raymond Monteith, Senior Vice President, HUB International
Securing the Paper Trail: Funding Sources for the Public Risk Professional

Reimbursements provided through insurance and federal disaster assistance programs can help your organization quickly recover from the effects of a disaster. Getting those recovery funds, however, is not cheap. Assess the most stringent cost substantiation requirements for insurance and federal disaster assistance programs. Discuss required information and documentation for different types of costs. Consider best practices for proactive documentation management.

Room: 123
Category: Public Risk Management (PRM)

Learning Objectives:
  • Outline cost substantiation requirements associated with insurance and federal grant claims.
  • Integrate into your program best practices for policies and procedures associated with cost substantiation.
  • Anticipate the consequences of failing to meet the documentation requirements for federal grants.
Speakers:
  • Mari Tyrrell-Simpson, Risk Manager, University of California, Santa Barbara
  • James Caesar, Emergency Manager, University of California, Santa Barbara
  • Reena Panchal, Senior Manager, Ernst & Young
Ten Essential Steps to Maximize Your Insurance Claim

Getting a full insurance recovery after a loss takes more than buying the right policies in the first place. Follow a roadmap through the claims resolution process, from giving notice—early, broadly and often—to fully documenting the settlement. Review key topics: quantifying losses, avoiding standstill agreements, setting target demands and negotiating a claim. Determine how you can align incentives with your insurers— such as full, prompt documentation of a claim—to expedite settlement.

Room: 117
Category: Claims Management (CLM)

Learning Objectives:
  • Visualize the entire process of getting your claim favorably resolved.
  • Set up the incremental steps that lead to resolution.
  • Work out ways to expedite your next claims process.
Speakers:
  • Marti Dickman, Vice President, Risk Management, Advanced Disposal Services
  • Robert Horkovich, Managing Partner, Anderson Kill
The Internet of Things: Why Should I Care?

Explore the internet of things (IoT) and its potential impact on governments, businesses and the property and casualty insurance industry with easy-to-understand explanations. See how business value and organizational competitiveness can be gained and new risks generated. From cyber breaches to property coverage and product liability, think about risks and enterprise risk management in a new way. Reassess a decentralized approach in favor of an enterprisewide program to address IoT risks. This session is hosted by RIMS Silicon Valley Chapter.

Room: 118AB
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Watch for industry expert predictions for IoT.
  • List the key risks of IoT adoption.
  • Create a plan to leverage IoT to mitigate existing risk.
Speakers:
  • Brent Rieth, SVP Team Leader Professional Risk, Aon Risk Solutions
  • Lora Figgat, Risk Manager - Liability, Avaya, Inc.
The Revised COSO ERM Framework: So What’s New?

COSO has proposed a new ERM framework that more closely aligns risk with strategy and performance. Hear from two participants in the revision on what this means for the future of risk management. This session is hosted by the Enterprise Risk Management Committee.

Room: 119A
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Understand the changes coming to the COSO ERM Framework.
  • Learn how the development of ERM has affected the COSO Framework.
  • Gain a greater understanding of how to apply the new Framework.
Speakers:
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
  • Carol Fox, Vice President Strategic Initiatives, RIMS
The Risk Revolution: Disrupt the Status Quo

What does commoditization have to do with you and your organization? Everything. When the consumer's decision is focused on the offering rather than an organization’s quantifiable distinction, ferocious price competition strikes—and lower margins and profits follow. In light of more industries and organizations commoditizing, focus on the impact of commoditization on you and your team. Realize the insidious effects and how they can be combated with imagination, originality and a diversity of perspectives.

Room: 116
Category: Career Development (CAD)

Learning Objectives:
  • Look for the three dangerous traps of commoditization.
  • Bring back to your organization a six-step process to move beyond commoditization.
  • Make plans to elevate the perception of the value you generate using the risk management process.
Speakers:
  • Veronick Marcotte, Vice President, Tembec Inc. and Subsidiaries
  • Scott Addis, President/Founder, Beyond Insurance
Value-Based Risk Management Governance and Strategy

Approximately 50 percent of organizational risk is on the revenue line. Review a time-tested risk management governance model that allows you to holistically manage this risk. Prepare to identify operational risks to cash flow, prioritize risk mitigation initiatives, oversee progress, measure performance, resolve cross-organizational issues and anticipate emerging risks. Seek results that improve operations and income and examples of great success.

Room: 118C
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Weigh the benefits of more effective risk management governance in your organization.
  • Detail the function of a 90/90 risk management executive committee that meets every 90 days for 90 minutes.
  • Assemble tools that directly impact risk performance.
Speakers:
  • Rich Dwyer, Sr. VP Corporate Affairs & Enterprise Risk Management, Kent Corporation
  • James Blair, President, Integrated Risk Management Solutions, LLC
1:45 pm - 3:15 pm
Green Beans and Ice Cream: The Recipe for a Culture of Commitment

Insert positive reinforcement into your management system. Explore how leaders’ voluntary extra efforts stimulate the power of positive behavior modelling. Justify how this role modelling can be the basis of your company culture. Uncover how it helps you attract and retain high-performance employees as well as achieve long-term improvement among low-performance employees. Hone in on the mechanisms you need for successful behavior-based recognition programs. And consider overlooked areas where you can apply that success.

Room: 113BC
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Define positive reinforcement and its correlation with safety and profitability.
  • Identify your employee types—compliant, noncompliant or committed—and their drivers.
  • Distinguish reinforcements that inspire employee commitment and engagement.
Speakers:
  • Bill Sims, Jr., President, Bill Sims Company
1:45 pm - 3:45 pm
Change Champions: Women and Diverse Leaders Influencing Across Organizations

You can influence a broad range of stakeholders to affect change in your organization. Learn to address the human element—the greatest risk to your vision of risk management program success. Review the ten steps in a change management implementation methodology: define the change, build change agents, assess the climate, sponsorship, change approach, target readiness, communications, reinforcement, cultural fit and prioritization. Through workshop exercises, practice change management techniques.

Room: 115BC
Category: Career Development (CAD)

Learning Objectives:
  • Assemble methods to influence key stakeholders based on success by women and diverse leaders.
  • Contrast the differences between communication and implementation for influencing behavior change.
  • Apply a change management implementation methodology to your common program challenges.
Speakers:
  • Sherry Hersey, Marketing Strategy Lead, Business Insurance, Travelers
  • Keswic Joiner, Director of Risk Management, MN State Colleges & Universities
  • Debbie Goldstine, SVP, Excess Casualty Practice Leader, Lockton
  • Letisa McKenzie, Director, Risk Management, Mary Kay Inc.
Construction: A Complex Industry

Sort through the complexity of wrap-ups—owner-controlled insurance programs and contractor controlled insurance programs. Learn how they improve overall coverage and achieve premium savings. Look at current trends in their use for risk transfer. Consider best practices for customization, such as defining extended completed operations and consequential damages for owners and general contractors. Sift through regulatory compliance, such as the Silica Rule. And demystify surety bonds so you know what they will and will not do.This session is hosted by RIMS San Diego Chapter.

Room: 111AB
Category: Industry (IND)

Learning Objectives:
  • Differentiate surety and insurance.
  • Choose best practices for using different wrap-up solutions.
  • Qualify the benefits of bonding for construction projects.
Speakers:
  • Cheryl Berman, Risk Manager, The Brady Companies
  • Ted Dann, Real Estate Practice Leader, Hanover Stone Partners
  • Matthew Rosenberg, Principal, Rosenberg & Parker
Higher Education Risk Management Industry Session: The Evolving Portfolio of Risk

Institutions of higher education face an ever changing risk portfolio—cyber risk, commercialization and technology transfer, compliance, aerial vehicles, crowd funding, service animals. What risk tops your register? Join the University Risk Management & Insurance Association (URMIA) for an interactive discussion of risk. Hear from a panel of experts representing the higher education industry spectrum and discover best practice for your top concerns.

Room: 109B
Category: Industry (IND)

Learning Objectives:
  • Assess your risk concerns against the experience and expertise of other higher education risk managers.
  • List developing changes to the risk profile of higher education institutions.
  • Assemble strategies to address emerging risk.
Speakers:
  • Kathy Hargis, Director, Risk Management, Lipscomb University
  • Lisa Zimmaro, Assistant Vice President, Risk Management & Treasury, Temple University Health System
  • Craig McAllister, Director, Risk Mgmt. & Insurance, Cornell University
Real Estate Industry Session

Join an interactive discussion of current issues and trends within the real estate industry. Explore: contractual risk transfer and indemnification; tracking certificates of tenants, vendors, contractors and other third parties; construction risks and construction defect litigation; catastrophe exposures, such as earthquake, wind and flood; environmental issues; and claims management. Using a case study, look at the matters that affect you and your colleagues most and share knowledge and experience.

Room: 112AB
Category: Industry (IND)

Learning Objectives:
  • Adopt current risk management best practices for the real estate industry.
  • Anticipate the next real estate industry developments.
  • Get networking experience and advice from your peers
Speakers:
  • Jeremiah Welch, Partner, Saxe Doernberger & Vita, P.C.
  • Gregory Woodman, Risk Manager, iStar Inc.
  • Lori Agee, AVP, Risk Management, Duke Realty Corporation
  • Jason Mezyk, Vice President of Risk Management, First Industrial Realty Trust, Inc.
Spencer-RIMS Risk Management Challenge Presentations Final Round

Witness the next generation of risk management and insurance superstars as they compete in the final round of the Spencer-RIMS Risk Management Challenge. Undergraduate students studying risk management and insurance will present their risk management solutions to this year's case study and compete for cash prizes.

Room: 120C
Category: Industry (IND)

Speakers:
  • Laura Langone, Senior Director, Risk & Insurance, PayPal, Inc.
Where in the World? International Risk Professionals Roundtable

Share strategies and practical tactics for dealing with international exposures. Find out how your colleagues are creating a more cohesive insurance and risk management approach in a seemingly fractured regulatory environment. Join your peers from around the globe to discuss these and other perplexing issues and potential solutions. This session is hosted by the International Committee. (RIMS professional members only. Press is not permitted.) 

Room: 108B
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Leverage lessons from your peers to create solutions for your own organization’s risk dilemmas.
  • Grow your international network.
  • Find the experts on risk management topics.
Speakers:
  • Hans Berkers, Director Risk Management EMEA, Johnson Controls, Inc.
3:00 pm - 4:00 pm
2020 Vision: What Can We See?

Do you find yourself caught up in day-to-day tasks? Set aside critical time to address the broader picture, strategically, to improve performance. Look into the future to prepare for and anticipate what may be on the horizon. Explore: workforce diversity, technology, healthcare delivery models, data and information availability, political and legislation shifts, global pressures, the need for industry talent and training and emerging exposures. Energize and reinvigorate your current thinking.

