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Rising Risk Professionals Track

We’ve created a special track for Rising Risk Professionals (RRPs)!

If you meet at least one of the following criteria:
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1:45 pm - 4:00 pm
Spencer-RIMS Risk Management Challenge Presentations Final Round (IND022)

Witness the next generation of risk management and insurance superstars as they compete in the final round of the Spencer-RIMS Risk Management Challenge. Undergraduate students studying risk management and insurance will present their risk management solutions to The Walt Disney Company’s case study and compete for cash prizes. 

Room: 215-216
Category: Industry (IND)
Level: Foundational

Speakers:
  • Ashley Morris, Member Engagement & Retention Manager, RIMS
2:00 pm - 3:00 pm
Incorporating Risk Considerations into the Capital Budgeting Process (RIF004)

Capital budgeting is the art of allocating scarce capital in order to generate the best returns as defined by your organization’s strategy and mission. Every enterprise unit seeks capital investment for growth with only so much cash to go around. Investments in risk management are often hobbled in this process. Its returns may be limited, difficult to quantify or achieved only over a long period of time. In addition, often left out of the equation are the risks associated with the other investment options. In fact, what may appear to be a no-brainer investment could turn into a disaster without appropriate consideration for its risks. Elevate your role in the process by incorporating risk elements into the capital budgeting plan.

Room: 214
Category: Risk Finance (RIF)
Level: Masters

Learning Objectives:
  • Find ways to embed consideration for risk issues in the capital allocation process.
  • Practice methods to identify and quantify risks to be incorporated into the capital budgeting assessment.
  • Get ready to raise the value of the risk management function and optimize the deployment of capital.
Speakers:
  • Daniel McGarvey, Managing Director, Marsh
  • Kevin Moss, Director of Casualty Insurance and Risk, Michelin North America, Inc.
Millennials Are Changing Your Workforce (TAL004)

As millennials change your workforce, your actions will determine whether they are an organizational risk or asset. What do we know about them? They are dedicated to their careers and individual achievement, but value work-life balance and establish sprawling and diverse social circles. Millennials have an outlook many of us secretly would like to emulate and one your organization needs to foster openly. If you have not yet developed an employee value proposition that recognizes the assets and maximizes the potential of millennials, do so now. Instead of focusing on managing this growing group of talent, address potential risks by retooling your human capital strategy to succeed and grow with this new workforce.

Room: 231-232
Category: Talent Risk (TAL)
Level: Innovative

Learning Objectives:
  • Relate the buying preferences of millennials to your total rewards offering.
  • Ensure your employee value proposition reflects diverse generations in the workforce.
  • Consider approaches for rewarding top talent, including reviewing original and flexible work arrangements.
Speakers:
  • Jessica Ward, Benefits Manager, DSW Designer Shoe Warehouse
  • Lester Morales, Chief Growth Officer, Human Capital Practice, Willis Group
4:00 pm - 5:00 pm
Excellence in Risk Management 12 (SRM007)

See how the scope and mission of risk management continue to change as a result of regulatory, economic and geopolitical trends. Explore the results of the 12th annual RIMS/Marsh Excellence in Risk Management Survey, a compilation of current, key trends in risk management as identified by members of the profession. Join the discussion about the drivers of risk management and their relation to overall business strategy in the twenty-first century. 

Room: 208-210
Category: Strategic Risk Management (SRM)
Level: Innovative

Learning Objectives:
  • Take in the views from the C-suite and advice on key risk management topics.
  • Determine how you will improve the use of analytics.
  • Appreciate the top risk issues and the evolution of strategic thinking in risk management.
Speakers:
  • Carol Fox, Director of Strategic and Enterprise Risk Practice, RIMS
  • Brian Elowe, Managing Director, Global Risk Management, Marsh
  • Julie Pemberton, Director, Enterprise Risk & Ins. Mgmt., Outerwall Inc.
What Has Your Broker Done for You Lately? Is it Time for an RFP? (RIF008)

A well-qualified insurance broker with direct access to insurance companies and specific experience in your organization’s industry is key to maintaining a comprehensive and cost-effective insurance portfolio. In fact, selecting the right broker can affect your organization’s bottom line. When was the last time you critically examined your broker? Has the relationship gone stale? Perhaps you have a great relationship, but your board mandates regular requests for proposals (RFPs). Explore best practices in evaluating and selecting a broker. Gain advice for each step of the process, from evaluating your current broker to key RFP points, from conducting broker interviews to facilitating a seamless transition.    

