Sessions By Day

Sunday, April 15, 2012
8:30 AM - 3:00 PM
RCS-S: RIMS 2012 Community Service Day

RIMS 2012 Community Service Day

Session Code: RCS-S
Date: Sunday, April 15, 2012
Time: 8:30 AM - 3:00 PM

Community Service Day 

                                                               

Join RIMS and Zurich at RIMS 2012 Annual Conference & Exhibition as we work together to give back to the city of Philadelphia.

 

Who: RIMS, Zurich and you!

What: RIMS 2012 Community Service Day – RIMS and Zurich need your help to assist         Cradles to Crayons with their mission of providing disadvantaged children of Philadelphia, between the ages of 0-12, with some of the most important basics of life, including clothing, school supplies, toys and much more. Community Service Day volunteers will inspect books, pack clothing, sort toys, stuff backpacks and fill orders for local boys and girls. Be sure to stay tuned for more project details!

Real Life Stories of how Cradles to Crayons helps children in need...
  • A family came into Women Against Abuse Emergency Shelter with nothing but the clothing on their backs. An emergency order was made to Cradles to Crayons and that family was given a bundle of clothing and toys for each child within 24 hours. Each bundle of clothing was size and gender appropriate and included tops, pants, pajamas, and brand new socks and underwear. None of the clothing had any stains or tears. The toys were also of good quality and had no missing pieces, along with brand new batteries. Mom came to this social worker in tears because she had never received the quality of clothing that she received from Cradles to Crayons.
  • A teen mother who was enrolled in Power to Parent, a program for parenting teens, lost everything in a fire. All of her baby's toys and clothing were destroyed. Cradles to Crayons was able to provide books, clothing, toys and school supplies to this teen parent. These donated items allowed her child to have some sense of normalcy and freed this young mother from the stress and expense of trying to replace the baby items that she had lost. She was very excited and grateful to receive such high-quality items. This young woman stayed in school and graduated because she could focus on her education and not stress over not being able to provide her child with basic essentials.

When: Sunday, April 15 from 9:30 am to 3 pm*

*8:30 am Event Kick-Off: Welcome and Breakfast at Pennsylvania Convention Center

  9:30 am volunteers transported to event site

 Date is firm, but timeline is subject to change.

Where: Volunteers will be transported from the Pennsylvania Convention Center to the Cradles to Crayons’ “The Giving Factory†in nearby Conshohocken, PA.

Register for RIMS 2012 today to volunteer and make a difference!

        

 If you are unable to volunteer, but still want to help OR if you plan on volunteering and would like to learn more ways to provide support, email us for information.

 

RIMS and Zurich would like to thank the following for their services and in-kind support making this event possible:

 

Panel
  • -
5:30 PM - 8:00 PM
ROR-S: RIMS Opening Reception: "50 Years of Making Connections"

RIMS Opening Reception: "50 Years of Making Connections"

Session Code: ROR-S
Date: Sunday, April 15, 2012
Time: 5:30 PM - 8:00 PM

Explore a world of whimsy and wonderment as RIMS celebrates 50 years of making connections. Enjoy festive foods, whirlwinds of entertainment and networking with your peers. The 2012 Opening Night Reception will be held at the Philadelphia Please Touch Museum, which is housed in the beautifully restored Memorial Hall in Fairmount Park. Join us for this world-class celebration that will kick-off four days of networking, education and professional development.

Please pick up your registration materials prior to the Opening Reception. Shuttle service will be provided between the Philadelphia Convention Center and RIMS hotels.

*Guest event tickets are $75 each and include access to the Opening Reception, General Session and RIMS 2012 Battle of the Bands.

 

Panel
  • -
Monday, April 16, 2012
8:00 AM - 10:00 AM
RGS-M: General Session

General Session

Session Code: RGS-M
Date: Monday, April 16, 2012
Time: 8:00 AM - 10:00 AM

Doors open at 7:30 am
Breakfast service ends promptly at 8:30 am.

Risk knows no boundaries and it presents new challenges for you and your organization. RIMS leadership will share what RIMS has planned for 2012 and how we are working to elevate the profile of risk management. Help us congratulate the recipient of the 2012 Harry and Dorothy Goodell Award, the Society’s highest honor for outstanding lifetime achievement in the industry.

Billy Beane

Oakland A’s General Manager and subject of the bestselling book, Moneyball: The Art of Winning an Unfair Game - currently a major motion picture.

Considered one of the most progressive and talented baseball executives in the game today, Billy Beane has molded the Oakland Athletics into a perennial postseason contender since assuming the general manager’s duties shortly following the 1997 season. He shattered antiquated MLB beliefs that big payrolls equated wins by implementing unorthodox (by MLB standards) strategic methodology that inevitably led one of the worst teams in the AL with one of the lowest payrolls, to three American League West Division titles. Beane’s strategy has since opened the eyes of many top sports executives and CEOs around the country who now utilize the “Moneyball” methodology.

“Arrangements for the appearance of Billy Beane made through Greater Talent Network, Inc. New York, NY”

Panel
  • -
10:15 AM - 11:00 AM
FTO-M: RIMS First Timers Orientation

RIMS First Timers Orientation

Session Code: FTO-M
Date: Monday, April 16, 2012
Time: 10:15 AM - 11:00 AM

Work the conference like a pro with insider tips from the RIMS Conference Programming Committee. You’ll learn the ins-and-outs of the conference, where sessions are held, how to maximize networking throughout the conference, and the best way to navigate the Exhibit Hall.

Panel
  • -
12:15 PM - 1:30 PM
RAL-M: RIMS Awards Luncheon

RIMS Awards Luncheon

Session Code: RAL-M
Date: Monday, April 16, 2012
Time: 12:15 PM - 1:30 PM

And the winner is...

Recognize the achievements of your peers for their dedication to the future of risk management. Join us in honoring deserving individuals, organizations and chapters for their stellar efforts to drive success.  Find out who will win the 2012 Ron Judd Heart of RIMS Award, Richard W. Bland Memorial Award, Arthur Quern Quality Award and Chapter Awards.  For more details, visit www.RIMS.org/Awards.

Panel
  • -
1:45 PM - 3:00 PM
CLM206: Claims Triage: Identifying and Settling Big Ticket Claims

Claims Triage: Identifying and Settling Big Ticket Claims

Session Code: CLM206
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
In the arena of workers compensation, 20 percent of the claims drive 80 percent of the cost. Yet, the vast majority of resources are not focused on these claims. Companies are leaving tens of millions of collateral dollars tied up in escalating reserves and insurance premiums. This money could be improving bottom lines. Discover the benefits of identifying and settling the claims that drive the cost of your workers compensation program from the perspectives of an employer, an excess carrier and an expert in settlement negotiations. Learn how to: identify recent high-exposure claims before they escalate; navigate the complexities of the Medicare set-aside (MSA) process; determine ultimate exposure, present value of exposure and future medical valuation for settlement purposes; successfully negotiate settlements; and reduce overall costs and exposure. This session is hosted by RIMS San Diego Chapter.
Panel
  • Coordinator - Greg Oswell, Gitter & Associates, Inc.
  • CPC - Cheryl Berman
  • Speaker - Gregory Gitter, Gitter & Associates, Inc.
  • Speaker - Mary Proietti, Packaging Corporation of America
  • Speaker - Donna Urbanski
  • Speaker - Mark Walls, Marsh USA, Inc
EMP200: On Trial: Inside a Sexual Harassment Lawsuit

On Trial: Inside a Sexual Harassment Lawsuit

Session Code: EMP200
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Observe a vibrant and mock employment trial conducted by trial attorneys, an employment law expert and a risk manager which showcases the everyday dangers of employment liability - where the audience is the jury and decides the case! The presentation will go through the elements of an employment trial, including background information regarding employment violation claims of hostile work environment, retaliation and harassment, as well as discussion of Title VII protections. Audience will participate in the jury deliberation process and fill out a mock jury verdict form. Participants will learn important lessons on the consequences of failing to follow proper employment practices and procedures. Participants will also receive constructive advice on how to minimize their own organizations and executives exposures to such claims.
Panel
  • Coordinator - Joni Mason, Chartis
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Mercedes Colwin, Gordon & Rees LLP
  • Speaker - Walter Hope, AmerisourceBergen Corp.
  • Speaker - Joni Mason, Chartis
  • Speaker - David Silke, Gordon & Rees LLP
ERM101: 10 Easy Steps to Implement ERM

10 Easy Steps to Implement ERM

Session Code: ERM101
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
With case studies, explore the steps to successfully implement an enterprise risk management (ERM) program within any organization. No need to hire expensive consultants or software to begin your ERM journey.
Panel
  • Coordinator - Richard Sarnie, The Great Atlantic & Pacific Tea Company, Inc.
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Carol Fox, RIMS
  • Speaker - Richard Sarnie, The Great Atlantic & Pacific Tea Company, Inc.
INS103: An Overview of Workers Compensation Basics

An Overview of Workers Compensation Basics

Session Code: INS103
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Evaluate current and emerging issues in workers compensation with a high-level overview of what reform changes mean to employers and—where possible—what can be done to optimize cost-saving benefits. Each U.S. state has its own workers compensation market, laws and regulations. Workers compensation policies and the premiums charged for coverage are based on a variety of factors, including classification, ratings and loss history. Take a look at certain states and the issues and challenges of those markets, including California, Texas and New York. Focus on workers compensation legislation, placement, rules and regulations and claims issues specific to each location. Review potential market solutions—designed for companies in all market segments and industries—that have the potential to reduce the frequency and severity of workers compensation claims and ultimately reduce the cost of losses and expedite injured workers return to the labor force. An effective workers compensation program requires a comprehensive, consultative approach to risk management to drive costs down and profitability up. Gain an understanding of risk consulting and claims management solutions and workers compensation market alternatives, which may help your company.
Panel
  • Coordinator - Harry Leff, Marsh Risk Consulting
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Peggy Benton, Marsh USA Inc.
  • Speaker - Thomas Ryan, Marsh Risk Consulting
  • Speaker - Parul Stevens, Smithfield Foods, Inc
  • Speaker - Mark Wilhelm, Safety National Casualty Corp.
INS205: Third Party Recovery: Getting the Most Out of Other People's Insurance

Third Party Recovery: Getting the Most Out of Other People's Insurance

Session Code: INS205
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Learn to achieve cost-effective third party recoveries. Additional insured provisions, indemnity agreements and subrogation can all be used to limit the impact of claims on your company's loss experience and insurance premiums. Examine those different strategies so you can implement reforms to your additional insured provisions, indemnity agreements and subrogation strategies. This session is hosted by RIMS Delaware Valley Chapter.
Panel
  • Coordinator - Timothy Law, Reed Smith, LLP
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Brian Chance, ECBM, Inc.
  • Speaker - Thomas Culotta, Burlington Coat Factory
  • Speaker - Timothy Law, Reed Smith, LLP
INT202: Managing Marine and Cargo Risks in the Gulf of Aden: The Year Ahead

Managing Marine and Cargo Risks in the Gulf of Aden: The Year Ahead

Session Code: INT202
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Witness a demonstration from an East Africa specialist and a risk professional on how intelligence-gathering techniques and collection plans can alert marine and cargo risk professionals to increasing risks and the movement of pirate hotspot areas. Learn how practical tools and methods from these plans allow you to forecast risks, improve risk management strategies and identify and compare risks. Through case studies, analyze the valuable conclusions intelligence collection plans produce and how they can be used for forecasting risk and strategic planning. Discover how this collection plan helped forecast emerging piracy hotspots and key risks for 2012. Know the key game-change indicators and the risk outlook for shipping in the Gulf of Aden. Gain valuable techniques to develop your forward-looking intelligence plan, improve strategic planning in the region and evaluate current risk mitigation tools—including armed guards—for transiting through the Gulf of Aden and Indian Ocean.
Panel
  • Coordinator - Amanda Russo, Exclusive Analysis
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Mark Roberton, Nexen Energy ULC
  • Speaker - Natznet Tesfay, Exclusive Analysis
INT205: Captive Formation in Latin America: Challenges and Potential

Captive Formation in Latin America: Challenges and Potential

Session Code: INT205
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Explore the challenges risk professional face when implementing a captive insurer in Latin America. Learn from our speakers how they have created captive insurance companies and their experiences with established captives. Discover different perspectives on how various players can coordinate their efforts to build extraordinary potential for new captive business in the region. And hear about captive domiciles interested in Latin American parents and views from regulators in the region. Bilingual presentation (English and Spanish). This session is hosted by the Latin American Risk and Insurance Management Association (ALARYS).
Panel
  • Coordinator - Stavros Costarangos, Padeco Seguros - Riskco Panama
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Stavros Costarangos, Padeco Seguros - Riskco Panama
  • Speaker - Jorge Luzzi, Herco Consultoria De Riscos
  • Speaker - Javier Mirabal, Mirabal Risk Management
RMG104: Know Your Firm: How Company Knowledge Improves Risk Management

Know Your Firm: How Company Knowledge Improves Risk Management

Session Code: RMG104
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
One of the most significant advantages a risk professional brings to the negotiating table is an exceptional knowledge of the enterprise. A detailed knowledge of your company—its operations, objectives, strategies and principles—allows you to effectively present its risks in the market. Learn to anticipate emerging risk management challenges and show senior management that you are on the team. Explore a variety of tools and resources that will help keep you on the inside track.
Panel
  • Coordinator - Harry Leff, Marsh Risk Consulting
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Daniel McGarvey, Marsh
  • Speaker - Kevin Moss, Michelin North America, Inc.
RMG105: Working with Risk Management's Next Generation

Working with Risk Management's Next Generation

Session Code: RMG105
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Join a panel discussion representing a span of generations: Baby Boomer, Gen X and Gen Y. See the differences between each generation and how they approach their work. Discuss work-life balance, continuing education, career strategies and views on technology. Uncover similarities among the groups and debate how they and their employers can create an environment where everyone can work together and collaborate for better results. While each generation differs in approach and philosophy, none are necessarily wrong in their thinking. Understand why attracting talent into the risk management industry is imperative and explore ideas for engaging Gen Y. This session is hosted by RIMS Student Advisory Council.
Panel
  • Coordinator - Noelle Codispoti, Gamma Iota Sigma
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Marcin Plonka, SAP AG
  • Speaker - Debra Rodgers, ARAMARK
  • Speaker - Jacob Timmins, Westrope
RMG212: The Impact of Health Care Reform on Employers

The Impact of Health Care Reform on Employers

Session Code: RMG212
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
Most changes resulting from the health care reform law will be in place by 2018. What do those changes mean for U.S. businesses and risk professionals? Analyze the details of the employer mandate; businesses and industries that will be most affected; employer and employee options; how workers compensation costs will be affected; what will this means for outsourcing, health and wellness; and the availability of doctors and health care services in future years.
Panel
  • Coordinator - Karen Roubicek, Liberty Mutual Insurance
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Sam Geraci, Liberty Mutual Insurance
  • Speaker - Patrick Leary, Genentech, Inc.
RMG302: The Many Faces of Todays Job Market-Where Do You Fit?

The Many Faces of Todays Job Market-Where Do You Fit?