Room: 118C
Category: Emerging Risks (EMR)

Learning Objectives:
  • Recognize how consumer needs and expectations are changing.
  • Identify ways developing technology will affect the workforce.
  • Outline global opportunities.
Speakers:
  • Michael Fenlon, Sr.Director, Corporate Risk Management, United Parcel Service
  • David North, President & CEO, Sedgwick, Inc.
  • David Stills, VP, Risk Management, Wal-Mart Stores, Inc.
A New Risk Equation: Ridesharing + Technology = Transformation in Transportation

America’s century-long love affair with the automobile may be ending. With access to ridesharing services, many drivers view transportation as a service. How does this affect your organization? Study the cost of risk and implications for employees, vendors and injured workers. Assess the impact of connected communication and ridesharing services on safe transportation of injured or ill employees. Determine how ridesharing can improve compliance and enhance efficiency and return-to-work.

Room: 108A
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Calculate the potential cost of risk of ridesharing for your organization.
  • Choose ways you can use ridesharing technology for non-emergent workers’ compensation transportation.
  • Look for areas where this technology can streamline your medical management of workers' compensation.
Speakers:
  • Joseph McCullough, Executive Vice President, One Call Transport & Language, One Call Care Management
  • Nadir Vissanjy, Director, Healthcare, Lyft
Choosing the Right Deductible and Retention Levels

Follow the process of risk optimization through a careful analysis of retention level and deductible options. Consider how you can use your insurer for recommendations and information that help you quantify the impact of your retention decisions. See how the final choice reflects both your attitude toward assuming increased financial exposure from higher deductibles and your organization’s financial ability to respond to retained loss. Examine the risk management concepts that help you complete the deductible analysis process.

Room: 120AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Apply lessons from risk-bearing appetite examples to your decision-making process.
  • Contrast the dynamics of financial analysis, loss forecasting and loss frequency versus severity.
  • Find ways to leverage your partners’ risk transfer potential through appropriate risk retention levels.
Speakers:
  • Michael Turk, Principal, EPIC Insurance Brokers & Consultants
  • Christopher Krepcho, Associate Director, Insurance & Finance, Florida League of Cities
Cutting-Edge Captives: How to Combat Hail, Hackers and Non-Human Drivers

Take a look at today’s fast changing risk management landscape, and the value of captives for self-insuring the most challenging nontraditional and emerging risks becomes evident. Using the auto industry as an example, examine risks such as climate change-induced hail storms, cyber attacks and self-driving cars. Get in-depth advice on controlling the risk management costs. Discover the financial incentives of captives. And see how they can help cover previously uninsured risks or those difficult to insure via the commercial market.

Room: 118AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Explain the components and workings of a captive.
  • Correlate a captive’s functions to the unique challenges of managing emerging risks.
  • Detail the costs, taxes and structure of captive set-up and management.
Speakers:
  • Alan Gier, Global Director, Corporate Risk Management & Insurance, General Motors Company
  • Brian Quinn, Managing Director, Granite Management Limited
Cyber Liability: Controlling Risk Through Contractual Indemnification and Insurance

Regardless of how secure your organization’s systems are, you may still face liability for your business partners' data breaches. From the client and vendor perspective, understand how indemnification provisions in vendor agreements allocate risk. Examine the type of insurance products available to cover the vicarious liability your organization can face from its business partners. Determine when a partner’s insurance will cover its contractually assumed liability.

Room: 121BC
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Measure the exposure your organization faces when a vendor experiences a data breach.
  • Construct contract language that limits data breach liability exposures.
  • Prepare negotiation strategies to get indemnification and hold harmless language into your agreements.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Alexander Tovitz, Director, Enterprise Risk Management, Horizon Blue Cross Blue Shield of New Jersey
Finding Coverage for Personal and Advertising Injury Claims Where You Least Expect It

When your organization is sued for breach of contract, patent infringement, unfair competition or tortious interference, you may not immediately think personal and advertising injury coverage applies. But judges have found certain allegations trigger an insurers’ duty to defend. Break down two recent federal opinions where insurers had denied coverage, but the courts ruled in favor of the insured. Know what to look for in order to establish coverage when the complaint against your organization may not make it obvious at first glance.

Room: 121A
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Discern which allegations may trigger your personal and advertising injury coverage.
  • Practice techniques that persuade insurers to accept coverage under personal and advertising injury.
  • Dispel myths about personal and advertising injury coverage and its exclusions.
Speakers:
  • Shiv O'Neill, Senior Counsel - Global Litigation, Cummins Inc.
  • Kimberly Winter, Attorney, Lathrop & Gage LLP
Franchisors: Navigating the Murky Waters of Franchisee Risks

Franchising has a long history that dates back to the 1800s. Today, there are anywhere from 750,000 to 900,000 franchisees in the United States. How do you, as the risk professional for a franchisor, manage the risks of the franchisor-franchisee relationship? Examine the challenges you face—brand, cyber, joint employer and day-to-day operational risks—the potential impact of legal issues and risk management strategies. 

Room: 125
Category: Risk Finance (RIF)

Learning Objectives:
  • Recognize the risks posed by franchisor-franchisee relationships.
  • Employ strategies that help you identify—and avoid or minimize—franchisee risks.
  • Evaluate risk transfer solutions for the franchisor.
Speakers:
  • Kristi Whistle, Senior Vice President, Marsh
  • Andy Steinbach, Director Global Risk Finance, YUM! Brands Inc.
  • Carrie Christie, Managing Partner, Rutherford & Christie LLP
Preventing Child Sexual Abuse in Youth-Serving Organizations

Get the critical information you need if your organization provides any type of services to children. Determine if your organization is responsible for daycare facilities, afterschool programs, athletics, student mentoring or other programs where adults interact with children in potentially unsupervised capacities. Create a system that stems the possibility child sexual abuse will occur in any of these situations.

Room: 123
Category: Public Risk Management (PRM)

Learning Objectives:
  • Recognize the scope of the problem of child sexual abuse.
  • Assess the implications of adequate pre-employment screening of people who will work with children.
  • Detail the elements of staff supervision in policies, procedures, training and facility design.
Speakers:
  • Norman Bates, President, Liability Consultants, Inc.
  • Sherie Comish, Claims Manager, Savage Services Corp.
Quantum of Loss: The Philadelphia Tea Party

The best risk management plan may not predict the strangest of circumstances, let alone provide a clear path to insurance recovery. Study a case study of a real event: At a reenactment of the Boston Tea Party, a fire breaks out and burns down a production plant, likely due to an explosive in tea. Focus on a formula and methodology to value and manage a large-scale, complex property and business interruption claim. Review the recovery process and gain new systematic ways of applying critical thinking to complex losses.

Room: 117
Category: Claims Management (CLM)

Learning Objectives:
  • Practice using the quantum of loss equation to drive the claims process to optimal insurance recovery.
  • Build a toolbox for identifying insurance policy gaps and applying best practices.
Speakers:
  • Erica Chaikin Filosa, Insurance Director, DTCC–New York
  • Stephen Truono
  • Daniel Torpey, Fraud Investigation & Dispute Services, Ernst & Young LLP
Risk Shrink: Exploring the Psychology of Risk

Do you overlook how your perception of threats affects response? A comprehensive view of risk requires two systems of thought—the analytical and the intuitive. Delve into the psychology of risk to better understand our relationship to threats and the human element of risk. Get the latest findings in behavioral risk research. Understand common fear factors and why our emotional perception often overrides fact or reason. Leverage the analytic and intuitive as complementary ways for evaluating risk.

Room: 119B
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Identify cognitive, behavioral and organizational challenges to risk management.
  • Rethink and reformulate your approach to risk management programs and communications.
  • Bring back new training and engagement techniques to your risk communities.
Speakers:
  • Hester Shaw, Internal Control Framework Director, GSK
  • Sean Murphy, CEO, Lootok, Ltd.
RiskMap 2017: Political Risk as a Strategic Enabler

Delve into an annual forecast of global business risk for the coming year. Study the major challenges and opportunities and a framework for understanding the major geopolitical and economic trends in 2017 and beyond. Work through case studies of these risks to determine how you can influence strategic decision making within your organization. Discuss how you can use geopolitical risk and related risk management tools to embed your input into the heart of the corporate strategy conversation. This session is hosted by RIMS Silicon Valley Chapter.

Room: 113A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Follow the five main global political, integrity and security risk trends for the coming year.
  • Prepare for the implications of the evolving risk landscape for your corporate risk management program.
  • Leverage tools and techniques to push risk to the top of the strategic decision-making process.
Speakers:
  • Darin Goodwiler, Chief Compliance, Risk, and Ethics Officer, CFA Institute
  • Iain Donald, Senior Partner and Americas Director for Global Risk Analysis, Control Risks
Small Wonder: Bermuda’s Supersized Impact on the World of Risk

A presentation by the Honorable Michael Dunkley, Premier of Bermuda, detailing the British overseas territory’s larger-than-life role, past and present, on the world stage. From its historic 17th-century connections with America’s birthplace at Jamestown and its role as a U.S. base staging point for World War II and Cold War summits, Bermuda is also headquarters of this this summer’s America’s Cup and the world’s most critical property-casualty reinsurance center. Premier Dunkley will give an inside look at the successes and challenges of mid-Atlantic diplomacy, from to the Age of Discovery to Brexit, and how tiny Bermuda became a global risk management powerhouse.

Room: 114 Theater
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • A look inside the corporate culture that has made Bermuda a global risk management powerhouse.
  • Insights into the unique mid-Atlantic diplomacy challenges navigated by the leadership of one of Britain’s last remaining territories.
  • A history of U.S.-Bermuda relations—and how that heritage has helped forge the world’s most important property-casualty market and one of the top three risk transfer centers.
Speakers:
  • The Hon. Michael Dunkley JP, MP, Premier of Bermuda, Premier of Bermuda
Stop Employment Risk at the Source: Are You Hiring Costly Problems Without Knowing It?

You try to prevent the hiring of high-risk employees, but drug testing, background checks and credit checks— limited in effectiveness to begin with—have come under increasing regulatory scrutiny. Examine the surge in class action litigation based on gathering criminal history through third-party consumer reporting agencies. Find a path through the legal hurdles at state and local levels. See how you can reduce hiring risk by teaming with human resources to install integrity testing as an alternative way to avoid high-risk applicants.

