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Session Handouts

#saywhat? Liability Exposure for Tweets, Posts and Other Social Media Communications (LGL001)

Can your organization be sued by a competitor for a disparaging blog post? Did your organization’s tweet misrepresent a product or service? Few people in your organization likely understand the potential liability exposure that flows from public statements made on social media outlets such as blogs, Twitter accounts and Facebook pages. Explore the potential liability exposure your organization faces by using social media and the insurance available to protect against these risks.          

A Behavioral Science-Based Approach to Risk and Crisis Communications (TLT022)

The field of cognitive behavioral science tells us that communication should be proactive, thoughtful and meticulous—particularly in a crisis. To be truly effective, crisis management and crisis communication programs require an alignment of perceptions between the communicator and the audience, as well as an understanding of how humans perform in high-stress environments. Draw from cutting-edge cognitive behavioral research to help address organizational challenges in your program and create behavioral readiness for crisis management.

A Behavioral Science-Based Approach to Risk and Crisis Communications (TLT022)

The field of cognitive behavioral science tells us that communication should be proactive, thoughtful and meticulous—particularly in a crisis. To be truly effective, crisis management and crisis communication programs require an alignment of perceptions between the communicator and the audience, as well as an understanding of how humans perform in high-stress environments. Draw from cutting-edge cognitive behavioral research to help address organizational challenges in your program and create behavioral readiness for crisis management.

Achieving Results Through Strategic ERM Maturity (SRM002)

Learn how global companies have achieved strategic ERM maturity by discussing the challenges and lessons of moving from the early stages of ERM to maturity where risk is thoroughly examined, quantified, reported, and discussed.  Attendees will learn how strategic decisions are optimized when combined with disciplined risk analysis and how significant value is imparted to the organization. The risk director from TSOGO Sun, a gaming, entertainment, restaurant and hospitality firm based in South Africa, will present how their company has evolved to ERM maturity in one of the most competitive industries in the world.  This session will also include a review of actual cases from a just published, extensive book on ERM entitled Implementing Enterprise Risk Management: Case Studies and Best Practices.

Asian Outlook: Markets Are Mostly Emerged, but Risks Are Still Emerging (GRM001)

Asia is a vast continent and the challenges of doing business there can overwhelm organizations. Different levels of development and diverse business practices, legal systems and regulations are just some of the factors to evaluate for business development opportunities. Even in fully emerged markets, new exposures arise and existing ones rapidly change. How does this affect risk mapping? If your company is investing in Asia, you must take into account megacities, urban natural catastrophes, political instability and regulatory risks. You need to understand the shaping of its regional insurance and reinsurance marketplace. Find clarity to keep the risks in check in the hottest developing market in the world.          

Attendee Orientation (FTO)

RIMS ’15 is an event that connects you with some 10,000 professionals from more than 70 different countries. We know it can be an overwhelming experience. Attend this program and you’ll be a RIMS ’15 pro. You’ll learn the ins-and-outs of the conference, where sessions are held, how to maximize networking opportunities and the best way to navigate the Exhibit Hall. Thom Singer will share tips on how to best create connections while at the conference. After, we’ll depart for RIMS Opening Reception where you can put your improved networking skills into practice. Whether you’re a first-time attendee or you attend every year, you’ll gain practical tips. 

Aviation Industry Session (IND001)

Address your risk and insurance challenges as part of an exciting, interactive panel discussion. Explore risk management related to airport operations, security concerns and the application of enterprise risk management and safety management systems. Explore the risks you and your colleagues currently face and what is being done to mitigate them.

Basic Finance Skills: No MBA Required (RIF001)

Practical risk management applications require many skills, especially in finance. Learn how finance can be used to form decisions based on objective data and measure your successes. Speak the language of finance to improve communications with C-suite leaders. Follow a case study that examines how to quantify the decision-making process. Study net present value (NPV) program cash flow comparisons, discounting on liability accruals, budgeting and NPV cost benefit analysis on safety initiatives.   

BCP: The Company’s Undercover Sherlock Holmes (ERM002)

You know that business continuity planning (BCP) can help your company recover after a crisis, but are you looking close enough through the magnifying glass? According to Sherlock Holmes, “[t]he world is full of obvious things which nobody by any chance ever observes.” Find the overlooked benefits to the BCP process, such as business architecture and the gap report. Review case studies of how the BCP process helps businesses uncover hidden vulnerabilities and create more aware and resilient organizations.    

Before Jumping on the Green Bandwagon, Think about Risk (FOR001)

The number of green initiatives taking place at U.S. colleges and universities is rising. In fact, the American College and University Presidents Climate Commitment already has more than 500 signatories pledging to help the environment. From power generation through wind turbines and photovoltaic panels to low VOC paint, from Green Guard-certified carpeting to student-led recycling initiatives, with increased investment comes increased risk. Regardless of the size of your institution or whether you have or are considering investment in a greener campus, you should take a closer look at the risks of being green.

Before You Get Sued: Better Investigation Tactics to Mitigate Legal Risk (RIC001)

Participating in the defense of a lawsuit or regulatory enforcement action is an eventuality for every risk professional. How you handle responses and investigations through the trailing weeks, months or years can make all the difference for a successful defense and your reputation. Which data you collect and how you document it can cause investigations to either fall short or go overboard. Either scenario complicates the defense. Quality and timely risk assessments must be conducted throughout the process for executive and legal team’s strategy decisions. Go beyond the basics of incident investigation to defend your organization’s reputation, mitigate loss and make yourself a trusted advisor.

Beyond Cyberliability: Ensuring Enterprise Network Security Risk Management (FOR002)

The cyberinsurance market continues to offer innovative products that address the constantly evolving threats to organizations’ intellectual property, data and reputation. As it does, you must change your company’s security approach from defense-in-depth to an intelligence-led strategy. Discover how you might benefit from a partnership with a threat intelligence firm. Explore the technologies and services that can help you accurately assess cyberdefense postures against today’s threats.

Bitcoins: The Next Cyberinsurance? (FOR003)

There are more than 13 million bitcoins—more than $8 billion—involved in tens of thousands transactions every month. Bitcoins have been recognized as virtual currency by the U.S. Treasury Department and deemed taxable property by the Internal Revenue Service. They can be converted to and from international currencies and used to buy everything from gift certificates to hotel room reservations. But what are the risks of bitcoins and other cryptocurrencies? This session is hosted by RIMS New York Chapter.

Brazil Lessons Learned and a Look Ahead (GRM002)

Brazil took center stage during the 2014 World Cup and will again for the 2016 Summer Olympic Games. Tens of thousands of visitors streamed into the country—and they will do so again. But travelers—and those in charge of their health and safety—often underestimate the size and scope of the country. Brazil covers more than 3.2 million square miles, is home to nearly 194 million people and has the world’s sixth largest GDP. It welcomed more than 525,000 international travelers in 2013—ninth highest worldwide—and is the tenth most popular expatriate destination. Following the close of the World Cup, take a look at how the physical infrastructure and medical and security areas held up under the crush of visitors.     

Bring Your Own Device (BYOD): Tech Trends for the Next Generation (RIC002)

A report by the Pew Research Center shows that 90 percent of U.S. adults have a cell phone, 58 percent have a smartphone and 42 percent have a tablet. The era of smart everything has changed the landscape of risk management. Apps provide new avenues for risk management approaches and tablets with instant connectivity have transformed approaches to medical care. In a world where today is not fast enough, everyone is trying to keep up. Gain valuable insight into the newest technology and its impact on risk management.  

CAT Bonds 101 (ICM001)

What are CAT Bonds? How do you buy one? How do they work? As you reassess your organization’s exposure to catastrophic events in the aftermath of Superstorm Sandy, you may find that traditional insurance products do not necessarily satisfy your risk management and insurance needs. Sometimes, your organization will need quick access to capital and a more comprehensive solution that supports your enterprise risk management goals and objectives. Consider the use of CAT bonds and other parametric insurance solutions to reach these goals and complement your existing risk management and insurance programs.        

Communicating with Managers, Supervisors and Employees: What They Need to Know (TLT008)

Your program is only as effective as employee willingness to follow to it. You must persuade people to wear safety goggles, wipe up spills, lift with proper technique, report incidents immediately and seek treatment from a company doctor. Atop this, you must communicate program results to executives to ensure funding. Learn how to effectively sell your program throughout your organization’s layers.

Continuity Risk Management: What Every Risk Professional Should Know (ERM003)

View business continuity management in the context of broader enterprise risk management. As disparate disciplines of risk management converge and compete for resources and funding, it is more important than ever that you fully understand the principles and best practices needed to protect your organization from catastrophic loss. Learn to apply continuity risk management to vendor, insurance and lending risk assessments. Figure out how to logically and effectively put together the pieces of business continuity management for your organization.       

Controlling a Corporate Crisis: A Kidnap Escalation Drill (RIC003)

In many emerging economies, kidnapping is on the rise. Companies are boosting their executives’ travel vigilance and preparing in advance for kidnap situations should they arise. Learn more about how you can enhance corporate travel safety. Examine a kidnap and extortion scenario to see what you need to quickly consider to bring a kidnapping event to a safe resolution.            