Session Code: RMG302
Date: Monday, April 16, 2012
Time: 1:45 PM - 3:00 PM
The ever-changing face of risk management resulting from the after-effects of the financial crisis and additional SEC requirements have clearly gained the attention of the C-Suite. With that, the role of the risk management executive has expanded in many companies from responsibilities such as: property and casualty placement, claims, loss control, RMIS data management, captive services and M&A's to creating an enterprise risk management process which may also include strategic initiatives and business continuity planning. Hear various perspectives on what hiring executives are commonly seeking in a potential candidate, what search consultant advisors are recommending, and what two professionals have experienced in recent position changes. Come prepared to gain perspective of the skills you may now need to satisfy for today's "risk management" job opportunities and how to market yourself! This session is hosted by RIMS.
Panel
  • Coordinator - Richard Meyers, Richard Meyers & Assoc., Inc.
  • CPC - Cheryl Berman
  • Speaker - Peter Fahrenthold, Northrop Grumman Corporation
  • Speaker - Richard Meyers, Richard Meyers & Assoc., Inc.
  • Speaker - Julie Pemberton, Outerwall Inc.
  • Speaker - Pamela Rogers, Weight Watchers International, Inc.
2:00 PM - 4:00 PM
IND900: Real Estate

Real Estate

Session Code: IND900
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Discuss current issues related to various risk management and insurance topics in an open forum that creates the opportunity for information sharing, topical updates and networking amongst key insurance executives within the real estate sector.
Panel
  • Coordinator - Michael Horvath, Simon Property Group
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Jeffrey Alpaugh, Marsh Risk & Ins Services Inc.
  • Speaker - Kristin Carrington, Carrington Risk Consulting
  • Speaker - Michael Horvath, Simon Property Group
  • Speaker - Sal Lifrieri, Protective Countermeasures & Consulting
  • Speaker - Mary Pipino, Donald P. Pipino Company, Ltd.
  • Speaker - Steven Sachs, Willis
IND903: Professors and Instructors of Risk Management and Insurance

Professors and Instructors of Risk Management and Insurance

Session Code: IND903
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Discuss risk management and insurance educational curricula at the undergraduate and graduate level, as well as continuing education programs on both the national and international stage.
Panel
  • Coordinator - Steve Avila, Ball State University
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Steve Avila, Ball State University
  • Speaker - Al Gorski, Orange County Transportation Authority
  • Speaker - Jean Paul Louisot, Univ Paris I - La Sorbonne
IND905: Adventures and Misadventures in Nonprofit Executive Risk

Adventures and Misadventures in Nonprofit Executive Risk

Session Code: IND905
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Engage in a panel discussion of executive risk cases from the nonprofit industry. Hear two risk professionals highlight nonprofits and case histories, ranging from cautionary tales to instructive examples to inspirational models. Delve into industry cases: a nonprofit bankruptcy that led to claims against directors, abuse of media technology that threatened nonprofit reputation, a case of alleged misuse of donated funds, novel claims and the stories behind the headlines. Listen as corporate counsel compares and contrasts the liability exposures faced by directors of public companies, private companies and nonprofit organizations. Learn from a panel discussing the claims impact on the nonprofit directors and officers marketplace, strategies for effective policy negotiation and renewal, factors that led to rate firming and the potential impact of post-recession reforms on the sector. Participants should serve risk management functions for nonprofit and governmental institutions or focus on management liability. This session is hosted by RIMS Potomac Chapter.
Panel
  • Coordinator - Emily Cummins, National Rifle Association of America
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Ben Beeson, Lockton Companies LLP
  • Speaker - Emily Cummins, National Rifle Association of America
  • Speaker - Albert Fierro, AARP
  • Speaker - Peter Flocos, K&L Gates LLP
IND906: Healthcare

Healthcare

Session Code: IND906
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Listen to panelists from some of the largest and most sophisticated health care firms in the country present their insight into medical malpractice claims data, risk management developments and the implications of national trends. This session is hosted by RIMS Cumberland Chapter.
Panel
  • Coordinator - James O'Dell, Willis
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - David Fausett, LifePoint Hospitals, Inc.
  • Speaker - Shirley Fuller-Cooper, HCA Inc.
  • Speaker - Paul Greve, Willis Health Care Practice
  • Speaker - James O'Dell, Willis
IND908: Restaurant (No Press)

Restaurant (No Press)

Session Code: IND908
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Join risk professionals from leading restaurant companies, both national and regional, as they discuss current issues that affect the restaurant industry. The world changes day to day and influences how you manage risk. Today's tight economy, market conditions and federal legislation affect your business, your coworkers and your guests. New ADA requirements, nutrition, labels, menus, calories and advertising food products: how do you manage all these issues? Discuss how strategic risk management can provide the tools needed to make business decisions. And be present for the reveal of the annual claims benchmarking results. Participate in the survey in advance and receive a confidential report that compares your company's results to your peers and the industry as a whole. Whether you are a new or experienced risk professional, this is your opportunity to meet and network with peers in your industry and discuss problems specific to restaurant companies. This session is closed to the press.
Panel
  • Coordinator - Charlotte Peedin, Golden Corral Corporation
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Chrystina Howard, Willis Risk Solutions North America
  • Speaker - Al Rhodes, SIGMA Actuarial Consulting Group, Inc.
IND911: Casino

Casino

Session Code: IND911
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Don't roll the dice with your insurance. Join casino industry risk professionals and brokers as they examine the latest issues the casino industry faces. Explore trends, how the insurance market affects the purchase of insurance for casinos and resorts, issues that arise when casinos purchase insurance, worker and patron claims and common issues that arise in handling claims for both tribal and commercial casinos.
Panel
  • Coordinator - Paula Gentile, MGM Resorts International Risk Management
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - David Goodwin, Covington & Burling LLP
  • Speaker - Christian Ryan, Willis
  • Speaker - Joy Sinberg, Seminole Tribes of Florida
IND913: Energy Resources, Oil and Gas

Energy Resources, Oil and Gas

Session Code: IND913
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
Join this discussion of the impact of the longest soft market in recent history. Discuss the current regulatory climate, including the governmental financial requirements with respect to offshore operations. And conclude with a round table discussion of current issues relevant to energy resources, oil and gas. This session is hosted by RIMS Houston Chapter.
Panel
  • Coordinator - Chris Moss, Charles Taylor Risk Consulting
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Theresa Fadul, IMA, Inc.
  • Speaker - Chris Moss, Charles Taylor Risk Consulting
  • Speaker - William Pugh, Liskow & Lewis
  • Speaker - Mark Rankin, Basic Energy Services
RMG201: Associate in Risk Management 54: Risk Assessment Exam Review

Associate in Risk Management 54: Risk Assessment Exam Review

Session Code: RMG201
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
In a final review for the Associate in Risk Management (ARM) 54 exam (Risk Assessment), focus on understanding the more challenging areas of the course. Review the main concepts of risk assessment, forecasting and cash flow concepts and applications, the exam format and trial exam questions. To fully benefit from this session, advanced preparation in the course materials is recommended.
Panel
  • Coordinator - Michael Elliott, The Institutes
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Richard Berthelsen, The Institutes
RMG300: News Flash: Dealing with Intense Media Scrutiny During a Business Crisis

News Flash: Dealing with Intense Media Scrutiny During a Business Crisis

Session Code: RMG300
Date: Monday, April 16, 2012
Time: 2:00 PM - 4:00 PM
While emergency response plans must address natural disasters and accidents, most companies are more likely to experience product recalls, labor disputes, fraudulent claims or criminal acts. Is your organization prepared to effectively handle a deluge of unwanted media calls and social media rumors about an internal situation that suddenly goes public? Gain techniques that you can use to successfully communicate with the media, employees, investors and other stakeholders during a crisis and emerge from it with your company's reputation intact. In an interactive case study examination, learn how to prepare for and successfully manage difficult media inquiries. Learn tips for influencing management to develop proactive crisis communications strategies and fostering relationships with media relations personnel. Then put workshop lessons into practice by tackling a mock press conference. Discover the power of teamwork by quickly developing crisis communication strategies, key messages and answers to potential questions. Empower yourself to assume a leadership role in any crisis communications situation.
Panel
  • Coordinator - Joan Gladstone, Gladstone International, Inc.
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Gordon Adams, Tri-Marine International, Inc.
  • Speaker - Joan Gladstone, Gladstone International, Inc.
  • Speaker - Ron Gray, AccentCare
3:15 PM - 4:30 PM
CLM101: What Do You Mean My Loss Is Not Covered?

What Do You Mean My Loss Is Not Covered?

Session Code: CLM101
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
When the risk professional asks the broker to find out why there is no coverage, it could be an error or omission on the part of the broker. How can this happen with a knowledgeable and capable broker? When an uninsured loss occurs, it may take a considerable amount of litigation to determine who is at fault. Discover how best to approach resolution of an uninsured loss and how to prevent it from happening in the first place. If there is litigation, what can you expect? How does this change if someone was injured, your product failed or your own property is damaged? What are the duties owed by brokers to risk professionals and how does the law determine this? Learn to ensure that coverage is adequate before a loss by making everyone involved aware of each other’s expectations. This session is hosted by RIMS Arizona Central Chapter.
Panel
  • Coordinator - Akos Swierkiewicz, IRCOS, LLC
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Sandra Little, Bar-S Foods Co.
  • Speaker - Lynne Lovell
  • Speaker - Akos Swierkiewicz, IRCOS, LLC
CLM207: Assessing Third Party Administrators: From RFP to Stewardship

Assessing Third Party Administrators: From RFP to Stewardship

Session Code: CLM207
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
Managing the claim administrator process has been challenging enough. So, industry consolidation among third party administrators (TPAs) has only further stressed risk professionals and the TPA industry alike. As risk professionals focus on protecting assets and mitigating claims, the TPA industry has coped with staff turnover, increasing case loads and dynamic regulatory environments with increased pressure to improve operational efficiencies. Learn how to assess TPAs from the initial proposal process through the annual stewardship review. Develop TPA checklists to review claim service providers. And, take the opportunity to bring your concerns to industry experts. This session is hosted by RIMS Central Ohio Chapter.
Panel
  • Coordinator - Jeffrey Branca, Marsh
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Jeffrey Branca, Marsh
  • Speaker - Nathan Hughes, Safelite Group
  • Speaker - Barry Wilson, EXPRESS
ERM100: Designing an ERM Infrastructure

Designing an ERM Infrastructure

Session Code: ERM100
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
Today’s progressive risk management strategy includes not only the implementation of an enterprise risk management (ERM) program, but also evidence of its effectiveness. Further, leading organizations and their executive teams expect risk professionals to lead the ERM initiative effectively and with collaboration. This leaves you in need of strategies for obtaining organizational commitment and methods to demonstrate associated value outcomes. Before embarking on the ERM implementation process, gain an understanding of key components of accountability and how to factor in the role of governance. Learn to demonstrate how your program will be aligned with and further advance your organization’s strategic goals. Using health care case studies from organizations that embraced ERM programs early on; discover methods for implementing with governance oversight, obtaining organizational commitment and demonstrating value protection and creation.
Panel
  • Coordinator - Catherine Bennett, Sedgwick CMS
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Grace Crickette, AAA Northern California, Nevada & Utah
  • Speaker - Linda Epstein, Health Management Associates
  • Speaker - Michelle xxHoppes, Allied World Service Company
INS206: Insured/Insurer Privilege: Can You Tell Your Insurer Your Deepest Secrets?

Insured/Insurer Privilege: Can You Tell Your Insurer Your Deepest Secrets?

Session Code: INS206
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
The common interest doctrine is frequently relied on to allow privileged communications between a policyholder, its defense counsel and its insurer, while protecting against disclosure to third parties. Are those communications really protected and under what circumstances? Are there actions the policyholder, defense counsel or insurer can take that will result in privileged information being discoverable by the other side in litigation? Can the insurer use privileged information against the policyholder in coverage litigation? Can an insurer demand a policyholder's privileged information? What happens if a policyholder refuses? Can the insurer escape coverage? The answers to these questions are surprising. Examine attorney-client privilege as it applies in the context of liability insurance and gain practical guidance on how to manage the substantial risks that exist in this area.
Panel
  • Coordinator - Peter Laun, Jones Day
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Ashraf Kilada, PepsiCo, Inc.
  • Speaker - Peter Laun, Jones Day
LCT100: Bad Management: Examining the Number One Cause of On-Site Safety Issues

Bad Management: Examining the Number One Cause of On-Site Safety Issues

Session Code: LCT100
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
Managerial deficiency is the number one cause of on-site safety issues. Look at the top ten symptoms of managerial deficiencies, how to address those symptoms and how to trace the symptoms back to overarching deficiencies. Learn from a senior safety specialist who has worked with Fortune 500 firms and a veteran risk professional who has dealt with disastrous claims and used the lessons learned to improve safety.
Panel
  • Coordinator - Elizabeth Simer, Mesirow Insurance Services, Inc.
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Kevin Donaghue, Mesirow Insurance Services, Inc.
  • Speaker - Steve Heckle, LKQ Corporation
  • Speaker - Ian Noy, Liberty Mutual
LEG202: Hot Topic: Backwards and Forwards: Legal Issues and Cases to Watch from 2011 that will Impact the Future

Hot Topic: Backwards and Forwards: Legal Issues and Cases to Watch from 2011 that will Impact the Future

Session Code: LEG202
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
The legal landscape continues to change as insurance law evolves. This session will review 10 of the most important cases and legal issues of 2011, the issues to watch for in 2012, and why they are important from an insurance risk management perspective. This discussion isn’t limited to a particular area but will discuss a range of issues from coverage for investigations under D&0 policies to the increasing use of coverage for advertising injury and the ongoing litigation over cybercoverage. The recent Supreme Court decisions concerning arbitration and the continuing litigation over availability of insurance for successor companies will also be discussed. This program will be an intense discussion of the current legal issues every risk manager should be aware of!
Panel
  • Coordinator - Laura Shovlowsky, Proskauer Rose LLP
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Steve Gilford, Proskauer Rose LLP
  • Speaker - Shaun McParland Baldwin, Tressler LLP
  • Speaker - Andy Steinbach, YUM! Brands Inc.
  • Speaker - Frank Strenk, Lockton Companies
RMG100: How to Say Yes: Casting a Positive Light on Risk Management

How to Say Yes: Casting a Positive Light on Risk Management

Session Code: RMG100
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
Risk professionals protect their organizations employees, assets and reputation. At times this can require telling people what they do not want to hear, including “no.” But when you develop a reputation for the negative, you may end up left out of key discussions and decisions and cause fewer accident and near-miss reports, which makes for greater risk for liability, property and workers compensation claims. Discover tips for approaching risk issues with a positive spin, looking for creative ways to be able to say yes and helping employees and managers understand why sometime you may have to say “no.” Find ways to move employees from grudging compliance to embracing quality. Hear risk management professionals share their experiences in developing and implementing practical tools that will assist others addressing negative perceptions of risk policies and procedures and shed some positive light on the human side of risk management. This session is hosted by RIMS Oregon Chapter.
Panel
  • Coordinator - Victoria Nolan, Clean Water Services
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Eva LaBonte, Nike, Inc.
  • Speaker - Dale Lindstrom, Erickson-Air Crane, Incorporated
  • Speaker - Victoria Nolan, Clean Water Services
RMG217: Quality Control and ERM Framework Composition

Quality Control and ERM Framework Composition

Session Code: RMG217
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
In an enterprise risk management (ERM) structure, all employees need to be risk owners. In Japanese society, the most important risk is trust. In order for companies to protect this and maintain their reputation, all employees must keep with the corporate philosophy. This requires efficient employee training and system enhancements to improve workplace motivation. See how the RIMS Japan Chapter focuses on Quality Circle (QC) to achieve this goal. Examine the application of a QC system for risk management, including education, information gathering and rewards associated with managing risks. Bilingual presentation (English and Japanese). This session is hosted by the RIMS Japan Chapter.
Panel
  • Coordinator - Yoshi Hamaji, Association of Risk Management Japan
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Makoto Asano, Four Sights Consulting
  • Speaker - Yoshi Hamaji, Association of Risk Management Japan
SRM400: Exploring Risk Appetite and Tolerance