Room: 124
Category: Risk Control (RIC)

Learning Objectives:
  • Link the science of integrity testing to the honest applicant answers it generates to behavior questions.
  • Correlate U.S. Equal Employment Opportunity Commission requirements with integrity testing procedures.
  • Prove integrity testing’s value in reducing workers’ compensation and other costs with validation studies.
Speakers:
  • Craig Nelson, Senior Vice President, Corporate Risk Solutions, LLC
  • Stacy Shields, Vice President of Risk Management, TrueBlue, Inc
Tales from the Cyber Trenches: Lessons Learned From Claims That Were Paid

Does cyber insurance actually pay claims? What should you expect when submitting claims, working with claims handlers and trying to get resolution? From easy claims through headline-grabbing regulatory events, find out more about dealing with the insurance company, vendors and counsel. See how unexpected coverage limitations for complicated and emerging claims can be resolved. Join a discussion about the potential impact of the terms and conditions offered for when the time comes to renew your program. (Press is not permitted)

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Assemble best practices for working with a cyber insurance carrier on a complicated claim.
  • Decipher coverage limitations and how insurance companies view coverage for emerging risks.
  • Isolate terms for consideration to maximize the probability of getting complicated claims covered.
Speakers:
  • Scott Godes, Partner, Barnes & Thornburg LLP
  • Andrew Weisman, Managing Director, Global Head of Risk & Insurance Mgmt., Morgan Stanley
The Aging Workforce: Leveraging Opportunity Within the Insurance and Risk Management Field

Get highly practical advice for better positioning yourself to capitalize on the opportunities created by changing demographics. Gain from carrier, broker and corporate risk management insights into the possibilities of an aging workforce. This session is hosted by the New York Chapter.

Room: 116
Category: Career Development (CAD)

Learning Objectives:
  • List skills, abilities and experience you need to develop.
  • Choose ways to demonstrate your value and make yourself more marketable.
Speakers:
  • Michael Mulray, Chief Underwriting Officer, Everest Insurance North America
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • Michael Tannenbaum, Founder & Managing Partner, Key Strategies LLC
Three’s a Crowd: Understanding and Optimizing an Insurer's Duty to Defend

Although out of every claim dollar, 55 cents is paid for the defense of claims, the benefits of the duty to defend are often overlooked and misunderstood. Take a look at the tripartite relationship between policyholder, insurer and defense counsel created by an insurer’s duty to defend. Explore that duty and the respective obligations that arise. Examine conflicts of interest, a policyholder’s right to control its own defense and the propriety of insurer-imposed billing guidelines.

Room: 119A
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Define the scope of an insurer’s duty to defend.
  • Incorporate into your claims management program ways to maximize insurer-provided defense benefits.
  • Apply best practices for dealing with conflicts of interest and insurer billing guidelines and restrictions.
Speakers:
  • Lee Epstein, Member, Weisbrod Matteis & Copley PLLC
  • Debra Shore, Risk Management Attorney, Pennsylvania Real Estate Investment Trust
4:00 pm - 5:00 pm
Marketplace Exhibit Hall Networking Break: The Fizzy Tizzy

TBD

Room: Exhibit Halls B-E
Category: Networking Event

7:00 am - 8:00 am
Student Breakfast (STUDENT MEMBERS ONLY)

PLEASE DO NOT SIGN UP FOR THIS EVENT IF YOU ARE NOT A STUDENT MEMBER.

Room: 103BC
Category: Networking Event

7:30 am - 9:30 am
RIMS Risk Manager of the Year Award Breakfast and Panel

Risk Managers of the Year Talk High Performance Risk Management This session will share the various ways successful risk managers tell their story and gain deeper commitment to their strategies Join four experienced and accomplished risk leaders as they engage in a vibrant discussion and interaction with the attendees where the latest risk related issues and trends affecting many organizations yet often in different way. Each of the panelists were selected Risk Manager of the Year for the significant accomplishments achieved and secured for their organization. Take advantage of the more than 100 years to of highly varied experiences these recognized high performance risk leaders have had and take learning's and insights back to your organization that will put you in a position to be more influential and respected as you strive to make meaningful and even game changing contributions to the success of your firm. Topics covered will come straight off the pages of the business and trade press right up to the date of the conference and reach back into times and events where unusual and yet challenging circumstances press even the most experienced and capable risk leaders to the make good if not great decisions.   

Room: Millennium Ballroom, Loews Philadelphia Hotel
Category: Networking Event

Speakers:
  • Benjamin Evans, The University of Pennsylvania
  • Scot Schwarting, Director, Risk Management, Whirlpool Corporation
  • Juliana Keaton, Director of Insurance, CSX Corporation
  • Richard Roberts, Director - Risk Management & Employee Benefits, Ensign-Bickford Industries, Inc.
8:30 am - 9:30 am
Big Data: Connecting Risk Insights to Business Strategy

In a digital world, you swim in a sea of data. Use it to gain insight into your risks and inform business strategy. See how you can monitor risks and opportunities, shape the regulatory landscape and enhance decision tools with science-based business intelligence. Explore the extraction of metadata from peer-reviewed scientific articles to describe the chemicals, products, substances and processes of companies and industries. Weigh strategic business decisions with knowledge of emerging risks to identify, assess and manage those risks.

Room: 118AB
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Relate science to risk, regulation and litigation.
  • Access scientific knowledge and inform decisions with it using data science.
  • Consider data science approaches to harnessing internal and external data to enhance decision making.
Speakers:
  • Bob Reville, President & CEO, Praedicat
  • Anna Pierce, EHS & Enterprise Risk Manager, General Electric Company
Communication: Taking Your Insurance Risk Department to the C-Suite and Beyond

Have you heard senior leaders comment: I don’t know what they do. How do I know we get what we pay for? Is our insurance program market competitive? Break out of this negative perception box by focusing on your communication styles. As the only one in your organization who speaks insurance, flex your communication style to meet others’ needs. Learn to proactively communicate with leadership, the C-suite and the board. And appreciate the importance of key stakeholders who advocate for the risk function when you are not present.

Room: 119A
Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the pitfalls that you may stumble upon when communicating to senior management.
  • Structure a plan for effective, frequent discussions with senior leadership.
  • Compare communication methods that focus on renewals, policy purchases, claims and staffing needs.
Speakers:
  • Mark Millard, Principal, EPIC
  • Michael Tannenbaum, Founder & Managing Partner, Key Strategies LLC
Current Efforts to Modernize International Insurance Program Regulation

There is real need for global insurance solutions for global corporations. The trend toward particularizing insurance regulation, however, strikes a discord with these cross-border needs. Prepare to face conflicting laws, regulations and tax requirements that render the delivery of sustainable international insurance coverage almost impossible. Review regulatory, legal and tax issues associated with international programs. Find solutions today, while the industry modernizes for tomorrow.

Room: 118C
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Summarize the regulatory, legal and tax issues your organization’s international program faces.
  • Categorize typical international program structures and approaches.
  • Keep up-to-date with regulators’ developing initiatives to modernize global regulations.
Speakers:
  • Petra Riga, Head of Distribution, EMEA, Zurich Commercial Insurance
  • Judith McInerny, Director, Risk Management, Corning Incorporated
Ebola. Zika. Is Your Organization Ready for What Comes Next?

New and emerging disease exposures constantly threaten the workplace. Consider the importance of a communicable illness plan that responds to any outbreak. Address how you should monitor for outbreaks. Study the triggers that determine when to move from one plan phase to the next and coordinate the associated actions. Prepare for difficult decisions about stockpiling supplies, vaccines and antivirals. Look at human resource policy amendments, communication, employee training and stress tests for your plan.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Assemble the building blocks of a communicable illness plan.
  • Itemize the policy decisions that will have to be made during an outbreak.
  • Align plan activation triggers with monitoring directives.
Speakers:
  • Suzanne Rhulen Loughlin, Founder/ EVP/CAO, Firestorm
Revising ISO 31000: A Standards Development Perspective

National standards bodies have been working to revise the ISO 31000 international risk management standard over the past two years. Harmonizing viewpoints from experts globally and understanding language nuances are but two of the challenges delegates face in such an undertaking. Gain insight of these varying perspectives and the main revisions proposed the U.S. from the head of the U.S. delegation. This session is hosted by the Enterprise Risk Management Committee. 

Room: 117
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Understand the changes being proposed for ISO 31000.
  • Learn how the development of ERM has affected the ISO standard.
  • Gain a greater understanding of what goes into a standard’s revision.
Speakers:
  • Erike Young
  • Carol Fox, Vice President Strategic Initiatives, RIMS
SRM: Innovation's Best Friend?

Rapidly changing technology, industry consolidation through M&A, and global forces such as political instability and climate change. To stay ahead of these challenges and thrive in the 21st century, it seems that organizations need to innovate faster than ever. SRM practitioners can (and should) be part of innovation. Come to this session to learn about the leading examples of SRM/innovation collaboration, and about how your program can keep your organization competitive in an uncertain world. This session is hosted by the Strategic Risk Management Development Council.

Room: 119B
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Learn how companies try to see the waves of innovation and disruption coming at them
  • See how companies report on innovation
  • Learn how organizations tie SRM and innovation together
Speakers:
  • Monica Merrifield, Vice President, Risk Intelligence, YMCA of Greater Toronto
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
  • Darlene Holowachuk, SVP Operations-Employment and Community Programs, YMCA of Greater Toronto
Strategic Risk Management: What the Future Holds

What does the future hold for risk management? In recent years innovations in ERM and SRM have greatly expanded what risk management practitioners can accomplish in their organizations. This session will review the gains we've made as well as look into what the next 10 years hold for SRM as a competitive advantage. This session is hosted by the Strategic Risk Management Development Council.

Room: 121BC
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Review the recent changes that have come to the field of risk management.
  • Develop understanding of the forces shaping the field
  • Confidently plan for where the discipline is headed and the value that can bring to your organization.
Speakers:
  • Allan Smith, Sr. Manager, Operating Risk and Risk Review, Paychex Inc.
  • Karen Avery, Partner, PricewaterhouseCoopers LLP
Taking the Risk Out of Talking Risk

Have you met with your boss, executives, middle management or line employees to talk about risk, but the room falls silent? Get practical tools and tactics to get people to speak up. Discuss how you can boost your enterprise risk management (ERM) practice by generating a common understanding of true risks, mitigations, triggers and implications. Explore creating a safe environment where participants feel comfortable and empowered to share their areas of expertise and intelligence.

Room: 120C
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Trace increased open communications to ERM successes.
  • Prepare tactical methods to create risk conversations.
  • Integrate three risk assessment tools into your ERM program.
Speakers:
  • Jody Gentemann, Director Risk Management & Business Performance Partner, Ecova, Inc.
  • Donna Tyner, Corporate Risk Manager, The Greenbrier Companies, Inc.
The Risk Management Journey for the On-Demand Economy

Walk through a risk profile roadmap of the on-demand and sharing economy—from start-ups to sustainable companies. How will you manage the volatility and risk treatment strategy? What is the impact of an on-demand economy day-to-day operations—lodging, transportation, fuel delivery, food delivery and maintenance? Are insurance market and risk management solutions adapting to the flexible and fast-paced nature of digital companies? Get short- and mid-term perspectives, and share you own.

