A STEP-BY-STEP GUIDE FOR BUSINESS LEADERS
DO YOU WANT TO
WITHOUT MORE SALES?
If so, deploying effective operational policies and procedures that avoid known and unknown business risk is critical; otherwise, you can devastate your bottom line.
Enterprise Risk Management for Dummies - 2nd Edition!
Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Analysis, 3rd ed., with CD and Wall-Size RCA Map
by ABS Consulting
Financial, risk, and reliability engineers refer to this all-in one package of book, CD, and root cause analysis (RCA) map as “in a league of its own, the best resource on the subject.” It offers the unique breadth, depth, and practicality that can only come from six authors with 125+ years of combined international RCA consulting experience in a wide range of industries.. It presents a field-tested system for investigating, categorizing, reporting and trending, and ultimately eliminating the root causes of incidents with quality, reliability, environmental, health, safety, and production-process impacts—and their attendant risks.
The total package includes:
• 300-page Handbook focusing on rigorous application of structured techniques for both apparent cause analyses and root cause analyses. It includes step-by-step instructions, checklists, and forms for performing an analysis and enables users to effectively incorporate the methodology and apply it to a variety of situations. There are numerous incident, facility and industry-specific examples and over 120 figures and tables.
• CD Toolkit including examples of cause and effect Trees and a sample template; examples of cause and effect Timelines and a sample template; toolkits for Investigating, Data Gathering, Data Analysis, etc.; plentiful forms and checklists; field-tested toolkit that ABS Consulting uses in its projects that you can adapt for your own RCA/incident investigation program; and a resource list of recommended books, websites, organizations, etc.
• Root Cause Map (full color wall chart 17” x 22”)—a powerful tool for staff to use in identifying and coding root causes.
• Licensed access to ABS Consulting website to help you stay current with an abundant collection of articles, up to date examples, charts, forms, etc.
Root Cause Analysis Handbook is widely used in corporate training programs and college courses all over the world. If you’re responsible for risk and reliability engineering or management, you’ll want this comprehensive and practical resource at your fingertips. For more information https://www.rothstein.com/data/nr388.htm
This 216-page PDF report highlights compensation rates for risk professionals in 11 different positions from CRO to Risk Analyst for the US and Canada. Conducted by RIMS and enetrix (a division of Gallup, Inc.), these results reflect responses from 2,250 individuals in 1,560 organizations in the US and 218+ in Canada. Data are filtered by geographic location (region, state/province, metropolitan area), type of ownership or tax-status of the organization, size of organization based on revenue, level of education and supervisory responsibility.
At last! THE book on crisis communication that outlines how to manage the high-stakes risks of words and actions, especially during the first critical hours of a corporate crisis.
Jim Lukaszewski, an industry-leading global grand master who helped shape the modern discipline of crisis communication, distills a career’s worth of wisdom and current insights into 10 chapters of field-tested how-tos. Delivered in his straight-talking style backed with compelling case studies, Lukaszewski is your guide to preparing for a crisis and the inevitable visibility that results. He teaches you:
• How crises create victims – and introduces a concept rarely dealt with in crisis communication and operational response planning: managing the victim dimension of crisis;
• To avoid the toxicity of silence;
• To drive attorneys to settle instead of litigate;
• To overcome the abusive, intrusive and coercive behavior of bloviators, bellyachers, back-bench bitchers, the media, activists and critics!
James E. Lukaszewski (Loo-ka-SHEV-skee), ABC, APR, Fellow PRSA, was named among the 100 Top Thought Leaders of 2013 by Trust Across America, is profiled in Living Legends of American Public Relations, and is listed in Corporate Legal Times as one of “28 Experts to Call When All Hell Breaks Loose.” For more information http://www.rothstein.com/blog/new-book-lukaszewski-on-crisis-communication-what-your-ceo-needs-to-know-about-reputation-risks-and-crisis-management-by-jim-lukaszewski-3/
If your company’s risk analysis and business continuity plan are inadequate, get up to speed fast with this customizable, easy-to-use template package.
