Sessions

No matter what your area of specialty, we have over 100 sessions for you to choose from to customize your educational experience. Sessions cover 11 categories. To help you choose the best ones for you, we’ve identified each session by the primary category and included applicable categories in parentheses.

NEW for 2013: Power Hours
Start your Tuesday morning off with a jolt and attend a Power Hour session. In just 60 minutes, you’ll get top-quality, highly interactive education that will energize you for the day. Let us know what you think of this new format.

Sessions by Day

Sunday, April 21, 2013
8:30 AM - 3:00 PM
RIMS `13 Community Service Day: Child Care Resource Center - CSD

RIMS `13 Community Service Day: Child Care Resource Center

Category:
Level:
Date: Sunday, April 21, 2013
Time: 8:30 AM - 3:00 PM
Room: 502AB

Join RIMS and Zurich as we spend the day helping the Child Care Resource Center (CCRC). Since 1976, CCRC's mission has been guided by the belief that our social and economic future depends on the quality of a young child's experiences. This organization promotes optimal child development and family well-being through access to quality child care, family support, economic development and community education. Volunteers will support the CCRC's Head Start program by stuffing backpacks, creating storyboards, sorting and cleaning books and put together bookcases for classrooms. For more information, visit www.RIMS.org/CommunityService or www.ccrcla.org.

9:00 AM - 12:00 PM
Associate in Risk Management 54: Risk Management Principles and Practices Exam Review - RMG201 (FIN, LCT, SRM)

Associate in Risk Management 54: Risk Management Principles and Practices Exam Review

Category:
Level: Intermediate
Date: Sunday, April 21, 2013
Time: 9:00 AM - 12:00 PM
Room: 511AB

In this final review for the Associate in Risk Management (ARM) 54 exam (Risk Management Principles and Practices), focus on understanding the more challenging areas of the course. Review content on identifying, analyzing and treating an organization's exposures, including hazard, operational, financial and strategic risks. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Learning Objective:

  • Dissect the most challenging course topics.
  • Practice exam questions.
  • Familiarize yourself with the exam format.

Panel:

Coordinator Speaker
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
Liaison
Associate in Risk Management 56: Risk Financing Exam Review - FIN201 (INS, RMG)

Associate in Risk Management 56: Risk Financing Exam Review

Category:
Level: Intermediate
Date: Sunday, April 21, 2013
Time: 9:00 AM - 12:00 PM
Room: 510

In this final review for the Associate in Risk Management (ARM) 56 exam (Risk Financing), focus on understanding the more challenging areas of the course. Review methods for retaining and transferring hazard and financial risk, including insurance, self-insurance, retrospective rating, captive insurance, reinsurance, contractual risk transfer, forwards, swaps and insurance-linked securities. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Learning Objective:

  • Dissect the most challenging course topics.
  • Practice exam questions.
  • Familiarize yourself with the exam format.

Panel:

Coordinator Speaker Liaison
1:00 PM - 4:00 PM
Associate in Risk Management - ERM 57: Enterprise-Wide Risk Management Exam Review - ERM200 (FIN, RMG, SRM)

Associate in Risk Management - ERM 57: Enterprise-Wide Risk Management Exam Review

Category:
Level: Intermediate
Date: Sunday, April 21, 2013
Time: 1:00 PM - 4:00 PM
Room: 511AB

In this final review for the ERM 57 exam (Enterprise-Wide Risk Management: Developing and Implementing), focus on understanding the more challenging areas of the course. Review ERM goals, strategic risk management, the exposure spaces model, risk mapping, influence diagrams, business continuity, portfolio theory and capital investment analysis. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Learning Objective:

  • Dissect the most challenging course topics.
  • Practice exam questions.
  • Familiarize yourself with the exam format.

Panel:

Coordinator Speaker Liaison
Associate in Risk Management 55: Risk Assessment and Treatment Exam Review - RMG202 (LCT)

Associate in Risk Management 55: Risk Assessment and Treatment Exam Review

Category:
Level: Intermediate
Date: Sunday, April 21, 2013
Time: 1:00 PM - 4:00 PM
Room: 510

In this final review for the Associate in Risk Management (ARM) 55 exam (Risk Assessment and Treatment), focus on understanding the more challenging areas of the course. Review content on loss control, system safety, root cause analysis, business continuity, reputation risk, cyber risk and environmental risk. To fully benefit from this session, advanced preparation by studying the course materials is recommended.

Learning Objective:

  • Dissect the most challenging course topics.
  • Practice exam questions.
  • Familiarize yourself with the exam format.

Panel:

Coordinator Speaker
  • Susan Kearney, Senior Director of Knowledge Resources, The Institutes
Liaison
5:30 PM - 7:30 PM
Opening Reception: RIMS VIBE @ LA Live - ROR

Opening Reception: RIMS VIBE @ LA Live

Category:
Level:
Date: Sunday, April 21, 2013
Time: 5:30 PM - 7:30 PM
Room: Nokia Plaza at LA Live

We're shining the spotlight on you! Come celebrate Hollywood-style with fellow risk management superstars during an evening filled with festive entertainment, fine food and warm welcomes from your peers worldwide. This special RIMS '13 event will be held outdoors at L.A. Live (no paparazzi, please).

Monday, April 22, 2013
7:45 AM - 9:45 AM
General Session: Simon Sinek, Optimist and Author, Start With Why: How Great Leaders Inspire Everyone to Take Action - RGS

General Session: Simon Sinek, Optimist and Author, Start With Why: How Great Leaders Inspire Everyone to Take Action

Category:
Level:
Date: Monday, April 22, 2013
Time: 7:45 AM - 9:45 AM
Room: West Hall

BE INSPIRED. Described as "a visionary thinker with a rare intellect," Simon Sinek teaches leaders and organizations how to inspire people. With a bold goal to help build a world in which the vast majority of people go home every day feeling fulfilled by their work, Sinek is moving to inspire people to do the things that inspire them. The author of Start With Why: How Great Leaders Inspire Everyone to Take Action, Sinek is best known for popularizing the concept of Why – the purpose, cause or belief that drives every one of us. Sinek is fascinated by the leaders and companies that make the greatest impact in the world, those with the capacity to inspire, and has devoted his life to helping other leaders and organizations inspire action.

10:00 AM - 12:15 PM
Exclusive Hall Hours - EHH

Exclusive Hall Hours

Category:
Level:
Date: Monday, April 22, 2013
Time: 10:00 AM - 12:15 PM
Room: Exhibit Hall

Step inside the industry's premier exhibit hall to visit nearly 400 companies gathered at one time, in one place, ready to showcase the latest products and services to help you do your job more effectively and efficiently.

10:15 AM - 11:00 AM
First Timers Orientation - FTO

First Timers Orientation

Category:
Level:
Date: Monday, April 22, 2013
Time: 10:15 AM - 11:00 AM
Room: 515B

Welcome to RIMS '13. If this is your first time attending, we know how overwhelming it can be. Give us a few minutes of your time and you'll be working the conference like a pro. You'll learn the ins-and-outs of the conference, where sessions are held, how to maximize networking opportunities and the best way to navigate the Exhibit Hall.

12:15 PM - 1:15 PM
Awards Luncheon - RAL

Awards Luncheon

Category:
Level:
Date: Monday, April 22, 2013
Time: 12:15 PM - 1:15 PM
Room: West Hall

Who are the industry's shining stars? Recognize the achievements of your peers for their dedication to the future of risk management. Join us in honoring deserving individuals, organizations and chapters for their stellar efforts to drive success. Help us congratulate the recipient of the 2013 Harry and Dorothy Goodell Award, the Society's highest honor for outstanding lifetime achievement. Inductees into the Risk Management Hall of Fame will also be announced.

1:30 PM - 2:45 PM
Actuaries and Examiners Talk Numbers: Go Figure! - RMG104 (INS, FIN)

Actuaries and Examiners Talk Numbers: Go Figure!

Category:
Level: Risk Management (RMG)
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 406B

When actuaries and claims examiners discuss and compare numbers, the resulting conversation can be fascinating, from individual claim file reviews, to ultimate cost and reserve estimates, to aggregate claims data-based loss costs. Discover how the expertise and resulting analyses can impact your organization's budgeting process. Explore the reserving process from multiple points of view. And examine how actuarial loss forecasts and reserve calculations influence a risk management program.

Learning Objective:

  • Determine how to establish claims reserves.
  • Understand the data and process of an actuarial forecast.
  • Build your vocabulary of claims and actuarial terms in order to contribute to future financial discussions.

Panel:

Coordinator Speaker
  • Keith Higdon, SVP Decision Support Services, Sedgwick
  • David Arick, Assistant Treasurer, Global Risk Management, International Paper Company
  • Loren Nickel, Regional Director & Actuary, Aon Global Risk Consulting
Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
Avoiding Runaway Juries: Jury Selection and Other Tools for Corporate Defendants - CLM205 (INT, LEG)

Avoiding Runaway Juries: Jury Selection and Other Tools for Corporate Defendants

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 402A

Avoid the runaway jury at each stage of a claim. Discover the tools to prepare high-profile, bet-the-company litigation. Learn how to pick the right corporate representative, diffuse anger and sympathy, develop winning defense themes and define your dream juror. Learn to read potential jurors and identify pro-plaintiff jurors to keep them off your jury or minimize their influence. Discover pre-trial resources, including jury consultants, mock juries, shadow juries and social media, which can aid you in evaluating the risk of a substantial adverse jury verdict. This session is hosted by RIMS San Diego Chapter.

Learning Objective:

  • Analyze the risk of punitive damages being awarded before a jury is picked.
  • Evaluate risk from the perspective of the true decision maker, the unknown juror.
  • Understand what drives juries to award large verdicts.