Room: 228-229
Category: Risk Finance (RIF)
Level: Foundational

Learning Objectives:
  • Define your current broker relationship.
  • Set up the tools for drafting an effective broker RFP and asking critical questions in a broker interview.
  • Weigh the pros and cons of having multiple brokers on your program.
Speakers:
  • Craig Hoffman, Risk Manager, Wakefern Food Corp.
  • Selena Linde, Partner, Perkins Coie LLP
7:30 am - 8:30 am
Student & RRP Breakfast (STUDENT/RRP MEMBERS ONLY) (ASB)

Room:
Category: Networking Event
Level:

9:00 am - 10:00 am
Before You Get Sued: Better Investigation Tactics to Mitigate Legal Risk (RIC001)

Participating in the defense of a lawsuit or regulatory enforcement action is an eventuality for every risk professional. How you handle responses and investigations through the trailing weeks, months or years can make all the difference for a successful defense and your reputation. Which data you collect and how you document it can cause investigations to either fall short or go overboard. Either scenario complicates the defense. Quality and timely risk assessments must be conducted throughout the process for executive and legal team’s strategy decisions. Go beyond the basics of incident investigation to defend your organization’s reputation, mitigate loss and make yourself a trusted advisor.

Room: 225-227
Category: Risk Control (RIC)
Level: Foundational

Learning Objectives:
  • Get a list of critical mistakes to avoid in directing and documenting a high-profile incident investigation.
  • Distinguish the components of a flexible and robust investigation framework relevant to your operation.
  • Develop skills for creating meaningful risk synopses for your executive team and legal counsel.
Speakers:
  • Robert Tompkins, Partner, Holland & Knight LLP
  • Don Gray, Director of QHEST & Risk, Ukpeagvik Inupiat Corporation
Implementing and Sustaining ERM: Applying a Military Mindset for Success (ERM006)

Take a look at a different approach: applying effective management tools used in military operations to plan, implement and sustain an enterprise risk management (ERM) program. Examine ways to monitor multiple simultaneous actions and techniques to reduce the chance that your ERM efforts stall or fail altogether. Review: ERM lines of operation; the mission-essential task list (METL); supporting tasks; status and progress presentation techniques; and determining the ERM “battle rhythm” of your organization. Study real-world examples of introducing, implementing and sustaining an effective ERM program.

Room: 228-229
Category: Enterprise Risk Management (ERM)
Level: Masters

Learning Objectives:
  • Understand the critical actions and dimensions of an ERM program.
  • Apply the military concept of a METL to key outputs and expectations.
  • Gain insight into synchronizing ERM activity cycles and reporting frequency with your operating tempo.
Speakers:
  • William Wiseman, Assistant Vice Chancellor, Enterprise Risk Mgmt, East Carolina University
Understanding Additional Insured Coverage and Contractual Indemnity (ICM012)

You receive a customer’s letter demanding indemnity for injuries to your employee at the customer’s plant, but the customer is responsible for the injuries. The fine print on the purchase order says your company has agreed to indemnify the customer for its sole negligence and name it as an additional insured. Can this really be so? What about workers’ compensation? And the customer’s insurance as a primary policy? Who will pay your retention? Can the customer access your excess policy too? Find the answers to these and other questions. Review the 2013 revisions to the ISO additional insured endorsements. And assemble tips for reviewing and drafting indemnity and insurance provisions.

Room: 217-219
Category: Insurance and Contract Management (ICM)
Level: Innovative

Learning Objectives:
  • Appreciate the interplay between additional insured coverage and contractual indemnity.
  • Decide what to include—and what to avoid—when drafting and reviewing insurance and indemnity clauses.
  • Apply the lessons of a mock indemnity and additional insured claim to your organization’s needs.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Tabitha Prestler, Director of Risk Finance & Insurance, Wilbur-Ellis Company
9:00 am - 11:00 am
Aviation Industry Session (IND001)

Address your risk and insurance challenges as part of an exciting, interactive panel discussion. Explore risk management related to airport operations, security concerns and the application of enterprise risk management and safety management systems. Explore the risks you and your colleagues currently face and what is being done to mitigate them.

Room: 335-336
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Anticipate emerging risks brought about by new technology.
  • Stay up-to-date with the state of the aviation insurance market.
  • Make a plan to improve your risk profile with effective, peer-tested methods.
Speakers:
  • Iftikhar Ahmad, Director of Aviation, Louis Armstrong International Airport
  • Tim Bonnell, Senior Vice President, Director of Aviation, IMA Corp
  • Paul Leonard, Chief Executive Officer, Charles Taylor Adjusting (Aviation USA)
Basic Finance Skills: No MBA Required (RIF001)

Practical risk management applications require many skills, especially in finance. Learn how finance can be used to form decisions based on objective data and measure your successes. Speak the language of finance to improve communications with C-suite leaders. Follow a case study that examines how to quantify the decision-making process. Study net present value (NPV) program cash flow comparisons, discounting on liability accruals, budgeting and NPV cost benefit analysis on safety initiatives.   