Exploring Risk Appetite and Tolerance

Session Code: SRM400
Date: Monday, April 16, 2012
Time: 3:15 PM - 4:30 PM
The financial crisis of the late 2000s contained numerous examples of organizations that either willingly or unknowingly accepted large amounts of risk in the name of short-term profit. These organizations were taking risks that contributed to severe financial consequences. In hindsight, many lacked a well-articulated, properly-communicated risk appetite. Others defined their risk appetite and risk tolerance, but did not communicate them across their organizations and lacked the governance mechanisms to ensure compliance. Gain practical guidance on how to present the topic to the board of directors and executive management and walk through simple examples that you can use. This session is hosted by RIMS Strategic Risk Management Development Council.
Panel
  • Coordinator - Carol Fox, RIMS
  • CPC - Cheryl Berman
  • Speaker - Grace Crickette, AAA Northern California, Nevada & Utah
  • Speaker - Nicolas Kaplun, Alea Broker de Seguros SA
  • Speaker - Joanna Makomaski
Tuesday, April 17, 2012
8:45 AM - 10:00 AM
CLM100: The Top 10 Things an Employer Can Do to Mess Up a Workers Compensation Claim

The Top 10 Things an Employer Can Do to Mess Up a Workers Compensation Claim

Session Code: CLM100
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
As the individual charged with handling your organization's workers compensation program, you know it can be an arduous task. Many decisions need to be made throughout the life of a claim, and at any moment the claim can take an unexpected turn for the worse. Through interactive and entertaining demonstrations the panel breaks down the top ten things to avoid when administrating your company's workers compensation plan. Identify the areas where employers often let claim dollars fly out the window due to internal employment policies and procedures. Understand the impact those policies can have, and what you should do to avoid making those determinations in the future. Learn how to effectively implement and manage new and improved internal policies and procedures that will decrease your total incurred claims dollars, while increasing productivity and morale. Gain the tools to make your workers compensation program a paradigm for things done right when dealing with workplace injuries.
Panel
  • Coordinator - Allison Hanson, TRIUNE Health Group
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Douglas Feldman, Lindner & Marsack, S.C.
  • Speaker - Allison Hanson, TRIUNE Health Group
  • Speaker - Nora Vrakas, Construction Resources Mgmt. Inc.
CLM205: Use Critical Thinking with Bodily Injury Claim

Use Critical Thinking with Bodily Injury Claim

Session Code: CLM205
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
Every day, bodily injury claims arise resulting from vehicle collisions, slips and falls, product use and industrial accidents. Sometimes the facts just do not add up. You think the other party is not really injured and you want to fight but need a defense. There are alternatives. Let science determine the true cause of injury and whether it could have been caused as alleged. Take a guided tour through the risk management process to recognize when bodily injury causation should be questioned through a biomechanical engineering analysis of the injury and how your attorney builds a defense upon a final analysis of causation.
Panel
  • Coordinator - Thomas Jennings, ARCCA, Inc.
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - David Gushue, ARCCA, Inc.
  • Speaker - Lawrence Lum, Wilson Elser
  • Speaker - Richard Rabs, Veolia Environnement North America
EMP202: The Unthinkable: When a Workplace Becomes Violent

The Unthinkable: When a Workplace Becomes Violent

Session Code: EMP202
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
Dealing with potentially violent students, patients, customers/patrons and employees is a daunting task. An incorrect approach can create the potential for someone to act-out; creating stress for both the employer and the employee. As a result, workplace violence has become a more prevalent risk and is anticipated to escalate. This session will identify the types of workplace violence, the potential impact to an organization, industries affected, where it occurs and reasons to plan prior to an incident. This interactive presentation will provide real-world case studies, from an organization type that is more prevalent to experience an incident of workplace violence. Attendees will gain insight into the role of risk management and the mitigation strategies and the process for managing these non-traditional risks that can affect any organization. Interactive discussions will place attendees in scenarios, and highlight simple methods for controlling persons who are anticipated to act-out and highlight the benefits of pre-planning in the event of an incident.
Panel
  • Coordinator - Sean Ahrens, Aon Global Risk Consulting
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Sean Ahrens, Aon Global Risk Consulting
  • Speaker - George Economas, Johns Hopkins Medical Institute
  • Speaker - Sarah Pacini, Advocate Health Care Network
FIN100: Captive Formation Step-by-Step

Captive Formation Step-by-Step

Session Code: FIN100
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
Walk through the steps of establishing a captive insurance company. As your guide, an experienced risk professional who has set up a captive will detail the inside decision-making process and how the idea is sold within the company. Follow how the captive application is put together and find out what takes place in the last weeks leading up to formation. Share an insider’s look at how regulators view incoming applications and how the final steps of the process work. The session will conclude with a case study of a company that has gone through the captive-formation process.
Panel
  • Coordinator - Paul Smith, Ernst & Young LLP
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Mark Huddleston, Sigma-Aldrich Corporation
  • Speaker - Paul Smith, Ernst & Young LLP
  • Speaker - Derick White, Strategic Risk Solutions
INS101: Understanding the Importance of Surety

Understanding the Importance of Surety

Session Code: INS101
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
Every Fortune 1000 company has a need for surety products. Yet, how many in the insurance business understand surety products and their importance? Why should you focus on this segment of business? Why are surety products important to your insurance business? How does a surety claim work? Examine the types of surety bonds and their differences. And, uncover the details of underwriting surety bonds, focusing on the character, capacity and capital behind a project and insured.
Panel
  • Coordinator - Carla Ferrara, ACE
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Ray Batistoni, Hertz Global Holdings
  • Speaker - Stephen Haney, Ace Professional Risk-Surety
  • Speaker - Robert McDonough, Aon Risk Solutions Construction Services Group
INS105: Your D&O Roadmap: How to Avoid Pitfalls, Potholes and Pileups

Your D&O Roadmap: How to Avoid Pitfalls, Potholes and Pileups

Session Code: INS105
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
The directors and officers (D&O) insurance market is in a state of constant flux. Learn how to navigate the world of D&O insurance by creating your very own D&O roadmap for negotiating policy renewals and managing claims. Please your directors and officers by obtaining significant coverage enhancements for them. Develop a thorough understanding of what claims may, or may not be covered under a variety of D&O policy forms. Understand how recent and controversial developments in insurance law and legislation affect D&O coverage. Hear from three experienced professionals in the risk management, brokerage and legal fields who offer perspective and advice from the D&O trenches.
Panel
  • Coordinator - Lisa Cirando, Jones Day
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Lisa Cirando, Jones Day
  • Speaker - Heather Fox, ARC Excess and Surplus, LLC
  • Speaker - Kathy Schroeder, Office Depot, Inc.
INT100: Overseas Suppliers: Risk Analysis and Insurance Solutions

Overseas Suppliers: Risk Analysis and Insurance Solutions

Session Code: INT100
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
Global product and service sourcing has multiplied both opportunities and uncertainties for companies. Ensuring that you are well protected, both contractually and financially, against supplier error is more difficult across far-flung borders. Learn how to: analyze the exposures; review the various contractual wordings that commonly arise in different countries; limit risk; and find insurance solutions, if necessary, for your overseas suppliers.
Panel
  • Coordinator - Rick Jensen, Willis
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Anthony Avitabile, Major League Baseball
  • Speaker - Robert Finkel, Dewey & Lebeouf, LLP
  • Speaker - Michael Furgueson, ACE Group
LEG300: How to Fix the Medicare Secondary Payer Act: A RIMS Dialogue with Congress

How to Fix the Medicare Secondary Payer Act: A RIMS Dialogue with Congress

Session Code: LEG300
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
In 1980, Congress passed the Medicare Secondary Payer Act (MSP) to preserve Medicare. The premise was to pay back Medicare for items and services from the proceeds received by a Medicare beneficiary of a workers compensation or liability settlement, judgment or award. Ignored for years, MSP was amended in 2007—after Medicare reserves were depleted—to require mandatory reporting to Medicare. Severe penalties for noncompliance got the attention of risk professionals as responsibility to comply with MSP was removed from the Medicare beneficiary or legal team. Inequities in the law also drive poor public policies: disclosure of Medicare beneficiaries’ private information, litigation trumping settlement and cumbersome reimburse bureaucracy. As leaders, risk professionals need to understand their present MSP exposures and develop strategies to mitigate them, including a change to the law. With a panel of experts, explore: MSP exposures and unintended consequences; what HR 1063 will fix and what it cannot; the state of HR 1063 and what risk professionals can do to help; RIMS’s role in this legislative effort; and best practices in the interim for proper MSP compliance. This session is hosted by RIMS Pittsburgh Chapter.
Panel
  • Coordinator - Roy Franco, Franco Signor LLC
  • CPC - Cheryl Berman
  • Speaker - Robert Cartwright, Bridgestone Americas, Inc.
  • Speaker - David Farber, Patton Boggs LLP
  • Speaker - Roy Franco, Franco Signor LLC
RMG102: Selecting and Working with a Broker

Selecting and Working with a Broker

Session Code: RMG102
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
In conjunction with the RIMS publication of the same name, see how quality brokerage services are critical to the success of a risk management and insurance program. Increase your understanding and personal skill set regarding risk management and insurance brokerage relationships. Learn from experience-based knowledge as you walk through the process of selecting, partnering, maintaining, evaluating and (if necessary) terminating a brokerage service relationship. Discuss relationship ethics, broker compensation and international brokerage relationships. This session is hosted by RIMS Member & Chapter Services Committee.
Panel
  • Coordinator - Tim Carlson, Willis Group - North America
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Gordon Adams, Tri-Marine International, Inc.
  • Speaker - Hal Larson, Kent Corporation
  • Speaker - Todd Marumoto, Mattel, Inc.
RMG209: Excellence in Risk Management IX

Excellence in Risk Management IX

Session Code: RMG209
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
The scope and mission of risk management have changed as a result of regulatory, economic and geopolitical trends over the past decade. The 9th Annual RIMS/Marsh Excellence in Risk Management Survey examines the critical trends in risk management that the profession is using to meet the heightened demands of senior management. Join this discussion of the important drivers of risk management for the twenty-first century.
Panel
  • Coordinator - Harry Leff, Marsh Risk Consulting
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Yvette Connor, Alvarez & Marsal, LLP - Insurance & Risk Management Advisory Services
  • Speaker - Brian Elowe, Marsh
  • Speaker - Pamela Rogers, Weight Watchers International, Inc.
  • Speaker - Nowell Seaman, Potash Corp. of Saskatchewan
RMG400: Former Presidents Roundtable: RIMS Leaders of the Past Look Toward the Future

Former Presidents Roundtable: RIMS Leaders of the Past Look Toward the Future

Session Code: RMG400
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
Hear five former RIMS presidents debate some of the biggest risk management challenges employers will face in the future and what risk professionals can do to prepare. Learn of their perspectives and from their experiences regarding rising insurance rates, the potential impact of government actions such as health care reform and the impact on risk management of the continued poor economic environment.
Panel
  • Coordinator - Mark Walls, Marsh USA, Inc
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Louis Drapeau, University of Kentucky
  • Speaker - Lance Ewing, AIG
  • Speaker - Michael Liebowitz, New York University
  • Speaker - Christopher Mandel, Sedgwick, Inc.
  • Speaker - Janice Ochenkowski, Jones Lang LaSalle Incorporated
  • Speaker - Mark Walls, Marsh USA, Inc
SRM200: Using Risk Quantification to Tie Risk Decisions to Strategic Goals

Using Risk Quantification to Tie Risk Decisions to Strategic Goals

Session Code: SRM200
Date: Tuesday, April 17, 2012
Time: 8:45 AM - 10:00 AM
The financial and operational objectives of most organizations place an increasing emphasis on enhancing or creating value. There is also a push by many boards, CFOs and risk professionals to quantify identified risks, both insurable and uninsurable, even if many of these risks are deemed unquantifiable. Discover how to quantify risks that are generally considered quantifiable and address the unquantifiable. Explore two case studies from the energy and life sciences sectors, where risk management used these techniques to quantify their risk and tie the results into their strategic plans. Learn practical ideas to implement a consistent enterprise approach to risk management decisions.
Panel
  • Coordinator - Christopher Bohn, Aon
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Christopher Bohn, Aon
  • Speaker - Joseph Hayles, Hilcorp Energy Company
  • Speaker - Douglas Hubbard, Hubbard Decision Research
  • Speaker - Eric Stocker, Genentech, Inc.
9:00 AM - 11:00 AM
ERM200: Associate in Risk Management 57: Enterprise-Wide Risk Management Exam Review

Associate in Risk Management 57: Enterprise-Wide Risk Management Exam Review

Session Code: ERM200
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
In a final review for the Associate in Risk Management (ARM) 57 exam (Enterprise-Wide Risk Management), focus on understanding the more challenging areas of the course. Review the exam format and the main concepts of enterprise risk management (ERM), including: what differentiates ERM from standard risk management; business and economic intelligence; the exposure spaces model; evaluating an investment proposal; cash flow analysis concepts; portfolio selection; risk modeling and quantification-probability tables, Bayesian Networks, influence diagrams and utility; business continuity; and strategic redeployment planning. To fully benefit from this session, advanced preparation in the course materials is recommended.
Panel
  • Coordinator - Michael Elliott, The Institutes
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Michael Elliott, The Institutes
IND902: Employment Services

Employment Services

Session Code: IND902
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
Analyze the industry, trends, current legal landscape, some pitfalls and other hot topics provided by risk professionals in the employment services industry. Participants should work with PEOs, temporary staffing companies, recruitment agencies and other employment service providers.
Panel
  • Coordinator - Wayne Salen, Labor Finders International, Inc.
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - William Nagel, RCS Services
  • Speaker - Steven Odell, The Odell Studner Group LLC
  • Speaker - George Reardon, Littler Mendelson, P.C.
IND904: Managing Risk in Higher Education

Managing Risk in Higher Education

Session Code: IND904
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
Hear a panel of higher education risk professionals from both U.S. and Canadian universities speak on the top risks facing college and university risk professionals this year. Priority of the timely preselected topics will be determined by an anonymous voting software system, so you choose which topics to cover first.
Panel
  • Coordinator - Christine Eick, Auburn University
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Mary Breighner, FM Global
  • Speaker - Charles Eick, Auburn University
  • Speaker - Christine Eick, Auburn University
IND910: Are Captives Under Siege?

Are Captives Under Siege?