Panel:

Coordinator Speaker Risk Manager
  • Ellen Vinck, Director, Risk Management and Benefits, BAE Systems Ship Repair, Inc.
Liaison
BCP and Critical Response: Standards, Regulations, Laws and Best Practices - LCT200 (RMG)

BCP and Critical Response: Standards, Regulations, Laws and Best Practices

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 408B

Are you aware of the standards, regulations, laws and best practices covering business continuity planning and critical response both within North America and around the globe? What about within your industry? Explore the important considerations and resources for business continuity planning (BCP) based on research findings by the RIMS Standards and Practices Committee. See how these results relate to enterprise risk management and the RIMS enterprise risk management maturity model.

Learning Objective:

  • Familiarize yourself with standards for business continuity planning and critical response.
  • Assemble industry-specific resources to support your BCP and critical response program.

Panel:

Coordinator
  • Yvette Ho Sang, Risk Management Analyst, Institute of Electrical & Electronic Engineers
Speaker
  • Lyndon Bird, Technical Development Director & Board Member, Business Continuity Institute
  • Alan Berman, Executive Director, Disaster Recovery Institute Int'l.
  • Mike Morganti, Board Member, Disaster Recovery Inst. Int'l
Risk Manager Liaison
Consorting with the Enemy: What Both Sides in a Coverage Dispute Can Learn from Each Other - INS202 (RMG)

Consorting with the Enemy: What Both Sides in a Coverage Dispute Can Learn from Each Other

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 402B

Do insurance companies shoot themselves in the foot in coverage disputes with policyholders, or vice versa? See how insurance companies err in denying coverage for claims that they boast about covering in advertising, failing to comply with state nonrenewal and cancelation laws, and failing to disclaim promptly. See what policyholders risk with delays in notice, failing to apprise the insurer of settlement negotiations and missing coverage lapses for risks peculiar to their business. Gather positive pointers from both sides that work to everyone's advantage.

Learning Objective:

  • Learn to stop handing an easy victory-or extra ammunition-to your coverage-dispute opponent.
  • Identify where you are wasting your claims dispute efforts.

Panel:

Coordinator Speaker Risk Manager Liaison
Demystifying D&O and Beyond: Are Your Wrongful Acts Still Covered? - INS102 (LEG, RMG)

Demystifying D&O and Beyond: Are Your Wrongful Acts Still Covered?

Category:
Level: Insurance (INS)
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 410

How well do you understand the coverage issues in your directors and officers (D&O) policy? Are you adequately covered on a worldwide basis? Review the significant issues in the ever-changing D&O marketplace and claims setting. Understand the D&O policy structure and key issues you need to address. Choose specific exclusions on which to focus. Consider ways to broaden coverage. Be aware of international D&O pitfalls and challenges. And how to navigate the claims process and its challenges. This session is hosted by RIMS Silicon Valley Chapter.

Learning Objective:

  • Expand your knowledge of D&O market conditions and policy options.
  • Learn to strategically negotiate coverage.

Panel:

Coordinator Speaker Risk Manager
  • Leslie Lamb, Global Risk Manager, Cisco Systems, Inc.
Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Hot Topic: Surviving the Next Superstorm: Lessons Learned from Sandy - CLM208 (LCT)

Hot Topic: Surviving the Next Superstorm: Lessons Learned from Sandy

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 406A

Many businesses affected by Superstorm Sandy were challenged to quickly recover and resume operations. There were many businesses in areas with limited power, water, and/or transportation, or whose facilities had been compromised by wind or water damage. In addition, they needed to manage employee resource issues, quantify significant property damage and interruption losses, as well as determine whether and/or how to maintain their businesses and cash flow. There were many lessons learned from this event in relation to: 1) properly preparing property insurance claims to expedite and maximize recovery; 2) determining whether business interruption, contingent business interruption, contingent time-element, or other insurance coverage applied; 3) managing operations when employees could not commute to work or required assistance; and 4) maintaining operations when transportation, power, telecommunications, and physical infrastructure was constrained. During this session, attendees will have an opportunity to explore the lessons learned, the impact the event had on risk management practices and risk transfer opportunities, and the processes and procedures that should be considered and implemented to mitigate the impacts of a similar natural or human-caused event in the future.

Learning Objective:

  • Best practices in claim management and recovery following a highly destructive event
  • Best practices in business resiliency and maintaining competitiveness
  • Relevant market and risk management trends for 2013 and beyond

Panel:

Coordinator
  • Harry Leff, SVP, Sr. Marketing & Communications Manager, Marsh Risk Consulting
Speaker
  • Paul McVey, Managing Director, Property, Marsh
  • Ken Giambagno, Managing Director, Financial Advisory Services, Marsh Risk Consulting
Risk Manager Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Insuring Intellectual and Intangible Property Risks: Critical Issues for Risk Professionals - RMG303 (INS, INT, LCT)

Insuring Intellectual and Intangible Property Risks: Critical Issues for Risk Professionals

Category:
Level: Senior
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 411

You face a variety of challenges when it comes to insuring intellectual and intangible property (IP) risks. Consider the patents, trademarks, copyrights and trade secrets as well as the vast array of private data and information that your company collects, uses and stores every day. Evaluate insurance coverage for these risks. Review important judicial decisions on the scope of insurance coverage. And examine future trends and issues. This session is hosted by RIMS Los Angeles Chapter.

Learning Objective:

  • Integrate new strategies for protecting valuable IP assets into your risk management plan.
  • Stay abreast of the breaking legal cases.
  • Understand the pros and cons of marketplace products.

Panel:

Coordinator Speaker Risk Manager Liaison
  • John C.Kline, Director, Risk & Ins. Mgmt., Discover Financial Services
Loss Forecasting for Beginners - FIN100 (INS, RMG)

Loss Forecasting for Beginners

Category:
Level: Finance (FIN)
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 409B

Know thine enemy! Understand the mystery behind loss triangles and loss development. See how they are used by underwriters to establish loss projections and by risk professionals to better communicate with management and better negotiate with insurers. Get hands-on with a case study to apply these concepts.

Learning Objective:

  • Build the vocabulary to articulate loss forecasting results with management.
  • Adopt techniques to negotiate with underwriters on loss projections and collateral.

Panel:

Coordinator
  • Steven Sachs, EVP, Director Real Estate and Hotel Practice, Willis
Speaker Risk Manager
  • Michael Horvath, Senior Vice President, Risk Management, Simon Property Group
Liaison
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Reportable Property Insurance Values - RMG103 (FIN, INS, INT)

Reportable Property Insurance Values

Category:
Level: Risk Management (RMG)
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 408A

Explore four property insurance elements: building, business personal property, inventory and business interruption. Learn how to obtain proper values for each of these and know where to find the expertise to help with the calculations. Understand the difference between reportable value and coverage needs and how values are often misstated.

Learning Objective:

  • Determine how different property values must be calculated in different ways.
  • Acquire the tools and resources to accurately determine those values.

Panel:

Coordinator Speaker
  • Kevin Grudzien, Director, Forensic Accounting, Quantum Global Advisors LLC
  • Jim Mann, Senior Vice President, Mesirow Insurance Services, Inc.
  • Joseph Calvanico, Managing Director, Hilco Real Estate Appraisal, LLC
Risk Manager Liaison
  • John C.Kline, Director, Risk & Ins. Mgmt., Discover Financial Services
Sharing the Latin American ERM Experience - ERM302 (INT, RMG)

Sharing the Latin American ERM Experience

Category:
Level: Senior
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 404AB

Address the challenges you face when implementing-or trying to implement-a corporate enterprise risk management (ERM) program. Hear from risk professionals who have created a converged approach to risk management, with perspectives on implementing processes that better coordinate and leverage multiple risk management activities. From traditional risk management practices to overall ERM excellence, learn from the shared experience of your peers in Latin America. Bilingual presentation (English and Spanish). This session is hosted by the Latin American Risk and Insurance Management Association (ALARYS).

Learning Objective:

  • Examine successful transformations from traditional risk management to ERM systems.
  • Implement experience-based solutions to your own ERM dilemmas.

Panel:

Coordinator Speaker
  • Javier Mirabal, Enterprise Risk Management Consultant, Mirabal Risk Management
Risk Manager Liaison
Social Media in the Workplace: Litigation Risks and Insurance Coverage - EMP202 (INS, LEG, RMG)

Social Media in the Workplace: Litigation Risks and Insurance Coverage

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 403A

It's 10:00 p.m. Do you know where your employees are? Chances are, they are on a social networking site. Facebook has more than 1 billion users worldwide. Twitter processes more than 340 million tweets per day. What is the liability for your company? Are you liable for postings made from employees' own devices? Can you legally access your employees' social media sites or base hiring and firing decisions on them? Is social media discoverable in litigation? Gather tips for drafting social media policies and explore coverage under traditional insurance products as well as specialized cyber insurance.

Learning Objective:

  • Analyze your company's risk from social media.
  • Prepare for the impact of case law involving social media.
  • Create a social media policy that includes specific insurance coverage.

Panel:

Coordinator Speaker Risk Manager
  • Karen Bachman, Director, Risk Management & Privacy, Shire Pharmaceuticals
Liaison
When Bad Documents Happen to Good People: How Not to Create "Exhibit A" - RMG101 (EMP, LCT, LEG, RMG)

When Bad Documents Happen to Good People: How Not to Create "Exhibit A"

Category:
Level: Risk Management (RMG)
Date: Monday, April 22, 2013
Time: 1:30 PM - 2:45 PM
Room: 405

Businesses create more than 200 billion e-mail and other electronic communications each day in the United States alone. Every time employees hit the send button, they could be creating evidence that can be used against your company thanks to powerful search tools. See how these hot documents are not created by disgruntled employees but professionals earnestly problem-solving or trying to attain an organizational goal. Learn methods to protect your company and discover unfortunate illustrations of what can happen if you don't.

Learning Objective:

  • Understand the current electronic discovery environment.
  • Study examples of communications that meant well, but caused harm.
  • Build a plan to implement 10 simple rules to avoid creating bad documents.

