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Rising Risk Professionals

Our Risking Risk Professional Advisory Group went through the program and recommended sessions for the under 35 professional to attend. In these sessions, you’ll interact with risk managers at all levels and are sure to the find content relevant and exciting.​


11:30 am - 12:00 pm
Building Relationships that Last

Explore how connecting with people and nurturing relationships generates an intangible asset vital to your success. Examine relational capital—the relationship among customers, employees and suppliers—and its ability to increase business sustainability and word-of-mouth referrals. 

Category: Professional Development Lounge (PDL)

1:45 pm - 2:45 pm
In the Crosshairs: Preventing and Mitigating Workplace Violence

The raw emotions and posttraumatic reactions caused by a crisis can have a tangible impact on your organization’s productivity, lost time and claims costs. Facilitate individual and organizational resiliency with a crisis plan embedded into your organization’s safety and wellness culture. Understand the psychological aspects of these events, so you can measure the success of different components of a crisis plan. Get the knowledge and tools you need to develop your own proactive crisis intervention program.

Category: Risk Control (RIC)

Learning Objectives:
  • Measure the impact a traumatic event can have on employees in the workplace.
  • Describe the essential elements of a proactive crisis intervention program.
  • Consider metrics that can measure crisis intervention program success.
Speakers:
  • Teresa Bartlett, Senior Vice President, Medical Quality, Sedgwick
  • David Smith, Director, Risk Services, Advance Auto Parts
Innovative Trends and Advanced Approaches Emerging in Enterprise Risk Management Functions

Continuous improvement forms the core of your enterprise risk management (ERM) value proposition, especially as ERM matures. Consider innovative and strategic perspectives on six future directions: increase efficiency and effectiveness; improve risk and opportunity measurement; align and promulgate ERM standards; fully address enterprise profitability; form ERM frameworks that absorb changes in the risk landscape; and nurture ERM program maturity that yields improved risk management at the business unit level.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Compare six leading-edge ERM trends that can create additional value for organizations.
  • Decide upon the ERM improvement avenues that best fit your ERM function and your organization’s goals.
  • Apply results from a “Risk Management Function of the Future” survey to your ERM issues.
Speakers:
  • Mark Lastner, Managing Director- National Insurance Advisory Leader, Grant Thornton
M&Ms and M&As: Getting a Taste for Mergers and Acquisitions

Some deals are sweet. Others leave a bitter taste. Walk through a record-year of $3.8 trillion in mergers and acquisitions (M&A) spending. Explore the M&A risk perspectives, including pre-acquisition risk assessments. Distinguish who makes up the M&A team. Look out for insurance pitfalls and sweet spots. Consider the challenges in combining risk management departments, merging company cultures and post-merger legacy risk issues.

Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Outline the risk management M&A process.
  • Watch for the true acquisition risks.
  • Employ a M&A risk management checklist.
Speakers:
  • Larry Warner, President, Warner Risk Group
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
Protecting Your Board and Senior Executives From a Cyber Nightmare: D&O Insurance for Cyber Claims

Regulators have expressly warned that organizations must be proactive and dedicated to minimizing cyber risk to themselves and their stakeholders. Accordingly, investigations and litigation targeting senior company executives have cropped up. Ensure you have insurance protection for your executives. Explore key directors and officers (D&O) insurance coverage considerations, from point of purchase to point of claim. Know what to expect from crime, property, general liability and specialty cyber insurance policies.

Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Relate the intensity of cyber risk to value of insurance protection for executives.
  • Guide a potential cyber risk claim through the D&O insurance process.
  • Anticipate the interplay of D&O insurance with other insurance policies after a cyber event.
Speakers:
  • Joshua Gold, Shareholder, Anderson Kill
Risk-Resistant Cultures: Embedding Risk Awareness into Organizational Strategy and Process

The common failure to fully comprehend and manage risk suggests that organizations often misjudge the significance of obvious risk factors and orient risk management decisions toward desired outcomes. Does your organization suffer from a bias that skews risk management decision making? Explore how organizational culture often detracts from your responsibilities. And find strategies for implementing and embedding rigorous risk analysis and risk treatment processes into organizational culture to counter this.

Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Assess if your organization suffers from bias in risk management decisions.
  • Characterize the impact of organizational culture on risk acceptance or avoidance.
  • Identify strategies to embed rigorous risk analysis and risk treatment into your organizational culture.
Speakers:
  • Raymond Monteith, Senior Vice President, HUB International
The Revised COSO ERM Framework: So What’s New?

COSO has proposed a new ERM framework that more closely aligns risk with strategy and performance. Hear from two participants in the revision on what this means for the future of risk management. This session is hosted by the Enterprise Risk Management Committee.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Understand the changes coming to the COSO ERM Framework.
  • Learn how the development of ERM has affected the COSO Framework.
  • Gain a greater understanding of how to apply the new Framework.
Speakers:
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
  • Carol Fox, Vice President Strategic Initiatives, RIMS
The Risk Revolution: Disrupt the Status Quo

What does commoditization have to do with you and your organization? Everything. When the consumer's decision is focused on the offering rather than an organization’s quantifiable distinction, ferocious price competition strikes—and lower margins and profits follow. In light of more industries and organizations commoditizing, focus on the impact of commoditization on you and your team. Realize the insidious effects and how they can be combated with imagination, originality and a diversity of perspectives.