Corporate Butterfly Effect: How to Manage Interdependencies and Contingent Business Interruption (RIC004)

The butterfly effect describes how a small change can affect complex systems. This applies to the globalized corporate environment: a small change to any aspect in the company can affect its entire supply chain. To deal with these risks, you require specific expertise and tools. Learn to address the risks in the wording of your property damage and business interruption global insurance. Examine risk engineering and loss control techniques. For when a claim happens, consider interdependencies and contingent business interruption (CBI) planning. Diversity in languages, culture, laws and market practice will further complicate your analysis and solution implementation, so take a multinational, multicultural approach.  

Critical Reflection on Two State-of-the-Art Risk Management Frameworks (SRM004)

Risk management in today’s world is acquiring new meaning. With risks increasing in frequency and impact and greater interdependencies between multiple risk categories, many firms are preparing to set up comprehensive risk management frameworks. Examine two companies’ state-of-the-art risk frameworks and discuss commonalities and differences. Gather the most important ingredients of a comprehensive risk management framework that addresses the risk tolerance system, risk-based capital steering and more.

Customers, Suppliers and Contractors: I Agreed to WHAT in That Contract? (ICM002)

Global expansion, product and service sourcing have multiplied both opportunities and uncertainties for companies. And, when a loss event does occur, the contract is often the last line of defense to protect your company and to prevent the inadvertent erosion of your insurance limit.  Ensuring that you are well protected, contractually against customers, supplier, contractor or subcontractor error is more difficult across far-flung borders.  This session will cover common contractual issues as respects indemnity, insurance and the limitation of liability. We will also explore alternatives to standard US requirements. Learn how one company has developed standardized contract guidelines, reviews the various contractual wordings that commonly arise in different countries; limits its risk; and finds insurance solutions, if necessary, for their contracts. This session will give you better insight to manage your contractual agreements.  

Cyber 3.0: Cutting-Edge Advancements in Insurance Coverage for Cyber Risk and Reality (FOR005)

Cyberattacks are spreading with unprecedented frequency, sophistication and scale, across industries and geographical borders. Network security alone cannot fully address them and no security system is impenetrable. Every organization faces cyberrisk, but not all understand the vital role of insurance in a risk management strategy to cope with it. Some mistakenly assume that cyberinsurance is primarily for financial, healthcare or retail institutions. In fact, the U.S. Securities and Exchange Commission (SEC) advises that all U.S. public companies disclosures include a ”[d]escription of relevant insurance coverage” for cyberrisk. Boost your value to your organization by understanding the issues and products available to address serious cyberrisks. This session is hosted by RIMS Pittsburgh Chapter.

Cyber Risk Eye for the Non-IT Guy (TLT002)

Too much of the educational material on managing cyber risk is either too general, intended to provide a high-level overview that isn’t practically useful, or too technical, intended to inform IT professionals. But we will never protect our organizations and clients from cyber risk if there isn’t a widespread working knowledge of cyber security best practices. Learn about taking an ERM approach to effectively managing the many aspects of cyber risk. 

Cybersecurity Risks in a Mobile Device World (FOR004)

More than 200 million people will use a mobile business app this year. Thousands of new apps are developed each month. Mobile business is great, but how secure is it? More than 80 percent of popular apps come from unique developers; not all of them use best practices. Many apps expose sensitive information. No industry nor company is immune and normal security measures are insufficient. Tour the changing cybersecurity landscape as it reflects businesses’ continued mobile shift.

D&O Coverage Is Not Just for Ds and Os (ICM003)

Whether your organization is public, private or even nonprofit, directors and officers (D&O) insurance can be a valuable asset. Examine the different types of D&O coverage, such as sides A, B and C, and the structure and key components found in typical policies. Explore policy limits, deductibles, retentions and the implications of shared policy limits. Discover common issues that often arise with D&O claims, including notice and reporting requirements and prior and interrelated claims. Review key exclusions, severability, nonrescindable coverage and recent case law construing D&O policy disputes and issues.

Data Breach Incident Response Planning: How to Approach and Plan for the Inevitable (TLT014)

Cybercriminals, nation-states, hacker-activists and hobbyists are increasingly sophisticated and effective in their efforts to launch cyberattacks to steal data, intellectual property and trade secrets. You cannot stop a data breach from happening, but you can control how your company responds, how the incident is managed and how you take care of those affected. This presentation will highlight best practices that organizations can to proactively prepare for incidents as well as critical steps to survive a breach. Hosted by RIMS Silicon Valley Chapter.

Deconstructing Construction Coverage: What on Earth Do Construction Project Policies Cover? (LGL003)

You can pretty much count on construction project claims, which implicate builder's risk, the owner's property, contractors' and subcontractors' commercial general liability and professional liability or performance bonds. Discover how you can allocate risk for construction projects to maximize coverage and position claims for the best chance of success. Examine the advantages and disadvantages of construction risk program structures—owner controlled insurance programs (OCIPs), contractor controlled insurance programs (CCIPs) and multipolicy programs. Review key policy terms and the court decisions construing them. Learn to structure programs and pursue claims so you maximize coverage.    

Demystifying Pharmacogenetic Testing: What You Need to Know About Personalized Medicine (FOR006)

We have entered a new era of technology: personalized medicine. Using a simple, in-office test, genetic testing determines how a patient’s genetic makeup will determine a successful or unsuccessful response to a prescribed medication. Pharmacogenetic testing taps into DNA to uncover how a single prescribed medication is metabolized. It is being used to improve and expedite patient care by optimizing or eliminating the typical trial and error process, which can lead to adverse reactions, drug tolerances, addiction or death. The potential cost savings realized will make pharmacogenetic testing a feature of the risk management landscape. Educate yourself about the science and logistics of this new technology and how it should be implemented.      

Designing Global D&O Programs: Options for Today’s Multinational Organizations (GRM003)

As a growing number of U.S. corporations seek expansion opportunities abroad, they face the same directors and officers (D&O) liability risks that have long-challenged multinationals. Uncover the complex global D&O landscape, including the various risks to which directors and officers may be exposed in different countries. Examine: the adequacy of U.S. policies; where and when local policies are required; compensability changes from country to country; and the potential consequences of inadequate or ill-conceived D&O coverage. Learn to structure a truly effective, global risk framework to help protect directors and officers in a changing world.

Directors and Officers Insurance: 50 Ways to Lose Your Coverage (LGL004)

With an influx of new forms and dozens of complex and conflicting court decisions, directors and officers (D&O) insurance has become increasingly complex. It is receiving scrutiny from board members concerned about personal liability concerns—an anxiety heightened by indications that regulators will seek individual contributions in settlements. Review recent developments in the law over a wide variety of areas, including insured versus insured exclusions, related claims issues, the personal conduct exclusions and allocation. Examine the new D&O forms and discuss the provisions that are of greatest concern to board members.

Ebola and Other Outbreaks: What Risk Managers Need to Know to Protect Their Organizations (ICM015)

As a result of the Ebola Outbreak, the World Bank estimates the two-year financial impact could reach $32.6 billion. The severe, often fatal illness has killed more than 5,000 people (by late 2014) and this outbreak is not respecting borders. Many countries have instituted travel bans and visa restrictions and some airlines stopped flying into West Africa. This has also been a wake-up call to the c-suite and risk managers that preparation and plans need to be in place to deal with not only Ebola but other medical risk outbreaks. Pandemic planning is not enough. How can risk managers be proactive and protect their organizations? How should employers determine travel restrictions, educate their workforce and be ready to respond if an employee becomes sick. 

Embedding Strategic Risk Management into Your ERM Framework (SRM005)

Examine recent academic research on strategic risk management (SRM) and practical examples of how one organization embeds SRM in its enterprise risk management (ERM) framework.   

Emergency Response Planning: How to Protect Your Business from a Natural Disaster (RIC005)

Two of the costliest hurricanes in U.S. history occurred in the past decade: Hurricane Katrina, 2005, and Sandy, 2012. Lack of preparedness contributed to the historic flooding and devastation. Following natural disasters, your concerns naturally increase. Are my organization’s assets susceptible to a natural disaster? Would my facility be forced to shut down? For how long? Taking precautions before a disaster is the best way to minimize risk and recover faster. Understand your risks and make sure proper engineering methods are in place. Continuously updated, detailed knowledge allows you to create and manage an emergency response plan that improves your organization’s preparedness for the next flood emergency.

Emerging Risks: You Can’t Manage What You Don’t Understand (SRM006)

One of the bigger challenges for risk leaders is getting ahead of poorly understood or completely unforeseen risks. CEOs want to know the unanticipated event that will strike at stakeholder expectations and value. See how you can get a handle on these and related concerns. Examine best practices in identifying and managing emerging risks and fill in this typically significant gap in your company’s risk profile.      