Room: 121A
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Rank key roadblocks in the on-demand economy maturity process.
  • Consider methods to manage exposures in an on-demand economy service partnership.
  • Determine underwriting challenges you will face in your efforts to cover these new risks.
Speakers:
  • Carolyn Yashari Becher, Co-Founder & Head of Policy and People/General Counsel, HopSkipDrive, Inc.
  • Jose Heftye, Managing Director, Marsh
The Superstorm of Cyber Events: Coming to a Grid Near You

A devastating cyber attack is likely on its way. What will the superstorm of cyber attacks look like? Discuss the likelihood, timing, scale and impact of a catastrophic—and possibly state-sponsored—cyber disruption that affects hundreds or thousands of organizations. Consider widespread loss of internet access, failed financial systems and a compromised power infrastructure, along with the strengths and shortcomings of national and local response capabilities. Decide how you will identify and mitigate these risks.     

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Categorize the threats, risks and likely targets of a widespread cyber attack.
  • Compare how public agencies, industries and individuals will likely respond to a large-scale cyber attack.
  • Adapt strategies for addressing and limiting the business operation risks in the event of a cyber attack.
Speakers:
  • Scott Stransky, Verisk Analytics
  • Martin Frappolli, Senior Director of Knowledge Resources, The Institutes
Tragic Lessons Learned: Best Practices to Prevent Workplace Violence

Those who do not remember the past are condemned to repeat it. In fact, too many times, investigators of workplace violence discover red flags missed and warning signs ignored. Review the patterns of behavior a worker exhibits before a tragedy happens and the mitigating factors that lead to a mental breakdown. Look through case studies of a disgruntled worker, a fanatical extremist and a violent outside contractor. Be prepared to safely remove at-risk individuals before they spiral out of control and commit harm to others.

Room: 120AB
Category: Risk Control (RIC)

Learning Objectives:
  • Distinguish proper pre-employment screening to prevent employing a dangerous person.
  • Integrate best practices into your program to identify warning signs of current employees or vendors at risk.
  • Assess whether you have performed due diligence in alleviating the possibility of workplace violence.
Speakers:
  • Mario Pecoraro, CEO, Alliance Worldwide Investigative Group, Inc.
8:30 am - 10:30 am
Defying Disruption in the Captive Industry

Everywhere you look, you see economic disruption at work: Googling, Ask Siri, Uber. New and highly capitalized agents blow up historical business paradigms through the skillful deployment of technology and amazing predictive analytics. They also view risk as a strategic asset that promotes business change and drives profitability. Consider risk as capital, and your captive as the leading edge of a disruptive strategy. Explore how this disruptive energy may be experienced in the insurance and risk finance space.

Room: 124
Category: Industry (IND)

Learning Objectives:
  • Appreciate how captives become disruptive engines of change.
  • Recognize the balance between managing disruption and concentrating on core business.
  • Prepare to defy disruption with proactive techniques.
Speakers:
  • Steven McElhiney, President, EWI Re Inc.
  • Loren Nickel, Director, Business Risk and Insurance, Google, Inc.
  • Ward Ching, Managing Director, Aon
Government Contracting Industry Session

 Is your company in the business of providing products or services to the federal government? Are you frustrated by federal contracts? Compare notes with risk professionals about the most challenging topics you face. Examine Federal Acquisition Regulations (FAR) provisions that apply to risk management considerations. Understand how the scope of the Defense Base Act (DBA) has expanded for overseas federal contracts. Learn about trends in DBA claims and insurer reactions. Discuss unique civil liability risk mitigation strategies. This session is hosted by the RIMS Potomac Chapter.

Room: 108A
Category: Industry (IND)

Learning Objectives:
  • Identify the key risk-related provisions of FAR, including those that offer the best protection and those to avoid.
  • Recognize recent trends in DBA coverage and claims.
  • See how the Safety Act, government contractor defense and political question doctrine mitigate exposure.
Speakers:
  • Griffin Sole, Sr. Director, Risk Management, DynCorp International
  • Richard Johanson, Manager, Risk Management, General Dynamics Corporation
  • Raymond Biagini, Partner, Covington & Burling LLP
  • Bryan Salek, Vice President, Government Contracting Practice, Willis Towers Watson
Loss Forecasting: A Key to Communicating With Management and Driving Results

Understand the mystery behind loss triangles and loss development. See how these techniques are used by underwriters to establish loss projections. Consider how you can use them to better communicate with management and better negotiate with underwriters. Get hands-on with a case study that applies these concepts to your risk management goals.

Room: 115BC
Category: Risk Finance (RIF)

Learning Objectives:
  • Relate loss forecasting to the risk management process.
  • Decipher how underwriters and actuaries set pricing.
  • Frame big picture concepts and change-effecting actions with clear communications to management.
Speakers:
  • Peggy Brockmann, Director of Risk Management, Lightstone Group
  • Steven Sachs, EVP, Director Real Estate, Hotel and Gaming Practice, Willis Towers Watson
  • Ann Conway, Director, Willis Towers Watson
Retailer Risk: The Journey to TCOR

Retailers continue to reinvent to respond to new trends and customer preferences, tapping into the explosion of multichannel customer interaction. Examine the changing risk landscape and your continuous improvement journey in total cost of risk (TCOR). Explore how to use analytics and big data to understand your unique exposures. And gain tools to mitigate volatility, enhance organizational resilience and protect the balance sheet from the unexpected.

Room: 108B
Category: Industry (IND)

Learning Objectives:
  • Evaluate the latest tools, metrics and benchmarks used by other retailers for continuous TCOR improvement.
  • Decipher how next generation analytics can benefit your retail operation.
  • Select emerging risk analytical tools.
Speakers:
  • Ben Von Obstfelder, Broker, Aon Corporation
  • Wallace Jones, Director Global Benefits & Insurance, Ashley Furniture Industries, Inc.
  • Lindsey Harris, Risk Manager, Dollar Tree Stores Inc.
  • Dorina Hertner, Director, Corp. Insurance & Risk Management, 7-Eleven, Inc.
Technology Industry Session: Building Communications Between CISOs and Risk Professionals

Boost risk management partnership and involvement by improving your understanding of how chief information security officers (CISO) and IT management typically approach risk. Examine information security organizational structures. Review how CISOs use internal and external resources. Explore how they identify and manage key information security risks. Improve communications to get input from your CISO. With better communication of your shared objectives, you can reduce economic and reputation losses.This session is hosted by RIMS Silicon Valley Chapter.

Room: 125
Category: Industry (IND)

Learning Objectives:
  • Assess IT security measures, tools and recovery plans.
  • Clarify how risk management adds value for your CISO with risk identification, mitigation and quantification.
  • Devise a plan to align objectives and increase cross-functional collaboration with all internal stakeholders.
Speakers:
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • John Schaefer, Director, Lam Research Corporation
  • Holly Daley, SVP, Complex Risk & Tech/Media/Telecom Practice, Willis Towers Watson
The Impact of Violence Against Police

According to the National Law Enforcement Officers Memorial Fund, from 2015 to 2016, the number of police officers shot and killed in the United States increased by 44 percent. Retaliatory violence directed at officers also jumped. Address how the increase of violence against law enforcement affects your public entity. Explore the challenges for new officer recruitment, insurance complications and costs, and training needs.

Room: 123
Category: Public Risk Management (PRM)

Learning Objectives:
  • Form a plan for risk management program evolution to address increased violence against law enforcement.
  • Choose training strategies to mitigate potential threats.
  • Adapt tactics that have proven to alleviate image perception issues and help attract new recruits.
Speakers:
  • Darryl De Sousa, Deputy Police Commissioner, Baltimore Police Department
  • Mark Walls, Vice President Communications & Strategic Analysis, Safety National
  • Barry Scott, Risk Manager, City of Philadelphia
Transportation Industry Session

Delve into how the withdrawal of major insurance carriers from the transportation market has forced risk professionals to creatively structure their liability programs. Determine where higher retentions in workers’ compensation and liability programs affect balance sheet reserves and the financial reporting requirements of discounting reserves to present value. Discuss the ways technology has changed the transportation industry, including the impact of vehicle crash avoidance and monitoring features on accident severity and frequency. The topics in this session have applicability to other industries. (RIMS professional members only. Press is not permitted.) 

Room: 111AB
Category: Industry (IND)

Learning Objectives:
  • Rate the pros and cons of different insurance program structures in a difficult insurance market.
  • Prepare proven responses to financial reporting requirements for your organization.
  • Evaluate technology in the transportation industry and its risk implications.
Speakers:
  • Chris Reynolds, Director of Safety & Security, Southeastern Freight Lines, Inc.
  • Gary Raymond, Lead, Risk & Insurance, Fedex Ground
  • Michael Geary, Director of Risk Management, Landstar System, Inc.
  • Rajesh Sahasrabuddhe, Partner, Oliver Wyman
9:45 am - 10:45 am
Basic Statistical and Financial Tools: What Can They Reveal About Your Risks?

Even without a statistical and financial background, you can use probability distributions and related statistical tools to analyze risk exposures. Apply net present value analysis to various risk financing plans in order to choose one that best meets your organizational objectives. Learn how to incorporate a capital charge for different risk retention levels in order to maximize your risk-adjusted return on capital. And share ideas for communicating the results to top management. This session is hosted by RIMS Silicon Valley Chapter.

Room: 118AB
Category: Risk Finance (RIF)

Learning Objectives:
  • Review basic statistical and financial tools applicable to risk management.
  • Practice techniques that assess your organizational risks and risk financing solutions.
  • Devise communications tactics to successfully justify risk financing decisions to your CFO.
Speakers:
  • Ron Fowler, Director, Oliver Wyman
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
Hackers Are After More Than Just Data: Property Coverage for Physical Damage and Business Interruption

Recent cyber attacks—including explosions at an oil pipeline and a steel mill—highlight the potential vulnerability of internet-facing industrial control systems. See where current cyber policies typically exclude coverage for property damage or offer insufficient limits to cover the magnitude of business interruption losses that large industrial companies may assume. Take a look at new cyber insurance products for property damage and business interruption. And consider potential coverage under your traditional property policies.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Describe the risk of physical damage caused by a cyber attack.
  • Summarize the insurance industry’s position on coverage for physical damage caused by a cyber attack.
  • Evaluate a traditional property policy for coverage of cyber attack-inflicted physical damage.
Speakers:
  • Michael Higley, Insurance Manager, Kansas City Power & Light
  • Alex Lathrop, Partner, Pillsbury Winthrop Shaw Pittman LLP
Is CSRM the New ERM? Exploring How Cyber Security Is Taking ERM to a New Level

In today’s global digital age, how can your organization embrace the pace of change and inherent risks brought on by rapid advancements in technology and mobile computing? Explore and discuss the emerging trend of cyber security risk management (CSRM) frameworks. Debate whether this could be your organization’s approach to enterprise risk management (ERM). Look through case studies of a global financial services firm and a leading international airport authority.

