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8:00 am - 3:00 pm
RIMS ‘15 Community Service Day: St. Bernard Project (CSD)

Join RIMS and Zurich as we spend the day volunteering with the St. Bernard Project. St. Bernard Project (SBP) is a national long-term disaster recovery organization whose mission is to ensure that communities at risk of, or impacted by, disasters have the resources to prepare and recover in the most prompt, efficient and predictable way possible. SBP was founded in 2006 by Liz McCartney and Zack Rosenburg, a teacher and lawyer, respectively, from Washington, D.C., after they saw the tremendous needs, yet solvable problems in the New Orleans region.  Through Disaster Resilience and Recovery Lab (DRRL), SBP works to share lessons learned, prevent common barriers to recovery and help communities utilize SBP’s standardized, repeatable and proven-effective model. We’ll spend the day helping build new homes, include hanging insulation or drywall, mudding/spackling, sanding, texturing, priming, painting, laying floors, and/or hanging trim, doors and baseboard. For more details, visit www.RIMS.org/CommunityService or www.stbernardproject.org.

Room: 228-229
Category: Networking Event
Level:

2:00 pm - 3:00 pm
Table Topic – Construction/Erection All-Risk (CAR/EAR) Insurance (TT1)

Monica Rifenburg (Director of Risk Management, ARRIS and a member of RIMS’ International Committee) and Laurie Champion (Managing Director, Aon Risk Services) will moderate a discussion on key issues and trends relating to construction/erection all-risk (CAR/EAR) insurance. Share your insights, whether in regard to your home market or experiences throughout the world.

Room: International Lounge, Lobby A
Category: Networking Event
Level:

3:15 pm - 3:45 pm
International Attendee Orientation (For Attendees Not From the United States or Canada) (IAR)

This new event will offer global attendees an opportunity to become acquainted while gaining a better understanding of how to maximize the conference experience while in New Orleans. 

Room: International Lounge, Lobby A
Category: Networking Event
Level:

4:00 pm - 5:30 pm
Attendee Orientation (FTO)

RIMS ’15 is an event that connects you with some 10,000 professionals from more than 70 different countries. We know it can be an overwhelming experience. Attend this program and you’ll be a RIMS ’15 pro. You’ll learn the ins-and-outs of the conference, where sessions are held, how to maximize networking opportunities and the best way to navigate the Exhibit Hall. Thom Singer will share tips on how to best create connections while at the conference. After, we’ll depart for RIMS Opening Reception where you can put your improved networking skills into practice. Whether you’re a first-time attendee or you attend every year, you’ll gain practical tips. 

Room: 208-210
Category: Networking Event
Level:

6:00 pm - 8:00 pm
Experience the New NOLA: RIMS ‘15 Opening Reception (ROR)

Experience: verb/ [ik-speer-ee-uh ns] to come to a knowledge of something by living through it. RIMS 2015 invites you to Experience the New NOLA!  Experience an indigenous evening at Mardi Gras World, the most unique attraction in America's most uniquely attractive city. Experience New culinary Innovations, New Entertainment Encounters & New Orleans Knowledge of all that is cherished and celebrated in this 300 year old city!  A new generation of New Orleanians welcomes you to the New NOLA!    

Room: Mardi Gras World
Category: Networking Event
Level:

7:45 am - 9:45 am
General Session and Opening Keynote (RGS)

Doors open at 7:45 am. Breakfast service ends promptly at 8:30 am Keynote Speaker: Erik Wahl: The Art of Vision and Author Erik Wahl is an internationally recognized graffiti artist, number one bestselling author and entrepreneur. His on-stage painting seamlessly becomes a visual metaphor to the core of his message, encouraging organizations to maximize profitability through innovations and superior performance levels. Erik’s bestselling business book, UNTHINK was hailed by Forbes Magazine as “THE blueprint to actionable creativity” and by Fast Company Magazine as “Provocative with a Purpose”.   Special Performance: Joyful & the Spirit of New Orleans Joyful & the Spirit of New Orleans delivers soulful gospel music to enthusiastic audiences all over the world. Prior to Hurricane Katrina, they were privileged to visit some 1,000 different cities in more than 10 countries, 50 festivals and a multitude of clubs. 

Room: The Great Hall
Category: Keynote
Level:

10:00 am - 12:15 pm
Exclusive Exhibit Hall Hours (EXH)

Room: Exhibit Halls B, C, D
Category: Networking Event
Level:

12:15 pm - 1:45 pm
Awards Luncheon and Leadership Keynote (ALK)

Let’s take a moment and recognize the achievements of the risk professionals, organizations and chapters dedicated to the future of risk management. Help us congratulate the recipient of the Society’s highest honor for outstanding lifetime achievement in the industry, the 2015 Harry and Dorothy Goodell Award. Inductees into the Risk Management Hall of Fame will also be announced. Plus, conference catalyst Thom Singer will kick off the luncheon with an ice breaker. Keynote Speaker: Simon T. Bailey, Former Disney Executive, Motivational Coach, and Author  Simon T. Bailey is a leadership imagineer and author whose expertise equips organizations with tips, tools and techniques on how to unleash their potential. Bailey’s new book, Shift Your Brilliance – Harness the Power of You, Inc. (Sound Wisdom, May 2014), is a call to action that invites readers to shift their thinking, creating a disruption from the norm that ignites innovation, increasing accountability and profitability in life and business. He is also a weekly columnist for American City Business Journal.

Room: The Great Hall
Category: Keynote
Level:

1:45 pm - 4:00 pm
Spencer-RIMS Risk Management Challenge Presentations Final Round (IND022)

Witness the next generation of risk management and insurance superstars as they compete in the final round of the Spencer-RIMS Risk Management Challenge. Undergraduate students studying risk management and insurance will present their risk management solutions to The Walt Disney Company’s case study and compete for cash prizes. 

Room: 215-216
Category: Industry (IND)
Level: Foundational

Speakers:
  • Ashley Morris, Member Engagement & Retention Manager, RIMS
2:00 pm - 3:00 pm
Asian Outlook: Markets Are Mostly Emerged, but Risks Are Still Emerging (GRM001)

Asia is a vast continent and the challenges of doing business there can overwhelm organizations. Different levels of development and diverse business practices, legal systems and regulations are just some of the factors to evaluate for business development opportunities. Even in fully emerged markets, new exposures arise and existing ones rapidly change. How does this affect risk mapping? If your company is investing in Asia, you must take into account megacities, urban natural catastrophes, political instability and regulatory risks. You need to understand the shaping of its regional insurance and reinsurance marketplace. Find clarity to keep the risks in check in the hottest developing market in the world.          

Room: 240-241
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Keep up-to-date on the main challenges and opportunities of doing business in Asia.
  • Learn about the latest Asian developments and foreseeable scenarios.
  • Prepare for the risk management challenges of doing business in Asia by examining available solutions.
Speakers:
  • Andrew Vigar, Country Manager, Japan, XL Insurance Company Limited
  • Alessandro De Felice, Group Risk Manager, Prysmian S.p.A.
Customers, Suppliers and Contractors: I Agreed to WHAT in That Contract? (ICM002)

Global expansion, product and service sourcing have multiplied both opportunities and uncertainties for companies. And, when a loss event does occur, the contract is often the last line of defense to protect your company and to prevent the inadvertent erosion of your insurance limit.  Ensuring that you are well protected, contractually against customers, supplier, contractor or subcontractor error is more difficult across far-flung borders.  This session will cover common contractual issues as respects indemnity, insurance and the limitation of liability. We will also explore alternatives to standard US requirements. Learn how one company has developed standardized contract guidelines, reviews the various contractual wordings that commonly arise in different countries; limits its risk; and finds insurance solutions, if necessary, for their contracts. This session will give you better insight to manage your contractual agreements.  

Room: 217-219
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Measure your contractual exposures.
  • Parse the contractual wording that commonly arises in different countries.
  • Consider how you will limit risk, determine if insurance is necessary and find it if so.
Speakers:
  • Connie Guy, Director, Risk Management, FMC Technologies, Inc.
  • Claude Gallello, Managing Director, Willis International
Hot Topic: The Drones are Coming: Will You Be Ready? (FOR016)

The Federal Aviation Administration has been directed to commercialize airspace for Unmanned Aerial Vehicles (UAV) operations by 2015. In other words, "The Drones are Coming!" Everything from crop dusting, electric line inspections and oil seismic surveying, cargo deliveries and more will likely be implicated in relation to drone use. What are the liability exposures, and will you be ready? We will be discussing the applicable legal framework and how to apply existing laws to drone use, and will explore what additional laws may be expected and when. We will also discuss the latest crop of cases for drone-related liability. Will you be ready?

Room: 208-210
Category: At the Forefront (FOR)
Level: Foundational

Learning Objectives:
  • Understanding the applicable legal framework.
  • Applying existing laws to drone use.
  • Exploring what additional laws may be expected.
Speakers:
  • Bruce Raymond, Owner, Raymond Law Group LLC
  • Timothy Crawley, Partner, Anderson Crawley & Burke, pllc
Incorporating Risk Considerations into the Capital Budgeting Process (RIF004)

Capital budgeting is the art of allocating scarce capital in order to generate the best returns as defined by your organization’s strategy and mission. Every enterprise unit seeks capital investment for growth with only so much cash to go around. Investments in risk management are often hobbled in this process. Its returns may be limited, difficult to quantify or achieved only over a long period of time. In addition, often left out of the equation are the risks associated with the other investment options. In fact, what may appear to be a no-brainer investment could turn into a disaster without appropriate consideration for its risks. Elevate your role in the process by incorporating risk elements into the capital budgeting plan.

Room: 214
Category: Risk Finance (RIF)
Level: Masters

Learning Objectives:
  • Find ways to embed consideration for risk issues in the capital allocation process.
  • Practice methods to identify and quantify risks to be incorporated into the capital budgeting assessment.
  • Get ready to raise the value of the risk management function and optimize the deployment of capital.
Speakers:
  • Daniel McGarvey, Managing Director, Marsh
  • Kevin Moss, Director of Casualty Insurance and Risk, Michelin North America, Inc.
Informing the Future: Linking Risk Management and Big Data (SRM009)

Much of today’s risk data is backward-looking—gathered from disparate systems through suboptimal data gathering processes. In an uncertain world, introducing a robust risk intelligence infrastructure uncovers fresh insight into what may be on the horizon. Turn your risk data into actionable information and deliver new user insights for managing both upside and downside outcomes. This session is hosted by RIMS Strategic Risk Management Development Council.

Room: 225-227
Category: Strategic Risk Management (SRM)
Level: Visionary

Learning Objectives:
  • Understand what Big Data is and how to define it.
  • Uncover how Big Data is used to enhance strategic and ecosystem risk management.
  • Dissect the components of a risk intelligent infrastructure.
Speakers:
  • Christina Kite, Corporate Senior Vice President, Susquehanna Bancshares, Inc.
Key Issues on Environmental Insurance (ICM005)

Are you ready to learn about the one subject most brokers never discuss? Discover the various coverages available in the environmental marketplace along with examples of why they are crucial for your organization.       

Room: 235-236
Category: Insurance and Contract Management (ICM)
Level: Foundational

Learning Objectives:
  • Dissect different environmental coverages to determine what they include.
  • Prepare for issues such as legionella, mold, contaminated properties, natural resource damages and waste.
  • Survey the history of environmental insurance and its importance for so many industries.
Speakers:
  • Ken Burrell, Managing Partner, Synapse Services, LLC
  • Steve Lawrence, Partner & Vice President, Insurance Office of America
Millennials Are Changing Your Workforce (TAL004)

As millennials change your workforce, your actions will determine whether they are an organizational risk or asset. What do we know about them? They are dedicated to their careers and individual achievement, but value work-life balance and establish sprawling and diverse social circles. Millennials have an outlook many of us secretly would like to emulate and one your organization needs to foster openly. If you have not yet developed an employee value proposition that recognizes the assets and maximizes the potential of millennials, do so now. Instead of focusing on managing this growing group of talent, address potential risks by retooling your human capital strategy to succeed and grow with this new workforce.

Room: 231-232
Category: Talent Risk (TAL)
Level: Innovative

Learning Objectives:
  • Relate the buying preferences of millennials to your total rewards offering.
  • Ensure your employee value proposition reflects diverse generations in the workforce.
  • Consider approaches for rewarding top talent, including reviewing original and flexible work arrangements.
Speakers:
  • Jessica Ward, Benefits Manager, DSW Designer Shoe Warehouse
  • Lester Morales, Chief Growth Officer, Human Capital Practice, Willis Group
Risk Capital Innovation (RIF005)

Expanding sources of risk capital are reshaping the world of risk finance. Over the next four years, more than $100 billion of alternative risk capital will find its way into the risk finance ecosystem. To date, this capital has had a major impact on the retrocession and reinsurance market. The impact on individual clients, however, has so far been muted. In the near future, however, inflows of capital from life insurance companies, pension funds, hedge funds and wealthy families could create new options for many insureds. Explore the sources of new capital, potential implications for your organization and examples of success. Prepare your organization to take advantage of the trends. This session is hosted by RIMS Silicon Valley Chapter.

Room: 230
Category: Risk Finance (RIF)
Level: Innovative

Learning Objectives:
  • Survey the emerging landscape of risk capital.
  • Uncover how new capital is creating new solutions.
  • Share ideas for harnessing new sources of risk capital.
Speakers:
  • Randy Nornes, Executive Vice President, Aon Risk Solutions
  • Laura Langone
Spy Games: A Risk Professional’s Guide to Identifying and Preventing Potential Secret Agents in Your Company (LGL008)

An understanding of agency law is vital to effectively assess risks to your organization. Your organization may unwittingly create agency relationships with individuals and entities that expose it to significant liability. How can you limit or eliminate this? Examine the basic concepts of agency law and recent legal decisions and governmental regulations that have changed the playing field. Discuss case studies of companies that have unknowingly created liability by appearing to hold out others as its agents. Explore the use of technology, contracts and insurance for limiting the liability potentially created by third parties.           

Room: 223
Category: Legal and Regulatory (LGL)
Level: Foundational

Learning Objectives:
  • Breakdown the basic concepts and legal issues in agency law and how they affect your company.
  • Keep current with the changes and trends that affect how you create risk management programs.
  • Compile preventive strategies for limiting who or what could be considered an agent of your company.
Speakers:
  • Rachel Sparks, Director, Claims, The ServiceMaster Company
  • David Alfini, Partner, Hinshaw & Culbertson LLP
Strategy and Risk Management: A Natural Fit (SRM011)

More than ever, senior executives and boards view risk management as a key strategic function in their organizations. The interdisciplinary intersection of strategic planning, risk management and strategy execution not only protects against losses, but also reduces uncertainties and enables organizations to seize opportunities. Hear from one organization that has found a way to naturally and successfully integrate enterprise risk management (ERM) with strategic planning. This session is hosted by RIMS Strategic Risk Management Development Council.

Room: 204-205
Category: Strategic Risk Management (SRM)
Level: Visionary

Learning Objectives:
  • Step into a strategist’s perspective on the use of risk management.
  • Create a plan for strategic and operational risk management collaboration in an ERM environment.
  • Distinguish the value link between strategy and enterprise risk management.
Speakers:
  • Rawson Haverty, Senior Vice President of Real Estate and Development, Haverty Furniture Companies, Inc.
  • Carol Fox, Director of Strategic and Enterprise Risk Practice, RIMS
  • James Presmanes, VP Risk Management and Insurance, Haverty Furniture Companies, Inc.
Table Topic – Q&A: Risk Management in China (TT2)

Hear how risk management is evolving in China in this interactive discussion with Robert Zhang (IKEA, China; RIMS Board of Directors) and Kevin Wu (Lockton, China).

Room: International Lounge, Lobby A
Category: Networking Event
Level:

The Management of Risk Arising Out of Foreign Accidents Litigated in the United States and Abroad (GRM012)

Accidents in foreign countries present you with unusual challenges. Often, litigation is initiated within the U.S. legal system with the expectation of generous recoveries. In addition, local litigation arising out of the same accident may be pursued in the country where it occurred. Finally, in the foreign jurisdiction, criminal investigations and prosecutions against those perceived to be responsible for the accident have become common. You will be called upon to coordinate all of these concurrent proceedings. Using airplane accidents as examples, anticipate how you will respond when presented with a major accident in a foreign country.

Room: 242
Category: Global Risk Management (GRM)
Level: Foundational

Learning Objectives:
  • Tackle the legal and risk management challenges of a major accident in a foreign country.
  • Be aware of the dismissal of U.S. litigation by the application of the doctrine of forum non conveniens.
  • Measure the benefits and drawbacks of litigation in foreign countries.
Speakers:
  • Todd Rosencrans, Partner, Perkins Coie LLP
  • Armando Carlo, Director, Insurance Litigation & Claims, The Boeing Company
What Exactly is the Risk? (ERM013)

Risk assessment lies at the heart of every risk management process. The information generated by risk assessment informs or validates the decisions your organization makes. Review a number of common risk assessment techniques. Learn how you can determine which methods are suitable for your organization and integrate them in your risk management framework. And understand how to apply key and common risk assessment methods from examples. This session is hosted by RIMS Enterprise Risk Management Committee.