Room: 244
Category: Risk Finance (RIF)
Level: Foundational

Learning Objectives:
  • Be familiar with basic finance skills: present value, future value, discount rates and time value of money.
  • Quantify the decision-making process.
  • Add practical risk management applications to your repertoire.
Speakers:
  • Sandra Little, CRM, ARM, CPCU, MBA, Manager, Enterprise Risk, Bar-S Foods Co.
  • Marcia Linton, Senior Vice President, National Analytics Practice Leader, Wells Fargo Insurance Services
  • Jerry Stevens, Professor of Finance, University of Richmond
Casino Industry Session (IND002)

The casino business is growing at a rapid pace, not only in the United States but globally as well. With new growth, comes new risks and exposures. Explore those new risks and get a global perspective on solutions and alternatives. With a panel of experts, examine online gaming, terrorism coverage, counterfeit casino chips, skilled labor shortages and new foreign casino regulations. Find answers and thought-provoking risk management solutions to apply to the domestic and global gaming industry.

Room: 243
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Expand your understanding of global casino risks.
  • Build your solution skill set to address casino risks.
  • Be aware of new regulations and governance for risk management in gaming.
Speakers:
  • James Cunningham, VP, Enterprise Risk Management, Pinnacle Entertainment, Inc.
  • Brad Darr, Senior Managing Director, Beecher Carlson
  • Gert Cruywagen, Director of Risk, Tsogo Sun Group
Financial Services Industry Session (IND005)

Can you bank on your insurance? Hear from a panel of experts about the latest market trends in the financial services industry, including cyberrisk, professional liability and investment banking coverage. Walk through the top ten claims problems that financial services institutions currently face. Discover the best practices for presenting your institution’s insurance claims. Share in the experiences of your peers and get valuable tips for maximizing your insurance recoveries.

Room: 333-334
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Recognize the trends in the insurance market for the financial services industry.
  • Acquire practical risk management skills tailored to your industry.
  • Assemble tips for assessing and handling your insurance claims.
Speakers:
  • David Goodwin, Partner, Covington & Burling LLP
  • Tracy Jurusik, Senior Vice President, FINEX North America, Willis
  • Barbara Miller, Claims Manager, Well Fargo & Company
  • Jacqueline Olson, Risk & Insurance Management Principal, Wells Fargo
Higher Education Industry Session: New Focus on Traumatic Brain Injuries in Athletic Programs (IND007)

The management of a student athlete’s health after a traumatic brain injury (TBI)—on a lifelong basis—has come under increased scrutiny from a wide variety of affected parties. Sports medical professionals and risk managers should work in tandem to effectively manage the risk of injury to athletes and reduce the impact on an institution in the event of an injury. These professionals must understand the nature of TBI, the risk of TBI and best practice protocols and policy that should be in place to manage the related risk and legal exposure. Hear a panel of medical, legal and risk professionals discuss these key issues and answer your questions.

Room: 242
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Consider the nature of TBI and the risk potential.
  • Survey the legal landscape surrounding TBIs.
  • Gain methods to improve the management and mitigation of TBIs in your athletic programs.
Speakers:
  • Joyce Fred, Professor, Tulane University
  • Gregory Stewart, Co-director of the Tulane Sports Medicine Program, Associate Professor, Tulane University
  • Tory Lindley, Assoc. Athletic Director/Athletic Training Services, Northwestern University
Real Estate Industry Session (IND010)

Find out what drives your real estate peers’ concerns and curiosities. Join the discussion and get involved. See how you can continue the learning experience by forming real estate risk professionals networking groups in your city or state. 

Room: 240-241
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Network with your real estate peers.
  • Share and receive insight into others’ best practices.
  • Keep up with the latest industry hot topics.
Speakers:
  • Tony Tatum, Attorney, King & Spalding
  • Alice Edwards, Managing Director, PricewaterhouseCoopers LLP
  • Gregory Woodman, Risk Manager, iStar Financial Inc.
  • Lori Agee, AVP, Risk Management, Duke Realty Corporation
Retail Industry Session: The Risks Brands Constantly Face (IND017)

The retail industry is bombarded with changing and complex risks requiring real-time decisions. You perpetually manage data breach, margins, supply chain, workforce, fraud, the Occupational Safety and Health Administration (OSHA), food safety and claims frequency issues. Atop this is the potential for overnight social media backlash striking at your company’s brand and valuation. As a part of the retail industry, make sure you are using industry best practices to incorporate strategies that identify, mitigate and manage these risks to reduce your company’s total cost of risk, protect its brand and increase employee productivity.       

Room: 245
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Be familiar with the state of risk and key issues in the retail market.
  • Incorporate suggestions for risk management programs, safety standards and government regulations.
  • Find new ways to evaluate exposures, analyze changes in risks and assess your retail risk profile.
Speakers:
  • Laura Woop, Director, Risk Management and Credit Services, Tiffany & Co.
  • George Faigen, Partner, Oliver Wyman
  • Julie Layton, Vice President, Risk Management, Kohl's Department Stores, Inc.
  • Joseph Lee, Senior Vice President, CS STARS LLC
  • Mac Nadel, Retail/Wholesale, F&B Industry Practice Leader, Marsh
The Future Sustainability of Captives in a Regulatory World? The Challenges Facing the Captive Insurance Industry (IND015)

The captive industry seems to be under more scrutiny than any other insurance segment and more so today than ever. The Organization for Economic Cooperation and Development (OECD) in Paris has characterized captives as a profit-shifting device, tarnishing their true purpose and reputation. The National Association of Insurance Commissioners (NAIC) typically considers some imposition on captive operations. States view captives as potential revenue sources, creating financial hardships, which are made worse by the Internal Revenue Service. Discover how captive industry leaders have formulated strategies to educate regulators to abate these problems and validate the value that captives generate as critical business functions.