Engaging Your Company in Risk Management and Safety (TAL002)

What are the best ways to engage and motivate teams and partners both within and outside of the risk management field? How can you influence stakeholders to live in a risk-aware culture? In order to integrate risk management into the priorities of profitability and productivity, you must appeal to your audience while remaining professional and focused. Try new communication strategies to effectively deliver your message. Learn how to expand the horizon, break open new doors and engage managers and line employees with the benefits that a risk-adverse culture can provide. See how effective storytelling and other influential tactics have helped other risk professionals appeal to a range of workplace audiences. This session is hosted by RIMS Oregon Chapter.

Entertainment Industry Session (IND011)

Entertainment exposures whether film, amusement parks, sporting events or large venues require different approach in risk management. This session will provide insight behind the show curtain as how to manage entertainment risk, underwriting, claims, risk control, crowd control, terrorism and entertainer safety, some of the topics the panel will explore. Come be educated and entertained.

Excellence in Risk Management 12 (SRM007)

See how the scope and mission of risk management continue to change as a result of regulatory, economic and geopolitical trends. Explore the results of the 12th annual RIMS/Marsh Excellence in Risk Management Survey, a compilation of current, key trends in risk management as identified by members of the profession. Join the discussion about the drivers of risk management and their relation to overall business strategy in the twenty-first century. 

Extend Your Networking through LinkedIn (TLT033)

Whether you are a professional with years of experience or a recent graduate who wants to be noticed by leaders in the industry, you can benefit from LinkedIn. On this popular professional networking platform, you can to demonstrate your expertise, extend your network, and stay informed about your industry and your colleagues. You will learn the five components of a strong LinkedIn profile, and recommendations for making the most of this powerful tool. Appropriate for all levels of social media expertise. 

Faces in the Crowd: Meeting the Needs of an Increasingly Diverse Workforce (TAL001)

Workforce diversity has an impact on the way your organization conducts business: Each individual is a valued asset who contributes uniquely to products and services. Understand the shifts in demographics, anticipate what the workforce will look like in the future and help your organization adjust its workforce strategies accordingly. The composition of the workforce affects hiring, training, retention strategies, communications, compensation and benefits and the use of technology. This, in turn, affects how your organization can maximize the value of the labor pool. Discover employer strategies for managing differences and their impact on workers’ compensation and disability.

FATCA: A Practical Guide for the P&C Risk Professional (TLT009)

In accordance with the Foreign Account Tax Compliance Act (FATCA), the property and casualty (P&C) industry is adapting to a new set of documentation and withholding rules. Walk through the affected insurance transactions to get a feel for the factors that you should take into account when placing P&C coverages, whether domestic or global, in Bermuda or London, brokered, direct or in captives. 

From Enterprise to Strategic: The Evolution of Risk Management (SRM008)

Traditional enterprise risk management is a thing of the past. High performing organizations are evolving—taking a strategic approach to assessing, addressing and capitalizing on the inherent risks to their businesses. Explore how both internal and external risks can be leveraged to give your company a strategic advantage over its competitors.            

From Farm to Fork: Is Your Food Safe to Eat? (LGL005)

Review the new U.S. Food Safety Modernization Act (FSMA) and how it is increasing focus and compliance requirements to ensure the safety of the food you eat. The reach of FSMA applies to any place where food is processed, packed or held for consumption. Examine the mandates for new preventive controls, increased record keeping, inspection processes and product recall plans. 

From Reactive to Proactive: How Risk Managers Can “Game Change” an Organization’s Approach Toward Overseas Footprint Risks (TLT013)

Ebola and measles outbreaks, terrorist attacks, air pollution issues–these global medical and security crises hit headlines and disrupt businesses, pushing organizations to quickly manage the human capital risks of the international travelers, expatriates and others. These events present health, safety and security threats for employees as well as business continuity, reputational and legal risks for their employers. Utilize the Integrated Duty of Care Risk Management Model™ to examine strategies and tactics to mitigate employee risk and ensure that the company assumes its obligations as an employer. 

Global Auto Programs: Are They Worth the Trouble? (GRM004)

The design, implementation and maintenance of a comprehensive global auto program can result in great advantages for your organization but also innumerable problems for your risk management team. Many corporations have attempted such programs with mixed results. Some, however, have had real success. Examine the factors that make a successful program—important legal and geographical considerations and the risk management elements that need to be in place.       

Group Captives: Seeking the Pot of Honey, but Finding a Hornet’s Nest? (RIF002)

The prospect of risk sharing for middle market insureds often results in the use of the cost-effective group captive. With a captive, capitalization is shared and the pooling of premium generally pushes members out of the traditional market cycles. The pot of honey is filled with future underwriting profits. The hornet’s nest, however, can be found in the myriad complications of pooling together insureds, whether they are in the same or unrelated industries, regional or national, small or large. Examine how these challenges emerge and discover techniques to address them during formation. Understand prospect qualification and the importance of a well thought-out governance strategy.

Higher Education Industry Session: New Focus on Traumatic Brain Injuries in Athletic Programs (IND007)

The management of a student athlete’s health after a traumatic brain injury (TBI)—on a lifelong basis—has come under increased scrutiny from a wide variety of affected parties. Sports medical professionals and risk managers should work in tandem to effectively manage the risk of injury to athletes and reduce the impact on an institution in the event of an injury. These professionals must understand the nature of TBI, the risk of TBI and best practice protocols and policy that should be in place to manage the related risk and legal exposure. Hear a panel of medical, legal and risk professionals discuss these key issues and answer your questions.

Hot Topic: Getting Past the Headlines: How to Grow Your Business in Turbulent Geopolitical Times (GRM014)

Russia, Ukraine, Syria, Iraq, the emergence of ISIS and the surprising volatility in other emerging markets have shocked multinational managers over the world and generated significant losses. The risks seem to form a complex web of interconnected perils, all operating more unpredictably and at a higher speed than ever before. Under these conditions, how can a risk manager systematically and confidently help his/her firm create a structure to address these risks? This panel will take you through one risk manager’s journey–his thought process, methodology, tools and the roles of different people in the organization. We will then look at tools to help mitigate these risks, including but not limited to political risk insurance. We will talk about the key perils covered under these policies–political violence, expropriation, currency inconvertibility and non–honoring of sovereign debt–and we will also talk about what is not covered. Then we will examine the claims history right up to recent times, and about what political and country risks managers should be looking out for moving forward.

Hot Topic: How Will the “Internet of Things” Disrupt Your Business Model? (SRM014)

Is the “Internet of things” keeping your organization’s leaders up at night? Connected devices already outnumber the world's population, with 1.5 devices to each person on the planet. Sensors are everywhere. Systems feed data to other systems, tracking locations, movements, preferences and yes, even deciding when, where and how to operate.  Hear from two organizations that are embracing risks associated with the “Internet of things”, and how a disruptive technological world has changed their industries’ business models.  

Hot Topic: The Drones are Coming: Will You Be Ready? (FOR016)

The Federal Aviation Administration has been directed to commercialize airspace for Unmanned Aerial Vehicles (UAV) operations by 2015. In other words, "The Drones are Coming!" Everything from crop dusting, electric line inspections and oil seismic surveying, cargo deliveries and more will likely be implicated in relation to drone use. What are the liability exposures, and will you be ready? We will be discussing the applicable legal framework and how to apply existing laws to drone use, and will explore what additional laws may be expected and when. We will also discuss the latest crop of cases for drone-related liability. Will you be ready?

Hot Topic: The eHealth Revolution: Risks that May Ensue (CLM028)

With the continuous advancements in technology, the delivery of health information and healthcare services is rapidly changing. Telehealth practice is growing exponentially in the U.S. and internationally. This session will define the common eHealth buzzwords – telemedicine, telehealth, mHealth – and discuss the risks associated with each. The regulatory landscape, including the FDA, CMS, HIPAA, state policies and medical board positions, will be analyzed and discussed. Obstacles to practicing via telemedicine and mHealth will be explored, followed by risk management solutions and proactive strategies for incorporating these methods of care delivery into current practice.

Hot Topic: The Fourth Industrial Revolution: Managing the Many Dimensions of 3-D Printing (FOR014)

A multitude of businesses and industries are exploring or even investing in 3-D printing as a means to reduce product development costs while accelerating the product development process. Everything from food and machine parts to clothes and safety equipment have successfully been produced on 3-D printers. And while this revolution is exciting, it comes with challenges such as unregulated manufacturing and the potential for defective products, intellectual property infringement, contractual risk transfer controls and security breaches. Learn more about these complex digital manufacturing risks and how to potentially minimize their impact.

How Government Sanctions Affect Your Global Program (TLT024)

Your global program includes countries that were not sanctioned at the time of inception but have now been listed as such. And your policy excludes that cover. Investigate the impact of international sanctions on your international policy. Create a framework for action when your organization operates in a sanctioned territory and anticipate requests for additional information from your broker or insurer.

How to Submit a Winning Session Submission Form (TLT031)

Join the RIMS Annual Conference Programing Committee, and learn the pros and cons on how to submit a Session Submission Form that will earn you a speaking engagement at RIMS 2016 in San Diego! 