Session Code: IND910
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
The list marches on: the Dodd-Frank Act, Solvency II, Nonadmitted and Reinsurance Reform Act, the Neal Bill, the Nonadmitted Insurance Multi-State Agreement (NIMA), the Surplus Lines Insurance Multistate Compliance Compact (SLIMPACT). Is this a concerted attack on captives? Or is this just business as usual? Learn from a panel of regulatory experts, risk professionals and on-the-ground captive managers about this new regulatory environment. Explore an overview and case studies showing how two or three captives have navigated the tricky intersections between state and federal regulation. Gain a better understanding of the future and the ability to meet the challenge of increasing regulation for the captive industry.
Panel
  • Coordinator - Dennis Harwick, Captive Insurance Companies Association
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Jason Flaxbeard, Beecher Carlson
  • Speaker - Dennis Harwick, Captive Insurance Companies Association
  • Speaker - Kristen Hazel, McDermott Will & Emery LLP
  • Speaker - Michael Scott, Archer Daniels Midland Company
IND917: Construction (M, S)

Construction (M, S)

Session Code: IND917
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
Join a lively roundtable discussion of current topics specific to construction risk management. Owners, developers and a variety of contractors will review and discuss: current risk transfer techniques; regulatory changes; economic issues and payment risk management; rising concerns regarding asbestos, silica, lead, mold and welding fumes; adverse contractual terms and conditions; the continuing use and impact of owner-controlled insurance programs (OCIPs) and contractor-controlled insurance programs (CCIPs); and any other questions you bring. This session is open to RIMS corporate members and students only.
Panel
  • Coordinator - David Dolnick, The Brady Companies
  • CPC - Cheryl Berman
  • Speaker - David Dolnick, The Brady Companies
IND918: Transportation

Transportation

Session Code: IND918
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
Today's transportation environment is being constantly challenged by Legislative changes, turn over, stressed economy and workers compensation and auto liability losses. Risk managers will be updated on what CSA 2010 and what the future holds and learn more on how to prevent soft tissue injuries from other risk managers. Also new approaches on the MSA set asides and what the changing landscape means for their stretched risk budget and how to become involved in legislative positive change in our industry.
Panel
  • Coordinator - Todd Allen, Kenan Advantage Group Inc
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Todd Allen, Kenan Advantage Group Inc
  • Speaker - Patty Furterer, First Group America
  • Speaker - Thomas Oliver, Carr Allison
INS209: Senior Executive Forum

Senior Executive Forum

Session Code: INS209
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
What questions would you ask a senior insurance executive? This stimulating forum will bring together CEOs from major insurance companies and insurance brokerages to address key issues and challenges that you may encounter at your organization. Come prepared with your questions and take away insight from this panel of experts. This session is presented on behalf of three former RIMS presidents.
Panel
  • Coordinator - Roger Andrews, E.D. Bullard Company
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Eric Andersen, Aon Risk Solutions, Americas
  • Speaker - Roger Andrews, E.D. Bullard Company
  • Speaker - David Bidmead, Marsh
  • Speaker - Peter Eastwood, Chartis - Americas Region
  • Speaker - J.Patrick Gallagher, Arthur J. Gallagher & Co.
  • Speaker - John Lupica, ACE Group
  • Speaker - Ronald Stasch
  • Speaker - Shivan Subramaniam
  • Speaker - Stephen Wilder, The Walt Disney Company
LCT200: Associate in Risk Management 55: Risk Control Exam Review

Associate in Risk Management 55: Risk Control Exam Review

Session Code: LCT200
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
In a final review for the Associate in Risk Management (ARM) 55 exam (Risk Control), focus on understanding the more challenging areas of the course. Review the main concepts of risk control, loss exposures and applying risk control techniques and cover key concepts, challenging areas, exam format and trial questions. To fully benefit from this session, advanced preparation in the course materials is recommended.
Panel
  • Coordinator - Michael Elliott, The Institutes
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Susan Kearney, The Institutes
RMG301: Challenges in Real Estate Risk Management: From Terrorism to Natural Disasters

Challenges in Real Estate Risk Management: From Terrorism to Natural Disasters

Session Code: RMG301
Date: Tuesday, April 17, 2012
Time: 9:00 AM - 11:00 AM
Join industry peers for an informative yet informal discussion covering a variety of timely risk management issues pertinent to the commercial real estate industry. Gain value with immediate best practice nuggets shared by an expert panel of nationally recognized risk professionals. Hear practice leaders from the nation’s largest real estate companies share ideas, best practices, hot topics and expertise. Enhance your insight into key topics, from an overview of the industry’s unique perils to a discussion on terrorism and other crises affecting real estate today. Learn about preloss issues to maximize the insurance response to a crisis and how to maximize recovery. And for your enterprise risk management (ERM) program, discuss with industry peers their processes, the upside of ERM, advice on overcoming the hurdles and the benefits specific to the industry. This session is hosted by RIMS Piedmont Chapter.
Panel
  • Coordinator - Ted Dann, AMX International
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Jeffrey Bray, Prologis, Inc.
  • Speaker - Jill Dalton, Aon Global Risk Consulting
  • Speaker - Ted Dann, AMX International
  • Speaker - Andrew Thompson, Arup
  • Speaker - Stephan Upshaw, Equity Residential
9:15 AM - 11:15 AM
OSS-T: University of Pennsylvania

University of Pennsylvania

Session Code: OSS-T
Date: Tuesday, April 17, 2012
Time: 9:15 AM - 11:15 AM

ImageExperience one of the most historical and prestigious campuses for higher education and healthcare delivery in the United States.   The University of Pennsylvania, founded in 1740, is located on a 279 acre urban site in West Philadelphia, with more than 180 buildings and notable landmarks.  It is an eminent, world-class institution for knowledge and serves as a model for colleges and universities throughout the world.  The campus tour will include a visit to areas of interest such as the Museum of Archeology and Anthropology, ENIAC (the world's first electronic, large scale, general-purpose digital computer) located in the School of Engineering and other fascinating buildings.  History is abundant in this Ivy League institution which has welcomed countless leaders through its doors including eight signers of the Declaration of Independence and eleven signers of the Constitution.  The tour will conclude at Penn Park, which is a new urban park featuring a number of athletic and recreational venues.  During the off-site session there will be risk management discussions concerning issues facing higher education, public safety of an urban university with numerous active construction projects and safety for nearly 25,000 students.  

This session is open to RIMS corporate members only and is limited to 50 participants.

 

Speakers
Stephen Golding, Vice President, Finance and Treasurer, University of Pennsylvania
David Hollenberg, University Architect, University of Pennsylvania
Maureen Rush, Vice President, Public Safety, University of Pennsylvania

   

Panel
  • Coordinator - Evans Benjamin
  • Speaker - Stephen Golding
  • Speaker - David Hollenberg
  • Speaker - Maureen Rush
10:15 AM - 11:30 AM
CLM102: Combating Fraud: Creating a Battle Plan for Your Company

Combating Fraud: Creating a Battle Plan for Your Company

Session Code: CLM102
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Fraudulent claims remain one of the largest areas of concern and one of the toughest challenges in today’s litigious environment. And they are not going away anytime soon. According to the FBI, nonmedical insurance fraud is estimated to exceed $40 billion per year. Learn how to establish the truth at an accident scene, whether it is job-related or auto- related, and have the right tools and body of knowledge ready to take action. When handling suspected fraudulent claims, as part of an enterprise-wide policy, discover the importance of prioritizing early investigation, good-faith claims handling and meeting the burden of proof. Gain a better understanding of: discussing different methods of combating provider fraud; coordinating with attorneys and investigators at the investigation stage; emphasizing the need for fraud training for both attorneys and investigators; creating a good-faith partnership with attorneys and investigators; and implementing a zero-tolerance policy for fraudulent claims.
Panel
  • Coordinator - Karen Roubicek, Liberty Mutual Insurance
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Kathleen Gordon, Liberty Mutual Group
  • Speaker - Thomas Waller, Besam US, Inc.
ERM202: Are Risk Management Standards and Practices Really Necessary?

Are Risk Management Standards and Practices Really Necessary?

Session Code: ERM202
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Maybe you do not think so, but risk management standards do tend to influence regulators, rating agencies and others who judge what kind of job you are doing. Understanding the major risk management standards and practices can improve your organization’s performance and enhance your own credibility. Examine the most widely used risk management standards, frameworks and guidelines, including ISO 31000, Committee of Sponsoring Organizations (COSO) recommendations and the Open Compliance and Ethics Group’s (OCEG) governance, risk management and compliance (GRC) model. Also learn about RIMS’ work as an American National Standard’s Institute (ANSI) accredited standards development organization influencing risk management standards. This session is hosted by RIMS Standards and Practices Committee
Panel
  • Coordinator - Yvette Ho Sang, Institute of Electrical & Electronic Engineers
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Dorothy Gjerdrum, Arthur J Gallagher RM Services
  • Speaker - Dave Landsittel, COSO
  • Speaker - Norman Marks, SAP
  • Speaker - Michael Miller, The Walt Disney Company
ERM301: Enterprise Best Practices in the Cyber World

Enterprise Best Practices in the Cyber World

Session Code: ERM301
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Pragmatically speaking, enterprise risk management (ERM) is a disciplined approach for anticipating and handling variations from expected outcomes. As a discipline, ERM prepares organizations to deal dynamically with uncertainties that can either improve or worsen their positions. Executives and boards may want to consider tapping ERM to improve their positions with respect to the digital explosion and its exposures. Nothing is more abundant than data in our cyber world, or more uncertain than the security of that data. Data risks may hold unrecognized implications for your organization’s strategy. Unifying your organization’s internal functions in a comprehensive data risk and controls gap assessment creates efficiencies while protecting the findings. Managing data risk well delivers an advantage over competitors who do not, and protects your organization’s standing within its market. This session is hosted by RIMS ERM Committee.
Panel
  • Coordinator - Carol Fox, RIMS
  • CPC - Cheryl Berman
  • Speaker - John Hall, Hall Booth Smith & Slover, P.C.
  • Speaker - Ed Hochuli, Jones Skelton & Hochuli, P.L.C.
  • Speaker - Richard Magrath, Global Legal
  • Speaker - David Speciale, Identity Theft 911
FIN101: The Lexicon of Risk Financing Explained

The Lexicon of Risk Financing Explained

Session Code: FIN101
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Are you confused by terms like IBNR, loss development, net present value and discovery and payout patterns? Do you have trouble talking to your CFO about the financial aspects of your insurance program? If so, take a walk with us through the basic elements of risk financing. Focus on tools such as loss triangulation, loss analyses and net present value cash flow comparisons. With case studies, gain the skills to effectively communicate risk financing details and understand how to use these techniques to improve your insurance program. Don't forget to bring your calculator!
Panel
  • Coordinator - Kendra Browne, Willis
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Barbara Benson Grinnell, Willis North America
  • Speaker - Michelle Hubicki, The Boeing Company
  • Speaker - Scott Silitsky, ThyssenKrupp Elevator Co.
INS200: Fighting Crime in the Workplace

Fighting Crime in the Workplace

Session Code: INS200
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Explore the extent of crime in the workplace. Can we calculate an estimate of the total cost of crime to industry? We will examine which industry segments are most exposed and why. See how crimes are committed in different parts of the business: money in-flows, money outflows and stock and cash on hand. Categorize loss scenarios, from simple theft to a set up of bogus contractors or employees to all-out bribery and corruption in buying departments. Work through a number of real crime losses and see how the crimes were committed. Profile the typical criminal in the workplace and highlight red-flag behaviors. Learn practical ways to reduce crime in the workplace and the most effective ways to detect it. Examine the typical commercial fidelity insurance policy to see how it protects your organization and how it can be used to mitigate losses. Bring your questions and share your experiences for the benefit of all.
Panel
  • Coordinator - Jennifer Kane, Swiss Re Corporate Solutions
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Lois Fuchs, Honeywell International Inc.
  • Speaker - Tom Phillipson, Swiss Re Corporate Solutions
INS203: Builders Risk Coverage: Not Simply a Matter of Sticks and Bricks

Builders Risk Coverage: Not Simply a Matter of Sticks and Bricks

Session Code: INS203
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Over the years, builders risk programs have evolved from simple sticks-and-bricks policies that provide minimal coverage to highly sophisticated mechanisms that cover the complete range of exposures. While the market offers a vast array of builder’s risk products, many course of construction risks are not fully underwritten and the coverage is often inconsistent with the exposure. Regardless of how deficiently or well written a policy is, the successful recovery of a builders’ risk loss requires expertise across a multidisciplinary field of professionals, including adjusters, accountants, engineers, attorneys and other consultants. Learn the key elements of a builder’s risk adjustment process, including the analysis of coverage, evaluation of loss and damage and preparation of a comprehensive claim. Focus on significant factors that affect how the loss is evaluated and the claim prepared, including the interests of the insured parties, the type of property, exclusions, limitations, coinsurance and loss determination clauses. From lessons learned through an actual loss adjustment, understand the type of policy and necessary coverage to have in place before a loss occurs.
Panel
  • Coordinator - Barry Flax, Goodman-Gable-Gould/Adjusters International
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Harvey Goodman, Goodman-Gable-Gould/Adjusters International
  • Speaker - David Passman, Willis North America
  • Speaker - Stephen Truono, Starwood Hotels & Resorts Worldwide, Inc.
INS207: Designing Insurance for the C-Suite

Designing Insurance for the C-Suite

Session Code: INS207
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Creating an insurance program for your C-suite involves coordinating a range of coverages from portable benefits programs that supplement group plans to kidnap and ransom and directors and officers. Glean creative ideas about rewarding and retaining executive talent as well as assuring that the right coverages are in place to react to issues that may affect your business. Hear from a management liability specialist, an executive benefit specialist and a risk professional experienced with C-suite insurance needs.
Panel
  • Coordinator - Elizabeth Simer, Mesirow Insurance Services, Inc.
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Michael Amoia, Crump Life Insurance Services
  • Speaker - Craig Goesel, Mesirow Financial
  • Speaker - Catherine Kroll, DDR Corp.
INT204: Doing Business in Asia: What You Need to Know

Doing Business in Asia: What You Need to Know

Session Code: INT204
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
From India to Japan, Asia has become the region of growth for many businesses. When expanding operations into Asia, risk professionals must understand various factors that support their programs. Uncover regulatory and compliance issues in Asia—including local policies and premium payment requirements, compulsory insurances, insurance premium tax (IPT) and other tax considerations. Delve into Asian insurance markets, including local and global insurers, insurance availability, market capacity and trends, competitiveness and scope of cover. Explore how and when your Asia operations should be covered under a global program. Discuss how claims are paid, which risks remain at the corporate level and which remain local; and how to ensure an integrated program.
Panel
  • Coordinator - Valerie Joseph, Willis Insurance Services
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Reginald Peacock, Zurich Insurance - Global Corporate, Asia Pacific
  • Speaker - Debra Rodgers, ARAMARK
  • Speaker - Roger Wilkinson, Willis International Limited
LCT203: ERM and Business Continuity Management

ERM and Business Continuity Management

Session Code: LCT203
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Enterprise risk professionals must not only identify, analyze, control and finance all kinds of risk, but also maintain business continuity management (BCM) to ensure company survival by minimizing avoidable loss from negative events. Review the planning elements of BCM for emergency response, business continuity, IT disaster recovery and crisis and incident management. Explore where and how to begin a BCM program and how enterprise risk management (ERM) and BCM are interrelated. Determine which BCM practices to apply, the scope of a BCM program and whether it is applicable to your company’s size and industry. Learn to implement BCM as part of your organization’s ERM program. Bilingual presentation (English and Spanish). This session is hosted by the RIMS Mexico Chapter.
Panel
  • Coordinator - Jorge Escalera, Risk Mexico, S.A. de C.V.
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Alan Berman, Disaster Recovery Institute Int'l.
  • Speaker - Jorge Escalera, Risk Mexico, S.A. de C.V.
LCT206: Responding to Workplace Emergencies: Disaster Planning to Better Manage Incidents

Responding to Workplace Emergencies: Disaster Planning to Better Manage Incidents

Session Code: LCT206
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
Medical emergencies in the workplace can be devastating in human terms and expensive in financial terms. Proper planning in advance can help companies improve outcomes for both employees and the business. The process of planning for emergencies, particularly for severe situations, often proves helpful in responding even to less severe injuries, which are much more common. Learn to plan by identifying hazards, setting priorities, streamlining processes, prepositioning equipment, conducting training and communicating expectations and procedures with your workforce.
Panel
  • Coordinator - Kristy Kolar, Medcor, Inc.
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Dave Matthias, Zoological Society of San Diego
  • Speaker - Curtis Smith, Medcor, Inc.
RMG215: Why Am I Here? Quantifying the Value of a Risk Professional

Why Am I Here? Quantifying the Value of a Risk Professional

Session Code: RMG215
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
As organizations continue to pursue aggressive right-sizing strategies, risk professionals often must justify, in concrete terms, their contributions to the bottom line. How do you demonstrate the incremental impact of the risk management staff on costs, corporate safety and financial protection? Do outside vendors earn their keep? Hear a career consultant, a risk management consultant and a seasoned risk professional discuss their experiences and share sometimes unexpected ways to measure the mark made by this important role.
Panel
  • Coordinator - Edward Koral, Deloitte Consulting LLP
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Edward Koral, Deloitte Consulting LLP
  • Speaker - Roberta Martoza, University of the Pacific
  • Speaker - Michael Tannenbaum, Key Strategies LLC
RMG216: The State of TRIA Ten Years after 9/11

The State of TRIA Ten Years after 9/11

Session Code: RMG216
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
It has been ten years since the creation of the Terrorism Risk Insurance Act (TRIA) in response to the horrific events of September 11, 2001. Created originally to provide stability to an insurance market in freefall, TRIA is slated for termination in 2014. Has TRIA provided financial stability and fostered a safer America? What is an appropriate and equitable strategy going forward for managing losses from terrorist attacks? Is the conventional insurance market prepared to step up to the plate? Should the government still be ultimately responsible for the ensuing economic losses from a terrorism attack? What changes have resulted in managing and assessing terrorism risk? Has it encouraged risk mitigation and loss prevention? What are the long-term funding alternatives? How do other countries manage their exposure to terrorism risk? Take the opportunity to debate with terrorism risk experts and explore the potential for permanent, equitable and financially viable risk management solutions for terrorism risk. This session is hosted by RIMS New York Chapter.
Panel
  • Coordinator - Wendy Peters, Willis
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Brian Finch, Dickstein Shapiro LLP
  • Speaker - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Wendy Peters, Willis
RMG303: Outsource Business Processes without Insourcing Unexpected Risks

Outsource Business Processes without Insourcing Unexpected Risks

Session Code: RMG303
Date: Tuesday, April 17, 2012
Time: 10:15 AM - 11:30 AM
In difficult economic times, many organizations use outsourcing firms to shed noncore functions, such as customer service, technology, administrative and financial transactions. This requires a robust risk assessment process to evaluate dependencies and potential supplier risk management capabilities. See how leading companies successfully manage outsourcing risks as components of their overall risk portfolios. This session is hosted by RIMS.
Panel
  • Coordinator - Leslie Lamb, Cisco Systems, Inc.
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Gregg Anderson, Crowe Horwath LLP
  • Speaker - Leslie Lamb, Cisco Systems, Inc.
  • Speaker - Douglas Tripp, Crowe & Dunlevy
12:00 PM - 1:30 PM
LNL-T: Lunch & Learn

Lunch & Learn

Session Code: LNL-T
Date: Tuesday, April 17, 2012
Time: 12:00 PM - 1:30 PM

Join us for lunch in the Exhibit Hall and connect with fellow risk professionals during these roundtable discussions. We've selected a few topics, but are leaving the rest up to you. Submit a topic (or two) to LunchNLearn@RIMS.org.