Room: 121BC
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Explain how cyber risk and security drivers create a new focus on risk management.
  • Apply a security-centric CSRM approach to the premise of your risk management plan.
  • Match CSRM best practices to ways you can optimize your current ERM program.
Speakers:
  • Christy Kaufman, Principal, Marsh & McLennan Companies
  • Michael Yip, VP Risk Management, Dallas/Fort Worth International Airport
Kill the Distractions, Save Your Employees

Distracted driving is a major cause of deaths on U.S. roads. Your municipal employees face the same multitasking dangers as every other driver. Learn to control this epidemic within your organization, beginning with a thorough understanding of the problem and its risk management implications. Consider how you can address the issue systematically. Explore strategies to avoid the pitfalls of driver distraction and put your municipality’s employees on the path to safer driving behaviors.

Room: 119B
Category: Public Risk Management (PRM)

Learning Objectives:
  • Dispel the myth of multitasking while driving with insight into how the distracted mind works.
  • Apply real world examples to your plans for building a distraction avoidance program.
  • Assemble the components for a campaign to raise awareness and drive changes in driving.
Speakers:
  • Timothy McCarty, AVP Risk Control, Trident Public Risk Solutions
  • Jennifer Stancil, Risk Management Specialist, New Hanover County
Managing Security Risk Using the New Unified Model for Cyber Security and All Security Risk

Break down the silos of security risk management to generate value for your organization. Look at how a consistent and single methodology to understand all security risks—multimillion-dollar cyber security events, fraud, active shooters, employee security and travel security—reveals how they form a part of the overall enterprise management of organizational risk. Recognize why a unified security risk management trend has emerged.

Room: 117
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Add a simple framework to govern and manage all security risk to your ERM plan.
  • Prepare to leverage resources where optimal to protect your organization from security-related events.
  • Measure the unified security model benefits in program effectiveness.
Speakers:
  • Steven Minsky, CEO, LogicManager, Inc.
  • Jeff Spivey, President, Security Risk Management, Inc.
Navigating the Potholes in Product Recall Insurance and Claims

See how careful planning—along with thorough enterprisewide risk assessments, sound compliance, crisis management and communications—can help you optimize a product recall claim settlement. Look at the role of product recall insurance to help address financial consequences, but also the danger of seeing this as a panacea. Prepare to find coverage gaps and shortfalls. Through case studies, get insight into improving risk management and recovery strategies for product recalls.

Room: 118C
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Characterize the state of the product recall insurance market.
  • Distinguish experts involved in a product recall claim and their roles.
  • Assess how pre-loss exposure value studies can help with both coverage and claim management.
Speakers:
  • Todd Gillman, Director, Aon Global Risk Services
  • James Keith, VP, EHS & Risk Management, TreeHouse Foods, Inc.
Reducing At-Work Travel Risks: A Case Study

See how high costs spurred one international entity to prioritize global fleet risk management. Examine its road safety committees, key performance indicators (KPIs) and fleet safety tool kit. Look at how travel safety was made part of its risk management standard. Discover a virtual risk manager—global support with local content. Go through gap analysis tools and standards for vendors and fleets. Consider its industry leadership outreach, benchmarking and information sharing. And review long-term global evaluations and local case studies.

Room: 121A
Category: Risk Control (RIC)

Learning Objectives:
  • Summarize the scale and scope of corporate road risks.
  • Select tools and techniques for improving corporate road safety.
  • Identify KPIs that help you evaluate compliance improvements that result from your road safety program.
Speakers:
  • Jim Noble, Director, Insurance and Commercial Services, eDriving Fleet
  • Andrew Bradley, Head of Group Risk Services, Nestlé
Safety and Security in Large Public and Private Events

Too many deadly shootings and bombings have occurred in communities across the United States. They have made providing safety and security for events a monumental responsibility. Be sure you are protecting targets with a complex, multidimensional effort involving risk management, insurance companies, political support, public safety, law enforcement and a commitment to preserving visitor security. Leverage risk management techniques to balance safety and security with the freedom to assemble. This session is hosted by RIMS Broward Chapter.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Establish which protection layers are required for your venues.
  • Defend the need for early involvement of law enforcement and other participants.
  • Practice techniques that have been successfully employed to ensure the best arrangements for security.
Speakers:
  • Elizabeth Guimaraes, Director, Risk Management, Nova Southeastern University Inc.
  • Roger Moore, Asst. Director, Risk Management, Broward County Bd. of County Commissioners
Strategic Risk 2.0: Quantifying Strategic Risks and Aligning Risk with Strategy

Expectations have changed: risk should be incorporated into strategic decision making. Traditional approaches to enterprise risk management, however, limit your ability to complete decision analysis based on a portfolio view of risks. Discover a quantified approach to strategic risk that enables fast, data-driven and risk-informed decisions with a clear roadmap to prioritize objectives. Learn how you can coalesce financial, operational and market data into predictive models to introduce a more sophisticated link between risk and strategy.

Room: 119A
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Distinguish the data that helps you quantify strategic risks.
  • Integrate a framework that aligns risk with strategy into your strategic risk management plans.
  • Adopt methods for addressing your organization’s bias.
Speakers:
  • Charles Alsdorf, Advisory Managing Director, Deloitte Financial Advisory Services LLP
  • Stephen Parrish, Director Enterprise Risk Management, Duke Energy Corporation
The Future of Medicare Set-Aside Allocations

Discover the implications for your organization of the Secondary Payer Advancement, Rationalization and Clarification Act (SPARC Act). Learn who is responsible for prescription drug costs and when they must be reimbursed. Consider the end results—savings to the federal government and prescription drug plans. Discuss the Center for Medicare and Medicaid Service’s (CMS) recent request for proposal and alert, which indicate that CMS is looking to review Liability Medicare Set-Aside (LMSA) proposals in the near future. This session is hosted by RIMS External Affairs Committee.

Room: 120AB
Category: Emerging Risks (EMR)

Learning Objectives:
  • Apply the implications of SPARC to your organization’s responsibilities.
  • Adopt undated guidance for LMSA.
  • Compile modern Medicaid Secondary Payer compliance best practices.
Speakers:
  • Roy Franco, Chief Legal Officer, Franco Signor LLC
  • Barry Dillard, Director, Claims Management, The Walt Disney Company
  • Cliff Connor, Vice President of Medicare Compliance, Gallagher Bassett Services
The Future Will Be Great, If We Are Ready

Technological breakthroughs continue at a breakneck pace—3-D printers, driverless cars, robots, drones, biometrics and Bitcoins. Focus on not only how to insure emerging risks, but what to insure. Are your new technologies products or services? Are they real or virtual property? How will the courts regard them? Whether as a manufacturer, seller or user of these new technologies, your organization needs you to be empowered with essential insight into the technological future, and its perils.

Room: 120C
Category: Emerging Risks (EMR)

Learning Objectives:
  • Trace technology advances in a number of high-impact areas.
  • Weigh the implications of legal and regulatory decisions for your technology.
  • Assemble best practices to prepare for privacy, product liability and employment technology risks.
Speakers:
  • Peter Roueche, Director, Enterprise Risk & Insurance, Eastman Chemical Company
  • Kate Browne, Senior Claims Expert, Swiss Re Corporate Solutions
10:00 am - 11:30 am
Managing Uncertain Terrain: The Intersection of International Strategic Planning and Enterprise Risk Management

Get ready to seize the opportunities and diffuse the uncertainties of foreign expansion by reconsidering the risks. Through a case study, discuss the inadequately considered strategic issues that arise from worldwide business growth. Prepare yourself to interpret the macro-level environment so you can understand and adjust to new rules. Integrate the enterprise risk management (ERM) function of organizational resiliency into your organization’s strategic plan to prepare for the known and unknown in globalization goals.

Room: 113BC
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Isolate the strategic concerns of both building in a new arena and playing the game there.
  • Review the political, legal, cultural, economic and foreign exchange issues you need to know.
  • Correlate the strengths of ERM with the intentions of your organization’s strategic plans.
Speakers:
  • Michael Zuckerman, Assistant Professor of Instruction, Temple University
  • Roger Kashlak, Professor of International Business, Loyola University of Maryland
10:00 am - 2:00 pm
Community Service Project in the Market Place Exhibit Hall

SuperSibs is dedicated to comforting, encouraging, and empowering siblings during their family’s battle against childhood cancer, so these children and teens can face the future with courage and hope. SuperSibs sends six sibling comfort and care mailings as well as parent toolkits and newsletters to enrolled families every year, containing age-appropriate support resources and fun activities. We will be completing various projects for the SuperSibs program, including assembling family support packs, and coordinating the various mailings and toolkits. 

Room: Exhibit Halls B-E
Category: Networking Event

11:00 am - 12:00 pm
Alternative Risk Transfer in the Postcrisis World

A protection gap for new risks has emerged—nearly 70 percent of these losses are not addressed by insurance. Examine the emerging nontraditional risks, particularly capital market opportunities for which insurance companies are not equipped. Review idiosyncratic opportunity analysis, regulatory considerations, stress testing of data and market comparable risk pricing. Compare wholesale funding and principal protected transactions. Walk through select opportunities, seeking the strengths and weaknesses in each. 

Room: 119B
Category: Risk Finance (RIF)

Learning Objectives:
  • Establish an approach to harness capital market risk opportunities.
  • Describe collateral management and independent valuation.
  • Identify correlations and stress-testing projections.
Speakers:
  • Scott Mezzo, Managing Director, Amherst Pierpont Securities
  • Jin Kang, Aon
Building Advanced Risk Strategies for Complex Organizations

A risk profile of regular change insists on quicker, more sophisticated responses. Insurance as a mitigation strategy is no longer the priority solution. Go beyond insurance considerations into areas of specialization outside your normal domain. Discuss ways you can navigate risk strategies and tactics that will satisfy key stakeholders and engage subject matter experts as partners. Prepare to achieve a truly responsive approach to manage growing complexities and threats to your organization’s mission and strategic plan.

Room: 118AB
Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Recognize signs that a more sophisticated risk strategy is needed and expected.
  • Discern the key components necessary for an effective response to growing complexity.
  • Prepare to design and deploy a risk strategy that improves your influence and long-term success.
Speakers:
  • Chris Mandel, SVP & Director, Sedgwick Institute, Sedgwick
  • Chris Burgee, Vice President Risk Management, Cast & Crew Entertainment Services
Comprehensive Workers’ Compensation Settlement Strategies

Follow a roadmap to settlement that can eliminate both workers’ compensation and employment-related liability not covered by exclusive workers’ compensation jurisdiction. Discuss structuring a settlement to include wrongful termination, retaliation and disability discrimination issues arising out of work-related injury claims. Explore ways to protect against Medicare Secondary Payer Act liability when Medicare pays for future injury-related medical treatment. Determine how to properly terminate employment.