Category: Career Development (CAD)

Learning Objectives:
  • Look for the three dangerous traps of commoditization.
  • Bring back to your organization a six-step process to move beyond commoditization.
  • Make plans to elevate the perception of the value you generate using the risk management process.
Speakers:
  • Scott Addis, President/Founder, Beyond Insurance
1:45 pm - 3:45 pm
Change Champions: Women and Diverse Leaders Influencing Across Organizations

You can influence a broad range of stakeholders to affect change in your organization. Learn to address the human element—the greatest risk to your vision of risk management program success. Review the ten steps in a change management implementation methodology: define the change, build change agents, assess the climate, sponsorship, change approach, target readiness, communications, reinforcement, cultural fit and prioritization. Through workshop exercises, practice change management techniques.

Category: Career Development (CAD)

Learning Objectives:
  • Assemble methods to influence key stakeholders based on success by women and diverse leaders.
  • Contrast the differences between communication and implementation for influencing behavior change.
  • Apply a change management implementation methodology to your common program challenges.
Speakers:
  • Keswic Joiner, Director of Risk Management, MN State Colleges & Universities
  • Sherry Hersey, Marketing Strategy Lead, Business Insurance, Travelers
  • Debbie Goldstine, SVP, Excess Casualty Practice Leader, Lockton
  • Letisa McKenzie, Director, Risk Management, Mary Kay Inc.
Higher Education Risk Management Industry Session: The Evolving Portfolio of Risk

Institutions of higher education face an ever changing risk portfolio—cyber risk, commercialization and technology transfer, compliance, aerial vehicles, crowd funding, service animals. What risk tops your register? Join the University Risk Management & Insurance Association (URMIA) for an interactive discussion of risk. Hear from a panel of experts representing the higher education industry spectrum and discover best practice for your top concerns.

Category: Industry (IND)

Learning Objectives:
  • Assess your risk concerns against the experience and expertise of other higher education risk managers.
  • List developing changes to the risk profile of higher education institutions.
  • Assemble strategies to address emerging risk.
Speakers:
  • Craig McAllister, Director, Risk Mgmt. & Insurance, Cornell University
  • Lisa Zimmaro, Assistant Vice President, Risk Management & Treasury, Temple University Health System
Where in the World? International Risk Professionals Roundtable

Share strategies and practical tactics for dealing with international exposures. Find out how your colleagues are creating a more cohesive insurance and risk management approach in a seemingly fractured regulatory environment. Join your peers from around the globe to discuss these and other perplexing issues and potential solutions. This session is hosted by the International Committee. (RIMS professional members only. Press is not permitted.) 

Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Leverage lessons from your peers to create solutions for your own organization’s risk dilemmas.
  • Grow your international network.
  • Find the experts on risk management topics.
Speakers:
  • Hans Berkers, Director Risk Management EMEA, Johnson Controls, Inc.
7:30 am - 9:30 am
RIMS Risk Manager of the Year Award

Risk Managers of the Year: Talk High Performance Risk Management This session will share the various ways successful risk managers tell their story and gain deeper commitment to their strategies Join four experienced and accomplished risk leaders as they engage in a vibrant discussion and interaction with the attendees where the latest risk related issues and trends affecting many organizations yet often in different way. Each of the panelists were selected Risk Manager of the Year for the significant accomplishments achieved and secured for their organization. Take advantage of the more than 100 years to of highly varied experiences these recognized high performance risk leaders have had and take learning's and insights back to your organization that will put you in a position to be more influential and respected as you strive to make meaningful and even game changing contributions to the success of your firm. Topics covered will come straight off the pages of the business and trade press right up to the date of the conference and reach back into times and events where unusual and yet challenging circumstances press even the most experienced and capable risk leaders to the make good if not great decisions.   

Category: Networking Event

8:30 am - 9:30 am
Communication: Taking Your Insurance Risk Department to the C-Suite and Beyond

Have you heard senior leaders comment: I don’t know what they do. How do I know we get what we pay for? Is our insurance program market competitive? Break out of this negative perception box by focusing on your communication styles. As the only one in your organization who speaks insurance, flex your communication style to meet others’ needs. Learn to proactively communicate with leadership, the C-suite and the board. And appreciate the importance of key stakeholders who advocate for the risk function when you are not present.

Category: Career Development (CAD)

Learning Objectives:
  • Anticipate the pitfalls that you may stumble upon when communicating to senior management.
  • Structure a plan for effective, frequent discussions with senior leadership.
  • Compare communication methods that focus on renewals, policy purchases, claims and staffing needs.
Speakers:
  • Mark Millard, Principal, EPIC
  • Connie Millard, Manager, Risk Financing & Insurance Services, American Express
SRM: Innovation's Best Friend?

Rapidly changing technology, industry consolidation through M&A, and global forces such as political instability and climate change. To stay ahead of these challenges and thrive in the 21st century, it seems that organizations need to innovate faster than ever. SRM practitioners can (and should) be part of innovation. Come to this session to learn about the leading examples of SRM/innovation collaboration, and about how your program can keep your organization competitive in an uncertain world. This session is hosted by the Strategic Risk Management Development Council.

Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Learn how companies try to see the waves of innovation and disruption coming at them
  • See how companies report on innovation
  • Learn how organizations tie SRM and innovation together
Speakers:
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
  • Monica Merrifield, Vice President, Risk Intelligence, YMCA of Greater Toronto
  • Darlene Holowachuk, SVP Operations-Employment and Community Programs, YMCA of Greater Tornoto
Strategic Risk Management: What the Future Holds

What does the future hold for risk management? In recent years innovations in ERM and SRM have greatly expanded what risk management practitioners can accomplish in their organizations. This session will review the gains we've made as well as look into what the next 10 years hold for SRM as a competitive advantage. This session is hosted by the Strategic Risk Management Development Council.

Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Review the recent changes that have come to the field of risk management.
  • Develop understanding of the forces shaping the field
  • Confidently plan for where the discipline is headed and the value that can bring to your organization.
Speakers:
  • Sandra Carson, Vice President, Safety & Crisis Mgmnt, Sysco Corporation
  • Allan Smith, Sr. Manager, Operating Risk and Risk Review, Paychex Inc.
Taking the Risk Out of Talking Risk

Have you met with your boss, executives, middle management or line employees to talk about risk, but the room falls silent? Get practical tools and tactics to get people to speak up. Discuss how you can boost your enterprise risk management (ERM) practice by generating a common understanding of true risks, mitigations, triggers and implications. Explore creating a safe environment where participants feel comfortable and empowered to share their areas of expertise and intelligence.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Trace increased open communications to ERM successes.
  • Prepare tactical methods to create risk conversations.
  • Integrate three risk assessment tools into your ERM program.
Speakers:
  • Donna Tyner, Corporate Risk Manager, The Greenbrier Companies, Inc.
  • Jody Gentemann, Director Risk Management & Business Performance Partner, Ecova, Inc.
The Risk Management Journey for the On-Demand Economy

Walk through a risk profile roadmap of the on-demand and sharing economy—from start-ups to sustainable companies. How will you manage the volatility and risk treatment strategy? What is the impact of an on-demand economy day-to-day operations—lodging, transportation, fuel delivery, food delivery and maintenance? Are insurance market and risk management solutions adapting to the flexible and fast-paced nature of digital companies? Get short- and mid-term perspectives, and share you own.

Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Rank key roadblocks in the on-demand economy maturity process.
  • Consider methods to manage exposures in an on-demand economy service partnership.
  • Determine underwriting challenges you will face in your efforts to cover these new risks.
Speakers:
  • Carolyn Yashari Becher, Co-Founder & Head of Policy and People/General Counsel, HopSkipDrive, Inc.
  • Jose Heftye, Managing Director, Marsh
8:30 am - 10:30 am
Technology Industry Session: Building Communications Between CISOs and Risk Professionals

Boost risk management partnership and involvement by improving your understanding of how chief information security officers (CISO) and IT management typically approach risk. Examine information security organizational structures. Review how CISOs use internal and external resources. Explore how they identify and manage key information security risks. Improve communications to get input from your CISO. With better communication of your shared objectives, you can reduce economic and reputation losses.This session is hosted by RIMS Silicon Valley Chapter.

Category: Industry (IND)

Learning Objectives:
  • Assess IT security measures, tools and recovery plans.
  • Clarify how risk management adds value for your CISO with risk identification, mitigation and quantification.
  • Devise a plan to align objectives and increase cross-functional collaboration with all internal stakeholders.
Speakers:
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • Holly Daley, SVP, Complex Risk & Tech/Media/Telecom Practice, Willis Towers Watson
9:45 am - 10:45 am
Basic Statistical and Financial Tools: What Can They Reveal About Your Risks?

Even without a statistical and financial background, you can use probability distributions and related statistical tools to analyze risk exposures. Apply net present value analysis to various risk financing plans in order to choose one that best meets your organizational objectives. Learn how to incorporate a capital charge for different risk retention levels in order to maximize your risk-adjusted return on capital. And share ideas for communicating the results to top management. This session is hosted by RIMS Silicon Valley Chapter.

Category: Risk Finance (RIF)

Learning Objectives:
  • Review basic statistical and financial tools applicable to risk management.
  • Practice techniques that assess your organizational risks and risk financing solutions.
  • Devise communications tactics to successfully justify risk financing decisions to your CFO.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Laura Langone, Senior Director, Risk & Insurance, PayPal, Inc.
Hackers Are After More Than Just Data: Property Coverage for Physical Damage and Business Interruption

Recent cyber attacks—including explosions at an oil pipeline and a steel mill—highlight the potential vulnerability of internet-facing industrial control systems. See where current cyber policies typically exclude coverage for property damage or offer insufficient limits to cover the magnitude of business interruption losses that large industrial companies may assume. Take a look at new cyber insurance products for property damage and business interruption. And consider potential coverage under your traditional property policies.

Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Describe the risk of physical damage caused by a cyber attack.
  • Summarize the insurance industry’s position on coverage for physical damage caused by a cyber attack.
  • Evaluate a traditional property policy for coverage of cyber attack-inflicted physical damage.
Speakers:
  • Alex Lathrop, Partner, Pillsbury Winthrop Shaw Pittman LLP
  • Kyle Rogers, Risk Manager, HollyFrontier Corporation
The Future Will Be Great, If We Are Ready

Technological breakthroughs continue at a breakneck pace—3-D printers, driverless cars, robots, drones, biometrics and Bitcoins. Focus on not only how to insure emerging risks, but what to insure. Are your new technologies products or services? Are they real or virtual property? How will the courts regard them? Whether as a manufacturer, seller or user of these new technologies, your organization needs you to be empowered with essential insight into the technological future, and its perils.

Category: Emerging Risks (EMR)

Learning Objectives:
  • Trace technology advances in a number of high-impact areas.
  • Weigh the implications of legal and regulatory decisions for your technology.
  • Assemble best practices to prepare for privacy, product liability and employment technology risks.
Speakers:
  • Kate Browne, Senior Claims Expert, Swiss Re Corporate Solutions
  • Daniel Ames, Manager, Corporate Insurance, Ford Motor Company
11:00 am - 12:00 pm
Alternative Risk Transfer in the Postcrisis World

A protection gap for new risks has emerged—nearly 70 percent of these losses are not addressed by insurance. Examine the emerging nontraditional risks, particularly capital market opportunities for which insurance companies are not equipped. Review idiosyncratic opportunity analysis, regulatory considerations, stress testing of data and market comparable risk pricing. Compare wholesale funding and principal protected transactions. Walk through select opportunities, seeking the strengths and weaknesses in each. 