Panel
  • -
2:15 PM - 3:30 PM
CLM202: Worst-Case Scenario: Effective Claims-Handling Techniques for High-Exposure Claims

Worst-Case Scenario: Effective Claims-Handling Techniques for High-Exposure Claims

Session Code: CLM202
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
There may be a time when your company faces a loss that threatens its very viability. Explore effective claims-handling techniques from inception through trial for high-exposure claims, ranging from catastrophic injury and wrongful death to property loss and contract and business torts. Through interactive discussions, acquire the cutting-edge tools to deal with emotion, sympathy and anger in order to avoid a potentially calamitous loss for your company. Learn how to develop evidence before and during litigation to reduce settlements and avoid adverse jury verdicts. Discuss claims handling before litigation, during litigation and at trial. Uncover the latest attempts by plaintiff’s counsel to exploit companies and juries and how to respond and diffuse these tactics at each stage of a claim. With interactive demonstrations and real-life examples of large loss claims, explore how you can better handle routine liability claims, employment matters, complex products liability and commercial litigation. This session is hosted by RIMS San Diego Chapter.
Panel
  • Coordinator - Richard Johanson, Leidos, Inc.
  • CPC - Cheryl Berman
  • Speaker - Helene Fisher, Chartis Insurance
  • Speaker - Robert Tyson, Tyson & Mendes
  • Speaker - Ellen Vinck, BAE Systems Ship Repair, Inc.
CLM204: Crisis Management Strategies When Disaster Strikes

Crisis Management Strategies When Disaster Strikes

Session Code: CLM204
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Despite best efforts, large losses are certainties throughout a risk professional’s career. A well-written, well-executed crisis management plan can mean the difference between an organization’s survival and demise. How should a risk professional respond to a plant explosion resulting in multiple employee fatalities? A widespread product contamination? A 6.7 earthquake? An F4 tornado? A hundred-year flood? An enormous coastal hurricane? A terrorist attack? Events of such magnitude may not affect a company directly but shut off supplies for production or close customers indefinitely, leaving endless and unexpected inventory. These common exposures must be addressed in preplanning discussions along with post crisis strategies that include corporate communications and media relations as part of recovery to protect the intangible assets of brand and reputation. Learn the key elements of a crisis management plan, steps to effective execution and how to maintain and restore confidence in your business in the aftermath. You will be presented with case studies from knowing experts so you can be prepared when the next disaster strikes. This session is hosted by RIMS Memphis Chapter.
Panel
  • Coordinator - Catherine Bennett, Sedgwick CMS
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - David Arick, International Paper Company
  • Speaker - Robert Peterson, Sedgwick
  • Speaker - David Smith, Family Dollar Stores, Inc.
EMP201: Are Employment Class Actions Dead After Walmart & AT&T?

Are Employment Class Actions Dead After Walmart & AT&T?

Session Code: EMP201
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
The purpose of this session would be to provide an overview of two recent decisions by the U.S. Supreme Court that may have a dramatic impact on employers exposure to employment class actions claims. The topics discussed would include: 1. Are companies still exposed to large employment class actions after the Walmart decision? 2. Should companies implement, expand or alter their arbitration agreements with employees as a result of the AT&T decision? 3. What impact do both of these developments have on the need and the market for Employment Practices Liability Insurance? The panel will be moderated by the risk manager from a large retail and the panel will consist of: (1) an outside defense attorney actively involved in representing companies in large employment practices class actions; (2) a general counsel from a grocery store chain to provide the inside perspective of these developments; and (3) an EPLI practices leader at a leading insurance broker to provide insight in the impact of these cases on the EPLI marketplace. Attendees attending this conference would only need a basic knowledge of and concern about employment class actions impacting their organization.
Panel
  • Coordinator - Thomas Hams, Aon Risk Solutions
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Nicole Franzese, Best Buy Co., Inc.
  • Speaker - Thomas Hams, Aon Risk Solutions
  • Speaker - Laura Maechtlen, Seyfarth Shaw LLP
INS102: Insurance 101

Insurance 101

Session Code: INS102
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Insurance policies are full of words packed with legal jargon. Figure out what they mean from a lawyer, a risk professional and a claims consultant who have read and interpreted thousands of insurance policies. Gain a solid general understanding of key areas of insurance. Explore concerns within each area. Lastly, test your understanding with friendly game of Insurance Jeopardy.
Panel
  • Coordinator - Christopher Brophy, FTI Consulting
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Christopher Brophy, FTI Consulting
  • Speaker - Lawrence Hobel, Covington & Burling LLP
  • Speaker - Michael Mangino, BP Corporation North America Inc.
INS104: The Unique Risk of Construction Wrap-Up Policies

The Unique Risk of Construction Wrap-Up Policies

Session Code: INS104
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Wrap-up policies are often used to provide insurance, or a series of insurance policies, covering a construction project and extending to the owner, general contractor, enrolled subcontractors and suppliers. While these types of policies seem like an excellent way to provide for seamless claims handling, the defense of these claims can sometimes lead to unanticipated, unique issues. This is generally the case when more than one party is sued for a claim covered under the wrap-up policy. Examine the potential issues and consider ways to address them.
Panel
  • Coordinator - Karen Roubicek, Liberty Mutual Insurance
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Thomas Martyn, Liberty Mutual Group
  • Speaker - Tom McBride, Mayfield, Turner, O'Mara, Donnelly & McBride
  • Speaker - Brian Trusky, Moss & Associates, LLC
INS208: Liability Insurance: 50 Tips That Every Risk Professional Needs to Know

Liability Insurance: 50 Tips That Every Risk Professional Needs to Know

Session Code: INS208
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Change how you handle your claims and insurance purchases. Hear tips that will interest even the most experienced risk professionals. From a litigation attorney with thirty years of experience representing insurers and policyholders and a risk manager with twenty-five years of experience, find the answers to these questions: What coverage applies to product extortion? What risks are not covered by business interruption? How do you persuade carriers to pay claims? How do you avoid making common (and uncommon) mistakes that can lose coverage? Why are certificates of insurance often worthless? What is the proper role of brokers in claims handling for major liability claims?
Panel
  • Coordinator - Steven Brower, Buchalter Nemer
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Steven Brower, Buchalter Nemer
  • Speaker - Paul Vogelgesang, H & S Ventures, LLC
INT201: Emerging Markets = Emerging Risks?

Emerging Markets = Emerging Risks?

Session Code: INT201
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Emerging markets are characterized by greater potential for profit, but also increased risk. The nature of emerging markets implies new or changing scenarios and, therefore, emerging risks. How does this affect the risk mapping process? Emerging or rapidly changing exposures such as megacities, urban natural catastrophes, political instability and regulatory risks have to be factored into the assessment of moving or establishing operations in emerging markets. Furthermore, the butterfly effect—a small change in one place in a complex system can have large effects elsewhere—is becoming more evident, growing with the interconnectivity of risks in the global village. Learn from a multinational panel of risk professional as they identify the main challenges and opportunities in the fastest developing areas of the world.
Panel
  • Coordinator - Maurizio Castelli, XL Insurance
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Alessandro De Felice, Prysmian S.p.A.
  • Speaker - Jose Manuel Dias da Fonseca, MDS Group
  • Speaker - Andrew Vigar, XL Insurance Company Limited
LCT300: Beyond Analytics: How to Drive Down Total Cost of Risk

Beyond Analytics: How to Drive Down Total Cost of Risk

Session Code: LCT300
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Are your average incurred claims costs growing at a faster pace than your payroll costs? Although there has traditionally been a focus on minimizing risk transfer costs, 80 percent or more of insurance program costs are generated by losses and administrative charges. In addition to using predictive analytics, a comprehensive approach combining loss control and properly structured administration agreements can reduce costs by 20 percent or more. With a case study, learn the process that led to Nissan North America being named one of the three winners of the 2010 National Underwriter Award for Excellence in Workers Compensation Risk Management. From establishing specific goals to developing a strategy for implementation, examine the process, including the use of analytics that reduce casualty costs. Discover how to significantly reduce workers compensation expenditures without capital outlays or staffing increases.
Panel
  • Coordinator - Marci Steiding, Beecher Carlson
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Steve Denton, Beecher Carlson
  • Speaker - Kerry Dove
  • Speaker - Kevin Grady, Beecher Carlson
LEG200: We Hold These Truths . . . Legislative Updates Affecting Risk Management

We Hold These Truths . . . Legislative Updates Affecting Risk Management

Session Code: LEG200
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Just as the Congress of 1775 derived their powers from the consent of those governed, today’s Congress continues to legislate on our behalf. Get up-to-date with the top legislative matters of the day that affect insurance and risk management, including the Federal Insurance Office, Medicare set-asides, surplus lines and national flood insurance, as well as RIMS’ legislative efforts in these matters. This session is hosted by RIMS External Affairs Committee.
Panel
  • Coordinator - Richard Rabs, Veolia Environnement North America
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Janet Kerr, Boston Properties, Inc.
  • Speaker - James McIntyre, McIntyre & Lemon Law Firm, PLLC
  • Speaker - Kathy xxDoddridge, RIMS
RMG103: Sign on the Dotted Line with Confidence: Managing Contractual Risks

Sign on the Dotted Line with Confidence: Managing Contractual Risks

Session Code: RMG103
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
When a contractor’s performance causes damage or injuries, who is liable? If a third party seeks compensation for losses, who will pay the bill? Common sense may dictate that the contractor who is at fault will face the consequences, but you could be left holding the bag if the contract you signed did not include clear delineation of responsibilities and adequate risk transfer provisions. If you are involved with contracts, project oversight and risk mitigation, learn what to insist on in contractual agreements to address risk transfer. Examine current trends in government and private contracting, surety industry experiences and reactions and how this all may affect your company. Understand surety bonds and their role in spreading the risk of liability, as well as operation and maintenance obligations, extended contract durations and warranty periods. Explore real-world examples of faulty contracts that left companies exposed to problems they did not cause nor anticipate. If your company is involved in contracting with others, whether for the government or the private sector, you cannot afford to skip over the fine print. Know how to insist on placing responsibility where it belongs.
Panel
  • Coordinator - Suzanne Cramer, Travelers Property Casualty
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Patrick Baumann, Harris Corporation
  • Speaker - Carla Huddlestone, Wells Fargo Insurance Services
  • Speaker - Catherine Squillace, Travelers Bond & Financial Products
RMG200: Simple Steps: Avoiding Internal Audit Issues

Simple Steps: Avoiding Internal Audit Issues

Session Code: RMG200
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Does your risk management department have its key processes mapped? Are the process risks properly identified with corresponding controls in place? Review the importance of having key processes and controls implemented and tracked to protect against operation risks. Discuss the five key processes: insurance procurement, risk identification and socialization, claims management, loss control and vendor management. Study examples of key risks associated with each process, along with how to implement and monitor the corresponding controls using process flow maps. Take what you learn and implement it in your organization.
Panel
  • Coordinator - Paul Smith, Ernst & Young LLP
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Ted Bohlman, MF Global Ltd.
  • Speaker - James Bulkowski, Ernst & Young LLP
RMG206: How Your Procurement Department Can Help Negotiate Insurance Provisions

How Your Procurement Department Can Help Negotiate Insurance Provisions

Session Code: RMG206
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Risk management professionals can be overwhelmed with the number of vendor and client contract insurance provisions they are asked to review. Since the majority of these concern similar issues that have been previously addressed, you can decrease your workload and focus on more pressing matters by developing a framework to review and amend insurance provisions. The framework allows procurement to use standardized insurance provisions, customized limit of liability requirements and formalized insurance guidelines. Know how to assess your current contract process, develop a knowledge hub for use in reviewing and negotiating insurance provisions and implement a framework for process improvement that can be socialized with the procurement department.
Panel
  • Coordinator - Paul Smith, Ernst & Young LLP
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Howard Haggerty, American Express Company
  • Speaker - Mark Millard, Ernst & Young LLP
RMG213: Risk Management Outsourcing Opportunities: Enhance Your Job or Risk Losing It

Risk Management Outsourcing Opportunities: Enhance Your Job or Risk Losing It

Session Code: RMG213
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
The economic slowdown has not been friendly to risk management departments as severe pressure on overhead expenses has led to substantial headcount reductions. Risk professionals have had to make hard choices as to which functions they can continue to support and which must be either outsourced or eliminated. But risk management is a proactive activity designed to protect the earnings and balance sheet of an enterprise. If a risk professional has to randomly select only some risks to proactively manage and be forced to ignore or defer others, the system breaks down because the selection process can only be intuitive. Focus on which risk management functions can be outsourced and which should never be. Something has to give. Prioritize where you can bring the greatest value to your organization and see where you can let go of less important functions.
Panel
  • Coordinator - Michael McCabe, Hanover Stone Partners, LLC
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Diane Askwyth
  • Speaker - Sharon Emek, Work At Home Vintage Employees LLC
  • Speaker - Nancy Kelly, Hanover Stone Partners, LLC
  • Speaker - Kristina Narvaez, ERM Strategies, LLC
RMG218: Career Coaching From the Pros

Career Coaching From the Pros

Session Code: RMG218
Date: Tuesday, April 17, 2012
Time: 2:15 PM - 3:30 PM
Learn the importance of developing and managing your own brand. Personal career coaches will share what you can do to grow and bolster your career value, develop high-value skills, and become more visible in the community. Additionally, discover which certifications add value and what employers are looking for today. This session is hosted by RIMS.
Panel
  • Coordinator - W. Michael McDonald, Quality Distribution, Inc.
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - W. Michael McDonald, Quality Distribution, Inc.
  • Speaker - Richard Meyers, Richard Meyers & Assoc., Inc.
3:30 PM - 5:00 PM
EHN-T: Networking Pub Crawl

Networking Pub Crawl

Session Code: EHN-T
Date: Tuesday, April 17, 2012
Time: 3:30 PM - 5:00 PM

Reconnect with your peers and exhibitors during these exclusive Exhibit Hall hours.