How to Utilize the Influx of Capital Markets Capacity, Including CAT Bonds (RIF003)

Significant capital from institutional investors is flowing into the reinsurance and insurance markets via derivative-like instruments, insurance-linked securities and CAT bonds. How do CAT bonds and other capital markets products work? To what extent are they similar to insurance? How can you employ these solutions in your program? How do the costs compare? See how New York’s Metropolitan Transportation Authority deployed a capital markets instrument, following Hurricane Sandy, to diversify its capacity sources and obtain the desired catastrophe protection.

Implementing and Sustaining ERM: Applying a Military Mindset for Success (ERM006)

Take a look at a different approach: applying effective management tools used in military operations to plan, implement and sustain an enterprise risk management (ERM) program. Examine ways to monitor multiple simultaneous actions and techniques to reduce the chance that your ERM efforts stall or fail altogether. Review: ERM lines of operation; the mission-essential task list (METL); supporting tasks; status and progress presentation techniques; and determining the ERM “battle rhythm” of your organization. Study real-world examples of introducing, implementing and sustaining an effective ERM program.

Incorporating Risk Considerations into the Capital Budgeting Process (RIF004)

Capital budgeting is the art of allocating scarce capital in order to generate the best returns as defined by your organization’s strategy and mission. Every enterprise unit seeks capital investment for growth with only so much cash to go around. Investments in risk management are often hobbled in this process. Its returns may be limited, difficult to quantify or achieved only over a long period of time. In addition, often left out of the equation are the risks associated with the other investment options. In fact, what may appear to be a no-brainer investment could turn into a disaster without appropriate consideration for its risks. Elevate your role in the process by incorporating risk elements into the capital budgeting plan.

Insurance Considerations for China (LGL006)

As a base for owned manufacturing operations, source of suppliers or customer base, China is the marketplace for companies expanding internationally. By understanding this vast commercial space, be better equipped to design and structure a global program that includes your company’s Chinese exposures. 

Insurance Strategies for Multinational Operations: Go Global or Buy Local? (ICM004)

When it comes to insuring overseas exposures, multinational organizations have a clear choice: allow local operations to purchase their own insurance or secure coverages through a centrally managed program. Depending on the business needs, strategies and management philosophy of your organization, either option may be appropriate. Compare approaches, explore the strengths and pitfalls of each and learn to defend your choice.    

Internet Companies, Personal and Advertising Injury: Surfing for Answers to Coverage Questions (TLT011)

As the risk professional of an Internet company, you face unusual, complicated and evolving risks regarding personal and advertising injury liability exposures. Certain kinds of liability exposures may be covered by both your commercial general liability (CGL) and your errors and omissions (E&O) policies—or just one or neither. Examine the personal and advertising injury liability exposures of your Internet business model and frame reasonable expectations of coverage.

Introducing Axco’s Insight Risk Manager Tool (TLT001)

Join us as we demonstrate Insight Risk Manager, the first database to deliver business critical intelligence on insurance regulation designed specifically for insurance buyers. Using a question-and-answer structure, the unique database clarifies complexities and grey areas relevant to local compliance and regulatory insurance requirements, policy conditions and premium payment terms. Insight Risk Manager is Axco's contribution to improved communication between the insurance industry and the buyers of insurance. This tool also responds to the requirement of information consistency for the buyer community. The tool is available as a RIMS membership benefit.

Invasion of Privacy, Hacking and IP Claims: Are You Covered? (TLT030)

Insurance companies are litigating recent invasion of privacy, hacking, competitor disparagement and intellectual property (IP) claims submitted under personal injury/advertising injury coverage provisions. Navigate your way through these claims by identifying which provisions and policy revisions may help cover or defend. Develop a good paper trail for presenting these claims. And learn to avoid the common pitfalls. 

It’s Not Just Opioids: Are You Winning the Battle but Losing the War? (CLM011)

A small number of legacy chronic pain claims form a large portion of ongoing medical and indemnity spending. While there has been much recent attention on opioid spending associated with these claims, in-depth analysis shows that the bulk of spending goes far beyond opioids or even pharmacy. Review approaches that identify, clarify, course-correct and ultimately stem spending. Turn these difficult cases around and potentially return injured workers to full employment, productivity and life activities.   

Joined-Up Thinking to Manage Losses on a Global Scale (CLM012)

Dealing with insured losses in a globalized economy is an increasingly challenging exercise that requires the joined-up thinking of several people within several companies. How does a U.S. company ensure that a loss in its Brazilian subsidiary is handled properly and in full compliance with applicable laws and regulations? How does a multinational company accurately quantify interdependency losses arising from different plants in different countries and adequately handle the overall loss? Ultimately, it comes down to teamwork, expertise and technology that respects diversity in languages, culture, laws and market practice. Examine the joined-up thinking that can result in the compliant and smooth handling of your losses. 

Key Issues on Environmental Insurance (ICM005)

Are you ready to learn about the one subject most brokers never discuss? Discover the various coverages available in the environmental marketplace along with examples of why they are crucial for your organization.       

Latin America Property Risk Update: How CAT Modeling, Analytics and Wider Coverage Options Are Strengthening Risk Management Across the Region (GRM007)

With the rapid growth of many Latin American economies in the past decade, multinational and local businesses alike have made strides with sophisticated analytics, planning and risk financing to address property exposures. Expanded investment by global insurers, brokers and risk consultants, along with better catastrophe data and the elevation of the region’s risk profession have ushered in a sea change. Observe the Latin American risk management progression: the latest pre-loss quantification methods; how risk professionals, brokers and underwriters use this information; the most significant catastrophe concerns; and the status of modeling initiatives to facilitate more precise understanding of potential impacts.

Latin America: Risk Engineering Past Cultural Barriers (GRM006)

In Latin America, risk engineering is a new paradigm. Many plant managers will politely listen to the risk engineering recommendations, but on subsequent visits you will discover that nothing has changed and the process starts again. Your challenge is to successfully convey the need to control and mitigate inherent hazards with a given occupancy. If you can reach not only the plant manager but also those who manage the company assets, you can make an effective and permanent change in the acceptance of risk engineering input.         

Leading from the Risk Management Platform (CAD002)

Do you feel hobbled by your perceived inability to influence the senior-level formulators of organizational strategy? Are you left out of key strategic risk discussions? Do you have robust senior-level support for a project, but feel sabotaged when subordinates fail to fully embrace its vision? End the lack of peer support. Uncover opportunities to break out of the middle manager role and deliver maximum value by leading up, across and down your organization. Use risk management as a springboard for developing organizational talent and leaders. 

Legal Drugs, Compounds, Marijuana: What is a Risk Professional to Do? (RIC006)

Discuss the increasing use of unconventional medical treatments as well as prescription medications. Explore some of the challenges you face in the very unsettled U.S. workers’ compensation and health care systems. Examine strategies that help you develop and support policies to mitigate risk and loss in the workplace when employees are using alternative medications. And consider some of the financial impacts associated with the use of these treatment methods. This session is hosted by RIMS Arizona Central Chapter.

Legalized Marijuana: Its Impact on the Workplace (FOR009)

Legalized marijuana is a key employment and risk management issue. Debate continues to heat up on this issue as more states move toward legalization. Get up-to-date with the conflicts between state and federal law, review studies on the medical efficacy of medical marijuana, and learn about the risks posed to the workplace—from an employer in the trenches. Examine how court rulings are influencing the fact that lack of approval by the U.S. Food and Drug Administration precludes many insurers from covering medical marijuana. Become aware of the issues so you can create your own framework for the future. Learn how to establish policies that address legalized marijuana in the workplace, including workers’ compensation claims for medical marijuana.

Leveraging Total Risk Profiling to Improve and Expand the ERM Risk Culture (ERM008)

Enterprise risk management (ERM) must address everything from day-to-day operational risks to emerging strategic exposures and unexpected events. To continually improve and expand the ERM risk culture and business intelligence you need to deploy an effective strategic risk assessment process. Total risk profiling (TRP) integrates risk insight to optimize the risk-reward balance by blending financial and technical risk disciplines. It helps you identify, prioritize and monitor risks and improvement actions—from strategic enterprise questions to project management and human resource issues. TRP delivers a comprehensive assessment of business objectives and challenges and a mitigation strategy.

Long or Short: Supply Chain Risks Need to Be Understood (CLM013)

Whether you operate a local bakery or a sophisticated manufacturing operation, the global economy applies increasing pressure on your supply chain. From offshore suppliers to diversified domestic production plants to international customers, the landscape of insurable exposures to products coming into and out of your facility continues to change. How is your supply chain changing? Why it is changing? What risks does it face? Get the answers before you attempt to mitigate, transfer or assume the risk.           

