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Webcast Help

What is the difference between RIMS Webcasts and RIMS Lunchtime Learning Sessions?
RIMS Webcasts are pre-recorded sessions providing step-by-step training on RIMS resources.  On the other hand, Lunchtime Learning Sessions are live webcasts which allow users to participate interactively with session speakers.  Lunchtime Learning Sessions will be recorded and archived for later viewing.

Is RIMS Membership & Chapter Web Training Series a part of RIMS Professional Development Webinar/Podcast Series?
No, the Membership & Chapter Web Training Series has been developed by the RIMS Member and Chapter Services department. RIMS Professional Development Webinar/Podcast Series focuses on the technical aspects of risk management, providing insights and practical training on various topics relevant to risk managers. 

Why are certain sessions only offered to Chapter Officers and Directors?
RIMS Chapters provide a wide range of services directly to RIMS members.  Because it is important for our chapters to stay informed on the resources we’ve developed to help them do their officer/director jobs easier and more efficiently, certain sessions are focused on providing information directly geared to Chapter Officers. Non-chapter officers, particularly members who are helping to support chapter activities or are interested in serving as officers are welcome to attend these sessions.

What is the fee to participate in the Membership & Chapter Web Training Series?
T
here is no fee to attend any of the Membership & Chapter Web Training sessions.  It is a complimentary benefit for being a RIMS member.

What do I need in order to view a Webcast?
Both live and archived/pre-recorded Webcasts require the viewer to have Internet access and operating computer speakers. For live Webcasts, a dial-in number will be provided for users who do not have computer speakers.

What system requirements do I need in order to view a Webcast?
To fully participate in a RIMS Webcast or Lunchtime Learning session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Brower and Additional Requirements:
Microsoft®Windows®98 SE, 2000, XP, Windows Vista™Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions)
Internet Explorer 5.0 or higher
Netscape navigator 7.1
AOL 9
Mozilla Firefox 1.5 or higher

Macintosh (OS x 10.2, 10.3, 10.4):
Safari 1.1 or higher
Mozilla Firefox 1.5 or higher

Linux:
Mozilla Firefox 1.5 or higher

Solaris:
Mozilla 1.7 or higher

Additional Requirements:
Macromedia Flash Player 8 or higher
Macromedia Flash Player 9 or higher for Linux and Solaris
Minimum bandwidth requirement is 56kb/sec

When should I login to the Lunchtime Learning Session?
Please login 15 minutes prior to the commencement of the session to conduct your set-up and testing. If you use a dial-up connector, please allow more time.

What “testing” must I perform in order to insure connectivity to the meeting?
At least 15 minutes prior to the start of your Webcast, please conduct the following “tests”:

Meeting connectivity test:
http://connect.rims.org/common/help/en/support/meeting_test.htm

Port test:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_16466
If you have problems with the port test, please let your IT department know the following ports need to be open on their firewall.  Usually these ports are open, but in a few cases, they are locked down:

RTMP 1935
RTMP 443
RTMP 80

For additional troubleshooting:
www.adobe.com/cfusion/knowledgebase/index.cfm?id=f83a452b
 

How do I view a (pre-recorded) Webcast on my computer?
To view a pre-recorded Webcast, simply click on the title of the Webcast.  An internet window will immediately appear and the Webcast will automatically begin to play on your computer.

How many times can I view a Webcast?

You can view any Webcast as many times as you wish.

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