Room: 222
Category: Enterprise Risk Management (ERM)
Level: Innovative

Learning Objectives:
  • Explore different types of qualitative and quantitative risk assessment methods.
  • Break down the three components of a risk assessment.
  • Contrast techniques based on the risk type, analysis purpose, resource limitations and available information.
Speakers:
  • Ward Ching
  • Linda Conrad, Director of Strategic Business Risk, Zurich North America
When Bad Stuff Happens: Best Practices for Managing Brand-Killing Claims (CLM026)

Reputational risk is the single greatest concern for hospitality and restaurant risk professionals and senior leaders. And evolving corporate standards and regulations increasingly address corporate preparedness for brand-killing incidents. What steps will ensure your company is prepared? Who should be involved? Learn how to measure the value of reputation and fit brand and reputation risk management within the business strategy. Discover the role of crisis management and related legal considerations. Discuss preloss preparation and postloss response to food safety, cyberbreaches, dram shop claims, supply chain disruptions and regulatory actions. Raise your awareness of potential threats, issues and vulnerabilities and develop a roadmap to successful risk management.         

Room: 228-229
Category: Claims Management (CLM)
Level: Masters

Learning Objectives:
  • Be prepared to avoid surprises and anticipate risks that could impair your brand and business.
  • Find out which responses to crises have worked and which have failed.
  • Know how to effectively manage the legal implications of brand-killing events.
Speakers:
  • Carrie Christie, Managing Partner, Rutherford & Christie LLP
  • John Logan, Office Head and Managing Director, Marsh
  • Patrick Sterling, Senior Director, Risk and People Admin., Texas Roadhouse
  • Andy Steinbach, Director Global Risk Finance, YUM! Brands Inc.
Workplace Violence: It’s About You, Your Management and Your People (RIC015)

Any employer is 18 times more likely to experience workplace violence (WPV) than a fire. Yet, you deploy fire preventions systems, but what for WPV? Are there prevention protocols? Reporting and response procedures? Employee training? WPV is foreseeable; the U.S. Department of Justice reports 2 million instances every year at U.S. employers, a likely underreported number. Discover the standards and law that define an employer’s responsibility to protect and respond to WPV and train employees. Create and deploy a team to command and control policy, prevention, response and recovery.

Room: 207
Category: Risk Control (RIC)
Level: Innovative

Learning Objectives:
  • Separate the facts from the myths of workplace violence.
  • Determine how WPV lawsuits will affect your organization and how you will protect management.
  • Establish a plan to train for WPV, including addressing the emergency team separately.
Speakers:
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
  • Bo Mitchell, President, 911 Consulting
3:00 pm - 4:00 pm
Exhibit Hall Break: BUBBLY BASH (EXB)

We’re bringing the bubbly to this bash. Come unwind and mingle with risk professionals from around the world. This exquisite networking event will feature a tantalizing champagne and sparkling wine tasting. Join us as we celebrate this opportunity to build lasting relationships within the risk community.  

Room: Exhibit Halls B, C, D
Category: Networking Event
Level:

4:00 pm - 5:00 pm
Cybersecurity Risks in a Mobile Device World (FOR004)

More than 200 million people will use a mobile business app this year. Thousands of new apps are developed each month. Mobile business is great, but how secure is it? More than 80 percent of popular apps come from unique developers; not all of them use best practices. Many apps expose sensitive information. No industry nor company is immune and normal security measures are insufficient. Tour the changing cybersecurity landscape as it reflects businesses’ continued mobile shift.

Room: 217-219
Category: At the Forefront (FOR)
Level: Masters

Learning Objectives:
  • Understand businesses' reliance on mobile devices, medical devices and cloud services.
  • Calculate your security risks associated with mobile and medical devices.
  • Know how to test mobile applications, evaluate cloud vendors and fix weaknesses before they are breaches.
Speakers:
  • Erik Wirth, Sr. Risk Manager, Microsoft Corporation
  • Vinny Sakore, Assistant HIPAA Security Officer, Verizon
D&O Coverage Is Not Just for Ds and Os (ICM003)

Whether your organization is public, private or even nonprofit, directors and officers (D&O) insurance can be a valuable asset. Examine the different types of D&O coverage, such as sides A, B and C, and the structure and key components found in typical policies. Explore policy limits, deductibles, retentions and the implications of shared policy limits. Discover common issues that often arise with D&O claims, including notice and reporting requirements and prior and interrelated claims. Review key exclusions, severability, nonrescindable coverage and recent case law construing D&O policy disputes and issues.

Room: 204-205
Category: Insurance and Contract Management (ICM)
Level: Foundational

Learning Objectives:
  • Break down the D&O insurance basics: who it covers, what it covers and what is excluded.
  • Appreciate the history and development of D&O coverage and keep up with hot topics.
  • See how your organization may find D&O beneficial in more ways than anticipated.
Speakers:
  • Brian Osias, Partner, McCarter & English, LLP
  • Sheryl Myers, Director, Global Corporate Insurance, Michael Kors Holdings Limited
Excellence in Risk Management 12 (SRM007)

See how the scope and mission of risk management continue to change as a result of regulatory, economic and geopolitical trends. Explore the results of the 12th annual RIMS/Marsh Excellence in Risk Management Survey, a compilation of current, key trends in risk management as identified by members of the profession. Join the discussion about the drivers of risk management and their relation to overall business strategy in the twenty-first century. 

Room: 208-210
Category: Strategic Risk Management (SRM)
Level: Innovative

Learning Objectives:
  • Take in the views from the C-suite and advice on key risk management topics.
  • Determine how you will improve the use of analytics.
  • Appreciate the top risk issues and the evolution of strategic thinking in risk management.
Speakers:
  • Carol Fox, Director of Strategic and Enterprise Risk Practice, RIMS
  • Brian Elowe, Managing Director, Global Risk Management, Marsh
  • Julie Pemberton, Director, Enterprise Risk & Ins. Mgmt., Outerwall Inc.
Global Auto Programs: Are They Worth the Trouble? (GRM004)

The design, implementation and maintenance of a comprehensive global auto program can result in great advantages for your organization but also innumerable problems for your risk management team. Many corporations have attempted such programs with mixed results. Some, however, have had real success. Examine the factors that make a successful program—important legal and geographical considerations and the risk management elements that need to be in place.       

Room: 223
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Incorporate lessons from the risk profile of a successful global auto program.
  • Review design options, coverage considerations and regulatory issues.
  • Be able to mitigate potential problems with risk management actions and corporate protocols.
Speakers:
  • Sherry Ardito, Director, Global Insurance Management, Aramark
  • Simon Kay, Chief Underwriting Officer, Motor Fleet and Human Protection, AXA Corporate Solutions
Growth in Stock Price as the ERM Linchpin (ERM005)

Do you want to influence strategic decision makers at the highest levels of your company? Do you aim to embed a risk management mentality into all business lines? To do so, you must fundamentally change both your approach and your message. Move away from the defensive angle and convey your ability to create value and exploit risk-intelligent opportunity—in addition to providing downside protection. Consider the stock value approach (SVA) to enterprise risk management (ERM). It creates consistent risk quantification across all risk types and promotes a risk-reward view that informs strategic decision making with the primary goal of growing company value.

Room: 235-236
Category: Enterprise Risk Management (ERM)
Level: Visionary

Learning Objectives:
  • Learn how to identify and quantify risk while tying in analyst and investor perceptions and building buy-in.
  • Map your company’s risks to the priorities of ERM, business decisions and stock value growth.
  • Plan to optimize strategic decisions to meet policyholder, regulator and rating agency expectations.
Speakers:
  • Damon Levine, VP, ERM, Assurant
Insurance Considerations for China (LGL006)

As a base for owned manufacturing operations, source of suppliers or customer base, China is the marketplace for companies expanding internationally. By understanding this vast commercial space, be better equipped to design and structure a global program that includes your company’s Chinese exposures. 

Room: 214
Category: Legal and Regulatory (LGL)
Level: Masters

Learning Objectives:
  • Make sense of regulatory compliance within the Chinese insurance industry.
  • Mark the differences between the U.S. and Chinese insurance markets.
  • Consider your risk management options for program structure.
Speakers:
  • Wise Xu, Deputy, Chief Executive Officer, Willis China
  • Laura Langone
Latin America: Risk Engineering Past Cultural Barriers (GRM006)

In Latin America, risk engineering is a new paradigm. Many plant managers will politely listen to the risk engineering recommendations, but on subsequent visits you will discover that nothing has changed and the process starts again. Your challenge is to successfully convey the need to control and mitigate inherent hazards with a given occupancy. If you can reach not only the plant manager but also those who manage the company assets, you can make an effective and permanent change in the acceptance of risk engineering input.         

Room: International Lounge, Lobby A
Category: Global Risk Management (GRM)
Level: Masters

Learning Objectives:
  • Appreciate the local culture in Latin America and identify who controls what.
  • Plan to meet the local risk director or manager before visiting plants to prevent risk engineering failure.
  • Recognize the essential importance of speaking the local language.
Speakers:
  • Barry Mitchell, Director, Risk, Security & Loss Control, Teck Resources Limited
  • Joseph Meaney, Vice President, Global Insurance and Risk Engineering, The AES Corporation
Medicare Set-Aside Arrangements and Third-Party Liability Cases (CLM015)

In the next 25 years, two factors—longer life spans and aging baby boomers—will combine to double the U.S. population aged 65 years and older to about 72 million people. Of those still working, 41 percent say they will not retire anytime soon. This intertwines workers’ compensation with the Medicare system. When dealing with aging employees’ workers’ compensation claims that involve future medical expenses, you now have to take into account the interests of the Medicare system—which is feeling a financial strain expected only to worsen. In this environment, are you prepared for Medicare to become more aggressive in going after funds to which it feels entitled? This session is hosted by RIMS Silicon Valley Chapter.

Room: 207
Category: Claims Management (CLM)
Level: Foundational

Learning Objectives:
  • Review the Workers’ Compensation Medicare Set-Aside Arrangement and the basic claims process.
  • Compare employers’ justifications to settle claims early to Medicare’s concerns and objections.
  • Anticipate potential future developments for the employer, Medicare and the employee.
Speakers:
  • Melissa Price Matovich, Managing Attorney, Shaw Jacobsmeyer Crain & Claffey
  • Lora Figgat, Risk Manager, NetApp, Inc.
New AMA Classification of Obesity: How It Affects Workers’ Compensation and Mandatory Reporting (CLM016)

In 2013, the American Medical Association (AMA) voted to declare obesity a disease, making it a potential secondary claim for employers. If injured workers gain weight because of medications prescribed or cannot keep fit due to work-related injuries, and their body mass index (BMI) exceeds 30, they are considered obese and eligible for related treatment. In addition, under the Americans with Disabilities Act Amendment Act of 2008 (ADAAA), the reclassification means someone treated for this disease for more than six months may be due accommodations. Learn what this means for your company’s bottom line and how to mitigate the risk.

Room: 224
Category: Claims Management (CLM)
Level: Masters

Learning Objectives:
  • Be aware of recent court decisions related to the AMA reclassification of obesity and the impact.
  • Decide what you can do to control the resulting risks.
  • Find opportunities to prevent obesity as a work-related condition.
Speakers:
  • MaryRose Reaston, Founder, Emerge Diagnostics
  • Michael Davis, Senior Vice President - Risk Control Services, Lockton Companies
Overcoming Workers’ Compensation Challenges (RIC008)

Do you ever wonder: “Will our workers’ comp costs ever go down?” Many risk professionals have wondered the same thing. If you were to pull together all of your safety, risk management and loss control knowledge and practices, you could make a significant and sustainable impact on your workers’ compensation claims. Take a step-by-step look through a case study of how a national chain of restaurants worked with its carrier to turn around its program and boost its bottom line. Discover ideas for innovative thinking, collaborative teamwork and risk management and safety techniques that you can begin using to achieve similar results in any industry.

Room: 220-221
Category: Risk Control (RIC)
Level: Innovative

Learning Objectives:
  • Incorporate ergonomics principles that reduce the risk of injury in practical ways.
  • See how performance management techniques can reduce the risk of injury.
  • Acquire methods to leverage senior leaders’ opinions to drive home your company’s safety message.
Speakers:
  • Heidi Bastien, Director of Risk Management, Rubio's Restaurants, Inc.
  • Atis Zikmanis, Sr. Service Director - Risk Control Services, Liberty Mutual Insurance
Radical Reforms in the London Market: What Every Risk Professional Should Know (LGL007)

Major changes to London market practice are imminent, with the most radical reforms to UK insurance law in more than 100 years now underway. The UK Marine Insurance Act 1906 is the cornerstone of UK insurance law. The principles laid down in it are the foundation of London market practice and are adopted in insurance policies written the world over. If you insure risks in the London market, or insure internationally with UK law policies, you must be aware of these changes. 

Room: 222
Category: Legal and Regulatory (LGL)
Level: Innovative

Learning Objectives:
  • Understand the new UK insurance legal framework in operation and changes in London market practice.
  • Ensure your London market or English law policies are effective.
  • Clarify the new ways fundamental insurance policy terms operate.
Speakers:
  • Alexander Oddy, Partner, Herbert Smith Freehills
  • Helen-Clare Pope, Head of Insurable Risk, Tesco
The Not-So-Big Easy: The Arduous Journey of Successfully Navigating Nontraditional Workers’ Compensation Claims (CLM023)

Are you the unfortunate owner of a book of nontraditional claims—unions, aging workforce, comorbidities, unsettled Medicare set-asides, runoff claims, bankruptcy and insolvency funds? If so, you know how difficult and time-consuming the management of these claims can be. Join a discussion of real-life situations and practical solutions.

Room: 240-241
Category: Claims Management (CLM)
Level: Masters

Learning Objectives:
  • Assemble creative claims solutions that can result in cost savings and file resolution and may affect collateral.
  • Differentiate the financial impact of nontraditional versus more traditional claims.
  • Figure out the contractual and legal constraints and implications of nontraditional claims.
Speakers:
  • Bill Morrow, Senior Partner, Morrow and Morrow
  • Philip Flanary, VP, Risk Management, Ashford HospitalityTrust Inc.
  • Bill Goldstein, West Region Claims Leader, Wells Fargo Insurance Services
Trends and Best Practices in Leave Management and ADAAA Administration (CLM025)

The environment for leave management has become increasingly complex. Myriad regulations—specifically the Family Medical Leave Act (FMLA) and Americans with Disabilities Act Amendments Act (ADAAA)—and employee awareness of their rights leave you trying to not only integrate new rulings into disability and workers’ compensation programs, but also make sure corporate policy and day-to-day interpretations match. Examine the statistics from leading industry surveys and practical paths to compliant, integrated programs.

Room: 231-232
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Assess the impact of FMLA, ADA and ADAAA compliance on workers’ compensation and disability.
  • Survey methods, challenges and successes in dealing with local, state and federal leave regulations.
  • Sharpen your leave management and ADA administration skills.
Speakers:
  • Terri Rhodes, Executive Director, Disability Mgmt. Employers Coalition (DMEC)
  • Karen English, Partner, Spring Consulting Group, LLC
What Has Your Broker Done for You Lately? Is it Time for an RFP? (RIF008)

A well-qualified insurance broker with direct access to insurance companies and specific experience in your organization’s industry is key to maintaining a comprehensive and cost-effective insurance portfolio. In fact, selecting the right broker can affect your organization’s bottom line. When was the last time you critically examined your broker? Has the relationship gone stale? Perhaps you have a great relationship, but your board mandates regular requests for proposals (RFPs). Explore best practices in evaluating and selecting a broker. Gain advice for each step of the process, from evaluating your current broker to key RFP points, from conducting broker interviews to facilitating a seamless transition.    

Room: 228-229
Category: Risk Finance (RIF)
Level: Foundational

Learning Objectives:
  • Define your current broker relationship.
  • Set up the tools for drafting an effective broker RFP and asking critical questions in a broker interview.
  • Weigh the pros and cons of having multiple brokers on your program.
Speakers:
  • Craig Hoffman, Risk Manager, Wakefern Food Corp.
  • Selena Linde, Partner, Perkins Coie LLP
7:30 am - 8:30 am
Student & RRP Breakfast (STUDENT/RRP MEMBERS ONLY) (ASB)

Room:
Category: Networking Event
Level:

8:00 am - 9:30 am
RIMS and Business Insurance Present: BI Risk Manager of the Year Award and State-of-the-Industry Panel (RMA)

Following the award ceremony, join us for a State-of-the-Industry Risk Manager panel discussion presented by Business Insurance editor, Gavin Souter. This session will feature prominent Risk Managers of the Year discussing emerging risks and best practices for addressing them, offering insights into the way organizations can use risk mitigation and risk transfer to add value rather than simply protect their businesses from loss.

Room: R06-R09
Category: Networking Event
Level:

9:00 am - 10:00 am
Before You Get Sued: Better Investigation Tactics to Mitigate Legal Risk (RIC001)

Participating in the defense of a lawsuit or regulatory enforcement action is an eventuality for every risk professional. How you handle responses and investigations through the trailing weeks, months or years can make all the difference for a successful defense and your reputation. Which data you collect and how you document it can cause investigations to either fall short or go overboard. Either scenario complicates the defense. Quality and timely risk assessments must be conducted throughout the process for executive and legal team’s strategy decisions. Go beyond the basics of incident investigation to defend your organization’s reputation, mitigate loss and make yourself a trusted advisor.