Panel:

Coordinator Speaker Risk Manager
  • Lara Pearson, Risk Insurance Manager, First Data Corporation
Liaison
1:30 PM - 3:30 PM
Aviation Industry Session - IND117

Aviation Industry Session

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 511C

This session will address current risk and insurance challenges faced by companies in this industry. This exciting, interactive panel discussion will feature risk diversification, specifically Delta Air Lines' bold move to purchase a refinery in an effort to control fuel costs. We will also address the risks associated with new technologies, security concerns and more.

Learning Objective:

  • Gain first-hand, insight from a Delta Air Lines risk management executive
  • Hear a special market update regarding premiums and trends in policy terms and conditions.

Panel:

Coordinator
  • Chris Moss, Consultant, Charles Taylor Risk Consulting
Speaker Liaison
  • Kamy Persaud, Meetings & Events Program Development Manager, RIMS
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Captives Face Regulatory Opportunities and Challenges - IND102

Captives Face Regulatory Opportunities and Challenges

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 502B

More and more domiciles are available, each touting the benefits of choosing its jurisdiction. Simultaneously, more regulatory challenges have arisen, ranging from Solvency II to Dodd-Frank to decisions from the National Association of Insurance Commissioners. Explore the opportunities and challenges from an independent perspective.

Learning Objective:

  • Keep up-to-date with captive regulatory challenges.
  • Assess the opportunities for your organization in the captive market.

Panel:

Coordinator Speaker Risk Manager
  • Michael Bemi, President & CEO, The National Catholic Risk Retention Group, Inc.
Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Construction Industry - IND100

Construction Industry

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 502A

Join a lively roundtable discussion of current topics specific to construction risk management. Owners, developers and a variety of contractors will review and discuss: current risk transfer techniques; regulatory changes; economic issues and payment risk management; rising concerns regarding asbestos, silica, lead, mold and welding fumes; adverse contractual terms and conditions; the continuing use and impact of OCIP and CCIP programs; and other questions you bring.

Learning Objective:

  • Increase your knowledge of current construction risk management issues.
  • Network with peers from construction risk management.

Panel:

Coordinator Speaker
  • Ted Dann, Principal, AMX International
Risk Manager Liaison
Family Owned Companies Industry - IND110

Family Owned Companies Industry

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 518

Meet fellow risk professionals for private, family-owned companies at an interactive roundtable discussion on the unique aspects of risk management in closely held companies. Join us to network and share information on current risk management topics such as corporate governance, business continuity, succession planning, family offices and board presentations.

Learning Objective:

  • Network with peers.
  • Adapt the experience of others in the industry to your responsibilities.
  • Advance your field's risk management practice by comparing current projects, challenges and solutions.

Panel:

Coordinator Speaker
  • Lauren Edelheit, Vice President, Risk & Benefits, The Boler Company
  • Alex Puig, Regional Security Director, Americas, International SOS and Control Risks
  • Myles Druckman, SVP, Medical Services, Americas, International SOS
Risk Manager
  • Julie Bean, Risk Manager, The Duchossois Group, Inc.
Liaison
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Financial Services Industry - IND114

Financial Services Industry

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 501C

Can you bank on your insurance? Hear from a panel of highly experienced risk professionals and brokers from the financial services industry about the latest trends in the market, best practices in presenting and resolving claims, handling claims under captive insurance and reinsurance programs and the top-ten claims problems that financial services institutions have faced in the past year. Whether you are from a large or smaller financial institution, address your needs by learning from industry peers.

Learning Objective:

  • Contribute your part to advancing the risk management function in the financial services industry.
  • Adopt the best practices of other risk and insurance professionals in your industry.

Panel:

Coordinator Speaker
  • Tracy Jurusik, Senior Vice President, FINEX North America, Willis America
  • Michael J.Roffler, Senior Vice President and Deputy Chief Financial Officer, First Republic Bank
  • David Goodwin, Partner, Covington & Burling LLP
Risk Manager Liaison
  • John C.Kline, Director, Risk & Ins. Mgmt., Discover Financial Services
Food and Consumer Beverages Industry - IND105

Food and Consumer Beverages Industry

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 510

Join a roundtable debate on current issues related to food processing and consumer beverages, including insurance programs, broker services and fees, benchmarking safety programs, workers' compensation, crisis management, loss prevention and food safety. Take the opportunity to network with new industry contacts. This session is open to companies involved in food processing and distribution and beverage companies involved in soft drinks, wines, beer, distilled spirits, bottled water, juices, tea and coffee. This session is open to members only.

Learning Objective:

  • Establish contacts within your industry.
  • Obtain answers to industry-specific questions.
  • Share ideas with peers to expand risk management's impact.

Panel:

Coordinator Speaker
  • Roseanne Parans, Senior Director, Global Risk & Insurance, Cott Corporation
Risk Manager
  • John Murphy, Vice President Risk & Benefits, Golden State Foods
Liaison
Healthcare Industry - IND104

Healthcare Industry

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 503

Hear panelists from some of the largest and most sophisticated healthcare firms in the country as we present our insight into medical malpractice claims data, risk management developments and the implications of national trends. Discuss how healthcare reform will affect your operations. This session is hosted by RIMS Cumberland Chapter.

Learning Objective:

  • Identify the effects of healthcare reform on your risk management program.
  • Prepare for medical malpractice trends.
  • Adapt your peers' strategies to minimize your losses and risk profile.

Panel:

Coordinator Speaker
  • Paul Greve, Executive Vice President, Willis Health Care Practice
Risk Manager
  • David Fausett, Vice President, Risk Management, LifePoint Hospitals, Inc.
  • Dale Schultz, VP of Risk Management, Banner Health
Liaison
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Mining Industry: Risk Management and Insurance 2013, a Look at the Future - IND101

Mining Industry: Risk Management and Insurance 2013, a Look at the Future

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 501AB

Uncover the outcomes from the April 2012 mining session mandate. See how well the volunteer team of global mining experts delivered on its mission to increase the value added and offerings to the mining insurance industry by producing a sustainable mining policy form, acceptable to buyers and sellers, and a claims protocol that provides simplicity, accountability and effectiveness in the claims process.

Learning Objective:

  • Discover how the mining risk management community's efforts have improved policy and claims management.

Panel:

Coordinator
  • Anne Chalmers, Vice President, Risk & Security; Chair, Materials Stewardship Committee, Teck Resources Limited
Speaker Risk Manager
  • Anne Chalmers, Vice President, Risk & Security; Chair, Materials Stewardship Committee, Teck Resources Limited
Liaison
Professors and Instructors of Risk Management and Insurance Industry - IND118

Professors and Instructors of Risk Management and Insurance Industry

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 512

Discuss risk management and insurance (RMI) educational curricula at the undergraduate and graduate level, as well as continuing education programs on both the national and international stage.

Learning Objective:

  • Increase your knowledge of university RMI program curricula, industry sponsored scholarships, research grants, outreach, and university partnerships with industry programs and designations

Panel:

Coordinator
  • Steve Avila, Co-Director, Center for RMI & Actuarial, Ball State University
Speaker
  • Steve Avila, Co-Director, Center for RMI & Actuarial, Ball State University
  • Jean Paul Louisot, Professor, Risk Management, Univ Paris I - La Sorbonne
Risk Manager
  • Al Gorski, Chief Risk Officer, Orange County Transportation Authority
Liaison
Public Entities Industry: The Latest Risk Management Concerns - IND107

Public Entities Industry: The Latest Risk Management Concerns

Category:
Level: Industry Session (IND)
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 511AB

Workers' compensation, general liability and auto liability are just the tip of the iceberg for you as a public entity risk professional. You also face unique challenges, such as claims for civil rights violations, sewer backups and construction defects. You have to understand the political nuances of working with elected officials and be prepared to have your every move scrutinized by the general public. Discover how your peers address the biggest challenges facing public entities.

Learning Objective:

  • Identify the most significant issues you face as a public entity risk professional.
  • Implement peer-suggested solutions for your risk management issues.

Panel:

Coordinator
  • Mark Walls, Senior Vice President - Workers Compensation Market, Marsh USA, Inc
Speaker
  • Zachary Gifford, Associate Director - Systemwide Risk Mgt. & Public Safety, California State University
  • Marilyn Rivers, Director Risk and Safety Management, City of Saratoga Springs
  • Matt Hansen, Director, Risk Management Division, City and County of San Francisco
  • Michael Fann, Director of Loss Control, The Pool - (TML Risk Management Pool)
  • Mark Walls, Senior Vice President - Workers Compensation Market, Marsh USA, Inc
Risk Manager
  • Daniel Hurley, Sr. Director, Risk Management & Safety, Norfolk Public Schools
Liaison
Unlocking Enterprise Value through a Return-Driven Risk Strategy - SRM300 (ERM, RMG)

Unlocking Enterprise Value through a Return-Driven Risk Strategy

Category:
Level: Senior
Date: Monday, April 22, 2013
Time: 1:30 PM - 3:30 PM
Room: 403B

Join us for an interactive workshop to explore strategic risk management methods, tools and techniques designed to align your organization's strategy setting and execution with its risk appetite. Start with a case study approach from DePaul University's Strategic Risk Management Lab and the findings from the RIMS report, Exploring Risk Appetite and Risk Tolerance. Then, exchange ideas with your peers on ways that risk management efforts create and protect enterprise value. This session is hosted by RIMS Strategic Risk Management Development Council.

Learning Objective:

  • Analyze the strategy and related risks of your organization.
  • Devise a risk appetite statement that reflects that analysis.

Panel:

Coordinator
  • Carol Fox, Director of Strategic and Enterprise Risk Practice, RIMS
Speaker Risk Manager Liaison
2:45 PM - 3:30 PM
RE-VIBE! Exhibit Hall Energy Break - RVI

RE-VIBE! Exhibit Hall Energy Break

Category:
Level:
Date: Monday, April 22, 2013
Time: 2:45 PM - 3:30 PM
Room: Exhibit Hall

Re-energize after a long morning of keynote and sessions. Take advantage of this exclusive time in the Exhibit Hall to take a breather and fuel up with energy-spiked drinks and cocktails. A stop here and you'll be pumped up for the rest of the year.