Panel
  • -
Wednesday, April 18, 2012
8:45 AM - 10:00 AM
CLM203: Cyber Attacks and Privacy Claims: Litigation, Insurance and Crisis Management

Cyber Attacks and Privacy Claims: Litigation, Insurance and Crisis Management

Session Code: CLM203
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Every day, the media reports another major cyber breach. No person or corporation is immune. Government entities, financial institutions, health care providers, Fortune 500 companies and even cyber-security firms are under constant attack. And the inevitable class action privacy breach lawsuits follow. The trend among courts and government regulators has been to allow these suits to proceed to discovery and beyond. The associated costs are increasing exponentially. A single cyber breach could cost tens of millions of dollars. Projections for costs from the Sony breach start at $1 billion. You may think to look to your cyber or tech insurer for help, but what about a straightforward first- or third-party policy or a professional services policy? Is the theft of information covered under a fiduciary policy? How will you address and coordinate the crisis management? Who do you hire? Can a law firm help? And while an increasing number of underwriters offer cyber-insurance products, many claims professionals are not yet familiar with the coverages or how to evaluate and handle the resultant claims. Become better informed with a debate on cyber risks and litigation, crisis management, loss control, the applicability of insurance and cyber-risk strategies.
Panel
  • Coordinator - Richard Bortnick, Cozen O'Connor
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Richard Bortnick, Cozen O'Connor
  • Speaker - Art Boyle, Radian Group Inc.
  • Speaker - Scott Godes, Dickstein Shapiro LLP
  • Speaker - Mark Greisiger, NetDiligence
ERM201: Practical ERM Tools to Support Your Growing Program

Practical ERM Tools to Support Your Growing Program

Session Code: ERM201
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Based on the maturity level of the organization, risk professionals tools may differ. Discover new and improved tools that may support your efforts to increase your organization’s risk maturity level. Explore those commonly used, starting with low-cost options, such as Excel spreadsheets, and working up to the more sophisticated online software-as-a service offerings. See a demonstration of migration from claims management systems to more strategic enterprise-wide risk management systems. Learn what data you need for use with these tools, and how to obtain, analyze, report, communicate and keep track of changes. This session is hosted by RIMS Technology Advisory Council.
Panel
  • Coordinator - Russell McGuire, Riskonnect
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Randy Jouben, Five Guys Enterprises, LLC
  • Speaker - Robert Kelly
  • Speaker - Russell McGuire, Riskonnect
FIN102: The Basics of Risk Management Accounting

The Basics of Risk Management Accounting

Session Code: FIN102
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Do you want to speak the language of your company’s decision makers? Do you understand your financial role within the organization? If you are a new risk professional without a financial background, learn how the decisions you make affect the bottom line of your organization. Discuss the basics of debits and credits and how insurance transactions relate to financial statements. Explore loss accruals and how the unknown loss amounts are recorded. And, walk through a balance sheet, income statement and cash flow analysis and discover how the line items of the financial statements correlate to the insurance coverage you purchase.
Panel
  • Coordinator - Paul Smith, Ernst & Young LLP
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Jo Harris, Dean Foods Company
  • Speaker - Paul Smith, Ernst & Young LLP
FIN200: It All Adds Up: How Actuarial Reports Can Drive Cost Savings and Reduce Risk

It All Adds Up: How Actuarial Reports Can Drive Cost Savings and Reduce Risk

Session Code: FIN200
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Understanding and effectively using actuarial reports is especially important for risk professionals in today's bottom-line- and credit-driven environment. Gain a solid understanding of the fundamental insights provided in an actuarial report, including valuable benchmarking data. Learn how to break down the components of a typical actuarial study to determine the result drivers and the logic used to derive the numbers. Discuss how loss development factors are calculated, the various methodologies used to calculate ultimate losses and how to manage expectations and mitigate surprises when communicating results to your senior management team. While actuarial studies are data intensive, there is subjectivity in the process. Gain knowledge how you can potentially affect the current analysis, get credit for your claims and safety initiatives, improve your insurance collateral and potentially reduce your total cost of risk.
Panel
  • Coordinator - Marcia Linton, Wells Fargo Insurance Services
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Russell Greig, Towers Watson
  • Speaker - Brady Gurgel
  • Speaker - Marcia Linton, Wells Fargo Insurance Services
INS202: Managing Emerging Environmental Risks

Managing Emerging Environmental Risks

Session Code: INS202
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Review recent developments in environmental law and related risks. Learn when and how to use the latest insurance products. Understand the latest thinking on how climate change may affect your business and its energy consumption, including protecting officers and directors and their decision making. Discover whether, and how, emerging technologies such as hydrofracking, green buildings and alternative fuels will alter the national energy picture and potentially change the risks faced by businesses both large and small. Will your business be affected by CERCLA 108(b) federal financial assurance requirements? What other regulatory developments do you need to be aware of? Uncover practical tips on how to get the most from environmental insurance products and how the Phase 1 reviews relate to underwriting for almost every real estate parcel. Explore the latest developments in risk management, underwriting and claim handling, including policy provisions to avoid or include, as well as how companies today are using tools like captives and arbitration to further their risk management goals.
Panel
  • Coordinator - Debbie Gramer, Arrow Electronics, Inc.
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Gene Devine, Arthur J. Gallagher Risk Management Services, Inc.
  • Speaker - John Nevius, Anderson Kill & Olick, P.C.
  • Speaker - Michele Schroeder, Zurich North America
LCT202: Distracted Driving: Avoid Becoming a Statistic

Distracted Driving: Avoid Becoming a Statistic

Session Code: LCT202
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Whether you are a new risk professional, experienced hand, CFO or CEO, if you have a fleet of trucks—or even a teenage driver—distracted driving has fast become a concerning and deadly phenomenon. Join a thought-provoking discussion on managing the risks of motor vehicle crashes related to driver performance. Explore the components of distracted driving. Visualize through real-life video of how a driver’s behavior can lead to distraction and its result. Review research findings and compelling statistics. Evaluate the effect of injury and mortality rates. Address key control elements. Examine negligent entrustment issues and legislative concerns. Review sample vehicular policy statements and determine steps that address, reduce and help eliminate distracted driving in your world. This session is hosted by RIMS New York Chapter.
Panel
  • Coordinator - Audrey Rampinelli, Loews Corporation
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Robert More, Liberty Mutual
  • Speaker - Audrey Rampinelli, Loews Corporation
LEG100: Tort Reform in 2012: What's New and What's Next?

Tort Reform in 2012: What's New and What's Next?

Session Code: LEG100
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Tort compensation is projected to drain over $180 billion dollars from the U.S. economy in 2011. Medical malpractice alone already costs more than $30 billion every year. Who is regulating this big business? Which states have recently implemented reforms? Which states are the most dangerous for business owners? Will Congress implement national reform in an election year? Is the Arbitration Fairness Act effective? What are the latest plaintiff schemes for jackpot justice? Hear the answers to these questions and more as you cross the country, identifying significant trends and exploring the impact on Main Street, from tort reform changes to hot topics for 2012 and beyond.
Panel
  • Coordinator - Gerald Strachan, Chartis
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Brian Bornstein, AIG
  • Speaker - Benjamin Evans, University of Pennsylvania
  • Speaker - Michael O'Mara, Stradley Ronon Stevens & Young LLP
  • Speaker - Gerald Strachan, Chartis
RMG204: Benjamin Franklin: America's Original Risk Manager

Benjamin Franklin: America's Original Risk Manager

Session Code: RMG204
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Below a bust of Benjamin Franklin reads this sign: “Benjamin Franklin: America’s Original Risk Manager.” Get to know Philadelphia’s most famous resident and delve into risk management at the same time. Start with simple risk control—the lighting rod or a safer wood-burning stove—then move into risk finance—fire insurance, life insurance and public-private fundraising—and end up at enterprise risk management—diplomacy, governance and compromise based on risk analysis. Enjoy an interesting and informative stroll through history and discover the natural progression of risk management through the life of Benjamin Franklin.
Panel
  • Coordinator - Wendell Bosen, Management & Training Corporation
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Wendell Bosen, Management & Training Corporation
RMG207: Five Ways Risk Professionals Can Impress the C-Suite

Five Ways Risk Professionals Can Impress the C-Suite

Session Code: RMG207
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Risk professionals must be leaders. Their ultimate success depends on their ability to influence attitudes and change behaviors across all levels of the organization. They must be accomplished in dealing with the public whether it involves customers, third party claimants or the media. Take this opportunity to hear senior leaders’ insight into the value of communication, the ability to embrace change, the need to master technology, the necessity to drive results and the gift of inspiring others. See how communication is at the heart of a risk professional’s daily activities, making the ability to simplify and communicate important information essential. Understand how the world and types of risk are very different today than even last year, forcing you to embrace change and be a versatile technological master. Realize how everyday educated decisions must be based on current information and data, often carried in the palm of your hands with the responsiveness that technology affords. Determine how to define results-driven success early on and benchmark your progress in achieving risk management objectives. And finally, learn to inspire and lead others with the nobility surrounding your profession in the quest to protect and assist. This session is hosted by the RIMS Memphis Chapter.
Panel
  • Coordinator - Catherine Bennett, Sedgwick CMS
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Tim East, The Walt Disney Company
  • Speaker - Keith Higdon, Sedgwick
  • Speaker - Sean McDaniel, Veolia Environment North America Operations, LLC
RMG210: Women’s Leadership in Risk and Insurance

Women’s Leadership in Risk and Insurance

Session Code: RMG210
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Working Mother magazine identified risk management as a top career for working mothers, yet women are underrepresented on the insurer side in senior management ranks. What can the industry do better to support women risk professionals in executive development and better reflect customers in its leadership ranks? Explore this and other components of the business case for diversity, including enhancing a performance-driven and inclusive culture, the link between diversity and innovation and driving business growth.
Panel
  • Coordinator - Carol Murphy, Aon Risk Solutions
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Chandra Metzler, Chartis
  • Speaker - Carol Murphy, Aon Risk Solutions
  • Speaker - Sarah Pacini, Advocate Health Care Network
RMG220: Hot Topic: Near Field Communications

Hot Topic: Near Field Communications

Session Code: RMG220
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
Now paying the check is as easy as using your phone. But this seemingly time-saving and convenient payment poses many threats. To some, the NFC chips embedded in phones and the supporting technology are viewed as more secure than credit or debit cards, with features such as off-site shutdown if a phone is lost. Opponents argue that nearby readers can hijack personal information from nearby points-of-sale. This session will demonstrate this technology and examine the risks to companies that pursue this technology and how those risks can be managed.
Panel
  • Coordinator - Brett McKenzie Wood, Fireman's Fund Insurance Company
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Larry Collins, Zurich
  • Speaker - Manus O'Donnell, M&T Bank
SRM401: How High-Performing Companies Harness Opportunities through SRM

How High-Performing Companies Harness Opportunities through SRM

Session Code: SRM401
Date: Wednesday, April 18, 2012
Time: 8:45 AM - 10:00 AM
If risk equals an uncertain future outcome that can either improve or worsen a position, the world may be considered riskier than ever before. The complexity and speed of change in today’s world has created more uncertainty than was the case fifty, or even twenty, years ago. The key is to understand that risk is not only to be avoided or mitigated. Risks must be understood in light of an organization’s objectives, based their relevance, importance and certainty. This way, the known risks that can improve an organization’s position can be exploited, and those that do not can be managed in other ways. How an organization intends to do this in order to create and protect shareholder and stakeholder value can be focused through a strategic risk management (SRM) lens. Learn how high-performing organizations are using SRM to create value for their enterprise. This session is hosted by RIMS Strategic Risk Management Development Council.
Panel
  • Coordinator - Carol Fox, RIMS
  • CPC - Cheryl Berman
  • Speaker - Brenda Boultwood, Constellation Energy
  • Speaker - Carol Fox, RIMS
  • Speaker - Mark Frigo, DePaul University
9:00 AM - 11:00 AM
IND901: Risk Professionals with Franchise and Franchisor Operations

Risk Professionals with Franchise and Franchisor Operations

Session Code: IND901
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Explore hot topics and interact with peers in the franchise and franchisor arena. Discuss franchise law developments around the United States and critical issues that are unique to franchise systems including: indemnifications, franchise agreements, wage and hour laws and new federal and state legislation. Discover new alternative risk avenues and options available to franchise systems as well as problems currently being addressed by franchise systems relative to property and casualty insurance industry and employee benefits.
Panel
  • Coordinator - Wayne Salen, Labor Finders International, Inc.
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Rupert Barkoff, Kilpatrick, Townsend & Stockton LLP
  • Speaker - Daniel Kugler, Snap-on Incorporated
  • Speaker - W. Michael McDonald, Quality Distribution, Inc.
IND907: Entertainment: The Risky Business of Advertising Content and Reality Show Production

Entertainment: The Risky Business of Advertising Content and Reality Show Production

Session Code: IND907
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Lights, Camera, Action . . . Claim! Join entertainment industry risk management colleagues in discussing current risk management challenges facing the entertainment industry, with specific regard to advertising content production and reality television show production. This session is hosted by RIMS Los Angeles Chapter.
Panel
  • Coordinator - Ross Pebley, Marsh
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Wendy Diaz, Fireman's Fund
  • Speaker - Bill Goodell, Arnold Worldwide
  • Speaker - John Hamby, DeWitt Stern Group
  • Speaker - David Houts, Hybrid Films
  • Speaker - LeConte Moore, DeWitt Stern Group
  • Speaker - Ross Pebley, Marsh
  • Speaker - David Sternbach, A+E Networks
  • Speaker - Peter Williams, OneBeacon Entertainment
IND909: Public Entity

Public Entity

Session Code: IND909
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Network with your peers and industry contacts from around the United States discussing current issues related to the field of risk management for governmental entities, including lessons learned from enterprise risk management (ERM) implementation, the impact of diminishing tax revenue on budgets, the erosion of governmental immunity, insurance fraud and other hot-button issues.
Panel
  • Coordinator - Timothy Rodriguez, Utah Department of Transportation
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Mary Breighner, FM Global
  • Speaker - Charles Gillenwater, City of Mesquite
  • Speaker - Debbie Lawton, City of Philadelphia
  • Speaker - Amy Pechacek, County of Lake
  • Speaker - Timothy Rodriguez, Utah Department of Transportation
IND912: Retail: Gaining the Competitive Advantage

Retail: Gaining the Competitive Advantage

Session Code: IND912
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Join a highly interactive forum covering retail’s best risk management practices, 2012 retail industry loss trends and thinking outside the retail box for claim negotiations and litigation strategies. Discuss leading risk management, enterprise risk management, safety, claims, and litigation strategies based on input from retail risk managers and other experts involved in the Industry. Review the annual Aon Retail Loss Analysis study and gain insight into current and upcoming loss trends along with key benchmarking data. And explore negotiation and litigation strategies to achieve winning outcomes.
Panel
  • Coordinator - Gary Nesbit, Advance Auto Parts
  • CPC - Cheryl Berman
  • Speaker - Timothy Banick, Aon Global Risk Consulting
  • Speaker - Ed Hochuli, Jones Skelton & Hochuli, P.L.C.
  • Speaker - Gary Nesbit, Advance Auto Parts
  • Speaker - Thomas Thornton, Carr Allison, P.C.
IND914: Food Processing and Consumer Beverages

Food Processing and Consumer Beverages

Session Code: IND914
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Learn from an attorney, expert in policy holder representation, the pitfalls of certain policy wording and exclusions that risk professionals in the food and beverage industry need to know. Then join a roundtable debate on current issues related to food processing and consumer beverages, including insurance programs, broker services and fees, benchmarking safety programs, workers compensation, loss prevention and food safety. And take the opportunity to network with new industry contacts. This session is open to those companies involved in food processing and distribution and beverage companies involved in soft drinks, wines, beer, distilled spirits, bottled water, juices, tea and coffee.
Panel
  • Coordinator - Jeff Horner, Hormel Foods Corporation
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Jeff Horner, Hormel Foods Corporation
  • Speaker - Edward Joyce, Jones Day
  • Speaker - John Murphy, Golden State Foods
  • Speaker - Roseanne Parans, Cott Corporation
IND916: Renewable Energy and Electric Utility Integration Risk