Room: 225-227
Category: Risk Control (RIC)
Level: Foundational

Learning Objectives:
  • Get a list of critical mistakes to avoid in directing and documenting a high-profile incident investigation.
  • Distinguish the components of a flexible and robust investigation framework relevant to your operation.
  • Develop skills for creating meaningful risk synopses for your executive team and legal counsel.
Speakers:
  • Robert Tompkins, Partner, Holland & Knight LLP
  • Don Gray, Director of QHEST & Risk, Ukpeagvik Inupiat Corporation
Bring Your Own Device (BYOD): Tech Trends for the Next Generation (RIC002)

A report by the Pew Research Center shows that 90 percent of U.S. adults have a cell phone, 58 percent have a smartphone and 42 percent have a tablet. The era of smart everything has changed the landscape of risk management. Apps provide new avenues for risk management approaches and tablets with instant connectivity have transformed approaches to medical care. In a world where today is not fast enough, everyone is trying to keep up. Gain valuable insight into the newest technology and its impact on risk management.  

Room: 214
Category: Risk Control (RIC)
Level: Masters

Learning Objectives:
  • Anticipate the future landscape of technology and its impact on business decision-making processes.
  • Adapt examples of cutting-edge solutions to address your organizational challenges with risk.
  • Keep up with the trends: the internet of everything, mobile apps, smart machines and wearables.
Speakers:
  • Edith Granillo-Fahey, Senior Claims Manager, Gap Inc.
  • Gordon Clemons, Chairman of the Board, CorVel Corporation
Cyber 3.0: Cutting-Edge Advancements in Insurance Coverage for Cyber Risk and Reality (FOR005)

Cyberattacks are spreading with unprecedented frequency, sophistication and scale, across industries and geographical borders. Network security alone cannot fully address them and no security system is impenetrable. Every organization faces cyberrisk, but not all understand the vital role of insurance in a risk management strategy to cope with it. Some mistakenly assume that cyberinsurance is primarily for financial, healthcare or retail institutions. In fact, the U.S. Securities and Exchange Commission (SEC) advises that all U.S. public companies disclosures include a ”[d]escription of relevant insurance coverage” for cyberrisk. Boost your value to your organization by understanding the issues and products available to address serious cyberrisks. This session is hosted by RIMS Pittsburgh Chapter.

Room: 204-205
Category: At the Forefront (FOR)
Level: Innovative

Learning Objectives:
  • Arm yourself with an in-depth understanding of the cutting-edge cyberinsurance products.
  • Gain practical tips for negotiating enhancements to off-the-shelf insurance forms.
  • Compile a best practices checklist to facilitate successful cyberinsurance placement.
Speakers:
  • Timothy Flaherty, Manager, Insurance Risk Management, Alcoa Inc.
  • Roberta Anderson, Partner, K&L GATES LLP
Hot Topic: Getting Past the Headlines: How to Grow Your Business in Turbulent Geopolitical Times (GRM014)

Russia, Ukraine, Syria, Iraq, the emergence of ISIS and the surprising volatility in other emerging markets have shocked multinational managers over the world and generated significant losses. The risks seem to form a complex web of interconnected perils, all operating more unpredictably and at a higher speed than ever before. Under these conditions, how can a risk manager systematically and confidently help his/her firm create a structure to address these risks? This panel will take you through one risk manager’s journey–his thought process, methodology, tools and the roles of different people in the organization. We will then look at tools to help mitigate these risks, including but not limited to political risk insurance. We will talk about the key perils covered under these policies–political violence, expropriation, currency inconvertibility and non–honoring of sovereign debt–and we will also talk about what is not covered. Then we will examine the claims history right up to recent times, and about what political and country risks managers should be looking out for moving forward.

Room: 207
Category: Global Risk Management (GRM)
Level: Masters

Learning Objectives:
  • Experience how a major multinational approached analysis of its country risk exposures, including tools, methodology and the stakeholders involved.
  • Delve into what are the various types of risk mitigation to consider depending on the outcome of the analysis.
  • Understand what political risk insurance covers and does not cover, claims, roles for the captive and what current events mean for risk managers today.
Speakers:
  • Judith McInerny, Director, Risk Management, Corning Incorporated
  • David Anderson, Senior Vice President, Zurich Credit & Political Risk
Implementing and Sustaining ERM: Applying a Military Mindset for Success (ERM006)

Take a look at a different approach: applying effective management tools used in military operations to plan, implement and sustain an enterprise risk management (ERM) program. Examine ways to monitor multiple simultaneous actions and techniques to reduce the chance that your ERM efforts stall or fail altogether. Review: ERM lines of operation; the mission-essential task list (METL); supporting tasks; status and progress presentation techniques; and determining the ERM “battle rhythm” of your organization. Study real-world examples of introducing, implementing and sustaining an effective ERM program.

Room: 228-229
Category: Enterprise Risk Management (ERM)
Level: Masters

Learning Objectives:
  • Understand the critical actions and dimensions of an ERM program.
  • Apply the military concept of a METL to key outputs and expectations.
  • Gain insight into synchronizing ERM activity cycles and reporting frequency with your operating tempo.
Speakers:
  • William Wiseman, Assistant Vice Chancellor, Enterprise Risk Mgmt, East Carolina University
Managing Global Programs: Tips, Tricks and Lessons Learned (GRM008)

Insurance is based on globally variable contract law. Each country and insurer has special terms, regulations, clauses and coverages to consider. In addition, you need to understand the unique buying patterns of your local teams and their priorities. Learn tips, tricks and options to assist you in creating a more coordinated global international property and liability program that will pay claims when the time comes. 

Room: International Lounge, Lobby A
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Consider global property and liability coverage structures.
  • Understand different insurance systems, buying styles and why local pushback is common.
  • Gain techniques to promote the global program approach to your team.
Speakers:
  • Tanja Maffei Chan, SVP, International, Willis
  • Debra Samuel, Manager, Insurance Risk Management, Alcoa Inc.
Risk Management and the Balanced Scorecard: Better Decisions in Strategy Development (SRM010)

The balanced scorecard (BSC) methodology presents a disciplined approach to developing a highly effective strategy for a company of any size. The same level of discipline, however, is not often applied to examining the risks of that strategy. Join the BSC practitioners who are moving toward integrating a risk management methodology in the scorecard development process. This integration maximizes the value that can be derived by monitoring and controlling risks to the strategy objectives. It helps create a risk-based decision-making process that supports a more robust strategy. Examine an overview of the BSC methodology and one company’s evolving approach to leveraging enterprise risk management (ERM) in the process.            

Room: 215-216
Category: Strategic Risk Management (SRM)
Level: Masters

Learning Objectives:
  • Better understand the BSC methodology.
  • Use examples of applying and integrating ERM principles with BSC methodology to form your own plans.
  • Prepare to implement the BSC methodology by examining the evolution of the process at one company.
Speakers:
  • Dmitriy Borovik, Energy and Resources Enterprise Risk Management Services Leader, Deloitte & Touche LLP
  • Charles Jones, Strategy and Risk Manager, UIL Holdings Corporation
The Top Ten Risks Presented by the Affordable Care Act (CLM024)

Get to know the greatest risks the Affordable Care Act (ACA) poses for your organization. Seek guidance on how to recognize these risks and address them. Analyze real-life situations and go over how you can do an internal risk analysis to ascertain how your organization will fare when ACA is fully implemented. 

Room: 222
Category: Claims Management (CLM)
Level: Foundational

Learning Objectives:
  • Uncover the hidden risks posed by ACA.
  • Determine the degree to which your organization is at risk to compliance issues.
  • Compare pragmatic alternatives for handling conflicting challenges.
Speakers:
  • James Anelli, Partner, LeClairRyan
  • Randy Jouben, Director, Risk Management, Five Guys Enterprises, LLC
Understanding Additional Insured Coverage and Contractual Indemnity (ICM012)

You receive a customer’s letter demanding indemnity for injuries to your employee at the customer’s plant, but the customer is responsible for the injuries. The fine print on the purchase order says your company has agreed to indemnify the customer for its sole negligence and name it as an additional insured. Can this really be so? What about workers’ compensation? And the customer’s insurance as a primary policy? Who will pay your retention? Can the customer access your excess policy too? Find the answers to these and other questions. Review the 2013 revisions to the ISO additional insured endorsements. And assemble tips for reviewing and drafting indemnity and insurance provisions.

Room: 217-219
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Appreciate the interplay between additional insured coverage and contractual indemnity.
  • Decide what to include—and what to avoid—when drafting and reviewing insurance and indemnity clauses.
  • Apply the lessons of a mock indemnity and additional insured claim to your organization’s needs.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Tabitha Prestler, Director of Risk Finance & Insurance, Wilbur-Ellis Company
9:00 am - 11:00 am
Aviation Industry Session (IND001)

Address your risk and insurance challenges as part of an exciting, interactive panel discussion. Explore risk management related to airport operations, security concerns and the application of enterprise risk management and safety management systems. Explore the risks you and your colleagues currently face and what is being done to mitigate them.

Room: 335-336
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Anticipate emerging risks brought about by new technology.
  • Stay up-to-date with the state of the aviation insurance market.
  • Make a plan to improve your risk profile with effective, peer-tested methods.
Speakers:
  • Iftikhar Ahmad, Director of Aviation, Louis Armstrong International Airport
  • Tim Bonnell, Senior Vice President, Director of Aviation, IMA Corp
  • Paul Leonard, Chief Executive Officer, Charles Taylor Adjusting (Aviation USA)
Basic Finance Skills: No MBA Required (RIF001)

Practical risk management applications require many skills, especially in finance. Learn how finance can be used to form decisions based on objective data and measure your successes. Speak the language of finance to improve communications with C-suite leaders. Follow a case study that examines how to quantify the decision-making process. Study net present value (NPV) program cash flow comparisons, discounting on liability accruals, budgeting and NPV cost benefit analysis on safety initiatives.   

Room: 244
Category: Risk Finance (RIF)
Level: Foundational

Learning Objectives:
  • Be familiar with basic finance skills: present value, future value, discount rates and time value of money.
  • Quantify the decision-making process.
  • Add practical risk management applications to your repertoire.
Speakers:
  • Sandra Little, CRM, ARM, CPCU, MBA, Manager, Enterprise Risk, Bar-S Foods Co.
  • Marcia Linton, Senior Vice President, National Analytics Practice Leader, Wells Fargo Insurance Services
  • Jerry Stevens, Professor of Finance, University of Richmond
Casino Industry Session (IND002)

The casino business is growing at a rapid pace, not only in the United States but globally as well. With new growth, comes new risks and exposures. Explore those new risks and get a global perspective on solutions and alternatives. With a panel of experts, examine online gaming, terrorism coverage, counterfeit casino chips, skilled labor shortages and new foreign casino regulations. Find answers and thought-provoking risk management solutions to apply to the domestic and global gaming industry.

Room: 243
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Expand your understanding of global casino risks.
  • Build your solution skill set to address casino risks.
  • Be aware of new regulations and governance for risk management in gaming.
Speakers:
  • James Cunningham, VP, Enterprise Risk Management, Pinnacle Entertainment, Inc.
  • Brad Darr, Senior Managing Director, Beecher Carlson
  • Gert Cruywagen, Director of Risk, Tsogo Sun Group
Financial Services Industry Session (IND005)

Can you bank on your insurance? Hear from a panel of experts about the latest market trends in the financial services industry, including cyberrisk, professional liability and investment banking coverage. Walk through the top ten claims problems that financial services institutions currently face. Discover the best practices for presenting your institution’s insurance claims. Share in the experiences of your peers and get valuable tips for maximizing your insurance recoveries.

Room: 333-334
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Recognize the trends in the insurance market for the financial services industry.
  • Acquire practical risk management skills tailored to your industry.
  • Assemble tips for assessing and handling your insurance claims.
Speakers:
  • David Goodwin, Partner, Covington & Burling LLP
  • Tracy Jurusik, Senior Vice President, FINEX North America, Willis
  • Barbara Miller, Claims Manager, Well Fargo & Company
  • Jacqueline Olson, Risk & Insurance Management Principal, Wells Fargo
Higher Education Industry Session: New Focus on Traumatic Brain Injuries in Athletic Programs (IND007)

The management of a student athlete’s health after a traumatic brain injury (TBI)—on a lifelong basis—has come under increased scrutiny from a wide variety of affected parties. Sports medical professionals and risk managers should work in tandem to effectively manage the risk of injury to athletes and reduce the impact on an institution in the event of an injury. These professionals must understand the nature of TBI, the risk of TBI and best practice protocols and policy that should be in place to manage the related risk and legal exposure. Hear a panel of medical, legal and risk professionals discuss these key issues and answer your questions.

Room: 242
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Consider the nature of TBI and the risk potential.
  • Survey the legal landscape surrounding TBIs.
  • Gain methods to improve the management and mitigation of TBIs in your athletic programs.
Speakers:
  • Joyce Fred, Professor, Tulane University
  • Gregory Stewart, Co-director of the Tulane Sports Medicine Program, Associate Professor, Tulane University
  • Tory Lindley, Assoc. Athletic Director/Athletic Training Services, Northwestern University
Real Estate Industry Session (IND010)

Find out what drives your real estate peers’ concerns and curiosities. Join the discussion and get involved. See how you can continue the learning experience by forming real estate risk professionals networking groups in your city or state. 

Room: 240-241
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Network with your real estate peers.
  • Share and receive insight into others’ best practices.
  • Keep up with the latest industry hot topics.
Speakers:
  • Tony Tatum, Attorney, King & Spalding
  • Alice Edwards, Managing Director, PricewaterhouseCoopers LLP
  • Gregory Woodman, Risk Manager, iStar Financial Inc.
  • Lori Agee, AVP, Risk Management, Duke Realty Corporation
Retail Industry Session: The Risks Brands Constantly Face (IND017)

The retail industry is bombarded with changing and complex risks requiring real-time decisions. You perpetually manage data breach, margins, supply chain, workforce, fraud, the Occupational Safety and Health Administration (OSHA), food safety and claims frequency issues. Atop this is the potential for overnight social media backlash striking at your company’s brand and valuation. As a part of the retail industry, make sure you are using industry best practices to incorporate strategies that identify, mitigate and manage these risks to reduce your company’s total cost of risk, protect its brand and increase employee productivity.       

Room: 245
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Be familiar with the state of risk and key issues in the retail market.
  • Incorporate suggestions for risk management programs, safety standards and government regulations.
  • Find new ways to evaluate exposures, analyze changes in risks and assess your retail risk profile.
Speakers:
  • Laura Woop, Director, Risk Management and Credit Services, Tiffany & Co.
  • George Faigen, Partner, Oliver Wyman
  • Julie Layton, Vice President, Risk Management, Kohl's Department Stores, Inc.
  • Joseph Lee, Senior Vice President, CS STARS LLC
  • Mac Nadel, Retail/Wholesale, F&B Industry Practice Leader, Marsh
The Future Sustainability of Captives in a Regulatory World? The Challenges Facing the Captive Insurance Industry (IND015)

The captive industry seems to be under more scrutiny than any other insurance segment and more so today than ever. The Organization for Economic Cooperation and Development (OECD) in Paris has characterized captives as a profit-shifting device, tarnishing their true purpose and reputation. The National Association of Insurance Commissioners (NAIC) typically considers some imposition on captive operations. States view captives as potential revenue sources, creating financial hardships, which are made worse by the Internal Revenue Service. Discover how captive industry leaders have formulated strategies to educate regulators to abate these problems and validate the value that captives generate as critical business functions.

Room: 238-239
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Dissect the OECD’s criticism of captives and learn to document transfer pricing to neutralize that argument.
  • Translate how the NAIC operates into ways to prevent unnecessary regulation of captives.
  • Stay up-to-date with hot topics for tax authorities and operating efficiencies for your captive.
Speakers:
  • Ward Ching
  • Dennis Harwick, President, Captive Insurance Companies Association
  • Robert Myers, Partner, Morris, Manning & Martin, LLP
  • Thomas Jones, Partner, McDermott Will & Emery LLP
Work, Pray, Insure Industry Session (IND019)

Do you work with a faith-based organization or other nonprofit as a broker, director or volunteer? Churches, schools, food pantries, counseling centers, sheltered workshops and other nonprofits host all types of events, have large corps of volunteers and often have significant motor vehicle exposures. How does a church protect the volunteers staffing a fundraising event? How have recent changes in the law and court decisions further complicated risk management for these organizations? Explore specific case histories to see how insurance and alternative risk transfer programs can be deployed to meet these unusual needs and protect nonprofit organizations from unnecessary exposures.            

Room: 338
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Improve your understanding of the special risks incurred by faith-based and nonprofit organizations.
  • Consider new and creative solutions for the special risks attendant on these organizations.
  • Prepare to assess the adequacy of your existing risk programs.
Speakers:
  • Robert Brown, Founder, Ridenour Hienton, P.L.L.C.
  • Peter Persuitti, Managing Director, Global Religious & Nonprofit Practice, Arthur J. Gallagher & Co.
  • Peter Cronin, Director of Risk Management, Archdiocese of Denver Management
10:00 am - 2:00 pm
Community Service Project: Blessings in a Backpack (CSP)

Join RIMS and Zurich for RIMS 2015 Community Service Project in the Exhibit Hall at the New Orleans Ernest N. Morial Convention Center.  RIMS ‘15 conference attendees and Zurich constituents will volunteer their time to assist Blessings in a Backpack with their mission guided by the belief that our social and economic future depends on the quality of a young child's experiences. Blessings in a Backpack provides elementary school children who are on the federal Free and Reduced Price Meal Program with a backpack of food to take home for 38 weekends during the school year. Backpack food includes easy-to-prepare, ready-to-eat foods, like granola bars, juice boxes, mac and cheese, and oatmeal. Volunteers will put together backpacks that will be donated to local elementary schools.