Category: Risk Finance (RIF)

Learning Objectives:
  • Establish an approach to harness capital market risk opportunities.
  • Describe collateral management and independent valuation.
  • Identify correlations and stress-testing projections.
Speakers:
  • David Perry, Senior Director, Investor Group, Lending Club
  • Jin Kang, Director and Practice Lead, Financial Institutions Advisory, Aon
Building Advanced Risk Strategies for Complex Organizations

A risk profile of regular change insists on quicker, more sophisticated responses. Insurance as a mitigation strategy is no longer the priority solution. Go beyond insurance considerations into areas of specialization outside your normal domain. Discuss ways you can navigate risk strategies and tactics that will satisfy key stakeholders and engage subject matter experts as partners. Prepare to achieve a truly responsive approach to manage growing complexities and threats to your organization’s mission and strategic plan.

Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Recognize signs that a more sophisticated risk strategy is needed and expected.
  • Discern the key components necessary for an effective response to growing complexity.
  • Prepare to design and deploy a risk strategy that improves your influence and long-term success.
Speakers:
  • Chris Mandel, SVP, Strategic Solutions, Sedgwick
  • Soraya Wright, VP-Enterprise Risk Management, Target Corporation
Management of Risk in the Public Interest: Guidance for Managers of Public Risk

Discover guidance and tools that support your organization’s responsibility to manage public risk. Review a guideline currently under development in Canada and give your feedback on the proposal. Study its background, definitions, foundational principles, premises on governance of public risk management and the elements of its public risk management framework.

Category: Public Risk Management (PRM)

Learning Objectives:
  • Summarize the multiorganizational and multistakeholder aspects of public risk management.
  • Correlate the roles, responsibilities and relationships between public risk stakeholders.
  • Discern the key foundational principles and elements of a public risk management framework.
Speakers:
  • Srikanth Mangalam, Founder and President, Public Risk Management (PRISM) Institute
  • Maria Iafano, Director, UL Standards – Canada, Underwriters Laboratories Inc.
  • Awad Loubani, Director, Quality and Risk Management, Public Services & Procurement Canada
The Big Returns of Big Data Analytics for Managing Claims

Big data analytics can translate into big returns for you, particularly in the area of claims. See how various data science techniques—clustering, classification, text mining and social network analysis—can be used to detect fraud, assign complex claims and improve claims processes. Test the application of a predictive model to claims and compare the results with traditional methods. Share new ideas for communicating to top management the savings gleaned from claims analytics. This session is hosted by RIMS Delaware Chapter.

Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Identify opportunities created by big data analytics for managing claims.
  • Practice applying data science techniques to claims.
  • Calculate the potential savings generated by a claims analytics project at your organization.
Speakers:
  • Michael Elliott, Senior Director of Knowledge Resources, The Institutes
  • Brannon Transue, AVP, Decision Support & Analytics, Aramark
The Continuous Evolution of the Internet of Things and Insurance Implications

The internet of things (IoT) gives any device the ability to communicate with others. Those connections magnify the circle of risk, creating points of potential compromise on the internet. Assess the contingent bodily injury and property damage loss risks of connected devices. Consider losses from session hijacking or interception of connected transportation or medical devices with remote monitoring. Question whether IoT will create the weakest link in your corporate network if security remains an afterthought.

Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Prepare for the policy implications of specific risks created by IoT.
  • Use other companies’ loss experiences to shape your ideas for managing IoT risk.
  • Keep up-to-date on market appetite for IoT risks.
Speakers:
  • Fredrik Motzfeldt, Willis Towers Watson GB Leader – Global Technology, Media & Telecoms Indust, Willis Towers Watson
  • Denise Schlitt, Director, Global Risk Mgmt., NCR Corporation
1:30 pm - 2:30 pm
Achieving Balance: Mental Wellbeing and the Workplace

You recognize that physical injuries drive lost workdays and costs, but what about mental wellbeing and behavioral health? Stress, anxiety and depression are among the top factors driving absenteeism at the workplace, and tend to be undetected and underreported. Go through the research that proves how physical and mental health intertwine to affect performance and injury recovery. Using case studies, examine how a holistic workers’ compensation program balances these factors to benefit your employees and organization.

Category: Claims Management (CLM)

Learning Objectives:
  • Prove the impact mental health and wellbeing have on workplace productivity with statistics.
  • Quantify the scope of managing workplace mental wellbeing using recent trends.
  • Choose from proven strategies to support mental health at your organization.
Speakers:
  • Kimberly George, SVP, Corporate Development, M&A andHealthcare, Sedgwick
  • Scott Daniels, Director of Disability, Comcast
Blockchain Technology: What Is It and How Will It Affect You?

Blockchain technology—an online distributed ledger system for processing and monitoring transactions—could revolutionize the financial services and insurance industries. Discuss its essential elements. Focus on evaluating the risks posed by the implementation of this new technology and the challenges inherent in insuring them. Look at its potential to reduce fraud, automate claims processing and payments and create more accurate pricing.