Renewable Energy and Electric Utility Integration Risk

Session Code: IND916
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Explore risks associated with renewable energy, such as wind and solar. Evaluate the technologies involved, treatment of the exposures, available insurance products, construction risk and treatment and typical contracts and risk allocation methods used by the parties involved. Hear about how one risk professional from a major utility integrated wind and solar facilities into the electric generation mix and the lessons learned on the way. Also discuss risk allocation via contracts and evaluation of business interruption exposures.
Panel
  • Coordinator - Cybil Rose, KemperLesnik
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Michael Durning, GCube Insurance
  • Speaker - Michael Kolodner, Exelon Corporation
  • Speaker - Marshall Nadel, Aon Risk Solutions
  • Speaker - John Vinski, NVEnergy, Inc.
IND919: Mining and Metal

Mining and Metal

Session Code: IND919
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
Poor underwriting results in the world insurance market have hit the energy sector, including mining and smelting, hard. Capacity is shrinking and rates are rapidly increasing. For risks with exposure to natural catastrophe, these changes are particularly severe. Join this roundtable, Q&A style session, to discuss how risk managers in the mining and smelting industries must adapt to a changing market. Topics will include adjustment of retentions and captive participation, loss control and safety practices, improved risk engineering, and discussion regarding presenting your risk to insurers. This session will be immediately followed by a 30 minutes closed session for Risk Managers in the Mining and Smelting industry.
Panel
  • Coordinator - Anne Chalmers, Teck Resources Limited
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Stanley Cochrane, Swiss Re
  • Speaker - Matthew Frost, BHP Holdings (USA) Inc.
  • Speaker - Patrick Plaisted, IMIU International Mining Industry Underwriters Ltd
  • Speaker - David Thompson, FM Global
INS204: Business Interruption Rising

Business Interruption Rising

Session Code: INS204
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
In a world where disaster strikes without warning and no mercy, companies must prepare themselves for recovery. With the recent catastrophes in Japan, Australia, New Zealand the United States, the already complex concept of business interruption (BI) insurance is on the corporate mind globally. Explore the ever-increasing complexities of BI and contingent BI. See how recent world events are shaping how policyholders and insurers look at BI coverage and claims. Take an in-depth look into an actual BI loss and claims from Japan, Australia, New Zealand and the United States. Learn from this year’s new panelists as well as a new case study of BI claims and resolutions. Participants should have a general knowledge of BI coverage and a concept of what triggers claims.
Panel
  • Coordinator - Ryan Pratt, Ernst & Young LLP
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Paula Gentile, MGM Resorts International Risk Management
  • Speaker - Alan Gier, General Motors Company
  • Speaker - Allen Melton, Ernst & Young LLP
RMG202: Associate in Risk Management 56: Risk Financing Exam Review

Associate in Risk Management 56: Risk Financing Exam Review

Session Code: RMG202
Date: Wednesday, April 18, 2012
Time: 9:00 AM - 11:00 AM
In a final review for the Associate in Risk Management (ARM) 56 exam (Risk Financing), focus on understanding the more challenging areas of the course. Discuss the main concepts of risk financing and application of risk financing techniques, and review the exam format and sample questions. To fully benefit from this session, advance preparation with the course materials is recommended.
Panel
  • Coordinator - Michael Elliott, The Institutes
  • CPC - Scott Beckman, ISMIE Mutual Insurance Company
  • Speaker - Michael Elliott, The Institutes
10:15 AM - 11:30 AM
CLM200: How to Avoid Being the Last One Standing in a Product Liability Lawsuit

How to Avoid Being the Last One Standing in a Product Liability Lawsuit

Session Code: CLM200
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Large jury verdicts can cripple your reputation and make it difficult to retain your insurance coverage. Review techniques to use and issues to address to make sure you do not end up being the lone deep pocket in a prolonged product liability trial. Learn how to: coordinate among defense attorneys and among multiple companies; establish strong communications with your defense counsel to ensure your company stays informed; present and consider early funding or sharing agreements among defendants for cost-effective litigation resolution; and consider and negotiate joint defense agreements for early awareness of settlement overtures or negotiations. With large jury settlements awarded, you need to be prepared should a product liability claim come your way.
Panel
  • Coordinator - Richard Roberts, Ensign-Bickford Industries, Inc.
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Nick Brown, Global Aerospace
  • Speaker - Garrett Fitzpatrick, Fitzpatrick & Hunt, Tucker, Collier, Pagano, Aubert, LLP
  • Speaker - Richard Roberts, Ensign-Bickford Industries, Inc.
FIN201: The Art of Self-Insurance

The Art of Self-Insurance

Session Code: FIN201
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Self-insurance can be a valuable financial and risk management tool no matter what the state of the economy or condition of the insurance market. Organizations of many different types have found this classic risk financing strategy to be an effective tool for achieving cost savings and enhancing program control. Gain confidence in assessing the potential of self-insurance for your organization. Hear from panelists as they describe what it takes to establish and maintain a self-insurance program over the long term. Explore fundamental concepts and practical applications, including information gathering, evaluation and implementation phases of the process. Evaluate the factors that enter into the feasibility decision and what it takes to sustain a self-insurance program: state-of-the-art technology and information systems, a strong safety and loss control culture, an aggressive claims management program, a creative communication plan and strategic program management considerations. Self-insurance is not the right answer for every risk financing situation. No single solution is. But, for large risks characterized by high frequency and low severity, the decision to self-insure—based on a balanced consideration of the distinctive risk, financial, regulatory and cultural imperatives—may be the right one. This session is hosted by RIMS Memphis Chapter.
Panel
  • Coordinator - Catherine Bennett, Sedgwick CMS
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - K. Max Koonce, Wal-Mart Stores, Inc.
  • Speaker - David North, Sedgwick, Inc.
  • Speaker - Marc Salm, Publix Super Markets, Inc.
INS100: Certificates of Insurance from the Risk Management Perspective

Certificates of Insurance from the Risk Management Perspective

Session Code: INS100
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Understand what a certificate of insurance is and is not. What are they used for and what information is required to convey the existence of coverage? Analyze the new ACORD (Association for Cooperative Operations Research and Development) certificate form, its changes and implications for risk professionals and their customers, vendors and contractors. Review common problems resulting from the new ACORD form and solutions to these problems. See how customer relations, construction projects and other contractual relationships have been adversely affected by the ACORD change. Realize the changes, problems and possible solutions before it affects you. This session is hosted by RIMS Member & Chapter Services Committee.
Panel
  • Coordinator - Hal Larson, Kent Corporation
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Gloria Brosius, Farm Credit Council Services, Inc.
  • Speaker - Kirk Jelinek, Wells Fargo Insurance Services
  • Speaker - Deborah Tauro, Regency Centers
INS201: Navigating Contractual Indemnity and Additional Insured Coverage

Navigating Contractual Indemnity and Additional Insured Coverage

Session Code: INS201
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Explore the key strategies for dealing with the day-to-day challenges of risk management through contractual indemnity and additional insured coverage. Learn from panel members' experience with this coverage, including collaborative work on the successful mediation of a multi-million dollar additional insured case. Discover real-life solutions to the issues you face every day, such as horizontal versus vertical exhaustion, certificates of insurance, subrogation, notice and ongoing operations. Bring your questions and concerns.
Panel
  • Coordinator - Anna Ferenc, Saxe Doernberger & Vita, P.C.
  • CPC - Sarah Pacini, Advocate Health Care Network
  • Speaker - Kevin King, Turner Construction Company
  • Speaker - Tracy Saxe, Saxe Doernberger & Vita P.C.
  • Speaker - Paul Van Osselaer, Van Osselaer Dispute Resolution PLLC
INT203: On Foreign Soil: Best Practices for International Property Insurance Claims

On Foreign Soil: Best Practices for International Property Insurance Claims

Session Code: INT203
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
International property insurance claims pose unique challenges. They often involve multiple insurers, different currencies, legal systems and adjustment practices and business climates. Acquire practical advice, based on international claims experience, on issues that arise in international property damage and business interruption claims. Discover how to collect claim information across borders, deal with difference in conditions provisions, use local claims and expert resources and resolve international claims.
Panel
  • Coordinator - Peter Laun, Jones Day
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Ronald Hajjar, Dempsey Partners, LLC
  • Speaker - Jose Heftye, FLEXTRONICS
  • Speaker - Peter Laun, Jones Day
INT206: Is My Local Insurance Company Really Solvent?

Is My Local Insurance Company Really Solvent?

Session Code: INT206
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Many companies now operate globally, have partners that are global or are part of the global supply chain. Risk managers are tasked with setting up compliant global insurance programs while also managing processes to ensure their operating divisions, partners and suppliers have appropriate insurance in place. Even with a global insurance program anchored by a financially sound multinational insurance company there can be credit risk with affiliated insurance companies, local insurers selected by your operating divisions, vendors and other business partners. This session will benefit companies who currently have a global insurance program, global operations or plan to expand globally soon. Attendees will gain an understanding of the different rating agencies and how they rate foreign insurance companies as well as how to navigate the challenges when faced with insurers that do not have an international financial strength rating. The panel will also provide best practices for measuring, tracking and mitigating counter party risk. This session is hosted by the RIMS International Committee.
Panel
  • Coordinator - Darlene Lebron-Lopez, RIMS, Membership
  • CPC - Cheryl Berman
  • Speaker - Cary Crisp, Aon Service Corporation
  • Speaker - Monica Rifenburg, ARRIS Group Inc.
  • Speaker - Andy Steinbach, YUM! Brands Inc.
  • Speaker - Bruce Wineman, Aon Risk Solutions
LCT205: Risk Mitigation: Expense or Investment?

Risk Mitigation: Expense or Investment?

Session Code: LCT205
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
The variety of natural disasters in recent years and variations in the responses within the affected communities highlight the need to identify primary factors of resiliency— or lack thereof—for businesses. Each of the recent natural disasters—the 2004 tsunami in Indonesia, 2005’s Hurricane Katrina, the 2008 cyclone in Nargis, the 2010 earthquake in Haiti and the earthquake and tsunami in Japan and New Zealand in 2011—caused hundreds of thousands of deaths and insured property damage in the billions of dollars. As the aftermath of these events unfolded, concerns arose among underwriters, risk professionals, owners and public emergency management officials. The natural hazard exposure has changed. Examine the newly released cat models and the challenges in navigating renewals with higher probable maximum loss estimates. Explore the status of the emergency preparedness plan by the New York City Office of Emergency Management. And see an engineering professional’s view on the impact of natural disasters in recent years. This session is hosted by RIMS Piedmont Chapter.
Panel
  • Coordinator - Ted Dann, AMX International
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Savita Goel, WDP & Associates PC
  • Speaker - Jon Raleigh, First Industrial Realty Trust, Inc.
  • Speaker - Heather Roiter Damiano, NYC Office of Emergency Management
LEG201: Grassroots Legislative Advocacy

Grassroots Legislative Advocacy

Session Code: LEG201
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Even with good intentions, badly conceived legislation can interfere with the most robust segments of the economy. It is more important than ever to take an active part in promoting responsible legislation. The state of the economy challenges even the most entrenched segments of society to rethink the status quo. RIMS members have a unique opportunity to serve as subject matter experts to legislators and staff, and provide education and insight into the often unintended consequences of proposed laws that cripple businesses, stifle competition and delay the rebuilding of the economy. Join this opportunity to be a positive force in shaping the economic and political landscape of your state by monitoring bills and legislative trends and fostering relationships with legislators and key staff at the state level. Regardless of the industry you serve, you can use analytical and problem-solving skills to foster balanced debate and well-reasoned legislation. RIMS is supporting legislative committees at the state level to develop members as resources, just as RIMS on the Hill has done on the national stage. Hear how California, Florida and Texas RIMS chapters developed and continue to improve delegations effecting positive change. This session is hosted by RIMS External Affairs Committee.
Panel
  • Coordinator - Diana Rich, Clark Enterprise Partners
  • CPC - Cheryl Berman
  • Speaker - Elizabeth Guimaraes, Nova Southeastern University Inc.
  • Speaker - Nikolas Kapatos
  • Speaker - Diana Rich, Clark Enterprise Partners
RMG101: The Biggest Loser: Getting Rid of the Fat in Your Insurance Program

The Biggest Loser: Getting Rid of the Fat in Your Insurance Program

Session Code: RMG101
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Much like losing weight, it takes a disciplined strategy to lower your total cost of risk (TCOR). Focus on the exercises needed to reduce your TCOR, and you improve the looks of your bottom (line). Too often, risk professionals spend the majority of their time and energy on broker selection, marketing programs and comparing fixed costs. Unfortunately, this approach only affects about 20 percent of the expense in an insurance program. The most successful risk professionals understand that a true focus on reducing TCOR centers heavily on the variable loss costs that make up 80 percent of most programs’ expenses. Effective and integrated claims and safety management coupled with a strong data analytics program will give you the tools needed to reduce your TCOR. Learn how to manage claims to drive faster resolution and lower out-of-pocket costs. Receive tips on how to improve your safety programs and integrate them tightly with the claims management process for continual improvement. And understand how to tap into the power of data analytics to identify the most critical risk areas and measure progress on closing safety gaps.
Panel
  • Coordinator - Marcia Linton, Wells Fargo Insurance Services
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Suzanne Flynn, Wells Fargo Insurance Services
  • Speaker - Tom Lott, AmWINS
  • Speaker - Angela Matherly, Snyder’s-Lance, Inc.
RMG205: Excellence in Workers Compensation Risk Management

Excellence in Workers Compensation Risk Management

Session Code: RMG205
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Hear three award-winning risk professionals share their secrets of success in mitigating workers compensation exposures. Gain insight into reducing accident frequency and severity, improving back-to-work performance and effectively managing claims. Learn how to earn the support of senior management and frontline workers for loss control, safety and medical care management initiatives. Take away tips on making workers compensation risk management part of your organization's culture and standard operating procedure.
Panel
  • Coordinator - Caroline McDonald, CFO
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Gary Eastes, City of Knoxville, Tenn.
  • Speaker - Bruce Jones, Community Health Systems
  • Speaker - Michael Murphy, Kennametal Inc.
RMG208: Hey Hacker, Get Off of My Cloud!

Hey Hacker, Get Off of My Cloud!