3:45 PM - 5:00 PM
Additional Insured Coverage and Contractual Indemnity - INS201 (LEG, RMG)

Additional Insured Coverage and Contractual Indemnity

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 515B

You receive a customer letter demanding indemnity for your employee's injuries at its plant. The customer is responsible for the injuries, but the purchase order fine print says your company must indemnify the customer, which is also named an additional insured. What about the workers' compensation bar? Why does the customer's insurance not apply? Who will pay your retention? Can the customer access your excess policy? Delve into the answers to these questions by examining common additional insured endorsements and sample contract provisions.

Learning Objective:

  • Understand the interplay between contractual indemnity and additional insured coverage.
  • Know how courts interpret additional insured and indemnity obligations.
  • Build a plan to implement best practices for drafting insurance provisions to seek or provide indemnity.

Panel:

Coordinator Speaker Risk Manager
  • Carla Wynn, AVP, Strategic Claims Management, ARAMARK
Liaison
Allocation and Chargeback Systems that Drive Results and Accountability - FIN202 (RMG)

Allocation and Chargeback Systems that Drive Results and Accountability

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 411

All organizations struggle with the allocation of costs as they balance equity and fairness, stability and responsiveness and credibility and predictability. Discover the many shapes and sizes of cost allocation and chargeback models. Learn to tailor them to your organization's insurance program, individual business units or subgroups. Discuss implementation, communication strategies, potential pitfalls and the impact on claim costs.

Learning Objective:

  • Build your own arsenal of chargeback or allocation models.
  • Learn to link your program's allocation goals to the appropriate model.
  • Know which types are more likely to drive behavior.

Panel:

Coordinator Speaker
  • David Mattingly, Director, Enterprise Risk Management and Insurance, Ashland Inc.
Risk Manager Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
Building Credibility: Managing Construction Risk - RMG105 (INS, INT, LCT)

Building Credibility: Managing Construction Risk

Category:
Level: Risk Management (RMG)
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 406B

Join our panel of construction professionals as we build the RIMS Center, a mythical mixed-use development, from land acquisition to ribbon cutting. Address finance and project delivery alternatives, contractual and warranty issues, surety options, environmental and professional liabilities, controlled insurance program evaluation and implementation, the development of site safety and safety incentive programs, and the engineering of a smooth project turnover. Prepare yourself for the variety of unique and consequential challenges of your organization's capital projects.

Learning Objective:

  • Understanding of the risks surrounding construction project finance and delivery.
  • Being prepared for key construction contract and project turnover problems.
  • Enhanced ability to develop a construction risk management program and implementation plans comprehensive of these issues. 

Panel:

Coordinator
  • Harry Leff, SVP, Sr. Marketing & Communications Manager, Marsh Risk Consulting
Speaker Risk Manager Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Hot Topic: Implementation of the Strengthening Medicare and Repaying Taxpayers Act (SMART Act) - RMG213 (CLM, INS)

Hot Topic: Implementation of the Strengthening Medicare and Repaying Taxpayers Act (SMART Act)

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 402A

While the industry applauds the 2012 passage of the SMART Act, work is far from done. Several issues remain relating to ultimate implementation of the legislation's reforms including questions regarding safe harbor, the appeals process, and penalties for noncompliance. Risk managers will play a vital role in expressing their thoughts on potential regulations that will arise through the implementation process. This session will engage attendees in a discussion of the many issues and questions still to come with SMART Act implementation and how they can get involved in that process. This Session is hosted by RIMS.

Learning Objective:

  • Attendees will learn about the implementation process and regulatory next steps
  • Learn how risk managers can influence regulations related to the legislation's implementation

Panel:

Coordinator Speaker Risk Manager Liaison
Is Your OSHA Program Discriminatory? - LCT100 (EMP, LEG, RMG)

Is Your OSHA Program Discriminatory?

Category:
Level: Loss Control (LCT)
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 409B

OSHA has issued a memo that says disciplinary action against injured employees-considered a protected class-may be discriminatory. So, does your safety program penalize injured employees for late reporting or violating safety rules? Does it provide for performance incentives? Learn how to stay vigilant to ensure compliance. Shape a program that accepts claims that arise out of the course and scope of employment and is free from discrimination.

Learning Objective:

  • Design a non-discriminatory safety program that reduces your recordable MSD cases.
  • Calculate the numbers to use to promote safety as an investment in future profitability.

Panel:

Coordinator Speaker Risk Manager
  • David Keyser, Director, Risk Management, C.R. England, Inc.
Liaison
One Small Step for ERM...One Giant Leap for Organizational Success - ERM204

One Small Step for ERM...One Giant Leap for Organizational Success

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 403A

Your peers have increasingly recast themselves as enterprise risk champions by taking on greater responsibilities for enterprise risk management (ERM) practices, particularly as expectations evolved during the financial crisis. Join our panel as we discuss the findings from the Committee of Sponsoring Organizations of the Treadway Commission (COSO) recent surveys, additional benefits of the ISO 31000 risk management standard, and successful practices in ERM. Determine ways to implement an enterprise-wide risk management program or turn around your existing program. Learn more about governance, risk and compliance best practices, culture transformation, tools and techniques to achieve greater success in your organization. This session is hosted by RIMS Piedmont Chapter.

Learning Objective:

  • Identify typical barriers to your organization's progress with a viable ERM program.
  • Learn ways to overcome ERM setbacks.
  • Establish clear methods to integrate ERM into a governance, risk and compliance program.

Panel:

Coordinator
  • Ted Dann, Principal, AMX International
Speaker Risk Manager
  • Ted Dann, Principal, AMX International
Liaison
Panel Discussion: Professional Networking in a Social Media Era - RMG100

Panel Discussion: Professional Networking in a Social Media Era

Category:
Level: Risk Management (RMG)
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 406A

In a world full of economic fluctuations and corporate downsizing, manage your personal risk with an active network. Master networking skills to build the business relationships that could play a profound role in your career success. So, how do you get your network to work for you? Use social media appropriately and effectively and learn why you should "never eat alone."

Learning Objective:

  • Know how and why to network online.
  • Learn to keep an active and growing network.
  • Translate networking skills and strategies into job searches.

Panel:

Coordinator Speaker
  • Richard Meyers, Chairman and Chief Executive Officer, Richard Meyers & Assoc., Inc.
  • Mario Vitale, President, Aspen Specialty Insurance
Risk Manager
  • Jeff Stolle, Director, Risk Management, Dole Food Co., Inc.
Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
Product Recall Claims: Are You Covered? - CLM207 (INS, RMG)

Product Recall Claims: Are You Covered?

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 408B

In the wake of the media attention surrounding recalls of pet food, nuts, spinach, tomatoes and meat, many companies are looking to protect themselves against related claims. Hear our panel discuss the different roles and responsibilities for product recall, particularly when using products from foreign entities. Learn about claims handling under relatively new and untested product recall and contamination insurance policies. Quantify losses and determine whether coverage is possible under all-risk policies, despite contamination and governmental authority exclusions.

Learning Objective:

  • Identify product recall issues before they become problems.
  • Understand product recall policy structure, including exclusions and ways to broaden coverage.
  • Prepare yourself for the pitfalls and challenges of securing that coverage.

Panel:

Coordinator Speaker Risk Manager Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Risk Management Post-PPACA - EMP200 (INS, LCT, LEG, RMG)

Risk Management Post-PPACA

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 402B

Now that the Supreme Court has ruled the Patient Protection and Affordable Care Act (PPACA) constitutional, the real work begins. You need to understand the law and develop systems to ensure compliance as changes phase in each year. Assess your insurance program for adequate protection in the event of inadvertent violations or noncompliance and discover other products that might better protect your organization. Develop a new relationship with your human resources department as corporate insurance obligations overlap.

Learning Objective:

  • Build hands-on skills to manage PPACA compliance with an interdepartmental team approach.
  • Identify all available risk financing options to cover your possible compliance lapses.

Panel:

Coordinator Speaker Risk Manager
  • Dana Keller, Risk & Safety Administrator, Reedy Creek Improvement District
Liaison
Strategic Risk Management: What Is It and How Do You Manage It? - SRM100 (ERM, RMG)

Strategic Risk Management: What Is It and How Do You Manage It?

Category:
Level: Strategic Risk Management (SRM)
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 515A

Discover the strategic planning process, including strategy setting, assumptions and communications. Understand the interrelationship between strategic objectives, strategic plans and business unit or department objectives. Dissect the components of a strategic risk management program. Learn to communicate strategic risk management progress with reports aimed at executive management and the board. This session is hosted by RIMS Enterprise Risk Management Committee.

Learning Objective:

  • Learn how to set a risk management strategy.
  • Gain confidence to challenge false assumptions that may imperil that strategy.
  • Employ example-based communications to achieve interdisciplinary buy-in and cooperation.

Panel:

Coordinator Speaker
  • John Bugalla, Principal, ermINSIGHTS
  • Linda Conrad, Director of Strategic Business Risk Management, Zurich North America
Risk Manager Liaison
Successful BCP: Lessons Learned from the Great East Japan Earthquake - RMG212

Successful BCP: Lessons Learned from the Great East Japan Earthquake

Category:
Level: Intermediate
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 404AB

In 2011, the Great East Japan Earthquake and Thailand's severe flooding caused extensive damage that affected numerous corporations. The shutdown of many Japanese companies unveiled the risks of globalized supply chains, as factories overseas felt the effects. Since the massive earthquake, seismic insurance has been scarce in Japan, compelling organizations to install mitigation measures. Analyze the tangible-as well as hidden-impacts corporations endured following these devastating disasters and examine some of the best practices of their business continuity plans. Bilingual presentation (English and Japanese). This session is hosted by RIMS Japan Chapter.