Room: 116
Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Prepare yourself to tackle expanding legal exceptions to exclusive workers’ compensation jurisdiction.
  • Devise ways to preclude Medicare liability without the cost of a Medicare Set-Aside.
  • Contrast termination versus resignation in a workers’ compensation settlement.
Speakers:
  • Bill Morrow, Senior Partner, Morrow and Morrow
  • Bill Goldstein, West Region Claims Leader, Wells Fargo Insurance Services
  • Beth Savelli, Risk Manager, Swissport USA
Controversy Continues: Medical Marijuana in Workers’ Compensation

As of June 2016, medical marijuana had been legalized in half the U.S. states and the District of Columbia, and a majority of Americans support this change. As the push for legalization continues, explore the hailstorm of medical, legal and regulatory questions this brings. Hear about developments in states like New Mexico that have forced workers’ compensation programs to cover medical marijuana for injured workers. Determine whether you and your insurers may be called upon to cover such claims under your program. 

Room: 115BC
Category: Claims Management (CLM)

Learning Objectives:
  • Summarize the potential therapeutic value of medical marijuana, particularly in treating chronic pain.
  • Distinguish the complicating factors surrounding the medical use of marijuana in workers’ compensation.
  • Follow the currently proposed legislation to change marijuana’s classification.
Speakers:
  • Kevin Glennon, VP of Clinical Programs, One Call Care Management
  • Markie Davis, Risk Manager, State of Colorado
Cover Yourself With Wearables: Harness the Technology While Managing Its Risks

As fitness bands, smartwatches and embedded sensors become a routine part of business, you gain new access to data on health, safety and productivity. But these data collectors also represent significant risks—with variable accuracy among devices and lack of industrywide standards. Create a four-step plan for integrating wearables into your workplace, including assessing and addressing your technology needs. Examine how wearables can improve safety and productivity, but also how you can manage their risks. 

Room: 120AB
Category: Emerging Risks (EMR)

Learning Objectives:
  • Link different types of wearables to their uses, limitations and ability to enhance your safety efforts.
  • Learn to match your organization’s needs for wearable technology to the right devices
  • Integrate a four-step process for integrating wearables into your safety plan.
Speakers:
  • Alexi Carli, Vice President, Global Health and Safety, UPS
  • Eric Sachleben, Risk Control Services Manager, Liberty Mutual Insurance
Crowdsourcing-Cyber Risk Assessment

Topic to be announced. Registrants were asked to submit a topics of interest. The RIMS Annual Conference Programming Committee will reivew and make the final decision. Please check the RIMS mobile app for alerts and updates on topic selected.

Room: 108B
Category: Networking Event

Food Processing and Consumer Beverages

Join a roundtable debate on current issues related to food processing and consumer beverages, including insurance program structure, broker services and fees, benchmarking safety programs, workers compensation, loss prevention and food safety. Take the opportunity to network with new industry contacts. This session is open to those companies involved in food processing and distribution and beverage companies involved in soft drinks, wines, beer, distilled spirits, bottled water, juices, tea and coffee. (RIMS professional members only. Press is not permitted.) 

Room: 123
Category: Industry (IND)

Speakers:
  • Jeff Horner, Risk Manager, Hormel Foods Corporation
  • Roseanne Parans, Senior Director, Global Risk & Insurance, Cott Corporation
Management of Risk in the Public Interest: Guidance for Managers of Public Risk

Discover guidance and tools that support your organization’s responsibility to manage public risk. Review a guideline currently under development in Canada and give your feedback on the proposal. Study its background, definitions, foundational principles, premises on governance of public risk management and the elements of its public risk management framework.

Room: 117
Category: Public Risk Management (PRM)

Learning Objectives:
  • Summarize the multiorganizational and multistakeholder aspects of public risk management.
  • Correlate the roles, responsibilities and relationships between public risk stakeholders.
  • Discern the key foundational principles and elements of a public risk management framework.
Speakers:
  • Srikanth Mangalam, Founder and President, PRISM Institute
  • Maria Iafano, Director, UL Standards – Canada, Underwriters Laboratories Inc.
  • Awad Loubani, Director, Quality and Risk Management, Public Works and Government Services Canada
Moving Towards Centralization: Taking Control of Your Global Insurance Risk Program

The synergies of consolidating insurance risk programs can get lost amidst justifications—dissimilar operations or objections to risk program structure or control. But with centralization comes cost reduction, efficiency and coverage certainty. Can your organization afford to ignore it? Consider how you can optimize insurance purchasing, claims management, insurance vendor usage and staffing through centralization. Get the knowledge and tools to evaluate your decentralized function and make strides towards centralizing it.

Room: 119A
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Recognize if you fall into a decentralized or semi-decentralized insurance function.
  • Employ a process for evaluating the lost efficiency and excess costs of a decentralized risk function.
  • Incorporate into your program a framework for centralizing the insurance risk function.
Speakers:
  • Andreea Brezeanu, Manager, Risk Management, Ernst & Young
  • Mark Millard, Principal, EPIC
Non-Profit Industry Session: Moral Misconduct and Duty of Care

60 Minutes recently featured an exposé of this malfeasance, not as an incident but as a latent underlying systemic cancer. This public health issue is much broader than just the nonprofit sector but it is the third sector that needs to especially stand as a harbor of safe environments and live out its stewardship as champions of the underserved and exceptional. We encourage nonprofit leaders as well as corporate leaders engaged on boards to join us for this short, robust review of what all nonprofits, especially those serving children and the vulnerable, should be doing as beacons of light, hope and the future.

Room: 124
Category: Industry (IND)

Speakers:
  • Albert Fierro, President, AARP Andrus Insurance Fund, AARP
  • Peter Persuitti, Managing Director, Global Religious & Nonprofit Practice, Arthur J. Gallagher & Co.
  • Gregory Love, Attorney, LOVE & NORRIS
Strategic Resilience: Taking Your Seat at the Table

You can become a strategic advisor within the highest ranks of your organization. To elevate your career, however, you must understand senior executive concerns when it comes to organizational resilience. Broaden your comprehension of how the world—not just your marketplace—will evolve and the effect on your business. Analyze ways you can proactively evaluate critical emerging risk factors that may impact the success of strategic decisions. Polish your communication style to translate your risk insights to senior leaders and board members.

Room: 114 Theater
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Devise a framework that allows your organization to begin enhancing its strategic resilience.
  • Classify the type of information that can influence decisions and affect the strategic plan.
  • Acquire a compelling means to communicate risk management effectiveness.
Speakers:
  • Chris Johnson, Executive Vice President, FM Global
Terrorism Measures You Can Take: Lessons from Nice, Paris and Mumbai

Do you feel that the random nature of terrorism nullifies your efforts to prevent it? Nothing could be further from the truth. Learn to harden your facility and train your people to create significant improvements in the safety and security profile of your organization, all without changing its look or feel. Discuss the nature of terrorism and how to use this knowledge to make your company a less likely target.

Room: 118C
Category: Risk Control (RIC)

Learning Objectives:
  • Conduct an in-depth vulnerability and threat analysis.
  • Apply lessons learned from terrorism events to improve your organization’s safety and security.
  • Form a plan to shift your employees’ state of mind from helpless to empowered.
Speakers:
  • Chris Parker, Political Violence Kidnap & Ransom Underwriter, Beazley
  • Harry Rhulen, CEO, Firestorm
The Big Returns of Big Data Analytics for Managing Claims

Big data analytics can translate into big returns for you, particularly in the area of claims. See how various data science techniques—clustering, classification, text mining and social network analysis—can be used to detect fraud, assign complex claims and improve claims processes. Test the application of a predictive model to claims and compare the results with traditional methods. Share new ideas for communicating to top management the savings gleaned from claims analytics. This session is hosted by RIMS Delaware Valley Chapter.

Room: 121BC
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Identify opportunities created by big data analytics for managing claims.
  • Practice applying data science techniques to claims.
  • Calculate the potential savings generated by a claims analytics project at your organization.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Brannon Transue, AVP, Decision Support & Analytics, Aramark
The Continuous Evolution of the Internet of Things and Insurance Implications

The internet of things (IoT) gives any device the ability to communicate with others. Those connections magnify the circle of risk, creating points of potential compromise on the internet. Assess the contingent bodily injury and property damage loss risks of connected devices. Consider losses from session hijacking or interception of connected transportation or medical devices with remote monitoring. Question whether IoT will create the weakest link in your corporate network if security remains an afterthought.

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Prepare for the policy implications of specific risks created by IoT.
  • Use other companies’ loss experiences to shape your ideas for managing IoT risk.
  • Keep up-to-date on market appetite for IoT risks.
Speakers:
  • Denise Schlitt, Director, Global Risk Mgmt., NCR Corporation
  • Fredrik Motzfeldt, Willis Towers Watson GB Leader – Global Technology, Media & Telecoms Indust, Willis Towers Watson
Trending Now: #RisingCasualtyCosts

Although a great deal of attention is paid to cost control initiatives in the Workers’ Compensation and healthcare arenas, liability costs are escalating for many organizations. Learn from a panel of leading thinkers in the casualty risk space about what is to come in 2017. This session will discuss what is driving increasing claims and litigation costs as well as identifying emerging risks.

Room: 121A
Category: Emerging Risks (EMR)

Learning Objectives:
  • Opportunities to improve coverage, addressing emerging and growing risks
  • Strategies to keep leadership informed of new developments
  • Tips to become better prepared at negotiating upcoming renewals of coverage as well as how to better understand key exposures.
Speakers:
  • Alan Gier, Global Director, Corporate Risk Management & Insurance, General Motors Company
  • Morgan O'Rourke, Director of Publications and Editor in Chief, RIMS
  • Andrew Barberis, Global Claims Officer for Excess Casualty and Healthcare Professional Liabi, AIG
  • Anthony DeFelice, Casualty Practice Leader, Aon Corporation
When You Build, Should You Bond?

Construction is a volatile industry. If a contractor becomes insolvent and defaults on your construction project, the cost to complete can skyrocket. Take a look at how surety bonds—specifically, performance and payment bonds—can help your organization not only in the event of contractor default but in prequalifying contractors to reduce failure frequency. Know what to consider, such as bond form language and surety company ratings and T-listings. And review the claims process.