Managing Medical Stop-Loss in Your Captive (CLM014)

With the rising cost of medical insurance, many employers self-insure medical coverage. The rules, however, have changed: health care reform exposes self-insured employers to catastrophic risk. Stop-loss coverage is one way to manage that risk. Follow the complete story of placing medical stop-loss coverage into a captive and the excess commercial market. Hear about: the terminology of employee benefits versus property and casualty coverage; attachment point considerations and pricing; unique coverage terms; actuarial analysis; divestitures and acquisitions; the impact to a captive’s bottom line; and underwriting information requirements.

Managing the Risks of Climate Change (FOR008)

Despite reams of data documenting the devastating physical and economic losses caused by climate change, many businesses do not actively assess or manage their climate-related risks. Its changing nature and lagging indicators make estimating the location, timing and intensity of climate change threats additionally challenging. Largely, only those organizations that have already suffered repeated losses from its effects make an effort to address the risk. Has your organization discounted the need to consider climate threats because they generate a low score in comparison to other, more concrete and immediate dangers? Consider the many strategic and operational risks related to climate change.

Manufactures Beware: Are Your Products in Process and in Transit Adequately Covered? (ICM006)

If your company ships products, you need coverage for your stock. Marine stock through put (STP) coverage satisfies this need—even if there is no transport by ship. STP provides coverage for stock products, from raw materials to manufactured items, from the point of manufacture to the retail showroom. The policy covers only the stock—not what carries it or the buildings in which it is stored—and thus supplements first-party property and business interruption coverage. And because marine insurers issue it, the cost of catastrophic coverage and deductibles are lower, while the capacity—and available limits—are higher.

Medical Marijuana: Facts, Myths and Controversies (TLT004)

Providers, politicians and the public are reevaluating, and in some cases rewriting, long-standing laws and treatment protocols for medical marijuana. Join an objective discussion of medical marijuana. Address the drug’s physiological effects, medical applications, legal considerations and impact on workers’ compensation. Prepare to encounter this controversial treatment in your organization.

Medicare Set-Aside Arrangements and Third-Party Liability Cases (CLM015)

In the next 25 years, two factors—longer life spans and aging baby boomers—will combine to double the U.S. population aged 65 years and older to about 72 million people. Of those still working, 41 percent say they will not retire anytime soon. This intertwines workers’ compensation with the Medicare system. When dealing with aging employees’ workers’ compensation claims that involve future medical expenses, you now have to take into account the interests of the Medicare system—which is feeling a financial strain expected only to worsen. In this environment, are you prepared for Medicare to become more aggressive in going after funds to which it feels entitled? This session is hosted by RIMS Silicon Valley Chapter.

Millennials Are Changing Your Workforce (TAL004)

As millennials change your workforce, your actions will determine whether they are an organizational risk or asset. What do we know about them? They are dedicated to their careers and individual achievement, but value work-life balance and establish sprawling and diverse social circles. Millennials have an outlook many of us secretly would like to emulate and one your organization needs to foster openly. If you have not yet developed an employee value proposition that recognizes the assets and maximizes the potential of millennials, do so now. Instead of focusing on managing this growing group of talent, address potential risks by retooling your human capital strategy to succeed and grow with this new workforce.

Mining and Metal Industry Session (IND008)

Take part in an interactive discussion with mining and metal risk professionals, risk specialists involved with mining, claims adjusters, insurers, brokers and other subject matter experts who wish to explore niche mining topics.

New AMA Classification of Obesity: How It Affects Workers’ Compensation and Mandatory Reporting (CLM016)

In 2013, the American Medical Association (AMA) voted to declare obesity a disease, making it a potential secondary claim for employers. If injured workers gain weight because of medications prescribed or cannot keep fit due to work-related injuries, and their body mass index (BMI) exceeds 30, they are considered obese and eligible for related treatment. In addition, under the Americans with Disabilities Act Amendment Act of 2008 (ADAAA), the reclassification means someone treated for this disease for more than six months may be due accommodations. Learn what this means for your company’s bottom line and how to mitigate the risk.

New Technology That Will Change the Risk Playing Field (FOR007)

The robots are coming! Understand the opportunities and dangers. Wearable exoskeletons will give workers superior strength, mobility, dexterity and stamina, while reducing injuries. Botsourcing—shifting work to robots—will reduce the need to insure workers. Biometric monitoring systems will allow injuries to be spotted earlier and managed more effectively. Smart glasses will allow workers to view information, instructions and even diagrams overlaid on the physical world, which could increase productivity but also risk as workers adjust. Automated vehicles will drastically reduce accidents. See firsthand the technologies that will change the workplace and grasp the scale of impact on your responsibilities. This session is hosted by RIMS Silicon Valley Chapter.      

NextGen Update: The Future of Social Media and Alternative Investigations (TLT027)

Investigations have evolved rapidly in our contemporary, tech-centric industry and will evolve more. Examines the future of investigations in the age of social media, mobile technology and changing privacy norms. The rapid emergence of trackable and wearable technology poses both investigative and legal opportunities, as well as challenges. Importantly, the ever-widening "gray" area emerging in the gap between advances in technology and legal precedent raises persistent and ever-changing ethical questions. We are already living in a world in which much of the surveillance is done not by investigators, but by the subjects themselves. We are preparing for a world in which the voluminous amount of information floating in the digital sphere is combined, analyzed, tracked and preserved in a way that fully represents a subjects actual activities.

No Longer Science Fiction: The Risks and Rewards of Autonomous Vehicles (FOR010)

Just as computing and robotics have made the transition from fantasy to practical tools of everyday life, the technology needed to build autonomous cars is mostly available today. With its technological advancements, Google is likely to emerge as a major innovator in personal transportation in the near future. This poses a series of profound challenges for the auto industry, federal, state and local governments and consumers. Explore the benefits and challenges of autonomous vehicles from the perspective of the consumer and the automobile industry, including auto manufacturers, parts suppliers, government, technology providers and insurance companies.

Out with the Old, In with the New: Sustaining a World-Class Ergonomics Program in a Technology-Driven World (RIC007)

The root of a successful corporate loss prevention program lies in the ergonomics process. The influx of new technologies and innovative solutions has made this easer for you. Examine the approach, elements, experiences and lessons learned by The Boston Globe’s ergonomics process. Develop your ability to recognize, plan, design and integrate key ergonomics elements. Learn about activities and steps needed to manage and sustain your corporate or sitewide ergonomics programs.

Overcoming Workers’ Compensation Challenges (RIC008)

Do you ever wonder: “Will our workers’ comp costs ever go down?” Many risk professionals have wondered the same thing. If you were to pull together all of your safety, risk management and loss control knowledge and practices, you could make a significant and sustainable impact on your workers’ compensation claims. Take a step-by-step look through a case study of how a national chain of restaurants worked with its carrier to turn around its program and boost its bottom line. Discover ideas for innovative thinking, collaborative teamwork and risk management and safety techniques that you can begin using to achieve similar results in any industry.

Pandemic! Crisis Management and Insurance Recovery for Disease-Related Losses (CLM017)

The recent Ebola epidemic is only the latest wake-up call. Increasingly, businesses and institutions are exposed to substantial losses due to epidemic- and pandemic-related stoppages. From the outbreak of Legionnaire’s Disease that closed the Bellevue-Stratford Hilton in Philadelphia decades ago, to more recent outbreaks of SARS, Avian Flu, H1N1 and now Ebola. Hotels, educational institutions, restaurants, banks, hospitals and clinics face crippling and potentially life-threatening risks from disease-related events. Explore contingency planning and crisis management tools for when the worst happens. Investigate insurance recovery options under business interruption, supply chain, general liability and workers’ compensation policies.

Perspective of an Underwriter: What a Commercial Underwriter Looks for in Assessing Risk (TLT019)

The underwriter is the center of gravity in the business of risks, endeavoring to attain growth with profitability in line with the underwriting philosophy. This philosophy undergoes continuous tweaking, updating, revalidation and modification. The essence of the underwriting process, however, remains the same: a precise risk assessment and solution creation.

Political Risk and Global Terrorism: Protecting Global Assets in an Ever-Changing Environment (GRM009)

Just as the world becomes a riskier place in which to do business, more companies are expanding internationally. Political risk is as weighty an issue as ever. Understand why you must protect your operations on a global basis from expropriation, forced divestiture, war, terrorism, strikes and forced abandonment. Collect recommendations for establishing coverage and coordinating benefits with other coverages—such as stock throughput, trade credit and terrorism pools. Define your role in protecting global assets. This session is hosted by RIMS International Committee.

Product Recall Claims: Are You Covered? (CLM018)

In the wake of media attention surrounding product recalls for pet food, nuts, spinach, tomatoes and meats, many companies are looking for ways to protect themselves against the related risks. Dissect the product recall claims experience: roles and responsibilities (particularly with foreign products); new and untested product recall and contamination insurance policies; quantification of loss; and coverage under all-risk policies despite contamination and governmental authority exclusions. Learn from case studies of recent product recall claims to identify issues before they become major problems.

Protecting Brand Integrity: Managing the Risk of Product Theft, Diversion and Counterfeiting (RIC009)

Gain an understanding of the multibillion dollar global industry of product theft, diversion and counterfeiting. Study several case studies and an overview of industry information to find real-world examples you can apply to your organization.