Room: Exhibit Halls B, C, D
Category: Networking Event
Level:

10:15 am - 11:15 am
Controlling a Corporate Crisis: A Kidnap Escalation Drill (RIC003)

In many emerging economies, kidnapping is on the rise. Companies are boosting their executives’ travel vigilance and preparing in advance for kidnap situations should they arise. Learn more about how you can enhance corporate travel safety. Examine a kidnap and extortion scenario to see what you need to quickly consider to bring a kidnapping event to a safe resolution.            

Room: 222
Category: Risk Control (RIC)
Level: Foundational

Learning Objectives:
  • Assemble tips on corporate travel safety.
  • Understand how a kidnap crisis often unfolds.
  • Establish the decisions that your organization must make to resolve a crisis situation.
Speakers:
  • Francisco Quinones, Senior Consultant, Terra Firm Risk Management
Critical Reflection on Two State-of-the-Art Risk Management Frameworks (SRM004)

Risk management in today’s world is acquiring new meaning. With risks increasing in frequency and impact and greater interdependencies between multiple risk categories, many firms are preparing to set up comprehensive risk management frameworks. Examine two companies’ state-of-the-art risk frameworks and discuss commonalities and differences. Gather the most important ingredients of a comprehensive risk management framework that addresses the risk tolerance system, risk-based capital steering and more.

Room: 214
Category: Strategic Risk Management (SRM)
Level: Masters

Learning Objectives:
  • Become familiar with examples of state-of-the-art risk management frameworks.
  • Discover how you can set up and maintain a risk tolerance system.
  • Gain insight into steering your business using risk capital as a measure.
Speakers:
  • John Adams, VP, ERM, PepsiCo, Inc.
  • Kathrin Anne Meier, CRO, Allianz Global Corporate & Specialty
Directors and Officers Insurance: 50 Ways to Lose Your Coverage (LGL004)

With an influx of new forms and dozens of complex and conflicting court decisions, directors and officers (D&O) insurance has become increasingly complex. It is receiving scrutiny from board members concerned about personal liability concerns—an anxiety heightened by indications that regulators will seek individual contributions in settlements. Review recent developments in the law over a wide variety of areas, including insured versus insured exclusions, related claims issues, the personal conduct exclusions and allocation. Examine the new D&O forms and discuss the provisions that are of greatest concern to board members.

Room: 217-219
Category: Legal and Regulatory (LGL)
Level: Innovative

Learning Objectives:
  • Parse the key terms and conditions you should demand in your D&O policies to avoid claims problems.
  • Know how courts and insurers interpret policies and how to position claims to avoid negative outcomes.
  • Gain insight into the types of securities claims being brought by government agencies and private plaintiffs.
Speakers:
  • Jacqueline Urban, Managing Director & Practice Leader, Aon Risk Solutions, Financial Services Group
  • Peter Laun, Partner, Jones Day
Faces in the Crowd: Meeting the Needs of an Increasingly Diverse Workforce (TAL001)

Workforce diversity has an impact on the way your organization conducts business: Each individual is a valued asset who contributes uniquely to products and services. Understand the shifts in demographics, anticipate what the workforce will look like in the future and help your organization adjust its workforce strategies accordingly. The composition of the workforce affects hiring, training, retention strategies, communications, compensation and benefits and the use of technology. This, in turn, affects how your organization can maximize the value of the labor pool. Discover employer strategies for managing differences and their impact on workers’ compensation and disability.

Room: 235-236
Category: Talent Risk (TAL)
Level: Visionary

Learning Objectives:
  • Appreciate the diversity and composition of your workforce today.
  • Recognize the impact of diversity on workplace strategies.
  • Plan to incorporate methods for capitalizing on diversity to improve productivity at your organization.
Speakers:
  • Ericka DeBruce, Global Diversity and Inclusion Manager, International Paper
  • Kathryn Tazic, Senior Vice President, Sedgwick Claims Management Services, Inc.
Hot Topic: Modernizing the Regulation of International Insurance Programs (LGL011)

Recent years have shown an increased demand for global insurance solutions. Increasing globalization trends across all industries have made it the norm for organizations to operate and distribute products and services across multiple continents. Insurance regulation however, with a few exceptions, remains local in the majority of the world’s regions and countries. As a result, risk professionals and the organizations they represent are challenged with measures intended to protect local insurance firms and policyholders. These challenges often lead to high reputational risk for the global consumer. Join us for a discussion on an approach to address some of these cross border challenges. This session is hosted by RIMS External Affairs Committee.

Room: 231-232
Category: Legal and Regulatory (LGL)
Level: Visionary

Learning Objectives:
  • Understanding the insurance-related obstacles faced by companies operating in multiple jurisdictions around the world.
  • One proposal to address those obstacles.
  • How commercial insurance buyers can impact this process.
Speakers:
  • Petra Riga, Head of International Business, Sales & Distribution, Zurich Global Corporate
  • Francis Bouchard, Group Head of Government and Industry Affairs, Zurich Insurance Group
  • Janice Ochenkowski, International Director, Jones Lang LaSalle Incorporated
Risk and Stories: Interactive and Creative Ways to Engage Staff and Executives (ERM010)

Risk management is sometimes perceived as a perfunctory, compliance-driven activity. As a result, many in your organization fail to visualize and appreciate the full value and benefits of implementing effective enterprise risk management (ERM). Change the way you portray risk management’s importance to stakeholders—with risk “edutainment.” See how passionate storytelling can create an unforgettable image of using risk management as a daily decision-making tool. Stories are the creative conversation of life, creating powerful, clear and more meaningful experiences. 

Room: 215-216
Category: Enterprise Risk Management (ERM)
Level: Innovative

Learning Objectives:
  • Evaluate storytelling as a risk communication tool to assist you in effectively embedding risk culture.
  • Explore creative ways to engage staff and executives.
  • View how “edutainment” helps stakeholders visualize the benefits of ERM and deliver corporate objectives.
Speakers:
  • Adewale Akinwale,, Head, Enterprise Risk Management, Nigerian Aviation Handling Co Plc
  • Joachim Adenusi, Executive Director, IRMS Ltd (UK)
Ten Strategic Questions That Identify Uncertainties and Untapped Opportunities in Your Company’s Strategic Plan (SRM001)

Take a practical approach to integrating enterprise risk management in the planning process by identifying and addressing strategic risks. Find the answers to key strategic risk questions through practical examples and a challenging yet collaborative discussion with business leaders.

Room: 224
Category: Strategic Risk Management (SRM)
Level: Foundational

Learning Objectives:
  • Adopt an effective process for connecting strategic risk management to your company’s planning process.
  • Assemble powerful questions to ask during strategic business reviews to get the full value of your strategy.
  • Build and include in the process risk scenarios of potential significant loss to shareholder value.
Speakers:
  • Arya Yarpezeshkan, Group Chief Risk Officer, Navigators Group, Inc.
The Aging Workforce: Impact on Workers’ Compensation (CLM021)

People in the United States are living and working longer. As a result, older employees are beginning to constitute a larger segment of the workforce. Explore the far-reaching implications of the nation’s aging workforce. Learn about the Cleveland Clinic’s successful strategies and outcome data. Review: aging workforce demographics; common injuries among older workers; how injuries differ from those in younger workers; and the complexities that an older worker may face in treatment, recovery and a return to work. Examine successful injury management, physical therapy and cost-reduction strategies aimed at assisting older workers.       

Room: 220-221
Category: Claims Management (CLM)
Level: Visionary

Learning Objectives:
  • Realize the physiological changes of aging and the related safety concerns, injury rates and recovery times.
  • Find ways to improve safety, injury prevention, wellness and ergonomic programs for an aging workforce.
  • Assemble care management methods to enhance medical outcomes, return-to-work results and cost savings.
Speakers:
  • Thomas Gilliam, President, IPCS
  • Michelle Despres, Executive Director, National Product Leader, Align Networks
The Current State of Distracted Driving: Best Practices and Defensibility (RIC012)

Distracted driving has now become part of our national conversation. It affects all organizations, from those with a dispersed workforce driving their own cars to those with extensive fleets. Discover how you can protect your organization—from preventing lawsuits to forming a post-claim defense. Gain a greater appreciation of the significance of distracted driving for your organization and be able to implement or enhance your risk management strategies to address it.

Room: 228-229
Category: Risk Control (RIC)
Level: Innovative

Learning Objectives:
  • Appreciate the current legal climate regarding auto accidents.
  • Distinguish the many forms of distracted driving and best practices to address each.
  • Create a plan to prevent lawsuits and defend your organization from a claim.
Speakers:
  • Richard Bleser, Sr. Vice President -- Fleet Safety, Marsh Risk Consulting
  • Catherine Whitney, VP, Risk Management, Sunbelt Rentals
The Solution to Pollution: Managing a Chronic Problem (LGL010)

The environmental wave was supposed to have passed, but environmental claims continue to be asserted. Current claims are more complex and often more expensive to manage. Sediment cleanup, increasingly stringent cleanup standards, fracking and climate change claims are just a few examples. Join an informative discussion of the modern risks you face and the policies that provide coverage for them, including current pollution legal liability policies.

Room: 230
Category: Legal and Regulatory (LGL)
Level: Masters

Learning Objectives:
  • Define the new challenges presented by environmental claims.
  • Familiarize yourself with available options for dealing with an environmental claim.
  • Prepare to mitigate environmental risks for your organization.
Speakers:
  • Patrick Walker, Risk Manager, Rio Tinto
  • Mark Plumer, Partner, Orrick, Herrington & Sutcliffe LLP
Top Trends in International Insurance (GRM011)

As a risk professional of a multinational company, you may face day-to-day challenges due to recent global insurance marketplace changes. Dynamic factors affecting international insurance programs range from an increase in regulations—such as the Foreign Account Tax Compliance Act and Mexican anti-money laundering laws—to tax considerations, from alternative program structures to the changing role of international insurance carriers and brokers. Learn to better manage your international program. Break down the top ten trends in international insurance. Identify the cause, impact and ways to mitigate each trend. 

Room: 204-205
Category: Global Risk Management (GRM)
Level: Visionary

Learning Objectives:
  • Learn to structure insurance programs to support current and future international business objectives.
  • Familiarize yourself with upcoming regulatory changes that will affect your international insurance program.
  • Devise ways to take advantage of the increasingly global nature of the insurance market.
Speakers:
  • Bruce Wineman, Senior Managing Director, Aon Risk Solutions
  • Audrey Rudberg, Senior Insurance Manager Global Alternative Risk Transfer, Cargill, Incorporated
11:30 am - 12:30 pm
Bitcoins: The Next Cyberinsurance? (FOR003)

There are more than 13 million bitcoins—more than $8 billion—involved in tens of thousands transactions every month. Bitcoins have been recognized as virtual currency by the U.S. Treasury Department and deemed taxable property by the Internal Revenue Service. They can be converted to and from international currencies and used to buy everything from gift certificates to hotel room reservations. But what are the risks of bitcoins and other cryptocurrencies? This session is hosted by RIMS New York Chapter.

Room: 224
Category: At the Forefront (FOR)
Level: Foundational

Learning Objectives:
  • Learn about the history and future of bitcoins.
  • Explore the risks associated with purchasing, storing and using bitcoins.
  • Consider the insurance industry implications, including new products designed for bitcoin risks.
Speakers:
  • James Kirtland, VP, Corporate Risk Management, Voya Financial
  • Ty Sagalow, President, Innovation Insurance Group
  • Robert Parisi, Network Security and Privacy Practice Leader, Marsh
Deconstructing Construction Coverage: What on Earth Do Construction Project Policies Cover? (LGL003)

You can pretty much count on construction project claims, which implicate builder's risk, the owner's property, contractors' and subcontractors' commercial general liability and professional liability or performance bonds. Discover how you can allocate risk for construction projects to maximize coverage and position claims for the best chance of success. Examine the advantages and disadvantages of construction risk program structures—owner controlled insurance programs (OCIPs), contractor controlled insurance programs (CCIPs) and multipolicy programs. Review key policy terms and the court decisions construing them. Learn to structure programs and pursue claims so you maximize coverage.    

Room: 220-221
Category: Legal and Regulatory (LGL)
Level: Foundational

Learning Objectives:
  • Develop a practical understanding of different ways to insure construction projects.
  • Determine how you might position claims under various policies to ensure the best claims outcome.
  • See how you can sync insurance coverage with insurance and indemnity provisions in construction contracts.
Speakers:
  • David Marino, Executive Vice President, Aon Risk Services
  • Peter Laun, Partner, Jones Day
Designing Global D&O Programs: Options for Today’s Multinational Organizations (GRM003)

As a growing number of U.S. corporations seek expansion opportunities abroad, they face the same directors and officers (D&O) liability risks that have long-challenged multinationals. Uncover the complex global D&O landscape, including the various risks to which directors and officers may be exposed in different countries. Examine: the adequacy of U.S. policies; where and when local policies are required; compensability changes from country to country; and the potential consequences of inadequate or ill-conceived D&O coverage. Learn to structure a truly effective, global risk framework to help protect directors and officers in a changing world.

Room: 228-229
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Differentiate D&O exposures seen abroad from those experienced domestically.
  • Know the stakes when dealing with global D&O risk and options for securing adequate coverage.
  • Build a decision-making framework to develop an optimal global D&O strategy.
Speakers:
  • Jennifer O'Neill, Head of International Placement, Specialty Products, Zurich
  • Debbie Gramer, Director, Global Risk Management, Arrow Electronics, Inc.
Emergency Response Planning: How to Protect Your Business from a Natural Disaster (RIC005)

Two of the costliest hurricanes in U.S. history occurred in the past decade: Hurricane Katrina, 2005, and Sandy, 2012. Lack of preparedness contributed to the historic flooding and devastation. Following natural disasters, your concerns naturally increase. Are my organization’s assets susceptible to a natural disaster? Would my facility be forced to shut down? For how long? Taking precautions before a disaster is the best way to minimize risk and recover faster. Understand your risks and make sure proper engineering methods are in place. Continuously updated, detailed knowledge allows you to create and manage an emergency response plan that improves your organization’s preparedness for the next flood emergency.

Room: 225-227
Category: Risk Control (RIC)
Level: Foundational

Learning Objectives:
  • Compile the critical elements to create a flood emergency response plan.
  • Prepare to evaluate your facilities’ flood exposure and aggregated loss estimates.
  • Compare temporary flood protection devices and fixes that could provide extra protection for your facility.
Speakers:
  • Tom Chan, CEO, Global Risk Miyamoto
  • Greg Bates, Managing Consultant, Global Risk Consultants (GRC)
Joined-Up Thinking to Manage Losses on a Global Scale (CLM012)

Dealing with insured losses in a globalized economy is an increasingly challenging exercise that requires the joined-up thinking of several people within several companies. How does a U.S. company ensure that a loss in its Brazilian subsidiary is handled properly and in full compliance with applicable laws and regulations? How does a multinational company accurately quantify interdependency losses arising from different plants in different countries and adequately handle the overall loss? Ultimately, it comes down to teamwork, expertise and technology that respects diversity in languages, culture, laws and market practice. Examine the joined-up thinking that can result in the compliant and smooth handling of your losses. 

Room: 223
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Understand the main aspects of cross-border claims.
  • Review the latest issues facing multinational companies in cross-border claims handling.
  • Adopt state-of-the-art solutions that use the latest skills and tools.
Speakers:
  • Jim DiVirgilio, SVP, Head, North America Property Casualty Claims, XL Group
  • Cristiane Alves, Insurance Manager, Companhia Siderurgica Nacional
Latin America Property Risk Update: How CAT Modeling, Analytics and Wider Coverage Options Are Strengthening Risk Management Across the Region (GRM007)

With the rapid growth of many Latin American economies in the past decade, multinational and local businesses alike have made strides with sophisticated analytics, planning and risk financing to address property exposures. Expanded investment by global insurers, brokers and risk consultants, along with better catastrophe data and the elevation of the region’s risk profession have ushered in a sea change. Observe the Latin American risk management progression: the latest pre-loss quantification methods; how risk professionals, brokers and underwriters use this information; the most significant catastrophe concerns; and the status of modeling initiatives to facilitate more precise understanding of potential impacts.

Room: 230
Category: Global Risk Management (GRM)
Level: Visionary

Learning Objectives:
  • Explore the expanded availability of more robust risk quantification tools in various parts of Latin America.
  • See how risk managers have been raising the bar in dealing with property exposures across the region.
  • Adopt catastrophe planning and preparation best practices for Latin American property claims management.
Speakers:
  • C. Marc Ramirez, Senior Principal Engineer, AIR Worldwide
  • Jose Vivas, Commercial Manager, Contacto Corredores de Seguros
  • Carlos Moran, Director, Aon Global Risk Consulting
Managing Medical Stop-Loss in Your Captive (CLM014)

With the rising cost of medical insurance, many employers self-insure medical coverage. The rules, however, have changed: health care reform exposes self-insured employers to catastrophic risk. Stop-loss coverage is one way to manage that risk. Follow the complete story of placing medical stop-loss coverage into a captive and the excess commercial market. Hear about: the terminology of employee benefits versus property and casualty coverage; attachment point considerations and pricing; unique coverage terms; actuarial analysis; divestitures and acquisitions; the impact to a captive’s bottom line; and underwriting information requirements.