Room: 120C
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Determine the situations in which your organization may benefit from protection in the form of bonds.
  • Correlate surety ratings with a bond’s potential to protect your organization and its project.
  • Anticipate the claims process and the point at which a surety bond comes into play.
Speakers:
  • Chad Rosenberg, Principal, Rosenberg & Parker
  • David Dolnick, Risk Manager, The Brady Companies
11:30 am - 1:15 pm
Student Advisory Council Networking Lunch (STUDENT MEMBERS ONLY)

“PLEASE DO NOT SIGN UP FOR THIS EVENT IF YOU ARE NOT A STUDENT.”

Room:
Category: Networking Event

12:00 pm - 1:15 pm
Marketplace Exhibit Hall Networking Luncheon: An Amish Connection

TBD

Room: Exhibit Halls B-E
Category: Networking Event

12:30 pm - 1:30 pm
Transaction Liability Solutions Representations & Warranties Insurance and Tax Insurance: What Every Risk Manager Needs to Know

The rapid growth of Transaction Liability Solutions, including Representations & Warranties Insurance, reflects the value they are creating as critical tools for acquisitions and divestitures. While the use of Transaction Liability Insurance is often decided by folks outside the risk team, the risk professionals are uniquely positioned to help their organizations better understand how these insurance tools can be used, how to work with underwriting professionals, and how to get the best results from insurance markets. Aon will lead a panel discussion with Rafael Rivera, Manager of Insurance Programs at General Electric, on the principles of Transaction Liability Insurance, the insurance markets, the process, and claims. This is a unique opportunity for risk management professionals to learn how they can expand their capabilities and bring new value to their organizations.

Room: 110AB
Category:

Speakers:
  • Rafael Rivera, Mgr - Insurance Programs, General Electric Company
  • Peter Rosen, Partner, Latham & Watkins LLP
  • Matthew Heinz, Senior Managing Director/Co-Practice Leader, Aon
  • Gary Blitz, Senior Managing Director/Co-Practice Leader, Aon Corporation
1:30 pm - 2:30 pm
Achieving Balance: Mental Wellbeing and the Workplace

You recognize that physical injuries drive lost workdays and costs, but what about mental wellbeing and behavioral health? Stress, anxiety and depression are among the top factors driving absenteeism at the workplace, and tend to be undetected and underreported. Go through the research that proves how physical and mental health intertwine to affect performance and injury recovery. Using case studies, examine how a holistic workers’ compensation program balances these factors to benefit your employees and organization.

Room: 118AB
Category: Claims Management (CLM)

Learning Objectives:
  • Prove the impact mental health and wellbeing have on workplace productivity with statistics.
  • Quantify the scope of managing workplace mental wellbeing using recent trends.
  • Choose from proven strategies to support mental health at your organization.
Speakers:
  • Kimberly George, SVP, Corporate Development, M&A andHealthcare, Sedgwick
  • Dawn Watkins, Director, Integrated Disability Management, Los Angeles Unified School District
  • Scott Daniels, Director of Disability, Comcast
Blockchain Technology: What Is It and How Will It Affect You?

Blockchain technology—an online distributed ledger system for processing and monitoring transactions—could revolutionize the financial services and insurance industries. Discuss its essential elements. Focus on evaluating the risks posed by the implementation of this new technology and the challenges inherent in insuring them. Look at its potential to reduce fraud, automate claims processing and payments and create more accurate pricing.

Room: 120AB
Category: Emerging Risks (EMR)

Learning Objectives:
  • Describe the basics of blockchain technology.
  • Rank the risks posed by blockchain technology implementation.
  • Consider the advantages generated when insurers implement blockchain technology.
Speakers:
  • Jimmy Kirtland, VP, Corporate Risk Management, Voya Financial
  • Brian Scarbrough, Jenner & Block LLP
Brexit: A Threat or Opportunity?

A small majority—52 percent—voted for the UK to exit the Europe Union after 40 years membership in the European community. Was this simply a protest vote stoked by fear of immigration? Or was it an opportunity seized to extract the UK economy from the bureaucracy of the 28-member community? No one can be certain. As negotiations between the UK and EU formally commence on a two-year timetable, explore the reasoning and ramifications of Brexit.

Room: 114 Theater
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Consider the possible Brexit-related threats or risk to your organization.
  • Weigh options to mitigate the risks associated with the UK leaving the EU.
Speakers:
  • John Lloyd, Director, JLT Specialty Ltd
Commercial Property Cyber Insurance: Creating HPR Is Not as Complicated as You May Think

Unimaginable cyber threats lie out of sight. Direct threats and risks to suppliers and customers represent risks to your property and potentially your ability to do business. Take a highly protected risk (HPR) approach for holistic prevention. Ask and answer critical questions through this process to enhance your understanding of loss scenarios beyond direct experience. See how addressing these emerging risks like you do traditional threats allows you to develop an HPR program and competitive advantage. 

Room: 122AB
Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Contrast the results of holistic cyber risk prevention with those of risk transfer alone.
  • Get practical property risk solutions that thwart cyber-related damage to property and increase resiliency.
  • Leverage the interplay between first-party property and third-party cyber liability coverage.
Speakers:
  • Carmelina Borsellino, Vice President, Manager, Cyber Hazards, FM Global
  • Lisa Walton, Director of Risk and Insurance, JC Penney Company, Inc.
Develop a LatAm Risk Management Department

Companies throughout Latin America avoid identifying, acknowledging and insuring their risks. And aside from the banking and energy industries, the predominant corporate culture among those firms that do monitor operational risks consists of a short-sighted view within a department. Review the state of risk management in the region. Find ways you can transform risk management’s role into a leader of assessment for the broad exposures of the entire enterprise.

Room: 120C
Category: Career Development (CAD)

Learning Objectives:
  • Summarize the evolution of the business model in Latin America.
  • Demonstrate ways to alleviate the main challenges of deploying LatAm risk management departments.
  • Identify where you can find new opportunities in LatAm risk management departments.
Speakers:
  • Jorge Huntley, Partner & CEO, HJZ Abogados
  • Pablo Jugovic, CEO, RAM Consulting
Drone Trespass: Private Property Rights

Where do private property air rights end and federal airspace begin? Today, although new Federal Aviation Administration (FAA) rules govern small unmanned aircraft systems (UAS), state and local trespassing laws also apply. Take a look at private property rights of concern to all commercial drone operators in light of recent state and federal cases. Evaluate commercial drone operations’ risks and liability and how to manage claims risk mitigation.

Room: 119A
Category: Emerging Risks (EMR)

Learning Objectives:
  • Summarize recent drone trespass cases.
  • Identify safe harbors created by existing easements and municipal, state and federal law.
  • Detail the exposures to be considered when underwriting insurance for commercial drone operations.
Speakers:
  • Catherine Kroll, Vice President of Risk Management, DDR Corp.
  • Evan Jones, Partner, Landrum & Shouse LLP
Patents: The Problem, Opportunity and Strategy for Managing This Growing Asset Class

The economy has experienced a transition, from tangible to intangible assets. Today’s Fortune 500 company asset portfolio is largely composed of intellectual property (IP) and the regulatory environment governing this is growing in complexity and polarity. Travel the landscape of enforcement and infringement. Consider the perceived necessity of litigation to monetize intangible assets. Focus on how IP complicates contractual transparency and customer or vendor indemnification. And survey the latest IP insurance evolution.

Room: 119B
Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Gauge the risks associated with intangible assets.
  • Outline risk strategies you can implement to manage intellectual property risks.
  • Prepare comprehensive responses to intangible asset regulations.
Speakers:
  • Shawn Ram, National Technology Practice Leader, Executive Managing Director, Crystal & Company
Strategies to Manage the Pandora’s Box of Comorbid Conditions

A Pandora’s box of workers’ compensation perils is filled with the comorbidities that affect claim results. Get a medical inside look at today’s top comorbid conditions and how they affect workers’ compensation claims. Study proven strategies to contain these challenges—return-to-work initiatives with injured employee accommodations, weight loss and nutritional counseling and employee financial incentives. Realize the potential impact on costs, medical outcomes, employee absence, morale and productivity.

Room: 118C
Category: Claims Management (CLM)

Learning Objectives:
  • Look out for key comorbid conditions that impact injured worker recovery.
  • Trace lack of proper comorbidity management to complications and worst-case scenarios.
  • Adapt for your organization workers’ compensation strategies that have succeeded for other employers.
Speakers:
  • Eric Patten, Director of Clinical Management and Complex Care, One Call Care Management
  • Richard Graham, Director, Workers' Compensation, SEPTA
The Bottom Line: Return on Prevention

Become a more knowledgeable risk management executive and you can help your organization make the most of exploring new markets, accessing new suppliers and developing new business relationships overseas. Assess how global risk prevention plans can produce a significant return on investment, in particular when you consider failed assignment costs. Explore how your organization can mitigate health and travel security risks to not only meet its duty of care obligations, but also make sound commercial investments.

Room: 117
Category: Risk Control (RIC)

Learning Objectives:
  • Recognize key health trends that affect overseas staff.
  • Calculate the value of preparations that prevent costly international events.
  • Detail policies that safeguard your globally mobile workforce and reduce liability and costs.
Speakers:
  • Robert Quigley, Senior Vice President and Regional Medical Director, Americas, International SOS
  • Matthew Bradley, Regional Security Director Americas, International SOS
The Liberty Players: Disruption, Corruption and Interruption

The Liberty Players Theatre Company acquires a European technology company based in the UK with EU operations. On the eve of the opening night of “Jefferson,” a fire occurs in the London and Paris theaters. Production is suspended, pending investigations. Both special events and property insurers challenge the claims. Tour the world of special event coverage and policy overlap—including corporate and government investigations—as you document an insurance recovery to make the company whole.

Room: 116
Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Look for potential gaps in the claims process.
  • Weigh the insurance policy issues that may adversely affect your organization’s special event coverage.
  • Calculate the impact of Brexit on information sharing and data privacy in cross-border claims investigations.
Speakers:
  • Christine Schelble, Global Risk Manager, Lexmark International, Inc.
  • Allen Melton, Partner, Americas Leader - Insurance & Federal Claims Services, Ernst & Young LLP
Two Worlds Joined: Risk and Compliance

Companies are increasingly asking their risk leaders to move into areas traditionally outside the realm of insurance, claims and risk control. Learn how you can take on the responsibilities and the knowledge that come with new duties in governance, compliance, ethics and audit. See the worlds of nontraditional risk management and compliance in a clearer light. Find opportunities to become more comfortable in the governance and compliance disciplines.