Room: 238-239
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Dissect the OECD’s criticism of captives and learn to document transfer pricing to neutralize that argument.
  • Translate how the NAIC operates into ways to prevent unnecessary regulation of captives.
  • Stay up-to-date with hot topics for tax authorities and operating efficiencies for your captive.
Speakers:
  • Ward Ching
  • Dennis Harwick, President, Captive Insurance Companies Association
  • Robert Myers, Partner, Morris, Manning & Martin, LLP
  • Thomas Jones, Partner, McDermott Will & Emery LLP
10:15 am - 11:15 am
Faces in the Crowd: Meeting the Needs of an Increasingly Diverse Workforce (TAL001)

Workforce diversity has an impact on the way your organization conducts business: Each individual is a valued asset who contributes uniquely to products and services. Understand the shifts in demographics, anticipate what the workforce will look like in the future and help your organization adjust its workforce strategies accordingly. The composition of the workforce affects hiring, training, retention strategies, communications, compensation and benefits and the use of technology. This, in turn, affects how your organization can maximize the value of the labor pool. Discover employer strategies for managing differences and their impact on workers’ compensation and disability.

Room: 235-236
Category: Talent Risk (TAL)
Level: Visionary

Learning Objectives:
  • Appreciate the diversity and composition of your workforce today.
  • Recognize the impact of diversity on workplace strategies.
  • Plan to incorporate methods for capitalizing on diversity to improve productivity at your organization.
Speakers:
  • Ericka DeBruce, Global Diversity and Inclusion Manager, International Paper
  • Kathryn Tazic, Senior Vice President, Sedgwick Claims Management Services, Inc.
Risk and Stories: Interactive and Creative Ways to Engage Staff and Executives (ERM010)

Risk management is sometimes perceived as a perfunctory, compliance-driven activity. As a result, many in your organization fail to visualize and appreciate the full value and benefits of implementing effective enterprise risk management (ERM). Change the way you portray risk management’s importance to stakeholders—with risk “edutainment.” See how passionate storytelling can create an unforgettable image of using risk management as a daily decision-making tool. Stories are the creative conversation of life, creating powerful, clear and more meaningful experiences. 

Room: 215-216
Category: Enterprise Risk Management (ERM)
Level: Innovative

Learning Objectives:
  • Evaluate storytelling as a risk communication tool to assist you in effectively embedding risk culture.
  • Explore creative ways to engage staff and executives.
  • View how “edutainment” helps stakeholders visualize the benefits of ERM and deliver corporate objectives.
Speakers:
  • Adewale Akinwale,, Head, Enterprise Risk Management, Nigerian Aviation Handling Co Plc
  • Joachim Adenusi, Executive Director, IRMS Ltd (UK)
Ten Strategic Questions That Identify Uncertainties and Untapped Opportunities in Your Company’s Strategic Plan (SRM001)

Take a practical approach to integrating enterprise risk management in the planning process by identifying and addressing strategic risks. Find the answers to key strategic risk questions through practical examples and a challenging yet collaborative discussion with business leaders.

Room: 224
Category: Strategic Risk Management (SRM)
Level: Foundational

Learning Objectives:
  • Adopt an effective process for connecting strategic risk management to your company’s planning process.
  • Assemble powerful questions to ask during strategic business reviews to get the full value of your strategy.
  • Build and include in the process risk scenarios of potential significant loss to shareholder value.
Speakers:
  • Arya Yarpezeshkan, Group Chief Risk Officer, Navigators Group, Inc.
11:30 am - 12:30 pm
Emergency Response Planning: How to Protect Your Business from a Natural Disaster (RIC005)

Two of the costliest hurricanes in U.S. history occurred in the past decade: Hurricane Katrina, 2005, and Sandy, 2012. Lack of preparedness contributed to the historic flooding and devastation. Following natural disasters, your concerns naturally increase. Are my organization’s assets susceptible to a natural disaster? Would my facility be forced to shut down? For how long? Taking precautions before a disaster is the best way to minimize risk and recover faster. Understand your risks and make sure proper engineering methods are in place. Continuously updated, detailed knowledge allows you to create and manage an emergency response plan that improves your organization’s preparedness for the next flood emergency.