Learning Objective:

  • Discover how insurance applied to this natural disaster, given limitations of the insurance systems.
  • Identify key factors and business continuity practices that lead to survival.
  • Benefit from the lessons learned from others' natural catastrophe experiences.

Panel:

Coordinator
  • Yoshi Hamaji, Executive Director, Association of Risk Management Japan
Speaker Risk Manager Liaison
Think Outside the Black Box of Cat Modeling - RMG304 (ERM, INS, INT, LCT, SRM)

Think Outside the Black Box of Cat Modeling

Category:
Level: Senior
Date: Monday, April 22, 2013
Time: 3:45 PM - 5:00 PM
Room: 408A

Take the contrarian view to traditional catastrophe modeling to better understand the variables involved and optimize negotiations with underwriters. Discover the benefits and limitations of cat modeling. Learn how to mitigate and make more transparent the volatility in cat loss estimates. See how you can help the industry plan for catastrophes, predict losses and set pricing with owner-specific data and cutting-edge tools.

Learning Objective:

  • Understand the limitations of and alternatives to traditional catastrophe modeling.
  • Learn how you can regain some control of cat model iterations.
  • Know how to articulate the return on investment of alternative owner strategies.

Panel:

Coordinator
  • Steven Sachs, EVP, Director Real Estate and Hotel Practice, Willis
Speaker
  • Karen Clark, President & CEO, Karen Clark & Company
  • David Finnis, Executive Vice President, National Property Practice Leader, Willis
  • Sanjay Godhwani, President, Latin American and Caribbean, AIG Property Casualty
Risk Manager
  • Jeffrey Bray, Senior Vice President, Global Risk Management, Prologis, Inc.
Liaison
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Tuesday, April 23, 2013
9:00 AM - 10:00 AM
How the New ANSI B101 Slip, Trip and Fall Prevention Standards Will Affect You - LCT201 (ERM, INS, LEG, RMG, SRM)

How the New ANSI B101 Slip, Trip and Fall Prevention Standards Will Affect You

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 409B

Slip, trip and fall lawsuits represent one of the fastest growing areas of personal injury litigation. With more than 10,000 Americans reaching retirement age-the most likely group to suffer a slip, trip and fall-each day, more incidents can be expected. The associated claims and litigation costs could reach $100 billion by the end of the decade. Gain insight into lawsuit defense strategies, the standard of care that the courts require, applicable industry standards and how they can both help and hurt you.

Learning Objective:

  • Position your organization to prevent slip, trip and fall litigation exposures.
  • Learn about litigation trends and mitigation methods for unavoidable incidents.

Panel:

Coordinator
  • Russell Kendzior, Founder and President, The National Floor Safety Institute (NFSI)
Speaker
  • Russell Kendzior, Founder and President, The National Floor Safety Institute (NFSI)
Risk Manager
  • David Ludwin, Product/General Liability Director, CNA Risk Control
Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
How to Have the "Perfect Game" Plan: ERM in Public Entities - ERM101 (RMG, SRM)

How to Have the "Perfect Game" Plan: ERM in Public Entities

Category:
Level: Entry
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 406A

As a public agency risk professional, how can you break down silos, employ enterprise risk management (ERM) tools and use existing corporate culture to assess and manage risk on an enterprise-wide basis? Hear from our panelists, inspired by the springtime baseball season, about how ERM can work in a public agency environment as well as the challenges of implementation. Gather examples of ERM strategies currently in use and develop an ERM cost of risk analysis. Learn how to integrate risk management throughout your organization to improve strategic decision making in all departments.

Learning Objective:

  • Examine the theories of ERM and the differences from traditional risk management.
  • Identify risk management strategies in your organization that already fit within ERM.
  • Determine how you can integrate risk management with your organization's strategic decision making.

Panel:

Coordinator
  • Barbara Goodwin, Senior Vice President/Account Executive, Wells Fargo Insurance Services USA, Inc.
Speaker
  • Anthony Giles, Risk Manager, City of Sunnyvale
  • Steven Keller, Risk Manager - Enterprise Risk Management, Valley Transportation Authority
Risk Manager
  • Bill Stafford, Director, Risk Management, Golden Gate Bridge, Highway and Transportation District
Liaison
In Times of Disaster Will Your Employees Be There For You? - RMG107 (EMP, LCT)

In Times of Disaster Will Your Employees Be There For You?

Category:
Level: Risk Management (RMG)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 402A

When you need them most, will your workforce be there? It's hard to make good things happen in bad situations. When you need them most, in times of severe organizational strain, will your workforce do the right thing? Will they make good decisions? Will they make personal sacrifices? Will they go the extra mile? This session connects human capital risk and business consequences so that you can mitigate, if not prevent, operational disruptions when internal or external events arrive‒be these natural events (such as hurricanes) or unnatural events (allegations of wrongdoing, operational disruptions). Such events can cripple the organization or crystallize the character of the firm, enhancing the brand, the reputation and ensuring top-tier status as a place to work. This session is hosted by RIMS

Learning Objective:

  • Identify core organizational elements that can make or break a healthy, adaptive and risk-adverse culture.
  • Create your human capital risk radar to determine if you'll get the most out of your workforce when the going gets rough.
  • Gain a business continuity checklist that connects people practices, policies and procedures to risk prevention, mitigation and operational excellence.

Panel:

Coordinator Speaker
  • Thomas Diamante, Principal & Practice Director, Human Capital Risk, CCA, Inc.
  • Peter Walts, Chief Executive Officer, Centropy Group
  • George Marinos, Principal, ICAP Group, Special, Mizuho Securities USA, Inc.
Liaison
Keeping Yourself Professionally Competitive in Today’s Workplace - RMG108

Keeping Yourself Professionally Competitive in Today’s Workplace

Category:
Level: Risk Management (RMG)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 408B

It is challenging in any global organization to keep pace with changing rules of engagement. Moreover, the traditional career ladder is no longer the sole method for governing one's growth and development. During this session, you will learn how to facilitate your career path by re-thinking some common assumptions about career management. This session addresses some of the common challenges faced by professionals working within a fast-paced and dynamic business environment. This session is hosted by RIMS.

Learning Objective:

  • Recognize the core principles of good career management
  • Learn how to develop and keep your "BOUNCE" in business
  • Examine a variety of smart career practices

Panel:

Coordinator Speaker Risk Manager
  • Debra Rodgers, Senior Vice President, Global Risk Management, ARAMARK
Liaison
Recent Developments in Medicare Secondary Payer Liability - CLM100 (LEG)

Recent Developments in Medicare Secondary Payer Liability

Category:
Level: Entry
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 408A

Consider the ramifications of the Centers for Medicare and Medicaid Services' proposed regulations for Medicare Set Aside (MSA) funds in liability cases. Keep abreast of published opinions from courts on the conflict between a statutory duty to protect Medicare's interests and the need to manage the docket. Examine the U.S. Supreme Court justices ruling and oral arguments. Prepare yourself for issues that plague even knowledgeable risk professionals, particularly self-insureds and those with high self-insured retentions. This session is hosted by RIMS Los Angeles Chapter.

Learning Objective:

  • Examine hot-button developments in both reimbursement liability and reporting liability.
  • Develop specific solutions to implement in your organization and include in third-party administrator instructions.
  • Prepare risk management procedures for future sources of potential exposure.

Panel:

Coordinator
  • Teddy Snyder, Certified Structured Settlement Consultant, Ringler Associates
Speaker
  • Teddy Snyder, Certified Structured Settlement Consultant, Ringler Associates
  • Aaron Frederickson, Director, Medicare Secondary Payer Compliance, Allsup
Risk Manager
  • Jeff Stolle, Director, Risk Management, Dole Food Co., Inc.
Liaison
Saving the City: Six Steps to Superhero Risk Management - LCT202 (ERM, RMG, SRM)

Saving the City: Six Steps to Superhero Risk Management

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 405

It doesn't take a caped crusader to turn around your safety culture, but it's not easy to tackle sentiments of "unavoidable" injuries and safety rule job "interference." The City of Knoxville was spending more time paying workers' compensation and medical costs than preventing claims. After bold and controversial changes, the self-insured city lowered annual injury costs by $3 million. The average medical insurance cost per city employee is now 26 percent below the national average. Discover the strategies and tools that it implements to lower expenses, improve productivity and gain efficiencies.

Learning Objective:

  • Fashion your loss control program plan after a proven integrated model for risk management.
  • Prepare yourself for the complexities of intertwining risk management and medical care.
  • Learn the steps to successfully transform a safety culture.

Panel:

Coordinator Speaker Risk Manager
  • Gary Eastes, Risk and Benefits Manager, City of Knoxville, Tenn.
Liaison
Sprains, Brains and Automobiles: How Bodily Injury Causation Can Determine Liability - CLM202 (INS, LCT, LEG, RMG)

Sprains, Brains and Automobiles: How Bodily Injury Causation Can Determine Liability

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 406B

Every day you deal with bodily injury claims resulting from vehicle collisions, slips and falls, product use and industrial accidents. In some cases, you find yourself asking: "How could those injuries result from that accident?" See how science can determine the true cause of injury so you can recognize when bodily injury causation should be questioned. Explore how a biomechanical engineering analysis can determine causation and whether an injury mechanism present in an event could have caused it.

Learning Objective:

  • Explore trends in the management and defense of minor impact soft tissue claims.
  • Recognize when you need to dig deeper on injury causation and not roll over on questionable claims.
  • Know how to build a successful biomechanical defense against a disputed claim.

Panel:

Coordinator Speaker
  • David Gushue, Director of Biomechanical Engineering, ARCCA, Inc.
  • Steve Dines, VP of Business Development, ARCCA, Inc.
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Update on ISO 31004: How to Implement ISO 31000 - ERM203 (ERM, INS, LCT, RMG, SRM)

Update on ISO 31004: How to Implement ISO 31000

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 410

In March 2013, risk management experts from around the world met in the United States to complete the draft of ISO 31004, the implementation guide to ISO 31000. Dissect the structure and contents of this newest risk management standard. Review key concepts and discuss what comes next.