Psychosocial Risk Factors That Predict Delayed Recovery: Identifying and Addressing Risks for Positive Outcomes (TLT007)

Biopsychosocial models indicate that distress, perceived disability, the employer-supervisor relationship and poor coping ability, identified early, can be stabilized to produce successful return to work, decreased expenditures and employee retention. Evidence-based treatments can mitigate the risk factors, reduce expenses and provide employees with the best level of care.

Quick, Creative Ways to Energize Your Operational Risk Management Program (TLT010)

Put a creative spin on resiliency to create momentum for your operational risk management program and engage people in unexpected ways. Research shows humans learn best in a friendly and interactive environment. And when you engage people in the subject matter, you gather more meaningful data and stimulate the process for creating change. Find ways to increase program awareness and adoption, facilitate exercises and build enthusiasm for your program. 

Radical Reforms in the London Market: What Every Risk Professional Should Know (LGL007)

Major changes to London market practice are imminent, with the most radical reforms to UK insurance law in more than 100 years now underway. The UK Marine Insurance Act 1906 is the cornerstone of UK insurance law. The principles laid down in it are the foundation of London market practice and are adopted in insurance policies written the world over. If you insure risks in the London market, or insure internationally with UK law policies, you must be aware of these changes. 

Real Estate Industry Session (IND010)

Find out what drives your real estate peers’ concerns and curiosities. Join the discussion and get involved. See how you can continue the learning experience by forming real estate risk professionals networking groups in your city or state. 

Regulatory and Tax Impact on Global Programs: How to Avoid Unbudgeted Costs (GRM010)

When structuring global programs, you need to understand the regulatory and tax parameters within which insureds and insurers operate. This is not always easy with often ambiguous insurance regulations open to interpretation. In addition, tax authorities are taking proactive measures to generate tax revenues, auditing global programs and denying income tax relief on premium expense and tax claim payments. Avoid unbudgeted costs by adopting a disciplined approach to structuring global programs. See what you can do to ensure a greater degree of compliance.            

Restaurant Industry Session (IND012)

The restaurant industry is evolving to keep pace with today’s economy and address federal legislation, increased volatility and operations that focus on labor and food cost. Where is risk management, claims management and risk control in this picture? Join risk professionals from leading restaurant companies, both national and regional, to explore strategic risk management and the challenges the restaurant industry faces today. Be among the first to examine the annual claims benchmarking results. Participate in the survey in advance and receive a confidential report that compares your company's results to your segment and the industry. Whether you are a new or experienced risk professional, take this opportunity to network and discuss problems specific to your industry.

Retail Industry Session: The Risks Brands Constantly Face (IND017)

The retail industry is bombarded with changing and complex risks requiring real-time decisions. You perpetually manage data breach, margins, supply chain, workforce, fraud, the Occupational Safety and Health Administration (OSHA), food safety and claims frequency issues. Atop this is the potential for overnight social media backlash striking at your company’s brand and valuation. As a part of the retail industry, make sure you are using industry best practices to incorporate strategies that identify, mitigate and manage these risks to reduce your company’s total cost of risk, protect its brand and increase employee productivity.       

Risk and Stories: Interactive and Creative Ways to Engage Staff and Executives (ERM010)

Risk management is sometimes perceived as a perfunctory, compliance-driven activity. As a result, many in your organization fail to visualize and appreciate the full value and benefits of implementing effective enterprise risk management (ERM). Change the way you portray risk management’s importance to stakeholders—with risk “edutainment.” See how passionate storytelling can create an unforgettable image of using risk management as a daily decision-making tool. Stories are the creative conversation of life, creating powerful, clear and more meaningful experiences. 

Risk Capital Innovation (RIF005)

Expanding sources of risk capital are reshaping the world of risk finance. Over the next four years, more than $100 billion of alternative risk capital will find its way into the risk finance ecosystem. To date, this capital has had a major impact on the retrocession and reinsurance market. The impact on individual clients, however, has so far been muted. In the near future, however, inflows of capital from life insurance companies, pension funds, hedge funds and wealthy families could create new options for many insureds. Explore the sources of new capital, potential implications for your organization and examples of success. Prepare your organization to take advantage of the trends. This session is hosted by RIMS Silicon Valley Chapter.

Risk Finance and All That Jazz: A Beginner's Source to Success (RIF006)

Are you confused by terms like IBNR, loss development, net present value and discovery and payout patterns? Do you have trouble talking to your CFO about the financial aspects of your insurance program? If so, take a walk through the basic elements of risk financing. With case studies, gain the skills to effectively communicate risk financing details and understand how to use tools and techniques to improve your insurance program. Don’t forget to bring your calculator!

Risk Management and the Balanced Scorecard: Better Decisions in Strategy Development (SRM010)

The balanced scorecard (BSC) methodology presents a disciplined approach to developing a highly effective strategy for a company of any size. The same level of discipline, however, is not often applied to examining the risks of that strategy. Join the BSC practitioners who are moving toward integrating a risk management methodology in the scorecard development process. This integration maximizes the value that can be derived by monitoring and controlling risks to the strategy objectives. It helps create a risk-based decision-making process that supports a more robust strategy. Examine an overview of the BSC methodology and one company’s evolving approach to leveraging enterprise risk management (ERM) in the process.            

Risk Management in the Oil Patch Industry Session (IND013)

The oil and gas business has many moving parts. Companies spend billions of dollars finding, producing and transporting oil and gas and each stage of this process has its own peculiar risks and hazards. There is no one-size-fits-all solution. The risks and hazards of upstream (exploration and production) and midstream (shipping, storage and pipelines) markets require different, specialized risk management strategies. Likewise, oilfield services companies have their own risk management concerns. In any area of the industry, you must understand the legal and legislative landscape in which you work before you can be confident that your risk strategies will be effective in meeting your goals. 

Risk Performance That Makes a Difference (RIC010)

When the question of risk management’s value comes up, the C-suite and business unit managers often press for better answers. Total cost of risk (TCOR) is a common and usually well-received measure, but you need more ways to prove your value to gain management and board commitment for greater investment. Learn to measure the impact that risk management has on corporate success. See how collaboration can influence decision makers to drive your risk management strategy. Go beyond TCOR and exploit risk for gain. Explore various ways successful risk professionals tell their stories to gain deeper commitment to their strategies.

Safety Incentive Programs and the Regulatory Environment (RIC011)

Industrial safety incentive programs offer measurable benefits. Whether they are individual- or group-based, reward conduct or outcomes, they have shown positive impact on lost-time, recordable-incident and experience modification rates. Despite this, the Occupational Safety and Health Administration (OSHA) has expressed concern that these programs can act as a disincentive to report workplace injuries, resulting in lost opportunities for medical care and rectifying hazards. Learn to implement effective safety incentive programs by balancing what works with what will pass regulatory scrutiny. This session is hosted by RIMS Delaware Valley Chapter.

Security Evacuations: “Get Me Out of Here” (ICM007)

Does the possibility of being forced to evacuate personnel and their families as a result of a security, political or natural disaster keep you up at night? Successful evacuations require you to prepare for the worst case scenario with plans and procedures that enable you to mitigate risk and rapidly respond. Your plan should be rehearsed and include decision points based on established procedure-driven triggers with detailed contingencies. A potential evacuation would also require meticulous coordination between your organization and your assistance provider. Delve into the elements that create a successful evacuation and best practices for meeting duty of care. See how crisis management best practices can reduce your organization’s risk profile and costs.

Selling Risk Management: Quantification Techniques to Support Risk Decisions (RIF007)

A risk-based decision needs to be made, so a model needs be built. You weigh the available options and build a mental model around the risk under consideration. Now take that implicit mental model and transform it into an explicit quantification tool. Learn to mine for data to support decisions. Build a quantification tool to assess risks. Evaluate the value of insurance options and use this information to build a supportable case for decisions. Then tackle the challenge of educating senior executives on your reasoning. Take the next step. Apply techniques to sell your risk management skills for supporting actions such as assessing capital expenditures and consolidating or diversifying the supply chain within your organization.          

Seven Habits of Highly Effective Risk Professionals (TLT006)

Learn from successful risk professionals how their habits have led to best-in-class risk management programs and both personal and professional success. Aim for independence as well as interdependence. Seek to understand before you seek to be understood. Learn the importance of performance. Continuously increase your knowledge and competencies to optimize your position and risk management within your organization.

Seven Habits of Highly Effective Risk Professionals (TLT032)

Learn from successful risk professionals how their habits have led to best-in-class risk management programs and both personal and professional success. Aim for independence as well as interdependence. Seek to understand before you seek to be understood. Learn the importance of performance. Continuously increase your knowledge and competencies to optimize your position and risk management within your organization.

Should We Stay or Should We Go: Preparing for Risks in Today’s Unpredictable World (TLT028)

Corporate expansion into new markets puts globally dispersed employees increasingly in harm’s way. Emergent threats to the health and safety of your organization’s employees require quick and deliberate action in order to foster successful business continuity. Be proactive in preparing employees against these threats through the implementation of emergency action plans that are functional, useable and timely. 