Room: 121BC
Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Follow steps to increase your understanding of compliance.
  • Clarify the connections between risk and compliance.
  • Incorporate risk and compliance templates into your program.
Speakers:
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
  • Jennifer Santiago, Director Risk Management & Investigations, Novartis Pharmaceutical Corporation
1:30 pm - 3:30 pm
Aviation Industry Session

Address your risk and insurance challenges as part of an exciting, interactive panel discussion. Get a brief insurance market update and claims review. Discuss the risks you and your colleagues currently face and what is being done to mitigate them. Learn about risk management best practices for fixed-base operators. Address concerns related to the use of unmanned aircraft. Explore the application of enterprise risk management and safety management systems.

Room: 123
Category: Industry (IND)

Learning Objectives:
  • Detail the risk management issues airport operators face.
  • Describe the state of the aviation insurance market.
  • Review the year in claims.
Speakers:
  • Jeff Hollingsworth, Risk Manager, Port of Seattle
  • Esequiel Nathal, Risk Advisor, Charles Taylor Risk Services
  • Jerry Ruth, Sr. Vice President - Aviation, Chubb
  • Micah Skidmore, Attorney, Haynes and Boone, LLP
Family Owned Industry Session

Discuss the challenges particular to family-owned companies, such as handling global operations, combining a diverse risk portfolio and demonstrating the value of risk management. Examine resources—or lack thereof—communications and succession planning. This session is limited to risk professionals of private, family-owned companies.

Room: 111AB
Category: Industry (IND)

Learning Objectives:
  • Measure the adequacy of coverage for business units and family interests.
  • Find ways to protect family reputation.
  • Weigh the benefits and implications of using captives.
Speakers:
  • Julie Bean, Risk Manager, Chamberlain Group, a wholly owned subsidiary of The Duchossois Group, Inc.
  • Kevin Lehmann, VP, Risk Management, MacLean-Fogg Company
Financial Services Industry Session

Can you bank on your insurance? Hear from a panel of experts about the hottest market trends in the financial services industry. Explore the impact of distributed ledger technology, cyber risk, professional liability, crime and investment banking coverage. Walk through the top ten claims problems financial services institutions face. Discover best practices for enhancing your claims process. Share in the experiences of your peers and get valuable tips for maximizing your insurance recoveries.

Room: 108A
Category: Industry (IND)

Learning Objectives:
  • Summarize the latest trends in the insurance markets for financial services institutions.
  • Transform the insight and experience of your peers into risk management solutions.
  • Apply ten tips for claims handling.
Speakers:
  • Matthew Schlesinger, Partner, Covington & Burling LLP
  • Aaron Seiter, Insurance Executive, The PNC Financial Services Group, Inc.
  • Allison Barrett, Executive Vice President, Willis Towers Watson
Food for Thought: Managing Risk in the Changing World of Agriculture

In the transforming world of agriculture, you face challenges at every link of the supply chain: product liability for food safety, crop-spraying errors and environmental chemical contamination. Discuss the increasing risk and the risk management strategies deployed by one company to address these exposures. Join an interactive debate of the issues with which food producers and allied industries must deal, from food safety to pollution.

Room: 109B
Category: Industry (IND)

Learning Objectives:
  • Adopt effective risk management strategies for your agriculture industry risk management program.
  • Anticipate the challenges ahead for the agriculture industry.
Speakers:
  • Paul Lux, Associate Director, Navigant Consulting, Inc.
  • Angela Matherly, Risk Manager
  • William Harrison, Managing Director, Marsh LLC
  • Greg Benefield, Managing Director, Marsh LLC
  • Peter Gillon, Partner, Pillsbury Winthrop
Mining Industry Session 2017 Key Learnings from a Volatile Year

Mining companies continue be under strain from volatility in commodity prices. Continue your risk management education by exploring cyber security risk, the economic climate and the state of the insurance market for the mining and extractives industry. 

Room: 113A
Category: Industry (IND)

Learning Objectives:
  • Recognize the implications of cyber security risk for the industry.
  • Glean survival tips from risk management experts for the tough economic times.
  • Follow updates on the mining insurance wording initiative.
Speakers:
  • Anne Chalmers, VP, Risk & Security; Chair, Materials Stewardship Committee, Teck Resources Limited
  • Barry Mitchell, Director, Risk, Security & Loss Control, Teck Resources Limited
  • Patrick Walker, Risk Manager, Rio Tinto
Problem Solving Complex Litigation and International Regulatory Investigations

Take a look at complex litigation and complicated investigations and gain recommendations for cross-border operations. Discuss changing government and regulatory actions and the role of independent judicial arbitrators. Bring your questions on the dilemmas you face in complex litigation and international regulatory investigations.

Room: 121A
Category: Claims Management (CLM)

Learning Objectives:
  • Link changing government and regulatory actions to emerging risks.
  • Assemble tips on resolving complicated and intractable litigation.
  • Find ways to challenge the robustness of your international compliance program.
Speakers:
  • John Buretta, Partner, Litigation, Cravath, Swaine & Moore LLP
  • Walter Donaldson, Managing Director, Freeh Group International Solutions LLC
  • Wesley Dupont, EVP, General Counsel, Allied World
  • Andy Steinbach, Director Global Risk Finance, YUM! Brands Inc.
Restaurant Industry Session

The restaurant industry is under increased demand to deal with negative publicity from social media, pressures due to the economy, federal legislation, fluctuating commodities and labor costs. Join risk professionals from leading restaurant companies to explore strategic riskmanagement challenges. Be among the first to examine the annual claims benchmarking results. Participate in the survey in advance and receive a confidential report that compares your company’s results by segment. And network with fellow restaurant risk professionals.

Room: 124
Category: Industry (IND)

Learning Objectives:
  • Solutions presented to assist with Restaurant Reputational Risk.
  • Summarize hot topics and issues specific to the restaurant industry.
  • Compare your claims with those of other restaurant companies.
Speakers:
  • Charlotte Hulett, Director, Risk Management, Golden Corral Corporation
  • Al Rhodes, President & Senior Actuary, SIGMA Actuarial Consulting Group, Inc.
  • Kevin Velan, National Product Recall Broking Specialist, Willis Towers Watson
  • Brandon Sielen, National Product Recall Broking Specialist, Willis Towers Watson
Risk Management Tactics and Trends for Public Entities

Join members of the Public Risk Management Association (PRIMA) in a discussion of the biggest risk management issues that public entities face. Expand your understanding of best practices and trending topics related to workers’ compensation, crisis management, disaster recovery, fleet management, reputational risk and educating elected officials on the importance of risk management. Learn to demonstrate the value of your risk management program.

Room: 115BC
Category: Industry (IND)

Learning Objectives:
  • Evaluate solutions for your unique public sector risks and challenges.
  • Consider how to build a crisis management program that helps reduce exposures and speed recovery.
  • Find ways to work with community leaders to achieve your risk management goals.
Speakers:
  • Terri Evans, Risk Manager, City of Kingsport
  • Amy Pechacek, Director, Risk Management, Milwaukee County
  • Carleen Patterson, Managing Director, National Practice Leader, Aon Risk Solutions
  • Barry Scott, Risk Manager, City of Philadelphia
Utilities Industry: Today’s Hot Issues

Get up-to-date on the state of the insurance market for utilities. Review the new species of claims affecting utilities. Learn the benefits and costs of cyber insurance. Explore recent claims from the Aliso Canyon gas leak, Environmental Protection Agency liabilities and legacy operation class action toxic tort cases. Prepare to stand up to board of director pressure with the most prudent risk management evaluations and solutions.

Room: 125
Category: Industry (IND)

Learning Objectives:
  • Be prepared to take your utilities risks to the insurance market.
  • Demonstrate how the new species of insurance claims affect utilities.
  • Decide whether your utility should buy cyber insurance and what to buy.
Speakers:
  • Mark Plumer, Partner, Pillsbury Winthrop Shaw Pittman LLP
  • Daniel McGarvey, Managing Director, Marsh
  • Dennis Veltre, Director Risk Management, New Jersey Resources Corporation
2:00 pm - 3:30 pm
How Risk Management Can Build Economic and Human Resilience

Take a focused look at the new Insurance Development Forum (IDF). Through a panel discussion, get to know this partnership between the UN, the World Bank and the insurance industry established in 2016. Discover how it aims to use insurance know-how to help governments reduce disaster risk while building a more sustainable global insurance market. With relevant expert global insights, examine the impact of insurance on infrastructure, homes and people affected by crippling natural disasters in all cultures and regions.

Room: 113BC
Category: Executive Leadership Track (ELT) NEW!

Learning Objectives:
  • Stay abreast of coordinated international IDF efforts.
  • Form a microeconomic view of the impact of natural disasters on local operations.
  • Outline ways risk management increases resiliency in public facilities and regional economies.
Speakers:
  • Bradley Kading, President, Association of Bermuda Insurers and Reinsurers
  • Stephen Catlin, Executive Deputy Chairman, XL Catlin
  • Joaquim Levy, Managing Director and CFO, World Bank Group
2:30 pm - 3:00 pm
Why Risk Management and Insurance? Attracting and Retaining Talent

An influx of new professionals is paramount to the sustainability of the risk and insurance management field. Discern the skill sets needed to fill the growing talent gap. See how executives recruit and train new hires. Review incentive programs and how a talent shortage could impact you.

Room: 108B
Category: Professional Development Lounge (PDL)

2:45 pm - 3:45 pm
Captives: The Heart of Transformation in Multinational Employee Benefits Risk Financing

While property and casualty markets remain primarily soft, global medical inflation spirals. Against this tide, you strive to create economically viable, futureproof solutions for multinational employee benefits management. Consider captives as a catalyst for program transformation with more centralized governance and control models. See how this trend has forced insurers and service providers to realign structures and services. Explore the mechanics, benefits and challenges of captive financing for international employee benefits.

Room: 120C
Category: Risk Finance (RIF)

Learning Objectives:
  • Defend the rationale of using captives to finance international employee benefits.
  • Characterize qualities that determine captive viability and successful benefits programs.
  • Plan a route for your captive journey, from plausibility to active management.
Speakers:
  • Lorraine Stack, Global Employee Benefits Leader, Marsh Captive Solutions
  • Stacy Apter, Director, Global Risk and Investments, Coca-Cola
Developing Strategies for LGBT Employees, Clients and Customers

Join a dialogue on sexual orientation and gender identity in the workplace from employer and employee perspectives. Address the implications of lesbian, gay, bisexual, and transgender (LGBT) concerns related to the Equal Employment Opportunity Commission (EEOC), the Equality Act and other laws, such as the Affordable Care Act. Get practical tools to prepare your organization for the risks that can be associated with LGBT issues and ideas on finding opportunities for both employees and customers.

Room: 116
Category: Emerging Risks (EMR)

Learning Objectives:
  • Appreciate LGBT concerns from the employer and employee perspectives.
  • Keep current on the legal landscape involving the LGBT rights.
  • Select best practices to minimize LGBT-related employment practice and general liabilit