Companies who self-administer claims are challenged when educating and training their claims staff. This continuing series of course casts teaches basic principles for those who adjust claims and cover specific topics to assist in investigating and evaluating claims exposures.
Risk Managers who have recently hired insurance or claims analysts should consider this series of course casts to accelerate the learning process and improve the ability of their internal claims staff to understand the issues they face in resolving claims.
Join Elise Farnham and Michael McDonald as they lead you though scenarios and case studies to give you a better understanding of casualty claim handling techniques.