Learning Objective:

  • Understand the process used to create the implementation guide to ISO 31000.
  • Determine how the newest standard could help your organization manage risk.

Panel:

Coordinator
  • Yvette Ho Sang, Risk Management Analyst, Institute of Electrical & Electronic Engineers
Speaker Risk Manager
  • Michael Miller, Director, Risk Assessment & Mitigation, The Walt Disney Company
Liaison
What Your General Counsel Does Not Know About Risk Management (But Should) - RMG205 (ERM, INS, LEG, SRM)

What Your General Counsel Does Not Know About Risk Management (But Should)

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 515A

Risk professionals and general counsel view the world differently. But by educating the lawyers of your organization, you can smooth a path to greater cooperation, understanding and efficiency.

Learning Objective:

  • Get to know your internal legal audience.
  • Foster mutual understanding between risk management and general counsel to improve risk management outcomes.

Panel:

Coordinator
  • Daniel Lander, Business Development Coordinator, Orrick, Herrington & Sutcliffe, LLP
Speaker Risk Manager
  • Anne Chalmers, Vice President, Risk & Security; Chair, Materials Stewardship Committee, Teck Resources Limited
Liaison
When Is an Occurrence Not an Occurrence? - INS101 (INT, RMG)

When Is an Occurrence Not an Occurrence?

Category:
Level: Insurance (INS)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 411

In 2006, the Pennsylvania Supreme Court, in Kvaerner Metals v. Commercial Union Insurance Co., held that damage to the insured's work or product caused by faulty workmanship does not constitute an occurrence under a commercial general liability (CGL) policy. Recently, courts have expanded this to include third-party property damage caused by negligent design or construction. Once confined to the construction industry, the no occurrence argument has expanded. What can you do when you can no longer count on your CGL policy to cover third-party property damage?

Learning Objective:

  • Understand insurers' positions on the no occurrence argument.
  • Analyze the growing body of case law.
  • Consider amendments to traditional CGL policies to restore coverage.

Panel:

Coordinator Speaker Risk Manager Liaison
Will Credit Insurance Provide You Value Through the Credit Cycle? - FIN204 (INS, RMG)

Will Credit Insurance Provide You Value Through the Credit Cycle?

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 10:00 AM
Room: 402B

Since the credit crisis of 2008/2009, many companies are acutely aware of credit risks and how deeply these risks impact the U.S. economy and in turn, their own operations. Explore how the use of credit insurance has enabled many companies to manage these risks. Two companies who have been long-time users of this product provide their views and why they continue to purchase the program through various economic cycles and how the product complements their financial goals. The largest credit insurer in the world also provides their thoughts on what they look for in structuring programs and why the product continues to grow so strongly in the U.S. market.

Learning Objective:

  • Learning what credit insurance does and does not cover, what benefits may the product provide, how to determine if the product fits your needs, etc.
  • How does credit insurance compare to other credit risk management products and solutions?
  • How do credit risks impact your financial profile?

Panel:

Coordinator Speaker
  • Joe McNamara, Director, Credit & Collections, Samsung Electronics Americas
  • Michael Kornblau, US Trade Credit Practice Leader, Marsh
  • David Santos, Vice President, Regional Director Sales & Marketing, Euler Hermes World Agency
Risk Manager
  • Jackie Hair, Executive Director, Risk Management, Ingram Micro Inc.
Liaison
  • John C.Kline, Director, Risk & Ins. Mgmt., Discover Financial Services
9:00 AM - 11:00 AM
Casino Industry - IND108

Casino Industry

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 511C

Don't gamble with your insurance. Spend time with casino industry risk professionals and brokers as they discuss the insurance issues that the casino industry faces. Hear about trends in the insurance market, learn how the market affects the purchase of insurance for casinos and analyze issues that arise for both tribal and commercial casinos in buying insurance and handling claims.

Learning Objective:

  • Keep up-to-date on the latest trends in the insurance market.
  • Network with risk professionals, brokers and underwriters in the casino industry.

Panel:

Coordinator Speaker Risk Manager
  • Joy Sinberg, Deputy Director Risk Management, Seminole Tribes of Florida
Liaison
Energy Resources, Oil and Gas Industry - IND111

Energy Resources, Oil and Gas Industry

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 503

Join your colleagues in a discussion of topics relevant to energy industry professionals, including: the evolution of exposures and related insurance for shale fracking; the current state of contractual indemnities, anti-indemnity statutes and insurance options; and industry, insurer and government responses, post-Macondo. Participate in a roundtable discussion of current issues that affect your operations. This session is hosted by RIMS Houston Chapter.

Learning Objective:

  • Keep abreast of the latest changes within the industry.
  • Understand the contractual requirements and limitations for the industry.

Panel:

Coordinator
  • Michael Phillipus, Director - Insurance and Risk Management, ATP Oil & Gas Corporation
Speaker Risk Manager
  • Michael Phillipus, Director - Insurance and Risk Management, ATP Oil & Gas Corporation
Liaison
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Entertainment Industry - IND109

Entertainment Industry

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 501AB

As an entertainment risk professional, you face many challenges while balancing the need for creativity with risk mitigation. Join your colleagues as we discuss intellectual property risk management and entertainment safety with regard to live events stage rigging. This session is hosted by RIMS Los Angeles Chapter.

Learning Objective:

  • Make sure you are fostering creativity while mitigating risk.
  • Know how to balance the need for a free Internet with protecting content creators' rights to their work.
  • Collect practical advice from peers to reduce your organization's risks.

Panel:

Coordinator Speaker
  • Christopher Miller, Head of Litigation and Technology Law, DreamWorks Animation SKG, Inc.
  • Bennett Pozil, Executive Vice President, Head of Capital Markets & Entertainment, East West Bank
  • Fred Milstein, Chairman, Seven Stars Film Studio
  • Janet Yang, President/Producer, Janet Yang Productions
Risk Manager Liaison
Let’s All Play Together in the ERM Sandbox - ERM202 (SRM)

Let’s All Play Together in the ERM Sandbox

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 502A

Join our roundtable discussion highlighting various perspectives on enterprise risk management (ERM), including methodology, strengths and weaknesses and collaboration opportunities. Benefit from experience-based lessons on how to collaborate (or not). Understand the potential areas of strength and conflict in collaboration among disciplines and how it can result in a more robust and value-focused ERM framework.

Learning Objective:

  • Acquire practical approaches to align risk practices and insight across functions.
  • Evaluate best practices that unburden risk processes and achieve the best value for effort.
  • Determine how cooperation enhances sustainability.

Panel:

Coordinator
  • Laurie Champion, Enterprise Risk Management Practice Leader, Aon Global Risk Consulting
Speaker Risk Manager Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Real Estate Industry: Current Risk Management Issues and Developing Trends - IND113

Real Estate Industry: Current Risk Management Issues and Developing Trends

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 511AB

Join industry peers for an informative discussion on a variety of current risk management issues pertinent to the commercial real estate industry. Gain insight into key topics, including our industry's unique perils, terrorism and other crises. Learn about pre-loss issues to maximize the insurance response to a crisis and recovery. Identify the pitfalls inherent in the business interruption component of property claims. And hear from an enterprise risk management (ERM) champion about overcoming the hurdles and reaping the benefits of an ERM program in the real estate industry. This session is hosted by RIMS Piedmont Chapter.

Learning Objective:

  • Identify trends that affect the real estate industry, and specifically your organization.
  • Share ideas, best practices and expertise with representatives from the nation's largest real estate companies.
  • Empower yourself to consider ERM implementation.

Panel:

Coordinator
  • Ted Dann, Principal, AMX International
Speaker
  • Steven Sachs, EVP, Director Real Estate and Hotel Practice, Willis
  • Jeffrey Alpaugh, Global Real Estate Practice Leader, Marsh Risk & Ins Services Inc.
  • Marco Flores, Director, Risk Management, Equity Office
Risk Manager
  • Jon Raleigh, Director, Insurance/Risk Management, First Industrial Realty Trust, Inc.
  • Stephan Upshaw, VP of Risk Management, Equity Residential
Liaison
Restaurant Industry - IND103

Restaurant Industry

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 510

Join risk professionals from leading restaurant companies, national and regional, as we discuss current issues affecting our industry. Our environment is constantly changing and influences how we manage risk. Disaster planning, new regulations, certificate management, Medicare reporting, social media, board and strategic plan initiatives, safety, security and claims: how do we manage all these issues? Explore suggestions to make some of your decisions easier. Participate in the annual claims benchmarking survey in advance and compare your company's results to others in your category and the industry. This session is closed to the press.

Learning Objective:

  • Examine how the economy, changing market conditions and federal legislation affect your responsibilities.
  • Learn to keep risk management goals in line with organizational strategic plans.
  • Meet and network with your peers, new and experienced alike.

Panel:

Coordinator Speaker
  • Al Rhodes, President & Senior Actuary, SIGMA Actuarial Consulting Group, Inc.
  • Richard Scurrell, Executive Director, Special Contingency Risks Ltd
Risk Manager Liaison
Retailer Risk: The Tipping Point - IND112

Retailer Risk: The Tipping Point

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 518

In these turbulent economic times, the science of shopping is evolving, forcing retailers to reinvent their companies in response to trends and customer preferences and sometimes leading to nontraditional exposures. At the same time, total cost of risk (TCOR) calculations must be continuously improved as risks grow in magnitude, complexity and scrutiny on a global scale. Regulatory improvements and deterioration also affect jurisdictional decisions for new store locations as well as risk control and placement strategies. Examine these major components of emerging risk and the analytics to measure them.