Room: 207
Category: Claims Management (CLM)
Level: Masters

Learning Objectives:
  • Gain knowledge and insight into medical stop-loss coverage.
  • Develop a framework for evaluating stop-loss coverage options for your organization.
  • Consider what it would take for your organization to go down the stop-loss coverage road.
Speakers:
  • Karin Landry, Managing Partner, Spring Consulting Group, LLC
  • Steven Bujarski, Manager of Risk Financing, Carlson, Inc.
Managing the Risks of Climate Change (FOR008)

Despite reams of data documenting the devastating physical and economic losses caused by climate change, many businesses do not actively assess or manage their climate-related risks. Its changing nature and lagging indicators make estimating the location, timing and intensity of climate change threats additionally challenging. Largely, only those organizations that have already suffered repeated losses from its effects make an effort to address the risk. Has your organization discounted the need to consider climate threats because they generate a low score in comparison to other, more concrete and immediate dangers? Consider the many strategic and operational risks related to climate change.

Room: 235-236
Category: At the Forefront (FOR)
Level: Masters

Learning Objectives:
  • Analyze climate change’s physical, economic, regulatory, operational, reputational and litigation risks.
  • Contrast mitigation failures for predictable losses against effective climate risk management.
  • Craft a framework for identifying, managing and monitoring climate risks and opportunities.
Speakers:
  • Tucker Hackett, Senior Credit Officer, Royal Bank of Scotland
  • Gina Blus, Principal, Climate Ready Solutions LLC
Pandemic! Crisis Management and Insurance Recovery for Disease-Related Losses (CLM017)

The recent Ebola epidemic is only the latest wake-up call. Increasingly, businesses and institutions are exposed to substantial losses due to epidemic- and pandemic-related stoppages. From the outbreak of Legionnaire’s Disease that closed the Bellevue-Stratford Hilton in Philadelphia decades ago, to more recent outbreaks of SARS, Avian Flu, H1N1 and now Ebola. Hotels, educational institutions, restaurants, banks, hospitals and clinics face crippling and potentially life-threatening risks from disease-related events. Explore contingency planning and crisis management tools for when the worst happens. Investigate insurance recovery options under business interruption, supply chain, general liability and workers’ compensation policies.

Room: 214
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Study the scope and nature of business risks associated with pandemic outbreaks.
  • Adopt the essential elements of crisis management and contingency planning.
  • Prepare for insurance issues and recovery options for supply chain, business interruption and liability risks.
Speakers:
  • Stan Williams, Risk Manager, Equity Lifestyle Properties
  • David Klein, Partner, Orrick, Herrington & Sutcliffe LLP
Risk Performance That Makes a Difference (RIC010)

When the question of risk management’s value comes up, the C-suite and business unit managers often press for better answers. Total cost of risk (TCOR) is a common and usually well-received measure, but you need more ways to prove your value to gain management and board commitment for greater investment. Learn to measure the impact that risk management has on corporate success. See how collaboration can influence decision makers to drive your risk management strategy. Go beyond TCOR and exploit risk for gain. Explore various ways successful risk professionals tell their stories to gain deeper commitment to their strategies.

Room: 217-219
Category: Risk Control (RIC)
Level: Masters

Learning Objectives:
  • Review the traditional risk management function within an organization.
  • Consider ways risk management can be elevated within your organization.
  • Compare your peers’ success in communicating effectively with top executives and the board.
Speakers:
  • David North, President & CEO, Sedgwick, Inc.
  • Paul Beattie, Director Risk Management, Whataburger, Inc.
  • David Cammarata, Assistant Treasurer - Risk Management & Insurance, Verizon Communications
  • Tim East, Director, Risk Management, The Walt Disney Company
The Board’s GPS for Better Corporate Governance: The Value of Enterprise Risk Management (ERM012)

We rely on our GPS to guide us through a foreign town and provide direction when we are lost. What if you were a board member and felt lost—pressured by legal and governance obligations and forced to make decisions or advise senior management without relevant information. What if you had a GPS to guide you through the maze of risk factors and help you satisfy your fiduciary duties and legal obligations? See how companies have leveraged the power of enterprise risk management (ERM) to help guide boards to meet their accountabilities for better corporate governance.

Room: 222
Category: Enterprise Risk Management (ERM)
Level: Visionary

Learning Objectives:
  • Apply to your organization case studies of how ERM processes have enhanced board-level decision making.
  • Reposition your ERM initiatives for senior management and board-level audiences.
  • Recognize the leverage of ERM initiatives in attracting new board members.
Speakers:
  • Michael Yip, National Practice Leader, Enterprise Risk Management, BFL Canada Insurance Services Inc.
  • John Phelps, Director, Business Risk Solutions, Blue Cross and Blue Shield of Florida, Inc.
Transportation of Dangerous Cargoes through North American Communities: The Often Unknown Hazard (RIC013)

Much of the North American built environment has been developed around major transportation routes, particularly railroads. With substantial increases in the volume of oil and other hazardous materials moving through these communities, the risk exposure has increased correspondingly. Communities are often unaware of this until after shipments have moved through, making it difficult for them to prepare for and develop mitigation strategies. Urban planners, community leaders and risk professionals must reconsider community plans and transportation policies in an effort to protect their communities. Examine the increased risk exposure and recent developments in best practices and response strategies.

Room: 231-232
Category: Risk Control (RIC)
Level: Innovative

Learning Objectives:
  • Be aware of the increases in volume and frequency of hazardous cargo shipments.
  • Keep current with related regulations.
  • Gain best practices and strategies to improve risk mitigation for this hazard.
Speakers:
  • Raymond Monteith, Senior Risk Consultant, HUB International
11:30 am - 1:30 pm
Student Advisory Council Student Networking Lunch (STUDENT MEMBERS AND ADVISORS ONLY) (SNL)

Room: Rivergate Room
Category: Networking Event
Level:

12:30 pm - 1:45 pm
Exhibit Hall Networking Luncheon and Exclusive Hours: BAYOU BASH (EXN)

Enjoy the festive atmosphere and diverse culture that only New Orleans offers. This Big Easy themed luncheon conjures the essence of the city’s vibrant spirit as you indulge in some of the city’s classic cuisines. You’ll also enjoy live big band performances of jazz, Cajun, Zydeco and other well-known music from the region. 

Room: Exhibit Halls B, C, D
Category: Networking Event
Level:

2:00 pm - 3:00 pm
Hot Topic: The eHealth Revolution: Risks that May Ensue (CLM028)

With the continuous advancements in technology, the delivery of health information and healthcare services is rapidly changing. Telehealth practice is growing exponentially in the U.S. and internationally. This session will define the common eHealth buzzwords – telemedicine, telehealth, mHealth – and discuss the risks associated with each. The regulatory landscape, including the FDA, CMS, HIPAA, state policies and medical board positions, will be analyzed and discussed. Obstacles to practicing via telemedicine and mHealth will be explored, followed by risk management solutions and proactive strategies for incorporating these methods of care delivery into current practice.

Room: 223
Category: Claims Management (CLM)
Level: Foundational

Learning Objectives:
  • Identify the risks associated with delivery of care via the various “eHealth” methodologies.
  • Understand the current and rapidly changing regulatory landscape impacting “eHealth.”
  • Develop strategies for mitigating these risks and effectively incorporating “eHealth” into care delivery.
Speakers:
  • Lauren Bicknese, Risk Management Consultant, RCM&D Self Insured Services Company, Inc.
  • Karen Mathura, Risk Management & Claims Consultant, RCM&D
How to Utilize the Influx of Capital Markets Capacity, Including CAT Bonds (RIF003)

Significant capital from institutional investors is flowing into the reinsurance and insurance markets via derivative-like instruments, insurance-linked securities and CAT bonds. How do CAT bonds and other capital markets products work? To what extent are they similar to insurance? How can you employ these solutions in your program? How do the costs compare? See how New York’s Metropolitan Transportation Authority deployed a capital markets instrument, following Hurricane Sandy, to diversify its capacity sources and obtain the desired catastrophe protection.

Room: 228-229
Category: Risk Finance (RIF)
Level: Masters

Learning Objectives:
  • Follow the movement of the capital markets entering into the insurance space.
  • Understand how capital markets solutions and parametric products work.
  • Decide if capital markets products can be used as part of your risk management program.
Speakers:
  • Philipp Kusche, Director, Swiss Re Corporate Solutions
  • Laureen Coyne, Director, Risk Management, Metropolitan Transportation Authority
Insurance Market and Risk Transfer Challenges in Latin America (GRM005)

Examine how one company’s diversity and scope forged from necessity a strong partnership between its global risk management team and its insurance markets. If your company is considering operations in high-growth markets, explore examples of strategic risk management practices and insight into: gaining local knowledge of hurdles and pitfalls; choosing an insurance partner; and structuring a risk transfer program via capacity, new products and regional and global programs as well as nonstandard solutions.

Room: 224
Category: Global Risk Management (GRM)
Level: Masters

Learning Objectives:
  • Determine how an insurance or reinsurance company can solve key Latin American risk transfer dilemmas.
  • See how insurance and reinsurance companies meet the service needs of their Latin American clients.
  • Gather strategies to maximize collaboration and execution between your organization and your insurer.
Speakers:
  • Newton Queiroz, Head of Sales Latin America, Regions & Specialty, Swiss Re Corporate Solutions
  • Alvaro Trilho, Insurance & Risk General Manager, Votorantim
No Longer Science Fiction: The Risks and Rewards of Autonomous Vehicles (FOR010)

Just as computing and robotics have made the transition from fantasy to practical tools of everyday life, the technology needed to build autonomous cars is mostly available today. With its technological advancements, Google is likely to emerge as a major innovator in personal transportation in the near future. This poses a series of profound challenges for the auto industry, federal, state and local governments and consumers. Explore the benefits and challenges of autonomous vehicles from the perspective of the consumer and the automobile industry, including auto manufacturers, parts suppliers, government, technology providers and insurance companies.

Room: 231-232
Category: At the Forefront (FOR)
Level: Visionary

Learning Objectives:
  • Consider the societal implications of self-driving vehicles.
  • Define the challenges of transitioning to autonomous vehicles for everyday life.
  • Anticipate how autonomous vehicles will change the risk management landscape.
Speakers:
  • Michael Stankard, Managing Director, Industrial & Materials Practice, Automotive Practice, Aon Risk Solutions
  • Alan Gier, Global Director, Corporate Risk Management & Insurance, General Motors Company
Out with the Old, In with the New: Sustaining a World-Class Ergonomics Program in a Technology-Driven World (RIC007)

The root of a successful corporate loss prevention program lies in the ergonomics process. The influx of new technologies and innovative solutions has made this easer for you. Examine the approach, elements, experiences and lessons learned by The Boston Globe’s ergonomics process. Develop your ability to recognize, plan, design and integrate key ergonomics elements. Learn about activities and steps needed to manage and sustain your corporate or sitewide ergonomics programs.

Room: 222
Category: Risk Control (RIC)
Level: Innovative

Learning Objectives:
  • Apply a roadmap to deploying an ergonomics—and overall loss prevention—initiative to your organization.
  • Breakdown the key steps for planning, implementing and maintaining an ergonomics process.
  • Identify tactical and strategic elements critical to an ergonomics process for one or many locations.
Speakers:
  • Winnie Ip, Director of Consulting, Humantech, Inc.
  • Anthony Schiavi, Director, Safety and Env. Aff, Boston Globe
Table Topic - Modernizing the Regulation of International Insurance Programs (TT3)

Insurance regulation remains local in the majority of the world’s regions and countries. This means that corporate insurance customers with an international focus are confronted with more and more measures intended to protect local insurance firms and policyholders. Unfortunately, these measures can generate the opposite effect by retarding foreign direct investment and establishing unnecessary policyholder protection regimes in commercial market segments made up of sophisticated buyers with the requisite risk management expertise.   Join representatives from Zurich Insurance Group (Francis Bouchard, Petra Riga and Daniel Riordan) to discuss how this fragmented approach affects purchases of international insurance programs, and learn about Zurich’s proposals to reform the current model. 

Room: International Lounge, Lobby A
Category: Networking Event
Level:

The Global Regulatory Environment: An Update on a Changing World (LGL009)

In the wake of the global financial crisis, new laws and regulatory regimes addressing financial services were proposed and implemented around the world. If your company has operations and exposures abroad, the changing nature of global insurance regulation could have implications for your multinational insurance strategies. Explore the emerging trends in local country regulation. Discover: protectionism; enforcement trends; the encroachment of financial regulators into insurance; the implications of organizations being declared systemic risks; the latest activities of the International Association of Insurance Supervisors; and the Federal Insurance Office’s involvement.         

Room: 235-236
Category: Legal and Regulatory (LGL)
Level: Innovative

Learning Objectives:
  • Stay abreast of major regulatory trends in different parts of the world.
  • Appreciate the impact these trends may have on your global organization.
  • Create a framework to discuss key regulatory issues with experts and C-suite members.
Speakers:
  • Scott Taber, Senior Assistant General Counsel, Zurich North America
  • Audrey Rudberg, Senior Insurance Manager Global Alternative Risk Transfer, Cargill, Incorporated
The Risk Manager’s Role in Mitigating Employment Practices Liability Losses (ICM011)

Employment practices liability insurance (EPLI) claims continue to increase in number. Associated losses—for defense, settlements and verdicts—can be exorbitant and potentially damaging to your company’s reputation and bottom line. You implement risk mitigation controls to prevent claims from occurring, but what happens after the claim is made and EPLI is implicated? Your involvement in the postclaim process and understanding of the EPLI policy’s terms and conditions can be crucial in mitigating the overall loss. Better define your role in mitigating EPLI losses and learn strategies that can help you reach favorable claim resolution with your insurer.   

Room: 220-221
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Identify key EPLI policy provisions that can preclude or limit coverage.
  • Respect the role your relationship with the claims adjuster plays in ensuring favorable claim resolution.
  • Find ways to work with and educate human resources and legal departments on the claims process.
Speakers:
  • Jack Flug, Senior Advisory Specialist, FINPRO, Marsh
  • Gail Sider, Team Manager, EPLI Claims, Zurich
  • Kelly O'Shea, Director, Risk Management, Xylem Inc.
The Strategy Is Set: What Now? (SRM012)

The planning group, usually made up of an executive committee—with or without input from the board of directors or business unit leaders—typically establishes an organization’s objectives and goals over a specific planning period. At times, risk professionals may not be included as significant players in this planning flow. You can, however, become an integral part of the strategy execution process. Is it better to be late to the process than not involved at all? This session is hosted by RIMS Strategic Risk Management Development Council.  

Room: 214
Category: Strategic Risk Management (SRM)
Level: Foundational

Learning Objectives:
  • Overcome the challenges of breaking into the strategy-planning process.
  • Improve your working understanding of strategy planning and the differences in terms.
  • Find ways to identify, prioritize and influence the risks arising from the strategy itself.
Speakers:
  • Lisa Kremer, Senior Vice President, Marsh
  • Laura Langone
Transformers: The Evolution of the Risk Professional’s Role in M&A (SRM013)

Risk professionals, transform! Be seen as a deal maker not a naysayer. There is more to mergers and acquisitions (M&A) than bidding for the best returns. Due diligence must be undertaken quickly with limited access to information. With a case study, learn about the risks associated with M&A, the techniques used to identify—and put a value on—key risks and the means by which you can gain an understanding of the key issues that interest senior leaders most. Explore the techniques that enable you to get the key issues on the table quickly.   

Room: 225-227
Category: Strategic Risk Management (SRM)
Level: Masters

Learning Objectives:
  • Be aware of the risks associated with M&A and the techniques used to put a value on them.
  • Develop techniques to quickly deliver information to C-suite leaders to inform their decisions.
  • Acquire the skills needed to make deals happen efficiently and profitably.
Speakers:
  • Thomas Kim, Risk Manager, KKR Capstone
  • Rich Colton, Private Equity Practice Leader, Wells Fargo Insurance Services USA, Inc.
When Is an Occurrence Not an Occurrence? (ICM013)

In 2006, the Pennsylvania Supreme Court, in Kvaerner Metals v. Commercial Union Insurance Co., joined the majority of jurisdictions that hold damage to the insured’s work or product caused by faulty workmanship not an occurrence under a commercial general liability (CGL) policy. Recently, more courts around the country have expanded the Kvaerner doctrine, ruling damage to third party property caused by negligent design or construction to be not resulting from an occurrence and thus not covered. Once confined to the construction industry, the no occurrence argument has been expanded to other types of claims. What can you do when you can no longer count on a CGL policy to cover third party property damage of even bodily injury? 

Room: 215-216
Category: Insurance and Contract Management (ICM)
Level: Masters

Learning Objectives:
  • See how insurers’ coverage positions can affect your business.
  • Find hope in the growing body of case law and legislative efforts to restore coverage.
  • Determine if amendments to your traditional CGL policies can restore coverage.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Paul Ferrero, Risk Manager, Arkema Inc.
2:00 pm - 4:00 pm
Construction Industry Session (IND003)

Join a lively and open roundtable discussion of current topics specific to construction risk management. With owners, developers and a variety of contractors, review and discuss: current risk transfer techniques; regulatory changes; economic issues; concerns regarding asbestos and silica; adverse contractual terms and conditions; the continuing use and impact of owner controlled insurance programs (OCIPs) and contractor controlled insurance program (CCIPs); and any other questions you bring. In addition, examine construction defect claims with an actuary.