Room: 225-227
Category: Risk Control (RIC)
Level: Foundational

Learning Objectives:
  • Compile the critical elements to create a flood emergency response plan.
  • Prepare to evaluate your facilities’ flood exposure and aggregated loss estimates.
  • Compare temporary flood protection devices and fixes that could provide extra protection for your facility.
Speakers:
  • Tom Chan, CEO, Global Risk Miyamoto
  • Greg Bates, Managing Consultant, Global Risk Consultants (GRC)
Pandemic! Crisis Management and Insurance Recovery for Disease-Related Losses (CLM017)

The recent Ebola epidemic is only the latest wake-up call. Increasingly, businesses and institutions are exposed to substantial losses due to epidemic- and pandemic-related stoppages. From the outbreak of Legionnaire’s Disease that closed the Bellevue-Stratford Hilton in Philadelphia decades ago, to more recent outbreaks of SARS, Avian Flu, H1N1 and now Ebola. Hotels, educational institutions, restaurants, banks, hospitals and clinics face crippling and potentially life-threatening risks from disease-related events. Explore contingency planning and crisis management tools for when the worst happens. Investigate insurance recovery options under business interruption, supply chain, general liability and workers’ compensation policies.

Room: 214
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Study the scope and nature of business risks associated with pandemic outbreaks.
  • Adopt the essential elements of crisis management and contingency planning.
  • Prepare for insurance issues and recovery options for supply chain, business interruption and liability risks.
Speakers:
  • Stan Williams, Risk Manager, Equity Lifestyle Properties
  • David Klein, Partner, Orrick, Herrington & Sutcliffe LLP
Risk Performance That Makes a Difference (RIC010)

When the question of risk management’s value comes up, the C-suite and business unit managers often press for better answers. Total cost of risk (TCOR) is a common and usually well-received measure, but you need more ways to prove your value to gain management and board commitment for greater investment. Learn to measure the impact that risk management has on corporate success. See how collaboration can influence decision makers to drive your risk management strategy. Go beyond TCOR and exploit risk for gain. Explore various ways successful risk professionals tell their stories to gain deeper commitment to their strategies.

Room: 217-219
Category: Risk Control (RIC)
Level: Masters

Learning Objectives:
  • Review the traditional risk management function within an organization.
  • Consider ways risk management can be elevated within your organization.
  • Compare your peers’ success in communicating effectively with top executives and the board.
Speakers:
  • David North, President & CEO, Sedgwick, Inc.
  • Paul Beattie, Director Risk Management, Whataburger, Inc.
  • David Cammarata, Assistant Treasurer - Risk Management & Insurance, Verizon Communications
  • Tim East, Director, Risk Management, The Walt Disney Company
2:00 pm - 3:00 pm
Transformers: The Evolution of the Risk Professional’s Role in M&A (SRM013)

Risk professionals, transform! Be seen as a deal maker not a naysayer. There is more to mergers and acquisitions (M&A) than bidding for the best returns. Due diligence must be undertaken quickly with limited access to information. With a case study, learn about the risks associated with M&A, the techniques used to identify—and put a value on—key risks and the means by which you can gain an understanding of the key issues that interest senior leaders most. Explore the techniques that enable you to get the key issues on the table quickly.   

Room: 225-227
Category: Strategic Risk Management (SRM)
Level: Masters

Learning Objectives:
  • Be aware of the risks associated with M&A and the techniques used to put a value on them.
  • Develop techniques to quickly deliver information to C-suite leaders to inform their decisions.
  • Acquire the skills needed to make deals happen efficiently and profitably.
Speakers:
  • Thomas Kim, Risk Manager, KKR Capstone
  • Rich Colton, Private Equity Practice Leader, Wells Fargo Insurance Services USA, Inc.
When Is an Occurrence Not an Occurrence? (ICM013)

In 2006, the Pennsylvania Supreme Court, in Kvaerner Metals v. Commercial Union Insurance Co., joined the majority of jurisdictions that hold damage to the insured’s work or product caused by faulty workmanship not an occurrence under a commercial general liability (CGL) policy. Recently, more courts around the country have expanded the Kvaerner doctrine, ruling damage to third party property caused by negligent design or construction to be not resulting from an occurrence and thus not covered. Once confined to the construction industry, the no occurrence argument has been expanded to other types of claims. What can you do when you can no longer count on a CGL policy to cover third party property damage of even bodily injury? 

Room: 215-216
Category: Insurance and Contract Management (ICM)
Level: Masters

Learning Objectives:
  • See how insurers’ coverage positions can affect your business.
  • Find hope in the growing body of case law and legislative efforts to restore coverage.
  • Determine if amendments to your traditional CGL policies can restore coverage.
Speakers:
  • Joann Lytle, Partner, McCarter & English, LLP
  • Paul Ferrero, Risk Manager, Arkema Inc.
2:00 pm - 4:00 pm
Entertainment Industry Session (IND011)

Entertainment exposures whether film, amusement parks, sporting events or large venues require different approach in risk management. This session will provide insight behind the show curtain as how to manage entertainment risk, underwriting, claims, risk control, crowd control, terrorism and entertainer safety, some of the topics the panel will explore. Come be educated and entertained.