Learning Objective:

  • Explore the systemic changes the retail industry faces today.
  • Assemble the latest tools, metrics and benchmarks for continuous TCOR improvement.
  • Develop communication methods to achieve senior management buy-in of the risk management plan.

Panel:

Coordinator Speaker Risk Manager
  • Janine Kral, Vice President Risk Management, Nordstrom, Inc.
Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
Risk Management and Insurance Practices Around the World - INT200 (ERM, LCT, RMG, SRM)

Risk Management and Insurance Practices Around the World

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 403B

Leverage the current trends and practices of the ever-evolving risk management practice from around the globe. Compare the key findings of the Federation of European Risk Management Associations' Risk Management Benchmarking Survey 2012, the Asia-Pacific Benchmark Survey and the RIMS Benchmark Survey. Analyze the complexity and maturity of international risk management practices.

Learning Objective:

  • Explore the international development of the risk management profession.
  • Identify leading risk management results from different corners of the world.

Panel:

Coordinator Speaker
  • Franck Baron, Group General Manager - Risk Management & Insurance, International SOS
  • Carol Fox, Director of Strategic and Enterprise Risk Practice, RIMS
Risk Manager
  • Jorge Luzzi, Group Risk Management Director, Pirelli Group
Liaison
Risk Management Issues for Higher Education Industry: Workers' Compensation and More - IND106

Risk Management Issues for Higher Education Industry: Workers' Compensation and More

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 513

Workers' compensation and liability issues can raise more questions than answers on college campuses. Stay on top of their constantly evolving nature. Hear from a panel of college and university risk professionals about the biggest workers' compensation issues they face and the experience-based solutions that address them. Discuss medical costs, dealing with third-party administrators, opioid drug use and abuse, exposures outside the United States and the impact of the economy on risk management operations. Further discussions will delve into other risk issues such as general liability and property risk topics.

Learning Objective:

  • Equip yourself with proven higher education solutions to college or university workers' compensation and other risk dilemmas.

Panel:

Coordinator
  • Mark Walls, Senior Vice President - Workers Compensation Market, Marsh USA, Inc
Speaker
  • Kevin Confetti, Director, Employment Practices & Workers Compensation, University of California
  • Javier Garza, Assistant Director, Workers' Comp. Ins., University of Texas System
  • Louis Drapeau, Director, Risk Management, University of Kentucky
  • Elizabeth Guimaraes, Director, Risk Management, Nova Southeastern University Inc.
  • Christine Eick, Exec. Dir. RM & Safety, Auburn University
  • Mark Walls, Senior Vice President - Workers Compensation Market, Marsh USA, Inc
Risk Manager Liaison
Technology, Communications and Media Industry - IND116

Technology, Communications and Media Industry

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 501C

This lively discussion on emerging risks will cut across technologies and address hardware, personal electronics, software and services, communications, and digital media risks. We'll explore key concerns and best practices for handling E&O, cyber and cloud claims, as well as the increasing complexity of contingent business interruption exposures. We'll also look at emerging risk modeling and analytics to optimize risk transfer, management spend and ROI. This highly interactive session will then move into breakout groups focused on key risk areas. This session is closed to Press.

Learning Objective:

  • A better understanding of industry emerging risks.
  • Ideas to better model and quantify risk scenarios and investment opportunities.
  • Solutions to manage and transfer these risks.

Panel:

Coordinator
  • Harry Leff, SVP, Sr. Marketing & Communications Manager, Marsh Risk Consulting
Speaker
  • Holly Daley, Director, Global Risk Management, Hitachi Data Systems Corp.
  • Thomas Quigley, Communications, Media & Technology Industry Practice Leader, Marsh USA, Inc.
Risk Manager
  • Leslie Lamb, Global Risk Manager, Cisco Systems, Inc.
Liaison
  • Sarah E.Pacini, Vice President, Risk Management and Insurance, Advocate Health Care Network
Transportation Industry - IND115

Transportation Industry

Category:
Level: Industry Session (IND)
Date: Tuesday, April 23, 2013
Time: 9:00 AM - 11:00 AM
Room: 512

Address the ever-changing needs of the transportation industry: increasing workers' compensation losses, cargo claims, auto and general liability law suits and constant changes in state and federal regulations. Discover post-injury counseling methods for transportation carriers and their application to reduce workers' compensation costs and increase return-to-work rates. See how you can apply exercise and conditioning and weight-loss programs to reduce stress, maintain an older driving force and become more competitive.

Learning Objective:

  • Add into your program the strategies that risk professionals use to combat ever-rising transportation risk costs.
  • Understand medication certification issues for drivers.
  • Assess the impact of current transportation legislation.

Panel:

Coordinator
  • Todd Allen, Vice President, Risk Management, Kenan Advantage Group Inc
Speaker Risk Manager
  • Todd Allen, Vice President, Risk Management, Kenan Advantage Group Inc
Liaison
10:15 AM - 11:30 AM
Cage Match! Insurance Litigation Perspectives from Both Sides of a Claim - CLM201 (INS, LEG, RMG)

Cage Match! Insurance Litigation Perspectives from Both Sides of a Claim

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 411

Insurance companies and their clients do not always see eye-to-eye, especially when it comes to claims. Adding a client-engaged law firm in the mix makes this three-way wrestling match often adversarial. Look at the claims process through the lens of the carrier, the risk professional and the law firm. Examine the statute of limitations, reservation of rights letters, attorney-client privilege, rights in and out of the policy and settlement theories. Take a ringside seat to claims litigation avoidance.

Learning Objective:

  • Understand the claims legal process from multiple perspectives.
  • Equip yourself with tactics for carrier negotiations.
  • Know what to look for in a law firm for unavoidable litigation.

Panel:

Coordinator Speaker Risk Manager
  • Stephen Truono, VP, Global Risk Management, Starwood Hotels & Resorts Worldwide, Inc.
Liaison
Case Study: Evaluating the Economic Benefit of a 25-Year-Old Captive - FIN203 (ERM, INT, RMG, SRM)

Case Study: Evaluating the Economic Benefit of a 25-Year-Old Captive

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 403A

Examine a case study of a Fortune 500 company that has held a captive insurance company for 25 years. A recent investigation assessed whether the captive was still delivering an economic value to the parent company. Explore the results of that study, including the risk management, tax, domicile, regulatory, capitalization and collateral issues.

Learning Objective:

  • Discover the value-assessment process for a captive insurance program.
  • Incorporate into your captive management plan experience-tested methods of success.

Panel:

Coordinator Speaker Risk Manager Liaison
Compliance Considerations for the Global Risk Professional - INT100 (LEG, RMG)

Compliance Considerations for the Global Risk Professional

Category:
Level: International (INT)
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 409B

What does compliance look like? Is it a myth or an achievable dream? Learn to build a compliance strategy with key data points and decision-making criteria. Compare your efforts to what your peers are doing around the world.

Learning Objective:

  • Know how and where to access meaningful data and criteria to drive decision making.
  • Build a compliance checklist.
  • Determine corresponding insurance market solutions.

Panel:

Coordinator
  • Tim Higgins, Executive Vice President - International, Lockton Companies
Speaker
  • Petra Riga, Head of International Programs, Sales & Distribution, Zurich Insurance Company
Risk Manager
  • John Lafferty, Manager, Risk and Insurance Management, Air Products and Chemicals, Inc.
Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
From the Ivory Tower to the Boardroom: Perspectives on ERM - ERM100 (RMG, SRM)

From the Ivory Tower to the Boardroom: Perspectives on ERM

Category:
Level: Entry
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 408B

Examine perspectives on enterprise risk management (ERM) from academic and practical circles. Learn what is going on not only in classrooms at leading universities but also in the field. And discover what leadership at your company wants from your ERM program. The session is hosted by Spencer Educational Foundation.

Learning Objective:

  • Distinguish between the similarities of and differences between teachings and practice.
  • Prepare to implement both theoretical and practical ideas in your ERM program.

Panel:

Coordinator
  • Andrew Miller, Development Director, Spencer Educational Foundation, Inc.
Speaker
  • Robert Hoyt, Moore Chair and Dept Head, University of Georgia
  • Laureen Regan, Associate Professor, Risk, Insurance, and Healthcare Management, Temple University -- Fox School of Business
  • Pamela Rogers, VP of Enterprise Risk & Insurance Management, Weight Watchers International, Inc.
Risk Manager
  • Daniel Kugler, Assistant Treasurer, Risk Management, Snap-on Incorporated
Liaison
Green Construction: Beyond the LEAD-ing Edge, New Performance Standards - RMG209 (INS, LCT)

Green Construction: Beyond the LEAD-ing Edge, New Performance Standards

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 402B

Green construction and renovation involves managing both immediate- and long-term risks to businesses that may not recognize and embrace the notion of sustainable development. Tackle the nuts-and-bolts of how LEED, model codes and other standards address sustainable sites, water efficiency, energy and atmosphere, materials and resources and indoor environmental quality. Discover the possible errors and omissions pitfalls for your green construction company.

Learning Objective:

  • Understand the substantive and procedural areas of green construction.
  • Establish steps to manage the related risks.
  • Consider unique first-party green coverage features available in the market.

Panel:

Coordinator Speaker Risk Manager
  • James McInerney, Vice President, Field Operations and Risk Manager, Leopardo Companies, Inc
Liaison
Hot Topic: The Impact of Health Care Reform - INS204 (RMG)

Hot Topic: The Impact of Health Care Reform

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 402A

Employers are scrambling to implement health care reform regulations by the end of 2013. At that point, employers must be fully compliant with the Affordable Coverage Act (aka "Obamacare"). But several aspects of the law are only now being defined by the Department of Health and Human Services, including the minimum essential benefits employers must cover, which employees must be covered, health care exchanges, etc. These legal changes will significantly impact the cost, structure and availability of workers compensation insurance and other employee benefits in the second half of 2013 and into 2014. This session will review key aspects of the ACA and how they will impact employee benefits and workers compensation insurance.