Room: 238-239
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Stay abreast of trends, incidences and characteristics in construction defect claims across the United States.
  • Keep current with hot topics in construction risk management.
  • Comprehend the impact of economic and regulatory trends in the construction field.
Speakers:
  • David Dolnick, Risk Manager, The Brady Companies
  • Richard Livermore, Executive Vice President, Old Republic Construction Program Group
  • Ron Kozlowski, Director and Consulting Actuary, Towers Watson
Entertainment Industry Session (IND011)

Entertainment exposures whether film, amusement parks, sporting events or large venues require different approach in risk management. This session will provide insight behind the show curtain as how to manage entertainment risk, underwriting, claims, risk control, crowd control, terrorism and entertainer safety, some of the topics the panel will explore. Come be educated and entertained.

Room: 242
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Identify emerging risks in the entertainment industry and provide insight into the underwriting process for entertainment risks.
  • A deep dive into the risk control tools that are used for events and larger venues.
  • Expand your understanding of what goes into a major entertainment event or venue.
Speakers:
  • Paul Holehouse, Director Entertainment Risk Control, Aon/Albert G. Ruben Insurance Services, Inc.
  • Dave Sandler, EVP, Head of Corporate Accounts Casualty, AIG
  • Lance Ewing, Vice President, AIG
  • Tim East, Director, Risk Management, The Walt Disney Company
Mining and Metal Industry Session (IND008)

Take part in an interactive discussion with mining and metal risk professionals, risk specialists involved with mining, claims adjusters, insurers, brokers and other subject matter experts who wish to explore niche mining topics.

Room: 245
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Leverage the lessons from a mining loss case study.
  • Relate trends, such as cyberrisk, that can change the quantum of a mining claim.
  • Acquire key tools to help you better understand the concerns of risk professionals and service providers.
Speakers:
  • Barry Mitchell, Director, Risk, Security & Loss Control, Teck Resources Limited
  • Timothy Mullarkey, Director, Risk Management & Insurance, Arch Coal, Inc.
  • Ryan Brown, Producer, Lockton
  • Joseph Scarlato, Director, Meaden & Moore
  • Denis Smith, VP, Executive General Adjuster, Cunningham Lindsey
  • Jeffrey Eggleston, Vice President, Risk Management, Alpha Natural Resources
Restaurant Industry Session (IND012)

The restaurant industry is evolving to keep pace with today’s economy and address federal legislation, increased volatility and operations that focus on labor and food cost. Where is risk management, claims management and risk control in this picture? Join risk professionals from leading restaurant companies, both national and regional, to explore strategic risk management and the challenges the restaurant industry faces today. Be among the first to examine the annual claims benchmarking results. Participate in the survey in advance and receive a confidential report that compares your company's results to your segment and the industry. Whether you are a new or experienced risk professional, take this opportunity to network and discuss problems specific to your industry.

Room: 240-241
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Apply the knowledge of a New Orleans restaurant owner and his experiences with today’s business risks.
  • Compare your claims with others in same restaurant segment.
  • Network with industry peers.
Speakers:
  • Ralph Brennan, President, The Ralph Brennan Restaurant Group, Inc.
  • Charlotte Peedin, Director, Risk Management, Golden Corral Corporation
  • Al Rhodes, President & Senior Actuary, SIGMA Actuarial Consulting Group, Inc.
Supermarket Industry Session (IND014)

Join a panel discussion with risk professionals from some of the largest U.S. supermarket chains and explore the latest and largest risk management issues the supermarket industry faces. In addition to the common challenges, delve into the logistics surrounding the latest trends in exposure areas like pharmacy, food safety, contamination, recalls, cyberevents, reputations and fleets.  

Room: 243
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Relate strategies used by peers to your risk management issues that extend beyond the well known.
  • Understand why pharmacy’s enormous liability has made it one of the largest issues for you to manage.
  • Consider technology tools to help avoid a cyberattack and plan for when it happens.
Speakers:
  • Lizabeth Christman, Vice President, Risk Management, Ahold USA, Inc.
  • Mark Walls, Vice President Communications & Strategic Analysis, Safety National
  • David Stills, VP, Risk Management, Wal-Mart Stores, Inc.
  • Dorina Hertner, Director, Corp. Insurance & Risk Management, 7-Eleven, Inc.
  • William Zachry, Vice President Risk Management, Safeway Inc.
Technology Industry Session: Exercising Your Data Breach Response Plan (IND021)

You cannot stop a data breach from happening. You can, however, control how your company responds, how the incident is managed and how you take care of those affected. Preparation for these incidents is more important today than ever before. The consequences of a poorly managed breach response can affect your brand, sales and stock price as well as cost people their jobs. Join a “corporate team” to review a cyberevent. Respond to updates and current developments in the breach as a part of a team. Then compare decisions with each other and with a best possible outcome. This session is hosted by RIMS Silicon Valley Chapter

Room: 244
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Acquire insider cyberresponse tips and best practices.
  • Recognize why developing and exercising a cyberresponse plan helps minimize your company’s loss.
  • Create a similar cyberevent exercise to stage within your own company.
Speakers:
  • Dominic Paluzzi, Associate, McDonald Hopkins PLC
  • Randall Krause, CEO, ePlace Solutions, Inc.
  • Violet Silko, Esq. CIPP/US, Incident Response Specialist, AllClear ID
  • Melanie Thomas, Managing Director, Inform – Global Integrated Communications
  • Marissa Michel, Director, Forensic Services, PricewaterhouseCoopers LLP
  • Charlotte Peedin, Director, Risk Management, Golden Corral Corporation
  • Lara Forde, Privacy & Data Security Advisor, ePlace Solutions, Inc.
  • Leslie Lamb, Director, Global Risk Management, Cisco Systems, Inc.
  • Holly Daley, SVP, Complex Risk & Tech/Media/Telecom Practice, Willis Insurance Services of California
4:00 pm - 5:00 pm
Exhibit Hall Networking Reception and Exclusive Hour: BOURBON BASH (EXR)

Drink up the excitement during this networking reception. You’ll have an opportunity sample fine bourbons while you explore the show floor with your peers. Not a bourbon drinker? Don’t worry, we’ll have something for everyone. 

Room: Exhibit Halls B, C, D
Category: Networking Event
Level:

9:00 am - 10:00 am
Brazil Lessons Learned and a Look Ahead (GRM002)

Brazil took center stage during the 2014 World Cup and will again for the 2016 Summer Olympic Games. Tens of thousands of visitors streamed into the country—and they will do so again. But travelers—and those in charge of their health and safety—often underestimate the size and scope of the country. Brazil covers more than 3.2 million square miles, is home to nearly 194 million people and has the world’s sixth largest GDP. It welcomed more than 525,000 international travelers in 2013—ninth highest worldwide—and is the tenth most popular expatriate destination. Following the close of the World Cup, take a look at how the physical infrastructure and medical and security areas held up under the crush of visitors.     

Room: 235-236
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Analyze the security and health risks in Brazil for special event as well as everyday business travel.
  • Anticipate how you would effectively respond to an event as a risk professional.
  • Discuss how to communicate this information to your travelers.
Speakers:
  • Michael Reedy, Regional Security Manager-Americas, International SOS
  • Robert Quigley, Regional Medical Director & Senior VP of Medical Assistance, Americas Region, International SOS
Corporate Butterfly Effect: How to Manage Interdependencies and Contingent Business Interruption (RIC004)

The butterfly effect describes how a small change can affect complex systems. This applies to the globalized corporate environment: a small change to any aspect in the company can affect its entire supply chain. To deal with these risks, you require specific expertise and tools. Learn to address the risks in the wording of your property damage and business interruption global insurance. Examine risk engineering and loss control techniques. For when a claim happens, consider interdependencies and contingent business interruption (CBI) planning. Diversity in languages, culture, laws and market practice will further complicate your analysis and solution implementation, so take a multinational, multicultural approach.  

Room: 207
Category: Risk Control (RIC)
Level: Masters

Learning Objectives:
  • Improve your understanding of interdependencies and CBI risks.
  • Stay current with the latest issues multinational companies face in handling CBI risks.
  • Consider state-of-the-art CBI solutions for insurance, risk engineering and claims management.
Speakers:
  • Cristiane Alves, Insurance Manager, Companhia Siderurgica Nacional
  • Maurizio Castelli, Country Manager - Italy, XL Group
Demystifying Pharmacogenetic Testing: What You Need to Know About Personalized Medicine (FOR006)

We have entered a new era of technology: personalized medicine. Using a simple, in-office test, genetic testing determines how a patient’s genetic makeup will determine a successful or unsuccessful response to a prescribed medication. Pharmacogenetic testing taps into DNA to uncover how a single prescribed medication is metabolized. It is being used to improve and expedite patient care by optimizing or eliminating the typical trial and error process, which can lead to adverse reactions, drug tolerances, addiction or death. The potential cost savings realized will make pharmacogenetic testing a feature of the risk management landscape. Educate yourself about the science and logistics of this new technology and how it should be implemented.      

Room: 230
Category: At the Forefront (FOR)
Level: Masters

Learning Objectives:
  • Consider the potential impact of a medication incompatible with a patient’s genetic makeup.
  • Review the pharmacogenetic testing process.
  • See how pharmacogenetic testing can shorten the claims and disability timeline.
Speakers:
  • Geralyn Datz, President, Southern Behavioral Medicine Associates PLLC
  • Kimberly George, Senior Vice President, Corporate Development, M&A, Healthcare, Sedgwick
  • Sonny Roshan, CEO, Chairman, Aeon Laboratories, LLC
Embedding Strategic Risk Management into Your ERM Framework (SRM005)

Examine recent academic research on strategic risk management (SRM) and practical examples of how one organization embeds SRM in its enterprise risk management (ERM) framework.   

Room: 214
Category: Strategic Risk Management (SRM)
Level: Innovative

Learning Objectives:
  • Keep up-to-date with the latest research on strategic risk management.
  • See how companies are linking SRM and ERM.
  • Be wary of the pitfalls you may encounter when attempting to link SRM and ERM.
Speakers:
  • Paul Walker, James J. Schiro / Zurich Chair of Enterprise Risk Management, St John's University
  • Arya Yarpezeshkan, Group Chief Risk Officer, Navigators Group, Inc.
Engaging Your Company in Risk Management and Safety (TAL002)

What are the best ways to engage and motivate teams and partners both within and outside of the risk management field? How can you influence stakeholders to live in a risk-aware culture? In order to integrate risk management into the priorities of profitability and productivity, you must appeal to your audience while remaining professional and focused. Try new communication strategies to effectively deliver your message. Learn how to expand the horizon, break open new doors and engage managers and line employees with the benefits that a risk-adverse culture can provide. See how effective storytelling and other influential tactics have helped other risk professionals appeal to a range of workplace audiences. This session is hosted by RIMS Oregon Chapter.

Room: 204-205
Category: Talent Risk (TAL)
Level: Innovative

Learning Objectives:
  • Find ways to integrate storytelling into the workplace so you can appeal to a wide range of audiences.
  • Apply examples of how effective communication helped a start-up grow into a Fortune 200 corporation.
  • Focus on making risk management appeal so others integrate a risk-adverse culture into their environment.
Speakers:
  • Eva LaBonte, Workers' Compensation Program Manager, Nike, Inc.
  • Jackie Kamstra, Global Environment, Health and Safety, Nike, Inc.
From Farm to Fork: Is Your Food Safe to Eat? (LGL005)

Review the new U.S. Food Safety Modernization Act (FSMA) and how it is increasing focus and compliance requirements to ensure the safety of the food you eat. The reach of FSMA applies to any place where food is processed, packed or held for consumption. Examine the mandates for new preventive controls, increased record keeping, inspection processes and product recall plans. 

Room: 242
Category: Legal and Regulatory (LGL)
Level: Innovative

Learning Objectives:
  • See how FSMA has moved the focus from reactionary activities to prevention controls.
  • Be prepared for enhanced record keeping requirements.
  • Identify ways to mitigate financial and reputational losses from voluntary or mandatory food recall.
Speakers:
  • Sheila Small, Managing Director, Alvarez & Marsal Insurance Advisory Services
  • Christina Reisinger, Senior Director, Enterprise Risk Management, Covance
Hot Topic: The Fourth Industrial Revolution: Managing the Many Dimensions of 3-D Printing (FOR014)

A multitude of businesses and industries are exploring or even investing in 3-D printing as a means to reduce product development costs while accelerating the product development process. Everything from food and machine parts to clothes and safety equipment have successfully been produced on 3-D printers. And while this revolution is exciting, it comes with challenges such as unregulated manufacturing and the potential for defective products, intellectual property infringement, contractual risk transfer controls and security breaches. Learn more about these complex digital manufacturing risks and how to potentially minimize their impact.

Room: 223
Category: At the Forefront (FOR)
Level: Foundational

Learning Objectives:
  • Will additive manufacturing change your company's risk profile?
  • How to protect your business from the risks of additive manufacturing.
  • See how additive manufacturing will touch all businesses.
Speakers:
  • Cynthia Slubowski, VP, Head of Manufacturing, Zurich North America
  • Lisa Cirando, Attorney, Jones Day
  • Toni Herwaldt, Manager, Risk Management, Kraft Foods Group, Inc.
Insurance Strategies for Multinational Operations: Go Global or Buy Local? (ICM004)

When it comes to insuring overseas exposures, multinational organizations have a clear choice: allow local operations to purchase their own insurance or secure coverages through a centrally managed program. Depending on the business needs, strategies and management philosophy of your organization, either option may be appropriate. Compare approaches, explore the strengths and pitfalls of each and learn to defend your choice.    

Room: 225-227
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Distinguish coverage, administrative burdens and corporate support for local versus global programs.
  • Create a framework for deciding which approach is best for your company in different circumstances.
  • Be prepared to earn corporate support from management and local operations for your chosen approach.
Speakers:
  • Petra Riga, Head of International Business, Sales & Distribution, Zurich Global Corporate
  • David Arick, Assistant Treasurer, Global Risk Management, International Paper Company
Legal Drugs, Compounds, Marijuana: What is a Risk Professional to Do? (RIC006)

Discuss the increasing use of unconventional medical treatments as well as prescription medications. Explore some of the challenges you face in the very unsettled U.S. workers’ compensation and health care systems. Examine strategies that help you develop and support policies to mitigate risk and loss in the workplace when employees are using alternative medications. And consider some of the financial impacts associated with the use of these treatment methods. This session is hosted by RIMS Arizona Central Chapter.

Room: 222
Category: Risk Control (RIC)
Level: Innovative

Learning Objectives:
  • Adopt strategies for identifying risks associated with nontraditional drug use.
  • Gather resources to manage these exposures and mitigate risks and losses.
  • Plan to protect your company if an employee’s legal marijuana or other medication use affects the workplace.
Speakers:
  • Robert Balkenbush, Partner, Thorndal Armstrong Delk Balkenbush & Eisinger
  • Sandra Little, CRM, ARM, CPCU, MBA, Manager, Enterprise Risk, Bar-S Foods Co.
Leveraging Total Risk Profiling to Improve and Expand the ERM Risk Culture (ERM008)

Enterprise risk management (ERM) must address everything from day-to-day operational risks to emerging strategic exposures and unexpected events. To continually improve and expand the ERM risk culture and business intelligence you need to deploy an effective strategic risk assessment process. Total risk profiling (TRP) integrates risk insight to optimize the risk-reward balance by blending financial and technical risk disciplines. It helps you identify, prioritize and monitor risks and improvement actions—from strategic enterprise questions to project management and human resource issues. TRP delivers a comprehensive assessment of business objectives and challenges and a mitigation strategy.

Room: 231-232
Category: Enterprise Risk Management (ERM)
Level: Innovative

Learning Objectives:
  • Assess how TRP can establish a more robust risk identification process and positive risk culture.
  • Find ways TRP can clarify decisions on risk identification and prioritize resources for mitigation.
  • See whether TRP can help you determine and quantify risk appetites for operational and strategic exposures.
Speakers:
  • William Gornto, Vice President of Corporate Risk Management, Bristol Bay Native Corporation
  • Linda Conrad, Director of Strategic Business Risk, Zurich North America
Long or Short: Supply Chain Risks Need to Be Understood (CLM013)

Whether you operate a local bakery or a sophisticated manufacturing operation, the global economy applies increasing pressure on your supply chain. From offshore suppliers to diversified domestic production plants to international customers, the landscape of insurable exposures to products coming into and out of your facility continues to change. How is your supply chain changing? Why it is changing? What risks does it face? Get the answers before you attempt to mitigate, transfer or assume the risk.           

Room: 240-241
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Recognize the top three risks to your supply chain.
  • Be aware of available options to manage potential supply chain claims.
  • Take away a toolbox of solutions that you can adapt to your company and supply chain.
Speakers:
  • Nigel Henley, Executive Director, Ernst & Young
  • Bradley Dunderman, Director, Global Insurance, Motorola Solutions, Inc.
Risk Finance and All That Jazz: A Beginner's Source to Success (RIF006)

Are you confused by terms like IBNR, loss development, net present value and discovery and payout patterns? Do you have trouble talking to your CFO about the financial aspects of your insurance program? If so, take a walk through the basic elements of risk financing. With case studies, gain the skills to effectively communicate risk financing details and understand how to use tools and techniques to improve your insurance program. Don’t forget to bring your calculator!