Room: 242
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Identify emerging risks in the entertainment industry and provide insight into the underwriting process for entertainment risks.
  • A deep dive into the risk control tools that are used for events and larger venues.
  • Expand your understanding of what goes into a major entertainment event or venue.
Speakers:
  • Paul Holehouse, Director Entertainment Risk Control, Aon/Albert G. Ruben Insurance Services, Inc.
  • Dave Sandler, EVP, Head of Corporate Accounts Casualty, AIG
  • Lance Ewing, Vice President, AIG
  • Tim East, Director, Risk Management, The Walt Disney Company
Restaurant Industry Session (IND012)

The restaurant industry is evolving to keep pace with today’s economy and address federal legislation, increased volatility and operations that focus on labor and food cost. Where is risk management, claims management and risk control in this picture? Join risk professionals from leading restaurant companies, both national and regional, to explore strategic risk management and the challenges the restaurant industry faces today. Be among the first to examine the annual claims benchmarking results. Participate in the survey in advance and receive a confidential report that compares your company's results to your segment and the industry. Whether you are a new or experienced risk professional, take this opportunity to network and discuss problems specific to your industry.

Room: 240-241
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Apply the knowledge of a New Orleans restaurant owner and his experiences with today’s business risks.
  • Compare your claims with others in same restaurant segment.
  • Network with industry peers.
Speakers:
  • Ralph Brennan, President, The Ralph Brennan Restaurant Group, Inc.
  • Charlotte Peedin, Director, Risk Management, Golden Corral Corporation
  • Al Rhodes, President & Senior Actuary, SIGMA Actuarial Consulting Group, Inc.
9:00 am - 10:00 am
Engaging Your Company in Risk Management and Safety (TAL002)

What are the best ways to engage and motivate teams and partners both within and outside of the risk management field? How can you influence stakeholders to live in a risk-aware culture? In order to integrate risk management into the priorities of profitability and productivity, you must appeal to your audience while remaining professional and focused. Try new communication strategies to effectively deliver your message. Learn how to expand the horizon, break open new doors and engage managers and line employees with the benefits that a risk-adverse culture can provide. See how effective storytelling and other influential tactics have helped other risk professionals appeal to a range of workplace audiences. This session is hosted by RIMS Oregon Chapter.

Room: 204-205
Category: Talent Risk (TAL)
Level: Innovative

Learning Objectives:
  • Find ways to integrate storytelling into the workplace so you can appeal to a wide range of audiences.
  • Apply examples of how effective communication helped a start-up grow into a Fortune 200 corporation.
  • Focus on making risk management appeal so others integrate a risk-adverse culture into their environment.
Speakers:
  • Eva LaBonte, Workers' Compensation Program Manager, Nike, Inc.
  • Jackie Kamstra, Global Environment, Health and Safety, Nike, Inc.
Long or Short: Supply Chain Risks Need to Be Understood (CLM013)

Whether you operate a local bakery or a sophisticated manufacturing operation, the global economy applies increasing pressure on your supply chain. From offshore suppliers to diversified domestic production plants to international customers, the landscape of insurable exposures to products coming into and out of your facility continues to change. How is your supply chain changing? Why it is changing? What risks does it face? Get the answers before you attempt to mitigate, transfer or assume the risk.           

Room: 240-241
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Recognize the top three risks to your supply chain.
  • Be aware of available options to manage potential supply chain claims.
  • Take away a toolbox of solutions that you can adapt to your company and supply chain.
Speakers:
  • Nigel Henley, Executive Director, Ernst & Young
  • Bradley Dunderman, Director, Global Insurance, Motorola Solutions, Inc.
9:00 am - 11:00 am
Food Processing and Consumer Beverages Industry Session (IND006)

Be a part of a roundtable debate on current issues related to food processing and consumer beverages. Examine: insurance programs; broker services and fees; safety program benchmarking; workers’ compensation; loss prevention; and food safety. Take the opportunity to network with new industry contacts. This session is for those companies involved in food processing and distribution and beverage companies involved in soft drinks, wines, beer, distilled spirits, bottled water, juices, tea and coffee. The session is closed to insurance brokers and insurance companies.

Room: 245
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Benchmark risk management best practices from food processing and consumer beverage companies.
  • Use the insight of fellow risk professionals to assist with your current challenges.
  • Network with risk management peers from your own industry.
Speakers:
  • John Murphy, Vice President Risk & Benefits, Golden State Foods
  • Roseanne Parans, Senior Director, Global Risk & Insurance, Cott Corporation
The Healthcare Senior Risk Professional’s Guide to Survival Industry Session (IND016)

Every health care chief risk officer expresses concern over three issues: mergers and acquisitions (M&As), litigation and acquiring physician practices. First, consider the $52.9 billion in health care M&As in the last quarter of 2013. This should have you asking: What does this mean for the health care clinically integrated system and how is M&A exposure rolled into my organization? Then, determine if recent class action suits jeopardize your organization’s integrity and when you should notify senior management about litigation. Finally, see whether relationships from physician practices acquisitions provide better access to care and increased revenue but also more regulatory exposures. Address these issues to help your organization rest easy.