Category: Emerging Risks (EMR)

Learning Objectives:
  • Describe the basics of blockchain technology.
  • Rank the risks posed by blockchain technology implementation.
  • Consider the advantages generated when insurers implement blockchain technology.
Speakers:
  • Jimmy Kirtland, VP, Corporate Risk Management, Voya Financial
  • Brian Scarbrough, Partner, Jenner & Block LLP
The Bottom Line: Return on Prevention

Become a more knowledgeable risk management executive and you can help your organization make the most of exploring new markets, accessing new suppliers and developing new business relationships overseas. Assess how global risk prevention plans can produce a significant return on investment, in particular when you consider failed assignment costs. Explore how your organization can mitigate health and travel security risks to not only meet its duty of care obligations, but also make sound commercial investments.

Category: Risk Control (RIC)

Learning Objectives:
  • Recognize key health trends that affect overseas staff.
  • Calculate the value of preparations that prevent costly international events.
  • Detail policies that safeguard your globally mobile workforce and reduce liability and costs.
Speakers:
  • Myles Druckman, Senior Vice President and Regional Medical Director, International SOS
  • Matthew Bradley, Regional Security Director Americas, International SOS
The Liberty Players: Disruption, Corruption and Interruption

The Liberty Players Theatre Company acquires a European technology company based in the UK with EU operations. On the eve of the opening night of “Jefferson,” a fire occurs in the London and Paris theaters. Production is suspended, pending investigations. Both special events and property insurers challenge the claims. Tour the world of special event coverage and policy overlap—including corporate and government investigations—as you document an insurance recovery to make the company whole.

Category: Insurance and Contract Management (ICM)

Learning Objectives:
  • Look for potential gaps in the claims process.
  • Weigh the insurance policy issues that may adversely affect your organization’s special event coverage.
  • Calculate the impact of Brexit on information sharing and data privacy in cross-border claims investigations.
Speakers:
  • Daniel Torpey, Fraud Investigation & Dispute Services, Ernst & Young LLP
  • Ryan Mcguinness, Manager, Risk and Insurance, The Hershey Company
Two Worlds Joined: Risk and Compliance

Companies are increasingly asking their risk leaders to move into areas traditionally outside the realm of insurance, claims and risk control. Learn how you can take on the responsibilities and the knowledge that come with new duties in governance, compliance, ethics and audit. See the worlds of nontraditional risk management and compliance in a clearer light. Find opportunities to become more comfortable in the governance and compliance disciplines.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Follow steps to increase your understanding of compliance.
  • Clarify the connections between risk and compliance.
  • Incorporate risk and compliance templates into your program.
Speakers:
  • Lance Ewing, EVP Global Risk Management & Client Services, Cotton Holdings Inc.
  • Jennifer Santiago, Director Risk Management & Investigations, Novartis Pharmaceutical Corporation
1:30 pm - 3:30 pm
Financial Services Industry Session

Can you bank on your insurance? Hear from a panel of experts about the hottest market trends in the financial services industry. Explore the impact of distributed ledger technology, cyber risk, professional liability, crime and investment banking coverage. Walk through the top ten claims problems financial services institutions face. Discover best practices for enhancing your claims process. Share in the experiences of your peers and get valuable tips for maximizing your insurance recoveries.

Category: Industry (IND)

Learning Objectives:
  • Summarize the latest trends in the insurance markets for financial services institutions.
  • Transform the insight and experience of your peers into risk management solutions.
  • Apply ten tips for claims handling.
Speakers:
  • Matthew Schlesinger, Partner, Covington & Burling LLP
  • Robert Rosser, Director, Corporate Insurance, Fannie Mae
  • Allison Barrett, Executive Vice President, Willis Towers Watson
Risk Management Tactics and Trends for Public Entities

Join members of the Public Risk Management Association (PRIMA) in a discussion of the biggest risk management issues that public entities face. Expand your understanding of best practices and trending topics related to workers’ compensation, crisis management, disaster recovery, fleet management, reputational risk and educating elected officials on the importance of risk management. Learn to demonstrate the value of your risk management program.

Category: Industry (IND)

Learning Objectives:
  • Evaluate solutions for your unique public sector risks and challenges.
  • Consider how to build a crisis management program that helps reduce exposures and speed recovery.
  • Find ways to work with community leaders to achieve your risk management goals.
Speakers:
  • Mark Walls, Vice President Communications & Strategic Analysis, Safety National
  • Barry Scott, Risk Manager, City of Philadelphia
  • Terri Evans, Risk Manager, City of Kingsport
2:30 pm - 3:00 pm
Why Risk Management and Insurance? Attracting and Retaining Talent

An influx of new professionals is paramount to the sustainability of the risk and insurance management field. Discern the skill sets needed to fill the growing talent gap. See how executives recruit and train new hires. Review incentive programs and how a talent shortage could impact you.

Category: Professional Development Lounge (PDL)

Learning Objectives:
  • xamine population and workforce trends and demographics and discuss what they means for risk management and insurance industry Identify sources of talent and how to attract, train, and retain quality people Look ahead and discuss succession planning and issues risk managers should consider
2:45 pm - 3:45 pm
Getting Ahead in Predictive Analytics: Insights for Risk Professionals

Propelled by big data, the insurance industry is solving quantitative challenges with analytics and data science. Prepare to leverage your team’s skillsets in these areas to benefit from data’s potential. Identify where you can combine analytics, data science and other quantitative skills with traditional risk management and actuarial knowledge and training. And determine how you can enhance your predictive analytics acumen.

