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Webmasters' Users Group - WUG



  • Training Tools
    • Webmaster's Telephone Office Hours
      • June 13 @ 3pm ET
      • July 11 @ 3pm ET
      • August 8 @3pm ET
    • "Managing Your RIMS Chapter Website" webmasters' teleconference seminar archive Listen to the session and review the recorded screen share
      (Please make sure to launch both the audio presentation and the screen share at the same time.  The audio and video for this seminar were recorded separately but will sync up if you launch them together.) 
    • See also the Website User Guide and the Parking Lot Q&A.
  • Webmasters Community
    • Network with other webmasters in the exclusive WUG eGroup
    • To Join:
      • Login at
      • Click on Membership->Member connections->RIMS Community
      • Once at the RIMS Community page, click on Communities ->View communities->Join communities->
      • Enter WUG in the search box-> Click on the Webmasters’ Users Group-> Click on Join Community
  • Reporting a problem
    • To report a chapter related problem to RIMS, please follow the steps below.  Not following the troubleshooting process below may cause a delay in response.
    • Report your problems via email at
    • In your email include the following:
      • Subject: Website Problem - Chapter name or Technical Problem – Chapter Name
      • Email body: A brief description of the problem, browser used and any troubleshooting steps already taken.
      • Attachments: A screen shot of the error messaged received.
    • Chapter website problems are typically report to our website vendor Higher Logic.  Response time may vary but typically can take between 1-3 business days.


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