Learning Objective:

  • Gain an understanding of the complications involved in the act and the data underlying its impact
  • What risk managers can do to minimize their exposure and identify the employer advantages of this legislation

Panel:

Coordinator Speaker
  • Sam Geraci, Director Corporate Strategy and Research, Liberty Mutual Insurance
  • Matthew Stover, Partner, Manager, and Head of Risk Management, Boston Consulting Group
Liaison
I’m Exhausted, But Are My Underlying Limits? - INS203 (RMG)

I’m Exhausted, But Are My Underlying Limits?

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 405

When is a primary or excess policy exhausted, forcing the coverage above it to respond? The highest state and federal court dockets attest to the growth of this concern for insurance companies and policyholders. Examine whether the policyholder can contribute to the payment of the underlying limits without sacrificing the coverage above the settling carrier's layer. See how insurance companies favor a strict rule on excess coverage. Also consider dispute settlements with policyholders, reinsurance and a combination of payments by the policyholder and settling carriers to satisfy the payment of underlying limits.

Learning Objective:

  • Understand the legal, risk management and actuarial reasoning that defines how limits are handled.
  • Calculate the impact of different perspectives on settlement.
  • Know which settlement alternatives may work for your situation.

Panel:

Coordinator
  • Erin Banks, Client Relations Manager, Perkins Coie LLP
Speaker Risk Manager
  • Diane Labrador, Assistant Treasurer, Risk & Insurance, Intel Corporation
Liaison
Make Your TPA an MVP: Steps to Effectively Team with Your Casualty Claims TPA - CLM103 (INS, RMG)

Make Your TPA an MVP: Steps to Effectively Team with Your Casualty Claims TPA

Category:
Level: Entry
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 404AB

A third-party administrator (TPA) is often engaged to handle self-insured casualty claims, but viewed as only an outside vendor. See how you can transform the TPA relationship into a partnership that maximizes effectiveness and cost-efficiency. Maintain that value through methods- including the use of technology-that continuously monitor the TPA's performance.

Learning Objective:

  • Build your own roadmap to a partnering relationship with your TPA.
  • Adopt negotiation tactics for TPA contracts.
  • Establish measurable TPA account instructions.

Panel:

Coordinator Speaker Risk Manager Liaison
  • Gary Nesbit, Director of Risk & Insurance, Advance Auto Parts
Managing Cyber Risks: How to Keep Your Data Safe - RMG106 (ERM, INS, INT, LEG, SRM)

Managing Cyber Risks: How to Keep Your Data Safe

Category:
Level: Risk Management (RMG)
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 515A

Explore the unique areas of data and cyber risk management from two distinct perspectives: document management and management of personally identifiable information (PII). As part of an overall enterprise risk management approach to data management, recognize the importance of aligning different organizational interests to create data management protocols. Examine approaches to PII management, including ways to deal with technology-linked unauthorized disclosure. Discuss sound data management policies and the role of insurance in loss mitigation.

Learning Objective:

  • Draw the vital cyber risk management links between general counsel, risk management and information technology.
  • Assess your organization's data and cyber risk management program against current risks and common protocols.

Panel:

Coordinator Speaker
  • Joe Depaul, Managing Director | CyberRisk Services, Arthur J. Gallagher Risk Management Services, Inc.
  • Peter Gronvall, Managing Director, Huron Consulting Group
  • Jeffrey Driver, Chief Risk Officer, Stanford University Medical Center
Risk Manager
  • Paul Piazza, Director Risk Management, Honeywell International Inc.
Liaison
  • John C.Kline, Director, Risk & Ins. Mgmt., Discover Financial Services
Occupational Fraud and Crime Insurance - RMG204 (INS, INT, LCT)

Occupational Fraud and Crime Insurance

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 406A

If your organization has crime exposures, you need to understand occupational fraud and the methods proven to mitigate it. Explore the many facets of occupational fraud management: statistical analysis, including industry and department breakdowns; the role of corporate culture; the fraud triangle; whistleblower solutions; background screening; due diligence investigations; vendor fraud; and remote location fraud.

Learning Objective:

  • Know how to profile the fraudster.
  • Recognize red flags of fraud.
  • Discover best practices to employ for fraud risk management and loss prevention.

Panel:

Coordinator
  • Stephen Yesko, Director, Sales & Marketing, Lowers & Associates
Speaker Risk Manager
  • Danny Pack, SVP, Risk Management, Loomis Armored US, LLC
Liaison
  • John C.Kline, Director, Risk & Ins. Mgmt., Discover Financial Services
The Competing World of Risk Consulting - INT300 (ERM, INS, RMG, SRM)

The Competing World of Risk Consulting

Category:
Level: Senior
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 406B

Delve into the world of competing international risk consulting options: bundled and unbundled risk assessment, risk mapping and risk mitigation. Hear about the challenges to the future of field engineering and the strategic vision of global multi-perils account risk consulting.

Learning Objective:

  • Know what the major U.K. and European risk consulting markets have to offer U.S. businesses.
  • Learn how to best encompass Asian and Rest of the World exposures in your risk management program.

Panel:

Coordinator
  • Sheryl Hickman, Executive Vice President, AXA MATRIX Risk Consultants
Speaker Risk Manager
  • Laurent Barbagli, Lafarge Risk Manager & AMRAE Board Member, Lafarge Group and AMRAE
Liaison
Workers' Compensation Reform in the Wild West: The Good, the Not-So-Bad and the Ugly - CLM204 (INS, LCT, LEG, RMG)

Workers' Compensation Reform in the Wild West: The Good, the Not-So-Bad and the Ugly

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 10:15 AM - 11:30 AM
Room: 408A

The Good: California's new executive medical director has prioritized evaluating and updating the official medical fee and treatment utilization schedules and improving the qualified medical evaluator process. The Not-So-Bad: A public self-insurance pool's process for temporary and permanent return to work minimizes exposure to Americans with Disabilities Act Amendments Act (ADAAA) and Fair Employment and Housing Act (FEHA) violations and claims costs. The Ugly: Opioids inappropriately prescribed for long-term treatment of work injuries has led to an explosion in testing costs. Examine case studies that highlight monitoring, drug abuse prevention and cost savings with tapering and cessation programs. This session is hosted by RIMS Orange County Chapter.

Learning Objective:

  • Keep abreast of California's changes to utilization review and injured employee benefit delivery.
  • Equip yourself with forms, checklists and detailed workflow examples to improve compliance.
  • Calculate the value of managing drug abuse in your workplace.

Panel:

Coordinator Speaker
  • Rupali Das, Executive Medical Director, California Department of Industrial Relations, Division of Workers' Compensation
  • Sharon Douglas, CEO, RWI
Risk Manager Liaison
11:45 AM - 2:00 PM
Good Vibrations Industry Networking Luncheon - INL

Good Vibrations Industry Networking Luncheon

Category:
Level:
Date: Tuesday, April 23, 2013
Time: 11:45 AM - 2:00 PM
Room: Exhibit Hall

Take a break from the excitement of the conference and relax over lunch in the Exhibit Hall. Even though you're inside, you'll feel good California vibes that are sure to leave you in great spirits for the rest of the day. Take advantage of this exclusive time in the hall to see the exhibitors on your list.

2:15 PM - 3:30 PM
Admitted Insurance: To Be or Not To Be, That Is the Question in Latin America - INT202 (INS, RMG)

Admitted Insurance: To Be or Not To Be, That Is the Question in Latin America

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 2:15 PM - 3:30 PM
Room: 404AB

With increased enforcement of admitted insurance regulations in Latin America, you need to be aware of the compliance requirements and the potential risks of relying on global nonadmitted insurance where it is prohibited. Explore the challenges of implementing a multinational insurance program that complies with different countries' regulations. Bilingual presentation (English and Spanish).

Learning Objective:

  • Differentiate between legislation interpretations in various Latin American countries.
  • Determine if fronting arrangements are legal where your organization does business.
  • Adopt a working reference guide to admitted and nonadmitted issues on a country-by-country basis.

Panel:

Coordinator Speaker Risk Manager
  • Jorge Luzzi, Group Risk Management Director, Pirelli Group
Liaison
Escalating Pharmaceutical Costs in Workers’ Compensation: One Clinical Solution - CLM200 (INS, LCT, RMG)

Escalating Pharmaceutical Costs in Workers’ Compensation: One Clinical Solution

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 2:15 PM - 3:30 PM
Room: 406A

Survey the scope of the problem and explore the range of tools-and their development and implementation-to contain pharmaceutical costs for workers' compensation. Follow the step-by-step process: key intervention, physician review of the claimant's medical file and drug utilization history and peer-to-peer conferencing between the reviewing and prescribing physicians. Examine the structure and process as well as successful outcomes, understand the roles of each stakeholder and review implementation guidelines for this program.

Learning Objective:

  • Grasp the full scope of the drug-cost dilemma for workers' compensation cases.
  • Understand how peer review can calculate workers' compensation outcome metrics.
  • Compile evidence-based medicine guidelines to mitigate costs.

Panel:

Coordinator Speaker
  • Jacob Lazarovic, SVP, Chief Medical Officer, Broadspire
  • Jim Andrews, Executive Vice President, Pharmacy Services, Healthcare Solutions
Risk Manager Liaison
  • Debbie Real, Manager - Risk Management Administration, PETCO Animal Supplies, Inc.
Excellence in Risk Management 10 - RMG211

Excellence in Risk Management 10

Category:
Level: Intermediate
Date: Tuesday, April 23, 2013
Time: 2:15 PM - 3:30 PM
Room: 403A

See how the scope and mission of risk management continue to change as a result of regulatory, economic and geopolitical trends. Explore the results of the 10th annual RIMS/Marsh Excellence in Risk Management Survey as it examines current, key trends in risk management as identified by members of the profession. Join the discussion about the drivers of risk management and its relation to overall business strategy for the twenty-first century.