Category: Risk Finance (RIF)

Learning Objectives:
  • Demonstrate ways that predictive analytics capabilities solve business insurance problems.
  • List training and certification options for predictive analytics specialists in insurance.
  • Form a plan to get your team’s quantitative skillsets to work together.
Speakers:
  • Leslie Marlo, Madison Consulting Group
  • Todd Lehmann, Vice President & Chief Actuary, Quincy Mutual Fire Insurance Co.
Measuring the Value of Risk Management

Often the good work that your risk management team does for your organization is implied, but difficult to quantify. Key performance indicator benchmarking can help you build evidence of your function’s value, especially if you work for an organization that is required by law to report on certain risk management metrics. But even if risk management at your organization is not governed by legislation, there are other ways to show the added value your team provides. Learn how to develop good metrics to demonstrate both the quality and sustainability of your risk management team. 

Category: Career Development (CAD)

Learning Objectives:
  • Develop techniques for gathering good qualitative and quantitative metrics.
  • Align your risk management goals with key organizational drivers.
  • Use data to help drive priorities, rather than simply cut costs.
Speakers:
  • Stephen Pottle, Director, Risk Management Services, York University
  • Sasha Alexander, Co-Founder and Prinicipal, Maccova Incorporated
The Anatomy of an Injury: What You See May Not Be What You Get

You face that all-important question: Did the injury claimed truly occur, based on the movements, mechanisms and force of the event? Follow the scientific investigation that focuses on the individual mechanisms, the environment and human tolerances related to an incident to find the answer. Look through case studies dealing with workplace, slip, trip and fall, automobile and recreational accidents. Investigate the kinds of results you are likely to see: traumatic brain, repetitive motion and soft tissue injuries.

Category: Claims Management (CLM)

Learning Objectives:
  • Summarize how the body moves and responds during injury events.
  • Apply techniques that determine whether an injury claimed could have happened.
  • Identify suspect injury claims early in the process.
Speakers:
  • David Hershey, Risk Manager, Sprague Operating Resources LLC / Lexa Int'l
  • David Gushue, Director of Biomechanics, ARCCA Inc
3:30 pm - 3:55 pm
Everyone Wins: Intro to Integrative Bargaining

Discover tips on how to maximize mutual gain and satisfaction during your next negotiation. Create a framework for analyzing negotiation styles. Prepare to problem solve to promote optimal outcomes and long-term relationships.

Category: Thought Leader Theater (TLT)

Speakers:
  • Shane Hogan, Vice President, Account Executive, Aon Risk Solutions|The Newman Team
8:30 am - 9:30 am
Enabling a Comprehensive Business Continuity Program

Is your business continuity plan complete? Does it include processes to recover your support systems or workforce training for disaster response? Learn how one company developed and implemented a comprehensive business continuity program on a shoestring budget. Examine how they incorporated support systems and physical locations. See how you can use the same change management principles to integrate your business continuity program into your organization’s workforce routine.

Category: Risk Control (RIC)

Learning Objectives:
  • Complete a risk analysis and begin your plan to limit business interruption.
  • Adapt ideas on how to drive employee adoption of your business continuity program.
  • Leverage lessons learned from creating and improving a comprehensive business continuity program.
Speakers:
  • Lauret Howard, VP, Chief Risk Officer, NASCO
Getting to the Truth of Your Company’s Risks

When it comes to reporting risk in your organization, you seek the truth. Your efforts can be thwarted, however, by the fear that risks raised will shine negative light on activities, progress or contribution to the company. Explore removing the shame of risk. Find ways to encourage reporting the facts to leadership and key stakeholders so that remediation and further action and strategy can proceed. Convey the value of risk assessment and you will encourage transparency throughout your organization.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Leverage data and metrics to support your risk landscape.
  • Account for the limitations of human subjectivity in risk reporting.
  • Demonstrate how a top-down approach enforces a positive response from stakeholders.
Speakers:
  • Mary Weber, Senior Security Analyst, Cloud Operations, Oracle Corporation
  • Lianne Appelt, Risk Manager, Oracle Public Cloud, Oracle Corporation
How to Keep Your Top Talent in the Insurance Industry, and at Your Company

Get effective management tools and innovative solutions to attract and retain top talent in your organization. Seek to identify the riskiest, most challenging positions across the company and assign them to rising stars. Find ways to let senior management recognize young talent early and often, linking their individual goals to corporate ones. See how privileged sharing of future strategies with young leaders emphasizes their role in the future. Link these individual’s personal objectives to your company's plans for growth.

Category: Emerging Risks (EMR)

Learning Objectives:
  • Weigh the cause-and-effect factors that have triggered the insurance industry’s current talent crisis.
  • Assemble applicable and replicable managerial skills to enhance rising star risk professional engagement.
  • Add challenging materials to jumpstart or enhance your company’s talent-retention initiative.
Speakers:
  • Kathleen Crowe, Account Specialist II, Aon Risk Solutions
  • Emily Cummins, Managing Director, Tax and Risk Management, National Rifle Association of America
Managing the Next Generation of Cyber Risk

As the potential for critical impact scenarios from cyber threats becomes a reality, assess the risks with a wider lens. Explore how a community approach and in-depth research can help in learning, understanding and mitigating cyber risks. Study the specific expertise needed for the individual pieces of the cyber equation and the value of varied perspectives. Use this to apply knowledge and risk assessment practices in an evaluation of options for your risk management strategies.

Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Define a community approach to risk management that values an expanded knowledgebase.
  • Sort through the latest risk assessment approaches and tools that help you evaluate your cyber risk profile.
  • Adopt cyber risk mitigation practices for your organization.
Speakers:
  • Shannon Groeber, SVP, JLT
  • Donald Aspinall, Vice President, Global Risk Management, Comcast NBCUniversal
  • George Triantis, Faculty Co-Director of the Stanford Cyber Initiative, Stanford University
Where Is the Upside of Risk? The Potential for Risk and Opportunity Management

An opportunity is not merely the upside of a downside risk but those standalone opportunities that define an organization’s core purpose and add value to its strategic objectives. Take a look at how the King IV Corporate Governance Code, launched in 2016 by the Institute of Directors in Southern Africa, adds this dimension to risk governance. Explore your role. Evaluate the suitability of risk management methodologies for opportunity management. Examine the stumbling blocks to success. And consider ways to report to your board.

Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Determine your role in the discipline of opportunity management.
  • Select suitable risk management techniques and methodologies to apply to opportunity management.
  • Outline premises for compiling effective reports on risk and opportunity management for the board.
Speakers:
  • Gert Cruywagen, Director of Risk, Tsogo Sun Group
  • Chris Mandel, SVP, Strategic Solutions, Sedgwick
9:45 am - 10:45 am
Managing the Forces That Can Build and Destroy Brand and Reputation: Playing Offense and Defense With ERM

More than 25 percent of your company’s market value is attributable to reputation. Discuss how you can protect, preserve and enhance your organization’s reputation by managing both the drivers and the internal and external threats. Explore a programmatic approach to brand and reputation management and how enterprise risk management (ERM) enables this and makes your organization more adaptable. Get strategies for identifying brand risk, governance tips for reputation management and methods for monitoring success.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Practice techniques to measure brand perception.
  • Select tools for sensing, assessing, monitoring and preparing for brand and reputation risks.
  • Set governance goals for your overall brand and reputation management program.
Speakers:
  • Ryan Morgan, Senior Manager, Deloitte Advisory
  • Kristie Bidlake, Strategic Risk Manager, General Motors Company
Top 10 Legal Developments: A Whirlwind Review of What Risk Professionals Need to Know

Every year, a handful of new laws and court decisions alter the risk management landscape. Identify and discuss the top legal developments and discuss their impact on your organization and its insurers.

Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Follow key legal insurance issues being decided nationwide.
  • Detail the specific rulings from key cases.
  • Recognize the practical implications of current rulings on your everyday responsibilities and long-term plans.
Speakers:
  • Mark Plumer, Partner, Pillsbury Winthrop Shaw Pittman LLP
  • Patrick Walker, Risk Manager, Rio Tinto
11:00 am - 12:00 pm
Rogue IT

It is one of the single biggest risks for any organization. And almost no one talks about it. Delve into the growth of cloud-based solutions, data and mobile devices, along with the rogue IT risks that follow. Establish the size, scale and scope of rogue IT—the unauthorized use of IT services by users unbeknownst to the IT function. Review examples of its effects. Interpret traffic pattern and destination analysis. And determine how you can get this often overlooked risk under control.

Category: Technology and Risk (TRI) NEW!

Learning Objectives:
  • Define rogue IT, relevant to your organization’s operations.
  • Assemble techniques to measure and analyze rogue IT risk.
  • Formulate an initial plan toward creating a rogue IT risk management program.
Speakers:
  • Debbie Gramer, Director, Global Risk Management, Arrow Electronics, Inc.
  • Mathew Allen, Senior Vice President, Marsh
Seven Habits of a Highly Effective Risk Professional

Learn how Stephen Covey-inspired habits have led to best-in-class risk management programs and professional and personal success. Pick up the habits for your own advancement: Seek to understand before you seek to be understood. Learn the importance of performance as you “sharpen your saw.” Continuously increase your knowledge and competencies to optimize your position and risk management within your organization. Understand why you do not get fired for bad news; you get fired for surprises.

Category: Career Development (CAD)

Learning Objectives:
  • Connect real-life examples to critical factors that can enhance your chances of career success.
  • Adopt positive habits that can help you to excel within your organization.
Speakers:
  • Steven Sachs, EVP, Director Real Estate, Hotel and Gaming Practice, Willis Towers Watson
  • Tim Kraft, Risk Manager and Consultant, Timothy P. Kraft
Strategic Risk Management: Leading Value Creation in Your Organization

Through success stories, proven value creation tools and open discussion, build a toolkit that can uncover hidden value—and possible risk—within your organization. Get insight into the evolution of risk management and its vital role in value creation. Uncover success stories and a methodology for finding new sources of growth for your organization. Compile guidelines for analyzing the potential of newly generated ideas and best practices for their successful implementation.

Category: Strategic Risk Management (SRM)

Learning Objectives:
  • Summarize the evolution and importance of risk management’s role in value creation.
  • Form a plan to facilitate a value creation workshop within your organization.
  • Calculate the true value of employee-generated ideas for your organization.
Speakers:
  • Carly McCabe, Operating Risk Supervisor, Paychex, Inc.
Turning Unknown Unknowns Into Enterprise Opportunities

You excel at assessing what information you need in order to protect your organization, but you are not a mind reader. What do staff know, or not know, that could affect your organization’s risks? Look into often overlooked knowledge gaps. Take on the challenge of assessing employee knowledge. Learn to measure the impact of an underinformed employee and create a path toward better performance. Follow a case study to see how pre-assessments can save on unnecessary, costly training and lead to more beneficial, customized learning tracks.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Summarize the organizational risks and opportunities in knowledge gaps.
  • Distinguish the knowledge gaps at the individual level from those at the organizational level.
  • Target employee training for improved effectiveness with customized approaches.
Speakers:
  • Adam Carmichael, Managing Director of Assessments, The Institutes
1:45 pm - 2:45 pm
Being an "A" Student of Your Firm

One of the most significant advantages risk management brings to the negotiating table is an exceptional knowledge of your enterprise. A detailed knowledge of your company, its operations, objectives, strategies, and principles allows you to effectively present your risk in the market, anticipate emerging risk management challenges, and show senior management that you're on the team. Join us as we explore a variety of public data sources that will help keep you on the inside track.