Douglas M. Henderson presents a complete process for establishing an ongoing Business Continuity Management System and developing a comprehensive BC Plan — all designed to comply with industry best practices and standards. The program guides you as you collect critical departmental and operational information; assess the assembled data through business impact analysis (BIA) and strategy formulation; develop plan documentation; and test, implement, and maintain your plan.
The template includes 1,700+ pages and 50 files with expert, yet easy-to-use, step-by-step instructions, handy forms, checklists, charts, and tables. For guidance and ideas, refer to the sample plans for a service company and a manufacturer. Henderson distills his 20 years of experience as a business continuity consultant to give you succinct, field-tested tips for what to include in your plan and why. For more information http://www.rothstein.com/blog/new-easy-to-use-template-for-comprehensive-business-continuity-management-to-enhance-your-organizations-resilience/
For risk managers who want to get a better understanding of business continuity, this book is the most current, global guide on how to integrate these two disciplines in a holistic approach to enterprise resiliency.
Dr. Kurt J. Engeman, editor-in-chief of the International Journal of Business Continuity and Risk Management, and Douglas M. Henderson, a BC consultant for 20 years, offer a comprehensive survey of the field: ten chapters cover fundamental principles and practices of business continuity, four chapters provide a statistical foundation in Risk Modeling, and two chapters emphasize implications for IT operations. The book includes global best practices, review questions, examples, and two continuing case studies that provide practice in applying chapter principles to a service company and a manufacturer. Instructor Resources are available for corporate training programs.
Endorsed by the Business Continuity Institute and named 2013 Book of the Year by the International Institute for Advanced Studies in Systems Research and Cybernetics. For more information www.rothstein.com/bcrm
BEWARE: Ignoring emotions in the workplace is high-risk corporate behavior. This ground-breaking new book makes the business case to C-Suite Executives that the human emotion factor can have a calculable, direct impact on the fiscal bottom line. The book presents a tested system for managing the emotional culture of any organization and quantifying the financial risks of not doing so.
Dr. Vali Hawkins Mitchell, who has been called to do onsite counseling of victims of 9/11, Katrina, and other major disasters, creates the term “emotional tornado” to describe the cumulative effect of escalating, emotionally-charged human energy as it develops a life of its own. If ignored or mismanaged, such a “tornado” is capable of producing a swath of emotional and financial disruption across an entire company.
Lyndon Bird, Technical Director, Business Continuity Institute, emphasizes: “This book will persuade organizations to look more closely at a commonly overlooked subject. It demonstrates that Emotional Continuity Management is not a ‘soft’ issue. It makes a compelling case that relates directly to cost and increased risk and ranks high as a new topic for Business Continuity and Risk Management practitioners to master.” For more information http://www.rothstein.com/blog/new-book-the-cost-of-emotions-in-the-workplace-bottom-line-value-of-emotional-continuity-management/
To support the growing number of organizations that are turning to strategic risk management programs as a means to create and protect value, this new book provides guidance to public, private and not-for-profit organizations for developing, designing and implementing interdisciplinary and practical risk management applications for strategy-setting and execution. The book also offers best practices from leading organizations that have successfully adapted strategic risk management practices to create value.
As the risk management profession evolves from a protective function to one that can create value for an organization, RIMS Executive Report “The Evolving Role of the Risk Professional” emphasizes that the need for determined and adept risk leaders to build risk management capabilities at every level of an organization has become an essential component to organizational success. The free report explores the history of risk management and the responsibilities of today’s risk leaders.
The “Risk Management and Internal Audit: Forging a Collaborative Alliance” report defines the roles and responsibilities of both the risk management and internal audit functions. It highlights four common practices, as well as the value that each of the practices generates for organizations, while building robust risk management capabilities. The report also features four cases that highlight differing approaches certain highly regarded organizations have taken in realizing the benefits of forming such alliances: Cisco Systems, Hospital Corporation of America, TD Ameritrade, and Whirlpool Corporation.
Exploring Risk Appetite and Risk Tolerance - This RIMS ERM Committee-sponsored executive report provides understanding and practical applications of these potentially confusing terms, practical guidance on how to explore the subject with boards and executive management, while highlighting four organizations which have defined or are working toward their risk appetite and tolerance statements using quite different approaches.