Spy Games: A Risk Professional’s Guide to Identifying and Preventing Potential Secret Agents in Your Company (LGL008)

An understanding of agency law is vital to effectively assess risks to your organization. Your organization may unwittingly create agency relationships with individuals and entities that expose it to significant liability. How can you limit or eliminate this? Examine the basic concepts of agency law and recent legal decisions and governmental regulations that have changed the playing field. Discuss case studies of companies that have unknowingly created liability by appearing to hold out others as its agents. Explore the use of technology, contracts and insurance for limiting the liability potentially created by third parties.           

Staying Afloat in Troubled Waters: How Crime Insurance Plugs Potential Holes in Maritime Insurance and Bails You Out (CLM019)

Crime claims for companies dependent on the transit of goods often stem from the diversion and theft of products or raw materials. These losses typically raise questions over applicable coverages. It may be a crime or fidelity loss if one of the perpetrators is an employee or a maritime policy may respond. To drive the claims process, you need to report claims to the right carriers and manage them effectively. Learn how you can: get the best response and apprehend criminals with law enforcement agencies; understand the nuances of coverage forms; measure claims quickly and accurately; prepare an acceptable proof of loss; communicate with all internal stakeholders; and implement loss control and fraud prevention.            

Strategy and Risk Management: A Natural Fit (SRM011)

More than ever, senior executives and boards view risk management as a key strategic function in their organizations. The interdisciplinary intersection of strategic planning, risk management and strategy execution not only protects against losses, but also reduces uncertainties and enables organizations to seize opportunities. Hear from one organization that has found a way to naturally and successfully integrate enterprise risk management (ERM) with strategic planning. This session is hosted by RIMS Strategic Risk Management Development Council.

Ten Insurance Tips for a Risk Management Department (TLT021)

Help solve or avoid problems with your insurance placement. Learn how attorneys and risk managers can be natural allies. Discover tools to build expertise elsewhere within the company to take advantage of any and all available coverage. And recognize what actually transfers risk and what does not.

Ten Strategic Questions That Identify Uncertainties and Untapped Opportunities in Your Company’s Strategic Plan (SRM001)

Take a practical approach to integrating enterprise risk management in the planning process by identifying and addressing strategic risks. Find the answers to key strategic risk questions through practical examples and a challenging yet collaborative discussion with business leaders.

The Aging Workforce: Impact on Workers’ Compensation (CLM021)

People in the United States are living and working longer. As a result, older employees are beginning to constitute a larger segment of the workforce. Explore the far-reaching implications of the nation’s aging workforce. Learn about the Cleveland Clinic’s successful strategies and outcome data. Review: aging workforce demographics; common injuries among older workers; how injuries differ from those in younger workers; and the complexities that an older worker may face in treatment, recovery and a return to work. Examine successful injury management, physical therapy and cost-reduction strategies aimed at assisting older workers.       

The Basics of Surety (ICM010)

Surety is not insurance—it is a credit facility. Examine the differences between surety and insurance, and how surety is more similar to banking. Explore insurance deductible plans, workers’ compensation state guarantees, subdivision bonds and site improvement bonds. Learn the benefits of examining your surety needs separately from your insurance program and how surety can lessen your dependence on letters of credit. This session is hosted by RIMS Delaware Valley Chapter.

The Board’s GPS for Better Corporate Governance: The Value of Enterprise Risk Management (ERM012)

We rely on our GPS to guide us through a foreign town and provide direction when we are lost. What if you were a board member and felt lost—pressured by legal and governance obligations and forced to make decisions or advise senior management without relevant information. What if you had a GPS to guide you through the maze of risk factors and help you satisfy your fiduciary duties and legal obligations? See how companies have leveraged the power of enterprise risk management (ERM) to help guide boards to meet their accountabilities for better corporate governance.

The Current State of Distracted Driving: Best Practices and Defensibility (RIC012)

Distracted driving has now become part of our national conversation. It affects all organizations, from those with a dispersed workforce driving their own cars to those with extensive fleets. Discover how you can protect your organization—from preventing lawsuits to forming a post-claim defense. Gain a greater appreciation of the significance of distracted driving for your organization and be able to implement or enhance your risk management strategies to address it.

The Future Sustainability of Captives in a Regulatory World? The Challenges Facing the Captive Insurance Industry (IND015)

The captive industry seems to be under more scrutiny than any other insurance segment and more so today than ever. The Organization for Economic Cooperation and Development (OECD) in Paris has characterized captives as a profit-shifting device, tarnishing their true purpose and reputation. The National Association of Insurance Commissioners (NAIC) typically considers some imposition on captive operations. States view captives as potential revenue sources, creating financial hardships, which are made worse by the Internal Revenue Service. Discover how captive industry leaders have formulated strategies to educate regulators to abate these problems and validate the value that captives generate as critical business functions.

The Global Regulatory Environment: An Update on a Changing World (LGL009)

In the wake of the global financial crisis, new laws and regulatory regimes addressing financial services were proposed and implemented around the world. If your company has operations and exposures abroad, the changing nature of global insurance regulation could have implications for your multinational insurance strategies. Explore the emerging trends in local country regulation. Discover: protectionism; enforcement trends; the encroachment of financial regulators into insurance; the implications of organizations being declared systemic risks; the latest activities of the International Association of Insurance Supervisors; and the Federal Insurance Office’s involvement.         

The Institutes ERM Course–Practical Applications (TLT017)

If you have the Associate in Risk Management (ARM™) designation, you may be contemplating adding a "–E" after it by taking The Institutes' new course on enterprise risk management. Learn practical applications of the various concepts covered in the course, from risk governance and strategic risk management to internal control and compliance. Explore the advantages of using various tools described in the course to identify, assess and treat risks.

The Management of Risk Arising Out of Foreign Accidents Litigated in the United States and Abroad (GRM012)

Accidents in foreign countries present you with unusual challenges. Often, litigation is initiated within the U.S. legal system with the expectation of generous recoveries. In addition, local litigation arising out of the same accident may be pursued in the country where it occurred. Finally, in the foreign jurisdiction, criminal investigations and prosecutions against those perceived to be responsible for the accident have become common. You will be called upon to coordinate all of these concurrent proceedings. Using airplane accidents as examples, anticipate how you will respond when presented with a major accident in a foreign country.

The Not-So-Big Easy: The Arduous Journey of Successfully Navigating Nontraditional Workers’ Compensation Claims (CLM023)

Are you the unfortunate owner of a book of nontraditional claims—unions, aging workforce, comorbidities, unsettled Medicare set-asides, runoff claims, bankruptcy and insolvency funds? If so, you know how difficult and time-consuming the management of these claims can be. Join a discussion of real-life situations and practical solutions.

The Risk Manager’s Role in Mitigating Employment Practices Liability Losses (ICM011)

Employment practices liability insurance (EPLI) claims continue to increase in number. Associated losses—for defense, settlements and verdicts—can be exorbitant and potentially damaging to your company’s reputation and bottom line. You implement risk mitigation controls to prevent claims from occurring, but what happens after the claim is made and EPLI is implicated? Your involvement in the postclaim process and understanding of the EPLI policy’s terms and conditions can be crucial in mitigating the overall loss. Better define your role in mitigating EPLI losses and learn strategies that can help you reach favorable claim resolution with your insurer.   

The Solution to Pollution: Managing a Chronic Problem (LGL010)

The environmental wave was supposed to have passed, but environmental claims continue to be asserted. Current claims are more complex and often more expensive to manage. Sediment cleanup, increasingly stringent cleanup standards, fracking and climate change claims are just a few examples. Join an informative discussion of the modern risks you face and the policies that provide coverage for them, including current pollution legal liability policies.

The Strategy Is Set: What Now? (SRM012)

The planning group, usually made up of an executive committee—with or without input from the board of directors or business unit leaders—typically establishes an organization’s objectives and goals over a specific planning period. At times, risk professionals may not be included as significant players in this planning flow. You can, however, become an integral part of the strategy execution process. Is it better to be late to the process than not involved at all? This session is hosted by RIMS Strategic Risk Management Development Council.  

The Top Ten Risks Presented by the Affordable Care Act (CLM024)

Get to know the greatest risks the Affordable Care Act (ACA) poses for your organization. Seek guidance on how to recognize these risks and address them. Analyze real-life situations and go over how you can do an internal risk analysis to ascertain how your organization will fare when ACA is fully implemented. 

Top Trends in International Insurance (GRM011)

As a risk professional of a multinational company, you may face day-to-day challenges due to recent global insurance marketplace changes. Dynamic factors affecting international insurance programs range from an increase in regulations—such as the Foreign Account Tax Compliance Act and Mexican anti-money laundering laws—to tax considerations, from alternative program structures to the changing role of international insurance carriers and brokers. Learn to better manage your international program. Break down the top ten trends in international insurance. Identify the cause, impact and ways to mitigate each trend. 