Room: 238-239
Category: Industry (IND)
Level: Foundational

Learning Objectives:
  • Plan how you will address risk transfer issues and cultural integration as a result of M&As.
  • Establish your approach to preparing a claim for a loss that could affect your whole organization.
  • Adopt best practices for accessing new partners in physician practices and managing their risks.
Speakers:
  • Beth Diamond, Global Claims Team Leader, Technology, Media and Privacy, Beazley Group
  • Dianne Salter, SVP, Insurance, Corporate & Insurance Sevrices
  • Sheila Hagg-Rickert, SVP and Healthcare Practice Leader- Western Region, Willis
  • Bonnita Boone, Senior Vice President, Marsh
10:15 am - 11:15 am
#saywhat? Liability Exposure for Tweets, Posts and Other Social Media Communications (LGL001)

Can your organization be sued by a competitor for a disparaging blog post? Did your organization’s tweet misrepresent a product or service? Few people in your organization likely understand the potential liability exposure that flows from public statements made on social media outlets such as blogs, Twitter accounts and Facebook pages. Explore the potential liability exposure your organization faces by using social media and the insurance available to protect against these risks.          

Room: 225-227
Category: Legal and Regulatory (LGL)
Level: Innovative

Learning Objectives:
  • Recognize key liability exposures stemming from your organization’s use of social media.
  • Decipher media activities liability coverage.
  • Assemble best practices for marketing with social media.
Speakers:
  • Renee Crow, Vice President, Risk Management, Kimpton Hotel & Restaurant Group, LLC
  • Darren Teshima, Partner, Orrick, Herrington & Sutcliffe LLP
BCP: The Company’s Undercover Sherlock Holmes (ERM002)

You know that business continuity planning (BCP) can help your company recover after a crisis, but are you looking close enough through the magnifying glass? According to Sherlock Holmes, “[t]he world is full of obvious things which nobody by any chance ever observes.” Find the overlooked benefits to the BCP process, such as business architecture and the gap report. Review case studies of how the BCP process helps businesses uncover hidden vulnerabilities and create more aware and resilient organizations.    

Room: 231-232
Category: Enterprise Risk Management (ERM)
Level: Innovative

Learning Objectives:
  • Strengthen your understanding of the basics of BCP.
  • Determine how you can implement business architecture to handle change management.
  • Leverage the value of a gap report with effective utilization.
Speakers:
  • Richard Meehan, North American Treasurer, MMS USA Holdings Inc.
  • Michelle Cross, SVP, Business Continuity Practice Leader, Wells Fargo Insurance
Emerging Risks: You Can’t Manage What You Don’t Understand (SRM006)

One of the bigger challenges for risk leaders is getting ahead of poorly understood or completely unforeseen risks. CEOs want to know the unanticipated event that will strike at stakeholder expectations and value. See how you can get a handle on these and related concerns. Examine best practices in identifying and managing emerging risks and fill in this typically significant gap in your company’s risk profile.      

Room: 217-219
Category: Strategic Risk Management (SRM)
Level: Innovative

Learning Objectives:
  • Distinguish emerging risks and understand why they may be the biggest value destroyers of all.
  • Adapt methods, techniques and best practices for identifying and managing emerging risks.
  • Assess stakeholder management as the most critical component of a successful emerging risk strategy.
Speakers:
  • James Ryan, EVP, Casualty Operations, Sedgwick Claims Management Serices
  • Kathy Schroeder, Sr. Director, Global Risk Management, Office Depot, Inc.
11:30 am - 11:55 am
NextGen Update: The Future of Social Media and Alternative Investigations (TLT027)

Investigations have evolved rapidly in our contemporary, tech-centric industry and will evolve more. Examines the future of investigations in the age of social media, mobile technology and changing privacy norms. The rapid emergence of trackable and wearable technology poses both investigative and legal opportunities, as well as challenges. Importantly, the ever-widening "gray" area emerging in the gap between advances in technology and legal precedent raises persistent and ever-changing ethical questions. We are already living in a world in which much of the surveillance is done not by investigators, but by the subjects themselves. We are preparing for a world in which the voluminous amount of information floating in the digital sphere is combined, analyzed, tracked and preserved in a way that fully represents a subjects actual activities.

Room: RIMS Hub (Exhibit Hall)
Category: Thought Leader Theater (TLT)
Level:

Speakers:
  • Garrett McGinn, Director, Intelligence Division, DigiStream Investigations
11:30 am - 12:30 pm
Achieving Results Through Strategic ERM Maturity (SRM002)

Learn how global companies have achieved strategic ERM maturity by discussing the challenges and lessons of moving from the early stages of ERM to maturity where risk is thoroughly examined, quantified, reported, and discussed.  Attendees will learn how strategic decisions are optimized when combined with disciplined risk analysis and how significant value is imparted to the organization. The risk director from TSOGO Sun, a gaming, entertainment, restaurant and hospitality firm based in South Africa, will present how their company has evolved to ERM maturity in one of the most competitive industries in the world.  This session will also include a review of actual cases from a just published, extensive book on ERM entitled Implementing Enterprise Risk Management: Case Studies and Best Practices.