Session Code: RMG208
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Are you ready to address the cloud? Cloud computing data breaches have already exposed more than one hundred million users' personal information to cyber criminals. Data security problems show no sign of abating and no institution or individual is immune. Even firms specializing in computer security have been attacked. Review the cloud and its evolving risk profile, risk management measures unique to cloud computing and typical insurance pitfalls. Gain the tools to avoid gaps in coverage, rein in the fine print and improve overall quality of the risk management techniques you employ and the insurance products you purchase. This session is hosted by RIMS Delaware Valley Chapter.
Panel
  • Coordinator - George Haitsch, Willis
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Joshua Gold, Anderson Kill
  • Speaker - Laurie LeLack, Citrix Systems, Inc.
  • Speaker - Marcin Plonka, SAP AG
RMG211: Visual Analysis: The Value of Graphics for Risk Communications

Visual Analysis: The Value of Graphics for Risk Communications

Session Code: RMG211
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
See how graphics enhance risk communication and understanding. Free yourself from boring claim lists and confusing pivot tables. A picture is worth more than a thousand words. In fact, graphics are often the only way to explain the intricate interaction between frequency, severity and exposure. Today, risk communication has expanded beyond just the underwriter, broker and risk professional to include senior management, the board of directors, regulators and operating management. And although current RMIS technology gathers more data and can produce more output than ever imagined, that data does not translate to communication. Improve the effectiveness of your graphics and review the practical and affordable software available today. Discover how to put more information in your materials. A simple set of proven standards will allow you to take better control. The power of visual analysis software over line, bar, pie, map, text and statistical modeling is not hard to employ and is proving as significant as the Excel spreadsheet revolution.
Panel
  • Coordinator - Lizabeth Christman, Ahold USA, Inc.
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - Lizabeth Christman, Ahold USA, Inc.
  • Speaker - Richard Denning, Shelter Island Risk Services
  • Speaker - Naomi Robbins, NBR
SRM301: Using Scenarios and Analytics as Tools for Emerging Strategic Risk

Using Scenarios and Analytics as Tools for Emerging Strategic Risk

Session Code: SRM301
Date: Wednesday, April 18, 2012
Time: 10:15 AM - 11:30 AM
Misplaced confidence in an understanding of risk through historical or statistical analysis can lead to a misreading of the complex interplay of risk factors within the system. The key is to understand, articulate and manage risk within the risk appetite of the organization over a longer time line. This broader horizon not only considers known risks but the impact of emerging risks on the strategic objectives of the organization. Learn how leading organizations are using scenarios and analytics as tools for a deeper understanding of uncertainty and emerging risks. This session is hosted by RIMS Strategic Risk Management Development Council.
Panel
  • Coordinator - Laurie Champion, Aon Global Risk Consulting
  • CPC - Cheryl Berman
  • Speaker - Anne Mette Bidstrup, LEGO System A/S
  • Speaker - Laurie Champion, Aon Global Risk Consulting
  • Speaker - Phil Maxwell, The Coca-Cola Company
12:00 PM - 1:30 PM
WKL-W: Keynote Leadership Luncheon

Keynote Leadership Luncheon

Session Code: WKL-W
Date: Wednesday, April 18, 2012
Time: 12:00 PM - 1:30 PM

Walter Isaacson

Author, Steve Jobs and President and CEO of the Aspen Institute

Walter Isaacson is the President and CEO of the Aspen Institute. He has been the Chairman and CEO of CNN and the editor of TIME magazine. He is the author of Einstein: His Life and Universe, Benjamin Franklin: An American Life and Kissinger: A Biography. He coauthored The Wise Men: Six Friends and the World They Made. Most recently Isaacson published the highly anticipated and only authorized biography, Steve Jobs, a riveting story of the roller-coaster life and intense personality of a creative entrepreneur. Isaacson brings a combination of wit, history, drama and humanity to the stories of Jobs, Einstein and Franklin, and their contributions to the world.

Panel
  • -
1:30 PM - 3:00 PM
EHF-W: Exhibit Hall Closing Event

Exhibit Hall Closing Event

Session Code: EHF-W
Date: Wednesday, April 18, 2012
Time: 1:30 PM - 3:00 PM

Your final opportunity for a face-to-face encounter with exhibitors!

Panel
  • -
3:15 PM - 4:30 PM
CLM201: How to Pursue and Win the Complex Claim

How to Pursue and Win the Complex Claim

Session Code: CLM201
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Effectively pursuing complex coverage claims requires an understanding of underwriting issues, sensitivity to the legal exposures involved in the underlying claim, maximizing internal and external resources and experienced legal guidance on emerging coverage law. With interactive discussions, learn from the perspectives of a risk professional, a senior in-house counsel and an outside counsel. Gain practical guidance on how to manage a complex claim, from initial notice through negotiations and litigation, and apply the results into future policy placements. Address some do's and don'ts for building a team with different strengths and resources, turning potentially inconsistent objectives into a unified and winning claim strategy.
Panel
  • Coordinator - Ty Childress, Jones Day
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Ty Childress, Jones Day
  • Speaker - John Frantz
  • Speaker - Sheila Small, Alvarez & Marsal Insurance Advisory Services
ERM203: When Storming the Castle Alone Doesn't Work: Internal Audit as Ally

When Storming the Castle Alone Doesn't Work: Internal Audit as Ally

Session Code: ERM203
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Explore how the roles of internal audit and risk management can complement each other without competing. Learn how to design a constructive and mutually beneficial relationship with this key internal partner. From organizations that do it well, you will gain a shared understanding to accelerate risk leadership characteristics in both functions. This session is hosted by RIMS ERM Committee.
Panel
  • Coordinator - Ryan Egerdahl, Bonneville Power Administration
  • CPC - Cheryl Berman
  • Speaker - Irene Corbe, Whirlpool Corporation
  • Speaker - Ryan Egerdahl, Bonneville Power Administration
  • Speaker - Hal Garyn, The Institute of Internal Auditors, Global Headquarters
  • Speaker - Scot Schwarting, Whirlpool Corporation
ERM300: The Tournament of Risks: Where Every Vote Counts!

The Tournament of Risks: Where Every Vote Counts!

Session Code: ERM300
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Imagine standing in a room of corporate managers, asking them to discuss enterprise risk management (ERM). You may get tarred and feathered. However, is it truly possible to discuss any business without an appreciation of risks? Regulations require board insight into all risks faced by a company, creating the need for transparency and engagement of frontline risk owners. But unifying perspectives of line managers is difficult, to say the least. Your solution to establishing a common context is an interactive workshop: mixing education with entertainment in a data-sharing initiative using audience voting technology. In each workshop, inherent versus residual risk, risk velocity and heat mapping are described. With an NCAA basketball tournament theme, the audience then votes on the risks, based on likelihood-versus-impact factors. After many rounds, crown the champion according to the audience’s most threatening risk. These workshops demystify the risk management science by focusing on the art of ERM, using sports, video and audio to make it fun. With increased ERM awareness, risk owners will find renewed interest in deep-dive assessments. Further, the data from the workshops validate existing risk reporting metrics. The end result includes enhanced quarterly reporting of key risks to your board, which allows executives to stay apprised of risks and incorporate risk factors into strategic decisions.
Panel
  • Coordinator - Allan Smith, Paychex
  • CPC - Shari Natovitz, Silverstein Properties, Inc. -WTC
  • Speaker - Frank Fiorille, Paychex
  • Speaker - Allan Smith, Paychex
ERM400: GM’s Evolving Model for Board Risk Governance

GM’s Evolving Model for Board Risk Governance

Session Code: ERM400
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
One of the National Association of Corporate Directors Key Agreed Principles states that “boards should explain to shareholders why the governance structures and practices it has developed are best suited to the company.” This implies that no one governance structure fits all. Hear from General Motors about how it changed its board risk governance structure in 2010 into an evolved finance and risk committee charged with oversight of its risk management strategies and policies. This session is hosted by RIMS ERM Committee.
Panel
  • Coordinator - Kristina Narvaez, ERM Strategies, LLC
  • CPC - Charlotte Peedin, Golden Corral Corporation
  • Speaker - John Bugalla, ermINSIGHTS
  • Speaker - Grant Fitz, General Motors
  • Speaker - Kristina Narvaez, ERM Strategies, LLC
FIN300: Premium Taxes and the Impact of Dodd-Frank

Premium Taxes and the Impact of Dodd-Frank

Session Code: FIN300
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
If you have been paying excess and surplus lines and self-procurement taxes in a certain way for years and you think you are in compliance, think again. The Dodd-Frank Wall Street Reform and Consumer Protection Act created an entirely new state premium tax regime, with an interstate compact that could have you paying significantly higher premium taxes. If you use a non-admitted insurer, get up to speed on how the interstate compact works, steps for compliance and strategies to consider how to reduce premium tax liability. Hear from a tax practitioner, a captive manager and a risk professional experienced in coping with premium tax puzzles.
Panel
  • Coordinator - Edward Koral, Deloitte Consulting LLP
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Arthur Koritzinsky, Marsh
  • Speaker - Michael Lusk, Archer Daniels Midland Company
  • Speaker - James Mannello, Deloitte Tax LLP
INS300: Advanced Insurance Issues in Corporate Merger and Acquisition Transactions

Advanced Insurance Issues in Corporate Merger and Acquisition Transactions

Session Code: INS300
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Risk professionals often find themselves involved in corporate mergers and acquisitions (M&As) and the insurance-related challenges they pose. Using actual cases and policy provisions as detailed illustrations and study guides, delve into M&A insurance issues, including: a strategic view of M&A risk management; due diligence issues; common mistakes, pitfalls and problems in M&A risk management; how the structure of an M&A transaction—merger, asset purchase or stock purchase)—and the language of the transactional agreement may affect insurance rights, including so-called anti-assignment policy clauses; and alternative M&A solutions, such as representations and warranties insurance as a substitute for private indemnity agreements.
Panel
  • Coordinator - Peter Flocos, K&L Gates LLP
  • CPC - Donna Tyner, The Greenbrier Companies, Inc.
  • Speaker - Peter Flocos, K&L Gates LLP
  • Speaker - David Mattingly, Ashland Inc.
  • Speaker - Randy Nornes, Aon Risk Solutions
INT200: Globalization and Its Impact on Kidnap and Ransom Insurance

Globalization and Its Impact on Kidnap and Ransom Insurance

Session Code: INT200
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
With the increasing globalization of corporations, many risk professionals face the growing threats of kidnappers in emerging markets. Discover the countries that present the highest risk for kidnapping threats, such as Brazil, India and Nigeria, as well as the dangers of the Mexican drug cartel and the recent Somalian pirate attacks. Analyze the statistics, including the number of kidnaps per year per country and average costs of each. Explore the basic terms and conditions of kidnap and ransom insurance policies, as well as average premiums, limits and retentions. Learn about the importance of creating a corporate crisis management plan and the details that should be included in it. Additionally, uncover ways to prevent kidnapping situations, such as hiring security before business begins in a country.
Panel
  • Coordinator - Paul Smith, Ernst & Young LLP
  • CPC - Phil Corbeil, City of Calgary
  • Speaker - Howard Haggerty, American Express Company
  • Speaker - Connie Kurpick, Ernst & Young
LCT201: Electrical Risk Management: Why You Need It and How to Achieve It

Electrical Risk Management: Why You Need It and How to Achieve It

Session Code: LCT201
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
People rarely think about their electrical system. They believe that there is little chance of a failure. This could not be farther from the truth. Electrical equipment losses top the list as the equipment category with the most premature breakdowns, costing individual businesses—both commercial and industrial—millions of dollars in repairs, extra expense, disruptions and lost income. In addition, electrical breakdowns are a major cause of fires in commercial structures, resulting in billions of dollars in property damage, injuries and loss of life. Unfortunately, there is no silver bullet to prevent electrical failures; each facility has a unique set of business and equipment requirements. Minimizing the frequency and severity of electrical failures, however, can be achieved with an electrical risk management plan. Discover the value of an electrical risk management plan and how to tailor it to fit any size or type of business, from a barbershop to a large manufacturing facility. Learn about electrical distribution systems; the causes and impact of electrical failures; the importance and components of an electrical risk management program; how an electrical risk management plan may minimize the frequency and severity of electrical losses; and how an electrical risk management plan may optimize the operation of an electrical distribution system.
Panel
  • Coordinator - William Desrosiers, Hartford Steam Boiler Insp/Ins
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - William Desrosiers, Hartford Steam Boiler Insp/Ins
  • Speaker - John Roach, The Hartford Steam Boiler Inspection and Insurance Co.
LCT204: Predicting and Preventing Severe Workplace Injuries

Predicting and Preventing Severe Workplace Injuries

Session Code: LCT204
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Your organization may do all the right things from a risk control perspective: establish OSHA programs and safety policies, conduct frequent hazard inspections and implement safety training. Does that mean you are protected from a severe workplace injury? Examine the long-held belief that injury frequency rates correlate strongly with the likelihood of severe events occurring. If organizational frequency is not a good predictor of severity, then what else should you look at? Learn how predictive models can be used in your organization, what data can be used in prioritizing action plans, strategies to reduce the potential for severe events and how to strengthen organization controls. Plus, receive a copy of the publication Severity Studies in Reverse: Does Frequency Breed Severity?
Panel
  • Coordinator - Diane Nafranowicz, PMA Companies
  • CPC - Gary Langsdale, Pennsylvania State University
  • Speaker - Gene Mattis, PMA Companies
  • Speaker - Kathleen McElwaine, CubeSmart
  • Speaker - Ken Nogan, PMA Companies
RMG203: Business Continuity Plans: A Risk Manager's Experience

Business Continuity Plans: A Risk Manager's Experience

Session Code: RMG203
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Gain a better understanding of business continuity plans (BCPs). Explore their value to your company and examine trends and implementation lessons learned from hands-on experience. Understand the importance and value of a BCP to you and your firm, what it takes to get a BCP in place and the value of tabletop exercises. Discover the lessons learned from preparing a BCP and how it was implemented for the Los Alamos, New Mexico Las Conchas fire in June 2011. This session is hosted by RIMS Rocky Mountain Chapter.
Panel
  • Coordinator - Carter Boardman, Merrick & Company
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Carter Boardman, Merrick & Company
  • Speaker - Scot Ferrell, Marsh
RMG214: Managing Social Media Risk

Managing Social Media Risk

Session Code: RMG214
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Consumers may have been the first to engage in social media, but the number of businesses utilizing social media has grown substantially. More than 80 percent of Inc. 500 companies utilized at least one social network in 2010, according to a study by the Center for New Communications Research. Businesses face greater risks using social media rather than traditional communication channels. This is particularly true for both reputational and financial risks. Learn about the various ways companies engage in social media, the risks faced and best practices to mitigate these risks. Examine the host of issues that arise when employees use social media platforms at work or about work and how to mitigate the sharing of confidential, private, offensive or trade-secret-related information. Discover the increasing number of scams and hacks, as criminals recognize the opportunity to use social media to obtain financial gain or inflict reputational harm. Review security breach case studies as well as solutions. Know which social media platforms your company may already be engaged in: Facebook (social networking), Twitter (microblogging and blogging), YouTube (video), Amazon and Yelp (real-time product and service reviews) and Geolocation services. Understand the legal dynamic around social media litigation and the risk management and employee handbook best practice trends to manage social media risk.
Panel
  • Coordinator - Michael Ricksen, Aon Risk Solutions
  • CPC - Jennifer Reno, FMC Corporation
  • Speaker - Puneet Kapoor, Walgreens
  • Speaker - Joann Lytle, McCarter & English, LLP
  • Speaker - Shawn Ram, Aon Risk Solutions
SRM300: Strategic Risk Management: Improving Your Organization's Chances for Success

Strategic Risk Management: Improving Your Organization's Chances for Success

Session Code: SRM300
Date: Wednesday, April 18, 2012
Time: 3:15 PM - 4:30 PM
Learn from senior executives who have implemented strategic risk management processes to support strategy formation and execution. Examine the value proposition for companies willing to invest in a comprehensive process to identify, evaluate and manage long-range strategic risk to reduce uncertainty in a turbulent and often hostile environment. Discover how the discipline of a strategic risk management (SRM) process helps guide capital allocation for market wins and bolstered credit ratings. Examine programs, problems encountered during the development of an SRM program and the value it creates. Understand reporting and alignment issues. Take this rare opportunity to experience a new and emerging business discipline within the overall enterprise risk management discussion.
Panel
  • Coordinator - John Phelps, Blue Cross and Blue Shield of Florida, Inc.
  • CPC - Jennifer Owens, Comcast Corporation
  • Speaker - Frank Fiorille, Paychex
  • Speaker - Stuart Horn, IBM
8:00 PM - 11:00 PM
RBB-W: Conference Finale: RIMS 2012 Battle of the Bands

Conference Finale: RIMS 2012 Battle of the Bands

Session Code: RBB-W
Date: Wednesday, April 18, 2012
Time: 8:00 PM - 11:00 PM

Listen to great music from a selection of bands and vote for your favorite at RIMS 2012 Battle of the Bands. This is the first time we're hosting such an event, so help us make it spectacular while you enjoy concert-themed food and drinks.

*Guest event tickets are $75 each and include access to the Opening Reception, General Session and RIMS 2012 Battle of the Bands.

Panel
  • -