Category: Career Development (CAD)

Learning Objectives:
  • Leverage specific public data sources to prepare yourself to stay on the inside track at your organization.
  • Practice the methods of financial analysts to study your company.
  • Transform knowledge of your organization into an effective presentation of its risk for the market.
Speakers:
  • Richard Sayette, Senior Manager, Insurance, Exelon Corporation
  • Daniel McGarvey, Managing Director, Marsh
Enterprise Risk Management: Ten Best Practices for Long-Term Success

If you had a slow or incomplete start, you can still reenergize your enterprise risk management (ERM) program. Parse through key concepts to increase your chances of ERM success: becoming a pillar of governance; compliance partnerships; standards; centralized oversight and decentralized implementation; an ownership model; a written framework; data and workflow technology; reporting and accountability; existing business practices integration; and incorporating strategy, operations and decision making.

Category: Enterprise Risk Management (ERM)

Learning Objectives:
  • Describe ten ERM best practices and how they apply to your organization.
  • Choose ways to reenergize your existing ERM program.
  • Create a plan to accomplish more with existing staff.
Speakers:
  • Scott Wightman, Area Executive Vice President, Arthur J. Gallagher & Co.
  • William Wiseman, Assistant Vice Chancellor, Enterprise Risk Mgmt, East Carolina University
Guarding Metropolis: Strategies to Develop a Successful Crisis Management Program

In times of crisis, collaborate. Review best practices for building a robust crisis management program with collaboration and engagement. Learn to assign leadership clear roles and responsibilities. Discover international guidelines and principles. Find insight and tools to turn collaboration into foresight. See how you can protect your organization’s value-creating assets and activities in times of crisis with engagement that moves the needle of performance for leaders, employees, supply chains, regulators and customers.

Category: Risk Control (RIC)

Learning Objectives:
  • Outline communication strategies for successful crisis management preparedness and response.
  • Characterize the corporate culture flexibility needed in a crisis management plan.
  • Practice exercises that help you explore and mitigate crisis risk.
Speakers:
  • Christina Crue, Vice President, Witt Obriens
Loose Lips Sink Ships: Effective Communication for Risk Professionals, Brokers and Insurers

During the underwriting process and after a loss, you reach out to brokers and insurers for advice and counsel. Are you aware that those discussions are not necessarily privileged and immune from discovery?  Learn how sensitive communications with insurers may be open to discovery by underlying plaintiffs. Consider practical advice for discussing insurance issues and claims with those outside your organization and protecting confidential information.

Category: Legal and Regulatory (LGL)

Learning Objectives:
  • Set up best practices for discussing insurance issues during underwriting.
  • Adopt rules for controlling information in communications after an insurance claim arises.
  • Appreciate how the attorney-client privilege works and when it applies.
Speakers:
  • Jennifer Reno, Global Risk Manager, QVC, Inc.
Managing Risk in the Age of Social Media

What goes online, stays online. Search engines provide more than 7.5 million results each day. Roughly 23 percent of internet use is spent on social networks. Do you understand what this means for the potential impact of a negative social media event? How will you respond? Learn to monitor for and respond to negative social media events. Walk through case studies of the right and wrong steps. Evaluate social media crisis management, including monitoring and responding to social media feeds.

Category: Cyber Risk Management (CRM)

Learning Objectives:
  • Enumerate the benefits of building relationships before a social media crisis occurs.
  • Take steps to establish a social media risk framework that covers governance, process and policy.
  • Assemble effective communication strategies and crisis management practices.
Speakers:
  • Mary Weber, Senior Security Analyst, Cloud Operations, Oracle Corporation
  • Lianne Appelt, Risk Manager, Oracle Public Cloud, Oracle Corporation
Share and Share Alike: Risk Management Issues for the Sharing Economy

It is the hotel where you stay and the ride you took here. You and your company are likely already connected to the sharing, or on-demand, economy. See how it extends into almost every facet of the consumer and business experience. Explore the varied risks posed by this business model, from employment issues to cyber risk. Look at the risk impact for both on-demand companies and their traditional partners.

Category: Emerging Risks (EMR)

Learning Objectives:
  • List the key risks on-demand companies and their business partners face.
  • Compare the insurance coverages available for on-demand businesses.
  • Choose strategies that will help you manage risks posed by partnering with on-demand companies.
Speakers:
  • Kate Sampson, Vice President, Risk Solutions, Lyft, Inc.
  • Darren Teshima, Partner, Orrick, Herrington & Sutcliffe LLP
3:00 pm - 4:30 pm
Conference Finale and Closing Keynote

Michael J. Fox Award-winning Actor / Parkinson’s Disease Advocate He’s been charming audiences for decades. Life threw him a curveball but he didn’t let that hold him back. Now hear about his struggles in his own words as he shares the remarkable lessons he has learned and the hard-won perspective that ultimately helped him view challenges as opportunities. Speaking about his life through the critical themes of work, politics, faith, and family, he walks audiences through his journey of self-discovery and reinvention with captivating humor and wit. Describing how to become a happier, more satisfied person by recognizing the gifts of everyday life, Fox encourages audiences to not build walls but rather develop a personal policy of engagement and discovery. It is this emotional, psychological, intellectual, and spiritual outlook that has served him throughout his struggle with Parkinson's disease.  

Category: Networking Event

6:00 pm - 11:00 pm
Sedgwick/RIMS Closing Party

Category: Networking Event

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