Room: 228-229
Category: Risk Finance (RIF)
Level: Foundational

Learning Objectives:
  • Define risk finance terms and tools.
  • Know how to use loss triangulation, loss analyses and net present value cash flow comparisons.
  • Gain skills to effectively communicate risk finance concepts.
Speakers:
  • Scott Silitsky, Risk Manager, ThyssenKrupp Elevator Co.
  • Shaun Jackson, Director, Risk Management, El Pollo Loco, Inc.
Watch This: Social Media’s Impact on Claims Strategies (CLM010)

Pervasive Internet usage and social networking have become tools for claims examiners, defense attorneys, private investigators and employers investigating injured employees’ claims. Search engines, social networking sites, video-sharing websites and social messaging platforms provide unprecedented access to personal information that can be useful in investigating claims and combating fraud. While investigators must avoid obtaining information about claims from private or nonpublic pages, much information is considered public. This information may provide details about how an accident happened or present information that contradicts the injured employee’s limitations.         

Room: 215-216
Category: Claims Management (CLM)
Level: Masters

Learning Objectives:
  • Stay abreast of statistics and trends in social media.
  • Dissect case studies of utilizing social media in the investigation process.
  • Interpret the legal implications of using social media for investigations.
Speakers:
  • Maggie Biggs, Director, Risk & Insurance, Petsmart
  • Scott Rogers, Executive Vice President, Sedgwick
9:00 am - 11:00 am
Family Owned Industry Session (IND004)

Be a part of an interactive roundtable discussion on the unique aspects of risk management in closely held companies. This session is limited to risk managers of private, family-owned companies.

Room: 333-334
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Network with peers.
  • Share current risk management ideas relevant to family-owned companies.
Speakers:
  • Francis Hashimoto, Director- Treasury & Risk Mgmt, Elkay Manufacturing
  • Julie Bean, Risk Manager, The Duchossois Group, Inc.
Food Processing and Consumer Beverages Industry Session (IND006)

Be a part of a roundtable debate on current issues related to food processing and consumer beverages. Examine: insurance programs; broker services and fees; safety program benchmarking; workers’ compensation; loss prevention; and food safety. Take the opportunity to network with new industry contacts. This session is for those companies involved in food processing and distribution and beverage companies involved in soft drinks, wines, beer, distilled spirits, bottled water, juices, tea and coffee. The session is closed to insurance brokers and insurance companies.

Room: 245
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Benchmark risk management best practices from food processing and consumer beverage companies.
  • Use the insight of fellow risk professionals to assist with your current challenges.
  • Network with risk management peers from your own industry.
Speakers:
  • John Murphy, Vice President Risk & Benefits, Golden State Foods
  • Roseanne Parans, Senior Director, Global Risk & Insurance, Cott Corporation
Professors and Instructors of Risk Management and Insurance Industry Session (IND020)

Discuss risk management and insurance education curricula at the undergraduate and graduate level, as well as continuing education programs on the national and international stage.

Room: 243
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Increase knowledge of university RMI program curricula.
  • Discuss the available industry-sponsored scholarship, research grants, and outreach.
  • Consider university partnerships with industry programs and designations.
Speakers:
  • Jean Paul Louisot, Professor, Risk Management, Univ Paris I - La Sorbonne
  • Steve Avila, Co-Director, Center for RMI & Actuarial, Ball State University
  • Al Gorski, Chief Risk Officer, Orange County Transportation Authority
Public Entities Industry Session: Risk Management Issues and Strategies (IND009)

Join members of the Public Risk Management Association (PRIMA) in a discussion of the biggest risk management issues that public entities face. Examine best practices and peer-determined topics, including: cyberrisk; workers’ compensation; working with your police force; educating elected officials on the importance of risk management; reputational risk; and incorporating community outreach.

Room: 335-336
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Determine how you will develop solutions for the complex issues your entity faces.
  • Create a plan to work with elected officials and the community to achieve your risk management goals.
  • Prepare to build a crisis management program that addresses reputational risk.
Speakers:
  • Regan Rychetsky, Dir., Enterprise Risk Mgmt & Safety, Health & Human Svcs. Comm.
  • Mark Walls, Vice President Communications & Strategic Analysis, Safety National
  • Jean Demchak, Managing Director, Marsh
  • Michael Fann, Director of Loss Control, The Pool - (TML Risk Management Pool)
  • Tom Phillips, Risk Manager, County of Orange
Risk Management in the Oil Patch Industry Session (IND013)

The oil and gas business has many moving parts. Companies spend billions of dollars finding, producing and transporting oil and gas and each stage of this process has its own peculiar risks and hazards. There is no one-size-fits-all solution. The risks and hazards of upstream (exploration and production) and midstream (shipping, storage and pipelines) markets require different, specialized risk management strategies. Likewise, oilfield services companies have their own risk management concerns. In any area of the industry, you must understand the legal and legislative landscape in which you work before you can be confident that your risk strategies will be effective in meeting your goals. 

Room: 244
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Identify the special risk management problems inherent in upstream and midstream oil production.
  • See how education and training can reduce third-party liability and workers’ compensation claims.
  • Evaluate risk shifting tools and the impact of the legal and legislative landscape for the oil and gas industry.
Speakers:
  • Roy Hock, Insurance & Claims Manager, Pacific Drilling S.A.
  • Michelle Wilkerson, Director, Insurable Risk, Direct Energy
  • Cynthia Vickers, Director, Risk and Insurance, Express Energy Services Operating, L.P.
  • Barry Wertz, Shareholder, Munsch Hardt Kopf & Harr P.C.
The Healthcare Senior Risk Professional’s Guide to Survival Industry Session (IND016)

Every health care chief risk officer expresses concern over three issues: mergers and acquisitions (M&As), litigation and acquiring physician practices. First, consider the $52.9 billion in health care M&As in the last quarter of 2013. This should have you asking: What does this mean for the health care clinically integrated system and how is M&A exposure rolled into my organization? Then, determine if recent class action suits jeopardize your organization’s integrity and when you should notify senior management about litigation. Finally, see whether relationships from physician practices acquisitions provide better access to care and increased revenue but also more regulatory exposures. Address these issues to help your organization rest easy.

Room: 238-239
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Plan how you will address risk transfer issues and cultural integration as a result of M&As.
  • Establish your approach to preparing a claim for a loss that could affect your whole organization.
  • Adopt best practices for accessing new partners in physician practices and managing their risks.
Speakers:
  • Beth Diamond, Global Claims Team Leader, Technology, Media and Privacy, Beazley Group
  • Dianne Salter, SVP, Insurance, Corporate & Insurance Sevrices
  • Sheila Hagg-Rickert, SVP and Healthcare Practice Leader- Western Region, Willis
  • Bonnita Boone, Senior Vice President, Marsh
10:15 am - 11:15 am
#saywhat? Liability Exposure for Tweets, Posts and Other Social Media Communications (LGL001)

Can your organization be sued by a competitor for a disparaging blog post? Did your organization’s tweet misrepresent a product or service? Few people in your organization likely understand the potential liability exposure that flows from public statements made on social media outlets such as blogs, Twitter accounts and Facebook pages. Explore the potential liability exposure your organization faces by using social media and the insurance available to protect against these risks.          

Room: 225-227
Category: Legal and Regulatory (LGL)
Level: Innovative

Learning Objectives:
  • Recognize key liability exposures stemming from your organization’s use of social media.
  • Decipher media activities liability coverage.
  • Assemble best practices for marketing with social media.
Speakers:
  • Renee Crow, Vice President, Risk Management, Kimpton Hotel & Restaurant Group, LLC
  • Darren Teshima, Partner, Orrick, Herrington & Sutcliffe LLP
BCP: The Company’s Undercover Sherlock Holmes (ERM002)

You know that business continuity planning (BCP) can help your company recover after a crisis, but are you looking close enough through the magnifying glass? According to Sherlock Holmes, “[t]he world is full of obvious things which nobody by any chance ever observes.” Find the overlooked benefits to the BCP process, such as business architecture and the gap report. Review case studies of how the BCP process helps businesses uncover hidden vulnerabilities and create more aware and resilient organizations.    

Room: 231-232
Category: Enterprise Risk Management (ERM)
Level: Innovative

Learning Objectives:
  • Strengthen your understanding of the basics of BCP.
  • Determine how you can implement business architecture to handle change management.
  • Leverage the value of a gap report with effective utilization.
Speakers:
  • Richard Meehan, North American Treasurer, MMS USA Holdings Inc.
  • Michelle Cross, SVP, Business Continuity Practice Leader, Wells Fargo Insurance
Beyond Cyberliability: Ensuring Enterprise Network Security Risk Management (FOR002)

The cyberinsurance market continues to offer innovative products that address the constantly evolving threats to organizations’ intellectual property, data and reputation. As it does, you must change your company’s security approach from defense-in-depth to an intelligence-led strategy. Discover how you might benefit from a partnership with a threat intelligence firm. Explore the technologies and services that can help you accurately assess cyberdefense postures against today’s threats.

Room: 215-216
Category: At the Forefront (FOR)
Level: Innovative

Learning Objectives:
  • Assess the importance of information sharing as a countermeasure against today's cyberthreats.
  • Consider including cybersecurity and privacy risks in a holistic and continuously evolving risk ecosystem.
  • Determine what cyberunderwriters are looking for as the nature of coverage matures.
Speakers:
  • Karen Miller, Sr. Treasury & Risk Manager, FireEye, Inc.
  • Michal Gnatek, Senior Vice President, Marsh
CAT Bonds 101 (ICM001)

What are CAT Bonds? How do you buy one? How do they work? As you reassess your organization’s exposure to catastrophic events in the aftermath of Superstorm Sandy, you may find that traditional insurance products do not necessarily satisfy your risk management and insurance needs. Sometimes, your organization will need quick access to capital and a more comprehensive solution that supports your enterprise risk management goals and objectives. Consider the use of CAT bonds and other parametric insurance solutions to reach these goals and complement your existing risk management and insurance programs.        

Room: 235-236
Category: Insurance and Contract Management (ICM)
Level: Foundational

Learning Objectives:
  • Establish a working knowledge of the basics of CAT bonds and parametric insurance.
  • Build the knowledge and skill set needed to consider a CAT bond program.
  • Develop an action plan for a CAT bond program.
Speakers:
  • Jamie Crystal, Executive Vice President, Crystal & Company
  • Laureen Coyne, Director, Risk Management, Metropolitan Transportation Authority
Emerging Risks: You Can’t Manage What You Don’t Understand (SRM006)

One of the bigger challenges for risk leaders is getting ahead of poorly understood or completely unforeseen risks. CEOs want to know the unanticipated event that will strike at stakeholder expectations and value. See how you can get a handle on these and related concerns. Examine best practices in identifying and managing emerging risks and fill in this typically significant gap in your company’s risk profile.      

Room: 217-219
Category: Strategic Risk Management (SRM)
Level: Innovative

Learning Objectives:
  • Distinguish emerging risks and understand why they may be the biggest value destroyers of all.
  • Adapt methods, techniques and best practices for identifying and managing emerging risks.
  • Assess stakeholder management as the most critical component of a successful emerging risk strategy.
Speakers:
  • James Ryan, EVP, Casualty Operations, Sedgwick Claims Management Serices
  • Kathy Schroeder, Sr. Director, Global Risk Management, Office Depot, Inc.
Group Captives: Seeking the Pot of Honey, but Finding a Hornet’s Nest? (RIF002)

The prospect of risk sharing for middle market insureds often results in the use of the cost-effective group captive. With a captive, capitalization is shared and the pooling of premium generally pushes members out of the traditional market cycles. The pot of honey is filled with future underwriting profits. The hornet’s nest, however, can be found in the myriad complications of pooling together insureds, whether they are in the same or unrelated industries, regional or national, small or large. Examine how these challenges emerge and discover techniques to address them during formation. Understand prospect qualification and the importance of a well thought-out governance strategy.

Room: 224
Category: Risk Finance (RIF)
Level: Innovative

Learning Objectives:
  • Develop a clearer understanding of group captive loss dynamics, pooling and risk distribution.
  • Evaluate risks that can materially affect your group captive viability.
  • Assemble tools to proactively protect your group captive from these risks.
Speakers:
  • Carol Frey, Vice President, Great American Insurance Company
  • Robert Walling, Principal and Consulting Actuary, Pinnacle Actuarial Resources, Inc.
It’s Not Just Opioids: Are You Winning the Battle but Losing the War? (CLM011)

A small number of legacy chronic pain claims form a large portion of ongoing medical and indemnity spending. While there has been much recent attention on opioid spending associated with these claims, in-depth analysis shows that the bulk of spending goes far beyond opioids or even pharmacy. Review approaches that identify, clarify, course-correct and ultimately stem spending. Turn these difficult cases around and potentially return injured workers to full employment, productivity and life activities.   

Room: 230
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Identify the major spending categories for complex pain cases.
  • Learn about ways to identify problem cases and intervene to turn cases around.
  • Get up-to-date with new technologies that promise a cure but deliver increased cost.
Speakers:
  • Steven Moskowitz, Senior Medical Director, Paradigm Outcomes
  • David Smith, Divisional Vice President, Family Dollar Stores, Inc.
Regulatory and Tax Impact on Global Programs: How to Avoid Unbudgeted Costs (GRM010)

When structuring global programs, you need to understand the regulatory and tax parameters within which insureds and insurers operate. This is not always easy with often ambiguous insurance regulations open to interpretation. In addition, tax authorities are taking proactive measures to generate tax revenues, auditing global programs and denying income tax relief on premium expense and tax claim payments. Avoid unbudgeted costs by adopting a disciplined approach to structuring global programs. See what you can do to ensure a greater degree of compliance.            

Room: 207
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Identify regulatory and tax risks that may subsist in your current global insurance arrangements.
  • Find ways to manage the total cost of risk, coverage and compliance issues in a global program.
  • Apply a disciplined process to structure a global program that avoids surprises across your organization.
Speakers:
  • Julia Graham, Director of Risk Management and Insurance, DLA Piper UK LLP
  • Praveen Sharma, Global Practice Leader, Insurance Regulatory and Tax Consulting, Marsh
Safety Incentive Programs and the Regulatory Environment (RIC011)

Industrial safety incentive programs offer measurable benefits. Whether they are individual- or group-based, reward conduct or outcomes, they have shown positive impact on lost-time, recordable-incident and experience modification rates. Despite this, the Occupational Safety and Health Administration (OSHA) has expressed concern that these programs can act as a disincentive to report workplace injuries, resulting in lost opportunities for medical care and rectifying hazards. Learn to implement effective safety incentive programs by balancing what works with what will pass regulatory scrutiny. This session is hosted by RIMS Delaware Valley Chapter.

Room: 222
Category: Risk Control (RIC)
Level: Foundational

Learning Objectives:
  • Enhance your understanding of types of safety incentive programs, their implementations and their impact.
  • Keep up-to-date with whistleblower and reporting regulations and their relation to safety incentive programs.
  • Know which incentive program features will withstand regulatory review.
Speakers:
  • Patrick Karol, Safety Manager, Aramark
  • Allen Hemphill, Shareholder, Brown Sims, P.C.
Wish They Were Here: Improve Return-to-Work Rates Using Predictive Modeling (CLM027)

What makes one company’s average return-to-work rate twice as fast as that of its competitors? Predictive modeling, once used mainly for early identification of high-impact claims, has been harnessed to identify the differences in claims costs between companies based on industry codes, employee demographics and psycho-social factors. Examine how companies—perhaps your competitors—use predictive modeling to identify return-to-work obstacles, verify the effectiveness of wellness programs and measure the impact of supervisor-employee claims interactions. Join those who are lowering their claims costs and improving productivity. Use predictive modeling to make sure your claims staff focuses on the right factors.         

Room: 214
Category: Claims Management (CLM)
Level: Foundational

Learning Objectives:
  • Familiarize yourself with ways to reduce losses and improve actuarial trends.
  • Seek to improve your employees’ claim experience.
  • Realize methods to increase productivity in your department and in your organization.
Speakers:
  • Melissa Dunn, VP and Managing Director, Helmsman Management Services
  • Kevin Lutzke, Director of Risk Management, Dean Foods Company
11:30 am - 12:30 pm
Achieving Results Through Strategic ERM Maturity (SRM002)

Learn how global companies have achieved strategic ERM maturity by discussing the challenges and lessons of moving from the early stages of ERM to maturity where risk is thoroughly examined, quantified, reported, and discussed.  Attendees will learn how strategic decisions are optimized when combined with disciplined risk analysis and how significant value is imparted to the organization. The risk director from TSOGO Sun, a gaming, entertainment, restaurant and hospitality firm based in South Africa, will present how their company has evolved to ERM maturity in one of the most competitive industries in the world.  This session will also include a review of actual cases from a just published, extensive book on ERM entitled Implementing Enterprise Risk Management: Case Studies and Best Practices.

Room: 222
Category: Strategic Risk Management (SRM)
Level: Masters

Learning Objectives:
  • View the approaches and methods used along a successful strategic ERM journey.
  • Consider the key tactics to exploit and pitfalls to avoid as you craft and drive your own strategy.
  • Use multiple case studies to visualize variations in these tactics and challenges.
Speakers:
  • Chris Mandel, SVP, Strategic Solutions, Sedgwick
  • Betty Simkins, Professor of Finance and Williams Companies Chair, Oklahoma State University
  • Gert Cruywagen, Director of Risk, Tsogo Sun Group
Ebola and Other Outbreaks: What Risk Managers Need to Know to Protect Their Organizations (ICM015)

As a result of the Ebola Outbreak, the World Bank estimates the two-year financial impact could reach $32.6 billion. The severe, often fatal illness has killed more than 5,000 people (by late 2014) and this outbreak is not respecting borders. Many countries have instituted travel bans and visa restrictions and some airlines stopped flying into West Africa. This has also been a wake-up call to the c-suite and risk managers that preparation and plans need to be in place to deal with not only Ebola but other medical risk outbreaks. Pandemic planning is not enough. How can risk managers be proactive and protect their organizations? How should employers determine travel restrictions, educate their workforce and be ready to respond if an employee becomes sick. 