Transformers: The Evolution of the Risk Professional’s Role in M&A (SRM013)

Risk professionals, transform! Be seen as a deal maker not a naysayer. There is more to mergers and acquisitions (M&A) than bidding for the best returns. Due diligence must be undertaken quickly with limited access to information. With a case study, learn about the risks associated with M&A, the techniques used to identify—and put a value on—key risks and the means by which you can gain an understanding of the key issues that interest senior leaders most. Explore the techniques that enable you to get the key issues on the table quickly.   

Transportation of Dangerous Cargoes through North American Communities: The Often Unknown Hazard (RIC013)

Much of the North American built environment has been developed around major transportation routes, particularly railroads. With substantial increases in the volume of oil and other hazardous materials moving through these communities, the risk exposure has increased correspondingly. Communities are often unaware of this until after shipments have moved through, making it difficult for them to prepare for and develop mitigation strategies. Urban planners, community leaders and risk professionals must reconsider community plans and transportation policies in an effort to protect their communities. Examine the increased risk exposure and recent developments in best practices and response strategies.

Trends and Best Practices in Leave Management and ADAAA Administration (CLM025)

The environment for leave management has become increasingly complex. Myriad regulations—specifically the Family Medical Leave Act (FMLA) and Americans with Disabilities Act Amendments Act (ADAAA)—and employee awareness of their rights leave you trying to not only integrate new rulings into disability and workers’ compensation programs, but also make sure corporate policy and day-to-day interpretations match. Examine the statistics from leading industry surveys and practical paths to compliant, integrated programs.

Understanding Additional Insured Coverage and Contractual Indemnity (ICM012)

You receive a customer’s letter demanding indemnity for injuries to your employee at the customer’s plant, but the customer is responsible for the injuries. The fine print on the purchase order says your company has agreed to indemnify the customer for its sole negligence and name it as an additional insured. Can this really be so? What about workers’ compensation? And the customer’s insurance as a primary policy? Who will pay your retention? Can the customer access your excess policy too? Find the answers to these and other questions. Review the 2013 revisions to the ISO additional insured endorsements. And assemble tips for reviewing and drafting indemnity and insurance provisions.

Want to Know What Risks to Manage in Your Business? Just Follow the Money! (TLT012)

Since risk is like beauty (in the eyes of the beholder) the biggest challenge for any business or organization is identifying their risks. Depending on their goals and objectives, businesses will define risks in different ways. One way to start a criminal investigation is to follow the money. Life insurance companies using forensic accounting have proved this technique very useful for uncovering insurance fraud. Could we use the same technique to predict where the company's risk would be? Will that help us to identify the risk of our inventories losing value, our products polluting the environment, or our sales team involving in illegal activities? This session will show a rational and systematic way to identify risk by following a company’s money flowing down from resources, to activities, and finally to products. We will also look at the risk associated with what the company buys (resources); does (activities), and sells (products).

Watch This: Social Media’s Impact on Claims Strategies (CLM010)

Pervasive Internet usage and social networking have become tools for claims examiners, defense attorneys, private investigators and employers investigating injured employees’ claims. Search engines, social networking sites, video-sharing websites and social messaging platforms provide unprecedented access to personal information that can be useful in investigating claims and combating fraud. While investigators must avoid obtaining information about claims from private or nonpublic pages, much information is considered public. This information may provide details about how an accident happened or present information that contradicts the injured employee’s limitations.         

What Exactly is the Risk? (ERM013)

Risk assessment lies at the heart of every risk management process. The information generated by risk assessment informs or validates the decisions your organization makes. Review a number of common risk assessment techniques. Learn how you can determine which methods are suitable for your organization and integrate them in your risk management framework. And understand how to apply key and common risk assessment methods from examples. This session is hosted by RIMS Enterprise Risk Management Committee.

What Has Your Broker Done for You Lately? Is it Time for an RFP? (RIF008)

A well-qualified insurance broker with direct access to insurance companies and specific experience in your organization’s industry is key to maintaining a comprehensive and cost-effective insurance portfolio. In fact, selecting the right broker can affect your organization’s bottom line. When was the last time you critically examined your broker? Has the relationship gone stale? Perhaps you have a great relationship, but your board mandates regular requests for proposals (RFPs). Explore best practices in evaluating and selecting a broker. Gain advice for each step of the process, from evaluating your current broker to key RFP points, from conducting broker interviews to facilitating a seamless transition.    

What Risk Professionals Need to Know for Setting Customer Satisfaction Expectations (TLT023)

With limited information available on how customers rate their satisfaction with brokers and insurers, how can you identify your provider’s strengths and weaknesses—and those of their competitors—and discuss critical customer issues that impact loyalty and retention? Get a look at specific factors that large commercial insurance customers find most important for satisfaction as revealed by the J.D. Power|RIMS 2014 Large Commercial Insurance Report.

When Bad Stuff Happens: Best Practices for Managing Brand-Killing Claims (CLM026)

Reputational risk is the single greatest concern for hospitality and restaurant risk professionals and senior leaders. And evolving corporate standards and regulations increasingly address corporate preparedness for brand-killing incidents. What steps will ensure your company is prepared? Who should be involved? Learn how to measure the value of reputation and fit brand and reputation risk management within the business strategy. Discover the role of crisis management and related legal considerations. Discuss preloss preparation and postloss response to food safety, cyberbreaches, dram shop claims, supply chain disruptions and regulatory actions. Raise your awareness of potential threats, issues and vulnerabilities and develop a roadmap to successful risk management.         

When Is an Occurrence Not an Occurrence? (ICM013)

In 2006, the Pennsylvania Supreme Court, in Kvaerner Metals v. Commercial Union Insurance Co., joined the majority of jurisdictions that hold damage to the insured’s work or product caused by faulty workmanship not an occurrence under a commercial general liability (CGL) policy. Recently, more courts around the country have expanded the Kvaerner doctrine, ruling damage to third party property caused by negligent design or construction to be not resulting from an occurrence and thus not covered. Once confined to the construction industry, the no occurrence argument has been expanded to other types of claims. What can you do when you can no longer count on a CGL policy to cover third party property damage of even bodily injury? 

Wish They Were Here: Improve Return-to-Work Rates Using Predictive Modeling (CLM027)

What makes one company’s average return-to-work rate twice as fast as that of its competitors? Predictive modeling, once used mainly for early identification of high-impact claims, has been harnessed to identify the differences in claims costs between companies based on industry codes, employee demographics and psycho-social factors. Examine how companies—perhaps your competitors—use predictive modeling to identify return-to-work obstacles, verify the effectiveness of wellness programs and measure the impact of supervisor-employee claims interactions. Join those who are lowering their claims costs and improving productivity. Use predictive modeling to make sure your claims staff focuses on the right factors.         

Work, Pray, Insure Industry Session (IND019)

Do you work with a faith-based organization or other nonprofit as a broker, director or volunteer? Churches, schools, food pantries, counseling centers, sheltered workshops and other nonprofits host all types of events, have large corps of volunteers and often have significant motor vehicle exposures. How does a church protect the volunteers staffing a fundraising event? How have recent changes in the law and court decisions further complicated risk management for these organizations? Explore specific case histories to see how insurance and alternative risk transfer programs can be deployed to meet these unusual needs and protect nonprofit organizations from unnecessary exposures.            

Working Together to Attract Top Talent (TLT026)

The risk and insurance industry faces a major workforce risk. Millennials, the largest and most diverse generation in history, have a misperception about the opportunities in our field, and other industries are attracting that talent instead. Because this age group is so massive, the only way to address this risk is for all organizations to work together. Learn how you can join the effort of dozens of industry organizations and associations that are already collaborating to make sure our industry continues to innovate and thrive by attracting the best and brightest employees.

Workplace Communications: Uniting the Generational Divides (TLT005)

Today’s employee divides are many. Men and women of all ages, cultures, ethnicities, sexual orientations, economic backgrounds and social media fluencies create a dynamic workplace. You must understand each to find a way to unite them all. Gain a better understanding of different generations. Develop a collaborative communication approach to workplace responsibilities. And keep employees engaged to keep your organization moving in the right direction.    

Workplace Violence: It’s About You, Your Management and Your People (RIC015)

Any employer is 18 times more likely to experience workplace violence (WPV) than a fire. Yet, you deploy fire preventions systems, but what for WPV? Are there prevention protocols? Reporting and response procedures? Employee training? WPV is foreseeable; the U.S. Department of Justice reports 2 million instances every year at U.S. employers, a likely underreported number. Discover the standards and law that define an employer’s responsibility to protect and respond to WPV and train employees. Create and deploy a team to command and control policy, prevention, response and recovery.

You’ve Heard of Business, Market and Financial Risk, but Lifestyle Risk? (TLT015)

Different trends—from the obesity epidemic to telecommuting—can increase risk exposure in the workplace. Discover practical solutions for identifying, analyzing and controlling those risks while supporting initiatives that have positive return on investment for your employees and your organization.