Room: 222
Category: Strategic Risk Management (SRM)
Level: Masters

Learning Objectives:
  • View the approaches and methods used along a successful strategic ERM journey.
  • Consider the key tactics to exploit and pitfalls to avoid as you craft and drive your own strategy.
  • Use multiple case studies to visualize variations in these tactics and challenges.
Speakers:
  • Chris Mandel, SVP, Strategic Solutions, Sedgwick
  • Betty Simkins, Professor of Finance and Williams Companies Chair, Oklahoma State University
  • Gert Cruywagen, Director of Risk, Tsogo Sun Group
Political Risk and Global Terrorism: Protecting Global Assets in an Ever-Changing Environment (GRM009)

Just as the world becomes a riskier place in which to do business, more companies are expanding internationally. Political risk is as weighty an issue as ever. Understand why you must protect your operations on a global basis from expropriation, forced divestiture, war, terrorism, strikes and forced abandonment. Collect recommendations for establishing coverage and coordinating benefits with other coverages—such as stock throughput, trade credit and terrorism pools. Define your role in protecting global assets. This session is hosted by RIMS International Committee.

Room: International Lounge, Lobby A
Category: Global Risk Management (GRM)
Level: Innovative

Learning Objectives:
  • Grasp a firm understanding of the perils covered by political risk insurance.
  • Acquire the skills to structure a functional political risk program for your multinational company.
  • Compare and contrast coverage options in a political risk program.
Speakers:
  • Ben Martin, Executive Director, Willis Financial Solutions
  • John Lavelle, Head of Political Risk and Credit Risk, Willis Financial Solutions
  • Geoff Harrold, Insurance Director, Gavilon LLC
Selling Risk Management: Quantification Techniques to Support Risk Decisions (RIF007)

A risk-based decision needs to be made, so a model needs be built. You weigh the available options and build a mental model around the risk under consideration. Now take that implicit mental model and transform it into an explicit quantification tool. Learn to mine for data to support decisions. Build a quantification tool to assess risks. Evaluate the value of insurance options and use this information to build a supportable case for decisions. Then tackle the challenge of educating senior executives on your reasoning. Take the next step. Apply techniques to sell your risk management skills for supporting actions such as assessing capital expenditures and consolidating or diversifying the supply chain within your organization.          

Room: 217-219
Category: Risk Finance (RIF)
Level: Masters

Learning Objectives:
  • Anticipate the potential pitfalls of unsupported decisions, benchmarking and complacency.
  • Realize the benefits of utilizing analytics when making risk and insurance decisions.
  • Prepare to sell your risk management capabilities beyond insurance decisions within your organization.
Speakers:
  • Christopher Bohn, Directory and Actuary, Aon Risk Solutions
  • Jeff Williams, Director, Risk Management & Loss Prevention, Eli Lilly and Company
2:00 pm - 3:00 pm
Continuity Risk Management: What Every Risk Professional Should Know (ERM003)

View business continuity management in the context of broader enterprise risk management. As disparate disciplines of risk management converge and compete for resources and funding, it is more important than ever that you fully understand the principles and best practices needed to protect your organization from catastrophic loss. Learn to apply continuity risk management to vendor, insurance and lending risk assessments. Figure out how to logically and effectively put together the pieces of business continuity management for your organization.       

Room: 217-219
Category: Enterprise Risk Management (ERM)
Level: Foundational

Learning Objectives:
  • Devise a framework for organizing multiple disciplines of risk management.
  • Incorporate executive-level guidance to align continuity risk management programs to business objectives.
  • Create a plan to communicate business continuity management’s tactical and strategic value.
Speakers:
  • David Nolan, Chief Executive Officer, Fusion Risk Management
  • Patty Grass, Sr. Manager Corporate Insurance, GATX Corporation
Product Recall Claims: Are You Covered? (CLM018)

In the wake of media attention surrounding product recalls for pet food, nuts, spinach, tomatoes and meats, many companies are looking for ways to protect themselves against the related risks. Dissect the product recall claims experience: roles and responsibilities (particularly with foreign products); new and untested product recall and contamination insurance policies; quantification of loss; and coverage under all-risk policies despite contamination and governmental authority exclusions. Learn from case studies of recent product recall claims to identify issues before they become major problems.

Room: 207
Category: Claims Management (CLM)
Level: Innovative

Learning Objectives:
  • Decipher relevant insurance policy provisions for product recalls, including recent policy revisions.
  • Be prepared to develop a good paper trail when presenting claims under various insurance coverages.
  • Know the pitfalls you must address when navigating through product recall claims.
Speakers:
  • Edward Joyce, Partner, Jones Day
  • Elisabeth Eckles, Director, Global Claims, The Coca-Cola Company