Room: 225-227
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Review the lessons organizations have learned from the Ebola outbreak.
  • Explore how risk managers can be proactive and protect their organizations.
  • Gain insight on how you can prepare your risk management plans.
Speakers:
  • Sam Shartar, Senior Administrator, Emory University
  • Robert Quigley, Regional Medical Director & Senior VP of Medical Assistance, Americas Region, International SOS
New Technology That Will Change the Risk Playing Field (FOR007)

The robots are coming! Understand the opportunities and dangers. Wearable exoskeletons will give workers superior strength, mobility, dexterity and stamina, while reducing injuries. Botsourcing—shifting work to robots—will reduce the need to insure workers. Biometric monitoring systems will allow injuries to be spotted earlier and managed more effectively. Smart glasses will allow workers to view information, instructions and even diagrams overlaid on the physical world, which could increase productivity but also risk as workers adjust. Automated vehicles will drastically reduce accidents. See firsthand the technologies that will change the workplace and grasp the scale of impact on your responsibilities. This session is hosted by RIMS Silicon Valley Chapter.      

Room: 215-216
Category: At the Forefront (FOR)
Level: Visionary

Learning Objectives:
  • Uncover how the latest technological achievements will drastically change the way workers work.
  • Compare practical applications of new technologies that increase productivity and reduce errors and injuries.
  • Prepare your organization by assessing which inventions will be of value in your workplace.
Speakers:
  • Erike Young
  • Jeffrey Pettegrew, Chief Imagination Officer, Insurance Thought Leadership
  • Kelly Crowder, Risk Manager, Google, Inc.
Political Risk and Global Terrorism: Protecting Global Assets in an Ever-Changing Environment (GRM009)

Just as the world becomes a riskier place in which to do business, more companies are expanding internationally. Political risk is as weighty an issue as ever. Understand why you must protect your operations on a global basis from expropriation, forced divestiture, war, terrorism, strikes and forced abandonment. Collect recommendations for establishing coverage and coordinating benefits with other coverages—such as stock throughput, trade credit and terrorism pools. Define your role in protecting global assets. This session is hosted by RIMS International Committee.

Room: International Lounge, Lobby A
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Grasp a firm understanding of the perils covered by political risk insurance.
  • Acquire the skills to structure a functional political risk program for your multinational company.
  • Compare and contrast coverage options in a political risk program.
Speakers:
  • Ben Martin, Executive Director, Willis Financial Solutions
  • John Lavelle, Head of Political Risk and Credit Risk, Willis Financial Solutions
  • Geoff Harrold, Insurance Director, Gavilon LLC
Protecting Brand Integrity: Managing the Risk of Product Theft, Diversion and Counterfeiting (RIC009)

Gain an understanding of the multibillion dollar global industry of product theft, diversion and counterfeiting. Study several case studies and an overview of industry information to find real-world examples you can apply to your organization.

Room: 230
Category: Risk Control (RIC)
Level: Masters

Learning Objectives:
  • Understand the top theft, diversion and counterfeiting schemes.
  • Find ways your company can fight back to mitigate potential incidents.
  • Be prepared for the challenges of financial recovery through insurance or other means.
Speakers:
  • Jeffrey Sharer, Global Enterprise Risk Manager, Towers Watson
  • Nicole Williams, Partner, Thompson & Knight LLP
  • Daniel Torpey, Fraud Investigation & Dispute Services, Ernst & Young LLP
Security Evacuations: “Get Me Out of Here” (ICM007)

Does the possibility of being forced to evacuate personnel and their families as a result of a security, political or natural disaster keep you up at night? Successful evacuations require you to prepare for the worst case scenario with plans and procedures that enable you to mitigate risk and rapidly respond. Your plan should be rehearsed and include decision points based on established procedure-driven triggers with detailed contingencies. A potential evacuation would also require meticulous coordination between your organization and your assistance provider. Delve into the elements that create a successful evacuation and best practices for meeting duty of care. See how crisis management best practices can reduce your organization’s risk profile and costs.

Room: 207
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Adopt crisis management best practices to enhance safety, reduce risk and lower costs.
  • Understand how planning and training increase the efficiency of the security team and overall operations.
  • Define a scalable risk management program and make plans to implement it.
Speakers:
  • John Rose, COO, iJET International
Selling Risk Management: Quantification Techniques to Support Risk Decisions (RIF007)

A risk-based decision needs to be made, so a model needs be built. You weigh the available options and build a mental model around the risk under consideration. Now take that implicit mental model and transform it into an explicit quantification tool. Learn to mine for data to support decisions. Build a quantification tool to assess risks. Evaluate the value of insurance options and use this information to build a supportable case for decisions. Then tackle the challenge of educating senior executives on your reasoning. Take the next step. Apply techniques to sell your risk management skills for supporting actions such as assessing capital expenditures and consolidating or diversifying the supply chain within your organization.          

Room: 217-219
Category: Risk Finance (RIF)
Level: Masters

Learning Objectives:
  • Anticipate the potential pitfalls of unsupported decisions, benchmarking and complacency.
  • Realize the benefits of utilizing analytics when making risk and insurance decisions.
  • Prepare to sell your risk management capabilities beyond insurance decisions within your organization.
Speakers:
  • Christopher Bohn, Directory and Actuary, Aon Risk Solutions
  • Jeff Williams, Director, Risk Management & Loss Prevention, Eli Lilly and Company
Staying Afloat in Troubled Waters: How Crime Insurance Plugs Potential Holes in Maritime Insurance and Bails You Out (CLM019)

Crime claims for companies dependent on the transit of goods often stem from the diversion and theft of products or raw materials. These losses typically raise questions over applicable coverages. It may be a crime or fidelity loss if one of the perpetrators is an employee or a maritime policy may respond. To drive the claims process, you need to report claims to the right carriers and manage them effectively. Learn how you can: get the best response and apprehend criminals with law enforcement agencies; understand the nuances of coverage forms; measure claims quickly and accurately; prepare an acceptable proof of loss; communicate with all internal stakeholders; and implement loss control and fraud prevention.            

Room: 223
Category: Claims Management (CLM)
Level: Foundational

Learning Objectives:
  • Distinguish the key differences between theft coverage under maritime and crime policies.
  • Identify which law enforcement entities to contact for specific claim circumstances and locations.
  • Compile the best ways to document and measure losses, regardless of which policy responds.
Speakers:
  • William Franken, Corporate Risk Manager, Seaboard Corporation
  • Matthew Schlesinger, Attorney, Reed Smith LLP
  • Christopher Giovino, Director for Forensic Analysis, Crime and Cyber Evaluation Risk Quantification, Aon Risk Solutions
The Basics of Surety (ICM010)

Surety is not insurance—it is a credit facility. Examine the differences between surety and insurance, and how surety is more similar to banking. Explore insurance deductible plans, workers’ compensation state guarantees, subdivision bonds and site improvement bonds. Learn the benefits of examining your surety needs separately from your insurance program and how surety can lessen your dependence on letters of credit. This session is hosted by RIMS Delaware Valley Chapter.

Room: 224
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Differentiate between surety and insurance.
  • Improve your general knowledge of the basic types of bonds.
  • Prepare to examine your surety program separately from the rest of your insurance program.
Speakers:
  • Daniel Desjardins, Senior Director, Bombardier Inc.
  • Matthew Rosenberg, Principal, Rosenberg & Parker
12:45 pm - 2:00 pm
Exhibit Hall Networking Luncheon & Exclusive Hours: RIMS `16 PRE-BASH: CALIFORNIA DREAMIN’ (EHL)

Are you ready to head west? RIMS ’16 will be held in San Diego. That’s why we’re transforming this lunch event into an oasis full of California delights to help you prepare for next year. Grab a seat and have some fun while building your relationships within the industry. 

Room: Exhibit Halls B, C, D
Category: Networking Event
Level:

2:00 pm - 3:00 pm
Before Jumping on the Green Bandwagon, Think about Risk (FOR001)

The number of green initiatives taking place at U.S. colleges and universities is rising. In fact, the American College and University Presidents Climate Commitment already has more than 500 signatories pledging to help the environment. From power generation through wind turbines and photovoltaic panels to low VOC paint, from Green Guard-certified carpeting to student-led recycling initiatives, with increased investment comes increased risk. Regardless of the size of your institution or whether you have or are considering investment in a greener campus, you should take a closer look at the risks of being green.

Room: 225-227
Category: At the Forefront (FOR)
Level: Innovative

Learning Objectives:
  • Gain insight into one university’s green efforts, including considered initiatives and ultimate implementations.
  • Increase your awareness of potential risks associated with specific green initiatives.
  • Apply a practical risk assessment questionnaire to your school.
Speakers:
  • John Meriano, Associate VP for Aux. Services, Quinnipiac University
  • Peter Wilcox, Technical Director - Risk Control, Travelers
Contingent BI Coverage: Global Supply Chain Failure and Disaster Protection? (CLM007)

With the largest global supply chain interruptions and contingent business interruption (CBI) losses in history occurring over the last few years, underwriters have increased their focus on this often overlooked coverage. The resulting new information demands from underwriters forces companies to communicate their risks with greater clarity in order to secure the proper coverage. Explore these demands and some of the unique problems and coverage gaps resulting from recent catastrophes and global supply chain failures. Engage in a discussion about identifying true unmitigated CBI exposures and the coverage required in today’s complex and multitiered global supply chain environment.      

Room: 208-210
Category: Claims Management (CLM)
Level: Masters

Learning Objectives:
  • Enhance your knowledge of CBI coverage and exposures so you know your supplier's supplier.
  • Identify mitigated and unmitigated CBI exposures with supply chain analysis.
  • Be prepared for current underwriter requirements to secure CBI coverage and CBI claims recovery issues.
Speakers:
  • David Mahoney, Manager of Forensic Accounting Unit, Zurich NA
  • Karen Markowski, Director, Insurance, 3M
  • Kevin McCarthy, Managing Director, Forensic Accounting and Claims Services, Marsh Risk Consulting
Continuity Risk Management: What Every Risk Professional Should Know (ERM003)

View business continuity management in the context of broader enterprise risk management. As disparate disciplines of risk management converge and compete for resources and funding, it is more important than ever that you fully understand the principles and best practices needed to protect your organization from catastrophic loss. Learn to apply continuity risk management to vendor, insurance and lending risk assessments. Figure out how to logically and effectively put together the pieces of business continuity management for your organization.       

Room: 217-219
Category: Enterprise Risk Management (ERM)
Level: Foundational

Learning Objectives:
  • Devise a framework for organizing multiple disciplines of risk management.
  • Incorporate executive-level guidance to align continuity risk management programs to business objectives.
  • Create a plan to communicate business continuity management’s tactical and strategic value.
Speakers:
  • David Nolan, Chief Executive Officer, Fusion Risk Management
  • Patty Grass, Sr. Manager Corporate Insurance, GATX Corporation
From Enterprise to Strategic: The Evolution of Risk Management (SRM008)

Traditional enterprise risk management is a thing of the past. High performing organizations are evolving—taking a strategic approach to assessing, addressing and capitalizing on the inherent risks to their businesses. Explore how both internal and external risks can be leveraged to give your company a strategic advantage over its competitors.            

Room: 204-205
Category: Strategic Risk Management (SRM)
Level: Innovative

Learning Objectives:
  • Compile the top five risks you can leverage to your organization’s advantage.
  • Apply to your program lessons from case studies of enterprise-to-strategic-risk-management transformations.
  • Establish a goal to heighten your profile via strategic risk management.
Speakers:
  • Julia Graham, Director of Risk Management and Insurance, DLA Piper UK LLP
  • Carol Fox, Director of Strategic and Enterprise Risk Practice, RIMS
  • Ryan Pratt, Principal, Ernst & Young LLP
Hot Topic: How Will the “Internet of Things” Disrupt Your Business Model? (SRM014)

Is the “Internet of things” keeping your organization’s leaders up at night? Connected devices already outnumber the world's population, with 1.5 devices to each person on the planet. Sensors are everywhere. Systems feed data to other systems, tracking locations, movements, preferences and yes, even deciding when, where and how to operate.  Hear from two organizations that are embracing risks associated with the “Internet of things”, and how a disruptive technological world has changed their industries’ business models.  

Room: 214
Category: Strategic Risk Management (SRM)
Level: Visionary

Learning Objectives:
  • Understand how organizations are tapping into the “earth’s central nervous system” to create new products, services and value chains
  • Learn how risk professionals are engaging in their organizations’ risk-taking strategies as business partners.
Speakers:
  • Grace Crickette, Special Administrator, Office of the VP & CFO, San Francisco State University
  • Randy Nornes, Executive Vice President, Aon Risk Solutions
Legalized Marijuana: Its Impact on the Workplace (FOR009)

Legalized marijuana is a key employment and risk management issue. Debate continues to heat up on this issue as more states move toward legalization. Get up-to-date with the conflicts between state and federal law, review studies on the medical efficacy of medical marijuana, and learn about the risks posed to the workplace—from an employer in the trenches. Examine how court rulings are influencing the fact that lack of approval by the U.S. Food and Drug Administration precludes many insurers from covering medical marijuana. Become aware of the issues so you can create your own framework for the future. Learn how to establish policies that address legalized marijuana in the workplace, including workers’ compensation claims for medical marijuana.

Room: 215-216
Category: At the Forefront (FOR)
Level: Innovative

Learning Objectives:
  • Know which U.S. states have legalized marijuana for medical and recreational use and those considering it.
  • Identify legal, clinical and financial risks with medical marijuana.
  • Learn about the good and the bad, as well as the intended and unintended consequences of legalized marijuana from an employer experiencing it firsthand.
Speakers:
  • Markie Davis, Risk Manager, State of Colorado
  • Kevin Glennon, Vice President-Home Health & Complex Care, One Call Care Management
Manufactures Beware: Are Your Products in Process and in Transit Adequately Covered? (ICM006)

If your company ships products, you need coverage for your stock. Marine stock through put (STP) coverage satisfies this need—even if there is no transport by ship. STP provides coverage for stock products, from raw materials to manufactured items, from the point of manufacture to the retail showroom. The policy covers only the stock—not what carries it or the buildings in which it is stored—and thus supplements first-party property and business interruption coverage. And because marine insurers issue it, the cost of catastrophic coverage and deductibles are lower, while the capacity—and available limits—are higher.

Room: 223
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Calculate the benefits and drawbacks of STP coverage across industries.
  • Determine how STP compares to (and supplements) first-party property and cargo insurance.
  • Identify the capacity and limits and potential claims issues under STP.
Speakers:
  • Thomas Pfister, Director, Aon Risk Services
  • Lester Brown, Partner, Perkins Coie LLP
  • David Cole, Western Region Cargo Practice Leader, AGCS Marine Insurance Company
  • Todd Marumoto, Director of Risk Management, Mattel, Inc.
Product Recall Claims: Are You Covered? (CLM018)

In the wake of media attention surrounding product recalls for pet food, nuts, spinach, tomatoes and meats, many companies are looking for ways to protect themselves against the related risks. Dissect the product recall claims experience: roles and responsibilities (particularly with foreign products); new and untested product recall and contamination insurance policies; quantification of loss; and coverage under all-risk policies despite contamination and governmental authority exclusions. Learn from case studies of recent product recall claims to identify issues before they become major problems.

Room: 207
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Decipher relevant insurance policy provisions for product recalls, including recent policy revisions.
  • Be prepared to develop a good paper trail when presenting claims under various insurance coverages.
  • Know the pitfalls you must address when navigating through product recall claims.
Speakers:
  • Edward Joyce, Partner, Jones Day
  • Elisabeth Eckles, Director, Global Claims, The Coca-Cola Company
3:15 pm - 4:45 pm
Conference Finale and Closing Keynote (CFK)

Keynote Speaker: Arianna Huffington, President and Editor-in-Chief of Huffington Post Media Group and Author In May 2005, Arianna Huffington launched The Huffington Post, a news and blog site that quickly became one of the most widely-read, linked to, and frequently-cited media brands on the Internet. In 2012, the site won a Pulitzer Prize for national reporting. She has been named to TIME magazine's list of the world’s 100 most influential people and the Forbes Most Powerful Women list. Originally from Greece, she moved to England when she was 16 and graduated from Cambridge University with an M.A. in economics. Her 14th book, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder was published by Crown in March 2014 and debuted at number one on The New York Times Best Seller list.    

Room: The Great Hall
Category: Keynote
Level:

9:00 am - 10:00 am
Leading from the Risk Management Platform (CAD002)

Do you feel hobbled by your perceived inability to influence the senior-level formulators of organizational strategy? Are you left out of key strategic risk discussions? Do you have robust senior-level support for a project, but feel sabotaged when subordinates fail to fully embrace its vision? End the lack of peer support. Uncover opportunities to break out of the middle manager role and deliver maximum value by leading up, across and down your organization. Use risk management as a springboard for developing organizational talent and leaders. 

Room: 30AB
Category:
Level:


= Recommended for Rising Risk Professionals